Very good experience at a great price. Although it isn't he Hilton, it's a great hotel to stay for the weekend and the staff were so attentive. Great customers service ~Genuine Expedia guest review
Awesome location, unclean room. Great customer service.Genuine Hotels.com guest review
insufficient securityGenuine Hotels.com guest review
"Decent for the price"
When we first pulled up to the hotel we took one look at the building, looked at each other and said I don't know about this. We stayed for one night and when we checked in ended up getting upgraded to an ocean view room in another building closer to the beach! The other building must be under renovations. The room was decent except we did not have […] any towels. We went down to the desk to get some and we were given 4. No hand towels or wash cloth, just towels that were not big enough to be a bath towel. Also very thin and cheap. Pool and tiki bar is nice little area. Did see a huge cockroach in the hall which my boyfriend managed to kill. Overall this is just a really old hotel that is being renovated. If you get a room on the ocean view and bring your own towels this place is actually pretty good! No coffee maker in the room like the website says.... We were happy for one night. Read moreGenuine Expedia guest review
"no towels or sheets"
I stayed for the weekend the service was excellent Friday and Saturday morning but Saturday afternoon no one came to clean the room they couldn't give me a towel or extra sheets for my room really upset me that in the whole hotel there was no towels or sheets ....Genuine Hotels.com guest review
"Probably would stat else where"
Phone didnt work, barhtoom??? TV??? Room had items left from last guest.Genuine Hotels.com guest review
"Where is management? What a stink hole"
Old, rundown, dirty, ill-maintained, and a haven for smokers. What was specially disagreeable was the personnel: Steve, the bar tender doesn't know what a smile looks like; his definition of "Can I help you?" or "Good morning/afternoon/evening" is a nod of his head. Maid service was reduced to taking out the trash and making the beds. The bathroom was […] not touched the three days we were there (and we stayed at the beach-side building, the better of the two that make up the hotel). Read moreGenuine Hotels.com guest review
"nice place to lay your head"
It was a great stay very comfortable and the people were great...Genuine Hotels.com guest review
Not bad after putting in a complaint about the first room.Genuine Hotels.com guest review
The hotel location is great. You've got the beach and a pool right there behind the hotel and can't forget to mention a tiki bar too. Only thing I recommend is make sure your not planning on looking for a comfy mattress... stayed here twice already and the mattresses are brutal. Other than that can't complain the staff if really nice and the place although […] a little worn and dates they keep it clean. Read moreGenuine Hotels.com guest review
"Nice, quiet room"
I liked it. Nice room and beach.Genuine Hotels.com guest review
When i got to the hotel to check in i paid for a king bed and they said they didn't have one available even though the website said it was, i got in the room and the tv was old and the coax just stuck in the back with no connector on it so all channels was frizzy, Then the toilet had no cover on tank and couldn't flush right. The girl at the front desk […] was very nice and apologetic but the hotel and rooms were horrible, also the pool was full of bugs and trash thank goodness for the beach. Read moreGenuine Hotels.com guest review
"Low Cost Accomodation"
The hotel needs renovation of the common elements inside.Genuine Expedia guest review
"Great last minute deal"
Found this on Hotel.com as a last minute deal after midnight. The person on staff was very helpful and upgraded my room to a beach side suite. Place was a separate building that is in the back of main lobby building. Plenty of free parking. Has a pool adjacent. Beach is about a 1 min walk. I will stay here again.Genuine Hotels.com guest review
"Don't book a room here"
The stay was the worst experience, doors slamming , run down , no maid service for 3 days, lites don't work, had to take showers in the dark, the pool is terrible, old tvs basic channels, do yourself a favor spend more money and rent something better.check reviews before rentingGenuine Hotels.com guest review
Horrible rooms. No clocks in the room. No cable t.v. . The first room I had the balcony door wouldn't lock. The second the balcony door wouldn't lock also. The ceiling was crumbling. The Hall ways was very hot. The air conditioning unit was so loud that I couldn't sleep in my room. The door to the room was hard to open. There was a resort fee and we […] wasn't on a resort. Very, very low budget hotel. Read moreGenuine Hotels.com guest review
I paid around 100$ dollars for a room. My check in time was 3 pm but they didn't have any room available at that time so I waited around an hour. They seemed very understaff. The parking spaces were full. The room was nice and it had a nice view. The tv seemed outdated. The bathroom was a little bigger than standard size. It was an ok experience.Genuine Hotels.com guest review
"Close to the Beach"
The hotel do need to be renovated but in overall it's not bad. The people are excellent. All front desk staff specially RENE was EXCELLENT and very HELPFULL! The hotel is right across the beach and very close to restaurants and store. Excellent location. I would stay againGenuine Hotels.com guest review
"Not a place I would even leave pets at !"
The worst hotel ...not fit for folks that are expecting at least a 2-3 star setting ..Genuine Expedia guest review
"Great Economic and Valued Lodgings"
Staff very friendly and acomodating. Rooms comfortable but TV and appluances outdated, and reception was bad. I didnt care cayse I used the room just too sleep. Kids complaint of low internet reception and poor TV signal. A nice overall experience for the $62.00/Day I paid. Will dtay there again 👍👍Genuine Expedia guest review
"God hotel conveniently closes to beach and area."
Need coffee in room. Renée was great. All employees were helpful.Genuine Expedia guest review
"Horrible customer service"
Terrible customer service. Waited 1/2 hour to get checked in. TV was 20 years old and did not work. Maintenance had a major attitude when they came to look at it. Blamed it on Dish network. Renee at the front desk promised she would call me back to give me another room with a working tv. She never did. When I checked out in the morning, the person at […] the desk refused to give me a receipt. The only positives were the AC worked great, and the beach was nice and only a few steps away. Other than that, it was a terrible, dirty hotel, and a bad customer service experience. I won't be returning. Read moreGenuine Hotels.com guest review
"Good to stay with view only"
Safe didn't work called many times and no1 came to fix it.Ac in the doth floor in the beach view building didn't work neither did the one in the roomGenuine Hotels.com guest review
The hotel was nice well maintained and everything was clean.Genuine Hotels.com guest review
"Nice affordable hotel next to the beach"
Despite the reviews that I read. I had a good experience. The staff were very friendly and helpful. The only problem I had was when I had to let the water run for 10-15 minutes before being able to take a hot shower. . Other than that. It's a decentpplaceGenuine Expedia guest review
"They go in your room when they know your not in it"
I have stayed at this hotel multiple times and love the location and it is definitely the best priced oceanfront room with a balcony in the area!! My only real complaint is that they go in your room when they know you've left somewhere. While I was trying to find my key after check-in there was a maintenance worker who was going in to the room next […] to me after knocking and knowing that nobody was in the room at the time. Then I left to go to Miami and when I came back I could tell someone had been in my room because they left behind globs of wet mud from their boots and they closed the curtain that covers the sliding glass door to the balcony. I called the front desk and was told that a maintenance man was in my room to work on the air conditioner. I asked why he would need to close the curtain to do this, and was not given a straight answer. Was it so the person occupying the room could not see them up there if they were on the beach? Then the next morning around 9:45 am, when people are usually out and about getting breakfast and enjoying the beach, I had a knock on my door from housekeeping. Why would they be coming that early to clean my room? I am just very suspicious of this hotel. I have nothing of value but still don't want what I do have to be stolen from me. I know they are allowed to enter rooms at any time, but all of this was suspicious to me. Read moreGenuine Hotels.com guest review
"nices places closed to the beach"
It was good, and confortableGenuine Hotels.com guest review
"Close to the beach, the only good thing.."
Not expensive, and close to the beach but i will rather pay a little bit more and stay in a diferent hotel. This place is nasty, not clean at all, bathrooms where in really bad conditions and not clean. Our room was dirty and the smell was so bad. I will never come back to this place.Genuine Expedia guest review
"Great place to relax"
I enjoyed my stay it was a quite, a surreal place. The only thing I didn't like was that only very few channels were able to be seen and the rest had issues.Genuine Hotels.com guest review
I did now what to expect but i was very pleased and will deff be staying there again!! The beaches are private and you can even sleep on the beach at night if you want, thats how safe it is oh and the pools is open all night. I just recommend that you get an ocean front room with a balcony. Its worth the extra $$$Genuine Hotels.com guest review
"Worst Hotel Ever!"
Room was uncleaned, poor customer service, renovations just a paint job and not anything special and trash debris left in the hallway. Worst of all bed sheet soiled when we checked in.Genuine Hotels.com guest review
"Will not stay there ever again"
Uncomfortable beds. The whole hotel smelled like smoke. Even the non-smoking room. TV didn't work. I requested that someone come fix it, and it was never done.Genuine Hotels.com guest review
"Budget Hotel on beach"
This is NOT a luxury resort or upscale chain hotel. It is an older independent hotel. It is perfect for someone on a budget and offers a GREAT Fort Lauderdale location right on the beach. The rooms and services are very basic. You get what you pay for. There was weekend security officers and the staff was friendly. There is a large pool, tiki bar, beach […] and good location. You are close to pier, restaurants, shops, etc. You can walk to what ever you need. The hotel is right on a main street (not in a bad neighborhood) and parking was plentiful. We basically only sleep and shower in the room. We visited from Tampa with our kids and nephews. 3 adults and 5 kids. The bathroom and bed was clean, but the rest of the room needed attention. The room looked just like the photo on the website, but the furniture was beaten up. The TV had horrible reception and remote that did not work. We were given 2 towels and no wash cloths or hand towels or comforters. With 4 people per room this didn't work. The hotel was always out of what we needed at the time. Even toilet paper! We had to keep asking for the basic supplies. Our electronic keys stopped working about 10 times during our stay. Annoying! The beach is really nice. We snorkeled and the reef runs right in front of this hotel. For someone on a budget, this is a good spot. Nothing fancy, but basic. We were able to stay for an entire week for he price of two nights at a neighboring hotel. Read moreGenuine Expedia guest review
The location of the hotel was very convenient for shopping and it's right next to the beach and a pier. They could work a little more in the cleanliness of the rooms, but other than that we had a good time.Genuine Hotels.com guest review
"Great location for R&R"
For the most part it was really relaxing. Although check-in & check-out felt like an eternity due to the heat in the lobby and throughout the hotel common areas. The rooms must have someone inspect each room before guest arrive. My room did not have any blankets nor toiletries. We call room service and the attendant response was "I'll let the lady know […] when I see her". Hours passed and no one ever came. I finally took it upon myself and went down to the front desk. Thankfully she was able to provide me with everything I need on the spot. Read moreGenuine Expedia guest review
"The worst hotel on my life"
But customer service, dirty rooms, there are not wifi, hotel is not Beach front, no free breakfast, dirty liners, i found life insectsGenuine Expedia guest review
I love everything was nice stay the view and more.Genuine Expedia guest review
First night, first room; no air conditioning, no sheets. Same night, second room; working air conditioning, still no sheets on my BROKEN bed. Literally. It was on the floor. My bathroom was falling apart, the balcony doors had a whole in the handle, so the abundance of Mosquitos was nothing short of a walk in the park. -None of the ice machines worked. -The […] vending machine wouldn't take my money. I would press level 3 on the elevator and would end up on 4. Press 1, end up at 2. Press 2 end up at 5. By this point, I'm just annoyed, like anyone would be. Vomit in the pool. Broken beach chair. Yea, no thanks. Never again. Read moreGenuine Hotels.com guest review
"everything was good"
Nice place, good service, thank you.Genuine Hotels.com guest review
"Not nice hotel"
Stayed here for one night. The bathroom was beyond disgusting! I was scared to shower there so I waited until we went else where. Upon checkin there was an argument going on between a maid and guest that the security guard needed to become involved with. Environment was a bit sketchy. We went out all night until we were tired so we did not have to go […] back to the room. Checkin staff was very friendly and property was on the beach other than that... NOT a nice place to stay! Read moreGenuine Hotels.com guest review
"main bldg or beach front, don,t even bother."
this resort needs a lot of makeover. Bldgs need exterior makeover. pictures on internet deceiving. beds not as comfey as shown. actually had to change to another unit as bed was broken. beautiful location since the beach front unit is actually on the beach. The main bldg is behind the beach front unit only separated by a two lane road, not a busy road. […] actually seems like a private roadway to bldgs. don't really need to pay extra for the beach front. still need to get on elevator and walk to beach, main or beach front bldgs. customer service ok. I will especially give Michael, the customer service rep, a big compliment for providing excellent customer service on Friday 7/25/14 at check in desk. he provided customer service, by himself, to a long line of people checking in at that time, and was able to provide a smile at the same time. After waiting approx 1 hour a half to check in, Michael made my day.customer service desk is hazardous to workers. they are doing too much bending just to view the computer screens or write. Read moreGenuine Expedia guest review
"Ok for the price"
Booked for the week end, it was not bad for the price. we had a great family week endGenuine Expedia guest review
"Nightmare on The Beach"
I normally don't complain but here goes, I should have known when it took me over an hour to check in with only 4 people ahead of me that this booking was a mistake. Please read ALL reviews of this hotel that post negativity, they are TRUE. My "online exclusive" rate was offered to the walk in couple in front of me. The hotel rooms were filthy, dirty […] tile, holes in bedspread, concaved mattress, gum on carpet, iron burn on carpet, dust bunnies on floor, broken desk chair, broken light fixture, missing towels no wash clothes or toiletries, leaking shower head, unexplained stain on bathroom door, several paint chips exposing plaster, TV has horrible reception, unexplained odor on 5th floor hallway and no air conditioning in common hallway of floor, "Security" more interested in their cell phones and TV than doing their job. Several times we went to front desk to file a complaint and there was either a line or other people complaining about issues including plumbing, air conditioning, and even reports of a BROWN RECLUSE SPIDER in a guests room. The hotel also false advertises sailing, snorkeling, volleyball, and windsurfing onsite, no such services. Upon check out, I had a list of 27 complaints to the manager on duty, she wondered why these issues were not brought to her attention sooner until I pointed out that everytime we tried to complain others beat us to the chance or there were lines. The Manager on duty did apologize but had no authority or offer to adjust our bill.BEWARE Read moreGenuine Expedia guest review
HOTEL WAS NICE RIGHT ON THE BEACH, THE STAFF WAS FRIENDLY AND HELPFUL..THERE WAS A VERY PUSHY LADY IN THE LOBBY TRYING TO GET US TO GO TO A TIMESHARE AND PAY FOR BREAKFAST TO HO HERE ABOUT THE TIMESHARE, BUT SHE WAS NOT PART OF THE HOTEL..OUR ROOM WAS VERY NICE AND IT WAS VERY INEXPENSIVE FOR THE BEACH IN FT LAUDERDALEGenuine Hotels.com guest review
This was a solid hotel for the money and location. We had just come from the Fountainbleu in Miami. It was clean and service was consistent.Genuine Hotels.com guest review
It's not going to get better than this for the price! We stayed a weekend and loved it. The rooms regular size and need a little work. It was clean. The pool is great and the tiki bar excellent. I recommended if your looking for something inexpensive and focus on having fun.Genuine Hotels.com guest review
Our check-in was at 3pm and we got there at 2:40, we were not able to complete our check in until 4pm!!! One hour just because there were only two people working in the front desk, slow people who did not know what they were doing at all! They charged our credit card for wrong amounts twice and swiped our card like 4 times for some reason! Then I told […] them that since it took this long to get our room because "it wasn't available yet, it had to be cleaned," then it was only fair to check out an hour later and they said they couldn't do this. The tv, lamp, phone in the room doesn't work at all! What a horrible experience! Read moreGenuine Hotels.com guest review
"Great hotel and great balcony view"
My husband and I walked into our room and the linens were not on the bed. My husband went down to complain about the issue and the clerk was very apologetic and gave us a quilt. Apparently there has been housekeeping issues. That was the ONLY issue besides that, my husband and I had a great time for the weekend. We are definitely going back again. This […] hotel is awesome and near almost everything. Loved it!!!! Read moreGenuine Expedia guest review
location was great room was clean hotel staff was very nice we stayed an extra night. Go eat at Coconuts excellent foodGenuine Hotels.com guest review
"poor management/bad rooms"
we arrived and we had to go to three different room before we could find one half way decent. The hotel manager said that's what you get for booking on hotel.com!!!!!Genuine Hotels.com guest review
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