Great location, great rooms. However, my car was vandalized and the hotel desk would not tell me how to call the police. They gave me an incident report and a map to the local police station who would not do a police report without an interpreter and would not tell me when to come back or how to get one. Frustrated!Genuine Hotels.com guest review
"The Hotel for Dineyland Paris"
Travelling with a family of 6 wasn't easy but staying at Thomas Cook Explorer Hotel made it easy for us. Conviniently located to Disneyland, very good room for large family, reasonably priced, frequent shuttle bus service to and from Disneyland, very impresive indoor swimming pool and activities. Hard to find a fault at this hotel. We loved it.Genuine Hotels.com guest review
"Kids loved it!"
We thoroughly enjoyed our stay at Explorers. As parents of 3 small children, European travel is always a challenge. Our suite at Explorers was inexpensive and had plenty of beds for all of us. Mostly our kids were thrilled with the huge pirate swimming pool and ballroom play area. Location was excellent and shuttle only took 5 min to get us to Disneyland, […] which was also the metro station, so convenient. Plenty of parking, breakfast was decent. But mostly, it was a relaxing atmosphere that allowed kids to roam and play, our littlest kept begging to leave Paris and go back to the hotel! Only complaint would be the mattresses, fairly thin and stiff. Read moreGenuine Expedia guest review
"Much better hotel than I expected"
The hotel is very much like a Great Wolf Lodge without being over the top. Rooms are large, clean and comfortable and the bus service to the Disney parks and the train station was fantastic. The biggest drawback was that the Disney parks were little more than a glorified Six Flags filled with lots of smokers. That said, if you are traveling to Disneyland […] Paris I recommend this hotel. Read moreGenuine Hotels.com guest review
"Explorers Hotel at Disneyland Paris"
The hotel is fun for kids and right next to Disneyland Paris, but the beds were horrible. They have thin mattresses that squeaked every time you moved. The pool is fun and has 2 great water slides, and there is also a kid play area that is fun. We ate at the buffet and it was good - the desserts were particularly good.Genuine Hotels.com guest review
"only for kids"
I was somewhat disappointed with the hotel. It was totally geared for kids--something not clear in its advertisements. For a family, it would be better. The rooms felt like dormrooms, the bathtub had black mold, and the carpets looked like they were never vacuumed. I was there a week, and I know they were not vacuumed in that time. There were no top […] sheets, so the comforter was directly on the person and that certainly wasn't washed. The breakfast was ok, but the dinner was only buffet--no a la carte option. Read moreGenuine Hotels.com guest review
"Good price, ok location, run-down property"
We got a good price for our room at this hotel. The location is close enough to the Disney park and train station. Our room was spacious enough, and the beds were comfortable. The bathroom was disgusting. Mold, mildew and dirt were present... not just from a missed housekeeping, but ongoing neglect. Light bulbs were burnt out and not replaced. Luckily, […] we were not there to remain in the room all day. It served its purpose, and we did sleep very well. But the state of the place is fairly run-down. It's a fine place if you get a deal, but I wouldn't pay full-price. Read moreGenuine Hotels.com guest review
"If you have the extra money splurge on one of the true Disney Hotels."
Stayed for 4 days alot of things broken in the hotel and room and not welled maintained, breakfast consisted mainly of bread and a few fruits and cereals and yogurts. If you love bread this is your place to eat!. (suggestion if you take one of the breads and use the cheese and ham cubes and warm it up in the microwave it is pretty good) but you need […] to wait in line for the microwaves they have 2 for about 150 people. My grandson loved the pool and the slides and the pool was warm I think the worst is that you need to pay to use a towel and locker at the pool. You could take one down from the room though but the hotel only gives you 1 towel per guest in the room..WOW... towel shortage? Needless to say at this point..Not impressed but it was a place to lay down to sleep at night after a long day at Disneyland . If you want to visit the city of Paris. Take the shuttle from the hotel (very Convenient) to the Metro station in front of the park under 10 Euro for an all day pass you can hop on and off all day and see what you want to and 3 and uder are free it is pretty easy to get around and such a beautiful place to visit. make sure to take one of the many boat tours they have it is beautiful and not to pricey to do. Bottom line. If you are American and or if you have visited the US and are familier with the motel chain Motel 6, this is comparable..bare minimum no bells and whistles not to dirty and OK only if you need a place to sleep. Loved my visit to Paris and Euro Disney. Read moreGenuine Expedia guest review
"Nice place to stay with kids"
We arrived for a 3 day weekend with our older children. We intended to go to Disney on one day and spend the other two in Paris. The room was big enough for all 4 of us, the beds were comfortable, and the room was cleaned everyday. The staff was helpful and friendly. Transportation to Paris was simple and inexpensive. The only complaint I have is that […] in the fantastic pool area, there are no chairs for the adults who do not want to swim to sit on. We would definitely stay there again if we were goin to Disney. Read moreGenuine Hotels.com guest review
"not too bad ,, wouldn't go there again"
no air conditioning, no shampoo, poor quality of towels, had to rent pool towels, convenient to disneyland paris with good bus shuttles, grounds well maintained, pleasant atmosphere, check-in service poor, front desk service very poor, in order to get information for other tour services had to go to the New York hotel at disneyland, restaurant staff […] was very helpful, and the outlet shop cashiers were very friendly. Read moreGenuine Expedia guest review
"Explorers Hotel in France"
We enjoyed our stay at this hotel. The room was small but comfortable. The mattress was well decent not the softest I have had but not horrible. It was wierd that the toilet was in one room and the shower and sink to wash your hands in were in another ( not very good for hygiene but do able.) My kids loved the pool. The breakfast was unremarkable, could […] of had a better selection in my opinion. The location was excellent! Close to Disney and the train station if you want to go into Paris. We had a bit of a issue with the fact that I paid for a 6 person room but only got a 4 person room. There was only 4 of us but the kids would of prefered to sleep in a different room. I would definately stay here again. Read moreGenuine Hotels.com guest review
"Excellent hotel, lovely staff"
Brilliant hotel, staff very helpful. Pool brilliant for the children.Genuine Hotels.com guest review
Location is perfect and theres plenty of entertainment for kids.some staff reception were not nice.Genuine Hotels.com guest review
"Fab Disney stay on a budget"
We had a lovely stay at the Explorers hotel for a long weekend disney visit. Had a renovated crew room for 6 (which we emailed to request a few days before as it was my daughters 4 th birthday-think they are slightly more expensive than unrenovated but we weren't charged extra). They even sent down some jelly beans in a glass goblet and 4 balloons with […] a card which was a lovely touch. Tried to check in at 2 pm as we arrived then. Did all the paperwork but had to return at 3 pm to collect room key card as room wasn't ready which was a shame. Killed time in the kids indoor play area which our 6 and 4 yr old loved. Breakfast included is timed so you choose when you will go but nobody questioned us when over half hour late as kids wouldn't wake up for 7.30am breakfast! Usual continental of croissants, cereals, yoghurts, salad, hams and cheese as well as juices and hot drinks. English breakfast extra cost. Unlimited too so many people made use of it and filled their bags with a few rolls for Disney! Used the pool(very good fun for all with 3 slides and a fun pirate ship for young ones with a large bucket of water which tips every 2 mins when on). Men will need to wear speedos as loose shorts banned but you can wear the speedo fitted shorts. Do sell swim wear for all if need. Outdoor pirate ship looked fun but we didn't have time to use it. Was also a small 6d cinema (extra cost) we didn't use and several food and drink outlets as well as a disney shop. Food reasonable and we had pizza and beers one night around midnight after the disney fireworks so pretty good. One bonus is that the food area is next to the indoor play area so parents can eat or drink in peace whilst watching the rascals as well as watching the tv lol. Shuttle buses are no 54 and go to Explorers, dream Castle, magic circus and Kyriad hotel so can get busy especially on firework night. Only 10 mins ride from hotel to park and we didn't wait very long for one at either end. Overall a fantastic family hote Read moreGenuine Hotels.com guest review
"Average 3 star hotel but amazing pool"
A very average hotel for the price, rooms are not ac which is not mentioned. They charge for every little things, it's clean and the swimming pool is amazing. May look at other options for next disney visit !Genuine Hotels.com guest review
fine for what we wanted - a place to stay while visiting disney land - a good breakfast and regular free bus service to disney landGenuine Hotels.com guest review
"Very Functional Hotel"
Very convenient to Disney Parks with excellent shuttle service. Rooms were very clean and comfortable and hotel amenities good. Breakfast was good and plentiful. Service only fair and bar closed very early even before the appointed 11 pm and was poorly run which was my only complaint ! Good family hotel for kids.Genuine Hotels.com guest review
"more a hostel"
we paid £144 for the room for the 2 adults and a 3yr old child. although the reception looked very nice, the rooms were very disappointing. we had a family room which looked like a room in a hostel. very basic. the curtains were hanging of the pole and the lock on the door was coming off. there was a kettle but only one teabag safety is nil. we found […] our door open when we returned from disneyland! reported this to reception but no investigation had taken place nor has management apologised. i would not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
I have been to this hotel before but I think this hotel is dated now, needs a good tidy up and lick of paint. Kids enjoyed themselves.Genuine Hotels.com guest review
"Reasonably priced hotel close to Disney."
Arrived by taxi so only us checking in at the time, therefore quick check in, polite and helpful staff. The room was only one floor up from lobby and 3 doors along so not a long walk to the room. Rooms were basic but equipped enough for a short break. Beds and towels were changed daily and room was clean, some spots of mildew in the bathroom at high […] level on tiles which was evident for the length of our stay. Breakfast met our needs however some guests couldn't help pushing in and using their hands to pick up the food instead the tongues provided this wasn't dealt with by staff. Hotel shop would have been handy if open closes at 12 noon and doesn't open again until 5pm, however the shop was closed at 10:55am on our last day and opened again at 11:55am whilst we were eating and then shut at 12:00 noon not ideal for last minute gifts before you leave. We did tell reception and although the shop staff were spoken to their was nothing they could do as the shop is not ran by the hotel.( Don't expect to find Disney gifts at the airport.). The hotel pool was enjoyable for the children, however the slides were very fast and other guests not always using these sensibly so be aware as there is no life guard, don't shower by the pool unless you like it cold. Overall the accommodation is ideal for it's location to Disney with a shuttle that runs regularly to the park, staff were helpful and the rooms generally clean and comfortable. The only down side is some of the other guests. Read moreGenuine Expedia guest review
lovely hotel and staff would definately go again only let down is pillows provided at the hotel were awful so I would take my own next timeGenuine Expedia guest review
"Very basic accommodation and room facilities"
Checked in quite quickly and directed to our room, not escorted which was disappointing as it was quite difficult to find and required asking two further staff for directions. Lift only services levels 1,3&5.therefore I had to carry luggage up and down stairs. Room keys failed on several occasions and required replacing, again walking up and down stairs. Internet […] service very slow. Single beds were supplied with half sized pillows. Buffet breakfast was basic but fresh and well supplied. Captains Table Restaurant offered a basic menu and was poorly presented but eatable. Read moreGenuine Expedia guest review
"Ideal hotel for Disney access, but basic rooms."
Stayed at this hotel on 14th April. Only stayed for one evening - food typical mass catering, pool unfortunately closed due to faeces deposited by some kind individual. Children disappointed with breakfast. Communal corridors and rooms need to be renovated. On plus side- staff very friendly and helpful; hotel has courtesy bus to Disney which is a great […] plus. Read moreGenuine Expedia guest review
"Nice hotel but......."
Nice hotel but left i phone in room on bed. Yep i know silly but when returned and room had been cleaned ...Gone Management didn't careGenuine Hotels.com guest review
"Great Hotel if you have Young kids"
Great Hotel if you have Young kids - Clean and tidy hotel, Ideal if you have young kids, rooms adequate for needs, excellent kids pool and play areas. The hotel sadly falls down on on the catering, although plenty on offer for breakfast and dinner it is all very boring especially bearing in mind the cost.Genuine Hotels.com guest review
"Explorers hotel - Very good"
Nice pool, baby and small children section small but great slides. Great indoor play gym. The room for 5 plus was a good size. Breakfast was good but a hot english breakfast would have been great.Genuine Expedia guest review
"Perfect stay and wonderful time"
Great hotel no complaints whatsoever. Beautiful buffet breakfast, rolls pastrys, fresh fruit and lovely fresh ham, cereal. Cannot fault a thing at this hotel would recommend to anyoneGenuine Expedia guest review
"The explorer hotel"
We visited 12th-15th April 2014 and would not go again. We chose this hotel because of the pool and children's facilities and we were a group of 3 families and my sister liked the look of this. The children's facilities were indeed very good. But the rest of the hotel far out ways this .. For the amount of time we spent there. On our first night there […] was a party with very loud music until 2am !!!! We could not sleep so our first day at Disney was spent feeling very tired!! There was no Wifi in the evening. There was no soap to wash your hands... Dispenser was empty!! We had 1 pillow each that was extremely thin and the bed was hard. The 1 real positive was the bus service which was fantastic.we have stayed at Magic circus before and would much rather pay that little more extra for a much better hotel. Read moreGenuine Expedia guest review
"Economy hotel, good for children"
We stayed for just a couple of nights, but this hotel offered all we needed. The rooms are basic and clean. It has a swimming pool with slides, a soft play area, to keep children interested, and several dining options. Of the three or four hotels, situated together, including Dream Castle and Magic Circle, I think this I'd definitely the budget end […] of the range, but it has the most facilities for keeping children entertained. The only downside was the slow check-in. Can't fault the staff who were great, but a slow check-in, after hours of travel, does not please customers. Read moreGenuine Expedia guest review
"Better than expected"
After reading some reviews I didn't really know what to expect. I was pleasantly surprised.Genuine Expedia guest review
Our stay at the hotel was great, the room was fine beds were ok.my granddaughters loved the swimming pool bad the ship.the breakfast buffet was nothing great but satisfying if you don't go full board the buffet in the eve. Is quite expensive but the Pizza's are amazing and good for the money. The staff were lovely and very helpful..only 2 downfalls […] there is no shop to buy essentials from close by and I wish they didn't put large groups of youth's on the same floor as family's..I would recommend this hotel to others to stay in Read moreGenuine Hotels.com guest review
"Awful hotel full of noisy school kids"
Our first room was an internal room with a window that opened into the hotel overlooking the restaurant area below. As if that was not bad enough the room was absolutely boiling and the aircon did not work. The toilet is separate to the bathroom, which I personally do not like for hygiene reasons, as you had to then go into the bathroom to wash your […] hands. The room looked tired and miserable. I asked to change rooms and was then given a room with a window opening to the outside world. This room was much more pleasant, however, we were a floor below a group of school kids who spent the night running about and slamming doors. This is not the hotels fault but be aware that a lot of school groups will be going there, as it is a more affordable option. Also, the bus to the Disney parks takes ages, as it stops at 3 other hotels and can get very busy. Also, typical boys/men's swimming shorts are not allowed in the pool, which we did not know and therefore had two very disappointed kids, as we could not use the pool. I will NEVER stay at this hotel again!!! Read moreGenuine Expedia guest review
"Nice and comfy hotel with brilliant kids pool"
Had a lovely experience at the explorers hotel. Staff were friendly, hotel was clean. Lots to do for the kids. My daughter absolutely loved the indoor pool. Had so much fun. Would recommend to people with kids.Genuine Expedia guest review
"Fair to Good, Could do better."
Formal restaurant not used. Front of House Staff very helpful, backup from room management and maintenance poor. No hotel information pack provided in room. Parts of hotel closed, presumably for refurbishment, but guests not fully informed. Cleaning of room has to be requested; for the amount charged cleaning should be automatic. Towels hired from pool […] were taken away by room cleaner as were 2 room towels although room cleaning was not requested or done. Problem resolved by desk staff. Electronic key system faulty, 4 keys failed and replaced, lock then tested found to be faulty desk staff promised would be attended to, it was not. Had to make do with 1 working key although the room was occupied by 2 adults. Outside walls would benefit from redecoration. Read moreGenuine Expedia guest review
"Great hotel for families"
A good hotel with great facilities for children. Our five year old enjoyed the swimming pool every day, especially the water slides. Food was good at breakfast, always plenty to choose from. Room was a good size for three of us, with cbeebies, Cbbc and Citv for children's tv. Shuttle for disneyland Paris was regular, about every 15 minutes. We booked […] a taxi from prestige taxis from the airport to the hotel, 60 euros each way and worth every penny. Met us at the airport, booster seat for children and a DVD to watch during the journey. Great holiday. Would return to this hotel. Read moreGenuine Expedia guest review
"Stay at explorers"
Far too many large parties of kids on school trips the place felt like a youth club. Hoards of children littering up corridors well past bedtime making noise. Really expensive bar, nearly 8 euros a pint and nearly 10 for a large glass of wine. Average meal for family of 5 was over 120 euros. Breakfast was like trying to cross a busy motorway with people […] and hot drinks everywhere. Read moreGenuine Expedia guest review
"Brilliant hotel for kids"
The staff on checking in were not very welcoming or particularly helpful. You have to pay a tourist daily tax! We had a disabled child in a wheelchair in our group, for whom a free private transfer to the Disney parks was available from the hotel. However they didn't tell us about this. We only found out by chance on the second day of our trip. The […] price of food and drinks at this hotel is ridiculous. Breakfast however was lovely. And the staff in the restaurants are brilliant. Read moreGenuine Expedia guest review
Good hotel but a lot of thinks missing to make the stay more confortebleGenuine Expedia guest review
Great hotel to take kids to. Friendly staff. Great location with free shuttle to the Disney parks. Food and drinks are a bit pricey but that's normal in tourist areas. Oh and if you want to use their pool make sure you take speedos or you'll have to by it there.Genuine Hotels.com guest review
"Excellent staff but no pool life guard"
All staff were excellent and very helpful. facilities are generally ok for a 3 star hotel although food outlets expensive due to captive audience. One poor thing was total lack of pool life guard as although on duty was never seen outside of the office and certainly not poolside. I would never leave kids unattended but this doesn't take away that the […] guard should be actively at their station. Read moreGenuine Expedia guest review
We only stayed one night but found this hotel perfect for visiting Disney. The bus is quite regular to take you to and from the parks. The hotel pool was great fun and open till 11pm. The layout of the hotel is great you can eat and drink while watching your children in the playcentre or games room. Rooms were basic but fine with lots of english channel […] on t.v, not that we watched it. Would recommend this hotel for anyone looking for a fun place with easy access to the parks. Read moreGenuine Hotels.com guest review
"Great hotel for the money - great for kids"
Had a fantastic trip to Disneyland Paris and also round Paris. The Explorers Hotel was an ideal base. It offers a free shuttle from outside hotel that goes to the Disneyland Parks really regularly. Each night the kids loved going in the pool after tea. Various food options at the hotel from Pizzas to posher nosh - reasonably priced for Disney- you […] are really restricted to the hotel unless you eat at the Park or in Paris as it is not near anything that you can walk to. Rooms were good with single beds for kids so no arguments about who has the top bunk! The hotel had some floors out of action as they were updating them but there was no noise from this. Room walls are quite thin: for 2 nights we had a great sleep but the other 2 we had noisy neighbours - older kids mainly being noisy in room and corridors. Staff are very friendly and helpful. Overall great time had by all - came back shattered. Read moreGenuine Expedia guest review
"Amazing for kids"
Lovely Hotel with amazing pool for kids. Added attraction to Euro Disney ! Buffet breakfast was good and area buffet very clean. Staff really friendly and went out of their way to chase my transfer (booked separate). Our room was spacious and clean and ideal for 3 of us. Shuttles to E/D every 20mins. I would go back to this Hotel again.Genuine Expedia guest review
"Good value hotel"
We found this hotel as a last minute bargain. The hotel was clean so was the room which had basic tea and coffee facility's, British TV don't expect it to be like the ritz thoe. The staff were great and the facility's especially for our 15 month old daughter was superb. Free breakfast was basic but nice and would defiantly stay there again.Genuine Expedia guest review
"You only live once."
Excellent facilities in hotel, shuttle very good and punctual, rooms very basic and beds need upgrading. This hotel allows school groups of teenagers to stay, hence, very noisy in the corridors at night. When we checked in we were given instructions in French with regards to facilities, evacuation procedures, etc having been told that they had no English […] ones. Staff very polite with good English spoken. Bar quite expensive but happy hour is between 7 and 8. Read moreGenuine Expedia guest review
Fantastic hotel, friendly staff with lots to do. Excellent location! :)Genuine Expedia guest review
"nice hotel close to disneyland paris"
hotel, flight and airport transport all booked with expedia - everything was as promised - would definitely recommend expedia to othersGenuine Expedia guest review
This hotel is in a great location, you could walk to disney,even though theres a free shuttle, the usual food for a french breakfast, do not expect irish fry :-),we had a 2 bedroom crew room, one room had bunk beds for the children, all in we had a great couple of days.Genuine Expedia guest review
"Perfect Disneyland stopover"
Great location for access to Disneyland Paris, stayed for 1 night and did exactly what we wanted it do. Allowed us to visit Disney Village on the Saturday afternoon when we arrived before going to Disney Parks on the SundayGenuine Hotels.com guest review
We stayed here due to other hotels being full and the time of year. We found this hotel a little far out but the free bus helps you get to the parks. It takes around five to ten mins to get there, coming back on the free bus is a bit of a pain everyone wants to catch it at the same time. The hotel is a little tried in places but the dinning room and […] pool areas are clean and well looked after. The out side gardens and play areas are nice. There's a free locker for your case if you get there to early they won't let you check in till 3 pm and you have to leave at 11am so you need somewhere to put your bags. We found it a comfortable nights sleep with little noise to keep us awake. Read moreGenuine Expedia guest review
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