All hotels in Naples, Italy
1 room, 2 adults
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Via Alessandro Poerio 9, Naples, NA, 80139, Italy, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 217 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.5
  • Comfort
    3.2
  • Condition
    3.0
  • Neighborhood
    2.5
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1.0 / 5Poor
"the shower and smell of the rooms is not nice"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
its near to the train station. that area is not zoo nice. the shower where just dirty. the smell in the rooms is not nice.
Genuine Expedia guest review
Other trip Aug 7, 2014
A Traveler
US
2.0 / 5Fair
"Not to stay in Napoli at all"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel was located near the train station which is good. But the zone is dangerous, dirty and people in napoli are aggresive. The hotel staff were not service oriented. I will not recommended and even not recommend the city, if wants to goes to Capri that is espectacular, consider Sorrento or Pompei to stay.
Genuine Expedia guest review
Other trip May 23, 2014
Luis
US
4.0 / 5Excellent
"Good hotel close to train station"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable and clean rooms; good breakfast
Genuine Expedia guest review
Other trip Jan 6, 2014
luis
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    4.0
Hotel is not far from piazza Garibaldi and is easily found, there is quite a big sign on the left pavement of via Alessandro Poerio. Our room was small but clean, we had clean towels every day. We were given only one soap (for each) for our 7-day stay and the bathroom was quite rundown (the shower stall doors were falling out of hinges, the toilet flushing was bad. There was a hair dryer and small fridge, the bed were really comfortable. However there were only two poorly accessible two-phase sockets - if you don't have some kind of reduction you may have problems with charging your laptop. If you need internet you have a free wifi 1hour/day and you can use the PC in the lobby (20 min) When we wanted to leave early so we asked for the breakfast package - it includes one juice box and 2 small crackers and 2 jams - so if you don't want to be hungry buy something on your way. The area around the hotel is quite rundown and full of shady people but if you are careful and don't leave you things unattended you will be fine.
Genuine Venere guest review
Other trip Oct 24, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    -
  • Neighborhood
    -
The first room was terrible, huge noise from the street which did not allow us to sleep well. During the 2nd night we were flooded from broken pipes from ceiling. We wasted more than hour for changing the room in the morning. Definitely the hotel is not 3stars standard (except lobby).
Genuine Venere guest review
Other trip Oct 19, 2013
A Traveler
US
3.0 / 5Good
"Rough Neighborhood"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Maid service was good, breakfast was limited and staff rough and rude, no patience. Hotel door was locked, needed to be buzzed in/out due to rough neighborhood. Bed uncomfortable/dirty. Price was Ok.
Genuine Hotels.com guest review
2 night trip with friends Oct 5, 2013
Dave
US
4.0 / 5Excellent
"Very convenient to Termini Naples; attentive staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Location a double-edge sword. Bad neighborhood in immediate vicinity, but very close to Termini. Hotel itself very secure--once you get to front door. Very comfortable inside, except for street noise. Hotel has sliding window grates and tightly closing windows to muffle sound. A good value, overall.
Genuine Hotels.com guest review
6 night trip with friends Oct 1, 2013
Dave
US
3.0 / 5Good
"hotel"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
BATHROOM WAS DIRTY CERAMIC TILES IN THE SHOWER VERY DIRTY
Genuine Expedia guest review
Other trip Sep 25, 2013
A Traveler
US
3.0 / 5Good
"good location!"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
staff, very kind bathroom, horrible, dirty in the shower
Genuine Expedia guest review
Other trip Sep 21, 2013
A Traveler
US
3.0 / 5Good
"OK hotel in a dirty part of town"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
My wife and I stayed here for three nights, wanting a place close to the train station and for a reasonable price. After our stay at San Giorgio, I can say we succeeded in meeting those goals. Highlights: it is really close to the train station and pretty easy to find. This proximity also puts you within walking distance of the major tourist areas, the metro line, and the best pizza I've ever eaten (Da Michele). The price was tough to beat, but it looked like the fewer dollars/night we spent on the room to stay at San Giorgio were worth it compared to the other places in the area. Downside: the area around the train station is dirty and scary looking at night. We didn't have any trouble while we were there, but we also didn't venture out too far. The staff was nice, but one front desk employee left me feeling sour when he gave us directions to a restaurant which were clearly made up. The facilities are OK--you get what you pay for. Overall, it's a good place in a sketchy location.
Genuine Expedia guest review
Other trip Sep 12, 2013
Austin
US
3.0 / 5Good
"The hotel ok"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is ok, but I don't like the surrounding.
Genuine Expedia guest review
Other trip Aug 10, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    2.0
Arrived at Napoli Centrale Train Station main floor. The Circumvesuviana Line was downstairs. The outside is Garibaldi Bus Terminal. Had a hard time find the Hotel. After we found it, it was about 7/8 minutes from the Train Station. There was a leak in the bathroom and a strong paint odor in the hallway. We changed room and floor and the accommodations improved. The staff was nice. Breakfast was good but it would have been more enjoyable if the 2 men did not stand in the dining room like guards, watching every move everyone made. The sightseeing bus was enjoyable. The National Museum and the Churches were great. Our favorite exhibit was "Museo Cappella Sansevero" Christ in veils (in marble)which you can visit on foot. Many people were all over the sidewalks from the Station to the Hotel forcing you to buy their merchandise.
Genuine Venere guest review
Other trip Aug 9, 2013
A Traveler
US
3.0 / 5Good
"Decent hotel close to train station"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed 1 night in June 2013 after arriving in Naples from the US. It is close to the train station\bus stop (from the airport) but very hard to find as it is off a main road. It is within 10 minutes walk of the 2 great pizza restaurants in town and the best gelato place. It takes about 20 minutes to walk to the city center where the port is. The price is great but the hotel has no A\C. We kept the windows open which worked OK but there is a fair amount of noise outside until midnight. We felt safe in the hotel but Naples is a poor city - stay on well lit streets at night. Be careful walking across streets near the station - cars speed around corners and it is dangerous.
Genuine Expedia guest review
Other trip Jul 7, 2013
Aroon
US
5.0 / 5Outstanding
"Great Hotel for the Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is a short distance (about 5-min. walk) to the train station, and about 15-min. to the historical center. The hotel is clean, and the staff is very nice and helpful. The owners daughter speaks almost perfect English. They have an elevator and a community computer in the lobby area should your wi-fi not come through as my wireless company had promised. The staff is very nice and always smiling. The only caveat is the neighborhood, but you are in Naples. :) The hotel does lock their doors after dusk. And, I was traveling alone and did not feel threatened by the least bit.
Genuine Expedia guest review
Other trip May 31, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    4.0
One particular staff member is unwelcoming and when I was unexpectedly asked for an extra charge for taxes turned quite rude and argumentative. The area is dirty with shifty looking people, but so is the whole city. However, for the price, in expensive Italy I would say it is worth it, clean towels every other day, walking distance to sights, good breakfast.
Genuine Venere guest review
Other trip Mar 17, 2013
A Traveler
US
4.0 / 5Excellent
"Perfect for the budget-minded adventurer"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Inexpensive & conveniently located - a perfect base for the budget-minded traveller to explore Campania in general and Napoli in particular. First, the bad news: there's just no way around the fact that the area around Stazione Napoli Centrale is pretty raffish, even by Neapolitan standards. Trash of all sorts, including the human variety, abounds. And the short walk from the train station to the hotel will give you a quick and rough introduction to the...ummm...interesting relationship between pedestrians and motor vehicles in Napoli's famously chaotic traffic. But just watch the locals, and follow their example, and you'll soon be threading your way confidently between the scooters and the smart cars just like they do. Somehow it all works. Next, the good news: at the end of that short walk, you'll find a very neat, clean, well-kept hotel with a helpful but unobtrusive staff that is there for you 24/7, plus a more than adequate breakfast every morning. There's a good discount supermarket ("MD") just around the corner, with a nearby "Postemat" ATM that usually works. Plus one of the best Pizzerias in Naples ("Pizza da Gaetano") within easy walking distance. As long as you're not expecting perfect luxury or great views from your window - if you just want a convenient and comfortable base for exploring Naples and Campania - don't hesitate. This is perfetto.
Genuine Expedia guest review
Other trip Dec 30, 2012
Steve
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    1.0
Fair accommodation for area, generous breakfast, good value for prices asked
Genuine Venere guest review
Other trip Oct 31, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Poor"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Not great. The staff at the front desk were very friendly, but the hotel just felt broken. The decor seemed very tired and dull. In the bedroom, WiFi didn't work, air conditioning was ineffective, telephone was only there for show, fridge was hot, and the sink's plug didn't open. Also, no hot water. Surrounding neighbourhood seemed pretty run down too, which I know is not their fault
Genuine Hotels.com guest review
3 night romance trip Jun 15, 2015
Scott
GB
3.0 / 5Good
"Could be better"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Decent hotel, but the bathroom was sub-par. It smelled, there was a pipe dripping continuously and I think they forgot the P-trap on the plumbing because did I mention the smell? The location depends what you are looking for, it's really close to the train station (5 minute walk) but the location is a bit sketchy walking around at night.
Genuine Hotels.com guest review
3 night romance trip Jun 1, 2015
A Traveler
CA
5.0 / 5Outstanding
"centrally situated naples hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
THIS NICE FAMILY FRIENDLY HOTEL IS CENTRALLY SITUATED NEAR TO THE RAILWAY STATION, THE STAFF ARE VERY POLITE AND FRIENDLY AND HELPFUL.
Genuine Expedia guest review
Other trip Jan 30, 2015
PETER
GB
3.0 / 5Good
"nice hotel close to the city"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It's just a wonderful place to stay during the holiday .
Genuine Expedia guest review
Other trip Jan 21, 2015
John
GB
1.0 / 5Poor
"Very basic and disappointing"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Bathroom shower covered in limescale with mould growing Shower head knob missing kept in place with rusty nail Bedroom advertised with mini bar but fridge empty American Bar advertised but staff said not been open all season Very little choice for Breakfast - no fruit, yoghurt or eggs Building seemed to be on edge of "red light district" - hard porn cinema & videos next door & opposite Not a family situation Breakfast staff surly & miserable Hotel had the feeling of being on it's last legs with no money for repairs Very disappointed -
Genuine Expedia guest review
Other trip Nov 2, 2014
Jenny
GB
4.0 / 5Excellent
"good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
this hotel is good value and a clean central place to lay your head in naples, it is very convenient for the train station, and close to historic st lorenzo district. it is not a five star place, so the fridge didnt work properly, simple but ample breakfast,sweet croissants, and cheese and ham with bread, coffee and juice but the hotel staff are friendly and nice, the bed is comfortable and in front of the hotel are two very good pizzeria, just small street cafes but the food is good. it is also not far from castel nuovo and the botanical garden. the area looks a bit knocked about compared to rome but is quite safe
Genuine Hotels.com guest review
3 night romance trip Jul 25, 2014
pete
GB
2.0 / 5Fair
"1 star or unrated hotel."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
1 star breakfast, very boring , nothing filling, bad coffee. Run down hotel. If something is broken or missing, that's it, live with it. The guy at the desk asked for 3 euros every time i left the hotel for an excursion as "tax". The first time i gave him, in my naivete, 6 euros. But the next two times i told him that i am not giving him anything, and he said ok. The location is right near the train station, which proved good for my departures and arrivals. That was the only plus. Also, wifi only in the lobby and for one hour. After that you are shut down.
Genuine Expedia guest review
Other trip Oct 18, 2013
A Traveler
CA
2.0 / 5Fair
"should be 2 star or less"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
I made this hotel my base hotel, from where i went to Pompeii, Amalfi Coast and finally Sicily. So i had three different rooms each time. The first room was tiny and dark. The TV had visual problems and the fridge did not close. The second room really was the best, bigger and had Sky TV so I could access to English News is good, but no fridge. The third room was facing the street where kids were playing loudly soccer most of the afternoon and could be heard clearly with the windows closed. Also it had no air condition. Luckily i was too tired to care. What, however, topped it all off was the BREAKFAST. The man in charge was a bit of a tyrrant. You had to sit where he said otherwise he would eagle-eye watch your eating. The breakfast was of very poor quality. There was a coffee machine that was probably based on instant coffee inside it. Terrible. There were rolls and croissants, jam, butter and every second day yogurt. No fruit,, which was a shame since the fruit in Naples is plentiful and so tasty. There never was any difference from day to day ...same drag. Really a 1 star breakfast, if that
Genuine Hotels.com guest review
2 night trip Oct 14, 2013
A Traveler
CA
4.0 / 5Excellent
"close to railway station"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
we had overnight stay coming back from visit to sorrento to see pompeii.the hotel had a fridge which we did,t have in our hotel in Sorrento and that was great to store food in .when we got off the train we decide to get a taxi but the taxi man pointed our hotel out to us and said we have only few mins walk and did,t need a taxi.the staff in hotel was helpfull and they had good security at door on the was in as the area was full of unemployed people walking around passing the time .
Genuine Hotels.com guest review
2 night trip with friends Oct 3, 2013
patrick feeney
IE
2.0 / 5Fair
"Wouldn't go back"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Room was tired, bathroom was small and shower in poor condition, blinds wouldn't fully close (though there weren't any windows opposite), noise levels very high. Area of Naples very run down, dirty and a bit intimidating in the evening.
Genuine Expedia guest review
Other trip Sep 26, 2013
C
GB
4.0 / 5Excellent
"Basic hotel, near to station 10 min walk, clean."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Initial impression - faulty towers in good way. Staff nice with sense of humour, close to station, good soundproofed room. Nice basic break fast with nice coffee. Shower, fridge and hairdryer, no aircon whenI was there in sept. I would go again off season, ..not in height of summer if no aircon. Overall enjoyed it, rooms clean except under bed dirt and broken glass.
Genuine Expedia guest review
Other trip Sep 16, 2013
Julie
GB
5.0 / 5Outstanding
"This is a three star plus hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I would stay here again
Genuine Hotels.com guest review
3 night family trip Jul 18, 2013
R
CA
2.0 / 5Fair
"AVOID LIKE THE PLAGUE"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
granted, it is a bad area, you can't help that. upon reaching the hotel (5 minute walk from the train station) it looks really nice, marble floors clean, expensive) reception is alright..average. the room is clean, new, bathroom appliances are nice looking and modern. BUT, the TV, air conditioning AND wifi was not working. I could not believe it. the fact that all three weren't working tells me it i is a deliberate lie. they did not want to fix it, they said someone would come in the morning. we were checking out in the morning. tv and wifi i dont care much (although it should work) but the air conditioning is VITAL. you cant evem open the window because its too loud outside all.night.long. horrible sleep because of that. this hotel is a deliberate lie, it looks nice but nothing works and there is no service!!
Genuine Hotels.com guest review
1 night family trip Jun 19, 2013
A Traveler
GB
1.0 / 5Poor
"Hotel San giorgio"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
Hi, For business it's really bad. The hotel location was good but the hotel was not a 3 stars for me.... I had no wifi in my room and the breakfast was really bad nothing to eat no fruits no eggs. really Small room... the good things is : the price and the location. Best regards,
Genuine Hotels.com guest review
2 night business trip Jun 25, 2013
A Traveler
IE
2.0 / 5Fair
"best pizzas eva"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
generaly ok it seemed like they were training waiters at breakfast as there were 5 on duty for 10 people the hotel is close to the main train station and about 1 mile from the port it was very noisy but thats jus naples the hotel needs refurbishment but its quite good value for the area and the wood fire pizzas across the road are the best
Genuine Hotels.com guest review
3 night trip Jun 11, 2013
zippy
GB
2.0 / 5Fair
"Fair for Couple."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The air - condition there is not very cold. The mini fridge is just to decorate the room is Not working. The staff can not speak English only One lady in their reception and she is the only nice. Their Breakfast is too boring. The waiter are not friendly very Rude. The environment is not clean. The hotel is not up To 3star.
Genuine Expedia guest review
Other trip Jun 25, 2013
A Traveler
GB
3.0 / 5Good
"OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Hotel was OK but the surrounding area was noisy and dirty
Genuine Hotels.com guest review
2 night trip Jun 7, 2013
A Traveler
IE
2.0 / 5Fair
"Not great"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel was in a dodgy area, however Naples in general was all pretty much the same. Our bathroom was filthy on arrival, there had been some repair work done and it had not been cleaned since. We had to ask twice to get it cleaned. The staff were not particularly friendly or helpful with this, but they were helpful next morning when we required a taxi. Breakfast was not of 3 star standard, just some cold cuts, bread and some bad crossiants.
Genuine Expedia guest review
Other trip May 22, 2013
Claire
GB
5.0 / 5Outstanding
"They moved us to another hotel"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The only experience I had of this hotel was the reception area and the hotel staff, who were very helpful. The hotel moved me to the nearby Holiday Inn due to problems with the water temperature, for which the staff were very apologetic. This was arranged without problem and they paid for the taxi to take me there. The Holiday Inn was a four star so it was a welcomed change, however it was a little further out of the centre. San Giorgio is very well located, right in the centre. The reception area was well presented...I have given a neutral rating on the room as obviously I didn't get to see it. I at times felt a little like I needed to be cautious in the neighbourhood and I did at first struggle to find the hotel, but that is mostly due to the number of streets and poorly signed streets. I would recommend this hotel based purely on the service I briefly received.
Genuine Hotels.com guest review
3 night trip Apr 25, 2013
s.f88
GB
4.0 / 5Excellent
"We loved Pompei & Herculaneum!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good value and a good location near the main rail station, so handy for trains to Rome, Pompei, Herculaneum & Cuma etc. Has a couple of good, traditional restaurants nearby. The surrounding streets are not particularly clean or inviting, but the welcome at the hotel and indoor security make up for this.
Genuine Expedia guest review
Other trip Apr 12, 2013
Rod
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Price value is really good, close to the station
Genuine Hotels.com guest review
2 night romance trip Mar 22, 2013
Florian
IE
3.0 / 5Good
"Poor area"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
We choose this hotel as it is close to the station. The rooms are a fair size and clean and tidy. The decor is a bit tired. However the neighbourhood is very rough though and not a good area to walk around.
Genuine Hotels.com guest review
3 night family trip Sep 12, 2012
Mike
GB
2.0 / 5Fair
"Convenient for transport But ........"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
Room facilities not fully functional. Room lighting low due to few electric points, minibar empty, in room safe non-functional, fan provided as only air conditioning, and if socket used then light could not be used. Floor had 9cm dirt tracks on floor around walls. Shower small and drained slowly so needed to be very quick and overflow possible all the time. Locality not good with glass, rubbish on pavements to add to the local profuse graffiti. Positives were clean towels everyday, double glazed windows/shutters, lobby internet, lift, staff helpful, breakfast included - good as few cafes etc nearby, and very close to transport links for early starts to Pompeii etc and walk possible to historic centre.
Genuine Hotels.com guest review
4 night trip Oct 3, 2012
Anon
GB
4.0 / 5Excellent
"Within Napoli central and accessible to me."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
It was wonderful and the security consciousness of the hotel management is excellent. Breakfast was there every morning with good varieties . Their sense of Hospitality was very good and most appreciated.
Genuine Hotels.com guest review
Business trip Sep 10, 2012
A Traveler
IE
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Not very pleased at all because the room was very hot and air condition in a very bad condition and room smells and few staff not friendly at all.
Genuine Hotels.com guest review
Other trip Aug 15, 2012
A Traveler
GB
4.0 / 5Excellent
"Great hotel not so keen on neighbourhood"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The staff and quality of the hotel are brilliant. However, we weren't so keen on the neighbourhood at night. Would recommend taking a bus tour that runs along the coastline as the scenery is really amazing. If you are planning a trip to Pompeii the main train station, which is just a five minute walk away, has trains running regularly which were really cheap approx. €5 for two people.
Genuine Hotels.com guest review
Trip with friends Aug 1, 2012
A Traveler
GB
3.0 / 5Good
"If you need internet access, forget this hotel."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Broken refrigerator, second room (after changing) smelled of tobacco, and one of the clerks could use a smile now and then. But what really got me was the fact that they advertised having wireless and what they do have is a pre-paid internet card of 1 € per hour that does not even covers the entire building. I was there on work for two weeks, I require net access, you can imagine what i spent on that alone. This is a clear case of lying on the advertisement. I'm not going back there.
Genuine Hotels.com guest review
Business trip Jul 31, 2012
Joao
IE
2.0 / 5Fair
"Definitely not 3 star hotel!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Very rude staff (particularly those serving breakfast). Dropped burnt croissants and still put them back on counter. Used finger to call a customer to come over. No good morning or thank you. Walls are very very thin. Were woken up by loud noise of shower from next room. Very close to train station but in a dirty area. Just avoid this hotel and Naples!
Genuine Hotels.com guest review
Romance trip Jul 28, 2012
A Traveler
GB
4.0 / 5Excellent
"Good hotel, bad location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This is a really brilliant hotel especially for the price. The service was good and the staff generally friendly. The breakfast itself was adequate, although nothing special. No fruit or yoghurt was offered. The room was a good size and was well equipped with fridge, safe and bathroom products. Also having a sky decoder in your room meant that many of the sky channels could be changed back to english. The main downside of this hotel is its location. Frankly Naples is not a very attractive or safe place and this hotel is located in the centre of the worst area. Having been mugged on the first night our stay was somewhat tainted. Be very very careful walking around, particularly when it is dark. There are many people loitering around in the area and it is generally very dirty with rubbish piled up everywhere. If I were to return to the area I would stay in Sorento which is far nicer and as easy to access Pompei etc from.
Genuine Expedia guest review
Other trip Jul 22, 2012
A Traveler
NZ

The following reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"Hotel de 3 estrellas???????????????????o de 1?????"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
la habitacion bien, el baño bastante sucio y desprolijo, no funciona el telefono y WIFI, el desayuno muy malo por no decir PESIMO,xq yo pague la habitacion HOTELES,COM NO ME LA REGALO, Multilingue no
Genuine Hotels.com guest review
3 night family trip Mar 14, 2015
enrique
ES
1.0 / 5Poor
"Da evitare"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Soggiorno penoso, la mattina è sempre mancata l'acqua calda che non hanno provveduto a ripristinare nonostante le nostre segnalazioni.
Genuine Hotels.com guest review
2 night romance trip Mar 20, 2015
Adriana
IT
3.0 / 5Good
"Ok quando il costo non supera i 35€"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
Qualità prezzo non male
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Generoso
IT
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Es war wie immer ein schöne Urlaub, freue mich schon auf den nächsten :-)
Genuine Expedia guest review
Other trip Feb 27, 2015
A Traveler
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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