Breakfast started later and since I had early flight I missed it. Possibly modify hours some. Most people are on business I assume. I would stay here again if needed.Genuine Expedia guest review
staff was great!!!Genuine Hotels.com guest review
"Great stay with complimentary cookies :)"
Wonderful stay. Cookies, fruit, coffee and tea awaiting on arrival. Breakfast was pretty good with hot and cold options. Room was clean and recently updated (there was a red stain on the carpet, but that was clearly something another guest left and clearly couldn't be cleaned). The youthful staff was very helpful and professional.Genuine Hotels.com guest review
"I will be bac"
The hotel is very ppl friendly.Justin and kourtney were great host.when you visit get some of Justin's cookies...see y'all again soon. Jawja BoyGenuine Expedia guest review
"We felt ignored"
We stay in suite with a whirlpool tub in a room attached the tub leak into and under the bed. which mold had grown and bugs were seen.. The hair dryer was broken and the toilet seat was loss (moved) when used. Stains (red) on carpet. Back door was left open and broke so anyone could walk in ...said you needed a room key to get in...not. When we told […] them of these area of problems the staff just said oh ok ...never wrote fix it order or nothing. Like they knew but could care less this was very unsettling to say the less. Read moreGenuine Expedia guest review
Over all stay was fine. By observation the service seemed to be very friendly with some and just ok to others, but no bad service. In other words pretty typical for Grand Rapids Michigan. The room was clean, the exercise equipment was adequate, the complementary breakfast food was definitely more than most hotels serve. I did find the cleaning crew […] to be very unfriendly but that means nothing. Read moreGenuine Hotels.com guest review
For the price, I wasn't expecting what I got. This was one of the nicest hotels I've stayed in. Plus your fitness room was exactly what I needed. The weights were perfect for staying on top of my personal fitness regimen.Genuine Hotels.com guest review
Very good, clean hotel- staff very good- quiet (being next to the airport)-excellant restaurant next door "Branns" -highly recommendedGenuine Expedia guest review
From the time we rolled in late at night to the time we left, my wife and I felt very good about our stay. The room was clean, the bed was comfortable, and the shower was nice. It was simple and everyone there seemed to want to help if we needed help. Sure, it was a little high, but you definitely get what you pay for. I've stayed in much more expensive […] hotels that were far worse. Many thanks to the staff for explaining Hotels.com as well. This was my first time using it. Read moreGenuine Hotels.com guest review
Staff was all great. Hotel is a little older but kept up decently. Beds are comfortable, breakfast is sufficient and plentiful.Genuine Expedia guest review
"Needs some updating!"
This hotel is just ok....could use some updating and carpets in stairwell need some thorough cleaning....they were black! GROSS!Genuine Hotels.com guest review
"Great Place to stay"
We stayed for a week and had a great experience. Met a lot of great people that were staying there. We will come back next time in Grand Rapids.Genuine Hotels.com guest review
"really not a bad place for the price"
really not a bad place for the price, we just needed a place that wasn't expensive but still comfortable.Genuine Expedia guest review
"Great lococation to get to downtown Grand Rapids"
The staff was great and very friendly. The offered us a room upgrade right away as they were trying to let people see the they have multiple room options. The only thing I would say was a problem is that they need to have extra pillows in room where there is a hideaway bed. There were only ones for queen bed.Genuine Hotels.com guest review
"Budget but not icky"
We needed a place for ArtPrize; it was close enough and reasonable. My rollaway bed was not at all comfortable, but the beds were great.Genuine Hotels.com guest review
"Clean, comfortable stay."
Nice, two night get-away for husband and self. The room was small, but clean and comfy with nice chairs to relax in. Breakfast was ample and good, and dining area was clean and neat. I also liked the cookies and fruit available in the lobby during the day. We had booked a "handicapped" room on Expedia because of the price, which I would not do again. […] (we are not disabled) The showerhead swung wildly around and the shower curtain kept slipping to the middle of the rod which was initially annoying, and eventually became so impossible that it became humorous. That was the only negative, but the hotel was great. Read moreGenuine Expedia guest review
"Would stay here again!"
Affordable, clean, very comfortable bed, late check out and helpful staff. Not as close as some other 3 stars but we had stayed here before. 20 mintues or less to downtown and Art Prize. Not far from Aquinas college and north Grand Rapids to meet family members. Great breakfast! Young man who checked us in was very helpful!Genuine Hotels.com guest review
"Good convenient hotel"
Found the room was perfect for my stay. the staff were very friendly and helpful. Plenty of places to eat nearby and very close to the airport - great value for the moneyGenuine Expedia guest review
Staff were exceptionally friendly & accommodating....Genuine Hotels.com guest review
Great! Staff, people making and maintaining breakfast area (although not proficient in English) were absolutely wonderful....would stay again and would recommend!! Thanx! Above survey required "surrounding area" and we neither agree or disagree - unimportant and not noticed.....Genuine Hotels.com guest review
"Convenient to airport"
Chose hotel close to airport for convenience of early morning flight. Phone did not work in room therefore could not receive wake up call requested. Room was overly warm and ran air conditioner on high all night to be able to sleep. Complimentary breakfast was not available until 6:00 am, after I had to take shuttle to catch flight.Genuine Expedia guest review
I like the area, and although the hotel itself could use a few renovations, the room was very clean, comfortable, staff very friendly and helpful, definitely a great deal and I would stay there again.Genuine Hotels.com guest review
"One night stay in the hotel."
Clean, good for that price, only in the bahtroom a light was not working.Genuine Expedia guest review
We picked this hotel because it was 10 minutes from the university we were dropping my new freshman daughter off at the next day as well as the fact that I have had good experiences in the past stays at Baymont Inns. This one, though, was not so nice. When I went in to take a shower my first glance was not alarming. Not perfect , but not bad. Then as […] I was standing in the shower I noticed that there was a line of mold growing on the caulk above the showers back wall. Then I started to look closer and started to pick out mold spots all over the ceiling as well as some brown drippy spots that I am not exactly sure what those were. I counted over 12 areas where mold was growing in that bathroom. This is my daughters freshman year and we will be staying in the area a lot over the next 4 years...just not at this Baymont! Do not stay here!! Read moreGenuine Hotels.com guest review
"Would have stayed longer."
My family and I seldom travel together, and it was a real treat to stay in a very decent hotel. The breakfast was a little more than a typical continental breakfast. This was merely a stop over before our final destination.Genuine Expedia guest review
"nice hotel, close to airport"
staff was very friendly and accomodating. room was cleanGenuine Expedia guest review
HORRIBLE..NO ONE TO PICK US UP AT THE AIRPORTGenuine Hotels.com guest review
hotel was very clean and tidy the bed was amazing and comfortable no complaints and will make sure this is my first hotel choice and would recommend it to everyoneGenuine Hotels.com guest review
After checking in, a boy (son of one of the cleaning people) let himself into our room with the master key. He was working with his mother and did nothing wrong and closed the door as soon as he saw we were in the room. I just feel it is poor business to use your children to help with your work and to let a child (apprx. 10-12 years old) have control […] of a hotel master key. Read moreGenuine Hotels.com guest review
"Good for business stay"
The hotel & room were clean, staff was friendly. Close to restaurants and expressway.Genuine Hotels.com guest review
"Hotel priced good, but in need of updates"
Check in was good. Not very pleased with the appearance of the lobby, halls and rooms.Genuine Expedia guest review
"Need new beds/rollways"
Good and Bad. The good was: great location, good breakfast and friendly employees. The Bad was: Beds were horrible. I don't recommend getting a rollaway. My daughter is 90 pounds and fell through it. Received 3 towels when there was 2 adults and 3 children. Had to ask each day for 2 extra towels.Genuine Expedia guest review
"Highly Recommend this hotel"
We stayed 4 nights in this hotel. I was very happy with all the amenities. I'm going to list them in no particular order. Staff was very friendly and helpful. The beds were comfortable with 3 fluffy pillows. The shower had great water pressure. The desk in the room was full size. There was a refrig, microwave, coffee maker, and large TV. Great features […] when you are staying over a few nights. The breakfast was very good - not just all carbs. They provide dinner 2 nights a week as well as being close to some great restaurants. I would definitely stay here again!! Read moreGenuine Hotels.com guest review
"this hotel was slightly above average!"
pleasant staff made this hotel worth it, I would stay there again if in Grand Rapids with all my family, we booked 2 connecting rooms for my wife and I, our 4 kids and my elderly motherGenuine Expedia guest review
"Will stay here again."
Booked this room for an over night business meeting. Was very pleased with size and cleanliness of room. Slept sound in a comfortable bed, enjoyed the continental breakfast, and experienced a very quick checkout. Definitely would recommend this hotel for business travelers.Genuine Hotels.com guest review
Staff polite and helpful. Good breakfast.Genuine Hotels.com guest review
"Nice Stay-Close to the Airprot"
Had a nice stay, two restaurants in walking distance, friendly evening staff, hot breakfast. Overall a good experience.Genuine Hotels.com guest review
Room was stinky!! Felt dirty.Genuine Hotels.com guest review
I needed inexpensive and clean. They delivered. Nothing more.Genuine Expedia guest review
The beds were the best part super comfy. Nice big frig. People nice. Eating area for breakfast cramped and shuttle not always available however they will call for a cab and pay which is great if you don't have lots of a luggage.Genuine Hotels.com guest review
Nice place.Genuine Hotels.com guest review
"Cleanliness of room/hotel"
The hotel was well kept and the staff is very helpful, the room was clean but showing a little sign of age.Genuine Hotels.com guest review
"Older building but well maintained."
Staff were all pleasant and very helpful. Rooms were clean and comfortable.Genuine Expedia guest review
"Alright hotel near Grand Rapids airport"
It was an okay stay. The room was nice. It was a little noisy making it difficult to fall asleep.Genuine Expedia guest review
"Mediocre at best"
Dated needs a remodel dated. Room smelled moldy.Genuine Hotels.com guest review
Great convenience if going yo airport. Nice breakfast too!Genuine Hotels.com guest review
"Would not stay at this hotel again"
Very noisy! Carpet looked dirty and very old. The toilet wasn't working right and ran off and on all night. Hair dryer and alarm clock didn't work.Genuine Expedia guest review
"Clean, nice, great customer service."
The room was very nice, the one issue we had was when we tried to turn on the heater and it smelled like it was burning and set the fire alarm off for a couple of second. The guy at the front desk got us into a new room within five minutes.Genuine Expedia guest review
"Okay for one night"
First impression was not good. We had checked out of our other hotel around 2 and just wanted to see if we could get in. She said no and that was fine, we knew it was most likely too early. Said come back in an hour. We came back around 3 and settled for a room downstairs because the upstairs we wanted was not clean yet and we had to be somewhere at […] 330. The room was not good.it was dark, smelled musty and felt damp. So we checked out and said we would wait for another hour for a room upstairs. Came back over an hour later and checked in fine.This is no fault, really, of the hotel, except, she should have said come back in TWO hours, but we thought the first room was bad and would have rated the hotel lower if we had a room like that the second time. The room it self was okay, what you would expect for the price. The hotel as a whole needs some work. One thing that really bothered us was the smoking right at the door. The ash tray is right there, and coming and going meant walking through people smoking and the smelly ashtray. I thought there was a law against this. Anyway, the whole lobby does smell of smoke. The halls and elevator smell musty. We could stay here for a night, for an early flight,which is why we were there. I would not stay more then that. Read moreGenuine Expedia guest review
The hotel was wonderful - clean, friendly, comfortable and the right price. It was also very easy to get to - right off I-96. I would gladly stay here again!Genuine Hotels.com guest review
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