This was our first time off the strip. We liked the area. Grocery stores, banks and cafes. It was more like staying at home. We missed the shuttle going back to room on Sunday by 2 minutes. It stops and leaves fast. So plan on showing up early or get caught paying for $20 cab like we did. We liked the room and it had a comfy bed.Genuine Hotels.com guest review
This was a short visit to Vegas and we have stayed here before but it seems as this time around the specific room we had was worn out. The sliding door did not lock, thankfully we were on the third floor. The bed was broken!! Once you sit on it it sank!! We wish that there were linens available since we did not pack blankets. The staff were all very […] nice! The electric key entry did not work well as we had to keep going to the front desk for it to be re-activated. The condition of the room was more of our concern. Our room really needs some serious TLC!! Oh and not to mention that the walls are very thin, granted we were on a short vacation we did not expect to be woken up at 6:00 am by our neighbors headboard!! Read moreGenuine Hotels.com guest review
"A good resort for family"
It's the best alternative for families who are interested in staying in more spacious place, they are little far from the strip but they have shuttles every one hour till midnight to drop/pickup. If you choose a cab it costs $10 bugs to get to the Strip. It's luxurious and I would recommend this place for families, who want to cook there and spend time […] in Vegas. The hotel room kitchen includes all the dishes, plates, bowls, silverware, refrigerator, microwave etc. Read moreGenuine Hotels.com guest review
"Great hotel! Very close to all activities..."
I booked a room on line, once we got to the hotel to check in there was mix up! All travelers nightmare!! the staff there very polite and accommodating! The manager very nice took over & care of the situation! Very nice place. From the over all appearance, staff, security, location & feel of the place. Almost like being @ home! I will return & would […] recommended! Read moreGenuine Expedia guest review
"Good and Bad"
I am a business owner and brought a team to vegas for work and a little bit of play. We arrived just an hr before check in which for this resort is 4pm instead of 3pm at other hotels. We walked into the lobby were rudely greeted by a young man who went forward with checking us in, however he told us we could not actually check into the room until 4pm […] unless we wanted to pay extra per room. When I intervened and asked a simple question of if the rooms are already clean and you are assigning us rooms, isn't it at all possible to check in early? he replied with a stern no! When his colleague a nice young lady came to assist since we had 2 rooms, she insisted that it should be ok to check us in early and that she would check with her supervisor to make sure. The young man without any common sense in his immature mind told her "I don't care, I'm NOT going to do it". This was said right in front of us with no care whatsoever if we heard it. He didn't care that we just drove from california (4 hour drive), he didn't care that we were spending over $2,000 for our stay, and he didn't care if we heard anything he said that was towards us. Luckily the young lady went ahead and check us in anyway so we did not have to wait until 4pm, and the rest of the staff was very courteous. I strongly feel that this "immature child" should either be let go or put in a position that humbles him quite a bit. We came to learn from the staff that this is how he always treats customers. Read moreGenuine Hotels.com guest review
"Get What You Pay For"
I traveled for work so my hotel selection was limited by both location and budget. This hotel seemed to be the closest match. My room was surprisingly nice and updated. The front desk staff person with whom I had to interact on two days was not friendly nor accommodating. I was hit with an unexpected "resort fee" upon checking in (I don't recall seeing […] that posted on Expedia anywhere). In the midst of my stay, they decided to change out all of the locks on the doors. I was not informed of this and was left to hang out in the lobby during this time. Shower was lukewarm both days. When asked if they were having hot water issues, I was simply told no. Poor insulation between my ceiling and floor above - was awoken multiple times to activity above. Read moreGenuine Expedia guest review
"Arthur's Birthday Celebration"
We really enjoyed our stay at Club de Soleil! The room was very clean and comfortable, and the mini-fridge was an added bonus, because ice chests can tend to be messy. We liked the friendliness of the staff and the hotel guests vacationing at the same time were friendly as well. We liked that Club de Soleil was located close to stores, such as Target […] and Walmart, and that coffee and bagels were served every morning complimentary! Read moreGenuine Hotels.com guest review
"vegas get away"
The pool was open 24 hrs and we can borrow dvd movies for free. The only thing we didn't like was being charged an extra 25 dollars for checking in at 3 pm which is only 1 hour before their check in time ( 4 pm ).Genuine Expedia guest review
"KID FRIENDLY/CLOSE TO STRIP"
VERY RELAXING!! POOL WAS GREAT. GAME ROOM FUN FOR KIDS. I THOUGHT THIS WAS A GREAT OFF THE STRIP HOTEL/SUITE!Genuine Hotels.com guest review
We loved being off the strip...shuttle dropped us at the New York New York! We will stay again...thanks for a great guy weekend!Genuine Hotels.com guest review
We had so much fun...met some amazing people staying at the resort.Genuine Hotels.com guest review
It's great for the room size and comfortable. But there is no free internet in the room, no free breakfast.Genuine Hotels.com guest review
"Good for your pocket"
Away from the strip. Quit area and good location. Will stay again.Genuine Hotels.com guest review
"Stay was great everything about this hotel was a+"
Only stood there for a day but it was prefect in every wayGenuine Expedia guest review
Good- liked that the pool was always available!Genuine Hotels.com guest review
Hotel was great, room was wonderful and we were complimentary upgraded at check in. Only bad thing was that we weren't told at check in that check out was 10:00 am so we were expecting the earliest to be 11:00 and in no rush. The maids kept trying to come in at 10 and then finally told us we had 15 minutes to leave or woulld be charged another day. […] It all worked out. Read moreGenuine Hotels.com guest review
"Excellent place to enjoy the day relaxing"
I was not sure when I booked this place online but would definitely stay here the next time I visit Vegas. Though lil away from the strip, there are free shuttles one can take from the hotel. I stayed in a junior room with kitchen n it was very clean, had all the amenities inside, felt bad that I didn't have more time to stay there.Genuine Expedia guest review
"Best service people"
Even though the lady from New York was learning the computer her time and energy towards me and my girlfriend made us loyal customers for life!Genuine Hotels.com guest review
The air conditioning was really loud in the room. The rooms were suites that were separated by a door so we could hear everything from the room right next door. Our neighbors had two kids and they played their TV very loud. It is a $15 cab ride to the strip. The shuttle was nice but it makes several stops so it takes about 20-30 min to get to the strip […] and it only stops at two major hotels on the strip. The people working at the hotel were all very nice and helpful. The coffee and beagles in the morning were good. Read moreGenuine Hotels.com guest review
Hotel is very nice. Very clean and very personable front desk crew. It's relaxing with a nice pool and a nice tropical look environment.Genuine Expedia guest review
"ADDITIONAL FEES, WHY???"
I was asked by the hotel staff to provide additional information other than the normal registration number and photo ID. I stated that I can provide the registration number and that they should be able to figure it out on their own. then I was told to send them the confirmation number via e-mail because they cannot find my information by the registration […] number alone since the information gets updated only once a day. I was ALSO asked to PAY AN ADDITIONAL $6.00 FEE for some type of facilities service fee. I was too tired to argue so I just went ahead and payed the fee. I later looked for the contract that I agreed on with expedia and it made no mention of additional fees. SO WHY WAS I ASKED TO PAY ADDITIONAL FEES??? Read moreGenuine Expedia guest review
"hotel was nice service was horrible."
Don't even bother asking for a late check out they will say no automatically. If your not out of your room by 10am they will harass you and send security to get you out. Even though I spoke to the front desk repeatedly letting them know that I would be checked out by 11am since I didn't even arrive back to my hotel til 10 that morning. Within that hour […] they called me 3 times and sent people up to tell us to leave the room. I told them repeatedly that as soon as we got our stuff together we were leaving. That wasn't fast enough for them. Its not even like the hotel was booked it was a Monday! Bottom line absolutely most horrible customer service. Usually hotels try to accommodate their hotel guests. Well not this one. Shuttle bus to the strip sucks too always late. Don't stay here! Not worth it! Read moreGenuine Hotels.com guest review
"Good deal for the money."
No complaints all was as advertized. Clean and well run.Genuine Expedia guest review
We boyfriend and I enjoyed our stay. Very cleans and nice I would recommended it to our friendsGenuine Hotels.com guest review
"Great for the price"
A bit disappointed with the cleanliness of the pool area & outdoor area of the hotel. The price was very good as compared to similar locations in Vegas. I have stated here before a couple years ago, but can tell that the place is starting to look run down & unkept on the outside common areas. I hope they "clean up" the outside as I enjoy staying he […] re. Read moreGenuine Hotels.com guest review
"Great Great Great"
We had a one bedroom suite. Was like an apartment. Had everything we needed. Beautiful room with very nice bed. We used the kitchen to prepare meals. Why would you want to stay on the strip when you have a room twice the size for half the price? Plus they have a free shuttle to take you to the strip. No parking problems.Genuine Hotels.com guest review
"Club de Soliel -- Okay"
The hotel was okay but there were problems with my daughter's room key, with the air conditioning in both rooms that we rented, and they charge a LOT for Wi-Fi. Don't they know that most cell phones COME with hot spots now?Genuine Hotels.com guest review
other than the 1/2 hour check-in time it was a delightful stay - very nice quiet roomGenuine Hotels.com guest review
"Nice place to stay off the Strip."
Our family of five enjoyed our stay at this hotel. It wasn't fancy, but it was clean and the rooms afforded up plenty of space. It was nice to have a washer/dryer in our room, as well as pool towels. Our kids loved the pool. The location wasn't great (kind of sketchy across the street), but it was only a few minutes to the Strip, and the free shuttle […] worked out well for us. All in all, it was a good hotel for us. Read moreGenuine Expedia guest review
"Great for family, couples and excellent price"
great hotel, excellent for a family, very close to everything..happy to choose this wonderful place..i will recommend to any one and come back again and again.Price wise, comfort, pool, quiet, very good customer service, friendly..Love the idea that I felt like home.Genuine Expedia guest review
Frontdesk staff assigned a wrong room. Otherwise the other staff asked me why I am in the room. My friend stayed another room in the same wing. Her room was too noisy to sleep until early in the morning. She says hotel staff doesn't help her.Genuine Expedia guest review
"Great place for the price"
I really enjoyed my 4 night stay. The pool was clean, the hot tub was hot, and the bed was very comfortable. The shuttle to the strip was very good. I will stay here again with no question.Genuine Hotels.com guest review
"Club de Soleil"
Hotel is very close to th New Orleans casino, and other casinos. Room, bathroom, kitchen and living area were very clean. I was surprised how quiet it was at night.Genuine Expedia guest review
the area where the hotel is locaded is not the best but the place is great,love the room ,the pool area,the barbeque area,even the spa was at the perfect temperature ,this place is different then the rest , quiet and relaxing , love it, highly recommend this place if you dont mind driving a couple of miles to the stripGenuine Expedia guest review
i only stayed for a day. i had 2 bedroom suit. suits are good size and has all the amenities. with the price i paid its very good.Genuine Expedia guest review
"the rooms are great"
have fun in the pool and is not far from: the stipGenuine Expedia guest review
"Great place for a get away"
I was only there for one night just for a get away. Once I got there I wished I had booked it for longer. The staff was great and the resort is absolutely beautiful. The only thing I would change is if the shuttle would run more than once every hour. Planning on going back there again.Genuine Hotels.com guest review
"Great sweet hotel"
It was awesome. Clean organized and pretty decorations as well. Also, the bed sheets, comforter, shams, everything were very comfortable! The free shuttle service was great as well.Genuine Expedia guest review
We will not stay here again. They have renovated the property but the walls are all paper thin and you can here everything - conversations from next door, wind, traffic, etc. They didn't give a choice of different pillows and all the pillows were flat and hard and there were no extra blankets. We normally have great luck at TimeShare properties but […] we will never stay here again. Read moreGenuine Hotels.com guest review
Our accomodations were a pleasant surprise. Often when renting a suite, the beds are adequate but not great. Both the queen beds were very comfortable and the bedding was a nice quality. We didn't use the couch bed so I can't vouch for it but hopefully it was of similar value. There were nice stoneware dishes to eat from and the kitchens were clean. […] It was a nice surprise having a larger kitchen along with a kitchenette so nobody was bothered by someones need for a late night snack. The pool was large and clean. I hope I haven't missed anything:) Read moreGenuine Expedia guest review
"Liked it a lot"
I have stayed here before. It has always been great but, this last time I didnt like the fact that they stopped the shuttle to the Orleans :( I was also placed next to a very loud family. Dad kept yelling at the kids and kids were up nad about at 7:00 am when I got to the hotel very late the night before. Other than that I alwasy like staying ther […] e. Read moreGenuine Expedia guest review
"Nice pool; for-pay WIFI."
It was a nice place to stay, with a full kitchen and laundry facilities right in the suite, but there was no way to plug the sink and only one dishwasher detergent, so it was rather difficult to do dishes. Also, they don't provide much coffee unless you walk down to the front desk and ask for it. The free wifi is ONLY in the lobby--if you want wifi […] in your room, you have to pay for it. Read moreGenuine Expedia guest review
"Not a bad choice"
If you aren't wanting to deal with the Strip 24/7, but want easy and quick access to it, Club de Soleil is a nice alternative. It offers a shuttle with convenient and frequent pick up and drop off times and locations and extended hours on weekends. There is an Albertsons Grocery store right around the corner to pick up whatever food you want to have […] on hand. We were In a 2 bedroom 2 bath that slept 6 with the sofa bed- though the pull out was quite uncomfortable for an adult. The space and full kitchen were wonderful. It was great not having to get up and ready right away in the morning to eat breakfast. We were able to eat a leisurely full breakfast in our room there are tennis courts and a 24 hour pool and hot tub We were in the first phase building which is showing some wear and tear and our room was 1st floor street side. I would request a room that is NOT street side as the street is busy and too loud to keep windows open or use the patio. Help was all very helpful and polite Read moreGenuine Hotels.com guest review
"First time stay in LV"
I absolutely adored this hotel. It was clean, updated, and quiet. Being that it is a time share, you don't need get daily cleaning unless your staying a week but we prefer this since we were only there 4 days and do not like people going in and our of the room. The room is fully stocked with everything you will need so we did not even need to ask for […] garbage bags, towels, ect. Because they had extras in the room for us. Would stay here again in a heartbeat. Great location, lots of stores and restaurant nearby. Read moreGenuine Expedia guest review
"Stayed 7 nights"
Very good location. Good shuttle service every hour to New York New York and the Mirage. & return as well. Very nice Premier Junior Suite with kitchen facilities. Whirlpool outside with the swimming pool (Very nice). Close to convenience store to buy beer & wine and to a small market to buy meat, veggies, etc. to cook your own meal.Genuine Hotels.com guest review
"You want maid service? LOL"
Ok not a bad room with mini kitchenette small fridge microwave and sink. They don't make up your room unless your staying more than a week. I had extra towels sent for the additional number days I was there. My iron and tv remote didn't work. No wifi unless you walk into the lobby. No computer to use but the man at the front desk did print up my boarding […] pass Read moreGenuine Hotels.com guest review
We love this hotel perfect for the family and affordable.we have used them twice both times have been the best.the shuttle service is a great easy way to get to the strip. We used the pool every night it's wonderful! We highly recommend this hotel to all of our friends and family!!Genuine Hotels.com guest review
Everything was great except for the shower water. Lukewarm at best!!!Genuine Hotels.com guest review
We did not like being told on arrival of a resort charge and as far as we could see this was just a money grab - no real benefit.Genuine Hotels.com guest review
"Very Happy Stay!!"
We stayed in the 2 room suite and it was very spacious and clean. We loved the fireplace and the balcony. We also loved that they had all the kitchen supplies you'd need for basic cooking! The pool and hot tub was open 24 hrs wich was so nice after coming back from walking all day on the strip and the pool was heated, which was great because it was […] cold out! The shuttles to the strip left every hour on the hour which was soooo convenient!! And they drop off and pick up at both the New York New York and the Mirage. When we asked for more pillows they were right up within 10 minutes with them. The jetted jacuzzi style tubs were so nice with good jets! Overall great cheaper suite place to stay for a few mid 20's friends celebrating a birthday in Vegas!! :-D Read moreGenuine Hotels.com guest review
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