"A Top Choice for Downtown Memphis"
Excellent location to all of the sites downtown. A staff that was courteous and helpful in everyway. The fee for parking was a negative,but,this place is way worth it. Note: The "free" breakfast was far superior to many hotel breakfasts that we have paid for. The staff working the room was just excellent.Genuine Hotels.com guest review
Good location for a quick walk to Beale Street. VERY friendly staff!Genuine Hotels.com guest review
"One night in Memphis"
Hotel was fine but the parking situation leaves alot to be desired. If you self park its $15 and you have to go two blocks away in a sketchy neigboorhood at a unattended parking garageGenuine Hotels.com guest review
"Long weekend in Memphis"
I enjoyed my time in Memphis. The hotel was close enough to walking distance to Peabody and Beale St. and other attractions.Genuine Hotels.com guest review
It was a nice hotel and the staff was friendly. Parking was a bit pricey. That should be included (minus the tip of course) in the price of the room. $15 for valet or $15 to self park. Same price either way it goes. Showerhead was amazing! Bed was very comfy! Balcony room overlooks the park downtown. Would recommend. The parking is the only reason it's […] getting 4 stars instead of 5. Read moreGenuine Hotels.com guest review
"Staff very nice"
Great place. Every staff member was friendly and helpful. Only complaint is we booked because of the hotel being on the trolley line. Would of been helpful to know that the trolley was not operating and had been down and no one knows when it will be back. Otherwise, it was fun to take the horse drawn carriages instead of trolley (never saw a taxi). […] Many restaurant options nearby. Read moreGenuine Hotels.com guest review
"Nice stay, great location"
In town for a show at the Orpheum. Great accommodations. Great location - easy walk everywhere. And good thing - trolley was not working. No parking other than valet - not enough folks working valet - took a while to get car; but very friendly and accommodating staff - just not enough of them.Genuine Hotels.com guest review
Staff were enthusiastic, polite, and over-the-top friendly!Genuine Hotels.com guest review
ALL WAS FINE EXCEPT THE BREAKFAST ROOM, WHICH HAD TWO TELEVISIONS TUNED LOUDLY TO DIFFERENT NET WORK NEWS PROGRAMS. THE CACOPHANY WAS UNBEARABLE.Genuine Hotels.com guest review
"Beautiful hotel, location, weekend!"
I really enjoyed the location of the hotel. We were close to Beale Street but a little walk away. It was a beautiful environment and added to a great weekend.Genuine Hotels.com guest review
I love this motel and the service is very very good to u. Their credit card machine Stop working the guy at the desk check me in anyway, and told me to relax and enjoy my stay and come pay in the morning when i wake up. And the location is wonderfulGenuine Hotels.com guest review
"Great Location, Poor Service"
I enjoyed the location since it's not far from Beale street so you won't have to deal with the noise component. However, be prepared to pay for parking, approximately $15-16 a day. The customer service is poor. The front desk associates lack knowledge of deposit/incidental fees. We were incorrectly charged $60 for incidental fees that the clerk could […] not explain and reimbursed which she claimed included the parking charge. In addition, we were charged $50 for a deposit since we paid in cash. Our friends had to pay $100 for their deposit since they paid with card, which of course you get back. It was all misconstrued, frustrating, and confusing. So call to verify deposit and incidental fee amounts directly before booking with this hotel or you will be in for a rude awakening. So be prepared to have that extra money. Breakfast was delicious and surrounding area was safe!!! Read moreGenuine Hotels.com guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, Thank you for your comments concerning your recent stay at SpringHill Suites, Downtown Memphis. I apologize that the parking charges and the deposits for incidental charges were confusing for you. I will definitely share your comments with the staff. because it isimportant that they realize the need to einsure the guests have a clear understanding when they arrive at our hotel. I appreciate you bringing this to my attention. Sincerely, Susan Covington General Manager
"A Memphis Gem"
This is my second visit to Memphis and my second stay at the SpringHill Suites. It's priced right and located even better for daily walks to downtown restaurants, the River or Walgreens. The staff is professional and offers a healthy dose the Southern Hospitality. Can't wait to come back.Genuine Hotels.com guest review
I liked the hotel. The room was nice. Very comfortable and clean. The parking however was what I didn't like. $15 to self park or $15 for the valet.Genuine Hotels.com guest review
"A.C. could have been better."
I would have rated this hotel a little higher but we like a cool room and the AC was so-so. Also, the room I reserved they didn't have available when we showed up so I accepted an alternate. The staff was friendly. Valet guys were friendly,too. A bit of a walk to Beale St. Especially if you've had a few too many on Beale St. Blue Plate Cafe close by […] for Breakfast I would recommend. Majestic Restaurant down the street for dinner Also recommended. Overall we had a great time in Memphis. Read moreGenuine Hotels.com guest review
Within walking/trolley/bus to Beale and less expensive. The rooms are very spacious and the staff is friendly. This is a great place for families to stay. The front room has a desk with tv and a couch. A shorter half wall hides the couch and lights from the bedroom. One of us stayed up late to watch TV while the other went to bed. Great place. Make […] sure your stop at the Peanut store just a block and a half away. Fresh roasted peanuts in your room!!! Read moreGenuine Hotels.com guest review
"Quick stopover in Memphis"
Great location and wonderful service. The bed was comfortable and the hotel supplied wonderful products for the bathroom.Genuine Expedia guest review
"Nice Hotel for One or Two Night Stay"
This is a nice hotel. The room was large and clean. The soundproofing seemed good and we did not hear our neighbors. Bedding was good and furniture comfortable.Genuine Expedia guest review
Great trip. Breakfast every morning at the hotel made the stay worthwhile.Genuine Expedia guest review
Nice walk down Main Street to Beale Street even at night. Easy walk to Mud Island which is a must see. The private balcony is a nice bonus. The breakfast buffet is fantastic.Genuine Hotels.com guest review
I felt like the hotel was nice and clean. Easy access to freeway. A nice stay for one night, on our way back from a race.Genuine Hotels.com guest review
"Good hotel to stay at"
Good hotel with very good breakfast, large rooms bur the parking is off site and $15 per day. Friendly service and good location for riverfront walk and downtown. About 6 blocks to Beale Str and the area is little deserted but safe.Genuine Hotels.com guest review
The hotel was fine, but the parking situation was not. When we arrived, there were so many cars waiting for the valet to take them to an offsite parking site, that we couldn't get in to check in for quite a while. One cannot park one's own car on the hotel property because there is no place to do so. When we went to check out, we had quite a long wait […] as the valets have to run to the parking lot which is about 2-3 blocks away, to retrieve cars. Read moreGenuine Hotels.com guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, Thank you for your recent feedback on SpringHill Suites, Downtown Memphis. I appreciate you taking the time to give us your comments and I will definitely pass them along to my associates. Sincerely, Susan Covington General Manager
I would definitely stay here again.Genuine Hotels.com guest review
"Excellent location in Memhis"
Excellent location in Memphis downtown. Close enough to walk to Beale Street, Rock and Soul Museum, and even the National Civil Rights Museum. Hotel room was adequate...and free breakfast was great.Genuine Expedia guest review
Rooms a bit small for a Springhill. Breakfast excellent as was location of this property. Wish parking deck were closer but it is a city locationGenuine Hotels.com guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, Thank you for your comments concerning your recent stay at SpringHill Suits, Downtown Memphis. I am sorry to hear that you weren't completely satisfied with your accommodations. We have several diffrent room types and some rooms are larger than others. Please give us another opportunity the next time you travel to Memphis. We may have a room that better suites your taste. Sincerely, Susan Covington General Manager
"Short Sweet Stay"
We only stayed one night but it was perfect! Beautiful hotel. I read that we should stay in the downtown area of Memphis since surrounding areas are not as good and it was lovely. Very friendly staff too.Genuine Hotels.com guest review
Room was old and dusty. Elevator didn't work and we had to lug our luggage up the back stairs. Had to pay ridiculous price for parking overnight but had no other options. The room advertised on the website was no where whAt I thought I was booking. Overall, a very disappointing and unsatisfactory experience.Genuine Expedia guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, Thank you for taking the time to share your comments on your recent stay at SpringHill Suites Downtown Memphis. I apologize that you were not completely satisfied with your stay and I appreciate you letting us know. I will definitely share your comments with my staff. Your feedback only helps us to improve our future guest expereince. Sincerely, SusanCovington General Manager
"The best out of a bad situation."
After not having a room at the hotel I made reservations with (being 10 hours from home without a room wasn't my idea of a vacation) and spending the night in a sub-par hotel. We splurged on Springhill Suites By Marriott Memphis Downtown. I say splurged because all of the hotels aren't cheap downtown because of the location but all in all it wasn't […] that bad. We stayed 3 nights at the Springhill Suites By Marriott Memphis Downtown and it was wonderful. We had a frig, microwave, coffee maker, nice living area and breakfast (heated items could have been hotter, only warm) but still good. The location was great, walking distance to Beale St. and other places downtown. It saved our vacation and would stay there again. Read moreGenuine Hotels.com guest review
The room needed good maintenance and was not what I booked.Genuine Expedia guest review
Hotel was nice...breakfast could have been better for price but overall staff made up for want it lacked....the valets were on time and very helpful....i would recommend and stay again if the time arise.Genuine Expedia guest review
The room and bathroom were small with no view. Stay somewhere else.Genuine Hotels.com guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, I appreciate your feedback on your recent stay at SpringHill Suites, Downtown Memphis. I apologize that you were not completely satisfied with your accommodations. We do have different room configurations and views, so I hope you will stay with us again sometime and have a better experience. Sincerely, Susan Covington General Manager
Hotel décor was very nice. We asked to change rooms when we found the first room was next to elevators - too noisy. The next room was better but the park view was partially blocked by hotel structures and there were cigarette butts outside the window (2nd floor). Five blocks from Beale Street. The trolley was on the back side of hotel (not running when […] we were there). Breakfast was OK, but breakfast staff not the most friendly. Beds were very comfy. Liked the room layout. Read moreGenuine Hotels.com guest review
The staff was very friendly and helpful. The breakfast was quite good and had good variety.Genuine Expedia guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, Thank you for your comments cncerning your recent stay at SpringHill Suites, Downtown Memphis. I appreciat you taking the time to share your experience with us and hope you will visit us again the next time you travel to Memphis.! Sincerely, Susan Covington General Manager
Location was great: room overlooked beautiful city square park and hotel was close to good restaurants and attractions like Peabody, Mudd Island. Breakfast was very good with lots of choices available for the pickiest of kids. Cons: $15/day parking + tips for valet, extremely SLOW elevators , pool is postage stamp size - not what it appears in pictures. […] Overall good value for the location and amenities. Read moreGenuine Hotels.com guest review
"Walking distance from Beale Street."
Great location and at walking distance from all downtown activities.Hotel was very clean and breakfast buffet was excellent. Would recommend for the price.Genuine Hotels.com guest review
"Nice downtown Memphis hotel"
Great stay. Not a fan of the $15 parking, but knew it was necessary for a downtown hotel. Convenience to everything was nice and hotel staff was courteous. Breakfast was a hit with my kids!Genuine Hotels.com guest review
"Nice hotel close to downtown activities."
The hotel staff were very friendly. They have one of the best free breakfasts. Only down side for us was that we requested that our group members rooms be next to each other and when we arrived we found out that that would not happen. Wish we were told that to begin with. One room was in the Old Kress building and looked fairly new. The other room was […] in the main hotel and needed upgrading. The hotel is across the street from two parks, one on each side of the building and the trolley is right outside the back door. The trolley was not working, but many restaurants and attractions were within walking distance. Read moreGenuine Expedia guest review
Nice central location - sites walkable from hotel. Note:NO trolley at this time due to maintenance. Beware, hotel not on a Main Street - little tricky to find.Genuine Hotels.com guest review
"Nice downtown hotel"
Nice hotel in downtown Memphis, within walking distance to Beale St. Parking is off property and there is a charge.Genuine Hotels.com guest review
"easy access to hot spots,"
when we arrived in Memphis,call hotel,young woman at desk gave directions for easy access to hotel,seemed happy to help, room was perfect,valet parked car, didnt need it for stay, easy walk distance to all locations, river, Beale street, park, great trip,will return, will stay same location.Genuine Expedia guest review
"Great Location in Memphis"
Clean, comfortable room and very friendly staff. Very convenient location for a lot of Memphis activities and restaurants.Genuine Hotels.com guest review
"summer vacation 4 Jul 2014"
It was a wonderful experience. The Web site pictures does not do this hotel justice. The rooms are large all the amenities were included. Even the parking was very inexpensive compared to other hotels I've stayed at in much less high class areas. The only thing that I would recommend is that they put something outside the control the mosquitoes around […] the pool area. Read moreGenuine Hotels.com guest review
Great location within walking distance of all downtown attractions. Clean, comfortable room, and great breakfast bar.Genuine Hotels.com guest review
"Nice downtown location. Easy walk to attractions."
Staff was very nice! Close to Beale & riverfront.Genuine Expedia guest review
"Convenient Downtown location"
Hotel was in convenient location within walking distance to Beale St & the waterfront. Room was spacious and comfortable - hotel needs a bit of updating in lobby, hallways, etc. Would have been nice if trolleys were operational as the buses were comfusing for us and we ended up walking a lot of places.Genuine Hotels.com guest review
"3 Day Stay"
Hotel was very nice and clean. Ask front desk about restaurants she could no help at all. Parking garage was a block away from hotel, walk from garage to hotel was a little scary at times.Genuine Hotels.com guest review
We enjoyed our stay. The staff was especially nice and accommodating.Genuine Hotels.com guest review
"Close to Beale street..."
Nice place...I was under the impression that parking was included. It was however, 15 plus 6.50 overnight fee.Genuine Expedia guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, Thank you for your recent comments concerning your stay at SpringHill Suites, Downtown Memphis. I am so glad to hear that you enjoyed your stay and I will definitelyshare your feedback with my staff. We really apprecate your patrnage and hope you will visit again soon! Sincerely, Susan CovingtonGeneral Manager
We enjoyed our stay at the Springhill Suites - great location and within walking distance to AutoZone Park and Mud Island.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )