"Don't even think about it"
Worst hotel ever ...someone was smoking in the next room and I had a hard time sleeping No upkeep of rooms AC does not workGenuine Hotels.com guest review
THE FIRST ROOM WE GOT THE PLASTER ON THE CEILING WAS COMING OFF. THERE WAS WATER DAMAGE FROM THE ROOM UP ABOVE US. GOT A NEW ROOM IN THIS ROOM THERE WAS STAINS ON THE BLANKETS, THE SINK LEAKED ALL OVER THE FLOOR. WHEN WE WENT DOWN FOR BREAKFAST AROUND 8:15 AM MOST OF THE FOOD WAS GONE AND NOT REPLENISHED. THE FRUIT WAS TOTALLY GONE. OVERALL I WAS VERY […] DISAPPOINTED IN THE QUALITY OF THE ROOM. Read moreGenuine Hotels.com guest review
"Good intersection of price and comfort"
Nice hotel at a good rate. We were in town for business and it was comfortable. Good breakfast. A little far from where we were headed (the ball park) which we didn't realize until after we booked it. Oh well.Genuine Hotels.com guest review
"Great night sleep"
One of the most comfortable beds ever. For once the pillows were full size instead of throw pillows. Seriously good coffee. That was surprising. We will definitely stay there again.Genuine Hotels.com guest review
"Bad Backs, Not for you."
We were staying with two grown children because of closeness to airport. That was excellent. It appeared to be in a nice area close to restaurants etc. Desk clerk was jus tadequate. We were quite close to elevator. Could hear foot steps above us, toilet flushing next door and doors closing in hall. Beds and room clean enough. Grown Adult children slept […] well with white noise machine though my husband and I found beds very uncomfortable and pillows hardly adequate and noises could be heard over machine. Tossed and turned a lot. Found edges of mattress best but two inches beyond that not so. If young enough that you can sleep on any bed it would be fine. Found out it would have been cheaper to go to motel directly to get a discount unhappy about that. No hook or wastebasket in bathroom. Number of towels enough only for two. I am sure we could have requested more if necessary. Location excellent. Cleanliness good enough. If someone can sleep through noise and any bed would be happy. Breakfast okay but observe hours. Read moreGenuine Hotels.com guest review
"Good for the price paid"
It was clean Pillows were not the greatest. No warm water on Saturday( think due to a very large group getting one at same time as us) Breakfast was boring. Price was good for what we gotGenuine Hotels.com guest review
"Comfortable yet needs some work"
Overall I enjoyed myself. It needs some touch ups, but what really grossed me out was the yellow stains on the actual pillows and some on the sheets. Good thing I bring my own pillows and such. Yuck!Genuine Hotels.com guest review
"good value for the price"
Very friendly. Good value for the priceGenuine Hotels.com guest review
Very nice hotel. Very clean and well taken care of. Excellent complimentary breakfast in the morning as well.Genuine Hotels.com guest review
"Great value for the price"
Great value for this price. Very clean. Everything working. Enjoyed the breakfast, with make-your-own waffles and other choices. Will definitely stay here again.Genuine Hotels.com guest review
Very enjoyable. They even paid for the taxicab that I needed to get to the airport, as their airport shuttle service does not run at 4 in the morning. I will definitely stay there again next time I come up to Grand Rapids.Genuine Hotels.com guest review
"Very nice hotel"
Good location close to the airport. Very clean and nice with several food choices close.Genuine Hotels.com guest review
The room itself was clean, but they gave us a handicapped room and the shower was hard to use. We went to all three floors trying to get a drink from the vending machine, everything was sold out except one machine spit out a diet mountain dew when we hit the regular button. They did give us our money back which was nice and explained they aren't working […] with Pepsi anymore so they haven't been getting restocked while they are waiting for that change. Was conveniently located close to food and my conference. Read moreGenuine Hotels.com guest review
"Low Budget in every sense"
Stayed here when I had a friend in the hospital in town. Service was unimpressive. Issues with keys. Desk staff did not come across as professional. Room was ok but paint in the bathroom was peeling notably. The facility looked like it was in need of updating all around. Great location with many dining options nearby and easy on/off to the highway.Genuine Hotels.com guest review
"A fav place to stay"
We love this hotel and stay here often. Glad for a reliable, clean, safe place near everything we needGenuine Hotels.com guest review
"Not Bad, Not Great"
My brother and I stayed for two nights. The desk lamp was broken. We asked for a replacement so we could read but was told that the maintenance person was off for the weekend. The soap and shampoo was not replenished for the second night.Genuine Hotels.com guest review
"Amazing place to stay"
The front desk staff were very friendly. We were interested in the airport shuttle. When asking about it they said it did not begin until 0600am. We needed to leave for airport at 0530am. They said no problem, they would call a taxi for us and it was on them. We got to our room for 5 to find an extra room that included a hot tub and an extra tv. Not […] something we reserved but sure was a pleasant upgrade for no additional cost. The only change I would suggest is that my pillow was too hard and flat. The rooms were clean, lots of hot water for the morning showers and the hotel was quiet for a good nights sleep. In the morning the taxi was at the front door before we were. Would definitely stay here again! Read moreGenuine Expedia guest review
"good location, good value"
great bargain, close to the airport, I96, easy access to all grand rapids.Genuine Hotels.com guest review
"Food and staff"
The staff was not friendly. They acted as if you were in there way. I got a bagel and it was so old I could not cut it. I put it in the trash and got a english muffin and had the same problem. The coffee creamer was so old it ended up in lumps in the cold coffee. I ate at the airport.Genuine Expedia guest review
"Great! But unknown noise..."
Very nice property. Safe, accessible and reasonably priced. The ONLY real issue was a machinery-type noise in the wall between the main room (next to the bed) and the bathroom in room #305. It sounded like a heavy duty fan running and came on at night in the middle of the night, loud enough to awaken us both. In a semi-conscious state, you just cover […] up and hope it will go away but it did not until morning. It was NOT the fan in our bathroom; tried that. Came back the second night, too. VERY noisy, whatever it was -- fan vents from another room??? It should be checked out as this was the only thing that kept me from giving a top-rated score. Read moreGenuine Hotels.com guest review
"we were in town for a wedding."
We almost always stay at Baymonts, they are comfortable & affordable.Genuine Expedia guest review
Good place to stay close to airport, interstate, and eating place choices. Friendly staff and big parking lot. Easy to get to from airport.Genuine Expedia guest review
"Nice but Small"
It was a nice stay. The room was small for the price but, it was comfortable.Genuine Hotels.com guest review
The people were very kind.Genuine Hotels.com guest review
It was very nice and the guy at the front desk was great.Genuine Expedia guest review
i thought the hotel staff was very friendly and helpful.Genuine Expedia guest review
"Not so great & not worth the price paid."
The room was adequate, but not worth the amount paid. Interestingly I was given a statement of the charges when I left and it was for the room we had and the exact number of days, but for some reason we actually paid a lot more (paid in advance). The room was small and wasn't very updated (stains on carpet & chairs). We left the heat off and even had […] to open the window because the place was extremely hot (in December)! The bathtub was stained. The sheets and towels were poor quality and dingy. The front desk staff were nice and helpful, but housekeeping staff were not courteous. Read moreGenuine Hotels.com guest review
"Not good, Not bad"
I had no idea when breakfast was and there was no indication in the room or on the website of when it was.Unfortunately, some guest were disruptive and asked to leave,and I also never received a receipt. On the other hand, the room was to my liking and I don't know if I'd stay again.Genuine Hotels.com guest review
Was a quick one night stay the day after Christmas. Hotel staff were friendly and the breakfast was great.Genuine Hotels.com guest review
I always stay at this hotel for all my early morning departures at GRR. I enjoy the location and all the surrounding food options. Justin at the front desk is always top rate and professional.Genuine Hotels.com guest review
"One night stay for a downtown wedding"
We were in town just for one night for a wedding. everything in downtown Grand Rapids was very expensive so we chose to stay about 15 minutes outside of downtown Grand Rapids and this hotel very nice. And a good valueGenuine Expedia guest review
I booked two rooms for a 3 & 4 night stay due to business. After reading the reviews I determined that it would suit our needs. Well, I wouldn't quite consider this a regular hotel. It seems they extend some great deals to companies who need out-of-town workers for lodging. You would think that these guys are on vacation or attending a celebration of […] some type rather than working. The parties went all night long. Woke up in the morning to the smell of beer and cigarette smoke in the hallway. If you are considering a place where you can get a good night of sleep perhaps you should consider paying a little more down the road. Read moreGenuine Hotels.com guest review
"The Hotel was just OK"
The hotel was OK, nothing special. It did not feel clean, it just look a little run down. I don't think it was the 4.4 rating, lower than that.Genuine Hotels.com guest review
"Nice rooms with great amenities for the price"
My room was very nice with lots of extras including a separate sink/mirror area, microwave and mini fridge. It had an updated decor and a comfortable king sized bed. I was surprised that it was as nice as it was since my first impression was not as positive. After checking in, I got in the elevator and was greeted by a strong smell of marijuana. The […] odor continued when I got to my floor. But once I was inside my room, everything was fine. Not really a big deal. I still feel the hotel offered a great value. Read moreGenuine Expedia guest review
Room good. Location very good. Remainder of hotel dirty.Genuine Hotels.com guest review
I felt this was worth what I paid. The only cons would be the shower wall was damaged (someone hung on the curtain and ripped it so the curtain wouldn't stay fit), the coffee maker would shut off in the middle of brewing and the heater was not controlled by thermostat. These are very minor to me as the room was clean. The bed was comfortable and the […] fridge/micro/TV all worked well. Read moreGenuine Hotels.com guest review
"Craft show retreat!"
Great location breakfast was very nice and clean. Will still again.Genuine Expedia guest review
"LIked everything about except:"
Liked everything about it except found a pen and another item underneath the bed comforter as if it was missed during cleaning of the room which left me wondering what else was not cleaned well in the room.Genuine Expedia guest review
"Grand Rapids Getaway"
A nice quiet place to stay near good shopping. Good breakfast.Genuine Hotels.com guest review
"Great place to stay"
We have 2 children attending nearby colleges! This is a great place for that overnight stay! Reasonable rates, comfortable beds , and a very friendly staff.Genuine Hotels.com guest review
"No pool, but a nice room for a low cost"
The hotel is located near many attractions and was in a quiet area off 28th street. It was easy to find, easy to get in and out without traffic issues. The one thing I was surprised about was that they had no pool which was shown in the initial information when I booked the hotel. We were told there was a pool at the other location in GR but not at […] our hotel. A bit deceiving from the initial booking site. The room smelled like it used to be a smoking room but it was clean and they staff was helpful. Read moreGenuine Hotels.com guest review
It was nice!!Genuine Hotels.com guest review
It really was a short stay of 10 hours but I felt comfortable and relaxed while I was there.Genuine Expedia guest review
"Close to the airport"
Front desk was polite and helpful. Great breakfast. Room was clean and fresh. Convenient location.Genuine Hotels.com guest review
"Great hotel for the money!"
Great stay --good value.Genuine Hotels.com guest review
It was a great stay for the price - close to freeway to get downtown, close to stores and restaurants if you dont want to venture out far. Everything was clean and it was a nice sized room. However, walls are thin as we got a noise complaint while watching tv. Stayed 2 nights and enjoyed our time.Genuine Hotels.com guest review
"Let there be light!!!"
When I arrived in my room I found not 1, not 2, not 3, not 4 but 5 lights! For the first time in a long time I was in a hotel room that didn't feel like a dimly lit cave. The bed was comfy, bathroom and towels clean and the WIFI worked well. The only slight drawback was the breakfast. While it was great for the waffle, cereal crowd, the only protein […] was sausage patties that were really there for the biscuits and gravy. It would have been nice to have some type of eggs, even if it were just those prepacked hard boiled ones. However, all in all a good stay and I will certainly return next time I'm in the Grand Rapids area. Read moreGenuine Hotels.com guest review
Clean, good location next to many restaurants and shopping. Short drive to Downtown Grand Rapids.Genuine Expedia guest review
Good hotel. Decent workout room. Close to the interstate, but quiet.Genuine Hotels.com guest review
Was a good stay. Staff was friendly, room was clean, would stay again.Genuine Expedia guest review
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