The room was decent, but the management was rude.Genuine Hotels.com guest review
"good for price"
Hotel was good for price there was grey hairs on my pillows looks like they don't change pillow covers. Also i needed to add a night and did it through here i was told the hotel would know and not change my room. On our last night i got to hotel at 11:30pm and my key was not working they deactivated my key, very upsetting i had my 6 month and 2 yr old […] crying in truck and i had to go back to office to find out what was happening. The girl reactivated my key and we got in. The next morning the service girl knocked on our door twice, twice i told her it wasnt check out time and we werent ready it was 9am check out is at 11am. The second time she came she told me her boss was mad that how did we get in the room that we had to check out the night before. When we checked out i told him i paid for both nights he didnt even apologize he said it was all a misunderstanding. Breakfast was very very simple. Walls very thin you can hear everything upstair neighbors were very noisy. Overall for the prize and location is good price. Read moreGenuine Hotels.com guest review
Response by Super 8 Ukiah Dear Guest, I am very, very sorry for the unpleasant experience during your stay. It is disheartening that your kids were tired and upset that you were not able to get in your room immediately because your key card was deactivated. I will accelerate your feedback for further verification. Trust that this matter will be addressed accordingly. Once again my sincere apologies and I hope we could have a chance to make amends in the future.
"Don't come for the breakfast. The staff was great."
I staTed here Match 14-20, 2015. The staff very helpful. Wifi had great connection the entire time. The rooms were clean beds were comfortable.The breakfast was weak. Stale bread one morning. I ate out every morning because of the lack of choices. cold cereal and hard boiled eggs. Make your own waffles was the only hot item. The location is close to […] everything you need. Safeway and a shopping center was right down the block. With the exception of the"breakfast",I would stay here again. Read moreGenuine Hotels.com guest review
Response by Super 8 Ukiah Hello Lance, I appreciate your candid feedback on the breakfast we served. I will submit report to our management and I can assure you that this will be evaluated and addressed accordingly. I am glad that everything else worked perfectly during your stay. We hope to see you again on your next trip. Warm regards from Super 8 Ukiah team.
"Hot tub great deal"
Hot tub was nice!!Genuine Hotels.com guest review
Response by Super 8 Ukiah Dear Guest, Thank you for the fantastic review. Indeed a fine reference for a more productive business. It would be much delight to have you back in our hotel soon.
"Average. Good value."
Standard everything. Not great but ice seen worse. The renovated room I was in seemed nicer due to hardwood floors. I'll take the over carpet any day.Genuine Hotels.com guest review
Response by Super 8 Ukiah Dear Guest, We are grateful to hear that you found our hotel to be of good value for you! Thank you for your reviews and rating, we look forward to seeing you again soon!
"Nice, cozy and friendly"
hotel exceeded our expectations! Very friendly front desk, cozy, renovated rooms. We had a big photo on a wall of red woods - very calming. Very close to everything in Ukiah. We will definitely consider staying there again! And while we were staying - we saw the hotel were upgrading every room with new mattresses. :)Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello Vasylyna, Thank you for noticing our newly improved rooms! Trust that we will certainly take your comments at heart and serve as motivation for us to do our best to make all our guest feel comfortable during their stay at Super 8. We are glad that we have exceeded your expectations and that our location was very convenient for your during your trip to Ukiah. We certainly look forward for your next stay and hopefully we will continue to meet and exceed your expectations.
"A Pleasant Stay"
The room was very comfortable. Front desk staff very friendly. I would stay here again!Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello Guy, Thank you for letting us know how pleased you were with our services. It means a lot to us that you have taken the time to share your experience at our hotel.We look forward to serving you again.
It was overall a good stay although the room heater stopped working in one of our rooms and the manager has to change our room in the middle of night. The breakfast was nice.Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello Amit, I am sorry for the inconvenience caused you be the malfunction of our heating unit in the room. Thank you for bearing with us when we had to move you to another room so you will have a better, more comfortable room to rest in. I am glad that you liked the breakfast served. I hope you will allow us another time to serve you better.
This was much better than I usually get for this price point. Making it a great value and a good hotel overall. I didn't need any pampering so this was perfect. Good room, hardwood floors are always better than carpet in my book and everything I needed was available.Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello, It is rewarding to learn that you find your stay in our hotel of good value. Your approval have paid off our effort to offer our guests above par quality of accommodation at best value. We are happy to know that we have met your preference on the quality of clean and the kind of flooring we have instead of typical carpeted rooms. We will be delighted to have you back in our hotel again soon.
"Clean and comfortable lodging at budget price"
Comfortable bed, AC, plumbing and lighting, TV, mini-fridge in good working order, spacious room, competitive pricing. Continental breakfast is very limited and typical low quality of budget-priced motels. Check-in/check-out simple and quick and unremarkable.Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello, Thank you so much for your high rating of our hotel and for taking the time to share your experience and for taking note of our effort to provide our guests comfortable place to rest, convenience and great value accommodation. Your feedback will be used as reference in our continuous effort to make your visit in our hotel, a great experience all the time.
"Very nice hotel!"
I have stayed at this hotel twice now and have had a great experience each time. It is very clean and has friendly staff. I will definitely be coming back!Genuine Expedia guest review
Response by Super 8 Ukiah Hello Sacha, Thank you for sharing your experience with us so fondly. We are glad to know that you were comfortable during your stay with us and for taking note of your approval on the quality of clean and efficiency of our staff. We look forward to your next visit.
"Bed was pretty terrible... But overall ok"
It is an okay place to stay for the price. I felt like the staff should have known what room to give us on the first try instead of going back and forth over the radio about which room were clean yet... it was an hour after my scheduled checkin. It seemed to inconvenience them by wishing to check in. But the price was fine for a stop over on a long […] trip. Read moreGenuine Expedia guest review
Response by Super 8 Ukiah Hello j, Thank you for sharing your honest thoughts about your recent stay with us. I apologize for the delays in providing room for you. We will make certain this matter is handled appropriately in the future. We hope to serve you again soon.
"Great hotel, best value"
We were greeted by the family who owns the hotel and they were extremely friendly. We got a nice room on short notice for a great price. We had just spent a week in Monterey at a "fancier" hotel for twice the price and discovered Super 8 Ukiah was cleaner, quieter, had a MUCH comfier bed, AND better anemeties. We didn't leave until we had too :)Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello Kymmie, Thank you for your time in completing the survey for our hotel and for your kind words on our effort to provide quality and value services. Knowing we have met your complete satisfaction is our accomplishment. Allow us to serve you another pleasant experience.
It was a pleasant stayGenuine Hotels.com guest review
Response by Super 8 Ukiah Hello, It is great to know that we have met your complete satisfaction on the quality of service you received from us. Please know that we will continue to strive to be able to provide the best value services to all of our guests. Thank you for your business, we look forward to another opportunity to serve you again soon.
PlesantGenuine Hotels.com guest review
Response by Super 8 Ukiah Hello Kaisha, Thank you for taking the time to share your thoughts about your stay in our hotel. I am glad that you were satisfied with the services and quality of accommodation you received from us. I assure you that we will do our best to make your next stay another pleasant experience. Thank you for your business.
"hotel was very clean"
front deck was very helpful and the rooms where very cleanGenuine Expedia guest review
Response by Super 8 Ukiah Hello, I am glad that you were completely satisfied with the quality of services we have provided you during your visit. Please know that your satisfaction is our goal to achieve at all times and your feedback will continue to inspire our team to stay committed in our goal for excellence. We hope to have another opportunity to serve you again soon.
"They take pets."
They take pets. There were a few things wrong with an otherwise pleasing room and overall our stay was pleasant.Genuine Expedia guest review
Response by Super 8 Ukiah Hello, Allow us to serve you better on your next visit, please do not hesitate to call our attention should you have concerns. I assure you that we will come to attend to you promptly to ensure you will completely enjoy your stay.
liked it. they gave me what i asked for being my mom is a handicapped.Genuine Expedia guest review
Response by Super 8 Ukiah Hello, It is great to learn that we have provided your accommodation needs successfully. Your kind compliment for our effort to make your stay comfortable is an accomplishment to our team. We hope you will stay with us again on your next visit in town.
"Good if you like flies and poor maid performance"
Okay, a place to crash, convenient to US 101 freeway.Genuine Expedia guest review
"Ok besides the smoke."
The hotel is nice enough but my room reeked of smoke despite being a non smoking room. It looked like smoke was coming in from the fan located in the bathroom from another room. I tried to open a window to air out the room but the smell kept coming in at diffrent times of the day. I also found a bottle cap near the fridge and it was still there after […] the maid cleaned the room. It made me wonder how long it was there for and the extent they clean the room. Read moreGenuine Expedia guest review
"Non smoking room smells just like a smoking room."
Request a non smoking room the room smelled like a smoking room. Called the office and complained, was told to close the bathroom door because the room next door was a smoking room. That did not help at all.Genuine Expedia guest review
"A great value and a comfy bed"
A quick stopover from touring the area. The room was clean and well lit. Great television. Very comfortable bed. Restaurant next door is only so-so. Would definitely stay again.Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello, Thank you so much for your compliments, rating and review of our accommodations. We appreciate you for taking the time to leave us a rating and we look forward to your future visits!
"Great stay for a great price!"
This hotel and does some recent upgrading and it was definitely noticed. The room was quiet and comfortable. The bed was so comfortable I wanted to take it home with me. Located right off of 101 in Mendocino County. I will definitely stay there again.Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello Mary, Thank you very much for the truly humbling feedback you gave our hotel. This is going to inspire our team even more to stay focused in our effort to exceed your expectations every time you stay with us. Thank you very much for your business and I hope to see you again real soon.
The room was very clean and we loved the big Redwood Picture above the bad!!!Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello, I am so glad that you enjoyed your stay and that you found the accommodations and service to be excellent. A truly rewarding feedback for our team. Thank you very much for your business. We look forward to having you with us again real soon.
"Good location right off 101, easy to find. Has a l"
Typical hotel complaint. Dirty sheets on one bed, besides that, the rest of the room and facilities were decent. They made us pay extra for 4 people, the room only comes with 3 double beds, 3 towels, etc. Someone ended up sleeping on the floor. If you go in the morning for the free breakfast, make sure you go early, it ends at 9:30am, exactly. If you […] are in line to get something at 9:30am, the cleanup lady with put things away and you get nothing. Read moreGenuine Expedia guest review
"Nice... For the price..."
It's a super 8.... Not much to talk about. Noisy neighbors, burnt sheets, room opens outside. On a good note, big tvs and a GREAT channel selection!!! I'd def do again if in Ukiah and on a budgetGenuine Expedia guest review
Response by Super 8 Ukiah Hello ginge, I apologize for our shortcomings in overseeing the quality of sheets provided in your room. Please allow us to serve you better on your next visit. Please call our attention if you have problems about the accommodation/services you receive as our staff on duty will certainly attend to you to make sure you will be comfortable.Thank you for making Super 8 your choice of hotel.
We just needed a place to sleep...arrived late and left early. The room itself was clean but sheet had stains and bedspread had cigerette holes. Internet was free but connection was in and out. Breakfast was sufficient and easy. Price was good!Genuine Expedia guest review
Response by Super 8 Ukiah Hello Miss Peggy, Please allow our team to serve you better on your next visit, do not hesitate to call the attention of our staff on duty should you have concerns. I assure you that they will attend and assist you promptly. We value your business and your satisfaction will continue to inspire us to strive for excellence. Thank you for your choice to stay with us.
Nice place for a road trip stop. A good town and just the right distance for San Fran if your heading north.Genuine Expedia guest review
Response by Super 8 Ukiah Hello, It is a pleasure for us knowing that you enjoyed your stay in our hotel. Thank you for sharing your experience and for taking note our our place's convenience to your trip.It is great to hear of how you enjoyed the value of our services. Please know that your business is valuable to us and we will always stay committed to providing you great experience every time you visit us.
"Super 8 Ukiah"
Room was very clean with resent upgrades. Missing baseboard in restroom but otherwise was nice and large. The bedding needed upgrade. In all I would stay again there.Genuine Hotels.com guest review
Response by Super 8 Ukiah Hello Mr. Sean, Thank you for making Super 8 Ukiah your choice of hotel. Please know that we are dedicated to make our guests’ stay comfortable and a wonderful experience and as such, we use your feedback to help use identify the aspect we need to improve to reach goal. I will accelerate your comment about the bed and trust that our management will look into this matter to address accordingly. We look forward to your next visit.
"Stayed 1 night in hotel to tour the jr college"
This hotel is disgusting. The pictures portray it to be way nicer then it is. Our room was dirty and I didn't feel safe. We had planned on swimming but didn't want to get in the pool. I highly suggest you don't stay.Genuine Expedia guest review
Response by Super 8 Ukiah Dear Guest, Thank you for staying at Super 8 Ukiah. I apologize for the minor inconvenience you experienced, please do call our attention on your next visit if you have concerns. We will attend to you promptly. We look forward to your next visit.
"Nice hotel right off the highway"
This hotel is a great option for the price. The room was in great shape and very comfortable. The restaurant in the parking lot didn't look terribly exciting but the breakfast I had there was really good. I only stayed one night while on a road trip and would do the same again if in the area.Genuine Expedia guest review
"Great deal for $115 for 6 people."
On a hot day, it would have been nice for the air conditioning to already be cooling the room down...it didn't do the trick when we arrived at 9pm.Genuine Expedia guest review
We stayed in the hotel because they had a charging station for electric cars.Big mistake! We stayed on the second floor because of a previous review referring to noise and found that they have hardwood or laminate floors up there. No wonder the noise below. But the kicker was we didn't even have any flooring in the bathroom. Just cement and remnants […] of old vinyl and no base boards. Can't believe they rent rooms still in renovation. Never again! We went back to our usual hotel in town after one night. Read moreGenuine Hotels.com guest review
I stayed here 3 nights. My towels were never replaced though i handed them to housekeeping and they only came by at 9 am so my room was only cleaned by me.Genuine Hotels.com guest review
"Stay at the Super 8"
Decent Price, Clean, but little things like the alarm clock not having a working reset, and the A/C wasn't working that well. But all in all I would stay again.Genuine Hotels.com guest review
"Simple hotel good for sleeping"
We had a ground floor room, so the room was exposed if the window was open. The walls were a little thin -- could hear loud conversations outside and doors closing. Hardwood floors were nice since carpet can get dusty/dirty-looking. The room was very clean, nice temperature, good amenities, good Internet, ample parking. Breakfast was a little bare-bones, […] only one or two options for each group of food (e.g. just bananas, or choice of bread/scones). Overall a nice place to stay for reasonable price if you're just passing through. Location is close to highway so if you're looking for something fancier, maybe a location closer to the city center would be better. Read moreGenuine Expedia guest review
After getting pillaged for $190 for half the room in Pacifica, Ca, this room was exactly what the doctor ordered on the last leg of a motorcycle trip. Decent pool and hot tub, great simulated wood floors and large room. Great stay.Genuine Expedia guest review
"Ok place to sleep"
Nice but cheap- clean rooms, low quality faucets, floors not finishedGenuine Expedia guest review
"Best Motel I've stayed in."
We have travelled extensively through US over the years. Stayed in many Hotels and Motels and I can honestly say this Motel is the best we've stayed in. Manager and staff were friendly and helpful and room was tastefully decorated and clean. I would thoroughly recommend this Motel.Genuine Expedia guest review
"Nice reasonably priced motel in convenient locatio"
This motel is one of the better Super 8 motels I have stayed in. The rooms have apparently been upgraded and are clean and have the basic amenities (flat screen, internet, etc.). Motel is close to freeway, airport, shopping, and restaurants. Pleasant place and would stay again when passing through Ukiah.Genuine Expedia guest review
"The best Super 8"
The best Super 8 hotel that I have ever stayed. I would book this place again when coming back next time.Genuine Expedia guest review
Good comfort for the $. Decent and affordable hotel with decent breakfast of pancakes, eggs, cereal, juice and coffee... Convenient & close to highway 101 yet safe and quiet.Genuine Expedia guest review
"A pleasant place to stay in Ukiah"
We have stayed at this hotel many times in the past 10 years. It is easily found right off the freeway. The family who run it is caring and interested in ecology. Unfortunately, they are somewhat preyed on by one-nighters who ignore the rules about non-smoking and pets. The first room we were given was so full of smoke that we had to request a new one. […] No problem. The new room was fine. We appreciate the the comfortable beds, the refrigerator and microwave. Our favorite things to do in Ukiah are eating at Ellie's and at the Buddhist monastery at the east end of Talmadge Road. Schatt's Bakery is a great place for coffee and baked goods. Read moreGenuine Hotels.com guest review
"Owners are really trying"
I wanted to like this motel more. The owners are really trying to make the place eco-friendly; there is an electric vehicle charging station available. The problem was with the thin walls and floors of the original structure. I'm a sound sleeper, but I was awakened repeatedly by the sounds of doors slamming and footsteps overhead from the second floor. […] I don't think the neighbors were being deliberately loud. If I stay here again I would ask for a second floor room. Read moreGenuine Expedia guest review
"Great place to stay"
This was the cleanest budget motel I've ever stayed in. The beds were comfy the nonsmoking room did not even have a hint of smoke. Staff was very friendly.Genuine Hotels.com guest review
This was one of the best Super 8's i have stayed in. The owner was proud of his "green" status. The room was clean and very comfortable.Genuine Expedia guest review
"Surprisingly Nice Super 8"
This was probably the nicest Super 8 I've ever been to, so I was surprised to find how much I liked it. The rooms were not only very clean, but very well decorated and comfortable. The staff was friendly, but nothing outstanding. I really appreciated the hotel's efforts to be "green". The only two things I have to complain about are 1) our bathroom […] door was difficult to close all the way, and 2) the continental breakfast could be seriously improved upon. But I believe a decent continental breakfast is a thing of the past. Ah well... Read moreGenuine Expedia guest review
"Disappointed by the unfriendly host"
We stayed in Ukiah for two days to visit a friend. This is our second time staying in this town and I always loved how friendly people were. So I was very taken aback by the unfriendliness of the staff in this motel. When we arrived we were greeted by this very unfriendly lady who told us we cannot check in, because our non-smoking room was being cleaned. […] When we finally were able to check in, I was appalled that our room STANK of cigar smoke. However, the room itself is nice, the host of the place is not. He always wears a frown and glares at you and is very unfriendly and unhelpful. Also, at night, you can hear all and every plumbing fixture turn on and off. It is not only noisy, but your wall vibrates as well. So you can forget a restful sleep for sure. All in all I am very disappointed. It did not feel good to stay in this motel. Read moreGenuine Hotels.com guest review
My stay at this hotel was very pleasant from the front desk clerk to the comfort of the room. I would definitely recommend this hotel to anyone traveling in the area. There is free wifi, I did not try their breakfast so I am not sure. I was a bit curious as to why they had a hold on my account despite having paid for the hotel in full. After inquiry […] I was informed that it was a hold because after I leave they will check for property damage? A bit weird and bizarre but it was taken off after a few days. Read moreGenuine Hotels.com guest review
"I wouldnt reccommend"
I didn't even end up staying, I just took a loss on my money. I wasn't comfortable with the environment or the feeling of the place. The customer service part was not good, the lady was unfriendly and rude. I will not be making reserations for this super 8 again, big mistake. There was a lot of activity going on at the hotel when we arrived, I can't […] say for sure what the activity was about but it made me feel very uneasy. Read moreGenuine Hotels.com guest review
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