"Find a different budget hotel"
We stayed at the Howard Johnson for one night on our way to see the Columbia River Gorge. Despite the decent room rate, I would choose a different budget hotel (there are many) in Gresham next time. When we walked into our room, there was a dirty towel next to the sink. I think this signified that they were doing maintenance on the sink, because no […] water came out of the sink, and the little that did was a brown trickle. Because we arrived late at night, we were too tired to ask for a different room. The shower was slightly better, but in the morning it too was running slightly off-color. I brought this up with management the next morning and asked for a partial refund. He blamed it on the City working on the water. I think it would have been appropriate for him to mention it during our check-in, but he didn't. Without clean, running water, we might as well have been camping. Management would not give us a partial refund for the lack of basic services like clean water. He made me write out my comment on a tiny piece of scrap paper, and that was it. I later called Howard Johnson Customer Service to see what they could do. They gave my contact information to management at this local branch, but I have not heard back. So please, if you want a cheap hotel, check yourself into a Motel 6 or Days Inn nearby. Management here is awful and uncaring of basic conditions, like letting their guests know that there is no clean water available. Read moreGenuine Expedia guest review
"Bad Customer Service"
I didn't expect too much from this hotel in regards to quality, but I was most bothered by the hotel staff and customer service. They were very rude overall. Breakfast ended at 9am and at 9:03am , one of the staff members asked us to hurry up. We couldn't believe that we weren't even allowed to finish our breakfast in the sitting area. All interactions, […] with hotel staff were less than satisfactory. In addition to poor customer service and poor breakfast (it was basically bread and folgers coffee), the bathroom didn't work, our keys locked us out after the first day, and the floors were filthy. Would definitely not stay here again. Read moreGenuine Hotels.com guest review
"Economical option - Just to crash for the night"
We had driven down from Seattle to Portland for a concert which ended at 10:30 pm in the night. So we needed a place to crash before we could drive back the next morning. The hotel is about 30 mins away from Portland downtown and is a very economical option. The city of Gresham seemed a little dead in the beginning, but it's actually a quaint little […] place with most of your necessities close to the hotel. Read moreGenuine Expedia guest review
Price was very Reasonable ! Room was clean and comfortable-- but they could use a new blanket in the room I was in as it had a hole and was pretty worn out .Genuine Hotels.com guest review
Stayed here since it was very close to MAX rail station. SO convenient. And Elmer's restaurant was next door as well. Motel is older but just fine for our purposes. Left before lobby opened for food service there ,so I can't comment on that.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"terrible customer service"
Very uncomfortable because the setting of the hotel is very unfriendly since I have a lot of family living at Portland all of them want to visit me and the employees were very rude and unfriendly and everyone needed a key to enter the building. This setting is very outdated ...for om he very beginning I felt very unwelcome .. The fron desk was acting […] like was something wrong with my reservation... Read moreGenuine Hotels.com guest review
"Very amiable staff"
I was attending a state scholarship finalist function at the Gresham Elks Lodge and the location of this motel was very convenient.Genuine Expedia guest review
"Not many guests...."
The hotel manager seemed to be stalking us...whenever we left the room for ice or other things he would appear, not to interact, just kind of creepy. Breakfast was sparse - no fruit,coffee was weak and limited in supply, had to request more waffle batter every day, even though they knew we were 4 adults. Also had to request FULL rolls of toilet tissue […] and towels for 4. Location was the main reason for this choice but will not likely return in the future. Read moreGenuine Hotels.com guest review
Clean and confortable, convenient location for GreshamGenuine Hotels.com guest review
Very clean, excellent staff.Genuine Expedia guest review
This was the second time in a row I was not happy with Howard Johnson. I will not stay at a Howard Johnson again. The "continental breakfast" was not much at all. Just cereal and toast. That is not a continental breakfast. Was not worth the money.Genuine Expedia guest review
"Older hotel but clean."
Staff was always curtious and helpful. Would stay there again.Genuine Expedia guest review
The hotel was fine. The breakfast was meager and it was from 7-9 and they mean it is OVER at 9. We were asked to move from the actual breakfast room to the lobby so they could clean up and close the room with a chain-link closure! Weird especially since it was nothing to write home about!Genuine Hotels.com guest review
"Regimented But In A Good Way"
The hotel was very accommodating! The breakfast was scant and very limited hours! At 9:00 am we were asked to remove ourselves from the room and it was cleaned up and a chain was placed till the next morning!! But the people were nice and the place was spotless! Room was spacious but had no refrigerator or microwave! Would stay there again but make […] sure to get up in time for breakfast! Read moreGenuine Hotels.com guest review
"Close to Mt Hood"
Moldy shower and the breakfast was kinda a joke but the price was AMAZING!!!!!Genuine Hotels.com guest review
Our overall stay was pretty good. We mostly just slept there while visiting friends. My only complaint is that when I asked for 3 towels because there was only 2 in the room, I asked how many were in our room which was 4 so I was only given 2 towels instead of the 3 I asked for. I was very disappointed as we were staying for 2 nights.Genuine Hotels.com guest review
"On the Cheaper Side"
Hotel has definitely gone downhill and everything is done on the cheap. Breakfast was minimal - room was clean, but definitely could use some upgrades and not at all impressed. Won't be returningGenuine Hotels.com guest review
"Just what we needed"
All we wanted was a clean room to sleep and shower, we got just that for a reasonable price.Genuine Hotels.com guest review
"Convenient location between Yakima and Portland"
Staff was nice, and restaurants and shops were close by. Carpet had a dirty stain and bed not as firm as previous hotel.Genuine Expedia guest review
Pleasing stay, we enjoyed the staff. It was in a good location to the city businesses. The room was clean and neat.Genuine Expedia guest review
Outdated room, hard to connect internet, small outdoor pool, no spa, and crowded breakfast area wih little seating. It was clean and the staff were friendly.Genuine Expedia guest review
"Nice for the price"
We wanted close to the light rail and it was 1/2 a block away so easy to get downtown. The room was super humid, pillows were flat and there want an ironing board to go with the iron. Only two towels for a four person room. Bathroom so small you had to climb around the toilet to shut the door and no counter space to out anything. It was quiet and clean […] though. Read moreGenuine Hotels.com guest review
Very Satisfied with our stay.Genuine Hotels.com guest review
"Staff makes up for this motel's flaws"
For the area, this motel was a deal. Nothing was particularly wrong, but there are a few areas that could use improvement. Breakfast was mostly grains: cereal, toast, English muffins, waffles. The laundry facilities were satisfactory -- 1 washer & 1 dryer with reasonable rates and detergent purchased from a vending machine.Genuine Expedia guest review
"Close to mass transit"
It was all we wanted it to be. We were one block from the max transit. Staff was more than helpful and very knowledgeable.Genuine Hotels.com guest review
This has to be the cleanest hotel I have stayed at in years and I have stayed at some that were very expensive. Even the corners were clean, I would definately stay again - in fact we are headed back at the end of the week and already have reservations.Genuine Expedia guest review
Its not very well kept up and they don't serve breakfast until 7am so if you are there for work good luck getting food.Genuine Hotels.com guest review
the room smelled and wished it had a refridgerator/microwaveGenuine Hotels.com guest review
"Close to our event"
You get what you pay for, beds were like a rubber ball and pillows were just big enough for your head.Genuine Hotels.com guest review
"Nice Place to stay"
This hotel was nice.Genuine Hotels.com guest review
Felt more like an inmate than a guest visitors must be chin leared and after you pay completly ahead thd ey hold $100Genuine Hotels.com guest review
"Good price for an over nighter"
The room was clean but had some stains. It was quite and the bed wasn't bad. It is an older Motel so you do have a few smells and stains. Couldn't connect to internet, and soda machine was unplugged. Their was an Elmer's Restaurant in the same parking lot so we went there for breakfast instead of eating there.Genuine Hotels.com guest review
Well I thought it would have been a lot nicer than it turned out to be.. the room was decent size, but the iron didn't work, the pillows were flat and only 2 on each bed. Hardly any channels/ no movie channel. The other parts of hotel didn't look any better. The pool was definitely by no means well kept, probably wont be working for summer. Continental […] Breakfast was a shame... overall I was pretty disappointed. But the customer service was excellent. Go figure. Read moreGenuine Hotels.com guest review
Nice place and great price!Genuine Hotels.com guest review
"be careful if you have pets $$"
This hotel wants to charge $20 PER pet. It would be good if hotels.com noted this fact in the fees section. The common areas of the hotel are not well maintained, but the room itself was in good shape.Genuine Hotels.com guest review
The hotel was clean and well taken care of .Genuine Hotels.com guest review
Moldy bathrooms mean staff over a dollar for copies they shut off your key everyday you you have to go down and get a new one and sign a contract that states if you have a guest in your room you will get a 250 dollar surcharge. they wake you up and make you have you room vacuumed even with a do not disturb sign or if you decline wanting the vacuum. […] It was so bad i had to switch hotels. Read moreGenuine Hotels.com guest review
The pool wasn't available. When I mentioned that other guests were smoking marijuana, I was told to call the police. Breakfast selections were minimal and they tried to make us eat it in the lobby.Genuine Hotels.com guest review
"Convenient location for travel on SR 26"
Okay motel. What you'd expect for the price. The motel description mentions the Grotto as a 'regional' attraction which was misleading. The Grotto is not nearby - it's about 20 minutes away per hotel clerk.Genuine Expedia guest review
breakfast was cold cereal or waffles!! Not up to expectation.Genuine Hotels.com guest review
"do not stay here!"
Might be one the worst places I have ever stayed. Loud Mexican music coming out of a banquet room which is about three doors down from the room we were in, broken glass on window of the room, guy checking us in very unfriendly, the breakfast was a disaster. One waffle iron kinda worked, no milk, no batter for the waffle maker and when he did bring some […] out he only brought two and there was probably about ten people waiting. Just a huge waste, motel 6 would have been better. Disaster. Read moreGenuine Hotels.com guest review
Good value. Very clean, staff was very nice. Overall a very nice stay.Genuine Hotels.com guest review
"not a family friendly hotel"
Nice welcome at the front desk checking in. Unpleasent odor entering the building and in the room. Needed to call the front desk several times to reset the Wifi. Poor quality and limited supply on towels. They were very concerned on the amount of towels we had. No visitor of a paying quest is allowed to use the pool, very disappointing to a child.Genuine Hotels.com guest review
Not what we expected. Howard Johnson used to be a much nicer hotel. Disappointed.Genuine Hotels.com guest review
No elevator, no fre.Genuine Hotels.com guest review
"Good location close to Columbie River."
This motel was in a convient location for our trip between Florence OR and the Columbia River Gorge. There is also a very good coffee shop/diner across the parking lot and a Starbucks down the street. We didn't hear any noise from our room which was down stairs facing the pool.Genuine Hotels.com guest review
"close to mount hood"
mgn very polite and helpful, close to where we needed to be,comfortable and cleanGenuine Hotels.com guest review
"Very helpful and accomodating staff."
Stayed 4 nights. Clean with very comfortable beds. Staff was exceptionally accommodating. Need to fix or upgrade waffle iron (could only make one at a time & slow). Near restaurants. Great for the price. I will stay there again.Genuine Hotels.com guest review
"Hotel privacy, not at this place"
They use thier security cameras for all the wrong reasons, you would think they are watching the camers to protect you and your family, but no. My Uncle came to pick me up from the hotel for a movie, before he got to my room they escorted him out, no visitor's past 9pm?? I was talking on my cell in the hallway to get some privacy and they asked the […] I hang up, no talking on your cell phone in the hallways?? Accommodating, not here! Read moreGenuine Hotels.com guest review
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