"Easy to find"
It was a pleasant surprise of the comfort of the room.Genuine Hotels.com guest review
A storm prompted me to get to Grand Rapids and avoid a middle of the night dive. My flight left before the shuttle started. The desk clerk arraigned a taxi at the hotel's cost. Breakfast was good and we made the flight in plenty of timeGenuine Hotels.com guest review
Enjoyable stay. Comfortable beds. Decent price.Genuine Hotels.com guest review
It was a good stay right down the road from where my coaches clinic was that was 100 dollars less then the place at the clinic.Genuine Hotels.com guest review
"Close to GR Ford AP"
Room was very clean. Hotel is undergoing some renovation, so hallways and lobby were being repaired. Great location, good rate, room was comfortable and I got a great nights sleep.Genuine Hotels.com guest review
"Amazing for the price!"
For a humble two star hotel, you could do much worse. Great experience altogether.Genuine Hotels.com guest review
"Convienant to expressway for work"
I would stay here again.Genuine Hotels.com guest review
We asked for a wake up call at 2:45 am and a taxi to be at the hotel at 4 am. Neither one of our requests were honored. We had to find our own way to the airport. Probably won't stay there again.Genuine Hotels.com guest review
I found everything to be clean and comfortable. Got some much needed rest.Genuine Hotels.com guest review
"Great hotel with friendly staff!"
We were in town for my daughter to sing at the MI Music Conference. The hotel was very nice, the staff were extremely helpful and friendly, but our toilet was clogged when we got into the room. That was the only bummer! Nothing like having to use the restroom, but have to wait for someone to bring you a plunger...lolGenuine Hotels.com guest review
Everything about the hotel was great. One suggestion would be to not get a room by the elevators. There is a boiler room or something similar right by the elevator and it kept making noise all night. I would have changed rooms if I hadn't brought my earplugs.Genuine Hotels.com guest review
"Always enjoy my stay"
I stay here quite often. Great location especially if you are flying in and out of the airport. Great breakfast too!!!Genuine Hotels.com guest review
"Great stay at hotel - shuttle not available"
We enjoyed our emergency stay when our plane was delayed even though the shuttle was not available after midnight when our plane arrived. The attendant on duty did everything he could to get a cab for us but there were many people ahead of us waiting for a cab so we had quite a long wait. We appreciated the upgraded room and the extended stay time that […] was given us due to the transportation problem. Read moreGenuine Hotels.com guest review
"Basic but good accommodations"
Great location!Genuine Hotels.com guest review
I felt the price was a fair value. I was checked in fast and easy. There was no noise to be concerned with. I did feel that the parking lot had something to be desired, there was lots of ice and packed snow through out the lot which made it difficult to walk. If you were disabled in any way you would have a rough go of it, unless you had a helper.Genuine Hotels.com guest review
"Overnite stay to catch early flight."
Had 6:00 AM flight from GRR. Wake up call on time. Ride to airport on time even though weather was bad. Everything handled very well. Will stay there again on our next trip. Staff very friendly and efficient.Genuine Hotels.com guest review
"Great for the money"
This was a great hotel for what we paid. We had stayed there before but this time had a suite since the price was actually lower than just a room. We will probably stay there again since we come on occasion to visit grandchildren in East Grand Rapids.Genuine Hotels.com guest review
"Good Place at a great Price!"
Perfect for us as a family in town for Christmas!Genuine Hotels.com guest review
"not a bad stay"
We had a power outage and had to find a place quickly. The staff was so nice. Could be a little cleaner. But I have seen much worse. Only thing I did not like was that the side entrance door card entry was broke so anyone could wander into the hotel from the 2 bars on either side of it.Genuine Hotels.com guest review
It was just what we needed, location convenience, and a good bed! Slept very well. The staff was helpful and the snow was kept up with.Genuine Hotels.com guest review
"Ice Storm Shelter"
We were stuck in the ice storm. Instead of risking the two+ hours drive home I called Hotels.com and they helped me book this room. The rate was $69. Honestly, we only slept, ate breakfast and left, but it was a very pleasant experience. The staff was very nice. The room was clean. The beds were very comfortable, the breakfast was acceptable (except […] for the scrambled eggs). Overall, I wouldn't hesitate to stay here again. Read moreGenuine Hotels.com guest review
"Hotel met expectations"
My stay at the Baymont Inn was very.... just normal. The hotel was clean, staff was friendly, and everything was everything. If something wasn't up to par it was fixed by the next time I encountered it with or without involving the staff.Genuine Hotels.com guest review
"Convenient airport motel"
Except for the hotel clerk who was not very helpful or pleasant, it was quite nice.Genuine Hotels.com guest review
for the most part the hotel was very clean, well kept and comfortable. my only complaint was that every single soda machine was sold out of all soda!!! that was very disappointing but other than that we enjoyed our stay and the convenience of the hotels location!Genuine Hotels.com guest review
I found the hotel to be clean, comfortable, convent to the airport as well as many restaurants and shopping.Genuine Hotels.com guest review
"Very nice room"
I thought it was wonderful. The location was good as it was immediately off of a main road. I really enjoyed the jetted tub.Genuine Hotels.com guest review
I chose this hotel based on the rating and comments and found it to be okay. We stayed over Thanksgiving through Sunday and generally it was good. They considered us "Stay Overs" because we spent more than one night. I didn't know what that meant when they posted signs saying rooms may not be cleaned for Stay Overs because they were focusing on incoming […] guests. Our room was cleaned each day but our friends room was not cleaned any of the days and they were only three doors down. That was frustrating for them. Read moreGenuine Hotels.com guest review
"Nice clean and close to everything."
Stayed in over thanksgiving, hotel was very clean and convenient. Only complaint is the bed was hard as a rock.Genuine Hotels.com guest review
Made the mistake of saving a few dollars at another motel on my previous trip to Grand Rapids. This time I stayed at The Baymont and was more than worth the small difference in price. Will be staying at The Baymont again next trip to Grand Rapids.Genuine Hotels.com guest review
"Comfy place to stay"
We found the hotel and room to be very clean and comfortable. The room was spacious and nicely decorated. Also very nicely arranged. The staff was friendly and helpful.Genuine Expedia guest review
Breakfast started later and since I had early flight I missed it. Possibly modify hours some. Most people are on business I assume. I would stay here again if needed.Genuine Expedia guest review
staff was great!!!Genuine Hotels.com guest review
"Great stay with complimentary cookies :)"
Wonderful stay. Cookies, fruit, coffee and tea awaiting on arrival. Breakfast was pretty good with hot and cold options. Room was clean and recently updated (there was a red stain on the carpet, but that was clearly something another guest left and clearly couldn't be cleaned). The youthful staff was very helpful and professional.Genuine Hotels.com guest review
"I will be bac"
The hotel is very ppl friendly.Justin and kourtney were great host.when you visit get some of Justin's cookies...see y'all again soon. Jawja BoyGenuine Expedia guest review
"We felt ignored"
We stay in suite with a whirlpool tub in a room attached the tub leak into and under the bed. which mold had grown and bugs were seen.. The hair dryer was broken and the toilet seat was loss (moved) when used. Stains (red) on carpet. Back door was left open and broke so anyone could walk in ...said you needed a room key to get in...not. When we told […] them of these area of problems the staff just said oh ok ...never wrote fix it order or nothing. Like they knew but could care less this was very unsettling to say the less. Read moreGenuine Expedia guest review
Over all stay was fine. By observation the service seemed to be very friendly with some and just ok to others, but no bad service. In other words pretty typical for Grand Rapids Michigan. The room was clean, the exercise equipment was adequate, the complementary breakfast food was definitely more than most hotels serve. I did find the cleaning crew […] to be very unfriendly but that means nothing. Read moreGenuine Hotels.com guest review
For the price, I wasn't expecting what I got. This was one of the nicest hotels I've stayed in. Plus your fitness room was exactly what I needed. The weights were perfect for staying on top of my personal fitness regimen.Genuine Hotels.com guest review
Very good, clean hotel- staff very good- quiet (being next to the airport)-excellant restaurant next door "Branns" -highly recommendedGenuine Expedia guest review
From the time we rolled in late at night to the time we left, my wife and I felt very good about our stay. The room was clean, the bed was comfortable, and the shower was nice. It was simple and everyone there seemed to want to help if we needed help. Sure, it was a little high, but you definitely get what you pay for. I've stayed in much more expensive […] hotels that were far worse. Many thanks to the staff for explaining Hotels.com as well. This was my first time using it. Read moreGenuine Hotels.com guest review
Staff was all great. Hotel is a little older but kept up decently. Beds are comfortable, breakfast is sufficient and plentiful.Genuine Expedia guest review
"Needs some updating!"
This hotel is just ok....could use some updating and carpets in stairwell need some thorough cleaning....they were black! GROSS!Genuine Hotels.com guest review
"Great Place to stay"
We stayed for a week and had a great experience. Met a lot of great people that were staying there. We will come back next time in Grand Rapids.Genuine Hotels.com guest review
"really not a bad place for the price"
really not a bad place for the price, we just needed a place that wasn't expensive but still comfortable.Genuine Expedia guest review
"Great lococation to get to downtown Grand Rapids"
The staff was great and very friendly. The offered us a room upgrade right away as they were trying to let people see the they have multiple room options. The only thing I would say was a problem is that they need to have extra pillows in room where there is a hideaway bed. There were only ones for queen bed.Genuine Hotels.com guest review
"Budget but not icky"
We needed a place for ArtPrize; it was close enough and reasonable. My rollaway bed was not at all comfortable, but the beds were great.Genuine Hotels.com guest review
"Clean, comfortable stay."
Nice, two night get-away for husband and self. The room was small, but clean and comfy with nice chairs to relax in. Breakfast was ample and good, and dining area was clean and neat. I also liked the cookies and fruit available in the lobby during the day. We had booked a "handicapped" room on Expedia because of the price, which I would not do again. […] (we are not disabled) The showerhead swung wildly around and the shower curtain kept slipping to the middle of the rod which was initially annoying, and eventually became so impossible that it became humorous. That was the only negative, but the hotel was great. Read moreGenuine Expedia guest review
"Would stay here again!"
Affordable, clean, very comfortable bed, late check out and helpful staff. Not as close as some other 3 stars but we had stayed here before. 20 mintues or less to downtown and Art Prize. Not far from Aquinas college and north Grand Rapids to meet family members. Great breakfast! Young man who checked us in was very helpful!Genuine Hotels.com guest review
"Good convenient hotel"
Found the room was perfect for my stay. the staff were very friendly and helpful. Plenty of places to eat nearby and very close to the airport - great value for the moneyGenuine Expedia guest review
Staff were exceptionally friendly & accommodating....Genuine Hotels.com guest review
Great! Staff, people making and maintaining breakfast area (although not proficient in English) were absolutely wonderful....would stay again and would recommend!! Thanx! Above survey required "surrounding area" and we neither agree or disagree - unimportant and not noticed.....Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )