"very nice hotel specially with kids"
This was the first time that we stayed at Omini hotel, the staff was very kind. there were the club , two restaurants ant two different cafeterias. the quality of food was good. the lazy rober was teally good to the kids and the slide located at the swmimg pool. at night another nice option was roasting marshmellows at the fireplace. besides of that […] you can have fun playing golf. Read moreGenuine Expedia guest review
This hotel has everything you'll need, and just the right distance to make Disney world a reasonable day trip while giving you a "non-Disney" feel, which sometimes I need. Everyone there is polite and helpful. Sergio at the front desk was exceptional, and made it his business that we all felt at home.Genuine Hotels.com guest review
"Great Hotel, Great Property, Great Amenities"
To.ok wife over for quick weekend without kids. Live close to Orlando and go over for mini breaks all the time but this is first time at Omni. Hotel very nice, great pool areas, a lot to do with kids in way of basketball, tennis and par 3 golf course. Lazy river nicest one around and they provide floats had to wait couple of minutes only for someone […] to give the up. Water heated perfectly. Nice restaurants etc.. Will be back Read moreGenuine Expedia guest review
"Great hotel with excellent facilities"
As soon as I walked into the lobby of the hotel, I was pleasantly surprised by its grandeur. The staff that greeted us at the front desk was friendly and my children were each given a bag of goodies upon check in. The hotel has a few pools which included a lazy river, all of which are very inviting, especially in the summer heat. Children who cannot […] swim will most certainly love the zero entry pool. Besides the pools, there were basketball, volleyball and tennis courts, all of which simply added on to the fun. There were many other facilities provided by the hotel and it just felt like a very well thought business. I certainly had a wonderful vacation. Read moreGenuine Expedia guest review
We went to universal studios and stay there for 2 days people at the bar bar was real friendlyGenuine Expedia guest review
Fun for kids and adults! Great pool, lazy river, etc. Nice staff and all around excellent hotel!Genuine Hotels.com guest review
"Too Crowded, NO LOUNGE CHAIRS, No Crib"
I had requested a crib online when I booked the hotel. I got to my room and there was no crib. I called, they said they would send one, an hour later I called again, they said it was on the way up, AN HOUR LATER, I called again and they told me they did not have any because the hotel was sold out. I go down to the lobby and tell my story, they offer […] a pack and play (which they did not have either), my daughter's nap came and went (which called for a horrible rest of the day). They offered to put the bed against the wall and put bed rails. To make a long story short they got me a crib around 7 pm. No "I'm sorry", no compensation, NOTHING! The next day, (Sunday) I go to the pool around 11 am and there were NO CHAIRS. All chairs had towels on them and the staff only offered folding chairs (you can imagine how relaxing that can be). You go to relax and you cannot even find a lounge chair. My stay was inconvenient more than anything else, not the weekend I paid so much money to spend going to this resort. Look elsewhere. Read moreGenuine Hotels.com guest review
During our trip on Sat Aug 2nd at 2 am the alarm sound and a message ob the speakers said please go inmediately to the nearest emergency exit. Everybody was in shock. When we call front desk they did not give anybody an answer. We started walking through the exit and our exit was nearest the ballrooms. No body from the hotel give us an explanation of […] what happened nobody apologizes. The fire guys said in a loud voice that a cleaning person accidentally activate the alarm. This is unbelievable that it is the hotel's fault and they did not eve give us a credit at least for a breakfast or for the night, and of course no explanation Read moreGenuine Hotels.com guest review
We had a great time! The staff was very friendly and helpful. Sports bar had great food and the cocktails & atmosphere at the Pool Bar was beyond awesome! But above all, the lazy river was the icing on the cake! Will most definitely go again.Genuine Expedia guest review
"This place is Awesome"
I love this Hotel! It's a little drive from Disney, but it's Super Nice.Genuine Expedia guest review
I enjoyed my stay over all this hotel had everything I needed for a fun stayGenuine Expedia guest review
No free parking. additional charges. Hotel appearance outside looks great but room was just OK.Genuine Expedia guest review
"Nice layout and great for kids"
It was a very enjoyable stay. The hotel had a nice layout and their was plenty for our kids (ages 14 and 17) to do. They loved the pools, water slide and basketball court. Would have played golf but it was very humid during our visit. The staff was friendly and the Asian restaurant was very good.Genuine Expedia guest review
Very Satisfied with the resort! The rooms were very clean and very comfortable! The lazy river is so relaxing and the pools are beautiful! The golf courses were challenging and well maintained. Love the fire pit for relaxing by at the end of the day and making smores! The staff was very accommodating and resourceful. It is a top notch resort!Genuine Hotels.com guest review
Attended a conference. Room was too cold but otherwise it was a wondeful experience. beautiful hotelGenuine Expedia guest review
"weekend getaway with babies"
Needs more staffing. Pools WAY too crowded. Waited an hour for a drink.Genuine Hotels.com guest review
"Add an extra $75 a day"
Awesome hotel, staff was very friendly, restaurants had great food. BUT THIS IS AN EXPENSIVE HOTEL, EVERYTHING COSTS $4-5 MORE THAN NORMAL. other than that, loved it.Genuine Expedia guest review
Great experience but I was a little unprepared for the additional resort fee plus the additional mandatory parking fee even though we were dropped off. Im not talking a couple dollars either. The kids loved the pool and lazy river so it worked out in the end.Genuine Hotels.com guest review
I did a weekend trip for Disney and stayed Friday & Saturday night at this hotel. A this place is amazing along with their friendly helpful staff. The pools & lazy river were great - very clean & above my expectations. Free Disney shuttle was a plus too.Genuine Expedia guest review
"We were disappointed, not a 4 star hotel"
Staff was not very friendly, Italian restaurant was ok but not special, rooms were ok but could be renovated, did not get a proper bill when we left, still no bill via e-mail 3 days after we left -> that is not the service we expected in a 4 star hotelGenuine Expedia guest review
Only reason for 4 overall rating is parking situation. Signage makes it extremely confusing to find where you are going and parking lot can basically be full on a Saturday night. Also the entrance gate to access the property did not always work with you room card. Other than that I found the hotel very clean with excellent bedding. The staff was very […] friendly and helpful in any way possible. Read moreGenuine Hotels.com guest review
Great hotel very relaxing, nice, clean, and the staff was helpful. Highly recommend!Genuine Expedia guest review
The Hotel was very clean and nice. However, upon check out I was charged twice for the room and when I attempted to speak with the supervisor to get my questions answered and my credit card refunded she simply stated that the system made an error in routing previously paid reservation and that I would see my card refunded in 3 - 5 business days. I over […] heard a couple next to me dealing with the same exact issue. Essentially your hotel double charges people and then we have to wait for our money. I would think given the circumstance your staff would be apologetic especially your supervisor. However, she seemed to think I was a bother to her and wasting her time. THANKS OMNI for holding my money for 3-5 days. Read moreGenuine Hotels.com guest review
Response by Omni Orlando Resort at ChampionsGate Dear Leann, Thank you for being our guest. We apologize for the inconvenience of the additional charges. We are addressing the issue with our team so this doesn't occur in the future. We hope you enjoyed all other aspects of your stay. Kind regards, Kelly Burnett
"Nice hotel, but kind of out there"
I enjoyed staying here. I was here for business and did not leave the resort much, but I did notice it was about 30 minutes away from most things (Disney and Universal areas). However, I feel this would be a golfer's paradise. I enjoyed playing some twilight course after lectures. I did not take advantage of the resort otherwise. The gym was in pretty […] good shape too. Barbells up to 50 lbs, a few cable machines, and cardio equipment. Read moreGenuine Hotels.com guest review
"Great short getaway"
Omni villas was a great place to have the whole family. Very clean and well kept. My grandchildren loved the slide, lazy river and had a wow time at the kids camp. We rented a cabana for two days and eventhough the pool was full on the second day we felt secluded and roomy with the cabana space. Overall it was a great getaway from Tampa.Genuine Expedia guest review
"We loved it ! Facilities and service exceptional"
Very good service. ! Exceptional room service . Went the extra mile to serve our needs.Genuine Expedia guest review
Wonderful... Will returnGenuine Hotels.com guest review
The staff was exceptional. Especially Sergio he was a great help and has a great attitude.Genuine Expedia guest review
"not close to anything"
nice hotel, pool was too small for that size of hotel, not to mention the 22 dollar a day resort fee, plus 16 dollars a day just to park out in the middle of nowhere. the lazy river had more people in it than inner tubes, which there was not a lot of.... not worth the money.Genuine Hotels.com guest review
We are avid supporters of the the Omni at Champions Gate and have stayed many times. The hotel is clean and the service very good however, we truly love the lazy river on the property :) We float away our cares as the current carries us around the lush tropical surroundings of the river. There was however, a cheer convention going on, so before booking […] I would check first and see if any "kid type" convention is going on (first time we found this at the Omni. Many, many hotels in Orlando host these events and the hotel can be loud with lots of teeny boppers and their oblivious hosts changing the whole feel of the resort) Overall, again, another 5* experience at the Omni. Read moreGenuine Hotels.com guest review
Room 445 - room is dated and had a old smell. It was clean though, bathroom was clean as well. The pool facilities is awesome, the features are awesome, but it's poorly managed and things are dirty full of mildew, pool wasn't crispy clear, the stairs to the water slide I almost puked, lazy river floats are dirty as well, things you wouldn't expect in […] a 4 stars. To top everything, I booked and paid thru expedia, they charged me again, I called the reception and they told me expedia was just an authorization, while Expedia told me it was a charge, after calling the manager, he said the charge was a mistake, and credit my credit card. Things you don't expect to happen on a 4 star resort. Read moreGenuine Hotels.com guest review
I stayed for 3 nights for my daughter's dance competition which was on site and it was truly a wonderful experience. It had all types of accommodations that you may need especially traveling with a child. The pools were amazing and never got too crowed. The service was impeccable and I would definitely stay again. Rooms are always clean and the location […] was perfect very close to everything. There is a walgreens right down the street as well as a publix for grocery shopping. Read moreGenuine Hotels.com guest review
"nice hotel - too much noise"
lots of kids running around - through the halls - jumping between floors - elevators were not sequenced and had to wait - most time were very full and uncomfortable. hotel was very clean and well maintained, valet parking was very good.Genuine Expedia guest review
"Great Resort Experience"
While I'm generally new to the 4 to 5-star resort experience, I couldn't imagine a nicer place to spend an indulgent weekend. ALL the staff we encountered (be it at the front desk, restaurant, pool area, or hallways) were very friendly and professional. The room was comfortable and spotlessly clean. The pool area was wonderful; especially the way the […] family-oriented pool (i.e. fun pool) and relaxing pool (adult valium) were separated by the lazy river (combining fun and relaxation). The location is great in that it's far enough away from the Disney craziness/crowd gridlock, but close enough to the attractions to make them a consideration. We're already talking about our next opportunity to visit! Read moreGenuine Expedia guest review
Awesome, experience. Will stay again at this Resort. Lots of activities for everyone.Genuine Expedia guest review
Attentive staff very friendly. Facility clean, great restaurants and staff are always around if you need anything.Genuine Hotels.com guest review
"Great family vacation"
We stayed here with my 2 young grandsons. There was plenty of family oriented activities. We never left the resort! We will be going back.Genuine Hotels.com guest review
We stayed 4 nights and had a great time. The pool area, Rooms, lazy river an on an on this place was awesome. The place is so kid friendly it's unreal. We will go back with the kids and family every year.Genuine Hotels.com guest review
Stayed here 5/2013, came back for a one night stay before leaving on our last day of vacation. Girlfriend loved the lazy river, pool, breakfast & room. Great quiet location!Genuine Hotels.com guest review
I have stayed at the hotel about seven or eight times and haven't been disappointed yet. Beautiful hotel great service.Genuine Hotels.com guest review
"Nice hotel has very good views in swimming side"
I enjoyed staying at the hotel , this hotel has many swimming pools and golf course . The transportation from and to the hotel is convenience for everybody .Genuine Expedia guest review
"Great Resort May 2014"
We enjoyed our stay at Omni. The resort was very clean and the staff was very friendly. I love the pool area with the lazy river. The price was reasonable. Although I didn't like that we had to pay to park. Overall my stay was pleasing and I will visit this Resort again.Genuine Hotels.com guest review
"Bad room watch hidden fees"
We checked in and there were stains on our sheet. They moved us and have us a couple of freebies but it was still disgusting. Also, watch the hidden $20 resort fee a day, which isn't told to you but hotels.comGenuine Hotels.com guest review
This is the best vacation I ever had with my family, and your facilities made it happen.Genuine Expedia guest review
I wouldn't stay there again, but for someone looking for budget accommodation this hotel is a fair option.Genuine Hotels.com guest review
"Close to Disney but far from anything else"
The hotel is very beautiful. Disney is the next exit down on the highway but if you want to venture to International Drive or Universal it is a hike. They have great restaurants on site and the food at Zen was by far my favorite. The staff was very helpful and pleasant. The only complaints I have is that it is very hard to find a chair at the pool. […] We got lucky but I kept seeing people wandering around trying to find a spot. I think they should at least have some extra chairs available. The lazy river and the pool area can become pretty packed and crowded to the point of not being relaxing anymore. We also had a loud person in the room next to us that kept slamming the door at all hours of the night but that could happen anywhere. The maid service kept trying to come into our room a couple hours before checkout which I find very annoying and rude. Besides being nickle and dimed for everything which you are at every hotel in Orlando I really enjoyed the hotel, fitness center and restaurants. It was very clean and the staff was wonderful. Read moreGenuine Hotels.com guest review
Everything was fantastic! Loved the lazy river on property!! Can't wait to go backGenuine Hotels.com guest review
"Nice hotel and facilities"
Onsite dining was good and convenient...but pricey. The lazy river tube ride was relaxing and the pools were very nice overall. The onsite gym was nice - although I did not use it. Parking was expensive in my opinion and should be included with the stay...it was $16 per night for self parking. That being said valet parking was slightly more than self […] parking at $24 per night, but it was extremely convenient and prompt. Read moreGenuine Expedia guest review
"Will be a regulary spot"
We stay in Orlando at great hotels often and this is a gem!Genuine Expedia guest review
I was at this hotel and at the villas many times, always a nice experience and the staff always excellent, also the facilities are great, actually two weeks ago I stayed at the villas and was amazing, but this time I am a little dissapointed, we had problems with the keys (many times) to open our villa door, the building front door (and nobody was at […] the front desk) and the parking lot gate (at least the person at the intercom answered fast). Also 3 lights at our villa doesn't work so the master bedroom was partially dark, the dining room left side dark too and one bulb at the living dark too. The master bathroom was very clean but humidity marks around the roman tub in the wallpaper is disgusting, replace the damaged wallpaper is easy i cant understand why nobody did :-/, the laundry room door is broken and every time that you open it the door comes completely out, the sliding door at the foyer and small room with the sofa bed doesn't work if you close it you can't open it anymore.... I think that the hotel and villas are great but all these small things are easy to correct to keep it in good shape, it just needs more carefully personnel in the maintenance. Read moreGenuine Expedia guest review
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