"was not clean"
The linen was soiled and the coffee pot have used coffee pods in it.Genuine Hotels.com guest review
Our stay was comfortable and we had good visit with family. It was a good location for us to reach Retina Northwest in Portland. We have stayed here previously.Genuine Hotels.com guest review
"Great value in convenient location"
Staff is friendly. Location near bus and light rail is excellent. Room was clean. Condition of hotel was clean and maintained. One would feel safe staying here.Genuine Hotels.com guest review
The only issue I had was the WiFi connection. It was consistently dropping out, besides that the stay was very pleasant.Genuine Hotels.com guest review
"ok for the price."
Nothing to write home about but a good place for a night. Breakfast really lacking.Genuine Hotels.com guest review
Bed was hard as was the flat pillow.Genuine Hotels.com guest review
at check in had to give credit card for an additional100 deposit. Now I get to check and make sure it was refunded properly. I have never had to do this before in all the years I've stayed at motels. No refrigerator, no microwave, limited channels on the tv breakfast consisted of stale English muffins toast or waffles with one syrup. three guests two […] towels. no elevators really not really and enjoyable bargain in my book. Room smelled and shower curtain did not keep water from getting the floor wet. Will stay elsewhere next time. Read moreGenuine Hotels.com guest review
"more like motel, not hotel"
typical too soft bed, noisy rooms with thin walls and ceiling. very little breakfast, no fruit. room was big but little furniture, seemed like something missing. very little choice on the tv that kept buzzing. I will be looking for a different place to stay next time. did have a restaurant within walking distance.Genuine Hotels.com guest review
We never had to move our truck, we walked to the max which was about one block, a pick up and a drop off right there, you can't beat that !!Genuine Hotels.com guest review
Room was reasonably clean, pillows were lumpy, service was ok, location was convenient for us.Genuine Hotels.com guest review
"Convenient to my " places""
Really needs updating! Air conditioner was probably 30 years old. Tattered chair coverings, and you can literally, see through the sheets! Bed was very comfortable though. Asked for fridge but never got it. Assumed there would be microwave too, but no.Genuine Expedia guest review
I would not recommend this hotelGenuine Hotels.com guest review
"No Frills But Clean"
We were there for a quick stop over. It's not fancy, a little dated, but most things had a fresh coat of paint, and most importantly, it was clean.Genuine Hotels.com guest review
"Nice people...nasty place"
Seems like a family just bought it and trying to make it better. But they have a long way to go. It needs a lot of work.Genuine Expedia guest review
Room was filthy, carpet stained with dark red and brown patches, wet spots when we walked in, air conditioner dripped all over the floor. Room smelled of vomit, shower was dirty and barely worked, toilet ran constantly. Noisy apartment building behind the rooms, lots of foot traffic through the alley between the two. Next room over had screaming all […] night. Asked for a room change and were denied, originally booked two nights, denied a refund for the second night despite the room condition. Read moreGenuine Hotels.com guest review
No one told us you had to put 100$ damage deposit down and as a older couple didn't know we would do damage to any ware. Than they lost our 100$ deposit they did find it about 15 minutes later . Breakfast was now goodGenuine Hotels.com guest review
Great room for the price, and very easy to locate the hotel. Customer service was excellent at the hotel, we forgot some items and they provided those to us. Breakfast was a little small, but it worked. If you are looking for something to fill you up considerably there are plenty of breakfast joints around. Overall great stay :)Genuine Hotels.com guest review
"Nice folks, older hotel"
at 10:30pm, the upstair toilet overflowed, leaking into our room. A new room was not offered, but the older gentleman came and wiped up the water. We didn't get any hand towels the second day, but we werem't really there much. The shower was strong and hot, the towels were clean, the bed was comfortable. We would stay there again.Genuine Expedia guest review
"Reasonable rates close to Portland"
We were only there overnight; booked this location because Google said that it was 7 miles from our destination of Washougal, WA. We were frustrated to learn that it was actually 35 miles from there; this could have caused significant problems if not for our rechecking directions the night before the event. Nice hotel, but Google/Expedia need to check […] their accuracy. Read moreGenuine Expedia guest review
The room was nice and big it didnt feel cramped like most hotels do.only issuesi had was the ac unit barely worked, the water preasure wasnt too great, the wifi was weak and they didnt enforce the closing time on the pool. We were right next to the pool and at 10:30 we could hear people in the pool that was suppose to be closed at 9, luckily they werent […] too loud and wake my children up.the wifi we figured we had to be further from the router and thus week signal.but it was great other than that. Read moreGenuine Hotels.com guest review
"Nice and Quite"
Our stay was short but enjoyed each night. Staff was friendly and courtious. Quick and easy check in, Room was very clean and well kept. The only "down-side" is breakfast is from 7-9am and we needed to leave for the day before that so an earlier breakfast time would have been nice. Otherwise very satisfied with our choice of this hotel. Will recommend […] to friends and family. Read moreGenuine Hotels.com guest review
The room did not have a microwave or a fridge. The hall stunk. And the breakfast was not available till 0700...Genuine Hotels.com guest review
"Easy, convenient location"
West side rooms are quiet. Rooms are large but minimally furnished - they do have refrigerator, microwave, but are very picky about extra towels, etc. Breakfast is minimal except they do offer waffles.Genuine Expedia guest review
"Great Check-in Personal !"
Comfortable, clean, quiet ! Location was easy to find, Rooms were clean, pool looked well maintained. Could have restock cups in room but over all stay was reasonable. Restaurants are near or with in walking distance a plus.Genuine Hotels.com guest review
The staff was friendly. The hotel was as expected.Genuine Hotels.com guest review
"Really needs updating"
I've never stayed at a hojo's before, so I did not know what to expect. It was pretty old but I can honestly say I had a good nights sleep. Maybe out of sheer tiredness. It was just really old, kind of like when I was a kid road tripping with my parents back in the late 80's... It's like time standing still.Genuine Expedia guest review
"Great place if headed to Portland by plane, train,"
Across the street from the Cleveland Ave. Gresham MAX station. Good restaurants within a short walk.Genuine Expedia guest review
"Not bad for the price"
Overall, the stay was good. Started off on a bad note...even with a prepaid reservation, they overbooked. So, we got a queen bed Handicap access room, instead of the King bed room I booked. They apologized, but no rate reduction or anything else. Room was clean, but old (peeling wallpaper, holes in the top of the nightstand, etc.). The breakfast was […] just cereal, bagels and waffles, so we didn't eat there...but it smelled good. Read moreGenuine Hotels.com guest review
I was very upset when I checked in and found out that they were going to have to authorize $100 additional. When I made the reservation over the phone with Howard Johnson they said there would not be any additional charges needed to stay. At check in after agreeing for the charge they said that it would go off my card as soon as I checked out. Though […] when I checked out the said that as soon as housekeeping finished the would take the charge off but the it would be about 1-2 business days before funds would be released. So two days later still don't have the $100 back and can't put gas in my car or buy food for my family. Thank you for all your honesty Howard Johnson please get your stories straight and disclose all fees so that people can plan for it. Read moreGenuine Expedia guest review
"the hotel was old and not kept up."
The hotel was just a hotel you can tell that they were just getting the money with out putting much back in to keep things up. The room smelly like smoke so we had to change room. it really needs a minor overhaul to really make people want to go back the bed had a ring of dirt around it ,pillows really flat . The free breakfast was very disappointing […] so we went out to eat. Read moreGenuine Expedia guest review
Very low customer service. Frugal staff.Genuine Hotels.com guest review
Room was old and not very pleasant. Breakfast was scarce. When we asked for more coffee, they told us they didn't and wouldn't make any more for us. I will not be coming back to this hotel ever.Genuine Hotels.com guest review
"Decent room, rude staff"
We stayed at the hotel because of convenience of location to our event and price. The room itself was nice, but the staff was horrible. We booked a room for two, ended up with three as my son came with us. We expected to pay an extra $10 or something, but not only did they make us pay that amount, but then they demanded that we put down a $100 deposit […] as well. What in the world was THAT all about? We are in our 70's, and my son almost 50 --- did they think we had gang affiliation or something? They were pretty rude. But, the room itself was ok. Read moreGenuine Expedia guest review
"Shabby not Chic"
The room was clean, but bedding was shabby. Blankets looked like what you buy at a discount store for $5.00 and then melt in the dryer beds were lumpy. Left the room to find the icemaker and the signage had me running up a floor got there and was directed back down a floor realized the desk clerk was following me and staring. Most annoying was that […] I prepay my room online they took my card charged it $100.00 told me it would be refunded by noon on checkout took 3 days to refund. Read moreGenuine Expedia guest review
"Only So So"
We were greeted by a woman with very low English skills. Then we were told we had to pay a $100.00 deposit to make sure we didn't smoke in the room. It is now two days later and I still don't see my refund on my charge account. The room was fine although fairly old and needs updated.Genuine Expedia guest review
"was ok but a little distance to events"
The bed way to hard and the bathroom sink would not drain properly. The lady at the desk was understanding and very helpful.Genuine Hotels.com guest review
"Find a different budget hotel"
We stayed at the Howard Johnson for one night on our way to see the Columbia River Gorge. Despite the decent room rate, I would choose a different budget hotel (there are many) in Gresham next time. When we walked into our room, there was a dirty towel next to the sink. I think this signified that they were doing maintenance on the sink, because no […] water came out of the sink, and the little that did was a brown trickle. Because we arrived late at night, we were too tired to ask for a different room. The shower was slightly better, but in the morning it too was running slightly off-color. I brought this up with management the next morning and asked for a partial refund. He blamed it on the City working on the water. I think it would have been appropriate for him to mention it during our check-in, but he didn't. Without clean, running water, we might as well have been camping. Management would not give us a partial refund for the lack of basic services like clean water. He made me write out my comment on a tiny piece of scrap paper, and that was it. I later called Howard Johnson Customer Service to see what they could do. They gave my contact information to management at this local branch, but I have not heard back. So please, if you want a cheap hotel, check yourself into a Motel 6 or Days Inn nearby. Management here is awful and uncaring of basic conditions, like letting their guests know that there is no clean water available. Read moreGenuine Expedia guest review
"Bad Customer Service"
I didn't expect too much from this hotel in regards to quality, but I was most bothered by the hotel staff and customer service. They were very rude overall. Breakfast ended at 9am and at 9:03am , one of the staff members asked us to hurry up. We couldn't believe that we weren't even allowed to finish our breakfast in the sitting area. All interactions, […] with hotel staff were less than satisfactory. In addition to poor customer service and poor breakfast (it was basically bread and folgers coffee), the bathroom didn't work, our keys locked us out after the first day, and the floors were filthy. Would definitely not stay here again. Read moreGenuine Hotels.com guest review
"Economical option - Just to crash for the night"
We had driven down from Seattle to Portland for a concert which ended at 10:30 pm in the night. So we needed a place to crash before we could drive back the next morning. The hotel is about 30 mins away from Portland downtown and is a very economical option. The city of Gresham seemed a little dead in the beginning, but it's actually a quaint little […] place with most of your necessities close to the hotel. Read moreGenuine Expedia guest review
Price was very Reasonable ! Room was clean and comfortable-- but they could use a new blanket in the room I was in as it had a hole and was pretty worn out .Genuine Hotels.com guest review
Stayed here since it was very close to MAX rail station. SO convenient. And Elmer's restaurant was next door as well. Motel is older but just fine for our purposes. Left before lobby opened for food service there ,so I can't comment on that.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"terrible customer service"
Very uncomfortable because the setting of the hotel is very unfriendly since I have a lot of family living at Portland all of them want to visit me and the employees were very rude and unfriendly and everyone needed a key to enter the building. This setting is very outdated ...for om he very beginning I felt very unwelcome .. The fron desk was acting […] like was something wrong with my reservation... Read moreGenuine Hotels.com guest review
"Very amiable staff"
I was attending a state scholarship finalist function at the Gresham Elks Lodge and the location of this motel was very convenient.Genuine Expedia guest review
"Not many guests...."
The hotel manager seemed to be stalking us...whenever we left the room for ice or other things he would appear, not to interact, just kind of creepy. Breakfast was sparse - no fruit,coffee was weak and limited in supply, had to request more waffle batter every day, even though they knew we were 4 adults. Also had to request FULL rolls of toilet tissue […] and towels for 4. Location was the main reason for this choice but will not likely return in the future. Read moreGenuine Hotels.com guest review
Clean and confortable, convenient location for GreshamGenuine Hotels.com guest review
Very clean, excellent staff.Genuine Expedia guest review
This was the second time in a row I was not happy with Howard Johnson. I will not stay at a Howard Johnson again. The "continental breakfast" was not much at all. Just cereal and toast. That is not a continental breakfast. Was not worth the money.Genuine Expedia guest review
"Older hotel but clean."
Staff was always curtious and helpful. Would stay there again.Genuine Expedia guest review
The hotel was fine. The breakfast was meager and it was from 7-9 and they mean it is OVER at 9. We were asked to move from the actual breakfast room to the lobby so they could clean up and close the room with a chain-link closure! Weird especially since it was nothing to write home about!Genuine Hotels.com guest review
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