I booked two rooms for a 3 & 4 night stay due to business. After reading the reviews I determined that it would suit our needs. Well, I wouldn't quite consider this a regular hotel. It seems they extend some great deals to companies who need out-of-town workers for lodging. You would think that these guys are on vacation or attending a celebration of […] some type rather than working. The parties went all night long. Woke up in the morning to the smell of beer and cigarette smoke in the hallway. If you are considering a place where you can get a good night of sleep perhaps you should consider paying a little more down the road. Read moreGenuine Hotels.com guest review
"The Hotel was just OK"
The hotel was OK, nothing special. It did not feel clean, it just look a little run down. I don't think it was the 4.4 rating, lower than that.Genuine Hotels.com guest review
Room good. Location very good. Remainder of hotel dirty.Genuine Hotels.com guest review
I felt this was worth what I paid. The only cons would be the shower wall was damaged (someone hung on the curtain and ripped it so the curtain wouldn't stay fit), the coffee maker would shut off in the middle of brewing and the heater was not controlled by thermostat. These are very minor to me as the room was clean. The bed was comfortable and the […] fridge/micro/TV all worked well. Read moreGenuine Hotels.com guest review
"Grand Rapids Getaway"
A nice quiet place to stay near good shopping. Good breakfast.Genuine Hotels.com guest review
"Great place to stay"
We have 2 children attending nearby colleges! This is a great place for that overnight stay! Reasonable rates, comfortable beds , and a very friendly staff.Genuine Hotels.com guest review
"No pool, but a nice room for a low cost"
The hotel is located near many attractions and was in a quiet area off 28th street. It was easy to find, easy to get in and out without traffic issues. The one thing I was surprised about was that they had no pool which was shown in the initial information when I booked the hotel. We were told there was a pool at the other location in GR but not at […] our hotel. A bit deceiving from the initial booking site. The room smelled like it used to be a smoking room but it was clean and they staff was helpful. Read moreGenuine Hotels.com guest review
It was nice!!Genuine Hotels.com guest review
"Close to the airport"
Front desk was polite and helpful. Great breakfast. Room was clean and fresh. Convenient location.Genuine Hotels.com guest review
"Great hotel for the money!"
Great stay --good value.Genuine Hotels.com guest review
It was a great stay for the price - close to freeway to get downtown, close to stores and restaurants if you dont want to venture out far. Everything was clean and it was a nice sized room. However, walls are thin as we got a noise complaint while watching tv. Stayed 2 nights and enjoyed our time.Genuine Hotels.com guest review
"Let there be light!!!"
When I arrived in my room I found not 1, not 2, not 3, not 4 but 5 lights! For the first time in a long time I was in a hotel room that didn't feel like a dimly lit cave. The bed was comfy, bathroom and towels clean and the WIFI worked well. The only slight drawback was the breakfast. While it was great for the waffle, cereal crowd, the only protein […] was sausage patties that were really there for the biscuits and gravy. It would have been nice to have some type of eggs, even if it were just those prepacked hard boiled ones. However, all in all a good stay and I will certainly return next time I'm in the Grand Rapids area. Read moreGenuine Hotels.com guest review
Good hotel. Decent workout room. Close to the interstate, but quiet.Genuine Hotels.com guest review
Room was nicely arranged, very clean, comfortable bed, good breakfast, great location. Baymont is one of our favorite hotels!Genuine Hotels.com guest review
"Good short trip location"
For a one night stay after a night out, I was very pleased. The bathroom was a little small and just looked a little bit old (i.e. stains on the bottom of the tub giving a dirty look), but for the price paid and the location I was pleased. It was just a short 10 minute drive from Mojo's Piano Bar in downtown.Genuine Hotels.com guest review
"ok for a short trip. I would go back"
Check in staff was positive and quick, they told me about local events. I waited 20 minutes to check out. More staff should be available in the morning. Room was clean but vent in bathroom was dusty.Genuine Hotels.com guest review
"Rooms fine but hotel needs a thorough cleaning"
The hotel needed vacuuming throughout. We brought a bathroom defect to the attention of the front desk and they fixed it right away. Everything else was fine.Genuine Hotels.com guest review
The walls were very thin and we could hear other guests while trying to sleep. Everything else was average. I was expecting more from a 4/5 rating.Genuine Hotels.com guest review
It was my second time staying there and the experience was once again positive. There were problems that I easily overlooked, such as the toilet that occasionally needed the top removed to stop the water from running and the tub faucet that dripped. The staff was friendly and the breakfast was adequate.Genuine Hotels.com guest review
Only drawback was how cold the sweet rolls were in the a.m. Should have been taken out of freezer much earlier. Probably would have micro waved them anyway, but that was the only negative thing. Otherwise our four nights there were very good. Room very well remade. Front desk people very helpful and friendly. Doubt you will want some of my review.Genuine Hotels.com guest review
We were pleased with hotel. Good price and comfortable stay.Genuine Expedia guest review
"My shoe was stolen from my room."
My shoe was stolen from my room. I've to beg the front desk to change my bed sheets after four days. The housekeeping is terrible. Breakfast is the worst!!!Genuine Expedia guest review
We stayed there in May it was great Went back in September it change Breakfast had fewer items. no Detroit tigers games on TV carpet in hallway and lobby very dirty stairway had bad smell had to take elevator the staff was still greatGenuine Hotels.com guest review
Room smelled like smoke but hotel says non smokingGenuine Hotels.com guest review
The hotel was fine but the breakfast was lacking and I ended up going out to eat because their options were limited.Genuine Hotels.com guest review
I gave them 5 stars because it was a clean, spacious, and overall just a nice room. The frnt desk bent over backwards for me. ~hats off to them~Genuine Hotels.com guest review
The room was clean and the location convenient. Unfortunately the room we stayed in had a very awkward design with the sink right by the entrance door and a very small bathroom. The breakfast was okay but it ended about an hour before the scheduled time.Genuine Hotels.com guest review
Wouldn't go back. The room smelled "smokey" and was very humid, Bathroom light fixture missing a cover, Shower faucet loose and didn't work right, and the Shower curtain rod was hanging off the wall so the curtain kept sliding allowing water to spray out all over the bathroom floor.Genuine Hotels.com guest review
"Close to airport"
Very convenient to the airport; hotel staff helped me set up a quiet place to finish up some work one night; affordable and fine otherwise.Genuine Hotels.com guest review
"Nice hotel close to restaurants at a great locatio"
Very clean, good internet and good breakfastGenuine Hotels.com guest review
Carpet in room was gross.Genuine Hotels.com guest review
"handy airport hotel"
We were there for one night to get an early morning flight home. It was very convenient for us. Breakfast was included (and plentiful) and there were many restaurants nearby. The room was a little worn, the sink had cracks and the carpets had a few old stains. The beds were very comfortable. The microwave and fridge were a nice plus. Justin, at the […] front desk, was a big help. We would stay there again. Read moreGenuine Hotels.com guest review
"top sheet wrinkle ,very wrinkle"
no ice in the ice machine and not to clean looking, need more than two luggage rack also could use a new wafer makerGenuine Expedia guest review
"Satisfactory stay, good service"
Satisfactory stay, good serviceGenuine Hotels.com guest review
"Stuffy rooms, comfy beds."
We stayed there for only 1 quick night because our flight out was so early. The location was great as it only took 5 minutes to get to the airport (at 4 in the morning this was especially convenient!!!). The front desk guy was fine...not overly nice, not rude, just got us our room and answered our questions. The room was sooooo stuffy when we walked […] in. Not sure why. If we were going to have a longer stay I would have asked to switch rooms. Although the hallways and lobby smelled the same so I'm not sure it would have made a difference. We were there to sleep for only like 5 hours and I slept like a rock because the beds were soooo comfy!!! Overall I would not stay there again. I would try another airport hotel because of the stinky rooms. Read moreGenuine Hotels.com guest review
"Good hotel for the price"
This hotel was a godsend for me and my girlfriend. We had booked a three night stay at a hotel down the road and it turned out to be a hole in the wall that I did not even want to spend one night in. The Baymont was so much better and it was not really that much more. The facilities are well kept and the overall atmosphere was very nice. Our room was […] great and spacious enough. The cleanliness was good and it smelled good too. The breakfast was pretty good as well. They had a lot of pastries and even a waffle maker. They also had biscuits and gravy and sausage which was nice. The only reason I did not give this hotel a 5 was because the staff was kind of strange. The housekeepers were very stand offish and did not even really smile when you walked by. The front desk was mostly nice although not trained as good as he should be I think. So other than those issues the hotel was fantastic. Read moreGenuine Expedia guest review
Needed a hotel near the airport... Perfect location, friendly staff. Plenty of restaurants nearbyGenuine Expedia guest review
nice hotel and good area, just a little overpriced - but all hotels in the area were...Genuine Hotels.com guest review
"Great refreshing stay"
Staff was efficient, breakfast was good, bed was luxury. If I need another hotel in Grand Rapids I will definitely check Baymont out again.Genuine Hotels.com guest review
"Clean, good location, nice breakfast"
Nice to have a fridge and microwave, Beds are okay, but bring your own pillow!Genuine Expedia guest review
I liked the big room and the breakfast. Nice staff.Genuine Hotels.com guest review
"We stayed at the Holiday Inn Express-Airport"
It was delightful. Granddaughters enjoyed the pool very much. The location was primo.Genuine Hotels.com guest review
"Too much noise"
The room was fine but a noise woke us about 5:00 a.m. that sounded like an exhaust fan was right over our room and the noise continued preventing us from going back to sleep. We were given another room for second night and we were awaken again about 5:00 a.m. with strange sounds this time it sounded like the humming of an appliance maybe a refrigerator […] or ice machine. Last year I stayed here for the weekend and it was perfect. We come to Grand Rapids every year. I will try another hotel next year. Read moreGenuine Hotels.com guest review
I had a wonderful stayGenuine Hotels.com guest review
"Good deal for the price"
I always say don't just a hotel by it's luggage carts- and this was another one of those locations. The staff was very friendly especially Brent, at the front desk. The breakfast was one step better than a continental and fine for my crew. The crescent shaped shower curtain rod was coming out of the wall and hence the shower curtain wouldn't close, […] but other than that the room was comfortable and clean. Fridge and microwave were nice too- Location was close to airport, bars and food and a giant Meijers "one stop for everything on the planet" store. Must visit local brewery Schmoe's if you like a local beer- 1/2 mile away. Read moreGenuine Hotels.com guest review
"Carpet was filthy in room and in stairwell"
The maids had done a nice job of having the bathroom and beds nice and clean but the carpet was so stained and disgusting that I did not dare take off my shoes. When I told the desk clerk, he was nice but just said "I'm sorry" with no offer of a new room. When I I went back a second time and asked for a new one, he first said there were none and then […] finally showed me another. The carpet there was nearly as bad as the one I was in. My non-smoking room also smelled like cigarettes. I am not fond of elevators so took the stairs. The carpets there were even more flthy as were the carpeted bases of the luggage carts sitting in the lobby. Yuk!! I could not believe this was a Baymont Hotel! When I tried to call the national number to complain, I got put on hold four times and never got to talk to anyone. Read moreGenuine Expedia guest review
"Close to airport"
Close (1.9 miles) to airport so convenient for travel. Shuttle was not running the times we needed it (after 5 PM and at 4 AM) but hotel paid for cab fare, a unexpected plus!Genuine Hotels.com guest review
Close to highway, airport, stores, and restaurants. Room was great.Genuine Hotels.com guest review
"Continental breakfast below average"
Unappetizing processed foods. Coffee in styrofoam cups...I hate that. Could you have some bananas?Genuine Hotels.com guest review
"close to airport"
Check in and out was great and the room was clean and comfortable.Genuine Expedia guest review
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