The room and bathroom were small with no view. Stay somewhere else.Genuine Hotels.com guest review
Hotel décor was very nice. We asked to change rooms when we found the first room was next to elevators - too noisy. The next room was better but the park view was partially blocked by hotel structures and there were cigarette butts outside the window (2nd floor). Five blocks from Beale Street. The trolley was on the back side of hotel (not running when […] we were there). Breakfast was OK, but breakfast staff not the most friendly. Beds were very comfy. Liked the room layout. Read moreGenuine Hotels.com guest review
Location was great: room overlooked beautiful city square park and hotel was close to good restaurants and attractions like Peabody, Mudd Island. Breakfast was very good with lots of choices available for the pickiest of kids. Cons: $15/day parking + tips for valet, extremely SLOW elevators , pool is postage stamp size - not what it appears in pictures. […] Overall good value for the location and amenities. Read moreGenuine Hotels.com guest review
"Walking distance from Beale Street."
Great location and at walking distance from all downtown activities.Hotel was very clean and breakfast buffet was excellent. Would recommend for the price.Genuine Hotels.com guest review
"Nice downtown Memphis hotel"
Great stay. Not a fan of the $15 parking, but knew it was necessary for a downtown hotel. Convenience to everything was nice and hotel staff was courteous. Breakfast was a hit with my kids!Genuine Hotels.com guest review
Nice central location - sites walkable from hotel. Note:NO trolley at this time due to maintenance. Beware, hotel not on a Main Street - little tricky to find.Genuine Hotels.com guest review
"Nice downtown hotel"
Nice hotel in downtown Memphis, within walking distance to Beale St. Parking is off property and there is a charge.Genuine Hotels.com guest review
"Great Location in Memphis"
Clean, comfortable room and very friendly staff. Very convenient location for a lot of Memphis activities and restaurants.Genuine Hotels.com guest review
"summer vacation 4 Jul 2014"
It was a wonderful experience. The Web site pictures does not do this hotel justice. The rooms are large all the amenities were included. Even the parking was very inexpensive compared to other hotels I've stayed at in much less high class areas. The only thing that I would recommend is that they put something outside the control the mosquitoes around […] the pool area. Read moreGenuine Hotels.com guest review
Great location within walking distance of all downtown attractions. Clean, comfortable room, and great breakfast bar.Genuine Hotels.com guest review
"Convenient Downtown location"
Hotel was in convenient location within walking distance to Beale St & the waterfront. Room was spacious and comfortable - hotel needs a bit of updating in lobby, hallways, etc. Would have been nice if trolleys were operational as the buses were comfusing for us and we ended up walking a lot of places.Genuine Hotels.com guest review
"3 Day Stay"
Hotel was very nice and clean. Ask front desk about restaurants she could no help at all. Parking garage was a block away from hotel, walk from garage to hotel was a little scary at times.Genuine Hotels.com guest review
We enjoyed our stay. The staff was especially nice and accommodating.Genuine Hotels.com guest review
We enjoyed our stay at the Springhill Suites - great location and within walking distance to AutoZone Park and Mud Island.Genuine Hotels.com guest review
"Great hotel, wonderful breakfasts!"
We were very happy with our stay and our choice. The room was comfortable, there were 5 of us but had plenty of room. The free breakfast was a real breakfast, tasty and plenty of food. We will definitely stay here again.Genuine Hotels.com guest review
we had the most enjoyable stay. Location is great, price is right and everyone was so nice. Great location to Beale Street, awesome dining and outside seating right on main street. 15 minutes to Graceland.Genuine Hotels.com guest review
I very much enjoyed my stay in Memphis but. . . . . they advertised "Water" and that meant 1 bottle of water - yup only "1" 12 oz bottle of water! Really??? There were 3 people in our room and a 3 night stay and we got 1 bottle of water. I would think we should have gotten 1 bottle per person, per day.Genuine Hotels.com guest review
No complaints. Clean. Nice place. Breakfast is very good and plentiful. Great location on trolley route but in walking distance to Beale, Peabody ducks, Rendezvous, Gus's Chicken, Mud Island and more. Easy interstate access. Most comfortable beds of our trip. Had everything we could need or want. This was our 3rd time and we will stay again if we make […] it back to Memphis. Read moreGenuine Hotels.com guest review
"VERY loud A/C unit!"
The drain in the shower was clogged the 1st night. Reported it and it was fixed by the 2nd night. The a/c unit was very loud and right next to the bed. Made it difficult to get a good nights rest. Not sure if the duct tape holding it together had anything to do with the level of noise it was making. The door to the bathroom looked like it had not been […] wiped down/cleaned since the last 20 occupants. The elevators are SUPER slow. All of the staff was very nice, friendly and eager to assist. The location was also great. Read moreGenuine Hotels.com guest review
Very nice hotel, staff was very helpful and friendly. Next time I'm there I'll plan on staying at Springhill Suites by Marriott!Genuine Hotels.com guest review
This hotel was within walking distance of most everything and we liked that! Staff was helpful and friendly. All in all, it was very good and the breakfast was excellent!!Genuine Hotels.com guest review
"Small but nice"
The staff was very nice. The breakfast was good. The room was very small but clean and comfortable.Genuine Hotels.com guest review
"Quick stop on way to Smokey Mountains"
We loved our stay. The room was big and loved the balcony. The location was perfect. We also LOVED the breakfast! We had a slight plumbing issue while there and they were very quick to fix it and clean it up. The manager also came up to apologize and brought us a goody bag. Very impressive.Genuine Hotels.com guest review
We had a family of 5 and the suite with the pull out couch was quite comfortable for all of us. The breakfast in the morning was wonderful and the staff was very friendly. There was only one valet working when we checked out and instead of using that as an excuse he was literally running back and forth to get the vehicles. Great service all around.Genuine Hotels.com guest review
"Rainy night in Memphis."
Perfectly reasonable stay. The parking is odd. Either fork over $15 for valet or self park down street in their lot. Poor response from door man and desk clerk to my choice to self park. Not your usual southern hospitality. Otherwise fine experience. Special should out to the ladies doing the breakfast. Now that WAS true southern hospitality. Will stay […] again. Read moreGenuine Hotels.com guest review
The hotel was located just blocks away from Beale St, which is a plus. The hotel was also very nice and modern, as well as clean.Genuine Hotels.com guest review
Very GoodGenuine Hotels.com guest review
Spring hill Suites was and excellent stay. Highly recommended. Convenient to downtown Memphis. Staff was very friendly and always willing to assist you with any need.Genuine Hotels.com guest review
"Great place to stay"
The staff were very nice and helpful. The rooms were very clean. I had a great time in Memphis. Would definitely come here again.Genuine Hotels.com guest review
Had a great stay here. Very clean! Great spread for the continental breakfast. Wish there was free on sight parking, but still not a bad walk down Main Street to Beale.Genuine Hotels.com guest review
We enjoyed our stay. Liked being able to walk to so many interesting laces.Genuine Expedia guest review
Great location and nice rooms but the price is a little over the toGenuine Expedia guest review
"Good location .......neighboorhood lacking"
Overall greatGenuine Hotels.com guest review
nice hotel good locationGenuine Hotels.com guest review
"They gave away our room."
We had a king bed booked and confirmed, yet when I went to check-in it was not available. When I complained to the manager the next morning she put us in a King room right then and their. When I ask why a King room is open at 9:00 in the morning and not last night I was told "it just opened up". I will NEVER, NEVER stay at this hotel ever again.Genuine Expedia guest review
"Good location to see Memphis sights"
Great location and great breakfast with plenty of options. Hotel whirlpool seemed to have bits of gravel in it. Large room but not too clean. Our sink didn't turn off properly and we told them but nothing was fixed. Very friendly and helpful staff.Genuine Hotels.com guest review
"Convenient location. Needs to be cleaner."
Convenient location. Needs to be cleaner. The parking of the car is not convenient.Genuine Expedia guest review
"Great place to stay downtown."
Nice hotel, clean with friendly staff. Right on main st, walking distance to Beale. Wish parking was closer though.Genuine Hotels.com guest review
"Nice hotel close to Beale street"
We enjoyed the hotel, ease of parking room cleanliness & size.Genuine Expedia guest review
"Very Friendly Staff"
Staff very friendly and free breakfast nice bonus! Be aware of daily parking valet charges.Genuine Hotels.com guest review
Nice hotel. Very close walk to major sites to see and if you don't feel like walking, can catch the trolley. Trolley stop right outside hotel. Very convenient. Staff could have been friendlier but I would still definitely stay again.Genuine Expedia guest review
In total, very satisfied with room. Decent (free) breakfast; trolly stop right out the back door of hotel; safe and comfortable; more affordable than some other local options. If you don't want to spend $300 a night, this is a good bet. Only negatives: mattress was FIRM; front desk staff wasn't super helpful when asking about local info. All other staff […] were super helpful, though. Oh, one other thing: the tv menu system was terrible. You can't scroll channels. To stop watching one channel and switch channels, you have to navigate to the main menu, select TV, then select channel. There is no tv guide and you can't just change channels without re-navigating the whole entertainment menu system--annoying. I'm sure most don't go there to watch tv, just something of note. Read moreGenuine Hotels.com guest review
"Nice place and location"
Nice stay! Very good breakfast!Genuine Hotels.com guest review
Great Place to stay close to a lot of attractions can walk to the river and Beal street..Genuine Hotels.com guest review
"Great hotel close to Beale St"
We just had the one night in Memphis and found the hotel clean, easy to find, complimentary breakfast was great and safe area to stay. Definitely recommend.Genuine Expedia guest review
"Good location poor service"
Little help in checking in, parking, finding our room (very confusing connections between two buildings). Room and breakfast were Ok.Genuine Expedia guest review
Great location. Very convenient to major attractions. Room was comfortable and spacious. Breakfast was good with many selections. Only disappointment was they ran out of strawberries the first day and never had them or hard boiled eggs on our next 2 mornings. Overall very nice hotel.Genuine Hotels.com guest review
"Excellent accomodations for the middle of the city"
Hotel was easy to find and everyone was friendly and polite.Genuine Expedia guest review
very helpful staff, great buffet breakfast, great area close within walking to everythingGenuine Expedia guest review
"Easy access to must-see sights"
Overall it was good, except for the over whelming of the Clorox odor in our room. Not sure if it was in all the other rooms.Genuine Hotels.com guest review
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