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Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on Feb 26, 2013
It was great.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Nice Hotel"Reviewed by a Hotels.com guest on Feb 26, 2013
My stay at Courtyard Marriot was very good (first to stay at a Marriot), my only thing is that I asked for a room away from the elevator and I ended right next to it:(. Overall, I enjoyed the stay, will stay again
Reviewed by a Hotels.com guest on Feb 25, 2013
This guest did not leave a comment.
"Very disappointed"
The hotel was very outdated and the decor was very tacky. It was overcrowded. The room was stinky and the bed was not clean or comfortable. I would not recommend this hotel and will never stay againGenuine Hotels.com guest review
"Uncomfortable"
The bed was not comfortable. Please check before you book if there is a concert going on. Could not sleep due to concert.Genuine Hotels.com guest review
Maybe the front check-in lady was having a bad day... She shouldn't be the one at the front. I went here to gamble and enjoy a day away from work. I don't think one of the long term dealers (I had seen him a year before) was also having a bad day... grumpy and somewhat un-aware at times. Don't intend to return to the casino. The 'Grill' restaurant staff […] is absolutely wonderful... every one of them seemed to be in a friendly mood. Good quick food. Read moreGenuine Hotels.com guest review
"Very nice"
Best room service I've ever had. Hot tasty food!Genuine Hotels.com guest review
"Dont waste your time!!"
The place has not changed in ten years since the last time I stayed. No upgrades or updates. The casino is small and probablly the lowest quality of all casinos in Bossier. If you live in the dallas area dont waste time just head up hwy 75 or hwy 35 to Choctaw or Winstar which are way nicer for the same price.Genuine Hotels.com guest review
"It is what it is..."
Have stayed here many times. You get what you pay for. When you compare it to something like the Horseshoe or the El Dorado across the street, sure, the service is worse, the hotel maintenance is poor, the rooms aren't new, and the other hotel guests are...how do you say.... budget appropriate? However, if you are looking to have fun for a reasonable […] price, DJs is a really cool place. You can always stay here and spend your time in the other casinos if that is your thing. DJs casino is small and smokey with low ceilings, but they have all the games and machines we like to play. It is pretty easy to get drinks. The dinner seafood buffet was just fine for the money, not horrible, not great. The late night eats from the grill is best value for $. No room service menu in room, one TV broken, and bathtub was a bit dirty; but big deal! It was fun anyways. Enjoy yourself here for what it is or pay a few more bucks and stay across the street if you can't deal with imperfections. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"wonderful stay"
Our stay was wonderful and will definitely stay again.Genuine Hotels.com guest review
"Biz Visit"
Staff were great! Room was large, clean and well-maintained. AC did not keep room cooled. Undercurrent of smoke smell in hotel - my purse and clothing smelled of smoke when I left after 3 days. Casino buffet was very nice. Did not go into casino area. Price was good for hotel room - I would return.Genuine Hotels.com guest review
"Great staff, horrible room"
The staff is great, but that was about all, rooms are pretty, but lights hardly worked, the Jacuzzi was broke, the toilet would not flush, had to open the lid and push the button inside the tank. The Internet WIFI, that is not free, you have to pay $10.00, was so slow, that I could not even use it, the 4g on my phone was faster. You would also think […] in this day and age, and with the money the casino has coming in, the rooms would have HD Flat screen TV's like most other hotels have, but they have small 32 inch tube tv's. The shower had horrible water pressure. Would not recommend the hotel, but the food, staff, and casino were not to bad. Read moreGenuine Hotels.com guest review
"Old and needs work"
This used to be a nice hotel, but they need to invest their funds in cleaning and modernizing their rooms. The bed was hard as a rock and the shower stall had mold in the corners,. Unfortunately we will be choosing another place to stay the next time we pass through town.Genuine Hotels.com guest review
"close to shopping centers"
The ceiling fan was very dirty the vent in the bathroom was dirty.the tv in bath did not work also the phone in bath did not work. The main thing was I was billed for the hotel before my stay and then ask to leave a credit card information with them. There was not a fridge or microwave in the room. Other than all that it was a nice room. the size of […] the room was great. the way it was arranged you could not view the tv any where but from the bed. Read moreGenuine Hotels.com guest review
Great Room & A Great Price!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Needs updating"
Good location. Someone had plumbing issues in the middle of the night. Needs to be updated.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fire everyone!"
I'll make this brief... No! I was assisted in checking in by a manager. She doesn't speak. I get to a disappointing room and decide its only for one night, whatever. Then I go into the bathroom... I thought my college roommate was disgusting and would never go anywhere. Turns out he went to diamondbacks as a maid. Soap scum so thick that you could see […] the water marks as it ran into the drain. There were hairs everywhere. There were in unknown marks, scuffs, drops, and a various assortment of fluids. So... I went to check out just ten minutes after checking in. I saw the manager that helped me at check in. I told her I had just checked in and would not be staying. She took my key and spoke her first word... "Ok". That was it. She didn't ask why or if there was anything she could do. She just said "ok". So for those reasons, I would not recommend this dump. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice hotel"
The room was really nice, we especially enjoyed the Jacuzzi tub. Overall, there were some preventative maintenance issues that should be addressed, specifically, the air vents were covered in dust. A little extra attention in this area would be nice.Genuine Hotels.com guest review
"Just ok this time around."
I love the place. However, I had some bad experiences lately. I made a reservation the week before and made a mistake and booked the wrong night. I called the hotel to fix the reservation and was spoken to like I was an idiot. They were rude and not helpful at all. She ended up hanging up on me! I never called her names or anything like that I never […] deserved to be hung up on. Then after I got this worked out I emailed the supervisor explaining what happened. Never got any response. Just an acknowledgement would have went a long way. However, upon check in I was pleasantly surprised with customer service. The casino is smaller than I remember and not many of the games are up to date. The ones that are are on the main floor of the casino along with all the table games. The wait staff seemed to be more plentiful than in previous visits. The rooms are a hot mess. I love the jacuzzi in the room. The curtains are from when the place was Isle of Capri. The rest of the decor was from Isle of Capri also. Its not bad it just had not be redone. The place needs some updating and new bedding. The room service was to die for. The wait is about normal for room service and priced about pretty normal too. I had the NY Strip and Clam Chowder. I am not kidding it was the best steak I have ever had!!! Check out was a breeze. Other than that it just normal. But it's my normal. Read moreGenuine Hotels.com guest review
"Fun fun"
Halls smelled stinky of cigarettes and mustiness but the room was super nice and spacious.Genuine Expedia guest review
"Great"
Had and absolutely wonderful time. The room, the jacuzzi, the food, the helpfulness of the staff were all extraordinary. Can't wait to get back.Genuine Hotels.com guest review
"Missing too much!"
Not updated. No free wifi and if u pay u have to pay per devise! Check in girl should b able to speak better! Burn marks in table and in tub... In non smoking room! You have to ask for a fridge and then they bring it up! And the toilet flush is the loudest I have ever heard! I warned my husband every time before I flushed...Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best Stay!"
Awesome hotel. Will stay again.Genuine Hotels.com guest review
"Let's do it again"
Everything was up to par, service, room, atmosphere was everything I wanted and more.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The hotel is in an excellent location. Bad experience with rude personnel, that has affected our image of that Hotel. Will not reserve that hotel again.Genuine Hotels.com guest review
"Not bad, but not great."
The beds were really uncomfortable - but to make up for it the room was huge. The front desk staff was not so friendly but every other staff person we ran into (housekeeping, maintenance, restaurant staff, casino staff, security guards) was friendly and happy to have us there. The food was pretty mediocre (not sure why it's a top rated buffet). And […] the bar was closed on Sunday for a championship football game which was very odd. We enjoyed our time there... but not sure we'd go back again. Read moreGenuine Hotels.com guest review
"Aged but stil nice"
I read previous reviews and wasn't sure what to expect. When we arrived the lady at the desk was very friendly and quick. The hotel is like an older woman...she's a little worn and aged but still welcoming and comfortable. Sure it could use some updating but it was clean and safe. That's the important thing.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Stay!"
My fiancé, family, friends and I stayed here for a one night getaway for my grandpas birthday. Our stay was great! Rooms were clean, staff was very helpful and friendly, food was good, and it was an overall great time. Sure this isn't the newest casino, but for the money (great deal) we couldn't beat it. I'd recommend coming here to any of my friends. Ps. […] Eat at the Blind Tiger. Delicious. - Evan Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"I loved it!"
Very comfy room. Great bed. Fantastic Bathroom! The tub is awesome, I made a huge bubble bath. The only minor problem is you can't checkout from your room.Genuine Hotels.com guest review
The rooms were very dated..also the jets on the spa tub didn't work at all. A "suite" should have all the amenities, a refrigerator and a microwave at least and this room didn't have either. I was very disappointed that I would have to pay a charge for wifi, when I could get.it at the local retail store down the road for free! The casino was too small […] and some of the electronics at the tables such as roulette didn't even work! It was ok I guess for the price but we will be staying at a larger/more guest friendly hotel/casino next time we visit. Read moreGenuine Hotels.com guest review
"Close to all other casinos"
The hotel room was very hot we turned down the AC and it still was too hot. Next time will stay at LaQuinta half the price and better quality. Was very dissappointed in Diamond Jack Hotel.Genuine Hotels.com guest review
"Ok Stay"
My hotel stay was ok. The room was clean. The hotel needs to do a little more updating to get rid of the Isle of Capri decor. The air conditioner made sounds all night. The customer service was good.Genuine Hotels.com guest review
"What a crock!"
They demanded a $100 deposit for "incidentals" when we checked in. Some warning would have been nice. There was no where open to eat except the hamburger stand at 8pm! The casino was the size of a closet. We will never stay there again.Genuine Hotels.com guest review
"Expedia Specials Rule!"
Great deal if you catch the Expedia specials! The giant jet tub in the room is great!Genuine Expedia guest review
"Good"
Great hotel. GREAT TRIP. WILL STAY AGAIN. Didn't like the 5 day deposit return.Genuine Hotels.com guest review
"Great room and great staff for the most part"
Loved the room...the only thing "out dated" was the TV. It was just a standard TV with cable, however the one in the bathroom made up for that. The jacuzzi tub was awesome and the staff was very prompt and friendly in the hotel. The casino is attached with several resturaunts inside as well. I def plan on staying again.Genuine Hotels.com guest review
"Good."
Our stay was a good one. Location was great. Food was good. Staff was friendly. The rooms were spacious. I would like to have rooms vaccumed on a daily basis, but that's just me.Genuine Hotels.com guest review
"Great hotel"
Experience was good, considering some of the reviews I read before I got there were not very good. The shower floor felt sticky, slippery. Knob on the TV was missing, the TV in the sitting area never came on.Genuine Expedia guest review
"THINK BEFORE YOU BOOK THIS HOTEL!!!"
Horrible staff. First off the clerk gave me key cards to thee wrong room. Had to go back downstairs because the key cards didn't work!!! Next, I asked the maid who was 4 doors down for more towels, she looked at me and walked into the room she was about to clean and closed the door. A porter coming down the hall took the 2 extra sets needed off of her […] cart. No room service was available at 7:30 pm when I called. They said they were short staffed and were not providing room service. This was one of the perks for selecting this hotel. They didn't have a microwave or fridge in the room. When we went to the buffet, the food was very disappointing. The baked chicken was over cooked. The fish and fried shrimp was extra greasy and very salty. The roast beef was tough. There was no lettuce on the salad bar. The ranch dressing was rank. The broccoli was over cooked and had a few good stalks mixed in. The Asian green beans had the same fate. The spaghetti was over cooked. The sauce was good but a little to salty. The canned greens were too spicy. The peach cobbler was too sweet. The Coke was flat. The water had floating stuff in it. Read moreGenuine Expedia guest review
"Great deal, good room."
Room was quite comfortable. The in room spa tub was a nice plus. Needed more towels. Cleaning staff was loud in the hall and disracting. Overall, a very good experience.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The food was poor quality, and too expensive. The cafe were workers were uncaring. The first desk workers were unskilled. They put a $100 hold on my credit card which I see as excessive.Genuine Hotels.com guest review
I really enjoyed my stay. Rooms were very comfortable but a little outdated but clean and good service.Genuine Hotels.com guest review
"No airconditioner it was hot in both rooms we had"
It was dreadful, the beds were not comfortable, but the airconditioner was the worst, we walked in the room and it was so hot it took our breath away, we called maintence they came up and reset it, that helped for a few minutes we left the room came back and it was hot again, maintence came in stated they were having trouble with all the units, he reset […] it again, it worked for a few minutes, we had two rooms and both of them were hot, we could not sleep very well. The bathtub was great it was a large jacuzzi tub, we needed that so we could soak in cold water due to the heat of the room. The faucet in the bathroom would not turn on, the alarm clock radio had to be unplug it because it was making some kind of a small buzzing noise. Read moreGenuine Expedia guest review
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