"Nice jacuzzi, spacious"
Stayed for two nights; loved the large jacuzzi tub and the bathroom mirrors and lighting made getting ready fun. I liked the vanity. Room looked clean and had a vintage feel. The tv was outdated but it worked well. Would stay again!Genuine Expedia guest review
"Not nice to Expedia Customers"
The hotel in itself was okay, unfortunately the staff was lacking. We had a problem at check in which was blamed on Expedia and it was not an Expedia problem. The staff acted as if I had done them a disservice by booking with Expedia. Would not recommend this hotel based merely on the attitude of the staff.Genuine Expedia guest review
I though the bathroom would have been a little cleaner. And the beds looked like they was not changed. I was not just there for the Casino.Genuine Expedia guest review
"Very Nice Room"
It was very good other than if you want t use th big hot tub in the room bring your own cleaner it didnt look that clean and had left over hair from last people. Other than that it was a wonderful room and stayGenuine Hotels.com guest review
good, enjoyed my stay room had plenty of space, nice big hot tub temp was hard to adjust in room, but comfortable cleanGenuine Expedia guest review
Jacuzzi didn't work, room had an odor.. T.V channel need to be up date.. Old t.v.Genuine Hotels.com guest review
"A Nice Time"
I booked the room online and they only had double queen beds although I wanted one king, When I got to the hotel they asked if I wanted to change room to a one king bed and I was able to. That made me happy! The room was a nice and clean nonsmoking room. My boyfriend and I enjoyed the Jacuzzi tub by the bed. Everything was lovely, the only thing that […] didn't make since to us was that they still had an older model TV instead of a newer model flat screen. It didn't bother us because we didn't go to watch television, It's just that it was out dated. Overall, It was good though. Read moreGenuine Expedia guest review
HOTEL STAY WAS NICE FOR THE PRICE OF IT MY FIRST ROOM THE AIR DIDNT WORK THEN THE TV PLAYED OUT GUM WAS STUCK TO CARPET SO THEY MOVED ME TO A NEW ROOM IT WAS BETTER AND THE LADY THAT CHECKED ME IN HAS THE WORST CUSTOMER SERVICE EVER SHE HAD A BADD ATTITUDE BECAUSE I WAS ASKING QUESTIONS BEFORE I PAYED FOR THE ROOM BUT WE ENJOYED OUR STAY OVERALLGenuine Hotels.com guest review
"The Bed Was Horrible."
The Bed Was Horrible.Genuine Hotels.com guest review
"Very short but, the staff was very helpful!"
It was just a great quick stay. No hassles. Friendly folks, rooms that are awesome!Genuine Expedia guest review
"Last Minute booking"
Had to got to Shreveport for a funeral and Diamond Jacks had excellent rates. The check in was easy, room was large with a Jacuzzi big enough for 2 people. Clean, Safe. The casino is a little dated and dingy, but the hotel stay itself was worth far more than what we paid.Genuine Expedia guest review
This was the best place I've been to in LA since I've started visiting. My room was nice and clean, family friendly, great location and employees were helpful.Genuine Hotels.com guest review
I was not sure of what to expect but was very pleased. The room was very spacious, offering a very comfortable climate. The floors, furniture, bedding, beds, and bathrooms were very clean. I truly felt at home.Genuine Expedia guest review
"My recent stay"
The room I was in looked half done, like it was still under construction. Some of the fixtures were rusted. On the wall, there were hooks with no pictures on them. The room looked like I was in isolation instead of vacation. The bed was HARD and very uncomfortable. That mattress was no good at all. It had my low back hurting after the first night. The […] mirrors around the jacuzzi were missing also. When I turned on the jacuzzi one of the jets was broken, and it started shooting water out of the tub onto the floor. It was by far the worst room I have stayed in at Diamond Jack Hotel. Some of the rooms are very nice ,but it's a gamble. This is one room they should invest in fixing up if they are going book people in it because it makes me want to never stay there again. Read moreGenuine Hotels.com guest review
"Decent Hotel for the star rating"
Rooms were neat and quiet. Service personnel lacking, only emptied trash and did not change towels or vacuum.Genuine Expedia guest review
"A great place to stay"
Front staff, bellman, housekeeping were very friendly. We plan on making our reservation stay at Diamond Jack Hotel for our next visit to Bossier City. Keep up the good work.Genuine Expedia guest review
"LOTS OF WALKING"
OVER ALL IT IS A NICE HOTEL AND MY WIFE AND I ENJOYED OUR WEEKEND. DUE TO AGE AND HEALTH ISSUES WE ASKED FOR A ROOM CLOSE TO THE ELEVATOR AND THE DESK CLERK PUT US ALL THE WAY TO THE END OF THE BUILDING IT WAS JUST TOO MUCH WALKING FROM OUR ROOM TO THE CASINO.Genuine Expedia guest review
The nightly rate was great, but the $100 deposit could be a problem. We were staying to be close to the VA Medical Center and this stay we knew about the deposit, but the last time we had to scrape together the deposit and were unable to go out to eat that night. The bed needs new covers. The bed cover was a mess of lumps from many washings. And the […] bed needs about 4 more new pillows. Otherwise everything was fine. Read moreGenuine Hotels.com guest review
This was an ok hotel. Just stopped in for a night.Genuine Hotels.com guest review
"For the price paid it was ok"
The hotel needs to be seriously updated. It's in a great location, however the décor is old, The flooring is stained. For the price of the Sunday rate it's really hard to complain.Genuine Hotels.com guest review
WARNING: ANYONE MAKING A RESERVATION AT THIS PROPERTY PLEASE BE AWARE THAT THE PROPERTY DEMANDS A $100. REFUNDABLE DEPOSIT AT THE TIME OF CHECK IN. IF YOUR CREDIT CARD OR YOU DO NOT HAVE $100 CASH FOR THE DEPOSIT, DESPITE HAVING A RESERVATION YOU WILL NOT BE ALLOWED TO CHECK INTO THIS PROPERTY. HOTELS.COM INFORMATION OR EMAIL CONFIRMATION DID NOT CONTAIN […] THIS STATEMENT OR INFORMING PROSPECTIVE CUSTOMERS ABOUT THE $100. DEPOSIT ANYWHERE ON THEIR WEBSITE OR BOOKING THIS PROPERTY WITH A HUMAN. Read moreGenuine Hotels.com guest review
decent price clean rooms and great serviceGenuine Hotels.com guest review
the stay was just ok had to ask more than once for more towels only had one set to start with.Genuine Hotels.com guest review
The room was nice and comfortable although not clean. I wonder who came up with the idea of half pillows on the bed? Better bring your own! I was very disappointed at how unkept this, not so long ago built, hotel has become.Genuine Expedia guest review
"Wonderful Place to stay"
Would Stay againGenuine Hotels.com guest review
"Room smelled like smoke"
I got a nonsmoking room which obviously was not. Whole room smelled like smoke. Also walls are thin could hear TV next door as if in my room.Genuine Hotels.com guest review
Check in was s easy, room very clean. Would recommend to anyone.Genuine Hotels.com guest review
Everything was great except the big nice bath tub for two was dirty, you could see hair and could feel the oil from the last guest. I had to go buy cleaner and a scrub brush to clean the tub other than that it was awesome thereGenuine Hotels.com guest review
"Old but close to what I need"
The staff does the best they can with a very out dated property. I still stay here because it is very near to my destination events.Genuine Hotels.com guest review
The jacuzzis were gross and we were given smoking rooms even though I reserved non smoking.Genuine Hotels.com guest review
Excellent time comfortable room.Genuine Hotels.com guest review
I enjoyed my stay with Diamond Jacks Hotel, everything was spot on and up too par.Genuine Hotels.com guest review
"Doesn't to compare to other casino hotels"
The room was outdated. The food in the downstairs buffet was sub par. I wasn't able to enjoy the casino my stomach hurt so bad after eating. I would rate 1.5 out of 5Genuine Expedia guest review
"very nice; comfortable bed; luxurious"
Loved the convenience of being connected to the casino. Was too nice to waste on only one night but we had to be somewhere else!Genuine Expedia guest review
Very affordable bargain for the area- excellent 24 hr dining options and the room was amazing...Genuine Expedia guest review
I have stayed at Diamond Jacks a few times now, mainly cause they have the best deals. each time i go they seem to be doing small upgrades, i would prefer if they just did it all at once but then i would probably be complaining about construction noise. the staff is generally nice although i usually dont have much interaction with them. I will say that […] i love the pool area and the big tubs in the rooms. Read moreGenuine Hotels.com guest review
"family get away"
We really enjoyed it just wish they would of bben done upgraded til some more t.v.s.. We loved looking at the window and the resturants there was good n very nice.. Hopely will b going back again soon.Genuine Hotels.com guest review
First time at diamond jack an the experience there was fun.Genuine Expedia guest review
"Take your own Pillow!!!"
Pretty high, $120 per night for what it was. Two main problems Worst pillows, three pieces of foam that were terrible!! At this price, you would think they would replace those old TV's with some kind of Flat Panel. $ 100 per TV would buy something nice for each room.. Casino is really small. I went in for 20 minutes then left to go to Margaritavill […] e.. Read moreGenuine Expedia guest review
"Nice place to stay"
Staff was very nice and helpful, nice rooms and cleanGenuine Expedia guest review
"Worst Hospitality EVER!!!!"
I come to Check-in at 6:30 PM, NO ROOMS AVAILABLE - Still Cleaning.....I booked and Paid 3 weeks in advance. Lady at the counter was telling people to come back in an hour, with no sort of list or system. So, it was still first come first serve as each room became available. I can't believe other people were actually following her directions and listening […] to her lies, there were many other bs lines. I stood there for 30 mins, spoke to two other people and the manager. Finally got a room on a floor with no TV because these were the only ones that were clean. After all this, NO Comp, No Discounts, No Apologies, this is simply how DJ does business. Green disgusting looking pool, terrible food and the most ghetto casino in Shreveport. Don't stay here, do for The Horseshoe or Margaritaville. Read moreGenuine Expedia guest review
This hotel was older and run down. The decor was outdated and worstlt it wAs dirty. Shower was nasty, mildew all over, and the whole place...rooms included smelled of smoke. Price was decent but for just a little more I will go to the way better SAMs Town.Genuine Hotels.com guest review
Horrible smells dirty chair horrible spreads roach in bed will never returnGenuine Hotels.com guest review
niceGenuine Hotels.com guest review
"Very poor and dirty"
Mtge room was very old and dirty. It was not worth the money. The hotel smelled like smoke including the rooms. Only had smoking rooms available. If you want a non smoking room you have to request in advance. They really need to upgrade the rooms. Beds were old. Everything was old. I think any other casino hotel would have been betterGenuine Hotels.com guest review
"Decent hotel conveniently located near Boardwalk"
A really nice place, my only complaint is that the shower. The shower head was barely hanging on, had no pressure at all. If fact, half of the shower head had no water coming out at all. The showe also was slow to drain. I thought it was going to spill out into the floor. I told the front desk, but no one came to fix it. Other than that though, it was […] a nice place. Nice staff, clean rooms and resturants. Read moreGenuine Expedia guest review
"Everything was wonderful"
Everything was superb. Food and room were great. Location was awesome.Genuine Expedia guest review
"Convenient off the interstate"
The room was comfortable and clean. My stay was pleasant and not rushed or noisey.Genuine Expedia guest review
Diamond Jacks is overall a nice hotel...although I wasn't to satisfied with the old Isle of Capri room we had...Diamond Jacks could use some renovation in their older rooms...staff was extremely awesome...I rate this hotel 3 out of 5!Genuine Hotels.com guest review
"GREAT PLACE TO STAY"
Very clean, very comfortable, nice & quiet. I have stayed here twice in the last 2 weeks. Love it. Would definitely recommend to everyone.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )