All hotels in Arona, Spain
1 room, 2 adults
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Avenida Rafael Puig, 28, Playa de las Americas, Arona, Tenerife, 38660, Spain, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 197 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.3
  • Comfort
    3.9
  • Condition
    4.0
  • Neighborhood
    4.3

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Pleasant relaxing stay"
Hotel nice place to stay, staff have a sense of humour about them, really could use a roof top bar though
Genuine Hotels.com guest review
4 night trip Mar 6, 2014
Tel & Jan
GB
4.0 / 5Excellent
"short break"
enjoyable for the short winter break required, food good, weather excellent could of done with some younger people
Genuine Expedia guest review
Other trip Feb 18, 2014
A Traveler
GB
4.0 / 5Excellent
"Great Location"
Stayed 1 night at the beginning of my holiday & 3 nights again at the end. Disappointed with the 1st night as the room was a bit tired. Wasn't looking forward to going back but I was pleasantly surprised. The room was exactly the same size but because it was modern & contemporary it felt totally different. Food fine & facilities good.
Genuine Hotels.com guest review
3 night trip Jan 10, 2014
Rosemary
GB
3.0 / 5Good
"Nice location but not really a 4 star Hotel"
Have just returned from New Year holiday at this hotel, overall we had a nice time but the Hotel was a little disappointing, the rooms were small, a little cramped and poorly equipped, there was no fridge, TV remote, or media connections USB etc there was only 1 usable plug point, the curtains did not match the balcony door did not shut securely and the fixtures and fittings were chipped and in a poor state of repair. Staff however were attentive and polite but attempting to get seen at reception was impossible. The food was of a reasonable standard and the drinks etc by the pool or in the restaurants was competitively priced offering a nice surprise when checking out. We will definitely be returning to this resort for a New Year in the future but probably not to this hotel.
Genuine Expedia guest review
Other trip Jan 7, 2014
George
GB
4.0 / 5Excellent
"Looking forward to returning"
we arrived at the hotel to pleasant reception ,we were offered the option for one of the hotel bungalows which was a 2 bed upstairs with 1 bathroom and downstairs an excellent shower room kitchenette and lounge . We had a view over the tennis courts and to the beach which was lovely and quite . Maid service was excellent . We were on an all inclusive option which for us was fantastic with a mix of help yourself and bar service which had cocktails and branded sprits included. We had no problems with service. Meals were buffet style with an excellent choice. The hotel is one of the older hotels so has an excellent position on the sea front right in the heart of playa das Americas . A mixed nationality with less British than I expected. We stayed over Xmas period so suited couples and families .
Genuine Expedia guest review
Other trip Dec 31, 2013
mark
GB
4.0 / 5Excellent
"Good stuff"
Food was amazing! Views excellent. No tea or coffee making facilities in room and evening entertainment starts late so not great for families who want to put kids to bed at 8/9. Staff happy and polite. Was busy but folks were quiet and reserved! Would go again!
Genuine Expedia guest review
Other trip Dec 29, 2013
Richardson fam
GB
4.0 / 5Excellent
"Nice hotel close to beach and clubs"
Good hotel. We had a room with a sea view which was awesome. We just couldn't stay away from the balcony. The location was good too with Veronicas and Santiago complexes famous for clubbing & shopping respectively nearby. The hotel rule for payment while checking in was odd and was unconvincing also. Anyways, we paid the bill in advance as asked by the reception staff. Breakfast was good and full of variety. The manager sent a bottle of Cava to welcome us as a honeymooning couple which was a nice gesture.
Genuine Expedia guest review
Other trip Dec 6, 2013
tarun
GB
4.0 / 5Excellent
"nice hotel close to the beach"
my son and I stayed in the hotel for six nights. overall we really enjoyed our stay and met some nice people both staff and other guests. it was handy having the location of the hotel in such a central location, it ment we were close to a wide variety of eateries and activities out of the hotel - if we chose. my hotel room was front facing which ment that throughout the night I could hear the sounds coming from the bar on the side of the hotel
Genuine Expedia guest review
Other trip Nov 16, 2013
Jay
GB
5.0 / 5Outstanding
"EXPEDIA ROCKS"
iT WAS AN AMAZING OUTING .. AND I M SO THANKFUL TO EXPEDIA. YOU ARE THE BEST ....
Genuine Expedia guest review
Other trip Aug 5, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great holiday and great hotel."
Make sure you get a room with a sea view. We got put into a ground floor room facing away from the sea when we first got there and it was overlooking a car park. For our first holiday it wasn't the best of starts. However, we then upgraded to a sea view on the 3rd floor and never looked back. The view of the sea and the pools within the hotel are really nice, so definitely get a sea view. The food each day was absolutely delicious, however make sure you get there early on in the morning/evening as it is a buffet service the food may be cold if you get there too late. Overall, apart from these two minor details the hotel was fantastic, definitely go all inclusive!
Genuine Expedia guest review
Other trip Jul 21, 2013
A Traveler
GB
3.0 / 5Good
"Las Palmeras"
First I would like to recognize Yessica in reception for all her help, she was amazing! Hotel could definitely benefit from a revamp. Staff however were great.
Genuine Expedia guest review
Other trip Jun 12, 2013
A Traveler
CA
5.0 / 5Outstanding
"great for couples, familys, and elderly."
Fantastic holiday thankyou to our Hotel very friendly staff, great evening entertainment, the food was plenty of choice very nice, i cannot find any fault with this hotel, we were half board but upgraded on arrival to all inclusive for 360 euros 2 people 8 nights well worth it. will be going back again and recommend to anyone, location close to all amenities..
Genuine Expedia guest review
Other trip Apr 21, 2013
Deborah
GB
5.0 / 5Outstanding
"The heart of the resort"
We were very pleased indeed because of the location of the hotel and the consistantly high standard of service provided by all the team at the hotel.The ambiance of excellence throughout the facility and the attention to detail surpassed most other 4 star hotels on the Island where we have stayed. Thank you all for a memorable holiday.We will be back,God willing.
Genuine Hotels.com guest review
7 night trip Apr 8, 2013
A Traveler
IE
4.0 / 5Excellent
"Great hotel for a family."
The hotel was very clean, tidy and had very friendly and helpful staff. The only negative point being that my room was on the 5th floor and facing out onto the road/entranceway to the hotel. At night it was very loud due to the bars and drunken holiday makers returning from nearby bars in the vicinity. The food was exceptional in the hotel restaurant, and the facilities very good.
Genuine Expedia guest review
Other trip Apr 4, 2013
Lee
GB
4.0 / 5Excellent
"Ideal location"
Only English tv channels available are news channels
Genuine Expedia guest review
Other trip Mar 22, 2013
A Traveler
GB
5.0 / 5Outstanding
"A wonderful holiday in a top class hotel"
The hotel was spotless all the staff were first class
Genuine Hotels.com guest review
9 night trip Mar 3, 2013
Tom Gillespie
GB
5.0 / 5Outstanding
"childrens disco"
Everything was great, apart from the childrens disco, not the entertaiments fault, but the old people who insisted on sitting on the front row, taking up all the spaces which should of been for the parents of the little children dancing, it only lasted 30mins then it was adult dancing. It was a shame none of the parents could see and it was hard to keep and eye on the children, they were very inconsiderate !!! Entertaiment staff fab with the children
Genuine Expedia guest review
Other trip Mar 13, 2013
janine
GB
4.0 / 5Excellent
"Great hotel for a relaxing holiday"
Good central position with access from the gardens onto the beachside promenade. Good section of beach with good waves to encourage surfers. We were very impressed with the gardens surrounding the 3 pools. Ample good quality sun beds,mattresses and sun shades. Far better poolside grounds than other hotels in the surrounding area. We will certainly book this hotel for our next holiday in Tenerife.
Genuine Expedia guest review
Other trip Jan 28, 2013
Eve
GB
4.0 / 5Excellent
We have just returned from a weeks holiday (jan) and had a wonderful time. Our room was beautiful with sea views and if you want to be in the heart of things this is a great. Enid. We specifically booked it as we love live rock music and Sax rock bar was just 2 mins away. Clean with helpful staff an excellent stay
Genuine Hotels.com guest review
8 night business trip Jan 12, 2013
Joy
GB
3.0 / 5Good
"Hotel needs an update, overall pleasant stay"
Unconfortable bed, hotel seems to be old and require an update, view from the balcony was very good as we could see the ocean and mountains, food wa s good, the staff very nice and helpful, nice swimmingpool, close to bars and shops and the beach
Genuine Expedia guest review
Other trip Jan 13, 2013
Jim
GB
4.0 / 5Excellent
"Great hotel for families and singles."
I would go back to the hotel again. The staff and service was very good. The pool area was great as was the position of the hotel. The only downside were the bedrooms, they were not up to 4 star standards.
Genuine Expedia guest review
Other trip Jan 11, 2013
Catherine
GB
4.0 / 5Excellent
"Good location for bars, sea and restaurants"
First impressions not good at all. Despite paying for a sea view and requesting a room on high floor, we were given a room on first floor. On opening the door we discovered the room was still occupied but luckily the people were not in their room otherwise it could've been embarassing. So much for security !! We were then offered a disabled room on the ground floor stuck in corner with no sea view. Again not happy we were told we had to wait until next day to be moved. When paying a lot of money for this time of year this is not good enough. Next day we were given a room higher up which had been refurbished and to be fair was really good. The local rock band bar nearby was very noisy into small hours which I imagine can be a problem for light sleepers. Food and service at hotel was good despite being very busy. Plenty sunbeds.
Genuine Hotels.com guest review
11 night family trip Dec 24, 2012
William
GB
5.0 / 5Outstanding
"perfect location"
I was extremely happy with the hotel itself, i have stayed here 4 times now, and i cannot fault it!!
Genuine Hotels.com guest review
7 night romance trip Nov 17, 2012
Kat
GB
5.0 / 5Outstanding
"Fantastic hotel for couples and families."
Fantastic hotel. We had bead and breakfast, and the food for breakfast was of a fairly high standard. Good choice and it was pretty decent for the usual 'feed the 5000' set-up. The rooms were basic but clean and comfortable, all you need really. The pool area was good, two pools and one of them was heated as it was out of season which was nice. They also have a kids pool but I was travelling with a friend so no children with us. Having said that it was clear to see this would be very suitable for families. The daytime and evening entertainment is very family-oriented and there is something for everyone here. The staff were also very helpful and friendly. The location of this hotel was fantastic, very close to the beach and the surf schools if that is your thing, very close to the nightlife (3 minute walk to the main strip of bars, not close enough to hear the music from the hotel or anything), numerous restaurants nearby. We also booked a scuba diving trip through the hotel and the tours guy was very helpful. Overall I would 100% recommend the hotel, and I would look to stay again when going back to Tenerife.
Genuine Expedia guest review
Other trip Nov 8, 2012
Adam
GB
4.0 / 5Excellent
"good family hotel"
lovely well kept hotel situated in a very convenient location around 300 yrds from main bars and 400 yrds from main shopping area, staff in dining area are very efficient and friendly but staff at bars need to speed up a little , all staff are very friendly, good selection of food at every sitting , cant complain about food quality as 4 of us ate for a week with no complaints ,,pool area kept clean with very nice pools and nice surroundings with plenty of sunbathing and shaded areas, would willingly go back to this hotel , the surrounding area is very well kept by the local authorities probably one of the cleanest places i have been to .
Genuine Expedia guest review
Other trip Oct 21, 2012
russell
GB
4.0 / 5Excellent
"would go back there"
I enjoyed my stay at the H10 .I would have no problem returning The food was very good plenty to choose from.
Genuine Hotels.com guest review
7 night trip Oct 7, 2012
A Traveler
IE
5.0 / 5Outstanding
"great hotel"
location is superb .hotel is in centre of resort. rooms are cleaned everyday to a high standard ,got air conditioning although beds are hard. food is great loads of choice for lunch & dinner( breakfast is disappointing) rememeber if all inclusive use your free 1 night at the italian food you will enjoy it.always had couple of choices of meat & fish every meal. If all inclusive top brand spirits available if you ask and loads of cocktails to choose. you can now use all bars for all inclusive sunbeds dash starts 8.15am I would go down at 8.30am and still got 6 beds together beside pool. table tennis is free( you need a 10 euro deposit) and you get 1 free 1hour game of tennis . there are pool tables which cost 1 euro per game. The entertainment staff do a good job running the is competitions from 11 to 4pm everyday for varoius sports. entertainment is a bit hit and miss at night . however there is loads of entertainment nearby so if you dont like it can always go to the many pubs outside the hotel there is a kids club but not alot of children go to this hotel as the british tour operators dont use it .you arent aloud any inflatables or balls in the pool which is a bit disappointing. I would have thought you could have been aloud to use them in even the smaller pool as they did play water polo in that pool . overall i would recommend this hotel and when i return to teneriffe i would use this hotel
Genuine Expedia guest review
Other trip Oct 15, 2012
A Traveler
GB
4.0 / 5Excellent
"A super relaxing break"
A great hotel. We had a clean comfortable room with a sea view. The staff were very friendly and attentive. We chose to go half board and found the buffet style meals were of a very high standard. There was plenty of choice and you would be very hard to please if you couldn't find something you liked to eat. The British were in the minority which was not a problem for ourselves. We stayed in early October so the people staying were mostly couples, retired people and families with pre-school age children so it was quiet and relaxed.
Genuine Expedia guest review
Other trip Oct 11, 2012
Mags
GB
4.0 / 5Excellent
"Excellent friendly hotel"
This was our second time at this hotel, we had a room with a seaview and it was lovely. It can be a little noisy in the surrounding area ,but not in the hotel itself . The entertainment in hotel finishes at 11.30. Food excellent and staff vey helpful.l
Genuine Hotels.com guest review
Other trip Sep 25, 2012
A Traveler
GB
4.0 / 5Excellent
"Great Family Hotel"
Stayed at the H10 Las Palmeras in September 2012. We went half board but the food and drink was a lot cheaper than we've had to pay at other similar hotels. It is worth paying the extra for all inclusive as the food and drinks on offer are excellent. We had a very enjoyable stay, the weather was great and the hotel is located next to the beach. The beach is black sand with rock but there are sandy patches if you walk a short distance up the coast. The port of Colon is very close hence water sports and excursions are easily reached. The entertainment is a little bit cabaret as the hotel is clearly trying to entertain a wide range of nationalities. The room we had was spacious and facing the pool which was great. Sadly if you have children the games room is poor, the air hockey was broken, the pool tables were on the wonk and the games machine is circa 1995, but then the pools are big and there is enough entertainment locally to keep everyone happy. Don't be put off by the entrance to the hotel. It is located on the main road and flanked by some rather odd shops etc. Once inside the hotel you quickly forget about this. The security is visible in the hotel and we were only aware of one incident where a bag was taken from the pool side.
Genuine Expedia guest review
Other trip Sep 20, 2012
Ian
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Kan anbefales"
Rigtig dejligt hotel. Maden var fantastisk. Personalet var rigtig søde og venlige. I receptionen var de dog knap så behjælpelig . Der var ingen internet på værelset
Genuine Hotels.com guest review
7 night family trip Apr 14, 2015
Erling
DK
4.0 / 5Excellent
"Grand hôtel en bord de mer"
Hôtel de très grande taille. Il possède tout le confort souhaitable. les buffets sont énormes avec un choix important. Bien sûr, pas de petits plats mitonnés mais une telle variété de nourritures doit satisfaire même les plus exigeants. Jardin agréable et la plage est à quelques pas, à condition de ne pas s'arrêter avant au bord d'une piscine ! Beaucoup de fleurs partout.
Genuine Expedia guest review
Other trip Apr 20, 2015
Jcb
FR
4.0 / 5Excellent
"Bon hotel"
Cet hôtel est très correct, un restaurant italien excellent accessible tous les soirs en al inclusive, un vrai + Le personnel serveur n'est pas très communiquant et pas très souriant (sauf au restaurant italien) Tout le reste est très bien, nous y retournerons aisément
Genuine Expedia guest review
Other trip Apr 20, 2015
Pascale
FR
3.0 / 5Good
"Hotel Familial, prôche de la plage et du centre"
Hotel Familial, prôche de la plage et du centre Bon rapport qualité/prix Personnel accueillant Variété des buffets satisfaisante grandes piscines et jardin agreeable Hôtel un peu vieillissant, mériterait quelques travaux d'embellissement
Genuine Expedia guest review
Other trip Apr 16, 2015
Davetom
FR
4.0 / 5Excellent
todo bien!personal muy amable.recomendable para familias.
Genuine Expedia guest review
Other trip Apr 14, 2015
xabier
ES
3.0 / 5Good
"Ma semaine à Teneriffe"
Globalement j'ai été très contente de mon séjour là-bas car je vais à Teneriffe depuis de nombreuses années. Le seul "bémol" pour cet hôtel est le Wifi dans les chambres qui ne fonctionne pas toujours très bien et la robineterie de la baignoire à revoir, trop vieille, sinon propreté c'est ok et le buffet pdj et soir sont très très bien, ambiance aussi et le personnel de la réception très sympa et parle beaucoup de langues, très appréciable. L'accès directe aux plages en marchant le long de la promenade est aussi très bien.
Genuine Expedia guest review
Other trip Apr 11, 2015
A Traveler
FR
4.0 / 5Excellent
una ottima esperienza che rifarei volentieri a giugno 2015. il posto è bellissimo.
Genuine Expedia guest review
Other trip Apr 10, 2015
A Traveler
IT
4.0 / 5Excellent
"Hotel cómodo y agradable con amplia oferta de todo"
Hemos pasado unos días muy agradables. El GPS nos perdió a la llegada. El personal muy atento y dispuesto a ayudar en todo momento.
Genuine Expedia guest review
Other trip Apr 4, 2015
Esteban
ES
4.0 / 5Excellent
"Ausgebuchtes 520 Zimmer Hotel"
Wir waren nach 2014 jetzt zwölf Monate später im März wieder da. Drei Wochen vor der Anreise sendeten wir einen Zimmerwunsch bezüglich der Lage, der natürlich der gebuchten Kategorie entsprach. Das Mail wurde umgehend beantwortet: wenn möglich wird der Wunsch berücksichtigt. Beim Einchecken hieß es dann: das wollen alle haben, geht nicht. Na dann eben nicht. Wir waren allerdings auch mit dem Zimmer zufrieden und lehnten den am Folgetag angebotenen Umzug ab. Das Hotel ist ziemlich ausgebucht gewesen. Der Versuch ab 10.30 Uhr zwei Liegen im Poolbereich zu bekommen, scheiterte mehrfach. Ok, wer zuerst kommt, mahlt zuerst. Und einige reservieren echt früh.
Genuine Expedia guest review
Other trip Mar 22, 2015
frank
DE
4.0 / 5Excellent
Buen hotel el único problema que la playa de enfrente es de piedras Aunque a cinco minutos hay una muy buena
Genuine Expedia guest review
Other trip Mar 19, 2015
A Traveler
ES
3.0 / 5Good
"Bien placé"
J'ai apprécié cet hôtel, nourriture, situation, etc mais la chambre donnait sur les ventilations hyper bruyantes (même les fenêtres fermées) des cuisines. Odeurs de cuisine et bruits des camions de livraisons le matin en bonus. Dommage car la vue sur la montagne est jolie. Cela a gâché mon séjour.
Genuine Expedia guest review
Other trip Mar 12, 2015
eyelash
FR
2.0 / 5Fair
"Hôtel bien situé mais...."
J'ai apprécié cet hôtel, nourriture, situation, etc mais la chambre donnait sur les ventilations hyper bruyantes (même les fenêtres fermées) des cuisines. Odeurs de cuisine et bruits des camions de livraisons le matin en bonus. Dommage car la vue sur la montagne est jolie. Cela a gâché notre séjour.
Genuine Expedia guest review
Other trip Mar 9, 2015
eyelash
FR
4.0 / 5Excellent
"Hotel très accueillant personnel très serviable"
Le seul petit problème chambre côté rue très brillante la nuit
Genuine Expedia guest review
Other trip Mar 3, 2015
A Traveler
FR
4.0 / 5Excellent
Très bien situé agréable et tout près des commerces et restaurant
Genuine Expedia guest review
Other trip Mar 1, 2015
anne
BE
4.0 / 5Excellent
"Bella struttura a due passi da mare"
L'hotel si trova in una bella posizione centrale ed è molto pulito, ordinato e accogliente. Il personale è sempre gentile e disponibile. Grande scelta di cibo al buffet, tutto molto buono.
Genuine Expedia guest review
Other trip Feb 28, 2015
PL
IT
4.0 / 5Excellent
"Hotel quasi ottimo situato in posizione ottimale."
Discreta pulizia camere con qualche giorno dimenticata. Servizi molto buoni. Posizione hotel ottimale.
Genuine Hotels.com guest review
7 night trip Feb 16, 2015
Franco
IT
4.0 / 5Excellent
"Las Americas - close to shopping and surfing"
Nice hotel in Las Americas, close to shopping and surfing. Very good buffet - breakfast, lunch and dinner - the standards are high.
Genuine Hotels.com guest review
7 night romance trip Feb 12, 2015
Kasper
DK
1.0 / 5Poor
Delusione massima. Già immediatamente all'arrivo ho dovuto pagare tutto il soggiorno senza poter vedere le camere. Struttura quasi fatiscente. Personale alla ricezione scortese. Non ci ritornerò mai più.
Genuine Venere guest review
Other trip Feb 9, 2015
A Traveler
IT
4.0 / 5Excellent
"Hôtel très bien situé, le personnel accueillant"
Nous avons passé un agréable séjour et nos demandes chambre vue mer en chambre double ont bien été notées. Le personnel est toujours à nos petits soins, souriant, rien à dire sur la propreté des lieux. Nous étions en "all inclusive" et les repas étaient diversifiés et bons en particulier les petits déjeuners une remarque toute particulière pour la diversité des pains !
Genuine Expedia guest review
Other trip Feb 8, 2015
Zanzimette
FR
5.0 / 5Outstanding
"Super dejligt hotel tæt på strand og centrum"
Super dejligt hotel hvor vi har været før. Vi havde 1/2 pension og maden er super tilberedt, og varieret. Intet at klage over og vi vender helt sikkert tilbage igen
Genuine Hotels.com guest review
7 night trip Jan 18, 2015
Kim
DK
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