"First night dubious, then much improvement."
We arrived very late after a hellish day of travel and the sheets were not clean. Someone had used them for more than a couple of days. We were too tired to care but complained next day and also left a note and the bed was perfect for the next two nights. The manager assured us the sheets were clean and just looked yellow but we could not agree. Breakfast […] was acceptable. The window of the room was about 5 yards from the pool and one night we were kept awake by party-ers. They were happy, so we put up with it as the noise was at least not disturbing. Read moreGenuine Hotels.com guest review
"Fine for Basketball Tournament Stay"
Room was clean and comfortable. Staff was friendly. Good value. Convenient to highway.Genuine Hotels.com guest review
"AWSOME LOCATION. I WILLL RETURN FOR MORE STAYS."
I enjoyed my stay. The hotel smelled very nice. Please improve on your free breakfast.Genuine Hotels.com guest review
Everything about our stay was excellent. The room was exceptionally clean and I would certainly recommend this hotel to anyone!Genuine Expedia guest review
The ladies at the front desk were warm and very helpful. Room was clean and wonderful. Having stayed at many hotels in the area I was very pleased with this one. Will definitely be back!Genuine Hotels.com guest review
"Acceptable hotel for the price"
Acceptable hotel for the price. Good location w/ swimming pool.Genuine Expedia guest review
This was a Lovely clean smelling hotel, and a friendly staff. We had a very relaxing night rest before leaving for home.Genuine Hotels.com guest review
One review had said it smelled too clean. I noticed it had a strong clean smell and was on the lookout for a coverup of issues. I was wrong, it was very clean and the smell came form the laundry area being near the entrance and dining area. We had a wonderful stay. We were there two nights for a bowling tournament. Our hotel was better than the higher […] priced hotel other bowlers booked. I would stay here again. Read moreGenuine Hotels.com guest review
"Finally, A Clean Room"
Upon checking in, we were given room keys. When we went upstairs to the room, the front desk called to say that we were in the wrong room; we had requested two beds but were given keys for a room with a single bed. Fortunately, the hotel caught the mistake before we unpacked that late evening. We were asked to come back downstairs to get different keys; […] we did and then again went back up stairs. This time, the room reeked of urine. We could not even stay standing in the room due to the pungent smell. We went back for a third room; fortunately, there was one room with two beds still available. Although the receptionist was polite, it was disappointing to have to go through this experience. Read moreGenuine Expedia guest review
"Made our trip enjoyable"
The room was clean, the pool was nice, I wish we could have ate at the restaurant within the hotel but it is very close to everything and the mall which was a plus. Will have many more trips to Augusta and will always look up this hotel first. The young ladies at the from desk were very nice.Genuine Expedia guest review
Everything was great. The staff at ALL times of the day was helpful and considerate. My daughter and grandson and I enjoyed out stay.Genuine Hotels.com guest review
"2nd time visitor"
This is the second time I have booked this hotel when visiting my son in Fort Gordon. It is very convenient to the Army base and is a safe location.Genuine Expedia guest review
"Americas Best Inn"
Room was very clean. Decor was very nice. Desk Clerk was very nice. I was pleased!Genuine Expedia guest review
"not bad for the buck"
We have stayed here several times before and had both a few better and one worse expeience. We had a small issue the first night but the staff rushed to correct it for us. I wish we had known the dining facility was closed.Genuine Hotels.com guest review
"Nice hotel, close to Fort Gordon"
My husband and i have stayed here about five times. The rooms are always clean and the staff is attentive. We really like the hotel because of the roomy bathrooms, full size fridge, small kitchenette and free wifi. I plan on staying here again and would recommend this hotel to anyone.Genuine Expedia guest review
My main gripe it's that the bed was uncomfortable to me. If you don't mind an extremely firm mattress you would probably be fine here.Genuine Hotels.com guest review
"Close to I-20"
Everything was great except the bed was too hard...My daughter said the same thing about her room....Genuine Hotels.com guest review
The restaurant and lounge were both closed for renovations. Something I did not see noted when I booked the hotel. These were key considerations for my decision to stay here and needless to say, it was disappointing to find that the 2 things that counted were not available. My in room coffee wasn't refreshed the 2nd day I was there.Genuine Expedia guest review
only stayed one night and checked in late. room was clean and hotel seemed ok.Genuine Hotels.com guest review
The staff was very helpful. No problems, would recommend to other travelers.Genuine Hotels.com guest review
My only complaint is that I left 2items of clothing in my room and I called to see if they would send them to me. I said the cost could be put on my charge card. They told me the manager would call me the next day but no one has called. That is disappointing.Genuine Hotels.com guest review
"Pleasant, Comfortable Stay"
Very pleased and satisfied with our stay during Master's week. Room was quiet, comfortable sheets, cold frig, good television set, nice breakfast selection. Great value.Genuine Expedia guest review
"Perfect location; close to everything"
Exceeded our expectations!Genuine Hotels.com guest review
It was only for one night, but it was fine.Genuine Hotels.com guest review
It was really great.Genuine Hotels.com guest review
I have stayed here many times when in town for TDY, drill, or any other USArmy business. I will continue staying here in future.Genuine Hotels.com guest review
"Grand daughters birthday"
We came for our grand daughter's birthday party at the YMCA. The room we had was very clean and the lobby and room smell clean. The only thing I have negative about this hotel is it's breakfast should have waffle's and some eggs on it also. But other than that it is a very nice and clean place to stay. Oh yes I forgot to mention this is the second time […] I have stayed here and I will stay again in the future. Read moreGenuine Hotels.com guest review
"Good Hotel good rates"
Check in and out was a breeze and the room was very good. Could not hear the other customers so I got a great nights sleep. Would definitely reccomend to othersGenuine Hotels.com guest review
"down the street from the main gate of Fort Gordon"
The room was clean and comfortable. The beds were comfortable as well. The only thing to be concerned about as far as this hotel goes is that there is a bar on site which allows people not guests of the hotel to enter the premises. We were not disturbed by any of the noise though you could hear the thump of the bass from the music. Great room for the […] price! Read moreGenuine Hotels.com guest review
Upon arriving the staff was friendly, our room was exceptionally clean. Believe me I am one that check things out. Our stay was comfortable and would recommend this hotel to anyone and the price is great.Genuine Expedia guest review
It was a quiet, pleasant stay for a weekend. The room was of Suite level quality and a comfortable king sized bed.Genuine Expedia guest review
"Great place to stay"
It was a last minute booking and just needed a room for one night. Was pleased with room especially for price. Much better than 3 star hotels have stayed at. Was quiet and had nice little breakfast area with fridge and microwave. Bed could have been a little softer but will definitely stay there again.Genuine Expedia guest review
This would have been all 5s except I think there was a recent plumbing problem in this room and it smelled like raw sewage. Not terrible, but enough to notice. I'm sure they would have changed my room, but it was already late and I was already unpacked and leaving in am so I stuck it out. All plumbing in the room worked great so not sure why the smell. […] Absolutely everything else about it was perfect, including the amazing breakfast! This is a place I would go back to again. Read moreGenuine Hotels.com guest review
"Decent stay, Friendly staff"
Bed was kind of hard and hallways and lobby had an almost overpowering clean smell, which is good to know it's clean, but a little to strong.Genuine Expedia guest review
This was a very short stay on our way to some where else. We literally stopped just to sleep and left within 10 hours of check in but everything was acceptable. Not much staff on duty late at night. When we asked for extra towels for the room we had to go get them from the front desk but that was understandable. The room was nice but you couldn't adjust […] the air conditioner so that the fan didn't blow. The compressor would stop but the only way to make the noisy fan stop was to turn it completely off - then it got hot. But once I got to sleep I didn't notice that. Over all it was a nice place to stop. Nothing outstanding but nothing really negative. Read moreGenuine Expedia guest review
"Daughter's Graduation from Ft. Gordon"
Traveling to see daughter graduate at Ft. Gordon..Was very close to base and close to interstate to get anywhere needed.. Staff as very pleasant and accommodated all of our requests in a timely manner..:) Nice large Continental Breakfast. Didn't utilize restaurant on premises nor the pool. Did however use fitness room and was very pleased with it. Had […] nice kitchenette in room..Would recommend to anyone staying in the Augusta area..:) Read moreGenuine Expedia guest review
"very clean and convienent to resturants"
For the value it was a great overnight stay. Nearby resturants, close to interstate. We stayed in a non smoking room and there was no smell of smoke,some hotels that claim to have non smoking rooms. Check in was fast and friendly.Genuine Hotels.com guest review
"do not stay here"
the room did not smell good. the ac did not work. they moved us to a different room. at breakfast they ran out of hot food. i told the employee that the hot food was out. the employee told me that by the time she made the hot food, it would be nine am (twenty minutes away) and then breakfast would be over so NO she would not put any more hot food o […] ut. Read moreGenuine Hotels.com guest review
The hotel was clean, well kept, and well maintained. The neighborhood is your typical off the highway hotel/gas station/restaurant area. Breakfast was the typical continental style, cereal, oatmeal, pastries, sausage, biscuits, gravy, et. The staff was friendly to our family. We have a service dog that accompanies us, and the staff was very helpful […] in accommodating her as well. Read moreGenuine Hotels.com guest review
"Great business stay"
For the price, it was exceptional. The room was clean, no old smoke smell, carpets new, a full fridge, parking good, and the Mexican restaurant inside the hotel had good food. This is not a resort hotel, but I was there for business, and it served the purpose. I would definately recommend this hotel.Genuine Expedia guest review
very clean and roomy. close to restaurants for easy dinning.Genuine Hotels.com guest review
"Perfect stop over on our way to winter in Florida"
Everything was very satisfactory, great value.Genuine Hotels.com guest review
Was just great for our one night stay. Just FYI, the kitchen in the room does not have any plates, silverware, glasses, etc.Genuine Hotels.com guest review
"not as expected from the reviews on Hotel.com"
I booked this hotel one week before our trip and relied heavily upon the reviews. i was disappointed with the hotel in many fashions but the worst was the fact that our floor was suppose to be a non smoking floor and the entire hotel smelled like smoke and something else i could not determine. i would not recommend this hotel unless you are on a very […] strict budget. you get exactly what you pat for here. Read moreGenuine Hotels.com guest review
The room was clean, but there was a nightclub on the ground floor and made it difficult to sleep until the place closed.Genuine Hotels.com guest review
"awesome ! new looking facility"
this was such an honor to stay in a place that looks so good, comfortable and smelled good as well. for the price, this place IS BETTER THAN 5 * STAR HOTELS1 I WAS IMPRESSED. I WILL STAY HERE AGAIN AND RECOMMEND IT TO ANYONE ELSE! THE NON-SMOKING FLOOR WAS TRULY NON- SMOKING! I COULD NOT SMELL ANY CIGARRETE SMOKE IN THE HALLWAYS OR OPEN SPACE.Genuine Hotels.com guest review
"3 Star Hotel"
When I checked into the hotel, staff was nice & clean. On the way to my room on the 2nd floor, the door was wide open, toilet seat up, & fridge & freezer wide open. Staff at front desk said because the housekeepers just cleaned the room. Little sketchy because the last few times I went there, my room wasn't like that. Once I arrive on the 3rd floor, […] strong smell of cigarette smoke. Second room on the 3rd floor was slightly better. The fridge/freezer doors were closed, room door was closed, but the toilet seat was still up. Maybe this is a new policy at their hotel. Room had a little odor from the first room. Smelled like antifreeze or maybe filter was bad. Overall, not my best stay. 3 starts in my book Will consider another hotel on next visit. Read moreGenuine Expedia guest review
"Highly recommended hotel"
Definitely would stay again. The room was clean, the staff very friendly and excellent free breakfast. Great value and place to stay. They also have a Mexican restaurant in the property that is convenient. Can ask for better!!!Genuine Hotels.com guest review
"Clean & Comfortable. Did I mention clean?"
Very enjoyable experience. Check-in was a breeze, attendant was courteous, informed of procedures and helpful without hesitation in accommodating a special request change in my original reservation. Making my way to my room, the hallways, elevator, vending areas, etc were all clean, smelled clean and well maintained. The two #4 ratings due to exhaust […] fan didn't work in bathroom, (maintenance) and the recliner in the room was broken (comfort of room) - totally trivial as the overall experience at this location rates excellent! Recommended area location! Read moreGenuine Hotels.com guest review
Good hotel I like itGenuine Hotels.com guest review
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