This hotel had a great location and the rooms were very clean! The valet was quick and they were wonderful to take our luggage to and from the room. The room was a little small for the 4 of us but its a downtown room so thats to be expected! I woukd def stay here again!Genuine Hotels.com guest review
I always stay here when I have work in New Orleans. The hotel price is a great bargain for its proximity to the French Quarter. The hotel is awesome.. free breakfast, nice rooms (though a little small), but overall, a fantastic hotel. My only beef is with the parking. There is a $25 + $4 per night fee for mandatory valet. I was informed by valet attendant […] that there is a $16 per night lot a block or two over... though I'm not sure if there is in and out privilege. Read moreGenuine Hotels.com guest review
"Very convenient to sites"
My daughter and her two children and I enjoyed the stay. We were happy with the convenience of the trolley/bus, Bourbon street and easy access to all that we wished to see. My car key was lost in the room there but the staff stated they had thoroughly searched the room and they found no key so I am very disappointed with that because the last location […] of the key was on the dresser - it has to be there somewhere. I feel it was knocked from that location somehow and would greatly appreciate more searching for the key. This WAS NOT the hotel staff's fault but the inconvenience to us has been severely felt. Thanks for the wonderful visit your hotel played in our visit to NOLA! Read moreGenuine Hotels.com guest review
"Vacationing in New Orleans"
Very satisfied, location was great. There was no noise, breakfast bar was terrific and overall a very good stay!Genuine Hotels.com guest review
good locationGenuine Hotels.com guest review
"Walking distance to French Quarter"
The staff is friendly , hotel is clean and bed is very comfortable.Genuine Hotels.com guest review
Location was good. Took a long time to have our car brought to us. Room wasn't cleaned one of the days we were there.Genuine Hotels.com guest review
"Nice hotel-close to French Quarter"
TV in room was hard to figure out-wound up being charged for movies that we didn't want to purchase. The TV has a complicated process to get to just the regular non pay channels. If you are not careful on your selections, you are charged for movies. Other than the TV scam, the hotel was a pleasant stay.Genuine Expedia guest review
Extremely small room, hardly any closet space, fuzzy TV reception, desperately needs updating. Very poor setup in the bathroom with pedestal sink and just a shelf over the flush to put toiletries. Make sure toilet seat cover is down or you will surely drop something in there. Vending machines do not work on the 4th,5th & 6th floor. The saving grace […] here was that the staff was always very courteous and helpful. We would definitely stay somewhere else for a few more dollars next time. Read moreGenuine Hotels.com guest review
"Not for non-smokers"
Did not receive the nonsmoking room I requested when I made my reservation 4 months in advance. The staff was nice and tried to move us, but said the hotel was completely booked and unable to. What made it worse, our next door neighbor was a chain smoker with what sounded like end-stage lung disease. The walls were very thin so we heard all the coughing/gagging/spitting […] and our room filled with smoke when she decided to smoke in her bathroom. And you are able to hear every single roll of the toilet paper holder, which is quite alarming in the middle of the night! Read moreGenuine Expedia guest review
The room was clean and we had a great view. Had a great time. Will be coming back.Genuine Hotels.com guest review
Put us in smoking room, when reservation was made nonsmoking. Lied to us saying it was a non smoking room. Found out, it was a smoking floorGenuine Hotels.com guest review
"Where do I put my things?"
Will probably never stay there again. Definitely do not recommend. There was no place to put on makeup or counter to hold makeup bag, tooth brush etc. in bathroom. Only a small and awkward set of boxes on wall directly above the toilet so that things constantly fell, you know where. The very small armorer in the bedroom was difficult to hang clothes. […] Personnel, including hotel manager were helpful and service oriented but everyone's appearance was very messy, unprofessional, and even manager walked around with pen in mouth. This gave the hotel a bad appearance. Read moreGenuine Hotels.com guest review
"Next to French Quarter with historic charm"
Three nights for JazzFest 2014. Room did not have a window, but really not a problem given small amount of time we spent in the room, which was nicely furnished and very clean. Lines and towels were of high quality. Staff was very friendly and helpful. Very decent complimentary breakfast. Not a luxury hotel, but in an historic building with nice ambiance. […] Would definitely go back. Read moreGenuine Expedia guest review
"Great hotel close to French Market"
We had a wonderful experience at this hotel. Our room was small but very clean (but who stays long in their room in New Orleans!) and everything was in good order. There was a small refrigerator and safe in each room. We were 1/2 block off of Canal Street and just a short walk to the French Quarter. Breakfast bar was well equiped and had a good selection […] of breakfast food and drinks. Very good valet parking service. Every one of the employees we encountered were so friendly and helpful! We would definitely stay here again! Read moreGenuine Expedia guest review
There for jazzfest and enjoyed the hotel, food and weather, which was great for being outdoors .Genuine Expedia guest review
"Great place to stay."
We walked everywhere for four day so the location is good and the gals that set up breakfast are SO nice. Front desk staff was ok I guess. Only problem we had was one night the guys across from us were really loud and smoked weed all night to the point our room smelled so bad from it. Other than that the stay was great!Genuine Hotels.com guest review
"Get away weekend"
Except for the room reserved was not the room we ended up with the hotel was greatGenuine Hotels.com guest review
"Great hotel, helpful staff, great location"
We booked this hotel last minute. It turned out to be a great place and a great location. The staff were pleasant and very helpful.Genuine Hotels.com guest review
"nice hotel, close to the French Quarters"
I arrived at the hotel around 8/8:30 PM, was greeted by the desk personal very warmly. The room was interesting as the bricks on the wall gave the impression of old time with a sense of eloquent. I checked out of the hotel 3 days later without incident, everyone was very professionalGenuine Expedia guest review
Basic stay in a hotel with a great location. The cleaning crew kept things in order, but the management and the rooms, layout, style, age, all left a lot to be desired. The front desk is anything but helpful. They don't have any information and they don't keep promises very well. Lack of communication and follow through internally was evident.Genuine Expedia guest review
"Great location. Quiet yet accessible to the Frenc"
Unfortunately 2 out of 4 nights the room was not clean.Genuine Expedia guest review
"Close to everything."
Front desk staff was very friendly and helpful, the continental breakfast was great, room had 2 double beds, very clean and comfortable. Walking distance to Bourbon St., Riverwalk Mall, convention center, etc. Definitely would stay again. If you have a vehicle they only offer valet parking.Genuine Expedia guest review
Great location and amenities. Staff helpful and friendly. Location easily accessible to everything.Genuine Hotels.com guest review
"hotel is in great location. Staff was not heplful"
The hotel was in a great location. The staff was not helpful at the front desk.Genuine Expedia guest review
"close to Burbon streeet"
Bed was to small, but overall goodGenuine Hotels.com guest review
"Great hotel close to everything."
It was our first time in New Orleans to attend a friend's wedding. I picked this hotel because it was close to where the church and reception will be held. Our check-in was smooth and the front desk was friendly and helpful. They gave us a room on the 8th floor and it was nice, cozy and clean. I love the brick walls coz it gives the room a bit of french […] quarter feel to it. The breakfast was great and there's a lot of selection to choose from. The location of the hotel was perfect. It's a few steps from Canal st. where we took the street car to go places. It's about half a block from the Riverwalk and Casino. I would stay here again coz it's a great hotel. You actually get more for what you paid for with free breakfast and wi-fi. Read moreGenuine Expedia guest review
"Close to French Quarter"
Hotel was very clean and the staff more than accommodating. They gave an excellent referral for dinner and helped with reservations.Genuine Hotels.com guest review
"The WORST Stay EVER!!"
For those of us using servicing like Hotels.com or Expedia.com, the management at this hotel tends to stick us in a room without a window! I booked FOUR days, and I stayed in a room without a WINDOW!! On the third day, it rained...all day! But in a room without a window, how was supposed to know it was raining?!?!? The housekeeper on the 6th floor does […] NOT understand English! DO NOT, I implore you, DO NOT order room service!!! You will regret it! My food was old and cold. The fries were hard and cold. The shrimp were cold. The bread pudding was rubber (I literally bounced it off the wall!...literally!). By the time I tasted everything, the deliver guy had taken my money and was gone! If you are here to party, then stay at this place. If you are here for business, DO NOT STAY HERE!!! The only good thing I can say about the place is the breakfast is good! Read moreGenuine Hotels.com guest review
"Nice Hotel can walk to most places"
Nice location we could walk to almost everything. The trolly is just a block away. Free Breakfast and free WiFi is a plus.Genuine Expedia guest review
"Lovely room, plenty of space."
Our only issues was that they charged us $30 a day for parking. They claimed our mini van was an oversized vehicle. It only took up one parking place!Genuine Hotels.com guest review
"Easy Access to French Quarter"
Excellent location, easy walk to the French Quarter. Helpful staff, not haunted, good free breakfast, free wi-fi. Rooms on the small side, but beds are comfortable.Genuine Hotels.com guest review
"Good deal for French Quarter"
We ended up arriving early. I called the hotel and although they didn't have any rooms available yet, they offered to store our luggage for free. Once we got to the hotel they looked at our reservation and told us they would call us if a room came available earlier. They never called but we were able to check in at 4:30PM. The next morning, we weren't […] sure if our shuttle was running late or if we missed it and the woman at the front called the company and verified it was just running late. Overall good, great location and more reasonable than others. Very clean. Read moreGenuine Hotels.com guest review
Great serviceGenuine Hotels.com guest review
"Family with teens"
Preface: The staff was extremely nice and a parade was going on so things were hectic during check in - all hotels were sold out. We had booked way in advance. Our double bed room was given away the first night so we had to do a king and sleeper sofa(2nd floor). It was just ok. I understood the reviews complaining about no windows when I entered this […] hotel room. There were no windows but a big sky light - when it rained that night - the noise of water hitting the skylight was so loud -we couldn't sleep at all. Then...the next day before noon we got moved to our new room- double bed room 7th floor. It was beautiful!!!! 4 big floor to ceiling windows, brick walls - corner unit so big. It was worth the wait - not that we could have changed hotels anyway. Breakfast is your normal hotel breakfast. The staff is the jewel of this hotel. Read moreGenuine Expedia guest review
"Nice location-close enough to French Quarter"
I booked 3 rooms for myself and friends. Very nice rooms, clean and good beds/showers. Good breakfast selection. Friendly staff. Was able to use the hotel's computer/printer to print boarding passes for the flight home. Great location-just across Canal Street from the French Quarter. Easy to walk anywhere in the French Quarter or to catch the Trolley […] Car. Would definitely recommend to others and would definitely stay again. Read moreGenuine Expedia guest review
The staff at the front desk very made the difference. they had good recommendations and made our stay a good oneGenuine Hotels.com guest review
"Not worth it to stay there"
Hotel staff are supposed to make you feel welcomed, but we didn't get that when we stayed. They all looked like they hated working there. The rooms are a bit too small, in my opinion and ours did not have a window. Perhaps the worst part of our stay is we didn't have a shower curtain for the first two nights. I don't understand how that was overlooked... […] Next time we travel to New Orleans, we're staying at another hotel. Read moreGenuine Expedia guest review
"Great Service = Great Vacation!"
This hotel is the perfect location for just about anything you want to do in New Orleans! You are pretty much a 10-15 minute walk from anywhere so once we got the car parked (toughest part of the trip) we didn't see it again till we left 5 days later. The hotel was very busy as there was a large medical convention in town which caused some slight issues […] for us but nothing that would stop me from staying here again. All in all it was an amazing stay and I would definitely come back. Read moreGenuine Hotels.com guest review
"Location not 100% ideal for Mardi Gras"
The location is nice in that it is close to everything, but it is also in the middle of everything and getting to the hotel is impossible during Mardi Gras. We arrived at the hotel after a 12 hour drive and had to park in an overpriced overnight lot because parades block off all of the roads surrounding the hotel. Getting to Bourbon street requires […] crossing a major parade road, so you must wait out the parade in order to get back to the hotel. Waiting for an hour long parade is the last thing you want to do when you're drunk and exhausted. Overall it really was an awesome hotel, & to be fair you shouldn't go to Mardi Gras if you're impatient or broke- but just a heads up to be prepared for these things during that awesome time! Read moreGenuine Hotels.com guest review
Place was great! Very accommodating. Worked with us on early check-in. Even though the room was not ready, assisted me with a place to access my luggage to change my clothes in time for an afternoon tea I was to attend.Genuine Expedia guest review
"Bed bug bites"
Fine first day then room Service "cleaned room" and got bit on ear then progressed to my hands and fingers and itching the bites bigger staff really did not offer any sort of remedy for the situation bad bad experience!!!Genuine Expedia guest review
we won't be backGenuine Hotels.com guest review
"Good location small rooms"
This was a good location. Very close to French quarter. Walking distance to just about everything. The rooms were very small and had no windows.Genuine Expedia guest review
This beautiful hotel ticked all the boxes. Clean rooms with fridge, wi-fi, etc, friendly & efficient staff, excellent location that is walking or tram distance to most areas of action/interest. The interior designer is to be congratulated - the attention to detail throughout this recycled building creates a sense of quality and completeness. All this […] said - imagine the surprise of being provided with paper plates and very cheap plastic utensils for breakfast. It's the little things that can spoil a great impression so it's hoped this was just a temporary situation. Read moreGenuine Expedia guest review
This wasn't my first time staying here, but it's still my favorite hotel in the French quarter, great service, rooms, and staff!Genuine Hotels.com guest review
"Great value, place"
Real nice place, great rooms, great continental breakfast, good locationGenuine Hotels.com guest review
Location was perfect on the parade route... our room was clean and the hotel service was nice and very helpfulGenuine Hotels.com guest review
"Nice hotel 2 blocks from bourbon street"
Over all it was great. Nice staff. Clean room. Great serviceGenuine Expedia guest review
"Very nice boutique hotel"
My Son and I made our first trip to NOLA on business to our surprise Mardi Gras was in progress! So that meant even more fun piled into this particular trip. The hotel is conveniently located to the heart of the city and well within walking distance to nearly everything one would desire to visit in the French Quarter and the immediate out skirts. My […] son 10 and he made no complaints. The staff was for the most part friendly but considering the business of the season I noticed a few hiccups, but it is to be expected. Overall they went well beyond the expectation to provide first class service. Even during the busy season they team seemed to be on the same accord and handled the crowds very well. The room in my opinion was perfect, yes I had a window. Despite the large air compressor as the center view of from my window, buildings are not particularly skyscrapers in NOLA, I was on the 9th floor so looking down I could see the beauty of the city just fine. The complimentary breakfast was plentiful and all the patrons, party goers seemed overjoyed to have the wonderful delights of a hard nights Mardi Gras groove. Overall, I could not have asked for anything more for a last minute pick of a hotel. Read moreGenuine Expedia guest review
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