Nice walk down Main Street to Beale Street even at night. Easy walk to Mud Island which is a must see. The private balcony is a nice bonus. The breakfast buffet is fantastic.Genuine Hotels.com guest review
I felt like the hotel was nice and clean. Easy access to freeway. A nice stay for one night, on our way back from a race.Genuine Hotels.com guest review
"Good hotel to stay at"
Good hotel with very good breakfast, large rooms bur the parking is off site and $15 per day. Friendly service and good location for riverfront walk and downtown. About 6 blocks to Beale Str and the area is little deserted but safe.Genuine Hotels.com guest review
The hotel was fine, but the parking situation was not. When we arrived, there were so many cars waiting for the valet to take them to an offsite parking site, that we couldn't get in to check in for quite a while. One cannot park one's own car on the hotel property because there is no place to do so. When we went to check out, we had quite a long wait […] as the valets have to run to the parking lot which is about 2-3 blocks away, to retrieve cars. Read moreGenuine Hotels.com guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, Thank you for your recent feedback on SpringHill Suites, Downtown Memphis. I appreciate you taking the time to give us your comments and I will definitely pass them along to my associates. Sincerely, Susan Covington General Manager
I would definitely stay here again.Genuine Hotels.com guest review
Rooms a bit small for a Springhill. Breakfast excellent as was location of this property. Wish parking deck were closer but it is a city locationGenuine Hotels.com guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, Thank you for your comments concerning your recent stay at SpringHill Suits, Downtown Memphis. I am sorry to hear that you weren't completely satisfied with your accommodations. We have several diffrent room types and some rooms are larger than others. Please give us another opportunity the next time you travel to Memphis. We may have a room that better suites your taste. Sincerely, Susan Covington General Manager
"Short Sweet Stay"
We only stayed one night but it was perfect! Beautiful hotel. I read that we should stay in the downtown area of Memphis since surrounding areas are not as good and it was lovely. Very friendly staff too.Genuine Hotels.com guest review
"The best out of a bad situation."
After not having a room at the hotel I made reservations with (being 10 hours from home without a room wasn't my idea of a vacation) and spending the night in a sub-par hotel. We splurged on Springhill Suites By Marriott Memphis Downtown. I say splurged because all of the hotels aren't cheap downtown because of the location but all in all it wasn't […] that bad. We stayed 3 nights at the Springhill Suites By Marriott Memphis Downtown and it was wonderful. We had a frig, microwave, coffee maker, nice living area and breakfast (heated items could have been hotter, only warm) but still good. The location was great, walking distance to Beale St. and other places downtown. It saved our vacation and would stay there again. Read moreGenuine Hotels.com guest review
The room and bathroom were small with no view. Stay somewhere else.Genuine Hotels.com guest review
Response by Springhill Suites By Marriott Memphis Downtown Dear Guest, I appreciate your feedback on your recent stay at SpringHill Suites, Downtown Memphis. I apologize that you were not completely satisfied with your accommodations. We do have different room configurations and views, so I hope you will stay with us again sometime and have a better experience. Sincerely, Susan Covington General Manager
Hotel décor was very nice. We asked to change rooms when we found the first room was next to elevators - too noisy. The next room was better but the park view was partially blocked by hotel structures and there were cigarette butts outside the window (2nd floor). Five blocks from Beale Street. The trolley was on the back side of hotel (not running when […] we were there). Breakfast was OK, but breakfast staff not the most friendly. Beds were very comfy. Liked the room layout. Read moreGenuine Hotels.com guest review
Location was great: room overlooked beautiful city square park and hotel was close to good restaurants and attractions like Peabody, Mudd Island. Breakfast was very good with lots of choices available for the pickiest of kids. Cons: $15/day parking + tips for valet, extremely SLOW elevators , pool is postage stamp size - not what it appears in pictures. […] Overall good value for the location and amenities. Read moreGenuine Hotels.com guest review
"Walking distance from Beale Street."
Great location and at walking distance from all downtown activities.Hotel was very clean and breakfast buffet was excellent. Would recommend for the price.Genuine Hotels.com guest review
"Nice downtown Memphis hotel"
Great stay. Not a fan of the $15 parking, but knew it was necessary for a downtown hotel. Convenience to everything was nice and hotel staff was courteous. Breakfast was a hit with my kids!Genuine Hotels.com guest review
Nice central location - sites walkable from hotel. Note:NO trolley at this time due to maintenance. Beware, hotel not on a Main Street - little tricky to find.Genuine Hotels.com guest review
"Nice downtown hotel"
Nice hotel in downtown Memphis, within walking distance to Beale St. Parking is off property and there is a charge.Genuine Hotels.com guest review
"Great Location in Memphis"
Clean, comfortable room and very friendly staff. Very convenient location for a lot of Memphis activities and restaurants.Genuine Hotels.com guest review
"summer vacation 4 Jul 2014"
It was a wonderful experience. The Web site pictures does not do this hotel justice. The rooms are large all the amenities were included. Even the parking was very inexpensive compared to other hotels I've stayed at in much less high class areas. The only thing that I would recommend is that they put something outside the control the mosquitoes around […] the pool area. Read moreGenuine Hotels.com guest review
Great location within walking distance of all downtown attractions. Clean, comfortable room, and great breakfast bar.Genuine Hotels.com guest review
"Convenient Downtown location"
Hotel was in convenient location within walking distance to Beale St & the waterfront. Room was spacious and comfortable - hotel needs a bit of updating in lobby, hallways, etc. Would have been nice if trolleys were operational as the buses were comfusing for us and we ended up walking a lot of places.Genuine Hotels.com guest review
"3 Day Stay"
Hotel was very nice and clean. Ask front desk about restaurants she could no help at all. Parking garage was a block away from hotel, walk from garage to hotel was a little scary at times.Genuine Hotels.com guest review
We enjoyed our stay. The staff was especially nice and accommodating.Genuine Hotels.com guest review
We enjoyed our stay at the Springhill Suites - great location and within walking distance to AutoZone Park and Mud Island.Genuine Hotels.com guest review
"Great hotel, wonderful breakfasts!"
We were very happy with our stay and our choice. The room was comfortable, there were 5 of us but had plenty of room. The free breakfast was a real breakfast, tasty and plenty of food. We will definitely stay here again.Genuine Hotels.com guest review
we had the most enjoyable stay. Location is great, price is right and everyone was so nice. Great location to Beale Street, awesome dining and outside seating right on main street. 15 minutes to Graceland.Genuine Hotels.com guest review
I very much enjoyed my stay in Memphis but. . . . . they advertised "Water" and that meant 1 bottle of water - yup only "1" 12 oz bottle of water! Really??? There were 3 people in our room and a 3 night stay and we got 1 bottle of water. I would think we should have gotten 1 bottle per person, per day.Genuine Hotels.com guest review
No complaints. Clean. Nice place. Breakfast is very good and plentiful. Great location on trolley route but in walking distance to Beale, Peabody ducks, Rendezvous, Gus's Chicken, Mud Island and more. Easy interstate access. Most comfortable beds of our trip. Had everything we could need or want. This was our 3rd time and we will stay again if we make […] it back to Memphis. Read moreGenuine Hotels.com guest review
"VERY loud A/C unit!"
The drain in the shower was clogged the 1st night. Reported it and it was fixed by the 2nd night. The a/c unit was very loud and right next to the bed. Made it difficult to get a good nights rest. Not sure if the duct tape holding it together had anything to do with the level of noise it was making. The door to the bathroom looked like it had not been […] wiped down/cleaned since the last 20 occupants. The elevators are SUPER slow. All of the staff was very nice, friendly and eager to assist. The location was also great. Read moreGenuine Hotels.com guest review
Very nice hotel, staff was very helpful and friendly. Next time I'm there I'll plan on staying at Springhill Suites by Marriott!Genuine Hotels.com guest review
This hotel was within walking distance of most everything and we liked that! Staff was helpful and friendly. All in all, it was very good and the breakfast was excellent!!Genuine Hotels.com guest review
"Small but nice"
The staff was very nice. The breakfast was good. The room was very small but clean and comfortable.Genuine Hotels.com guest review
"Quick stop on way to Smokey Mountains"
We loved our stay. The room was big and loved the balcony. The location was perfect. We also LOVED the breakfast! We had a slight plumbing issue while there and they were very quick to fix it and clean it up. The manager also came up to apologize and brought us a goody bag. Very impressive.Genuine Hotels.com guest review
We had a family of 5 and the suite with the pull out couch was quite comfortable for all of us. The breakfast in the morning was wonderful and the staff was very friendly. There was only one valet working when we checked out and instead of using that as an excuse he was literally running back and forth to get the vehicles. Great service all around.Genuine Hotels.com guest review
"Rainy night in Memphis."
Perfectly reasonable stay. The parking is odd. Either fork over $15 for valet or self park down street in their lot. Poor response from door man and desk clerk to my choice to self park. Not your usual southern hospitality. Otherwise fine experience. Special should out to the ladies doing the breakfast. Now that WAS true southern hospitality. Will stay […] again. Read moreGenuine Hotels.com guest review
"Excellent Down Town location"
We stayed 3 nights. Check in and out was a very easy process. The staff was very friendly and helpful. The breakfast was very appealing, and the staff kept things picked up and clean for those people who couldnt throw their own dirty plates and cups away,Genuine Expedia guest review
The hotel was located just blocks away from Beale St, which is a plus. The hotel was also very nice and modern, as well as clean.Genuine Hotels.com guest review
"Nice and convenient."
My stay was nice and the staff was very nice too.Genuine Expedia guest review
Nice hotel large space good location 10min walk to Beale stGenuine Expedia guest review
Best hotel stay ever. The hotel was very nice. The rooms were great, everything was clean and kept. The staff was very friendly and helpful. The location was perfect! Within 3-4 blocks to everything, the riverboat, mud island, the baseball park, and Beale st. I liked that it was in front of the shaded courtyard of main st. We was traveling on motorcycles […] and they provided a parking area in the courtyard for our bikes. It was a great experience. I would love to go back when I could stay longer. It was beautiful. The hot breakfast was also great. My husband has to have his hot breakfast and they had everything. We were very pleased! Read moreGenuine Expedia guest review
"Walking distance to downtown"
Very nice hotel with clean rooms and friendly staff. Well maintained inside and out. It was a pleasant surprise at how convenient it was to everything downtown, we either walked or rode trolley to restaurants and meetings and ballgames. Never had to drive car...and the price was amazingly low. Will definitely stay againGenuine Expedia guest review
Very GoodGenuine Hotels.com guest review
Spring hill Suites was and excellent stay. Highly recommended. Convenient to downtown Memphis. Staff was very friendly and always willing to assist you with any need.Genuine Hotels.com guest review
"The hotel is conveniently located!"
We enjoyed our stay here in Memphis. The hotel was very convenient to Beale Street and Main Street. I enjoyed walking in the park in front of hotel. The room was very clean and the gentleman at desk very helpful .Genuine Expedia guest review
"Great place to stay"
The staff were very nice and helpful. The rooms were very clean. I had a great time in Memphis. Would definitely come here again.Genuine Hotels.com guest review
Stayed one night but found the hotel to be wonderful. The front desk staff was exceptional. Truly enjoyed my stay there.Genuine Expedia guest review
"Nice hotel, good location"
Stayed here with three friends for a girls trip. The room was large and accommodated four people very easily. The location was great and within walking distance to Beale street and the trolley was literally right outside the hotel. Overall great experience!Genuine Expedia guest review
"One of the best Hotels."
I really enjoyed the hotel. The hotel lived up to all of my expectations. Sometimes when you see a virtual tour and not in person, it can be deceiving. However, the hotel was excellent. Also, I would like to applaud you all for the continental breakfast. The breakfast was outstanding, and the staff in that area was excellent and very pleasing. You felt […] welcome. Also, there was one person at the front desk who was outstanding, excellent, and all of the above. I think her name was "Jessie". Her attitude and disposition was one of the best I have seen in a very long time. She made you feel welcome and wanting you to tell everyone you knew, when you go to Memphis stay at Springhill Marriott downtown, the atmosphere is the best. I know people usually tell you about the bad time and point out the bad staff, which I will not do. I'm focusing on the positive and pleasant staff. Please acknowledge Jessie, and let her know that the Williford clan was very pleased with her. I do know that she doesn't work on the weekends, so we didn't get a chance to thank her when we were checking out. Again, the front desk staff was good, but Ms Jessie was outstanding. Even the young men outside (Bellmen) were very respectable and had the best attitudes. We will be residing at your hotel again in the future. Read moreGenuine Expedia guest review
"convenient to sights, riverwalk and trolley"
Enjoyed the convenience of being on the trolley line. Even though we went to Memphis to visit Graceland, we were very interested in visiting other sights as well. the hotel was convenient to most of the city sites and the riverwalk. Unfortunately, the river boats were not yet running. But, we visited many sites and the hotel staff was helpful in making […] reservations for our visit to Graceland. Breakfast was a lovely feature and the staff at that area was helpful as well. Read moreGenuine Expedia guest review
Had a great stay here. Very clean! Great spread for the continental breakfast. Wish there was free on sight parking, but still not a bad walk down Main Street to Beale.Genuine Hotels.com guest review
We enjoyed our stay. Liked being able to walk to so many interesting laces.Genuine Expedia guest review
Great location and nice rooms but the price is a little over the toGenuine Expedia guest review
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