Very nice. No complaints.Genuine Hotels.com guest review
"Right off the Main Stage"
Stayed here for the San Jose Jazz Festival, short walk to all stages. The staff especially Tim was very helpful and courteous.Genuine Expedia guest review
Excellent hotel and friendly staff. Atmosphere was comfortable inside and out. We will definitely return!Genuine Hotels.com guest review
"OK for a business trip"
The facilities are in good condition and the restaurant downstairs is great but too expensive.The Asian food is fantastic, but you pay $12 for a glass of house merlot, too much. My room had a view to an empty patio and was very depressing. The neighborhood was not the best, an old, not so good part of San Jose. The continental breakfast is the best […] value, price and quality, definitely worth it. Service was good and people very nice. Bottled water was free, which is not usual. Read moreGenuine Hotels.com guest review
"Always a pleasure"
This is by far my favorite hotel. I've stayed several times. Their overall customer service is remarkable. It's an amazing hotel and my boyfriend and I look forward to each and every stay with them. Comfy beds, nice people, great location, it's the place to be.Genuine Hotels.com guest review
FP by Sheraton was a great stay! Room lovely, comfy. Loved it. Only downside was the views...but we weren'd here for the view! Will definitely recommend this hotel. Very pleasant surprise!Genuine Hotels.com guest review
One of my better staying experiences Tim was an awesome guest clerk which made the stay more worth the while. Not to mention the great food that they have at their own restaurant. Would definitely stay again.Genuine Hotels.com guest review
"In the middle of the fun."
Everithing was greatGenuine Hotels.com guest review
"Great overall, but watch out for the extras."
Overall I enjoyed my stay. Hotel was nice and the staff were very accommodating. The only complaint I have is the prices for extra things that aren't included with your stay. For instance the parking situation; they charge $23 bucks a night to park in their lot. (FYI 1 block north on Second Street theres a public parking structure that only charges […] $15 a night.) They also charge for using their "business center". I was happy staying here and would do so again. I would just avoid the extras. Read moreGenuine Hotels.com guest review
Small, small room but very clean and comfy.Genuine Hotels.com guest review
"Amazing hotel downtown San Jose"
The hotel was in a perfect location to see all of downtown San Jose. The staff was extremely helpful in telling us where to go for food and drinks. I can also say I had the best sleep ever when it comes to hotels. The only complaint I would have is the $23 hotel parking fee other then that I had a fantastic time staying here.Genuine Expedia guest review
Very nice hotel, centrally located near restaurants and convention center.Genuine Expedia guest review
best hotel experience. except no pool /: but the staff was very friendly and the room was so nice! the hotel is close to everything , I went on late walks around downtown sj and was not far from the hotel at all. it was funGenuine Expedia guest review
"Nice and Quiet"
This is our go to Hotel when we stay in San Jose. It's conveniently located to the downtown area. The Four Points by Sheraton San Jose is a nice, quiet hotel. The rooms are cozy and the staff is very friendly.Genuine Hotels.com guest review
"Great hotel with a nice history."
Great location convenient to most attractions. Rooms a bit small but normal for in the city. Staff was great. Room was very quiet. Great and comfortable bed. Could use one comfortable chair.. Parking was adjacent - very good. Close to light rail, restaurants, etc. We would stay there again when in San Jose. Price was fair.Genuine Expedia guest review
"Nice hotel in Historic District"
Very friendly staff. Large room. Historic District, close to restaurants, movies and theater.Genuine Expedia guest review
"Just what I hoped for and beyond"
Best so farGenuine Hotels.com guest review
"Amazing what you can fit on a postage stamp"
I'm fascinated by architecture, so found the building really interesting. Very nicely renovated.Genuine Expedia guest review
Wonderful staff. The room is clean and comfortable bed. Proximity to restaurants. Walking distance to SAP is 15-20 minutes walk. You walk with the crowd and restaurant along the way.Genuine Expedia guest review
We were awake by house keeping before 9am and the fire alarm went off twice after 9amGenuine Expedia guest review
"Good hotel great location very close to convention"
it was a great room, overall stay was great, staff is great nice and friendlyGenuine Expedia guest review
Im a regular at this hotel and I love everything about it. Like a good Japanese car, nothing really spectacular but everything works so very well that is actually impressive.Genuine Hotels.com guest review
Nice hotel. Great location.Genuine Hotels.com guest review
"Quaint Hotel Near Downtown Nightlife"
Hotel had very friendly staff, small, yet cozy rooms and was located just a few blocks from many of San Jose's premier bars and lounges. Highly recommended.Genuine Hotels.com guest review
"Poor Quality TV"
Most of my time was not spent at the hotel room. At the end of the day I like to watch a little TV before bed. The problem is that the channels change so slowly, it's hard to find something you want to watch. There is no menu so you have to go through each channel, and to change one channel takes about 3 seconds per channel. Other then that the hotel […] room was clean, I got some rest without being destrubed by anything, and the parking charge is $23, but even though we checked out at around 8AM, I was able to keep me car parked in there lot up until 4PM, this was great news as I only needed the parking spot until noon. Read moreGenuine Hotels.com guest review
"Quiet Location for Fanime"
5 minute walk from the Convention Center; Close to a variety of restaurantsGenuine Hotels.com guest review
Stayed here durring FanimeCon and it's a great location and hotel. The only drawback is that you still pay for parking which is understandable since it's in the main downtown area where real-estate is at a premium. It was a easy check in and a trouble free check out. Kudos to the parking attendant for being so helpful.Genuine Hotels.com guest review
Would stay there again for sure. In the heart of downtown, very friendly staff. Great deal.Genuine Hotels.com guest review
An overall comfortable stay, though housekeeping left the door open by accident. Thankfully, we were there in a few minutes as we had a convention nearby, but really...Genuine Expedia guest review
"Fun night in San Jose"
Great hotel and great location. Wonderful bar and restaurant. Very fun location with lots of restaurants and bars.Genuine Hotels.com guest review
Indifferent front desk service. Important for driving guests to know that the hotel is on a one way street and the parking lot is BEFORE the hotel entrance so park first and then check in. Room was dark, tiny work out room, overall wouldn't stay there againGenuine Hotels.com guest review
Stayed for a fun weekend with some friends. The hotel is very nice, clean and has a great location in downtown. You have your choice of bars, restaurants and other downtown attractions within walking distance. I would stay here again.Genuine Hotels.com guest review
The bed made us back pain. Bad smell, too. Charged $23 for parking is too much especially we stayed in the hotel. Won't go there again.Genuine Expedia guest review
Awesome hotel! Great accommodations!Genuine Hotels.com guest review
The hotel was nice, but it was the smallest hotel room I ever stayed in. I was also not aware there was no pool or spa.....Genuine Hotels.com guest review
"Beautiful hotel near downtown San Jose restaurants"
The rooms were large and comfortably appointed. We will definitely stay in this hotel when we visit San Jose again.Genuine Expedia guest review
The room was clean and spacious. Location was good, close to SJSU. Hotel Restaurant was delicious! The brochure the hotel clerk handed us was outdated because restaurants on the list were closed down for some time. Otherwise a great stay and will book there againGenuine Hotels.com guest review
"Very retro and elegant"
We come to San Jose every year for a Volkswagen show and it was nice to finally find a hotel that was really nice but retro plus close to the center of action. Great location and walking distance to lots of pubs, bars, and eateries. San Jose has a lot of new places popping up.Genuine Expedia guest review
"Excellent hotel in the heart of San Jose"
Great time in downtown San Jose. With light rail and bike share program no need to rent a car! This is a city that is doing things right! The hotel is lovely and the restaurant has good food, but some of the entrees are overpriced. Fantastic location!Genuine Hotels.com guest review
"Go for Happy Hour Stay someplace Else"
The Restaurant in the Hotel was the biggest highlight, the happy hour specials are awesome, Bartenders make up for the less than friendly hotel staff. The room was way too small!!Genuine Hotels.com guest review
The 4-Point Sheraton was a great choice for an overnight stay. You more than get what you pay for beginning with the warm greeting from all to the comfortable bedding.Genuine Hotels.com guest review
Amazing!Genuine Hotels.com guest review
Barely 3 points. Ok rooms great location. My only concern is the bug I found in my room. I killed it and brought it to the hotel desk manager on duty at 3pm when I checked in. She told me it was a beetle from the trees outside. Im not a bug expert but the bottom line was it was crawling on my bed. She offered to switch rooms but I just had housekeeping […] change all the sheets. Read moreGenuine Hotels.com guest review
Thank you had a great overnight for my friend's wedding held in the adjoining restaurant Mosaic.Genuine Hotels.com guest review
"perfect spot for not a lot."
th minute you walk in the hotel there is kind of an old lady medicated cream smell. check in was simple. the room was small ish. but, i knew that walking in. the bed was fluffy with a little firmness. the view was from another hotel and a patio that you couldn't walk on. location was perfect because everything was sooooooo close. do not order a movie […] or really watch television when you are there.the remote, cable, and purchasing package are all out dated. my main thing was the room. there were ripped streaks on the wall like someone took a knife to it. and The molding was missing on pieces of the wall. also the dispensers for the soap and stuff were all empty. the quiet lounge up front was a perfect pre meeting place. i had a great time. just not a great room. i have stayed here before though and had a way better experience. i think part of it was stress the staff was getting from cinequest. Read moreGenuine Hotels.com guest review
Do I have to be charged $25 to park when I am paying $200 a night? Pretty poor value. Hate when they don't make it clear that parking is extra. No b'fast either. Plenty of better options if you must stay in downtown. Won't be going back.Genuine Hotels.com guest review
"More Convenience than Comfort"
I asked for a quiet room and got put across the hall from the ice maker. I had low level noise 24/7. Employees were all polite and helpful. Location was excellent for the event I was attending.Genuine Hotels.com guest review
"Nice hotel close to conv. Center"
Has only a few rooms with 2 beds but do offer roll aways. Close to convention center where we were going. Nice n friendly staff. Had stayed here a few times the past 2 yrs.Genuine Expedia guest review
Hubbie and I went to an event at the convention center and stayed here on a Saturday night. The hotel is a charming historical hotel, close to everything.. Great outdoor parking secured by hotel attendant. Our room was a basic king deluxe and because the hotel is a historical building room was small but VERY comfortable!! Bed and pillows were superb. […] Great bathroom with excellent lighting. Read moreGenuine Expedia guest review
"Conveniently located next to everything!"
This is the 2nd time my girlfriend and I have stayed at this hotel. This time around was just as wonderful as the 1st time. Felt very safe walking outside the hotels surrounding areas at midnight walking back from the SAP Center.Genuine Expedia guest review
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