"First time in N.O."
Nice hotel located down a side street so minimal traffic noise. Being located on canal street everythings walking distance. I really liked that the light entering my room flickered for 20 seconds trying to get started(character ). The provided breakfast selection was good and basic. Clean room. Only comlaint is the shower water pressure was very inconsistent […] and i hate the smell of cheap detergent they use on the sheets. All in all the 4.2 outa 5 Read moreGenuine Hotels.com guest review
"Downtown-Near French Quarter and Jackson Square"
Loved this cozy Hotel. Excellent location, condition and service. Nice Continental Breakfast.Genuine Hotels.com guest review
"Short vacation trip to New Orleans"
We went to New Orleans for a short vacation trip with my wife. The hotel staff is great providing information. The level of attention to guest is exceptional.Genuine Expedia guest review
"Beautiful and convenient but disappointing"
The location was wonderful, very close to Canal and Bourbon Streets. The room was beautiful, loved the exposed brick. This was overshadowed by 2 things--I requested a nonsmoking room and did not receive one, the front desk staff were very short when you ask questions. Before I even finished the question, I was interrupted with an answer. I tried to […] ask a follow up question to get more info and she simply repeated the same info. Read moreGenuine Expedia guest review
"Great location but needs a new maid!"
Hotel was nice, friendly staff, nice decor but bathroom was dirty. Went to sit stuff on cubby in bathroom and was lots of hair. Hair on floor in bathroom and in the tub. Ended up having to clean my bathroom before I could even use it. If I stayed here again, I would make sure I checked in before house keeping left for the day! For the price I paid, […] I expect a CLEAN bathroom, not a hairy one! Read moreGenuine Hotels.com guest review
I enjoyed my stay there as a whole.Genuine Hotels.com guest review
For the price it was very good.Genuine Hotels.com guest review
"Convenient to everything!"
Wonderful service and great free breakfast. Every person on duty was top notch!Genuine Hotels.com guest review
"Nice hotel close to the French Quarter."
Great staff. Got everything we needed when asked. A little noisy at night though as the walls seemed very thin.Genuine Expedia guest review
I Booked through Third party And Got A Smoking Room! Description Of Room Did Not Say Smoking Room!Genuine Hotels.com guest review
When someone has paid for six nights in advance, putting them in a windowless room with barely adequate lighting is not a good idea. Cleanliness is also a question since one can't really see to clean. Breakfast was ok although seating is insufficient when the hotel is full. Like several other places I visited in the city, there seems to be a shortage […] of service staff much less trained staff. I had left my suitcase with hotel storage the last day and returned to find it was wet. The papers and books I had put in the outside pocket were soaked. The bell man apologized profusely but nothing was done about trying to dry it (like offering the use of a hairdryer). The location of the hotel was ideal but I would think twice about returning. Read moreGenuine Expedia guest review
"Good Choice for Business Travel"
I would stay there again. I have to admit I read many of the previous reviews and most were excellent but a few were negative, so I arrived at the hotel looking for trouble. I am happy to report that the front Desk Staff was Friendly and Efficient; My Room was Clean and Comfortable, and the Buffet Breakfast in the morning was fine. I also discovered […] the "Ruby Slipper" Breakfast Place right next door to the Hotel that cooked up an excellent southern breakfast fare at a reasonable price, when I wanted better selections for Breakfast. Overall this Hotel was a good choice. Read moreGenuine Hotels.com guest review
"Roach in the room"
The first night we spotted a small roach in the room, I told the personnel on the lobby, the second night there was another small roach in the room, I even told the manager about it, she thanked me for the gesture, its a shame because I really liked this hotel, the location is very convenient, unfortunately due to the incident and the lack of action […] by the manager we are not coming back, Read moreGenuine Hotels.com guest review
This was a great hotel and very well located off of Canal Street. Hotel staff was super friendly and helpful. Room was very clean and charming. Would stay here again without a doubt. One thing to note - there aren't usually taxis near the hotel, but the valet was super great, running down the street to Canal to hail a cab for us. If you are heading […] to the airport on a busy morning, allow 5-10 extra mins to get a cab from this hotel. Read moreGenuine Hotels.com guest review
Service was excellent, breakfast good and great location. I enjoyed the staffs knowledge of area , food, and emergency procedures (waiting for hurricane Karen). Would stay here again. Oh loved pancake machine lol . Thanks to all staff great job.Genuine Hotels.com guest review
The room was a bit small fine for 2 people, but would have been crowded for 4Genuine Hotels.com guest review
Personnel and front desk representatives were very helpful. The service was very good. Accommodations were clean with a brick wall that I wanted. Spacious for the rate with a Skylight, Very cool. Very nice Continental Breakfast with more choices than I thought. I would stay there when I go back.Genuine Hotels.com guest review
"ask for room with window"
hotels.com room rate gets you no window and moldy room- bewareGenuine Hotels.com guest review
"Good value for money at a very convenient locaatio"
Best Western has done a good job of giving this hotel a old building charm. The rooms are comfortable and reasonably priced. I particularly liked the location - close to convention center, restaurants and French quarters..Genuine Hotels.com guest review
"Nice hotel next to the beach"
We really enjoyed our stay. Would like to go back sometime.Genuine Expedia guest review
Staff was really friendly..accommodating rooms clean bed comfy . It was just right and great location . Def recommend this spot..loved it!Genuine Hotels.com guest review
"Best western plus, to recommend"
I booked the hotel because of its name having "Best Western", for which I always had pleasing experience. It is on Magazine st, right next to Canal Street, but fairly quiet. The bed is very comfortable... Highly recommendGenuine Expedia guest review
"Friendly staff, convenient to conference location"
Drove past it twice, as it's very unassuming on the block. Hotel was VERY convenient to the conference I was attending. The staff was impeccably friendly and helpful. There were a few issues with the safe in the room and had to call maintenance twice, but they arrived quickly to attend to the matter. Continental breakfast was limited but agreeabl […] e. Read moreGenuine Expedia guest review
"great hotel in a great location"
we live just 10 miles from this hotel but a few times a year we leave the suburbs to get away from our children for a weekend. we had a great time. the hotel was clean, quiet and located in the perfect place for all we wanted to do. within a block or two in any direction put us in the CBD, Warehouse District or French Quarter (i'm not sure what actual […] neighborhood the hotel is in but i'd guess the Central Business District however one block over and you are in the French Quarter). Our 10th floor room had a beautiful view of the river and the sunrise every morning. The front desk staff and valet parking attendants were a pleasure to interact with. I can promise you they are not rude because I was a little grouchy with the front desk staff when our key didn't work to our room through no fault of their own on Saturday night. Breakfast was nice and there was something there for everyone, pancakes, sausage biscuits, grits, oatmeal, boiled eggs and all sorts of breads, bagels and muffins. The car took a mere 15 minutes to get out of parking and that was at peak checkout time on a Sunday. I'm not sure what anyone could find to complain about with this hotel. Read moreGenuine Hotels.com guest review
"close to everything"
Loved the brick in the room, which was small-ish, but who cares you're in New Orleans.... room is for sleep and showering ( by the way best water pressure in a hotel )... Staff was friendly and accomadating , answered any questions we had. Would definetly stay here again!Genuine Hotels.com guest review
I have stayed here four years ago, and had a good impression. The hotel is clean and the staff is very nice. Something was leaking in my room (not too bad), and maintenance came to fix it next day. No problem; things happen. I like the location and the price.Genuine Hotels.com guest review
"Close to French Quarter"
Had reservations for non smoking for over a month, however, was stuck with a smoking room. Smoke odor was terrible.Genuine Hotels.com guest review
The rooms were very small. The location of this hotel was fairly convenient to Bourbon St. and other downtown areas. The beds were comfortable but a little lumpy. I wouldn't recommend this hotel for a group of 3 or more people. The hotel was very overpriced and they advertised that parking was free but, they charged me 25-30 dollars to park. When I […] return to New Orleans, I will not be staying at this hotel ever again. Overall, very bad experience. Read moreGenuine Hotels.com guest review
"Close to Bourbon Street & all attractions"
Easy to get to with clean rooms & the location was close to what we wanted to get to.Genuine Hotels.com guest review
Very good hotel and located near everything. Close to bourbon street but far enough away to not be kept up from all the noise from it. Cool décor and very nice hotel. Only negative I would have to give is the parking situation with you only options of either using the valet services provided by the hotel($25 a day) or trying to find somewhere else to […] park. Breakfast was good and never had to wait. Read moreGenuine Hotels.com guest review
I really enjoyed the hotel and the people who work there were very nice and helpful. Shocking in New Orleans! Thanks!Genuine Hotels.com guest review
"Don't Count on Valet"
It's a solid hotel with plenty of convenience to Qtr and Casino but when it comes time to check out, call at least 10 hours ahead or you may be staying another night. It's the one department that is understaffed.Genuine Hotels.com guest review
We have stayed many times in New Orleans and this hotel was very nice, charming, and clean. But I have to say the best thing was the location. We were about 3 blocks from Harrah's, across Canal Street from the French Quarter, and within walking distance to a variety of great restaurants. Valet was cheap for Nola standards and we left the car until 4pm […] without an up charge (5 hours after checkout time). Friendly staff as well. Read moreGenuine Expedia guest review
This was my first time in New Orleans so didnt know area at all. The hotel is located in the middle of town, great if your walking to Burbon St, French Market, Aquarium, etc. Very friendly and helpful staff! Smaller room but clean and comfortable. I was very pleased with my choice in staying here. There is a valet charge seperate from room charge but […] only pay once and is good for entire stay. Read moreGenuine Hotels.com guest review
"Historic Charm with Modern Amenities"
Booked the hotel on a smart phone, just hours prior to arrival. Recently upgraded hotel. Comfortable rooms, friendly staff, clean rooms. Valet parking. Walk to restaurants.Genuine Hotels.com guest review
My only real complaint was the continental breakfast Friday morning. They were out of many things like milk, coffee, fruit, etc. They were waiting on supplies that were suppose to arrive later in the day. Saturday breakfast was fine.Genuine Hotels.com guest review
The rooms were small. The building is old and the floors were uneven. The mattress was also uneven. I made my husband turn the mattress the first night because I felt like I was holding on tight so that I wouldn't roll off the bed. The breakfast left a lot to be desired. By our last day they were out of nearly everything. The lobby also smelled like […] BO. Read moreGenuine Hotels.com guest review
"Infested with BED BUGS!!!"
This is one of the worst hotel we've ever stayed! Stay away unless you don't mind bed bugs. We found 4 bed bugs crawling all over of our bed at 11pm, called the front desk, they sent a Maintenance who confirmed that they were bed bugs. We were given another room to evacuate to that night, but it was too late, my wife has gotten bitten a few places on […] her body already. We asked if they had a laundry room so we can wash all of our contaminated clothes, they didn't have any. Also no apology was given when I called, it almost sounded like they had similar issues in the past. Next morning, I spoke to the Housekeeping Manager, who offered us an apology, said, "this has NEVER happend before". What a lie when I later found out another group also found bed bugs in their room that same night, and they had to change room "3 times". We also found a long trail of ants crawling along side of the door frame at their front door, also all over the front lobby area (which was not air conditioned). Their complementary breakfast was a joke, toaster machine was broken, the only warm food came from a pancake machine. You can't get any WiFi in their brick rooms. The closest convenience store is a CVS pharmacy 3 blocks away. Location is great, that's why this hotel is booked up on weekends. The casino is only 1-2 blocks away, 5 min. walking and you can reach the French Quarter, 6-8 min. taxi ride and you can reach the cruise terminal. Other than its location, this is a hotel to AVOID. Read moreGenuine Hotels.com guest review
It was great and had helpful excellent staff. The room was so clean the only thing I didn't like was the towels that were already in the room but they did bring me fresh towels.Genuine Expedia guest review
"Good price, but there was no COLD."
When I took a shower that evening, it was fine, but there was no cold water the next morning; the shower was scalding hot.Genuine Expedia guest review
Everything was great even though is was raining we had good trip!!!Genuine Hotels.com guest review
Handicap access requested in advance; we arrived at midnight no handicap access available. difficult maneuvering the narrow doors. Not told in advance that there was no access. Overall the visit was average.Genuine Hotels.com guest review
"Great stay !!!"
Perfect ! Easy in and easy out on every aspect of the stay ! the staff was great, the room was clean, nice and very quiet. Breakfast could use a little help but all in all a great stay !Genuine Hotels.com guest review
"Hotel was very nice and clean."
It was very nice. Rooms were very clean, linen was clean. Breakfast was good also.Genuine Expedia guest review
"Close to all sights"
After reading the other reviews I was a little skeptical about booking. I did not experience any rudeness in fact everyone was pleasant and polite. the hotel was located within walking distance to everything such as Harrahs Casino, Bourbon Street and all the shopping stores and resturants. Ideal location. The only problem I had with the hotel was the […] parking and dirty linens on bed. They offer valet parking which was good and very reasonable but they would not tell where the garage was only that its 4 blocks away. You cant go to your car as needed. You had to call 20 mins prior to leaving to get your car brought around. . My other issue was the trashcans were filled with trash prior to us getting there and our bed linens were dirty and had blood stains on them. I did not sleep under the covers. The breakfast was great many items to choose from. As to whether Ill stay again, Im unsure.I really felt uneasy not knowing where or having immediate access to my car. Read moreGenuine Hotels.com guest review
"nice hotel- near everything"
love this hotel- have stayed there 2 times in past year and would stay again on my next visit to new orleansGenuine Expedia guest review
There was a flood two floors up and our room, the last one available was still soaking wet. They put a large fan in our room but we still had sopping rugs. The room was very small and the view consisted of a ladder and a block wall, nothing to write home about but the staff was friendly.Genuine Hotels.com guest review
Excellent experience from check-in to check-out. Room was comfortable, bathroom was excellent and location could not have been better; near French Quarter, Casino, Canal Street, and Tulane. If my son attends Tulane I will definitely choose the St. Christopher. Every staff was friendly and made our stay in New Orleans wonderful. This hotel is first rate; […] easy to get to, park in front, porters were friendly and fast, and the front desk staff made checking in effortless. Read moreGenuine Hotels.com guest review
If you are not traveling with pets , make sure they don't put you on the 2nd and 3rd floors. Those rooms are for people with pets. We checked in with no pets and were put on the 3rd floor , not being told they were pet floors and it smelled bad.After the 2nd night we were moved up to the 8th floor and the a/c did not work . Will never stay again in […] this Hotel. Read moreGenuine Hotels.com guest review
"Walking distance to must-see sights"
Our room was great. It was clean, good view of downtown and great service from the staff. I would stay here again.Genuine Hotels.com guest review
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