"call hotel to assure an early check-in"
Hotels. com dropped the ball on my request for early check-in. When I got to the hotel, they had no idea about this request. I will not be using hotel.com in the futureGenuine Hotels.com guest review
"Great Location! Easy check-in and check-out"
This hotel has an exceptional location (close to many restaurants, banks and stores) and also had a great price! Stayed here for one weekend night and was very pleased with the experience. Having stayed in close to a hundred hotels, I would say this is definitely a bargain given the cleanliness of the rooms, condition of the hotel and its location. Would […] definitely stay here again if I need to head back to Grand Rapids! Read moreGenuine Expedia guest review
"Not for business travelers."
The desk chairs are WAY TOO LOW to do any work at the desk and are not adjustable. They are designed to roll under the desk, which is too low. I'm 5'11" and I spent the evening sitting on 3 pillows in order to be able to work at my computer. The breakfast was below average compared to other places I've stayed. Minimal hot water for the morning show […] er. Read moreGenuine Expedia guest review
"Fast check-in, staff super friendly"
Excellent value for the price. Reserved two rooms and got them side by side as requested. Free continental breakfast advertised, but was more than that with scrambled eggs, biscuits and gravy, etc. Great one-night stay, would book again in a heartbeat.Genuine Expedia guest review
Staff was very courteous and empathetic to our circumstances.Genuine Expedia guest review
Very affordable. I will most likely stay there again. These were only three negatives for me: 1)The toilet did not flush unless the lever was held down at least 10 seconds. 2)There was a large crack in the face bowl. 3) The scrambled eggs at breakfast were rubbery and tasteless. None of these would prevent a revisit, though.Genuine Hotels.com guest review
The suite my husband and daughter stayed in was about what I would expect for the price we paid. We paid $67 +taxes for a Suite with a king size bed, and sofa bed. It was spacious and pretty comfortable. It was clearly an old smoking room which was evident by the smell. If you took the stairs you could see on the walls that they were yellow on the third […] floor (from cigarette smoke) and gradually turned into clean white walls on the first and second floors. Our bathroom was pretty gross. There was a big glob of hair left in the tub. An old bar of soap on top of the shower, and there was black mold on the shower head. Other than that, it was a pretty average hotel stay. Read moreGenuine Hotels.com guest review
The Best Baymont I've ever stayed in. I will stay here again when I return to areaGenuine Hotels.com guest review
OKGenuine Hotels.com guest review
"convenient to what we needed"
hotel was undergoing some renovations, no water in some areas on one day. hotel overall was clean and staff were friendly. parking lot was dirty with trash.Genuine Hotels.com guest review
"Night before an early flight"
Spent a night prior to an early flight. Great location, quiet and comfortable!! Just a 5 minute ride to airport and restaurants within walking distance. Computers were down upon arrival but the young man behind the counter (I wish I got his name) did an awesome job. Hotel arranged for a cab to take us to GRR because flight was so early and everything […] was on time and flawless!! We even had a pleasant cab driver. Would stay here again. Read moreGenuine Hotels.com guest review
"Convenient to airport."
This work very well for flying out of the airport with our early morning departure and late night arrival.Just disappointed in the linen situation, Otherwise comfortable and we were able to get a good night's rest. Good value for our purpose.Genuine Expedia guest review
"Baymont, Grand Rapids"
I come to Grand Rapids frequently, and now only stay at the Baymont. The staff is always beyond helpful, the rooms and breakfast area are clean, and if I need directions anywhere, they help me. Usually it's business related, but sometimes personal as well. The breakfast is more than just 'continental'. No complaints, and I've chosen Baymont for over […] 2 years now. Read moreGenuine Expedia guest review
Just fine. Stayed there before and would stay there again.Genuine Hotels.com guest review
"Close to airport"
Great staff.... Shuttle to airport and paying to park while on vacation was very niceGenuine Expedia guest review
Nice for a one day stay-over. Great Staff. The room had a sweet smell to it as well. Quite unusual for a hotel. The continental breakfast was good, Waffles, Biscuits and Sausage, Cereals, Bagels, Toast, Juices, Milk. Some places claim they have a continental breakfast, but its on y muffins and juice. Not too shabby!Genuine Hotels.com guest review
"3 night stay"
Positives: close to interstate, malls and restaurants. Breakfast in morning has good variety and freshness. Negatives include soda vending machines that haven't worked in 2 weeks. Also, they are in a middle of renovations which limits room availability, but they don't announce that anywhere. Stayed in a newly renovated room - not much differenceGenuine Hotels.com guest review
nice quiet hotel. pleasant staff. clean and remodeled. good value.Genuine Hotels.com guest review
The room was large, comfortable, and the cost was a fair price. Unfortunately, it was eight miles away from my appointment.Genuine Hotels.com guest review
Very nice stay there close to restaurants and shopping. A little bit bigger sign would help find it. But a great place to stayGenuine Hotels.com guest review
Don't have any complaints. Staff was friendly and helpful when we ask for dinner ideas.Genuine Expedia guest review
I've stayed here before. At least its consistently OK. But they still seem to be struggling with giving good customer service to every guest and not just some if you get my hint.Genuine Hotels.com guest review
It was good for the most part..The breakfast buffet was really low on food and did not look good at allGenuine Hotels.com guest review
"near some good places to eat"
I liked the hotel but the carpets in the hallway seemed really outdated and they looked a little gross. The building inside was a little old looking. Some of the towels in my room had stains on them and the comforter had stains on it as well. But overall I had a great stay. The free breakfast was much more than you would expect which was good.Genuine Hotels.com guest review
"HOTEL THAT OFFERS PARK N FLY CLOSE TO GRR AIRPORT"
Expedia did tell us about the additional $25 for park n fly on top of hotel cost. The first room the toilet would not flush so the front desk offered me a plunger. OMG. I said no. They then moved us to another room. Dirty, soap scum in shower, overall nasty. Never again will I use Expedia. 2nd bad experience with them.Genuine Expedia guest review
"Like the Location, overall mediocre hotel"
The breakfast staff (spanish speaking women) was not friendly. Front desk person was friendly and helpful.Genuine Hotels.com guest review
"Close to shops"
It was grateGenuine Hotels.com guest review
"Be aware !!!"
Experience was very good till I got home & checked my credit card statement. I booked reservations through Expedia for 2 nights, 1 on each end of my vacation, with park & fly. You always have to give credit card for incidentals. Neither the clerk that checked us in or the one that checked us out in the morning after our first night stay informed us […] that there was an additional charge of $25 to leave the vehicle. I found this out when I checked my credit card statement. Be aware of hidden charges that they won't tell you about. Read moreGenuine Expedia guest review
"overnight close to airport"
Convenient and nice staffGenuine Hotels.com guest review
"Excelent Value for the price"
The location was perfect and the room was very comfortable & clean.Genuine Hotels.com guest review
"Easy to find"
It was a pleasant surprise of the comfort of the room.Genuine Hotels.com guest review
A storm prompted me to get to Grand Rapids and avoid a middle of the night dive. My flight left before the shuttle started. The desk clerk arraigned a taxi at the hotel's cost. Breakfast was good and we made the flight in plenty of timeGenuine Hotels.com guest review
Hotel was under construction which would have been nice to know prior to making the reservation as I would have stayed elsewhere.Genuine Expedia guest review
Enjoyable stay. Comfortable beds. Decent price.Genuine Hotels.com guest review
It was a good stay right down the road from where my coaches clinic was that was 100 dollars less then the place at the clinic.Genuine Hotels.com guest review
"Close to GR Ford AP"
Room was very clean. Hotel is undergoing some renovation, so hallways and lobby were being repaired. Great location, good rate, room was comfortable and I got a great nights sleep.Genuine Hotels.com guest review
"Amazing for the price!"
For a humble two star hotel, you could do much worse. Great experience altogether.Genuine Hotels.com guest review
"Convienant to expressway for work"
I would stay here again.Genuine Hotels.com guest review
We asked for a wake up call at 2:45 am and a taxi to be at the hotel at 4 am. Neither one of our requests were honored. We had to find our own way to the airport. Probably won't stay there again.Genuine Hotels.com guest review
"Convenient, clean and well priced."
I stay there once a month on business. Have a 2 year project in GR and the price fits the General Conditions - "Traveling & Overnight Stays."Genuine Expedia guest review
I found everything to be clean and comfortable. Got some much needed rest.Genuine Hotels.com guest review
"Great hotel with friendly staff!"
We were in town for my daughter to sing at the MI Music Conference. The hotel was very nice, the staff were extremely helpful and friendly, but our toilet was clogged when we got into the room. That was the only bummer! Nothing like having to use the restroom, but have to wait for someone to bring you a plunger...lolGenuine Hotels.com guest review
Everything about the hotel was great. One suggestion would be to not get a room by the elevators. There is a boiler room or something similar right by the elevator and it kept making noise all night. I would have changed rooms if I hadn't brought my earplugs.Genuine Hotels.com guest review
"Always enjoy my stay"
I stay here quite often. Great location especially if you are flying in and out of the airport. Great breakfast too!!!Genuine Hotels.com guest review
"Great stay at hotel - shuttle not available"
We enjoyed our emergency stay when our plane was delayed even though the shuttle was not available after midnight when our plane arrived. The attendant on duty did everything he could to get a cab for us but there were many people ahead of us waiting for a cab so we had quite a long wait. We appreciated the upgraded room and the extended stay time that […] was given us due to the transportation problem. Read moreGenuine Hotels.com guest review
Reserved thru Expedia. Upon arrival, found room had been overbooked (via Expedia?). They gave me a bigger room with a jacuzzi. Beds were nice. Room smelled liked mildew - probably from moisture in the carpet from who knows how long people having been using that jacuzzi as the carpet was very dated and probably hadn't been replaced in a very long da […] y. Read moreGenuine Expedia guest review
"Basic but good accommodations"
Great location!Genuine Hotels.com guest review
I felt the price was a fair value. I was checked in fast and easy. There was no noise to be concerned with. I did feel that the parking lot had something to be desired, there was lots of ice and packed snow through out the lot which made it difficult to walk. If you were disabled in any way you would have a rough go of it, unless you had a helper.Genuine Hotels.com guest review
"Overnite stay to catch early flight."
Had 6:00 AM flight from GRR. Wake up call on time. Ride to airport on time even though weather was bad. Everything handled very well. Will stay there again on our next trip. Staff very friendly and efficient.Genuine Hotels.com guest review
"Great for the money"
This was a great hotel for what we paid. We had stayed there before but this time had a suite since the price was actually lower than just a room. We will probably stay there again since we come on occasion to visit grandchildren in East Grand Rapids.Genuine Hotels.com guest review
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