All hotels in Provincetown, Massachusetts, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here82 Bradford Street, Provincetown, MA, 02657, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 102 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.6
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5.0 / 5Outstanding
"Very nice small hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We greatly enjoyed the hotel in all respects -- just off the busy parts of town (short walk), extremely helpful welcome orientation to the hotel and town, a generous wine and cheese reception nightly, very good breakfast, and a charming room. The facility was very nice, not elegant but in character with Provincetown. A great weekend vacation spot we'd be happy to do again soon.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Birthday Weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
From check-in to check-out everything was great. Room was very comfortable and clean. Location is perfect. Park your car and it's a 2 minute walk to the center of town. Full breakfast every morning, and wine and cheese social in the afternoon goes above and beyond most hotels. Would definitely recommend.
Genuine Hotels.com guest review
3 night romance trip Apr 17, 2015
sharon
US
1.0 / 5Poor
"Worst stay ever"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The room was tiny. The front desk clerk was rude because we booked on hotels .com. We left and checked into a Hilton in hyannis
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Jeff
US
5.0 / 5Outstanding
"Wrong time of year"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Was very nice. wrong time of year not a lot open but still give it a high 4
Genuine Expedia guest review
Other trip Dec 31, 2014
us
US
5.0 / 5Outstanding
"Marvelous winter get-a-way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My daughter and I stayed there and took advantage of the great dinner and spa deal. The Inn staff were wonderful. The dinner in their restaurant was spectacular! We also enjoyed the wine and cheese hour. I would definitely recommend this to a friend and will stay there again. Bobby gave an excellent deep tissue massage!
Genuine Expedia guest review
Other trip Dec 30, 2014
Lisa
US
5.0 / 5Outstanding
"Can't wait to visit again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
The Inn was located next to the Pilgrim Monument, which is covered in lights for the holiday season, and the reason for our visit. We are residents of Cape Cod and do not usually stay locally (within 100 miles of home) but wanted to see the Monument lighting we had read about for so many years. The night was terrible, 50 mph wind and torrential rain. We arrived about 9pm, as my husband and I both had to work that day. The manager showed us to our room and we were completely surprised, a fireplace, Keurig coffee maker, and matching robes. The bed was extra firm and had ample pillows. We were delighted to see that dinner was still being served and Wednesday had a buy 1 get 1 Entrée special. We told Tom, the desk manager we would like to eat, so he let us settle in and said hurry back to the lobby/restaurant as it was almost closing time. We were delighted to have a table across from the lighted monument (indoors!) wonderful food and fabulous service.
Genuine Expedia guest review
Other trip Nov 28, 2014
Terry
US
4.0 / 5Excellent
"Perfect Cape Cod Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely bed and breakfast in a great location. Located near all the main attractions.
Genuine Expedia guest review
Other trip Nov 20, 2014
Lisa
US
5.0 / 5Outstanding
"The perfect ptown getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a wonderful stay! What a great value with hot breakfast & luxurious spa facilities! And a perfect location within walking distance to the center of town.
Genuine Hotels.com guest review
2 night romance trip Nov 4, 2014
Russell
US
5.0 / 5Outstanding
"A Great Place for Couples"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We traveled to this historic Hotel ans Spa to celebrate our 10th Anniversary. The restaurant serves a fantastic dinner with a scrumptious lobster dish. The service was excellent. The staff was friendly, helpful and possessed a disarming sense of humor. The Spa facilities are first rate and the masseuse had a sense of touch that ranged from strong and soothing. The daily wine and cheese tasting was a great way to start each night. We would definitely stay at Crowne Pointe Inn again.
Genuine Expedia guest review
Other trip Sep 23, 2014
Andre
US
4.0 / 5Excellent
"Loved Everything Except the 11:00 am Check-out."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
A great inn with nice ammenties and friendly service with with a smile. I can recommend this place in good faith. Only gripe is with the 11:00 am check-out time. Provincetown, especially in the summer is a place for nightowls, everything - shops, galleries, restaurants and bars - are all open late into the evening, and a 1:00 or 2:00 check-out time would allow you to wake up, enjoy breakfast, chill by the pool, pack and check-out at more civilized leisurely pace.
Genuine Hotels.com guest review
1 night romance trip Aug 27, 2014
A Traveler
US
4.0 / 5Excellent
"Recipe Missing Key Ingredient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Crowne Pointe was a pleasurable experience for the most part. The staff and the room were top notch. The one major flawe was quality of the breakfast.. When one reads the description of the breakfast offerings, one cannot help but imagine a sumptuous repast accented by an array of seasonal fruits; pancakes bursting with fresh blueberries and fluffy scrambled eggs with fresh herbs. The breakfasts were terribly disappointing. No seasonal fruit; flat and soggy pancakes; 2 strips of bacon per order and scrambled eggs best described as "bullets". Breakfast in the summer presents so many opportunities to kick-start the day in an energetic way. Surprisingly, the Crown Point hasn't figured out the recipe.
Genuine Hotels.com guest review
4 night trip Aug 10, 2014
Stewart
US
5.0 / 5Outstanding
"Delightful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Even though we had a really late check-in that we had made arrangements for, we were thrilled to find the Inn Manager had waited for us. Each staff member goes beyond what is expected. Wonderful custom cooked breakfast and all day coffee. For breakfast or dinner, the cullinary staff works magic in their small kitchen. Five stars in my book!
Genuine Hotels.com guest review
5 night trip Jul 22, 2014
Alicia K
US
5.0 / 5Outstanding
"Just delightful. Perfect location & great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The property is terrific with outdoor hot tub, swimming pool and more. The staff went out of there way to make us comfortable and happy. The room was wonderful, the mattress perfect, and beyond clean. There was nothing to complain about even if one wanted to. From the outdoor cocktail hour to the morning breakfast the hotel staff went out of their way to please the guests. Even the janitorial staff were friendly and inviting. We could not have enjoyed ourselves more. Really wonderful. Without a moment's hesitation we would tell anyone to "Book it and enjoy it".
Genuine Expedia guest review
Other trip Aug 9, 2014
Gail & Larry
US
5.0 / 5Outstanding
"Wonderful getaway right in town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
A short walk from the ferry pier and the best restaurants and attractions, the Crowne Pointe still retains the character of a quiet getaway, with rooms in multiple small buildings around the central spa and pool areas. Staff are exceptional in their attention to detail and helpfulness with tour arrangements and finding anything else in town one might need.
Genuine Expedia guest review
Other trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location, beautiful hotel and grounds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We absolutely loved staying at the Crowne Pointe Inn. The gardens were absolutely beautiful and our room was perfect.
Genuine Hotels.com guest review
1 night trip Jul 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved this place. So convenient to town the people running this Inn couldn't be nicer . Happy hour great from 5-6 breakfasts delicious as was dinner. I forget a jacket and called, they mailed it out and 12 hrs later I received it UPS upon returning home. Definitely would return
Genuine Expedia guest review
Other trip Jul 10, 2014
A Traveler
US
3.0 / 5Good
"Second Visit"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This is our second visit to this hotel. We really enjoyed it the first time. The location was good without being in the thick of things. The room was very nice and the on site restaurant was very good. We were excited to go back and it still had some of the nice features we liked, including a cocktail hour by the pool, but in general neither the room, nor the restaurant was as good as we remembered. i would still recommend it but wondered if something had changed.
Genuine Hotels.com guest review
2 night trip Jun 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Classic Hotel with Great Amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love the Crowne Pointe. I've stayed a few times and I've never been disappointed. It is a little more expensive than other Ptown hotels but you get a lot of bang for your buck here due to the amenities. I will continue to stay here every summer.
Genuine Hotels.com guest review
3 night business trip May 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel with first.class greeting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great customer service with very clean room. Very enjoyable wine and cheese service
Genuine Expedia guest review
Other trip May 21, 2014
Gilles and Rita
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel and staff were great. The restaurant was very nice. The only drawback was that our room did not have a seperate bathroom. The tub, shower and sink were in the room which took away from the comfort of the room. We would definitely book again but would be sure not to stay in the same room.
Genuine Hotels.com guest review
2 night trip May 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great accommodations; close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything from the moment we were greeted was perfect. Nice staff, great food, warm atmosphere. An easy walk to just about everything you'd want to do. Highly recommended!
Genuine Expedia guest review
Other trip May 4, 2014
Matt
US
4.0 / 5Excellent
"Close to everything Bikes trails, beach, Dining"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was very attentive Room was very nicely appointed But too small Breakfast was awesome Dinner was a 3 out of 5
Genuine Expedia guest review
Other trip Apr 29, 2014
maureen
US
5.0 / 5Outstanding
"Luxurious and relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful accommodations, outstanding food, excellent spa. Guests have free unlimited use of sauna, steambath, mineral soak and hot tub. Staff was unfailingly pleasant and helpful. Just a few minutes' walk from Commercial Street, where all the shops and restaurants are. I would return in a heartbeat.
Genuine Hotels.com guest review
5 night romance trip Apr 22, 2014
A Traveler
US
4.0 / 5Excellent
"quiet getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a relaxing and restful stay at the Crowne Pointe. The bed was very comfortable. The hot breakfast cooked to order was really delicious and satisfying. Coffee was good. Spa was excellent. Location was perfect. Service was excellent.
Genuine Hotels.com guest review
2 night trip Apr 20, 2014
Amy
US
5.0 / 5Outstanding
"Beautiful room, hearty breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Spent one quick night in Provincetown with my wife for a quiet getaway. The room was a King with balcony, fireplace and whirlpool tub. Well kept, clean, comfortable. Walking distance to Commercial street where all of the fun happens. Breakfast was a wonderful surprise with the chef cooking everything to order. Hotel staff was very attentive. Took advantage of the Spa facilities (mineral bath and sauna available to all guests with no additional charge!). Will definitely stay again!
Genuine Expedia guest review
Other trip Apr 28, 2014
hei
US
3.0 / 5Good
"Provincetown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was lovely with extremely friendly staff. However, I have two complaints. One is that the room was advertised with a tub/shower and it was without the tub. The second was that the air conditioning unit (off) kept us awake all night because of the outside air whistling loudly through the system which was next to our heads. It could not be adjusted. We informed the staff the next morning. It would have been great to have been offered a discount considering our night's sleep was so disrupted.
Genuine Hotels.com guest review
1 night romance trip Apr 23, 2014
Lynn Talamini
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed here before and it's always wonderful.
Genuine Expedia guest review
Other trip Apr 12, 2014
A Traveler
US
4.0 / 5Excellent
"High price experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location is excellent. The property is well maintained. The service is exceptional. Our room, while very nice, was not worth the inflated price. We were clearly paying for the Crowne Pointe experience because the room itself was small and crowded. At over $350 in the off-season I cannot imagine the sticker shock for a room that small in season. All in all it was a nice experience.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2013
A Traveler
US
5.0 / 5Outstanding
"The Crowne Pointe is a jewel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We spent 2014 New Year's Day at the Crowne Pointe and had a wonderful experience. The hotel is centrally located in Provincetown and a really short walk to anywhere in that interesting old town. They offer a complimentary wine & munchies gathering every night, which gave us a chance to talk to all sort of interesting fellow-guests. A full breakfast with omelets and french toast as well as yogurt and fresh fruit was an added plus. We enjoyed a gourmet diner in the comfortable dining room overlooking the monument (all lit up with lights for the Holidays) and found that we were there for one of their "2 entrees for the price of one" evenings -including lobsters! All in all a wonderful experience to celebrate the New Year. We'll be back!
Genuine Expedia guest review
Other trip Jan 3, 2014
Sam
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Room totally different from Expedia advertisement . The whole room is the bed and one dinning chair and the spa is very very small with one shower and one changing room for all to share
Genuine Expedia guest review
Other trip Nov 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Bed & Breakfast style Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay. Excellent service, location.
Genuine Expedia guest review
Other trip Nov 14, 2013
Cliff
US
4.0 / 5Excellent
"Beautiful hotel, Marginal service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel itself is beautiful and the grounds are well kept. We stayed in an executive suite which consisted of a king sized bed, a very comfortable love seat in front of a fireplace and large screened tv, a generous kitchen area (fully equipped) and a nice size bathroom with jacquzzi tub. It is located just far away from the town center as to avoid the noise and congestion. The employees all seem generally unhappy, they were polite but not entirely friendly. Breakfast is complimentry, as is the wine and cheese served at 5:00 p.m. The breakfast entree is cooked to order and there is a nice selection of pastries, bagels, juices and fresh fruit. The downside was the lack of good housekeeping. The room wad immaculate when we first entered however the second day, debris remained on the carpeting and other than the bed being made and new toiletries added, nothing else had been done. When we entered the room all lights were lit. Upon retiring for the night, we searched everywhere but could not locate the switch for two lights over the bed. After 20 minutes spent trying to contact the front desk at 7:00 am, we learned it was hidden behind a nightstand lamp. The air conditioner was very noisy. A request for extra towels went unanswered. Our beach towel was never replaced. With the rates the hotel charges, I would expect greater service.
Genuine Hotels.com guest review
3 night trip Sep 29, 2013
Kathye
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was great. We enjoyed a very nice dinner and the morning breakfast menu was perfect.
Genuine Hotels.com guest review
3 night trip Sep 28, 2013
Les
US
3.0 / 5Good
"Small room and high price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel has small room with queen bed and small little tv. But was charged USD 600++ for 2 night stay. Price is quite high. It has a little small pool. Walking distance to old town. The staff is friendly.
Genuine Expedia guest review
Other trip Sep 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Cozy upscale accomodations in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location within walking distance to almost everything. Staff was very eager to assist and up to the challenge of dealin with getting luggage upstairs. Very nice Happy Hour with wine and cheese in the patio courtyard to the sound of classical music. Cozy individual balconies.
Genuine Expedia guest review
Other trip Sep 22, 2013
Lynn
US
5.0 / 5Outstanding
"Cozy upscale accomodations in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location within walking distance to almost everything. Staff was very eager to assist and up to the challenge of dealin with getting luggage upstairs. Very nice Happy Hour with wine and cheese in the patio courtyard to the sound of classical music. Cozy individual balconies.
Genuine Expedia guest review
Other trip Sep 22, 2013
Lynn
US
5.0 / 5Outstanding
"Lovely and very detailed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very friendly staff, a lovely guest house and some very fine details that made it a memorable stay... thanks
Genuine Hotels.com guest review
1 night trip with friends Sep 10, 2013
A Traveler
US
4.0 / 5Excellent
"Central location but expensive"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Good central location & nice spa hotel, with good breakfast. Room was clean & ok but small for price. Air conditioning in room was very loud & an alarm in hall kept going off one evening. Car parking included at no extra cost but overall room price was not value for money.
Genuine Expedia guest review
Other trip Sep 9, 2013
A Traveler
US
5.0 / 5Outstanding
"The magic of P Town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had no expectations but if I had, my actual experience would have surpassed anything I could have come up with. There was plenty to see and do. People were very friendly the town is easy to get around in. The shopping and restaurants were outstanding, great food.
Genuine Hotels.com guest review
2 night trip Sep 2, 2013
Monty Iceman
US
5.0 / 5Outstanding
"Pre-Labor day trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely hotel with great staff, the price point is a bit higher, but you are paying for the quality and great location
Genuine Expedia guest review
Other trip Sep 3, 2013
BEN
US
5.0 / 5Outstanding
"End of Summer, but we will be back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Relaxing. Clean. Quiet -- all adults. Great Restaurant. Wonderful, custom, hot breakfast. Great selections for the evening wine/cheese/veggies. Loved the mineral tub at the spa! Experienced my very first massage -- Barbara was fantastic. Room was actually cleaned every day and not just fresh towels as most places! Ceiling fan complements the AC and loved the gas fireplace! AND the turndown service where the room was cleaned again! It was like I had my own personal staff. We walked everywhere....to dinner, shopping, the theater, Miss Richfield......and don't miss Herring Cove Beach.....new state-of-the-art facilites and a food concession: Far Land Provisions! Enjoyed sitting on the dining room porch after breakfast and reading the daily newspapers -- what a nice view!
Genuine Expedia guest review
Other trip Sep 3, 2013
Alicia
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed at the Crowne Pointe Inn for just one night, but we cannot wait to go back. The location is excellent, barely a 5-minute walk to Commercial Street where most of the shops and restaurants are located. We loved the grounds with the beautiful gardens tucked in all the corners around the courtyard. It is all very well maintained and beautiful. We spent some time in the jacuzzi, and it was so relaxing. The swimming pool is small but that was not an issue for us, as we drove to the Cape Cod National Seashore and were not planning on spending any time by the pool. One more thing: We loved the complimentary cocktail hour from 5:00 to 6:00 PM which included beer and wine and hors d'oeuvres. Loved the breakfast too, cooked to order!
Genuine Hotels.com guest review
1 night romance trip Aug 15, 2013
Marie
US
4.0 / 5Excellent
"Dated room for the price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Great extras: use if spa amenities, wine/cheese/veggies in the afternoon, great breakfast. Room was worn but roomy.
Genuine Hotels.com guest review
2 night business trip Jul 23, 2013
A Traveler
US
1.0 / 5Poor
"Nothing for your Money"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We chose the most expensive hotel in the area expecting to stay in a nice resort. From the moment we stepped at the hotel the staff was rude. " pet friendly" and we almost get threw out for our 6 lbs dogs. The room was nothing, the TV is 24", the phone does not work only decoration, the pool is a Kitty pool, The location is not convenience too far away from the action, parking is 2 blocks away at the church.... You really get nothing for your money...
Genuine Hotels.com guest review
1 night trip Jun 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect location and friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great room, very good bed. The staff was very helpful and friendly, breakfast good. I'd gladly return.
Genuine Hotels.com guest review
1 night trip May 27, 2013
A Traveler
US
3.0 / 5Good
"repairs are badly needed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
The room was tiny. The toilet did not work properly. In spite of cool weather, the room was hot and the window air conditioning unit was so loud and noisy we couldn't sleep. The staff were dismissive.
Genuine Hotels.com guest review
1 night trip May 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Spot in PTOWN"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I were in town for our anniversary and had a great experience with Crown Pointe. The staff was very friendly. The overall feel of the hotel to me seemed like an intimate Bed & Breakfast, even though it has far more facilities and rooms than a typical B&B
Genuine Expedia guest review
Other trip May 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Great romantic getaway!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Had a wonderful stay...as always. This is an annual go-to place for us when we need to reconnect and just make the world go away for a bit. It's warm, welcoming, clean, beautiful and romantic. We've stayed in many of their rooms over the years from the more modest to the higher end rooms. None have disappointed. The staff is very attentive and friendly. The town is lovely and surrounded by water. How can you go wrong? I highly recommend this hotel.
Genuine Hotels.com guest review
4 night trip Apr 3, 2013
Susan
US
5.0 / 5Outstanding
"Great food, great room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a lovely time at the Crowne Pointe Inn. Although we stayed in one of the less expensive rooms on the property, it was clean and charming. Service at the inn was consistently good, but quiet and unobtrusive. The location is perfect, literally right in the middle of town. The Pointe, the inn's restaurant had wonderful food served in either the cozy, firelit dining room or the well-insulated, glass enclosed porch.
Genuine Hotels.com guest review
2 night romance trip Feb 21, 2013
Sheila
US
5.0 / 5Outstanding
"So Much PTown/Crowne Pointe Love"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It had always been a dream of mine to visit Cape Cod and a dream vacation I had. Charming is the word that first comes to mind when I think of the Crowne Pointe. The rooms are very clean and taken care of. The robes are even great. The fact that they offer such a quality breakfast every morning pushed my stay over into the amazing column. I expected cold cereal and maybe a muffin if I was lucky...what I got was the choice of eggs benedict, omelets, breakfast burritos, and pancakes. And how cute are the lobster pagers to let you know that your meal is ready? My only "complaint" is that the tv was a tad too small...is that even a complaint? LOVE YOU PTOWN! LOVE YOU CROWNE POINTE!
Genuine Hotels.com guest review
3 night trip with friends Nov 14, 2012
Carly
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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