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  • Hotels
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  • Dreams Tulum Resort & Spa All Inclusive
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All hotels in Tulum, Mexico
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1 room,  2 adults 
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Room 1:

Dreams Tulum Resort & Spa All Inclusive - Tulum

20.25671, -87.40671
4 stars
Carretera Chetumal-Puerto Juarez km 234, Tulum, 77780 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $144
Price Match Guarantee
4.3 203 5

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    Dreams Tulum Resort & Spa All Inclusive
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Dreams Tulum Resort & Spa All Inclusive

    • LabnaHa Ecopark Adventures Hotels - Tulum 2.2 miles
    • Tulum Mayan Ruins Hotels - Tulum 3.3 miles
    • Tulum National Park Hotels - Tulum 3.3 miles
    • Gran Cenote Hotels - Tulum 3.8 miles
    • Tulum Hotels - Riviera Maya 4.3 miles

    Nearest hotels to Dreams Tulum Resort & Spa All Inclusive

    • Palms Tulum Luxury Hotel
      3.5 stars
      4.3 miles from Dreams Tulum Resort & Spa All Inclusive - Tulum
    • Xibalba Hotel
      2.5 stars
      4.4 miles from Dreams Tulum Resort & Spa All Inclusive - Tulum
    • Hotel Posada 06 Tulum
      3.5 stars
      4.5 miles from Dreams Tulum Resort & Spa All Inclusive - Tulum
    • Posada Yum Kin
      3.0 stars
      4.6 miles from Dreams Tulum Resort & Spa All Inclusive - Tulum
    • Hotel Kin Ha Pueblo
      2.5 stars
      4.7 miles from Dreams Tulum Resort & Spa All Inclusive - Tulum

    Top Hotels in Tulum

    • Grand Bahia Principe Coba - All Inclusive
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    Nearby 4 Star hotels Tulum

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    Nearby Romantic Hotels Tulum

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    Nearby Beach hotel Tulum

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    Nearby Family-friendly hotels, Tulum

    • Grand Bahia Principe Akumal - All Inclusive
      3.5 stars
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    Nearby Spa hotels, Tulum

    • Oasis Tulum - All Inclusive
      3.5 stars
      3.3 from 33 guest ratings
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      3.5 stars
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      3.0 stars
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      3.5 stars
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      3.0 stars
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    • Hotel Tierras del Sol
      3.0 stars
      5.0 from 2 guest ratings
    • Aventuras Club Lagoon
      4.0 stars
      5.0 from 1 guest ratings
    • TulumBay Hotel
      2.5 stars
      5.0 from 1 guest ratings
    • Playa Azul Tulum
      3.0 stars
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    • Villas Picalu B&B Boutique
      2.5 stars
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    • Mestizo Hotel Boutique & Casa del Mestizo
      3.5 stars
      3.7 from 15 guest ratings
      "Secluded and low-key" Reviewed by a Hotels.com guest on Feb 26, 2013

      Loved staying here. My wife and I went here for our honeymoon and we loved the natural and relaxing atmosphere here. Perfect for someone wanting to get away from the usual vacation crowds.

    • Dreams Puerto Aventuras Resort & Spa All Inclusive
      4.0 stars
      3.7 from 14 guest ratings
      "first cancun trip" Reviewed by a Hotels.com guest on Feb 15, 2013

      It was really nice! This was our first time to this area and we would definitely come back again! Just over an hour south of Cancun. Many nice restaraunts make it easy to eat something different for every meal.

    • Cabanas Copal
      3.5 stars
      3.5 from 4 guest ratings
      "so nice and quiet" Reviewed by a Hotels.com guest on Jan 28, 2013

      loved this place. felt like a treehouse. very quiet location. beach in front is very private.

    • Hotel Cabanas Los Lirios Tulum
      3.0 stars
      3.9 from 123 guest ratings
      "Relaxing Stay" Reviewed by a Hotels.com guest on Jan 25, 2013

      The Hotel was great and location was great!!

    • Parayso Hotel And Spa
      2.5 stars
      3.3 from 26 guest ratings
      "Best Beach LOCATION" Reviewed by a Hotels.com guest on Dec 27, 2012

      the location is the best thing about the hotel..right on the Beach. Sound of the tide is wonderful and always a breeze. The room was "balcony"on 3rd floor. It was spacious with a king bed & futon & hammock chair. The balcony was as big as the room with lounge chairs. It seemed clean, but our 2 day stay did not include maid service. The only complaint is that there was No Hot or even Warm Water. The Cold Water is NOT Potable! There was no food or drink there or phone, clock, tv etc. The power went out for a little bit the 2nd nite..no biggy! W didn't pay much for 2 nites so you get what you pay for! I liked the place for location & true beach feel.

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    Overview of Dreams Tulum Resort & Spa All Inclusive - Tulum

    Location.
    The Dreams Tulum Resort & Spa provides Ultimate-Luxury and family-friendly accommodation on a white-sand Caribbean beach that stretches along the Yucatan Peninsula in Tulum, Mexico. Xel-Há theme park is located three kilometers away.

    Hotel Features.
    The resort's hacienda-style lobby displays Mexican handicrafts, iron chandeliers and handmade wooden furniture. Eight on-site restaurants serve a variety of cuisine from Mexican and Japanese, to Italian and Thai. La Hacienda Bar offers a tequila sampling menu. 24-hour room service is available. An Internet Café offers wireless Internet access for a fee. Business amenities include fax and photocopy services. Recreational amenities include outdoor movies, onsite tennis lessons in an indoor court, and live music and dances performed on a beachfront stage. An outdoor pool offers ocean views. The resort's spa contains relaxation rooms and offers services such as Swedish, Thai and hot-stone massages on the beach, body scrubs, a whirlpool, plunge pools, Vichy showers, and reflexology (advance reservations are required for massages and spa treatments). The spa contains a pre-Columbian temazcal steam bath, while a spring-water cenote pool functions as a natural plunge pool. This resort features a small chapel where weddings and weekly masses are held. The Explorers Kids' Club provides supervised activities for children ages 3 to 12.

    Guestrooms.
    This Unlimited-Luxury resort offers 431 guestrooms and suites which include private furnished balconies or terraces, most with hammocks, air-conditioning with in-room climate control, direct-dial telephones, CD/DVD players, electronic in-room safes, coffeemakers, twice-daily maid service, 24-hour room service and daily refreshed minibars with soft drinks, juices, bottled water and beer.

    Image of Dreams Tulum Resort & Spa All Inclusive, Tulum
    4.3 out of 5 Excellent (203 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Staff was very service minded and helpful, cleaning of the rooms was twice a day, the restaurants did not have any wait and no reservations required.... The food was a little bland, but that is probably because most people from us and canada don't like much spice in the food, so they probably catered to that. The beach was somewhat of a disappointment, there were a lot if sharp rocks under water and while we were there it was windy and waves which made for bad snorkeling. This was my first all inclusive experience, and it was favorable, I did enjoy the hotel, the staff and their nightly shows. My kid loved the explorers club. by Bjorn  from Austin, TX, USA on 03/17/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Dlx Garden View w/BalconyHammock King Bd

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Balcony. Patio. Desk. 29-inch television. In-room safe. Wireless high-speed Internet access (surcharge). Dial-up Internet access (surcharge). Cable television service. Premium television channel(s). OnCommand Video. DVD player. Direct-dial phone. Fax machine. CD player. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Makeup/shaving mirror. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Wheelchair accessible. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Dlx Ocean View w/BalconyHammock King Bd

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Balcony. Patio. Desk. 29-inch television. In-room safe. Wireless high-speed Internet access (surcharge). Dial-up Internet access (surcharge). Cable television service. Premium television channel(s). OnCommand Video. DVD player. Direct-dial phone. Fax machine. CD player. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Makeup/shaving mirror. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Wheelchair accessible. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Preferred Club Honeymoon Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One four-poster king bed. 627 square feet (60 square meters). Private balcony or terrace with garden or ocean view. Located on floors 1–3. Separate living area with sofa. Marble bathroom with shower and jetted tub, double vanities, hair dryer, make-up/shaving mirror, and scale. 29-inch cable TV with DVD/CD player. Wireless Internet access. Minibar. In-room safe. Coffee maker. Ceiling fan and air conditioning. Champagne upon arrival. Concierge services.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Preferred Club Jr Ste OceanFront King Bd

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Balcony. Patio. Desk. 29-inch television. In-room safe. Wireless high-speed Internet access (surcharge). Dial-up Internet access (surcharge). Cable television service. Premium television channel(s). OnCommand Video. DVD player. Direct-dial phone. Fax machine. CD player. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Makeup/shaving mirror. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Wheelchair accessible. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Dlx Garden View w/BalconyHammock Db Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. Private balcony or terrace 6 square meters (64 square feet) with wrought-iron table, two chairs, and garden view. 36 square meter (387 square foot) room. Air conditioning. Ceiling fan. Minibar (restocked daily with juices, water, beer, and sodas), 27-inch TV, and CD player. In-room electronic safe. Oaxaca black clay lamps. Marble bathroom with shower (no tub), bidet, scale, hair dryer, and makeup mirror. Iron and ironing board. 24-hour room service. Concierge service (16 hours per day). Twice-daily housekeeping.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Premium Jr Ste Garden View Db Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. 546 square feet (50 square meters). Private balcony or terrace with garden view. Located on floors 1–3. Separate living area with sofa. Marble bathroom with shower and jetted tub, double vanities, hair dryer, make-up/shaving mirror, and scale. 29-inch cable TV with DVD/CD player. Wireless Internet access. Minibar. In-room safe. Coffee maker. Ceiling fan and air conditioning. Champagne upon arrival. Concierge services.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Premium Jr Suite Ocean View Db Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. 546 square feet (50 square meters). Private balcony or terrace with ocean view. Located on floors 1–3. Separate living area with sofa. Marble bathroom with shower and jetted tub, double vanities, hair dryer, make-up/shaving mirror, and scale. 29-inch cable TV with DVD/CD player. Wireless Internet access. Minibar. In-room safe. Coffee maker. Ceiling fan and air conditioning. Champagne upon arrival. Concierge services.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Jr Suite Garden view balcony & hammock

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed. Private balcony or terrace 6 square meters (64 square feet) with wrought-iron table, two chairs, and garden view. Separate sitting area with sofa. 42-square meter (451-square foot) room. Air conditioning. Ceiling fan. Minibar (restocked daily with juices, water, beer, and sodas), 27-inch cable TV, and CD player. In-room electronic safe. Oaxaca black clay lamps. Marble bathroom with shower, bidet, scale, hair dryer, and makeup mirror. Iron and ironing board. 24-hour room service. Concierge service (16 hours per day). Twice-daily housekeeping.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Dlx Ocean View w/BalconyHammock Db Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. Private balcony or terrace 6 square meters (64 square feet) with wrought-iron table, two chairs, and ocean view. 36 square meter (387 square foot) room. Air conditioning. Ceiling fan. Minibar (restocked daily with juices, water, beer, and sodas), 27-inch cable TV, and CD player. In-room electronic safe. Marble bathroom with tub (no shower), scale, hair dryer, and makeup mirror. Iron and ironing board. 24-hour room service. Concierge service (16 hours per day). Twice-daily housekeeping.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Junior Suite Ocean View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed. Private balcony or terrace with wrought-iron table, two chairs, and ocean view. Separate sitting area with sofa. 42-square meter (451-square foot) room. Air conditioning. Ceiling fan. Minibar (restocked daily with juices, water, beer, and sodas), 27-inch cable TV, and CD player. In-room electronic safe. Marble bathroom with tub (no shower), scale, hair dryer, and makeup mirror. Iron and ironing board. 24-hour room service. Concierge service (16 hours per day). Twice-daily housekeeping.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Premium Jr Suite Ocean View King Bd

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Balcony. Patio. Desk. 29-inch television. In-room safe. Wireless high-speed Internet access (surcharge). Dial-up Internet access (surcharge). Cable television service. Premium television channel(s). OnCommand Video. DVD player. Direct-dial phone. Fax machine. CD player. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Makeup/shaving mirror. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Wheelchair accessible. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Premium Jr Ste Garden View King Bd

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Balcony. Patio. Desk. 29-inch television. In-room safe. Wireless high-speed Internet access (surcharge). Dial-up Internet access (surcharge). Cable television service. Premium television channel(s). OnCommand Video. DVD player. Direct-dial phone. Fax machine. CD player. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Makeup/shaving mirror. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Wheelchair accessible. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Run of the House

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Double Occupancy
    This room opens to a balcony. Wireless Internet access (surcharge) keeps you connected, the CD player makes it easy to listen to your own music, and premium TV channels are offered. Request an in-room massage. A minibar and a coffee/tea maker are supplied. The private bathroom has bathrobes, complimentary toiletries, and a hair dryer. A ceiling fan, complimentary bottled water, and a safe are among the conveniences offered.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Preferred Club Jr Ste Ocean Front Db Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. 546 square feet (50 square meters). Private balcony or terrace with oceanfront view. Located on floors 1–3. Separate living area with sofa. Marble bathroom with shower and jetted tub, double vanities, hair dryer, make-up/shaving mirror, and scale. 29-inch cable TV with DVD/CD player. Wireless Internet access. Minibar. In-room safe. Coffee maker. Ceiling fan and air conditioning. Champagne upon arrival. Concierge services.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Preferred Club Presidential Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king four-poster bed in bedroom. 8-square-meter (893-square-foot) private terrace with ocean view, spa tub, and sun-beds launcher. 181 square meters (1,948 square feet). Authentic colonial decor. Walk-in closet. Dining and living area. 29-inch TV with cable channels and DVD/CD player. Wireless Internet access. Minibar refreshed daily with water, sodas, beer, and juice. Marble bathroom with shower, double sink, bidet, upgraded amenities, phone, and jetted tub. One half bathroom. In-room safe. Iron/ironing board. Air conditioning and ceiling fan. Champagne upon arrival. Private concierge services. Dreams box for room service. Connecting Dreams Jr. Suite Ocean Front room on request and availability.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Hacienda Club Presidential Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed in bedroom and one sofa bed in separate living area. Private balcony with pool and ocean views. Terrace with sun beds. 102 square meters (1,095 square feet). Hacienda style. Wood flooring and authentic colonial decor. 27-inch TV with cable channels and DVD/CD player. Wireless Internet access. Minibar refreshed daily with water, sodas, beer, and juice. Large bathroom with shower, jetted tub, double sinks, and upgraded amenities. In-room safe. Iron/ironing board. Air conditioning and ceiling fan. Champagne upon arrival. Private concierge services.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    Hacienda Preferred Club Suites

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed. Private balcony with partial-ocean view. 58 square meters (622 square feet). Hacienda style. Wood flooring and authentic colonial decor. 27-inch TV with cable channels and DVD/CD player. Wireless Internet access. Minibar refreshed daily with water, sodas, beer, and juice. Bathroom with shower, jetted tub, and upgraded amenities. In-room safe. Iron/ironing board. Air conditioning and ceiling fan. Champagne upon arrival. Private concierge services.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • DVD player
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 3 PM
    • Caters to families
    • Minimum check-in age is: 21
    • American Express
    • MasterCard
    • Visa

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • All guests staying in hotel guestrooms must be registered with the hotel.

    Amenities

    • General
    • Garden
    • On private beach
    • Patio
    • Picnic area
    • Poolside bar
    • Pool table
    • Restaurant
    • Shopping on site
    • Swimming pool - children's
    • Swim-up bar
    • See more facilities
      • Ballroom(s)
      • Bar/lounge
      • Barbecue grill(s)
      • Beach towels
      • Beach umbrellas
      • Gift shops or newsstand
      • Indoor tennis court
      • Luggage storage
      • Number of outdoor pools - 2
      • One meeting/conference room
      • Rooftop terrace
      • Snack bar/deli
      • Tennis on site
      • Total number of rooms - 431
      • Tours/ticket assistance
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Welcome amenities
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Bathrobes
      • Bathroom scale
      • Cable TV service
      • CD player
      • Ceiling fan
      • Climate control
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Dial-up Internet access (surcharge)
      • Direct-dial phone
      • DVD player
      • Extra towels/bedding in room
      • Hair dryer
      • In-room childcare (surcharge)
      • In-room massage available
      • Makeup/shaving mirror
      • Minibar
      • Patio
      • Premium TV channels
      • Private bathroom
      • Turndown service
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Free parking
    • Porter/bellhop
    • Sauna
    • Secure parking
    • Security guard
    • Steam room
    • Supervised childcare/activities
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • Arcade/game room
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Cell phone/mobile rental
      • Children's club
      • Complimentary newspapers in lobby
      • Concierge desk
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Free breakfast
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
    • Business & Event
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Library
    • Multiple large conference rooms
    • Room service (24 hours)
    • Secretarial services
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
      • Banquet facilities
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Portofino Restaurant - À la carte restaurant serving Mediterranean and Italian cuisine for dinner each evening. Casual attire; long pants required for men. Nonsmoking.
    Himitsu Restaurant - Chinese and Thai dishes served à la carte for dinner. Casual attire; long pants required for men. Nonsmoking.
    World Café - An international menu includes Continental and Mexican dishes as well as other regional dishes. Offering Continental breakfast and buffet options for breakfast, lunch, and dinner. The buffet includes a special section for children.
    El Patio Restaurant - Casual restaurant serving à la carte Mexican dishes. Offering lunch and dinner.
    Seaside Grill Restaurant - Beachside steakhouse serving snacks, lunch, and dinner. Breakfast served seasonally. Casual.
    Bordeaux Restaurant - Romantic restaurant reserved for adult guests. Menu features French dishes. Casual attire; long pants required for men.
    Gohan - Modern Japanese setting for à la carte sushi dining. Open nightly for dinner only. Casual attire; long pants required for men. Nonsmoking.
    Rendezvous - Serving international and national drinks, including tropical beverages. Open late morning to late night. Located in the main lobby.

    Desires Music Lounge - Sports bar; guests must be 18 years of age or older to enter. Casual; located in the main lobby.

    Manatees Bar - Swim-up bar in the main pool. Offering tropical drinks and service to the pool area. Open late morning to late afternoon.

    Sugar Reef Bar - Main bar offering cocktails, juices, and soft drinks. Open late morning to late night.

    Revive Bar - Spa facility offering cool, natural drinks. Open mid-morning to mid-evening.

    Barracuda Bar - Located between Himitsu and Bordeaux. Offering pre- and post-dinner drinks. Open evenings.

    Recreation

    Privacy abounds on this white-sand beach and with no other hotels within 1.5 kilometers (one mile) in either direction, strolling or laying out on the sand is usually quiet and uncrowded. The resort provides snorkeling equipment for exploring the long coral reef that lies just offshore.

    A lighted hard-surface tennis court and two lighted soccer fields, plus a trampoline on the beach are all provided, along with water sports gear such as kayaks, paddleboats, sailboats, motorboats, boogie boards, and snorkeling equipment. An on-site dive center can arrange PADI certification classes (surcharges) and provides complimentary introductory scuba lessons in the pool.

    Guests have access to the Riviera Maya Golf Club, approximately 10 miles from the resort. The development includes an 18-hole championship course designed by Robert Trent Jones II. The club offers complimentary food and beverage to guests staying in an all-inclusive plan.

    Located 35 kilometers (22 miles) away is Puerto Aventuras, where there is a full-service marina (dolphins can often be seen playing in the marina's waters) with a boat launch and charter-fishing boats. Also onsite are running trails, tennis lessons, and scooter/moped rentals.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bird watching nearby
    • Boat launch nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Kayaking on site
    • Motor boating on site
    • Parasailing nearby
    • Playground nearby
    • Rowing or canoeing on site
    • Running track/path on site
    • Sailing on site
    • Scooter/moped rentals on site
    • Scuba diving on site
    • Skydiving nearby
    • Snorkeling on site
    • Swimming on site
    • Tennis lessons on site
    • Volleyball on site
    • Windsurfing on site
    • Yoga classes/instruction on site

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Tulum, Mexico
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    Dreams Tulum Resort & Spa All Inclusive Tulum

    A short guide to Tulum

    Built on a bluff facing the rising sun, the Mayan ruins of Tulum offer breathtaking views of the Caribbean. Just south of Akumal, Tulum’s proximity to Cancun makes it the most visited archeological site in Mexico. The village of Tulum, along the main highway, offers shops, restaurants, and cantinas. To the north, tourists can swim with dolphins or dive among brilliantly colored fish at Xel-Ha.

    see all hotels in Tulum

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Tancah - 1.1 miles
    • LabnaHa Ecopark Adventures - 2.2 miles

    3.0+ mi

    • Tulum - Mayan Ruins - 3.3 miles
    • Tulum National Park - 3.3 miles
    • Gran Cenote - 3.8 miles
    • Tulum Monkey Sanctuary - 4.6 miles
    • Tulum - 4.8 miles
    • Dos Ojos Cenote - 4.9 miles
    • Xel-Ha Water Park - 5.4 miles
    • Xcacelito Beach - 6.1 miles
    • Playa Del Carmen Airport (PCM) - 33 miles
    • Cozumel Intl. Airport (CZM) - 36 miles
    All hotels in Tulum, Mexico
    Reviews
    • All (203)
    • Business (1)
    • Romance (7)
    • Family (12)
    • Friends (3)
    • Other (180)
    4.3 / 5
    Excellent

    Score breakdown (from 203 reviews)

    • 5.0
      (109)
    • 4.0
      (57)
    • 3.0
      (23)
    • 2.0
      (10)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.5
    • Comfort
      4.3
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 5
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    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect!
    Genuine Hotels.com guest review
    5 night trip in Mar 2013
    Lynn
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Great hotel for family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Staff was very service minded and helpful, cleaning of the rooms was twice a day, the restaurants did not have any wait and no reservations required. The food was a little bland, but that is probably because most people from us and canada don't like much spice in the food, so they probably catered to that. The beach was somewhat of a disappointment, […] there were a lot if sharp rocks under water and while we were there it was windy and waves which made for bad snorkeling. This was my first all inclusive experience, and it was favorable, I did enjoy the hotel, the staff and their nightly shows. My kid loved the explorers club. Read more
    Genuine Expedia guest review
    Other trip
    Mar 17, 2013
    Bjorn
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Relaxing beautiful beaches"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The food was truly extraordinary every restaurant we ate at including the buffet had high quality menu items. The air conditioner in our room was very noisy and did not seem to work well. Also was a little frustrated with being accosted immediately upon arrival by salesmen trying to sell us a timeshare in the company. The entertainment was also phenomenal […] each act was a group of professionals, easily would cost $50 plus for tickets in the US. Read more
    Genuine Expedia guest review
    Other trip
    Feb 24, 2013
    Couple of docs
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "I recommend this establishment"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It's not cheap BUT it is very nice and comfortable and pretty and the food is good
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    beezy
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Everything was excellent and nothing to change to actual set up of hotel.
    Genuine Expedia guest review
    Other trip
    Feb 17, 2013
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Perfect balance"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Big enough to be left alone but small enough to get a little special attention and to know some staff. Great beach, open space on either side, good food, fun activities. I will be back!
    Genuine Hotels.com guest review
    4 night trip with friends in Jan 2013
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    3.0 / 5
    Good
    "Not so sure..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Our vacation started off on a bad note. We got there to find out our room wasn't available and that they had 'upgraded' us to a different suite. After seeing the 'upgraded' room, we could not figure out how this was an upgrade. The room was dismal and the bathroom was in need of repair (see the attached pics). The 'upgraded' room was also over a bar […] that was playing football (lots of yelling late into the evening) and every time you left the room you were in front of everyone-the bellhop who moved our luggage even commented on the noise level. On day 2 (after much complaining) we got put into the room that was booked and things picked up! The new room looked as we had expected and had the oceanfront view that was paid for. The food was good and the staff was great! The grounds were really pretty. It was really rocky getting into the ocean so water shoes or great caution are recommended. Couple of tips: *Call/email to verify your room prior to arrival. They tried to tell us that they don't guaranteed bed sizes etc. despite it being booked and on the confirmation. Would just double check if specific bed(s) are needed. *Get up early to reserve a chair. There were times that all the chairs at the pool were taken by 6:45 a.m. We probably wouldn't go back there. The initial stress we went through really left a bad taste. Overall, an o.k. resort though. Read more
    Genuine Expedia guest review
    Other trip
    Jan 20, 2013
    Erin
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    2.0 / 5
    Fair
    "A great oportunity to review their standars!"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    Due to humididity...the rooms (BED IN PARTICULAR)are very stincky and normally they dont change the bed covers...so stinks bad. They probably do it so they dont wash a lot bad its a really bad hodor. Also, their bed springs are really worn and havent probably been changed in a long time...ANY MOTEL SIX bed would do better. The food is very american!! […] more POTATO COUCH oriented than anything. They never change the menu on their buffet, something almost any other all inclusive hotel does! Their music selection really sucks...bad and cheap sound system!! I could say the only thing it saves them is how friendly staff they have!! big + for the hard workers at Dreams! Read more
    Genuine Expedia guest review
    Other trip
    Jan 15, 2013
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Great Hotel!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the staff and environment. I would not say it is for the heavy party-goer spring breaker type of person. Doesnt get that wild and crazy but it was perfect for what my husband and I were looking for to celebrate our honeymoon! There was always shows going on and the staff was amazing! We loved our time there!!
    Genuine Expedia guest review
    Other trip
    Jan 10, 2013
    Yvette
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Best all-inclusive so far"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel is perfect those looking for an unpretentious vacation.The rooms are well appointed and sparkling clean. The grounds are well groomed and so well marked so that as my wife said "even I can't get lost". The buffet was of excellent quality(remember it's a buffet). The a la carte restaurants are terrfic with smallish portions which encourages […] you to try several courses off the menu. Unless requested the alcoholic drinks are on the weak side however they are very flavorful and you can try several without sleeping the afternoon away on the goregous beach.Despite the small size of the resort it has 2 pools, one more for activities, the other quieter. The Co-Co cafe serves excellent coffees as well as having a smoothie outlet which makes for a terrific change of pace. We truly enjoyed our vaction and will return to Dreams Tulum Read more
    Genuine Expedia guest review
    Other trip
    Jan 9, 2013
    Wally
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "great hotel for the whole family"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    the rooms need better pillows, they are small and lumpy. they also need more lounge chairs on the beach and by the pool. also, would be better if they cleared more of the rocks at the entry of getting into the ocean where they have it roped off as the swim area. the first few feet to get in is so rocky and it really hurts your feet to get past that […] before you hit the sandy bottom. everything else was good. i would rate the hotel a 4.5 Read more
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    Dee
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    3.0 / 5
    Good
    "Mediocre"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The property and the room was lovely, overall, but lots of little things irked me. Would not stay here again. Upon arrival, I was offered a glass of champagne and was checked in quickly. So far, so good. But then I was directed to meet with a guy who was selling some sort of time share or something. Room was pretty. Air conditioning running at full […] blast, marble floors, large size. Fridge in room stocked with soda, water and beer. Plenty of drawer space. Nice shower. Gorgeous beach, which was very peaceful at night and in the mornings (my favorite times of day to be out). Pools were nice and looked very clean, Bar service was usually good. Drawbacks: fridge made annoying buzz and I had to unplug it to sleep at night; alarm clock had been unplugged and was not easy to reset because the print on the buttons was so faded; one bottle of bath product was not labeled so I couldn't even tell whether it was soap or shampoo or what; spa menu provided in Spanish only; a/c did not have auto setting...either on (running non-stop) or off; uncomfortable bed; big flies of some sort; sliding closet door was tough to slide...would get stuck halfway through. Biggest annoyance was noise. Every sound outside, from footsteps to luggage being rolled around to voices, etc.---all noises echo loudly among the buildings. Food was mediocre, as was restaurant service. Was not impressed with concierge service, either. Lady at the tour desk was very nice and helpful, but the wait was long. Read more
    Genuine Expedia guest review
    Other trip
    Jan 7, 2013
    Diane
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "First Visit to the Riviera Maya & a Good Vacation"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    We can't say enough good things about the hotel staff, from when we received a champagne welcome to a handshake and 'please come back and stay with us' on our departure. The room though was a bit disappointing, especially the air conditioning and the number of times we had to call about getting our room cleaned. We brought our 14-year old son along […] who slept on the small sofa in the room and we had to call many times asking to have the sofa made into a bed. Also, the floor was always sandy, so we assumed they rarely swept the floor #which was marble#. The food was outstanding and the Dreams Entertainment Staff tried to encourage everyone to participate. They did host a New Year's Eve party which we felt wasn't that good but we enjoyed ourselves. This was our first visit to the Riviera Maya and we'd definitely would like to come back but perhaps try another resort to compare. Read more
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    Dennis
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Great experience !"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Dreams Tulum's entire staff was incredibly friendly, helpful, fun and accommodating to every need. The food was fabulous, especially the French and Asian restaurants - no reservations required a great plus !
    Genuine Expedia guest review
    Other trip
    Dec 9, 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    3.0 / 5
    Good
    "ROOMS ARE AWFUL"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      2.0
    The rooms are dated. dark and dismal. The TV was ancient, and all scratched up. The drapes fell a good 18" short of the floor. The furniture was tacky not what I had expected. The bathroom had been updated but the shower door was an inch too short so water poured into the room. There was a huge opening ( about 4 foot square ) from the bedroom into the […] bathroom so you could never have any privacy. The strangest thing! I could observe from the bed, the toilet, sinks and bathtub. The sofa and chair were good for firewood! The resort itself was pretty and the staff and cleanliness of the room was acceptable. The entertainment finished too early. Bands sometimes set up and played for 45 minutes finishing at 10pm. There was a beach party every night with the same music played over and over again. We had decided on day 1 we would not return. Read more
    Genuine Expedia guest review
    Other trip
    Dec 6, 2012
    Cathy
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Pleasant Stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I was there with a group of 40 for a wedding at another place down the road. I wouldnt recommend Dreams for a wedding, unless you don't mind getting married at a place that churns out so many that they seem mechanical now. If you are there to hang out with a group, though, this place was very nice, as far as all-inclusives go. The food was generally […] good, service was good and it had a touch of class that are lacking at several other hotels in the area. The grounds and beach are both very nice, too. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Nov 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Great hotel for the whole family!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great staff, so friendly and helpful! This is our second trip to Dreams Tulum (this time with a 8 month old) and will go again!
    Genuine Expedia guest review
    Other trip
    Nov 19, 2012
    Christina
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "This hotel is superb."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful garden, nice rooms and fantastic restaurant, fantastic staff.
    Genuine Expedia guest review
    Other trip
    Nov 12, 2012
    Bea
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    2.0 / 5
    Fair
    "Meh...don't bother"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    When we stayed her on our honeymoon in 2010, i wrote a review that could be summed up by "good service, nice rooms, but awful food". Well, returning for a friends wedding in 2012, i can update that by saying, the food is still awful, but the service has declined, as well as the quality of the rooms". There are so many other beautiful places to stay […] in Tulum. Dont bother with this one. Read more
    Genuine Expedia guest review
    Other trip
    Oct 12, 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Place has some CON's - I will still go back though"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Okay, I usually don't write reviews but after tons of research on locations all over the Caribbean we decided on on this property for our 10 year anniversary. Overall it was a gorgeous hotel on a great beach with very good food. So that checked all of our boxes. My complaints that immediately after checking in we were hit up by a time share guy that […] was presented to us be the hotel as a event organizer. Not a great start! Eventually we did find a way to get the time share coupons without sitting through the time share and they were supposed to work on the spa but they said that none of the coupons worked and we had to get the spa manager on the phone in 2 different situations to force those coupons to work that we were promised would work. Then, the drinks were not made with premium alcohol as we expected from what we read on our reservation. They kept trying to sell us a $200 lobster dinner on the beach. It was $30 just for a small bottle of sun tan lotion and everything was astronomically priced. Lastly, our room was beautiful but we could hear traffic from the road, our toilet never flushed after multiple calls to the office, and a 3 inch long cockroach was in our room and living in my wife's purse that allowed me to hear a scream out of her that made me think she was getting stabbed. :) We told the manager of our issues but they blew us off with a simple apology. I expect more from a fine resort and that's why I decided to write this. Read more
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    Tony
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Perfect family vaccation spot"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    No hooks in bathroom, no hooks anywhere else to hang wet swim clothes. Beach is just gorgeous, great in-house PADI Maya Diving school. Great snorkeling and scuba diving; Good tours to cenotes. We traveled with 2 adults and 2 kids (5 and 7) Food so-so not a buffet lover; But if you go for beach, sand palm trees and family this is a great place to be; Avoid […] VIP - AMresort staff, very aggravating and made us an offer to 'buy in' for 24.000US $; Crazy and very out of place!!! Read more
    Genuine Expedia guest review
    Other trip
    Sep 30, 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Excellent vacation spot"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was wonderful experience. The entire staff was very professional and always friendly
    Genuine Expedia guest review
    Other trip
    Sep 17, 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Great hotel for family!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We really enjoyed our stay at Dreams Tulum from Aug31-Sept5. My husband, 22 month toddler and I had a garden view suite. It's a small and clean hotel; perfect for our relaxed get-away. We did not have any issues with the staff, restaurants or service. Everybody was really helpful and friendly. The beach was really nice despite others negative comments. […] Great hotel and location. Read more
    Genuine Expedia guest review
    Other trip
    Sep 10, 2012
    City girl
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Wonderful stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel - would recommend it to anyone. Fun but not too rowdy.
    Genuine Expedia guest review
    Other trip
    Sep 3, 2012
    Betsy
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Classic resort"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Had a really nice stay at this resort. The 6 different restaurants offered a good selection of food. It was nice not having to make dinner reservations. The Italian restaurant was our favorite. The staff were all very accomadsting and friendly. The grounds were beautiful and well maintained. It was nice having two different pools, one with music and […] activities and the other was quite large and peaceful. The beach in front of the resort is well kept. However of you venture from the resort, the beaches do have a lot of trash washed up. The ocean is beautiful and turquoise. The resort offers many activities such as yoga on the beach, stretching and many others. The entertainment was a little cheesy but I think well suited for kids. Overall, we had a great experience. Read more
    Genuine Expedia guest review
    Other trip
    Aug 30, 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Super all inclusive!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I read many reviews before booking the hotel and was fully prepared for the two oft stated drawbacks: uncomfortable mattress and rocky beach with lots of seaweed. I found just the opposite. The bed was wonderfully comfortable in my suite with ocean view and the beach was cleaned daily of what seaweed accumulated. The water was mostly free of seaweed […] and yes while the beach as you walked out into the water could be rocky, there was enough area to pick your way around so as to enjoy a swim. Immaculate grounds! Read more
    Genuine Expedia guest review
    Other trip
    Aug 28, 2012
    Janine
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    2.0 / 5
    Fair
    "The Nightmare"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The title says it all, doesn't it? Pluses: Nice ocean view and little patio with hammock; decent food; friendly staff. Minuses: mildew on bathroom fixtures; ceiling leaked; small pools whose lounge chairs all fill up by 10am; uncomfortable plastic chairs on the beach; bars frequently closed; sushi restaurant had no tuna and actually gave us a tuna roll […] with NO TUNA in it; buffet very crowded at meal time; resort is simply off the highway not walking distance to anything; check-in took forever and then, though we were instructed to wait for a baggage man to take us to our room, there were no baggage men on duty so we walked ourselves... place was awful, avoid it and any other hotels run by same owners Read more
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    George
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "VACA"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    THE STAFF IS GREAT,THEY ALL SPOKE ENGLISH SPECIALLY ERIC AT THE BAR AND NEISY AT THE BEACH..DID NOT LIKE THE PRESSURE SALES...HOTEL IS CLEAN BUT FOOD WAS OK,BUT MOST ROOMS SMELL MUSTY...HAD A GOOD TIME WITH THE FAMILY..I WOULD RETURN
    Genuine Expedia guest review
    Other trip
    Aug 23, 2012
    JORGE
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    3.0 / 5
    Good
    "Possibly a good choice for a young family....."

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Good location,kept well, nice rooms,grounds and lovely beach. Only a narrow access to the water without beach shoes. Snorkeling is possible,but there is little to see close to shore. Plan a trip to one of the nearby inlets or reefs. Restaurant dress code is a problem. Ladies have free reign but gents must wear long trousers and closed shoes - crazy […] in 90 degree heat. A relaxing holiday is difficult with overzealous entertainment staff. They spoiled our experience,with blaring music and microphone announcements 12 hrs a day. A list of activities issued each day. Tennis lessons and Dancing at 'Desires' were listed every day - they never occurred once. We found clients wandering around trying to find the disco - just like us! There are no floodlit soccer or activity areas - they do not exist any more. Football is on the beach - not ideal. Soccer enthusiasts take note. The tennis court was out of action all week. The fence had apparently blown over in the recent storm. There was no evidence of action to make repairs despite badgering the staff. Trips are overpriced and we had an itinerary being changed without notice - a dispute we are trying to resolve. Beware the hotel will prevent you leaving if you try to adjust payment to compensate for a bad experience! There is insufficient to occupy teens at this resort. It was a shock to see entertainment staff intoxicated - so unprofessional. Maybe a good choice for families with young kids. Not a place for tranquility or for teens. Read more
    Genuine Expedia guest review
    Other trip
    Aug 19, 2012
    Midlander
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Good Couples Resort"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great resort overall. Hurricane Ernesto went through the area the day before we arrived. There was no damage to the resort, but there was a lot of seaweed that washed up on shore constantly. The beach directly in front of the resort is okay...there is a great beach ~200 yards south of the resort...no rocky bottom. I would purchase water shoes if you […] are looking to be in the ocean. The resort did say they offered snorkel equipment and kayaks, but each time we inquired about obtaining them, I was informed that the ocean was too rough to give them to us. We were there for 5 days and 4 nights and were not able to do any kayaking or snorkeling because of the 'rough ocean'. Entertainment group was okay. 24 hour room service was great. Mosquitos in the room became a problem towards the end of the trip...not sure where they came from because we never had the door open for too long. Read more
    Genuine Expedia guest review
    Other trip
    Aug 15, 2012
    Brian
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    3.0 / 5
    Good
    "Go to Playa Del Carmen Instead"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    #1 - The Spa and VIP people aren't just sitting at a booth asking you if you need a massage or would like to enlist into their VIP program but are walking around the resort bothering people while they sit at the beach, by the pool and at the bar. #2 - The A.C. unit in our first room didn't work and we spent the first two days having guys come back and […] forth to our room. #3 - This is a good resort for families with young children. Not for 16 - 21 or honeymooners. Families with young children appreciated the programs they had for the kids. #4 - Their touring agency (Amstar) is slightly more expensive than other agencies and a pain to get a hold. #5 – Avis opens at 8 but are almost always very late. Then it takes an hour and a half to two hours to get the car despite promises it would be their sooner. #6 - Most of the bartenders were average. Some were horrible. #7 - It is nearly impossible to sleep in as the staff goes down the hallways with loud carts and the doors to the rooms are paper thin. #8 - Deserts at every single restaurant were horrible. #9 - Food is average. Some highlights mixed with some busts. Overall - The resort was average yet you feel like you should be getting more. I think the most annoying part of it all was that I think they think they are doing a good job. In many ways I feel as though our group enjoyed our stay DESPITE the resort. As in... the resort made it very difficult for us to enjoy our stay but we made the most of it anyways. Read more
    Genuine Hotels.com guest review
    8 night family trip in Jul 2012
    Gene
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    3.0 / 5
    Good
    "Mediocre At Best"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    #1 - The Spa and VIP people aren't just sitting at a booth asking you if you need a massage or would like to enlist into their VIP program but are walking around the resort bothering people while they sit at the beach, by the pool and at the bar. #2 - The A.C. unit in our first room didn't work and we spent the first two days having guys come back and […] forth to our room. #3 - This is a good resort for families with young children. Not for 16 - 21 or honeymooners. Families with young children appreciated the programs they had for the kids. #4 - Their touring agency (Amstar) is slightly more expensive than other agencies and a pain to get a hold. #5 – Avis opens at 8 but are almost always very late. Then it takes an hour and a half to two hours to get the car despite promises it would be their sooner. #6 - Most of the bartenders were average. Some were horrible. #7 - It is nearly impossible to sleep in as the staff goes down the hallways with loud carts and the doors to the rooms are paper thin. #8 - Deserts at every single restaurant were horrible. #9 - Food is average. Some highlights mixed with some busts. Overall - The resort was average yet you feel like you should be getting more. I think the most annoying part of it all was that I think they think they are doing a good job. In many ways I feel as though our group enjoyed our stay DESPITE the resort. As in... the resort made it very difficult for us to enjoy our stay but we made the most of it anyways. Read more
    Genuine Hotels.com guest review
    8 night family trip in Jul 2012
    Gene
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    3.0 / 5
    Good
    "Still Waiting..."

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    #1 - The Spa and VIP people aren't just sitting at a booth asking you if you need a massage or would like to enlist into their VIP program but are walking around the resort bothering people while they sit at the beach, by the pool and at the bar. #2 - The A.C. unit in our first room didn't work and we spent the first two days having guys come back and […] forth to our room. #3 - This is a good resort for families with young children. Not for 16 - 21 or honeymooners. Families with young children appreciated the programs they had for the kids. #4 - Their touring agency (Amstar) is slightly more expensive than other agencies and a pain to get a hold. #5 – Avis opens at 8 but are almost always very late. Then it takes an hour and a half to two hours to get the car despite promises it would be their sooner. #6 - Most of the bartenders were average. Some were horrible. #7 - It is nearly impossible to sleep in as the staff goes down the hallways with loud carts and the doors to the rooms are paper thin. #8 - Deserts at every single restaurant were horrible. #9 - Food is average. Some highlights mixed with some busts. Overall - The resort was average yet you feel like you should be getting more. I think the most annoying part of it all was that I think they think they are doing a good job. In many ways I feel as though our group enjoyed our stay DESPITE the resort. As in... the resort made it very difficult for us to enjoy our stay but we made the most of it anyways. Read more
    Genuine Hotels.com guest review
    8 night family trip in Jul 2012
    Gene
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Beautiful resort"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We enjoyed our stay. Service was wonderful and the food was great. The beach was beautiful. We first read some of the previous reviews on here and were a little nervous about what the beach would be like. We found some of the negative reviews to be wrong! The only issue we had was a cockroach in our room, but they quickly moved us to a new room. They […] are normal to them in Mexico, but not to us and they understood. Overall, it was a great vacation! Read more
    Genuine Expedia guest review
    Other trip
    Aug 5, 2012
    Amanda
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "BEST VACATION"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    One word: AMAZING! The resort was literally a dream and the staff were beyond friendly. We booked a "run of the house" room and it was gorgeous and spacious. Staff came in several times per day to clean, remake beds, and refill the minifridge. The facilities were equally fantastic! There was plenty of activities throughout the day to keep busy, while […] there were also plenty of places at the resort to get away and enjoy the scenery. At night the staff put on shows for entertainment as well. Restaurants were great - they did have small portion sizes but we saw that as an opportunity to try many different appetizers, entrees and desserts at one meal. Our favorite was Coco Smoothies and Cafe - great drinks and fabulous service. While there was a lot to do at the resort, we took two excursions. The agents/tour guides (we used BEST DAY) were friendly, helpful and professional. 2 Cons - Guests wake up early (5-7 AM) and "claim" lounge chairs on beach and by pools. Very annoying as we would be at the beach from 9 - 4 everyday and many wouldn't re-claim their chairs until 12-1 in the afternoon. The other con was the cost of basic goods on the resort. Whatever you do, bring enough sunscreen, aloe vera, personal items. We had to buy aloe one day and paid $20 American dollars for something that would cost $5-7 in the states. Read more
    Genuine Expedia guest review
    Other trip
    Aug 3, 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Great service and family friendly!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel staff were amazing. They were friendly and helped you in every way possible! Our room was cleaned and stocked with beverages everyday. Towels and wash clothes however were not stocked the same every day. The daily entertainment was fun to watch and participate in!
    Genuine Expedia guest review
    Other trip
    Jul 28, 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "good value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    excellent value , good food, good service, great family outing.extremely kid friendly. restaurant service...from ordering to food arriving , needs to improve, way too long . Wine selection is very weak,only one red wine offered and the same one in each rest and bar for the entire week. mattress need upgrading, do not match up with overall quality […] of room (premier room) the pool and pool deck needs a complete overhaul. overall nice property , worth the price. Read more
    Genuine Expedia guest review
    Other trip
    Jul 27, 2012
    AR
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "The pleasant resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All around the resort was great. The only issues that I had was when you went in the water at the beach it was very rocky and you could only go in certain places and stand. The second thing was the Wifi didn't work in the room I was in, it worked in the lobby and by some of the restaurants in the resort but for the most part I think they need to upgrade […] there Wifi Read more
    Genuine Expedia guest review
    Other trip
    Jul 26, 2012
    Starr
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    1.0 / 5
    Poor
    "Good service Horrible rooms."

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      1.0
    • Condition
      1.0
    My room had no hot water and they could not fix it. Also the toilet broke twice. The phone in the bathroom didn't work. Stay 4 times in the past. This time it was a room disaster. The personnel was great as usual and the food was very good. The guy in the front desk is a very rude person.
    Genuine Expedia guest review
    Other trip
    Jul 20, 2012
    Rob
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    2.0 / 5
    Fair
    "Disappointing!"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    Horrible uncomfortable beds. Beach area in front of resort full of rocky seaweed/reef; not swimmable; unless you walk away from the resort a little, then there's an small bordered area that you can swim in. Swim up bar narrow and not very long; always filled with people as all activities take place in that pool. Food at the buffet was the same for breakfast […] and dinner; unsure of lunch. Other restaurants were ok; Bordeaux was our favorite. Smoothie bar was awesome. Entertainment at night was not great; except for one night where there was an amazing fire show. Definitely a family resort. That's on top of the fact that it's a 90 min drive from Cancun airport. It definitely wasn't worth the money. I've stayed at Dreams in La Romana; much better than this one in every way. Overall, disappointing. Read more
    Genuine Expedia guest review
    Other trip
    Jul 17, 2012
    A Traveller
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Excellent get away place!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    Where to begin? Resort is great. Think of it is a cruise ship on land. Every day there are activities and entertainment. Staff is excellent. These folks really do work very hard and extremely friendly. Everyone has always greeted us no matter where we went and offered assistance Grounds are very well kept. It has 2 large pools, even though they may […] describe is 3 or 4 . One pool has bar access and that's where all of the activities happen. Beach is great if you like volleyball or soccer. Not so great if you want to swim. Way too much sea weed. Many complain about food in all inclusive resorts. Well, this place has 7 restaurants. We were highly impressed by the quality of food. Also, food presentation was amazing. Keep in mind that restaurants have dress codes Alcohol is another thing that everyone complains -> water down or make drinks weak. It is partially true.They are definitely strong enough to get you a good buzz but also it makes sure that there are no passed out idiots laying around in their vomit. Bartenders are super fast and friendly. Will not wait long for a drink The biggest disappointment was our bedding. We definitely couldn't get much rest because of poor mattress quality and overall hotel noise in the mornings. Other than that it was fantastic! TIP: There are public shuttles going from tulum to shopping places and cost between 1 and 3 usd. Just walk to the main street. They run every 5min Read more
    Genuine Expedia guest review
    Other trip
    Jul 17, 2012
    Tony
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Great Anniversary Trip"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great choice of restaurants, amazing entertainment staff and shows. Very clean rooms and bigger than you would think. Some rooms are a bit outdated with furniture and beds but overall very clean and nice. Beach has rocky entrance but great water and excellent pools. Plenty to do all day.
    Genuine Expedia guest review
    Other trip
    Jul 15, 2012
    Dave
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "Great VAULE for a QUALITY Vacation!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    First, this was my first all inclusive resort, first time in Mexico, so maybe I was easily pleased. But I LOVED Dreams Tulum! My wife and I were there last month on our honeymoon. The entertainment staff was a blast. All young and a lot of fun. They had all kinds of activities throughout the day- bocce ball, sand volleyball, pool volleyball, pool basketball, […] drinking games, scuba diving lessons, canoeing, paddle surfing and more. They had a super sweet life-size like chess and checkers boards outside, so I kicked my wife's butt in checkers, haha. Also photographers would go around the beach/pool area taking photos of you with holding tropical animals. You can purchase these at the photoshop. Food at French/Italian/Asian restaurants was super nice and would've been very expensive. They have a cigar store too, so I enjoyed some Cubans! Alcohol was good- some top/mid shelf served: Johnny Walker Black, Jack Daniels, Jose Cuervo Especial Silver. Beer- they only had Bud Light and Corona. For kids they have all day activities if you need time to yourself. Our baby was mostly in the care of my mom, so we didn't use those services, but the play area looked very very cool and spacious! CONS: The shower was kinda hard to turn on, had to push and turn the handle. Simple maintenance that should've been fixed. They had a sweet shuffleboard court, but no equipment for it (someone a few weeks earlier broke it, but come on people, let's replace it :) SUPER GOOD VALUE!! Read more
    Genuine Expedia guest review
    Other trip
    Jun 30, 2012
    Scott
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    5.0 / 5
    Outstanding
    "AMAZING All Inclusive Resort!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our experience at the Dreams Tulum was AMAZING! My husband and I stayed for 8 days. First, let me start by saying the property is beautiful. The were staff constantly grooming the lawn, and prunning trees and bushes. The place was immaculate. Secondly, the room we stayed in was very nice and clean. The bed was so comfy. The floors of the whole suite […] seemed to be marble and were pretty, but being on the first floor meant we could hear the people upstairs moving around. That was the only minor thing I didn't like in our room. Moving on to the food and beverages. Its all inclusive, so what more can I say other then the food was delicious, and the drinks were tasty. Several restaurants to choose from but our favorite was the World Cafe for the variety and convenience. Next, the beach view was unbelievable. There were plenty of seating along the beach. If you don't know, Tulum has the second largest reef and coral in the world, first being in Australia. That being said, there was only a small portion of the beach you are allowed to walk into and swim without stepping on rocks, so wear water shoes. We lasted about 5 seconds in the ocean, and returned to the pool. Overall, we LOVED our experience at the resort. I have already told our family that this place will be our next vacation spot! If you are wanting to go wild and pull all-nighters , this is NOT the resort for you. If you are a family or couple looking for a fun, relaxing place to go in vacation, this is the place to be! Read more
    Genuine Expedia guest review
    Other trip
    Jun 27, 2012
    Amber
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    3.0 / 5
    Good
    "Save your money"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Way over priced, food is mediocre at best. I read a review on TripAdvisor and am now convinced that too many reviews are fake. One said best Taramasue they ever had. I've been eating them for 40 years and a hostess twinky was better than what they served. ( no joke)There are too many other hotels to choose from, skip this one.
    Genuine Expedia guest review
    Other trip
    Jun 25, 2012
    Jeff
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    3.0 / 5
    Good
    "Good overall hotel, with many many details to fix."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      2.0
    Spa: dirty, cold water pool very dirty, some bugs found. Spa Staff: fantastic.
    Genuine Expedia guest review
    Other trip
    Jun 24, 2012
    Marcelo
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "LOVED THIS PLACE!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was very nice. The rooms were pretty decent however, the beds, in both our rooms, were lumpy and not comfortable. ALL the staff were extremely friendly, helpful and very happy. We truly enjoyed talking to the staff and getting to know some of the entertainment folks. Everyone was very friendly! The only other critique i would have is that […] the cafeteria food (breakfast!) was essentially the same every day and variety would have been nice but the other restaurants were very good!! Read more
    Genuine Expedia guest review
    Other trip
    Jun 19, 2012
    jennifer
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Great place/staff but food/beach could be better"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is nice, the rooms are comfortable and clean, the pools are great an also the staff. The food is ok. They have the principal restaurant with a self service buffet that we went for breakfast and lunch were the food is decent and they have also a few more restaurants (Italian, Mexican, Asian, etc) where we the food is regular. The beach is beautifull […] but has a lot of rocks and a little place to swim. Nevertheless is our first time in an all inclusive hotel and we have a great time. Read more
    Genuine Expedia guest review
    Other trip
    Jun 10, 2012
    Carlos
    US

    Dreams Tulum Resort & Spa All Inclusive - Tulum
    4.0 / 5
    Excellent
    "Beautiful place and exceptional staff!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    We had a wonderful trip and would go back again. The hotel is beautiful and the staff is superb. The only complaint is the beds are very hard. We joked that the beds are made of lime stone and the air conditioning in the rooms just don't keep it cool enough especially at night. Really didn't get much sleep the entire trip. However when I complained […] they immediately moved us to a new room unfortunately the bed was still hard but the new room did feel a little cooler. I would recommend this hotel just would say check your bed and air and if your not satisfied they will do anything to make you happy. Overall was fantastic :)) Read more
    Genuine Expedia guest review
    Other trip
    Jun 8, 2012
    Starla
    US
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