OKGenuine Hotels.com guest review
"convenient to what we needed"
hotel was undergoing some renovations, no water in some areas on one day. hotel overall was clean and staff were friendly. parking lot was dirty with trash.Genuine Hotels.com guest review
"Night before an early flight"
Spent a night prior to an early flight. Great location, quiet and comfortable!! Just a 5 minute ride to airport and restaurants within walking distance. Computers were down upon arrival but the young man behind the counter (I wish I got his name) did an awesome job. Hotel arranged for a cab to take us to GRR because flight was so early and everything […] was on time and flawless!! We even had a pleasant cab driver. Would stay here again. Read moreGenuine Hotels.com guest review
Just fine. Stayed there before and would stay there again.Genuine Hotels.com guest review
Nice for a one day stay-over. Great Staff. The room had a sweet smell to it as well. Quite unusual for a hotel. The continental breakfast was good, Waffles, Biscuits and Sausage, Cereals, Bagels, Toast, Juices, Milk. Some places claim they have a continental breakfast, but its on y muffins and juice. Not too shabby!Genuine Hotels.com guest review
"3 night stay"
Positives: close to interstate, malls and restaurants. Breakfast in morning has good variety and freshness. Negatives include soda vending machines that haven't worked in 2 weeks. Also, they are in a middle of renovations which limits room availability, but they don't announce that anywhere. Stayed in a newly renovated room - not much differenceGenuine Hotels.com guest review
nice quiet hotel. pleasant staff. clean and remodeled. good value.Genuine Hotels.com guest review
The room was large, comfortable, and the cost was a fair price. Unfortunately, it was eight miles away from my appointment.Genuine Hotels.com guest review
Very nice stay there close to restaurants and shopping. A little bit bigger sign would help find it. But a great place to stayGenuine Hotels.com guest review
I've stayed here before. At least its consistently OK. But they still seem to be struggling with giving good customer service to every guest and not just some if you get my hint.Genuine Hotels.com guest review
It was good for the most part..The breakfast buffet was really low on food and did not look good at allGenuine Hotels.com guest review
"near some good places to eat"
I liked the hotel but the carpets in the hallway seemed really outdated and they looked a little gross. The building inside was a little old looking. Some of the towels in my room had stains on them and the comforter had stains on it as well. But overall I had a great stay. The free breakfast was much more than you would expect which was good.Genuine Hotels.com guest review
"Like the Location, overall mediocre hotel"
The breakfast staff (spanish speaking women) was not friendly. Front desk person was friendly and helpful.Genuine Hotels.com guest review
"Close to shops"
It was grateGenuine Hotels.com guest review
"overnight close to airport"
Convenient and nice staffGenuine Hotels.com guest review
"Excelent Value for the price"
The location was perfect and the room was very comfortable & clean.Genuine Hotels.com guest review
"Easy to find"
It was a pleasant surprise of the comfort of the room.Genuine Hotels.com guest review
A storm prompted me to get to Grand Rapids and avoid a middle of the night dive. My flight left before the shuttle started. The desk clerk arraigned a taxi at the hotel's cost. Breakfast was good and we made the flight in plenty of timeGenuine Hotels.com guest review
Enjoyable stay. Comfortable beds. Decent price.Genuine Hotels.com guest review
It was a good stay right down the road from where my coaches clinic was that was 100 dollars less then the place at the clinic.Genuine Hotels.com guest review
"Close to GR Ford AP"
Room was very clean. Hotel is undergoing some renovation, so hallways and lobby were being repaired. Great location, good rate, room was comfortable and I got a great nights sleep.Genuine Hotels.com guest review
"Amazing for the price!"
For a humble two star hotel, you could do much worse. Great experience altogether.Genuine Hotels.com guest review
"Convienant to expressway for work"
I would stay here again.Genuine Hotels.com guest review
We asked for a wake up call at 2:45 am and a taxi to be at the hotel at 4 am. Neither one of our requests were honored. We had to find our own way to the airport. Probably won't stay there again.Genuine Hotels.com guest review
I found everything to be clean and comfortable. Got some much needed rest.Genuine Hotels.com guest review
"Great hotel with friendly staff!"
We were in town for my daughter to sing at the MI Music Conference. The hotel was very nice, the staff were extremely helpful and friendly, but our toilet was clogged when we got into the room. That was the only bummer! Nothing like having to use the restroom, but have to wait for someone to bring you a plunger...lolGenuine Hotels.com guest review
Everything about the hotel was great. One suggestion would be to not get a room by the elevators. There is a boiler room or something similar right by the elevator and it kept making noise all night. I would have changed rooms if I hadn't brought my earplugs.Genuine Hotels.com guest review
"Always enjoy my stay"
I stay here quite often. Great location especially if you are flying in and out of the airport. Great breakfast too!!!Genuine Hotels.com guest review
"Great stay at hotel - shuttle not available"
We enjoyed our emergency stay when our plane was delayed even though the shuttle was not available after midnight when our plane arrived. The attendant on duty did everything he could to get a cab for us but there were many people ahead of us waiting for a cab so we had quite a long wait. We appreciated the upgraded room and the extended stay time that […] was given us due to the transportation problem. Read moreGenuine Hotels.com guest review
Reserved thru Expedia. Upon arrival, found room had been overbooked (via Expedia?). They gave me a bigger room with a jacuzzi. Beds were nice. Room smelled liked mildew - probably from moisture in the carpet from who knows how long people having been using that jacuzzi as the carpet was very dated and probably hadn't been replaced in a very long da […] y. Read moreGenuine Expedia guest review
"Basic but good accommodations"
Great location!Genuine Hotels.com guest review
I felt the price was a fair value. I was checked in fast and easy. There was no noise to be concerned with. I did feel that the parking lot had something to be desired, there was lots of ice and packed snow through out the lot which made it difficult to walk. If you were disabled in any way you would have a rough go of it, unless you had a helper.Genuine Hotels.com guest review
"Overnite stay to catch early flight."
Had 6:00 AM flight from GRR. Wake up call on time. Ride to airport on time even though weather was bad. Everything handled very well. Will stay there again on our next trip. Staff very friendly and efficient.Genuine Hotels.com guest review
"Great for the money"
This was a great hotel for what we paid. We had stayed there before but this time had a suite since the price was actually lower than just a room. We will probably stay there again since we come on occasion to visit grandchildren in East Grand Rapids.Genuine Hotels.com guest review
"Good Place at a great Price!"
Perfect for us as a family in town for Christmas!Genuine Hotels.com guest review
"not a bad stay"
We had a power outage and had to find a place quickly. The staff was so nice. Could be a little cleaner. But I have seen much worse. Only thing I did not like was that the side entrance door card entry was broke so anyone could wander into the hotel from the 2 bars on either side of it.Genuine Hotels.com guest review
"Worked with us"
We stayed at the hotel 4 days during a recent power outage. The staff was great. They went above and beyond what we asked and made it so we could stay in the same room the 4 days even though it was on a day-to-day basis. The room was a little outdated but it was clean and spacious. Thank you Baymont!!Genuine Expedia guest review
"Comfortable and clean"
At check in, the front desk employee was friendly and the process was timely. After checking in, we decided to eat the complimentary meal provided by the hotel. Although clean and fresh for the most part, the food was incredibly high in sodium and badly seasoned. The room was clean as was the bathroom. Everything was comfortable and the heating was […] adequate. However the walls are really thin and left us feeling exposed to the rooms around us. Read moreGenuine Expedia guest review
It was just what we needed, location convenience, and a good bed! Slept very well. The staff was helpful and the snow was kept up with.Genuine Hotels.com guest review
"Ice Storm Shelter"
We were stuck in the ice storm. Instead of risking the two+ hours drive home I called Hotels.com and they helped me book this room. The rate was $69. Honestly, we only slept, ate breakfast and left, but it was a very pleasant experience. The staff was very nice. The room was clean. The beds were very comfortable, the breakfast was acceptable (except […] for the scrambled eggs). Overall, I wouldn't hesitate to stay here again. Read moreGenuine Hotels.com guest review
"Great hotel, close to airport."
I have no hesitation in recommending this hotel. Very comfortable room and the breakfast and service are first-rate.Genuine Expedia guest review
"Hotel met expectations"
My stay at the Baymont Inn was very.... just normal. The hotel was clean, staff was friendly, and everything was everything. If something wasn't up to par it was fixed by the next time I encountered it with or without involving the staff.Genuine Hotels.com guest review
"Convenient airport motel"
Except for the hotel clerk who was not very helpful or pleasant, it was quite nice.Genuine Hotels.com guest review
for the most part the hotel was very clean, well kept and comfortable. my only complaint was that every single soda machine was sold out of all soda!!! that was very disappointing but other than that we enjoyed our stay and the convenience of the hotels location!Genuine Hotels.com guest review
I found the hotel to be clean, comfortable, convent to the airport as well as many restaurants and shopping.Genuine Hotels.com guest review
"Very nice room"
I thought it was wonderful. The location was good as it was immediately off of a main road. I really enjoyed the jetted tub.Genuine Hotels.com guest review
I chose this hotel based on the rating and comments and found it to be okay. We stayed over Thanksgiving through Sunday and generally it was good. They considered us "Stay Overs" because we spent more than one night. I didn't know what that meant when they posted signs saying rooms may not be cleaned for Stay Overs because they were focusing on incoming […] guests. Our room was cleaned each day but our friends room was not cleaned any of the days and they were only three doors down. That was frustrating for them. Read moreGenuine Hotels.com guest review
"Nice clean and close to everything."
Stayed in over thanksgiving, hotel was very clean and convenient. Only complaint is the bed was hard as a rock.Genuine Hotels.com guest review
Made the mistake of saving a few dollars at another motel on my previous trip to Grand Rapids. This time I stayed at The Baymont and was more than worth the small difference in price. Will be staying at The Baymont again next trip to Grand Rapids.Genuine Hotels.com guest review
"Comfy place to stay"
We found the hotel and room to be very clean and comfortable. The room was spacious and nicely decorated. Also very nicely arranged. The staff was friendly and helpful.Genuine Expedia guest review
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