All hotels in Arona, Spain
1 room, 2 adults
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Avenida Rafael Puig, 28Playa de las Americas, AronaTenerife38660Spain, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 192 reviews)

  • Location
    Great location
  • Food
    Delicious food
  • Breakfast
    Tasty breakfast
  • Service
    Fantastic service
  • Comfort
    Uncomfortable
  • WiFi
    Bad internet service
4.0 / 5Excellent
"Nice hotel close to the beach, shops & nightlife"
Had no trouble at book in and all though our allocated room was not ready we were given another one. Room was clean and cleaned daily during our stay. Restaurants were well staffed and plenty of food options were available. We didn't have to wait for a table even though the hotel was full. There were problems with lounges around the pool areas but you could get a lounger on one of the terraces. The main pool bar was under refurbishment but the smaller one had snacks and plenty of drink options. The evening entertainment was not for our liking but you could sit and have a drink at one of the other bars. We preferred to go to one of the nearby bars which there was plenty of within a ten minute walk. There was games and competitions available during the day if you wanted to take part. We booked half board but decided to upgrade to all inclusive for 5 days which was very easy to do and a lot cheaper then booking the trip all inclusive.
Genuine Expedia guest review
Other trip Dec 1, 2014
Lee
GB
4.0 / 5Excellent
"Good location and hotel"
Overall we had a great stay at this hotel - the food was good, enough choice and well presented and cooked and the staff were excellent- helpful and polite. Our room was on the 8th floor and was fine if a little small for two people. Glad I had read the reviews and asked for a higher floor as I think the lower floors would have had no view and were noisy. Apparently the main pool and pool bar are closing for a refurb this week but when we were there everything was open and there were enough sunbeds. Overall very nice place in a good location
Genuine Expedia guest review
Other trip Nov 17, 2014
Caroline
GB
5.0 / 5Outstanding
"Great tenerife stay"
Excellent
Genuine Hotels.com guest review
3 night romance trip Nov 1, 2014
colin
GB
2.0 / 5Fair
"HOTEL INFRASTRUCTURE IS FINE"
THE ISSUE IS TO DO WITH THE VOLUME OF PEOPLE AND THE RATIO OF STAFF TO CUSTOMERS. IT IS NECESSARY TO QUE FOR EVERYTHING. THE BAR IS OVERLOEADED AT PEAK TIMES AND YOU CAN WAIT 10 MINUTES FOR A SIMPLE DRINK. THE RUSH FOR THE BEDS IN THE MORNING HAS TO BE SEEN TO BE BELIEVED. THE FOOD IS VERY GOOD BUT AGAIN THE NECESSITY TO QUE MAKES THE EXPERIENCE DISSAPOINTING. I WILL NOT BE BOOKING FOR THIS HOTEL AGAIN
Genuine Expedia guest review
Other trip Nov 2, 2014
JOHN
GB
3.0 / 5Good
"Well located"
Reception area is very inviting. First room allocated (No 10) offered a view of the pub roofs complete with solar panels and satellite dishes. Staff agreed to relocation the following day. The food is very good and varied - something for everyone. Two pools are sufficient. The placing of towels on sun beds should be better policed. Usual selfish people reserving them early with no intention of using them until later (if at all). Great access to beach promenade. No issues with late noise but that may be a problem if allocated a room facing the street.
Genuine Expedia guest review
Other trip Oct 30, 2014
Stevie Eff
GB
4.0 / 5Excellent
"great location"
2nd visit to hotel really enjoyed stay only problem beds are hard
Genuine Hotels.com guest review
7 night trip Oct 9, 2014
macker
IE
5.0 / 5Outstanding
"Excellent 4Star Hotel"
Mine was mainly a business trip but the Hotel is ideally situated close to the beaches, shops and entertainment. I only had Bed and Breakfast but my standard room was excellent, cleaned thoroughly every day and the Breakfast choice was first class. All the staff were cheerful and helpful and I enjoyed my 4 night stay there thoroughly.
Genuine Expedia guest review
Other trip Oct 17, 2014
Terry
GB
5.0 / 5Outstanding
"WE USE THIS HOTEL TWICE A YEAR ALWAYS EXCELLENT"
EXCELLENT CLEAN ENTERTAINMENT GOOD STAFF VERY HELPFULL PUBLIC RELATIONS VERY GOOD
Genuine Expedia guest review
Other trip Oct 13, 2014
BOB
GB
5.0 / 5Outstanding
"Exellant hotel. Friendly staff,"
Good exp. good food good location. Staff very helpful Good evening entertainment program's Different theam evening food on ocations.
Genuine Expedia guest review
Other trip Sep 16, 2014
Bhanu
GB
3.0 / 5Good
"Nice hotel close to everything you need."
Excellent location. Everything within a few minutes. Our room had a decent size with a balcony (hill view). No iron provided. No drinking water provided in the room but plenty of shops nearby to buy bottled water. Mini fridge in room without any drinks, can be ordered but room service 6 EUROS. TV had only few channels and without remote (which apparently can be obtained after paying a deposit) but we didn't care as we never used it. Parking space was limited but were lucky enough to get space during our stay. We were half board so had breakfast and dinner included. Food was good, if not excellent. Half boards don't get any free drinks at dinner, no not even water (charged at 2 EURO per bottle). No wifi in rooms, only available at sections of the communal area. Pools ok but crowded so we didn't bother as the sea was far better option when you are in Tenerife ;) Overall good.
Genuine Expedia guest review
Other trip Sep 14, 2014
Sants
GB
5.0 / 5Outstanding
"Brilliant location!"
We chose this hotel for it's location and we were not disappointed! Just a 10 minute walk to all the shops and bars/restaurants and on the beach. Food was excellent and always a wide variety of choice. Rooms were very clean and modern. We did have to pay for an in room safe (€28 total: deposit of €10 & €18 for the week) & pool towels which did not reflect a 4* status. An in room iron & board would have been handy too but you can get these from reception. We had no problems finding a sunbed in peak August. Yes, families do reserve at silly o'clock by the pool but we still found beds further back at 10am. Overall I would return to this hotel for it's super location and brilliant food.
Genuine Expedia guest review
Other trip Aug 31, 2014
April
GB
5.0 / 5Outstanding
"Fantastic hotel"
Had a brilliant time. Two teenage girls love it to.
Genuine Expedia guest review
Other trip Aug 20, 2014
andrew
GB
4.0 / 5Excellent
The hotel is located in a lively area. Walking distance to the beach, bars, and restaurants. The rooms are not very large but comfortable. No internet in the room - only in the lobby. Staff are nice, warm and helpful. Dinner and breakfast are rich - but not top quality. Overall I recommend the hotel. Good value for its price and perfect location.
Genuine Hotels.com guest review
6 night trip Aug 5, 2014
A Traveler
IL
5.0 / 5Outstanding
"Ideally situated."
The hotel was perfect for all our needs, we were a family of 13 aged 2yrs to 80 and it suited us. The staff were pleasant. The only thing that would make it better is an outside area to enjoy drinks in the evening.
Genuine Hotels.com guest review
7 night family trip Apr 21, 2014
deni
GB
2.0 / 5Fair
"Average and not worth the price £££"
Good things - front office staff friendly, helpful & efficient. hotel lobby nice. pool area ok. Bad things - rooms not a fair reflection of the price. we paid £115 p/n, but thought it was worth £60 p/n. rooms very 'european' basic in decor, no fridge in room, had to pay to use the safe (why?), had to pay a deposit to even have a TV remote control for the room !?! OK things - rooms were clean enough. hotel breakfast was OK.
Genuine Expedia guest review
Other trip Apr 29, 2014
Chris
GB
5.0 / 5Outstanding
"Nice experience"
we family of 3 with a child been to this resort & very pleased to choiced this one.Many activities for the kids & adults.Miniclub for the kids with different games like swimming ,painting,handcraft etc.for the adults they have arranged the sports water volly, polo, tennis, in the evening they have arrange some dance for kids & adults as well. Rooms are good with balcony for eveyroom,food is good with plenty of variety.In all very nice resort/hotel & would love to stay again .Highly recommened.
Genuine Hotels.com guest review
6 night family trip Apr 14, 2014
Amit Joshi
IE
5.0 / 5Outstanding
"Absolutely loved it. Highly recommended!"
Super friendly staff the moment we arrived till the day we left. Room was very clean, and very comfortable. The food was scrumptious! and plentiful. Great views from my balcony. Cannot wait to return.
Genuine Expedia guest review
Other trip Mar 31, 2014
Archie
GB
5.0 / 5Outstanding
"Nice hotel nice pool everything excellent"
Excellent hotel good short break ideal for couples and families
Genuine Expedia guest review
Other trip Mar 30, 2014
mqlcolm
GB
3.0 / 5Good
"Pleasant relaxing stay"
Hotel nice place to stay, staff have a sense of humour about them, really could use a roof top bar though
Genuine Hotels.com guest review
4 night trip Mar 6, 2014
Tel & Jan
GB
4.0 / 5Excellent
"short break"
enjoyable for the short winter break required, food good, weather excellent could of done with some younger people
Genuine Expedia guest review
Other trip Feb 18, 2014
A Traveler
GB
4.0 / 5Excellent
"Great Location"
Stayed 1 night at the beginning of my holiday & 3 nights again at the end. Disappointed with the 1st night as the room was a bit tired. Wasn't looking forward to going back but I was pleasantly surprised. The room was exactly the same size but because it was modern & contemporary it felt totally different. Food fine & facilities good.
Genuine Hotels.com guest review
3 night trip Jan 10, 2014
Rosemary
GB
3.0 / 5Good
"Nice location but not really a 4 star Hotel"
Have just returned from New Year holiday at this hotel, overall we had a nice time but the Hotel was a little disappointing, the rooms were small, a little cramped and poorly equipped, there was no fridge, TV remote, or media connections USB etc there was only 1 usable plug point, the curtains did not match the balcony door did not shut securely and the fixtures and fittings were chipped and in a poor state of repair. Staff however were attentive and polite but attempting to get seen at reception was impossible. The food was of a reasonable standard and the drinks etc by the pool or in the restaurants was competitively priced offering a nice surprise when checking out. We will definitely be returning to this resort for a New Year in the future but probably not to this hotel.
Genuine Expedia guest review
Other trip Jan 7, 2014
George
GB
4.0 / 5Excellent
"Looking forward to returning"
we arrived at the hotel to pleasant reception ,we were offered the option for one of the hotel bungalows which was a 2 bed upstairs with 1 bathroom and downstairs an excellent shower room kitchenette and lounge . We had a view over the tennis courts and to the beach which was lovely and quite . Maid service was excellent . We were on an all inclusive option which for us was fantastic with a mix of help yourself and bar service which had cocktails and branded sprits included. We had no problems with service. Meals were buffet style with an excellent choice. The hotel is one of the older hotels so has an excellent position on the sea front right in the heart of playa das Americas . A mixed nationality with less British than I expected. We stayed over Xmas period so suited couples and families .
Genuine Expedia guest review
Other trip Dec 31, 2013
mark
GB
4.0 / 5Excellent
"Good stuff"
Food was amazing! Views excellent. No tea or coffee making facilities in room and evening entertainment starts late so not great for families who want to put kids to bed at 8/9. Staff happy and polite. Was busy but folks were quiet and reserved! Would go again!
Genuine Expedia guest review
Other trip Dec 29, 2013
Richardson fam
GB
4.0 / 5Excellent
"Nice hotel close to beach and clubs"
Good hotel. We had a room with a sea view which was awesome. We just couldn't stay away from the balcony. The location was good too with Veronicas and Santiago complexes famous for clubbing & shopping respectively nearby. The hotel rule for payment while checking in was odd and was unconvincing also. Anyways, we paid the bill in advance as asked by the reception staff. Breakfast was good and full of variety. The manager sent a bottle of Cava to welcome us as a honeymooning couple which was a nice gesture.
Genuine Expedia guest review
Other trip Dec 6, 2013
tarun
GB
4.0 / 5Excellent
"nice hotel close to the beach"
my son and I stayed in the hotel for six nights. overall we really enjoyed our stay and met some nice people both staff and other guests. it was handy having the location of the hotel in such a central location, it ment we were close to a wide variety of eateries and activities out of the hotel - if we chose. my hotel room was front facing which ment that throughout the night I could hear the sounds coming from the bar on the side of the hotel
Genuine Expedia guest review
Other trip Nov 16, 2013
Jay
GB
5.0 / 5Outstanding
"EXPEDIA ROCKS"
iT WAS AN AMAZING OUTING .. AND I M SO THANKFUL TO EXPEDIA. YOU ARE THE BEST ....
Genuine Expedia guest review
Other trip Aug 5, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great holiday and great hotel."
Make sure you get a room with a sea view. We got put into a ground floor room facing away from the sea when we first got there and it was overlooking a car park. For our first holiday it wasn't the best of starts. However, we then upgraded to a sea view on the 3rd floor and never looked back. The view of the sea and the pools within the hotel are really nice, so definitely get a sea view. The food each day was absolutely delicious, however make sure you get there early on in the morning/evening as it is a buffet service the food may be cold if you get there too late. Overall, apart from these two minor details the hotel was fantastic, definitely go all inclusive!
Genuine Expedia guest review
Other trip Jul 21, 2013
A Traveler
GB
3.0 / 5Good
"Las Palmeras"
First I would like to recognize Yessica in reception for all her help, she was amazing! Hotel could definitely benefit from a revamp. Staff however were great.
Genuine Expedia guest review
Other trip Jun 12, 2013
A Traveler
CA

The following reviews were posted by hotel guests from other countries:

1.0 / 5Poor
"Not good"
Hotel cleaning is fine, rooms are fresh painted and nice, but very claustrophobic small. Vine at restaurant, taste like it has water in it, and is a disgrace to Spain, the worst I have ever had in a restaurant, when I complained I was server the same glass of house VIN again. They just don’t care about you the customer. Foods was great on Friday, but lack good taste, and got boring the rest of the week. Would I stay here again, ? no never the hotel tried to be a 4 star but is not.
Genuine Hotels.com guest review
4 night family trip Feb 26, 2016
nicolai
DK
1.0 / 5Poor
"The worst four star in that area"
210euro for this hotel is unacceptable. Small bed bad service rude manners!
Genuine Hotels.com guest review
5 night trip with friends Feb 17, 2016
renato rene
HK
4.0 / 5Excellent
Hotellet hade en jättefin, fräsch och modern lobby och matsal, stor frukost och god mat (lunch och middag). Rummet var helt ok, lite litet och kanske skulle behöva en liten renovering men rent och fint och ett bra badrum! Fanns en liten butik på hotellet där man kunde köpa solskydd, badkläder och smågrejer och ett kontor med möjlighet att hyra bil och cykel. Två fräscha barer utöver matsalen. Jättefint poolområde med mycket grönt och utsikt över havet. Schyssta balkonger och jättetrevlig och hjälpsam personal. Dock endast wifi i lobbyn (som var på två plan, stor alltså).
Genuine Hotels.com guest review
7 night romance trip Feb 13, 2016
A Traveler
SE
4.0 / 5Excellent
"Super!"
Super séjour avec notre fille
Genuine Hotels.com guest review
11 night family trip Feb 7, 2016
Rabah
FR
4.0 / 5Excellent
Séjour en couple dans cet hôtel. Chambre vue mer très agréable tout inclus très satisfaisant.
Genuine Expedia guest review
Other trip Dec 26, 2015
Nina
FR
4.0 / 5Excellent
"Good place"
Everything was OK. I recommend. Only one negative experience: couple of receptionist was extremly uppity and unfriendly.
Genuine Hotels.com guest review
6 night trip with friends Dec 17, 2015
Veikko
FI
4.0 / 5Excellent
Pænt hotel med flot poolområde. Havde fødselsdag under opholdet, der stod en flaske cava med et fødselsdagskort på bordet, da vi kom på værelset til aften.
Genuine Hotels.com guest review
7 night romance trip Dec 5, 2015
A Traveler
DK
3.0 / 5Good
"Gutes Hotel, aber etwas alt !!!"
Sehr gut gelegenes Hotel, benoetigt aber Auffrischen, hauptsaechlich Badezimmer. Kantinennahrung!
Genuine Hotels.com guest review
3 night trip Nov 28, 2015
YVETTE
CH
5.0 / 5Outstanding
"Upea hotelli meren rannalla"
Hieno hotelli, josta upea merinäköala. Allasalue viihtyisä. Monipuolista ohjelmaa. Lapsille minidisco joka ilta, kasvomaalausta, leikkihuone. Tenniksen pelausmahdollisuus. Surffaajille sopiva ranta. 1.5 km päässä uimaranta. Monipuolinen ja ruhtinaallinen ateriavalikoima. Tähän mennessä paras hotellikohteemme Kanarian saarilla
Genuine Hotels.com guest review
7 night family trip Oct 31, 2015
A Traveler
FI
3.0 / 5Good
El hotel en el centro de la playa de las Américas, viejo y hay muchos mayores de edad.
Genuine Expedia guest review
Other trip Nov 10, 2015
Dmitry
ES
5.0 / 5Outstanding
Frábær dvöl í tvær vikur. Hótelið mjög gott, ekki mjög stór herbergi. Góður matur og mjög líflegt og skemmtilegt á kvöldin. Lélegt að Wi fi er ekki á herbergjum, aðeins niðri.
Genuine Hotels.com guest review
14 night romance trip Oct 3, 2015
A Traveler
IS
3.0 / 5Good
La hall, ristorante e vari bar sono molto belli e arredati particolari. La camera era molto deludente, il bagno senza ventola e puzzava, la poltrona strappata, le tende vecchie e non sembrava un hotel a 4 stelle. Le piscine sono tutte due NON graduate e troppe alte per stare tranquillamente ammollo senza nuotare o non agibile per chi non sa nuotare. Acquagym era possibile solo in parte perché nel acqua profondo 1,35 non ci si può abbassare se non gente alta 2 metri. Appena fuori dall'albergo in prossimità della spiaggia ci sono lavori per l'acqua che fanno sia un rumore assordante che un puzzo come su una nave in sala macchine, questi lavori sono fissi/ non finiranno e non fanno festa solo fine settimana. Dopo una settimana non mi dispiaceva tornare a casa che non era mai successo.
Genuine Expedia guest review
Other trip Sep 8, 2015
Tanja
IT
3.0 / 5Good
"albergo centrale vicino a spiagge negozi ristorant"
Siamo una coppia e abbiamo soggiornato 10 giorni in questo albergo le note positive sono la posizione centrale vicino a spiagge negozi ristoranti e quant'altro; ottimo cibo a buffet con ampia scelta tutto veramente buono, albergo pulito con cambio giornaliero di asciugamani ecc. L'unica nota negativa è che ci hanno dato una camera un pò vecchiotta, vasca arrugginita, e phon rotto e non cambiato.
Genuine Expedia guest review
Other trip Sep 6, 2015
Daniele
IT
4.0 / 5Excellent
"Es un hotel muy cómodo"
Es un hotel con una bonita zona común, hemos estado muy a gusto y hay comida a todas horas, el personal amable, espectáculos cada noche, sobre la comida yo soy muy exigente así que opino aceptable con mejoría.
Genuine Expedia guest review
Other trip Aug 30, 2015
simo
ES
4.0 / 5Excellent
"Leuk hotel vlak bij een (rots)strand"
Wanneer je van plan bent om naar Tenerife te gaan op vakantie, zou ik zeker dit hotel ook bekijken. Dit omdat de kwaliteit/prijs verhouding zeer goed is!
Genuine Expedia guest review
Other trip Aug 4, 2015
A Traveler
NL
4.0 / 5Excellent
"mooie vakantie"
prima hotel, ben er nu drie maal geweest en ben nog steeds tevreden. De ligging is prima, dicht bij het strand en centrum.
Genuine Expedia guest review
Other trip Aug 1, 2015
Leon
NL
4.0 / 5Excellent
Sehr gepflegtes Hotel .Wenn man Sandstrand möchte muß man vom Poolbereich links gehen etwa 1km. schöner Strand ist auch in San Christianos . Ausflug zum Loropark ist auch super .Leider ist die Orca show bis zum 17 .6 .wegen Renovierungsarbeiten geschlossen. Das Hotelpersonal war sehr gepflegt und aufmerksam . Essen war super Klasse !!! Animationsprogramm war auch sehr schön.In der Anlage sind sehr viel Engländer .
Genuine Expedia guest review
Other trip Jun 8, 2015
Bea
DE
3.0 / 5Good
"Niet aan de verwachting voldaan"
Veel verbouwingen, wat niet gemeld was. Geen Wifi in kamer. Geen late check-out mogelijk. Geen plek om 's avonds rustig wat te kunnen drinken. ( Imagine bar keiharde muziek, geen conversatie mogelijk, andere bar werd verbouwd / buiten bij het zwembad altijd shows wat ook de nodige herrie voortbracht ). Ontbijt was prima, diner redelijk tot goed. Receptiepersoneel kortaf, ongeïnteresseerd.
Genuine Expedia guest review
Other trip Jun 1, 2015
Piet en Wil
NL
4.0 / 5Excellent
"bel hotel a la mer et centre ville"
je suis retourner 5 fois et tousjour tres contents
Genuine Expedia guest review
Other trip May 23, 2015
rinaldo
FR
3.0 / 5Good
"Hotel in Zentraler Lage direkt am Meer"
Das Hotel ist nichts besonderes- entspricht gefühlsmäßig 3 Sterne.
Genuine Expedia guest review
Other trip May 14, 2015
Markus Bianca
DE
3.0 / 5Good
"Hôtel proche de la plage et du centre animé"
Taxis 30 euros aéroport sud hôtel, formule tout compris, nourriture correct sauf les desserts, cocktails et boisson de qualité , restaurant bruyant hotel fréquenté par personnes d un certain âge, chambre confortable mais bruyante donnant sur rue, pataugeoire, piscine chauffée et grand bassin, hôtel donnant sur la promenade. Idéalement situé pour shopping cigarette pas cher Et appareil électronique vêtements.
Genuine Expedia guest review
Other trip May 4, 2015
stephane
FR
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