We usually stay at Omni with no problems. But, one bed had hair in the sheets and our second room smelled of extreme body odor. But the restaurant Trevis was wonderful!!! We ate there for breakfast and lunch. Everything was great!Genuine Expedia guest review
Allows pets and nice pools. Good price for quality.Genuine Expedia guest review
"Great resort with lots of in house activities"
Other than the parking fees I would highly recommend this resort. The pools and lazy river were fantastic!! There were plenty of activities for kids throughout the day and family movies at night. The staff was friendly and helpful and always ready to help out. The room was clean and spacious, even large enough for our pack-n-play. We visit Kissimmee […] often and will definitely be back to the Omni. Read moreGenuine Expedia guest review
"Would come back"
Very nice. Beautiful hotel resort. Helpful and polite staff. Only downside was that the hallways are very loud! Overall a great stay.Genuine Hotels.com guest review
"Excellent value and unparalleled experience!"
I've stayed at many resorts and found the Omni Hotel to be among the finest. The room was very clean, modern and met our standards. For the price we paid, the experience was well worth the money. I will come here again in the future. We stayed for 3 nights and made time to enjoy the pools. Although we do not play golf, their course seemed nicely lit […] up at night. David's Lounge was a perfect way for us to wind down the day spent at Disney. In the future, I will look for upgrades that may provide us with an in-room microwave. I highly recommend the Omni Hotel to EVERYONE! Read moreGenuine Expedia guest review
Enjoyed my stay...will definitely use this hotel again when in the area.Genuine Expedia guest review
It was pet friendly. Dog urine smell was in the rooms and corridors. Employees were not friendly. Door men were not trained. I will not go back at all..Genuine Expedia guest review
Response by Omni Orlando Resort at ChampionsGate Dear Sajid, Thank you for being our guest. We apologize for the issues you pointed out and will address them with our teams. We dedicate one floor to our travelers with pets, making it possible to pinpoint and focus on the areas that need to be addressed. Kind regards!
It was good but no microwave in the room.There should be one at least for the people with a family staying there.Genuine Hotels.com guest review
Beautiful but expensive! I didn't use any of the hotels amenities/services as it was to costly. I ventured outside the resort to shop, dine & sightseeing Orlando. I checked in on the 24th & checked out the 26th. I did visit the pool area & ate the breakfast which was okay & once again breakfast was expensive for the very few choices of food that I was […] able to eat. Gluten & carb free + being health conscious & most of my meals I prepare myself. Overall cost aside my stay here was enjoyable but I will not return factor in spending & paying to park $16 a night if you leave, wanting to get your hair & mani/pedi, shopping....will leave you broke. I wasn't familiar with the Orlando area & was my 1stx here. Once again if you have the money to spend then come & stay but if your money conscious/budget then perhaps look elsewhere. Read moreGenuine Hotels.com guest review
"A1 Hotel in Orlando"
A1 Hotel, everything was as it should be and advertisedGenuine Hotels.com guest review
"Nice resort, close, yet removed"
We've stayed here before. It's a really nice 4+ star type of hotel. Nice grounds. Good restaurants. A little high end. Parking fees. The facilities seem almost 5 star, the cost, at least on expedia, closer to 3. Rooms in the main hotel more like a 4-, nothing super special about them We've also stayed in the suite/villa part as well. That is a little […] drive from the main hotel. Kids love it. Great pool area/lazy river. Pretty close to the Disney parks. Parking fees 10+ dollars a day for self park, 24 for valet. 20 a day for facilities fee. Happy overall.. Read moreGenuine Expedia guest review
"Don't ask for help at he desk after dark."
On our second night there was a lot of noise coming from the room next to us. It was after 2:00 am. I called down to the desk 3 times over a 10 min period. No Answer. The noise continued, so I got dressed and went down to the front desk. No one was manning the station. From the desk, I could see partly into the staff area and was watching an employee […] playing with a basketball. After a few min I had to go outside to get the porter to find me a desk employee. I was met by Josh who informed me they were very busy and had lots of calls to attend. I pointed out that he had staff members playing ball. He continued to make excuses vrs. addressing my concern. During the conversation we were interrupted by another staff member Ashley who interjected. "Hey we gotta eat some time." This employee was not being addressed and had no business in the conversation. What should have happened was an apology and some snap to attitude to address my concern...They failed. I am not happy with this treatment and would not recommend the hotel for this reason. So, nice place. The day shift is great but DON'T ASK FOR HELP FROM THE DESK AFTER DARK...CUZ HEY THEY GOTTA EAT SOME TIME. Read moreGenuine Expedia guest review
Response by Omni Orlando Resort at ChampionsGate Dear Gregroy, Thank you for choosing Omni Orlando Resort for your recent stay. We apologize for your experience and our failure to deliver the customer service we strive to provide. Rest assured we have taken immediate action. We hope for the opportunity to serve you again in the future. Kindest regards!
"Very fancy and very nice"
The hotel was very nice and the staff was helpful. I enjoyed the shuttle to Disney.Genuine Expedia guest review
"More like a 3 star hotel"
Was 4 star worthy about10 years ago. No transportation to the parks after 1:30pm, I had to get a taxi. Couldn't sleep, there are children everywhere making noise and house keeping kept slamming the doors going in and out instead of propping the doors open. Honestly a horrible stay and I won't be back. The class has left this hotel!Genuine Expedia guest review
Response by Omni Orlando Resort at ChampionsGate Dear Kevin, Thank you for your feedback and for being our guest. We apologize for your experience. Our shuttle service is four per day day to the parks and they are spaced so there are afternoon and evening departures and returns, but they do have to be scheduled at the concierge desk. We recommend a minimum 24 hours in advance. Thank you, Kellly
The hotel lobby was beautiful along with the pool right outside of the main entrance. However, I was disappointed when I got to my room and saw several pieces of hair on my bathroom floor. The rug also had a huge stain right in the center, and to top it off there was more hair under the sheets. If the room was kept a bit more clean, I would have rated […] this hotel much higher. I don't want prior guests hair all over my room. Yuck. Other than that, the hotel is comfortable, well kept and great location. Read moreGenuine Expedia guest review
Response by Omni Orlando Resort at ChampionsGate Dear Mari, Thank you for choosing our resort. We apologize for the condition of the room. We pride ourselves in the cleanliness of our facility and guestrooms and take immediate steps to correct an issue when we are made aware. Again, we apologize and hope that we have the opportunity to serve you again in the near future. Kind regards, Kelly
"Perfect hotel for a convention"
Hotel was very nice Stay was for 4 nights Started off a lil rocky when we arrived the room wasn't ready and wasn't on a high floor like we had called about earlier in the day and was assured would be good to go. Waited 45 min and they got us a high floor.. This was at 4p not 10 in morning Also had arranged to have flowers and luggage in room prior […] to our arrival and this wasn't done and at first they said the flowers hadn't arrived and when I called the florist they had arrived hours before and after a few minutes they found them. Other than the bad start the rest of the trip was nice and valet was very good because I used them often! Read moreGenuine Expedia guest review
Response by Omni Orlando Resort at ChampionsGate Dear Jumbotv, Thank you for being our guest. We apologize for the slow start, but we are happy that once you were checked that everything went well with your stay. I will be sure to let valet know that you were pleased with the service they provided. Thank you for your valuable feedback and we hope you will be our guest again soon. Kindest regards, Kelly
Staff was very friendly. We stayed at the Villa. Appliances were old. Food was excellent. Overall had a great time.Genuine Expedia guest review
Nice resort. A little far out of town.Genuine Hotels.com guest review
Warm warm pool for a cooler day in Florida. The bed was perfect:) Kid friendly, gift bag when we entered. Very clean I would stay here again and againGenuine Hotels.com guest review
Wonderful hotelGenuine Hotels.com guest review
"Excellent resort but beware of hidden fees"
This is a lovely resort, room was beautiful, best night's sleep ever. Just beware of hidden fees that aren't advertised. There is a daily fee for parking AND use of the resort (even if you're just walking around). It increased the cost of a night's stay by 50%.Genuine Expedia guest review
It was great but the hall ways from the elevators into the room smelled funny like old shoes that had been left there wet. The rugs need to be shampooed.............or they need air fresheners on the hall ways.Genuine Hotels.com guest review
"Nice stay for two days"
We checked in and the valet was a hot mess but the workers where trying. Parking is a cost $16.00 self and $40.00 valet or something close. Front desk was nice but no one ever told me until the end about a $20.00 daily resort fee. Room service is 24hrs a day and really great. They where extremely cool because they gave us a cabana to relax in with a […] waitress. The gym was perfect for a morning workout and clean. Overall this hotel for $100-140 a night is worth it because of location. Otherwise I would look for something on disney propert if you don't love golf. Read moreGenuine Expedia guest review
Fabulous hotel, friendly staff, loved our stay will definitely be back.Genuine Hotels.com guest review
"It was ok but....."
I was a little disappointed. Got a terrible view. No refrigerator in my room but provided in the other rooms. Only one cup provided in the room.Genuine Hotels.com guest review
Response by Omni Orlando Resort at ChampionsGate Thank you for choosing our resort for your recent stay. We apologize for the missing refrigerator and cup from your room. These are standard amenities, and would have been provided to you upon immediate notification had we known that they were missing. Rest assured, we will be sure to replace these items during our routine inspections to ensure that they are available for the next guest. We appreciate your feedback and hope you will decide to return. Kind regards, Kelly
Took awhile to get our room to the desired temp. Didn't feel like the air was working properly.Genuine Expedia guest review
After 3 minutes the shower turn cold. The safe didnt work and I could not even get a band aide.Genuine Expedia guest review
Response by Omni Orlando Resort at ChampionsGate Thank you for being our guest. We apologize for your experience and inconvenience. In the future, please rest assured that any one of our Front Desk associates is ready to assist with solutions to all of these issues. We hope for the opportunity to serve you again some time in the future. Best regards, Kelly
Only had a brief one night stay but thought the staff was excellent but the facility needed a little attention in order to be considered a top rated hotel. The bath area had rust on the walls and the outside of the pool area had alot of mildew and needed to be cleaned.Genuine Expedia guest review
Had a great time in this stay. Kid friendly and the staff was excellent. Loved it can't wait to come back.Genuine Expedia guest review
All and all, perfect stay! Not too much not too little just right for the price. Great weekend get away. We will be back...Genuine Expedia guest review
"OK with Stay. Coming Up Short on the Details"
First room we went in was not ready. It hadn't been cleaned. Had to go back to lobby to get a new room. Also, the parking code was not added to the room key which is needed to go into and leave the parking area. The 2nd room was OK except for an issue with the blackout curtain which prevented it from closing all the way allowing a sliver of sunlight […] to shine into the room. The water pressure on the shower was extremely forceful and kinda hurt at first until you got used to it. Overall, the property and hotel are impressive. There's just a few details that management seem to neglect which warrant the average rating. Had I paid the regular room rate, I'd be unhappy. However, at 60% off, I'll take the minor lumps and say I was OK with our stay. Read moreGenuine Hotels.com guest review
Response by Omni Orlando Resort at ChampionsGate Thank you for choosing our resort. We value your feedback regarding your room and parking experience. We will take your comments into consideration as we constantly strive to improve. Kind regards, Kelly
Amazing! We loved every bit of it! The service was amazing!! Especially Jesus! He made our trip! Thank you sweet baby Jesus!Genuine Hotels.com guest review
"had a good time"
Overall very good. Beautiful hotel. Rooms were not impressive for the price.Genuine Hotels.com guest review
Convenient to everthing at Disney!Genuine Hotels.com guest review
We did not like having to pay to park our car and 3.00 for water handy cap parking was to far to walkGenuine Hotels.com guest review
Wonderful Hotel, Beautiful ResortGenuine Hotels.com guest review
"Nice but pricey"
Nice hotel, Very expensive.Genuine Hotels.com guest review
we planned a short get-away for two and quickly were planning a full family vacation! the amenities were fabulous and the location was great. the lazy river was closed but we still made the best of the pool and sports bar. very nice place.Genuine Hotels.com guest review
Quick overnight trip for a friend's wedding held there. Very nice accommodations, wish we had more time to enjoy it! Beautiful golf course surrounding the resort.Genuine Hotels.com guest review
"Beautiful hotel and everything was first rate"
Beautiful hotel and everything was wonderful. But my question is... Why does such a nice place 'nickel and dime' you to death? Parking fees; wi-fi fees, microwave fees.... We pay all this money (and I swore Expedia said parking was included) but we get hammered with fees. It makes no sense to me.Genuine Expedia guest review
We had and excellent stay. The hotel was beautiful! The staff was great very helpful ! The pool is amazing !! The lazy river was a great bonus! Loved the spa! We had a relaxing time ! We will return for another stay !! And make sure everyone knows how great it was ! The room was so comfortable and clean !the bed was so comfy . Great hotel!! Everyone […] should go there Read moreGenuine Expedia guest review
EXCELLENT!!!Genuine Hotels.com guest review
Everything!!!!the amenities,the pools,the rooms,the view,tranquility yet a lot of activities to do,room service and most of all we could take our dog with us!Genuine Expedia guest review
"Great place to stay... close to Disney"
everything was awesome....beautiful place too.Genuine Hotels.com guest review
Another flawless experience at a magnificent hotel. Everything you need for a relaxing weekend.Genuine Expedia guest review
Amazing facilities! Will return for sure. Great place for kids and adults . Lots to do.Genuine Expedia guest review
"Very Nice hotel"
This is our third stay here and we always leave wishing we could have stayed longer. Everyone is so nice and helpful. The beds are really comfortable and the rooms and bathrooms are very spacious. We will be back and highly recommend this hotelGenuine Expedia guest review
"Lovely hotel. Sorry I couldn't stay longer."
Was there for two days for business. Sorry I wasn't there for pleasure. The pools and grounds are lovely. Hotel staff was extremely accommodating, even letting us have a 4 pm late check-out. Dinner in the Japanese restaurant was great.Genuine Expedia guest review
"Great pools and lazy river"
I love the omni at champiosgate. Out of the way and peaceful but close enough to all the Orlando attractions A Great get-away. My only complaint is that the wifi that is part of your resort fee does not work very well on the 10th floor. I had to go to the lobby or pool to get reliable wifi.Genuine Hotels.com guest review
"Great alternative to staying on Disney property"
Much cheaper than staying at Disney, but has a golf course and shuttle serviceGenuine Hotels.com guest review
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