excellentGenuine Hotels.com guest review
"Great Stay But Interesting, too..."
My dad and I stayed in two rooms in the main building. Together we had one full room. My room was the nicer of the two. We figured out that they must be in the middle of renovations. My room was styled really nice and dad's... not so much. He couldn't open his sliding door. BUT a maintenance guy we caught in the hall was more than happy to help. We […] mostly laughed about it. Until I tried to take a shower. There was no hot water at all. Tried nob both ways just in case is was opposite of the letter... nada. Had to use dad's shower. He fell in his due to no slip-proof grip. MINUS all of that... staff was super friendly. Location was perfect. I'd stayed here before so I was familiar with the area. We'd return again after giving them some time to change over to their new upgrades. Wish them luck and hot water. :) Read moreGenuine Hotels.com guest review
Door in bathroom rusty. Refridgerator dirty pool dirty. I would not recommend.also no blankets on the bed only sheets.Genuine Hotels.com guest review
Needs repairs, location perfectGenuine Hotels.com guest review
Worth the money everytime.Genuine Hotels.com guest review
THE FIRST THING THAT HAPPEN WAS THAT THEY GAVE US SOME ROOM THAT WAS OCCUPIED. THANKS GOD NO ONE WAT IN THE ROOM WHEN WE OPEN. THEY GAVE US A KEY THAT OPEN MULTIPLES ROOM WITH THE SAME KEY. FOR 3 NIGHTS THEY NEVER PICK UP THE FRONT DESK PHONE. I HAD TO GO IN PERSON FEW TIME IN ORDER TO GET MY REQUEST. ONLY 2 TOWELS PER ROOM. THEY SAID THEY DIDNT HAVE […] MORE, THE HOTEL WASNT PACK . WE REQUEST 2 BEDS BECAUSE I HAD A SON , THEY DIDNT GAVE TO ME , I WHEN I REQUEST A ROLLING BED THEY SAID THEY WERE WORKING ON IT, BUT I TOOK MORE THAN 72 HOURS AND THEY NEVER GAVE TO US. FOR THE PRICE WAS GOOD,,, IF YOU ARE COMING BRING BATHROON TOWELS AND BEACH TOWELS. Read moreGenuine Hotels.com guest review
The location is good, but the hotel needs to improve more..the towels, sheets and the blanquets mine was thore and the tub was paint and the paint come off horrible!Genuine Hotels.com guest review
The hotel was alright especially for the price we paid I didn't expect very much. We first got a room in the main building that was horrible. We asked to switch over to the beach building and they were very helpful also the rooms weren't only nicer but definitely cleaner. I had a great view of the pool and the beach. Overall we were happy with our weekend. […] Id book there again. Read moreGenuine Hotels.com guest review
Was alright I guessGenuine Hotels.com guest review
El sofa cama no tenia colchón, sabana, ni colcha, no habían toallas en el cuarto, llame y se demoraron 1 hora con 15 min en traerlas.Genuine Hotels.com guest review
"Hotel pé na areia"
Um dos prédios tem vista total para o mar, que foi o que havia comprado, porém a funcionária informou que Hotéis.com tinha solicitado reserva no prédio sem vista para o mar. Depois de muita luta consegui. Hotel velho, mal conservado, colchão que afunda no meio. Banheira estava vasando, molhava todo o banheiro, mesmo usando o chuveiro. Tem facilidades […] - microondas e frigobar, mas só vale pela localização e espaço do quarto. Não me hospedaria novamente. Read moreGenuine Hotels.com guest review
"Alt und laut aber am bzw. in Strandnähe"
Wir wollten nur eine Nacht in Strandnähe günstig wohnen, haben uns so unwohl gefühlt und würden so einen Fehler nie wieder machen. Keine Erinnerungsfotos gemacht!Genuine Expedia guest review
"INSANE! UNACCEPTABLE! Florida Beach Hotel"
07/08/14 Fl0ridabeach Lauderdale by the Sea, Florida
Friday 4th of July. check in took 4 hours! Only one person in front desk on July 4th insane! . Long lines! NO manager on duty the entire weekend! Saturday afternoon : Elevator went down. Fire rescue had to come. ( they state that kids were playing in elevators, understandable it happens BUT where is security , where are the camaras????? Sunday July 6th 12.30am. Fire alarm, we all had to evacuate, fire rescue came they stated that someone pulled the alarm, i personally spoke to fire rescue supervisor. He asked the front desk for some keys, keys were located at the office behind front desk, and they were just few keys that the guy from front desk didn't know what they were for. I personally was there with them. Office asked me to wait outside. Sunday July 6th 3.30am. again fire alarm went on again, fire rescue came again, I personally called 911 they came and i personally asked the police if he had authorization to arrest the person that was playing with the alarm, he answered "yes" so i asked him to ask for the camaras and see who was doing that an arrest that person because it was not fare for the rest of the guests of all ages. There was no manager on duty so police asked the guy in front desk and he stated that there was no camaras on the floors only in lobby, so one of the guest add a very good point, he stated that if there is no proff that someone is plaing with the alarm it could also be that fire alarm is not working properly. Unfortunatelly police said that there was nothing they can do, that that was a problem of the hotel and how they manage their business. Office Barrios told front desk to give out the phone number of the Manager, Andrew Sappat because he didnt want to give us the phone number, so officer BARRIOS told him to give it to us, everyone was complaining because we had problems since the check in. Another point was that elevators are like terror elevators! They have no "Certificate of use of Elevator", i asked front desk, she called Andrew Sappat and he stated that she was not allowed to have those documents, i asked her to call him back again because those documents are public records and they must be posted in the elevator, he answered that they just changed elevator company and they dont have the certificate yet. If they dont have the certificate, elevator shouldn't be working then and that's a lye because i was there months before and the cerficate was not there either. This is unacceptable. Insane. Lady on front desk RENE, was very helpfu, its not her fault, she did her best. Friday after four hours doing my line i told her "you should have called your manager andrew sappat and ask him to come or you are leaving because this is insane! and not fare for you" How can he have only one person in a 4th of July! I came at the hotel at 11am and they told me that check in was at 11am whiis is true and they asked to come back at 3pm. I agreed. I came back at 3.30 and there was a long line so i decided to come back. I came back at 5.30pm and i checked in at 9pm. with Rene, lady of front desk. I dont understand how can City of Lauderdale by the sea, accepts that they run a business like this!! Where is the code complaince dpt? where are the permits? How can they let them operate a business in very bad conditions!!!!! Never again! Insane, Unacceptable.
"The worst hotel I've ever been to."
07/06/14 Vanessa C
Checking in to this hotel was the worst experience ever. First, we had to wait 6 hours to finally check in because there was a huge line in the lobby of people waiting to be checked in and only one person working behind the front desk. No manager was available because he was on vacation, only that poor woman dealing with 40+ cranky, hungry people. Then when we finally checked in, the hotel room was disgusting. There was a dead cockroach on the floor, the bathroom was disgusting and dirty, the door to the balcony had a crack, there was only one bed sheet and two pillows on each bed so if you wanted more sheets, they weren't available, the maid only picked up the dirty towels and didnt replace them with clean towels nor did she clean up the room, the hallway smelled like marijuana and the walls were so thin you heard every door slam and conversation, the pool was filthy, the bathroom shower would randomly shut off for a few seconds then turn back on, the tub would also get clogged so you would have dirty water up to your ankles, i never saw a single staff member the entire time I was there, the tv was terrible with only 5-10 channels, the refrigerator was filthy, and last but definitely not least, the elevator takes 5 minutes to take you to a different floor. The ONLY good part about this entire vacation was the beach. I will NEVER come back to this place. The worst experience of my entire life, and the worst vacation. I couldn't wait to come back home and sleep in my bed. The worst hotel. Definitely needs a lot of work and staff. Do not come to this place, it's terrible!
"worst & scariest experience of my life"
07/06/14 Ailema F Fort Lauderdale, Florida
when we got to the room we checked to see if it was good it was disgusting the bed had bugs on it the shower had mold and the sheets were all dirty. then when we were getting out of the room the door had locked us in and we couldnt get out untill finally someone came to get us out. there are people smoking and doing drugs , when you get into the hotel you smell marijuana.
"The most horrible experience in the hotel industry"
07/04/14 Carlos Q Miami, Florida
Unfortunally this The most horrible experience in the hotel industry. First check in was supposted started at 3pm after that it started at four; the lines for the check in was very long unnesceptable! My family n and i we were waiting in line from 2pm till 930 making the line in the lobby afterwards our reservation was not true because the hotel was over booking and many people complain and the worst part they didnt have a maneger on duty even enought front desk agent for so many people. They had only 1 agent for the all day and night.
"No way!!!!! Dont STAY! Youve been warned."
07/02/14 jrhudson1 Mableton, Georgia
My wife and I checked into this hotel last march. Upon arrival the room was found to be unsecured (patio door handle was missing leaving a huge hole in the door) with rusted appliances, mixed matched lamps and bedding that we were just not sure about. I wouldn't sit my backside on those beds or any of that furniture if you paid me. We got a refund and found a great hotel right up the street. Dont stay at this hotel. Read the reviews and trust me when I say the horror story's you read are true. You cant say you weren't warned.
"Perfect Spring Break place!"
07/01/14 jen f Bridgewater, Massachusetts
You've got a pool and beach with a bar splitting in between them. Cheap and fun!! Not too cleanly so not really a good hotel to bring family to but for a cheap college student looking to go for a few days and still remain safe, this was good.
06/24/14 Sergio B
My wife and I have stayed at the Beachside Hotel quite a few times and plan to visit again. You couldn't ask for a better location. Renee and Dean are fantastic and are constantly on top of our needs. I left a bag with a few personal items on one of our last visits and was pleasantly surprised to receive a call from Renee to let me know that she had stored them safely. The rooms could use some TLC, but overall the place is a bargain for what you get. S & G Ball
06/21/14 Fossi-J Weston, Florida
We have stayed in this hotel a few times now; we find this is a very good deal for the money. Rooms need renovation, but the staff was very nice, specially Renee, as always. Her excellent customer service is an invitation to comeback. All my family is always ready to join.
"Good time at the Lauderdale Beachside Hotel"
06/21/14 Oscar A Fort Lauderdale, Florida, United States
I went with a bunch of relatives and friends on Memorial Day weekend. We occupied several rooms. The hotel is very well located in front of the beach. The buildings and rooms need some improvements and remodeling. I want to thank Renee for taking good care of all of us. She is very nice and solves any issue with the hotel. We plan to go back soon.
"Good Value happy with our stay"
05/31/14 danny305 Miami, Florida
Good deal for the money. Staff is great, Renee at the front desk is excellentmWe accidently left some personal belongings by the pool, when we came back at night we figured they have been stolen, we we asked the outside staff they had set it aside. We were relieved. Overall happy with our stay.
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