I stayed here during the summer and to ride the bike park. The hotel has secure storage for your bike and I felt very comfortable leaving it in their valet access storage. Hotel staff was very courteous. Rooms were small, but comfortable. Valet and self parking are the same price, which seems a little ridiculous. Terrific location in the village.Genuine Hotels.com guest review
"Pan Pacific Whistler Mountainside - Fantastic"
Our stay at the Pan Pacific Mountainside was truly wonderful. I tend to be on the picky side when it comes to cleanliness and this hotel is maintained to perfection. We were there to celebrate our 33rd wedding anniversary. Staff made sure we had everything we needed. I mentioned I wanted to be on a higher floor and the young lady at the desk made sure […] that happened. We stayed in a Junior suite and I was concerned when I realized we would have a Murphy bed (double pull down) but it worked out beautifully. The room is small but it is just perfect for two people. If you have more than two, definitely consider the one bedroom instead. The kitchen was just the right size and even had a dishwasher and oven. We just used it for breakfast and a few lunches. However, you do have the ability to cook a complete meal if you choose. Bath was always clean with new towels added daily. There is a balcony but it is small - just room for one chair. We loved to open the door and smell the cool mountain air in the morning. All in all, a cute and cozy little room. Thank you to the Pan Pacific for a wonderful stay. We will be back!!!! Read moreGenuine Hotels.com guest review
TV placement is terrible. Can't lay in bed and watch TV, but other than that it was great!!Genuine Expedia guest review
"will consider this place if we go back"
Might stay at the other Pan Pacific farther from the bar that stays up until after two in the morning noise was fine during the week but Friday night was loud LOVED the location Loved the pool area Loved the ViewsGenuine Expedia guest review
My husband and I really enjoyed our stay at this hotel. We didn't want to leave. All the staff were so helpful answering our many questions. We needed to do laundry during our stay and the hotel has washers and dryers for guests. Our suite was spacious and very comfortable. I loved having the gas fireplace on in the mornings and enjoying my coffee. […] I would highly recommend this hotel to friends and family. Read moreGenuine Expedia guest review
"Out the back door to the top of the world"
The back of the hotel is literally steps away from the Whistler Mountain chair lifts. What a view from the Peak2Peak gondola to the hotel and Village below! We felt like we were on top of the world!Genuine Expedia guest review
"Very modern and clean"
The amenities were very modern and clean. My three year old loved the pool. The staff was friendly and accommodatingGenuine Hotels.com guest review
"Great hotel and great employees"
The queen rooms have murphy beds of which I was leary. The bed was quite comfortable and the room was very well laid out. The employees were very friendly and helpful. There was a noise issue outside on our last night and the staff was very accomodating to make it right. The hotel was on the edge of the village so I think it was more quiet than others […] might have been. Room keys are needed to access floors with rooms which gives more security. All in all, it was a great experience. Read moreGenuine Expedia guest review
"High quality hotel"
Overall our experience with this hotel was very satisfactory.. We have a problem with Whistler Mountain hotels generally, in that the parking fees are quite high for non-ski season stays. It appears that the mountain facilitates these high charges by not allowing overnight parking in most public parking facilities, so you have to pay to park at the […] hotels. Other than that, we have no complaints about this hotel and found the condition or our room and common areas to be very high quality. Read moreGenuine Hotels.com guest review
The room was very comfortable and location was great. Front desk staff were all friendly and helpful.Genuine Expedia guest review
"perfect location for the slopes"
The hotel is soooo close to the lifts.. it is a perfect place to stay. No need to carry and lugg around yuor snow gear for endless miles.. the hotel is just there when you get off the lift. The spa was a good way to finish off a long hard day on the slopes. easy check in and check out. reception was quite helpful. The only thing that we found a bit […] wierd was the bed was a fold out one. We walked around for a few minutes to find our bed room! but i guess it was our fault and not read the details correctly. Overall.. was a good hotel stay.. and would recommend to everyone Read moreGenuine Hotels.com guest review
Excellent hotel with a great location. Staff were very friendly and very attentive to all requests for advice or information. My son is a wheelchair user and all facilities were accessable without the need for any special equipment. Good food is available in the bar area which had a great atmosphere.Genuine Hotels.com guest review
"Very nice and clean hotel"
The view was very nice and room very cleanGenuine Expedia guest review
Response by Pan Pacific Whistler Mountainside Dear guest, Thank you for your shared comment on this site. We are very pleased that you found your hotel suite to be to your satisfaction. Hopefully we will be able to welcome you back someday to enjoy our property and all that Whistler has to offer once more. Best regards, Ashley McMillan Guest Experience Manager Pan Pacific Whistler
Good location. Near to ski lifts and restaurants.Genuine Hotels.com guest review
Perfect location, especially if you ski. Good surroundings. Would recommend to anyone. Issue with elevator when I was in it, luckily it opened. Hotel was clean.Genuine Hotels.com guest review
Response by Pan Pacific Whistler Mountainside Dear guest, Thank you kindly for taking the time to share your experiences from your recent stay. We're so pleased to read that you found our location and surroundings to your liking. They're definitely hard to beat, especially in winter when wanting to simply step outside the door to the slopes. Please accept our apologies for any inconvenience or concerns caused by one of our elevators during your stay. Needless to say that engineering has subsequently thoroughly serviced and reviewed this issue. Hopefully we can welcome you back sometime soon. Best regards, Ashley McMillan Guest Experience Manager Pan Pacific Whistler
Amazing location, great service & staff. we loved itGenuine Hotels.com guest review
Awesome experience being our first time, we had an upgrade and the hotel was absolutely beautiful. Definitely will stay here again!!Genuine Hotels.com guest review
Response by Pan Pacific Whistler Mountainside Dear Ms McKnight Thank you for sharing your experience from your recent stay. We are thrilled to read that you had a great time here on your first visit with us in Whistler and you enjoyed the property and it's amenities. We might just hold you to that promise! We shall look forward to welcoming you back one day. Best regards, Ashley McMillan Guest Experience Manager Pan Pacific Whistler
"Disappointing for the money"
I would expect more from the Pan Pacific. Things such as necklaces iron that did not work, or the shower faucet falling off every time it was turned to the coffee machine not working is not what I would expect from the service associated with Pan Pacific. I have stayed in several Whistler hotels and feel thst for the comfort size and non working appliances […] as mentioned, I could have saved money and stayed at a lower star rated hotel fit for cheaper with he see level as I experienced during this stay Read moreGenuine Expedia guest review
Response by Pan Pacific Whistler Mountainside Dear valued guest Thank you for taking the time to provide this invaluable feedback. This is genuinely appreciated and it is from everyone's experiences and subsequent feedback such as yours, that we strive to continually learn and improve. It is clear that we did not appear to meet the usual high standards that we set for ourselves during your visit and I can only apologize on behalf of our team and hope that this did not impact on your overall enjoyment of your time away here in Whistler. I would certainly welcome the opportunity to discuss this further if you would like to contact me. Kind regards, Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler
"A perfect Thanksgiving away."
My husband and I decided to take a nice weekend away. We had stayed at the Pan Pacific Mountainside about 8 years ago and loved it. We were not disappointed with this stay. I loved the fact that there was a fireplace in the room, a balcony, a mini kitchen and decent tub in our suite. The Pan Pacific Mountainside was a great location to go on "the village […] stroll". As well the hotel pub is quite nice. Good beer selection and great food. Read moreGenuine Expedia guest review
Response by Pan Pacific Whistler Mountainside Dear guest Thank you for kindly sharing your recent experience. We are thrilled to read that you chose to come back and stay with us once again and it sounds as if you had a great weekend away. We're only too happy to read that our property amenities and onsite restaurant and bar were to your liking. You definitely took in some stunning scenery at both of those excursions and difficult not to appreciate the bountiful views. Hopefully we can welcome you back a bit sooner next time. Best regards, Ashley McMillan Guest Experience Manager Pan Pacific Whistler
The hotel is right off the ski hill; great for early or late starts. The amenities were perfect for us. Our two chief complaints were that the hotel only had one elevator working at the time and parking wasn't free. Apart from that, all was well. It was also quiet season, so that may our stay that much better.Genuine Expedia guest review
Response by Pan Pacific Whistler Mountainside Good day Mr & Mrs Jones Thank you kindly for sharing your comments of your recent time here. I am only too happy to read that your found our location and property amenities perfect for you. Please accept my apologies for any inconvenience that may have been caused by one of our elevators being temporarily our of service. Never a great time for this to happen, but unfortunately the service was necessary maintenance and although we naturally tried to manage any disruption to our guests experience, we recognize that this may have not have been ideal during your stay. Thak you for your understanding in this instance. Regrettably, as for the parking costs - these are necessary as we do not own the parking lots but merely have secure access to these convenient underground onsite parkades. Naturally we do not wish for anyone to feel obliged to park with us, but naturally there is secure parking available for every guest should they wish this. I hope that any disruption during your stay was minimal and did not detract in anyway from your time here in Whistler. We shall look forward to welcoming you back in the near future. Best regards, Ashley McMillan Guest Experience Manager Pan Pacific Whistler
"Nice place, right by the slopes"
i don't want to write 50 characters about this hotel. It was a good hotel, ok? What else do you want to know?Genuine Expedia guest review
"Amazing views, staff, amenities, location"
We had a fantastic 3 night stay in the Pan Pacific Mountainside. The staff was so nice and genuine. They truly cared about us and tried to make our stay as comfortable as possible. I highly recommend the hotel. Heated pool, hot tub, gym and steam room were all fantastic. The hotel is located at one of the ends of the Whistler Village Stroll with shops […] and restaurants all around us. Read moreGenuine Expedia guest review
Response by Pan Pacific Whistler Mountainside Dear Guest, Thank you for sharing your lovely feedback with the travel community. We are thrilled to hear you loved our location and your suite. I'm pleased to hear that you enjoyed your stay and we look forward to hopefully welcoming you back some day soon. Ashley McMillan – Guest Experience Manager – Pan Pacific Whistler
Stayed there for one night only, good location and good service.Genuine Hotels.com guest review
"Service was amazing."
Upon arrival, we asked for a room with a mountainside view and the staff not only got us a room with the view but also bumped us up to a higher floor. The level of service was amazing and there is not one negative thing I have to say about our stay at the Pan Pacific.Genuine Hotels.com guest review
Response by Pan Pacific Whistler Mountainside Dear Guest, Thank you for sharing your lovely feedback with the travel community. We are thrilled to hear you loved our location and your suite. I'm pleased to hear that you enjoyed your stay and we look forward to hopefully welcoming you back some day. Ashley McMillan – Guest Experience Manager – Pan Pacific Whistler
We went here for our honeymoon - got a nice room upgrade and champagne even! Room was beautiful (7th floor mountain view) and comfy. Huge beds. Loved that room service was supplied by the Irish pub downstairs :) Only thing I wish they had was an in-house spa!Genuine Hotels.com guest review
Response by Pan Pacific Whistler Mountainside Hi Amanda Please accept my apologies for our belated response. We are thrilled that you chose to spend your honeymoon with us here in resort in Whistler and that you enjoyed your suite and our onsite Dubh Linn Gate restaurant & bar We were only too happy to provide the little gift as our way of saying 'Congratulations'. Best wishes for the future and hopefully we'll be able to welcome you back again someday. Warm regards, Ashley McMillan Guest Experience Manager Pan Pacific Whistler
"Great Location and hotel"
The hotel kindly upgraded my room before arrival. The staff were friendly and helpful. The room was wonderful with a well equipped kitchenette.Genuine Expedia guest review
Great hotel, nice studio room with a fridge, stove, & microwave. It was clean, comfy, and the pool/hot tubs have a nice view of the mountain. Staff were great. Free wifi and we parked in the big parking lot basically across the street and down a ways because hotel parking is expensive. Also the Irish pub downstairs has good food for reasonable prices! […] We would stay here again! Read moreGenuine Expedia guest review
"Fabulos stay !!"
The suite was absolutely wonderful !! Staff were very accommandating!! The hotel was close to all shopping and restaurants !! Would definitely go back and stay there!!Genuine Hotels.com guest review
Great stay, enjoyed the hot tub. Outstanding location.Genuine Hotels.com guest review
great location and awesome bed (one of the biggest king's I've stayed on)Genuine Hotels.com guest review
Response by Pan Pacific Whistler Mountainside Dear guest. Please accept my apologies for this belated response. We are happy to read that you enjoyed your time here with our location and your suite - Those beds sure are comfy eh?! Best regards, Ashley McMillan Guest Experience Manager Pan Pacific Whistler
"Loved this hotel loved whistler"
This hotel was fantastic Great location Great staff Great room , very comfortable We were sad to leave !Genuine Expedia guest review
"Wonderful place to stay in the summer as well"
close to town centre- really good staff and facilities Nice to visit the Olympic village and slopes The pub food was very good and exceptional value for the area.Genuine Expedia guest review
"Fantastic Location next to the Gondolas"
We stayed for a weekend in August. This is the best location in all of Whistler Village. You can watch the mountain bikes race down the mountain. The Gondola is a few steps away. We had a suite with a murphy-type queen bed. The lay-out was wonderful and the bed comfortable.Genuine Expedia guest review
Will definitely be back!Genuine Hotels.com guest review
Great hotel location located right at the base of Whistler mountain.Genuine Expedia guest review
A great convenient place to stay winter or summer. The small hot tub is well placed for mountain viewing. A particular hit with my sports mad 8 yr old.Genuine Hotels.com guest review
"Great all around ! Will be back...."
Treated like royalty , great service, great pool, pub,food, location, view , great time! Would most def stay here again,Genuine Hotels.com guest review
We stayed in a one bedroom suite, on the 7th floor looking out over the pools and hot tubs, directly at whistler mountain. Great views, great location, great hotel. There is an Irish bar that can get kind of loud at night, but it closes at one. This is the second time I've stayed here and I will keep coming back.Genuine Expedia guest review
Love sauna, pool and hot tub. Beautiful view Friendly staffGenuine Expedia guest review
the location of this hotel is great. everything is within walking distance. rooms are very clean and the staff is very nice and helpful. pool is great and everything looks well taken care off. the bed was very hard and my body hurt the next day. this was a fold up bed so the next time I would take a one bedroom with a king bed. I would definitely go […] again. Read moreGenuine Expedia guest review
Nice clean room, best location. Front desk service is very good!Genuine Hotels.com guest review
"three day getaway"
Overall this is is a nice hotel with clean comfortable rooms. We were disappointed in the fitness Centre as we found ourselves in Whistler for 3 rainy days. Studio suites are great for couples.Genuine Expedia guest review
"Noisy & smoky but overall pleasant"
Stayed in corner 2 bedroom unit near the entrance to the underground parking ... nice until 5:30 a.m. when the recycling machine starts up! Not sure if it's automated or there's someone stuffing material into the crusher ... but it's loud & unpleasant. This should really occur at some other more benign part of the day. Smoking apparently allowed at […] the pool which is a bit brutal for kids. Read moreGenuine Expedia guest review
"I'd book again!!!"
Great pool, close to everything kids feel welcome!Genuine Expedia guest review
"Friendly stuff and nice stay!"
I stayed at this hotel on Aug. 5th, 2013. We arrived at around noon and ahead of the check-in time. The person at the information desk was very helpful and friendly and allow us to store our luggages before check-in and provided helpful informaiton about hiking routes, where to find free overnight parking, etc. The young men at the reception were very […] friendly and helpful. The room was clean and very well designed to best use the space. I found it very convenient with the kitchen in the room. Also, we were surprised to find out that the TV was HD! It is also well located within walking distance to the town center. Overall, I was very satisfied with our stay at this hotel. I would definitely book this hotel again if I come back to visit someday. Read moreGenuine Expedia guest review
great hotel with very friendly helpful staffGenuine Hotels.com guest review
"Panpacific Whistler Mountainside"
Excellent on all counts Lovely spacious 2 bedroom suite Well equiped kitchen Lovely pool deck Central location Clean Pool sometimes very crowded Can get noisy due to locationGenuine Hotels.com guest review
"Top choice for Whistler Village"
We only stayed one night but were upgraded free of charge by hotel staff upon arrival. Self parking in the secure parkade was free and the heart-of-the-village location could not be beat. We had a delicious breakfast at the Dubh Linn Gate with great service from their wait staff. We would definitely return to this property in the future.Genuine Expedia guest review
On arrival, though busy, check in went very quickly and we received a free upgrade to a one bedroom. The concierge made and confirmed golf tee times for us at a good rate. The hotel was clean, the staff very compentent and polite. The pub in the hotel was excellent with first class entertainment nightly.Genuine Expedia guest review
"close to trails and village"
Stayed for two nights over long weekend. Room had separate bedroom as well as pull-out couch. Perfect for two adults and two children. Balcony! Kitchenette was just right for the foods we brought along (mostly breakfast stuff.) Pool and hot tubs outdoors--clean and beautiful setting. Have stayed at other hotels in the village. This one is at the top […] of the list! Read moreGenuine Hotels.com guest review
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