"Good location, disappointing condition"
04/27/14 ColinandKatie Gloucester, United Kingdom
The good points: Location is good, 15 min walk from Dundas Sq. 5 min walk from Yonge St & also College station. The apartment was ok, similar to the photos but not as spacious as the photos appear. Prior to the visit Glen grove staff were helpful & accommodating. The pool, jacuzzi and sauna were good. The poor points: Maintenance & cleanliness. The crockery & cutlery were dirty, previous occupants food was still in the cupboards. The roll out bed was covered in fluff. The dishwasher leaked. The shower head was filthy. Only 1 of 3 lamps worked in the lounge area. Paint was peeling off the walls. The wiring was spaghetti & looked dangerous. It looked like nobody had checked the apartment in months. These points were shown to the Glen grove housekeeper. Also note that the concierge (Raul?) is simply a bored security guard and has no interest in listening or helping in any way.
"Great stay - would recommend Glen Grove"
04/26/14 Abigail R Coventry, England, United Kingdom
Just back from a great stay at Glen Grove. The staff were helpful and friendly - both on email and the security staff on the desk. The location could not have been better, within easy walking distance of everything we wanted. The apartment was incredibly good value for what you get - including use of the pool, hot tub and gym, which we used several times over the stay. The apartment had everything we needed - and had great views of Toronto and the CN Tower from the balconies! We were very comfortable and the access to Wifi really enhanced the stay as we were able to plan much of our activities once there. A little maintenance was needed in the apartment - a lick of paint and some attention to the wood flooring, which was a bit loose. But this in no way stopped us enjoying our stay there immensely and for location, it was second to none.
"Very good stay"
03/31/14 Piejam retraiute
We had a very good Time in this double bedrooms suite ... Spacious, very well organized...very clear.. Cleaning was also very good ... Kitchen équipes with all we need even simple..dishwaher, washmachine and dryer where very useful and working very well
"Home away from home"
03/26/14 charles w Philipsburg, St Maarten-St Martin
Never regret choosing Glen Grove Conservatory Tower three years ago while looking on line for a place to stay for more than a month. The location is just excellent everything is within walking distance. The units are well maintained they have a seperate kitchen, sittingroom, bedroom, bathroom, Internet, wi fi, tv, stereo and even kitchen utensils. The rates are competitive. The staff is courtious and friendly. will be going back in April. I highly reccomend this place to anyone
03/10/14 Adam N Detroit, Michigan
Looking at Glen Grove Conservatory Tower online I was very excited to stay here for 3 nights with my friends. The location was great, walking distance to the Square and the underground mall. The pool, hot tub, and sauna were nice, although the hot tub was out of service 2 of our 3 nights. It was nice to have secure parking and a security officer in the building as well. The TV was large and it was nice having WiFi and connections for other devices into the TV. It was also nice to have 2 balconies, although in one of them the screen door was laying on the ground. However, the room itself was very disappointing. It was dirty and most things were very old looking. The bathtub faucet was constantly leaking, leaving brown marks in the tub. The bathtub grout was also moldy and a few of the towels had stains on them. Additionally, the floor boards were coming apart in the hallway and we were told in the middle of our visit that the 'repair man' was coming to fix the floor. All he did was kick the floor boards back together and leave. To nobodies surprise, the floor boards kept coming apart for the rest of the weekend. The blankets on the bed were also tattered and falling apart. Overall, the suite left a lot to be desired, but it didn't damper our trip.
"Felt like we owned a Toronto condo loved it."
11/22/13 LynnL01 North Bay, Canada
Easy to find right in middle of the city, undergroung parking. we felt at home it smelled so nice. The view of the city so beautifullly at night. We never had to use car in 3 dys. We just walked for coffee,meals.shopping. Our unit had a flat screen tv a stereo and dvd unit. Heat & AC adjust from room. kitchen had everything like home wine glasses toaster bottle opener pots & pans fridge & stove. Washer & dryer with Tide and bounce sheets. Subway,transit, cable car and greyhound terminal all in front. The price was so low I was afraid it was a scam when my husband booked it. I kept thanking him for finding us such great accommadations. I don't understand the issue with security guards okay some never said hi but they are watching security camera screen. One of them always had a warm hello smile for us. We were sad to leave loved it so much I'm recommending to all my friends.
10/11/13 SriLanka2010 South Pasadena, California
I and my wife were at this property for 07 nights in September 2013; it's a very good location and you get most of the needs within walking; like good restaurants, intercity and local buses, subway, super markets, department stores, universities and everything. The building does not seem new, but rooms were clean, good linen, equipped with essential stuffs but need upgrading of certain amenities for sure. The hotel was always full and we noted it's on high demand due to the location; you need advance bookings. The Concierge was helpful and supportive; the House keeper Anna was exceptionally helpful, kind and attentive. The management was very responsive. If one does not need stay in downtown we recommend their good and well located and bright property at 18 Hillcrest Ave which I feel far better for families. We will for sure return to this furnished residence.
"Great location, amenities a little shabby"
03/26/13 shaw216 Cleveland, Ohio
We rented a 1 bedroom through glengrove.com the first weekend in January. The apartment was perfectly situated and the parking was insanely cheap. These wonderful aspects came with consequences. The apartment itself was a little dinged up - there were holes where a towel rack used to be, handles fell off of dresser drawers, and there was a cigarette burn on the couch. Everything worked just fine, and was clean. The parking was 5 levels under the building, and the garage door openers were temperamental. The common areas (gym, pool, sauna) look like they are never used. I got enough exercise walking so I did not use the gym or the pool but the sauna was nice. I would certainly stay here again.
10/18/12 Cynthia W Saint John, Canada
Rented a 2 bedroom suite for 5 nights to accommodate 4 adults & 2 children. Was great having the full kitchen as one of the children was only 13 months old. He had plenty of room to crawl/walk around and explore. Plenty of room for all of us. The security staff weren't too pleasant. The remote for garage wasn't working properly and after calling Glen Grove, was told to leave the remote with security. Went to do so & they didn't want to take it. Parking was only $10/day - cant beat that in downtown Toronto!! Well definitely stay there again.
09/27/12 Linda G Olmsted Falls, Ohio
Located on Bay Street across from College Park, Conservatory Tower offers, in my opinion, the best location in Toronto. It is just a quick walk away from Yorkville and Bloor Street, the Entertainment District and Eaton Centre. A supermarket, pharmacy and the subway are across the street. The suites offer a fully-equipped kitchen with diswasher, self-controlled heating and air-conditioining and an ensuite clothes washer and dryer which is a real plus. Weekly maid service is offered in modern-designed, hardwood floor suites with great city views. A private phone line with free local calls and voicemail are included as well as cable TV. One feels as though they are living in the city not just visiting -- a home away from home. Conservatory Tower is good value for the money from any point of view with an efficient staff to advise you. As a repeat customer, it would be difficult to find a better location in Toronto. A satisfied repeat customer.
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