greatGenuine Hotels.com guest review
I didn't stay at the Holiday Inn in Carson City. They put me in a smoking room and I have severe allergies, so that would work. The owner let me go to their Minden location where I received a suite for the 20 mile drive.Genuine Hotels.com guest review
"Kind of less than the last time."
This was our second time at this hotel in three years. On our first visit, everything was well maintained. This trip that wasn't the case. It was OK, but I'm not sure it will be on my list to do again.Genuine Hotels.com guest review
"Attention to Detail Missing"
Ice machine wasn't working on our floor, many carpet stains in the hall on our floor, cigarette smell on our floor, lemonnade never filled, out of filtered water in the exercise room, no cookies, no morning paper, et al.Genuine Hotels.com guest review
We had a comfortable stay. We'd stay here again.Genuine Hotels.com guest review
"All good but the A/C"
Very nice hotel. Room was great, check-in staff was very helpful. made reservations on-line for 3 rooms and when we arrived they we're all on different floors. Check-in staff worked hard to get us all on the same floor for 3 nights which was great. Only issue is the A/C. Very loud and constant. It was 90+ every day so the A/C was needed. Had to blast […] the TV to hear it over the A/C. Also photos of pool and w/o room a little deceiving. Both very small. That said I'd stay again, bed was comfy room was clean morning coffee good. Read moreGenuine Hotels.com guest review
"Excellent place to stay"
I enjoyed the hotel very much. Each morning my wife and I had an excellent breakfast before starting our day. The was very friendly and helpful.Genuine Hotels.com guest review
So I booked a 2 queen bed room through your website. My options were a King bed/smoking, King bed/non-smoking, or 2 Queen beds/non-smoking. What I don't get is when I arrived at the hotel I was given a King bed. The lady at the front desk was like "ohh, you booked through Hotels.com huh? Yeah they did that to a couple of people. So what you selected […] is just what you prefer so it isn't guaranteed. You should complain to them" How would hotels.com know what's available if you don't update the site on whats ACTUALLY available?? DONT give that option if it isn't!!!! Just another scheme to make money. Horrible. And don't be fooled by some of the pictures. The exercise room is the size of a bathroom with only 2 exercise machines and the pool is the length of 2 SUVs MAX. Read moreGenuine Hotels.com guest review
"Nice room, good breakfast"
Nice clean hotel with comfortable room. We stayed 2 nights with our dogs and it worked out really well. Breakfast was also nice. I would definitely stay again.Genuine Hotels.com guest review
Very comfortable and pleasant stay. Highly recommend.Genuine Hotels.com guest review
"Carson City Holiday Inn Express - average stay."
Customer service was excellent, breakfast was "OK" - nothing special. There were some nearby restaurants but few selection. My main complaint was the shower - it made a loud and very annoying high pitch noise when it was turned on.Genuine Hotels.com guest review
"Nice and easy"
This is a clean, quiet typical Holiday Inn Express. If you like the chain, you'll like this one.Genuine Hotels.com guest review
"Good hotel for the money!"
I rented this hotel for my regional while she was in Carson city. It worked out well for her because it had a gym, internet, and breakfast. I would recommend this hotel for business travel.Genuine Hotels.com guest review
"The best place to stay in Carson City!"
I know it's not saying much compared to the nicer hotel/casinos in Reno and Tahoe, but for Carson City this is the best place to stay.Genuine Hotels.com guest review
I have stayed at this location for years. This was the first time I had made my reservations through Hotels.com for this location. When I was checking in the girl was very friendly and her attitude changed as soon as she realized I had booked through hotels.com and made the comment "you booked through them". Hmmmm,,,,, Also not offered the coupons the […] people before me were offered for dinner. Not sure if I will stay here again... may give it one more try because I do like the place and should not reflect on one bad employee attitude. Read moreGenuine Hotels.com guest review
Staff was very friendly! Great location and close to everything in CarsonGenuine Expedia guest review
The air conditioner is very noisy and will not turn off. It cycled every 15 minutes for 10 seconds all night in the "Off" setting. No sleep, won't be coming back...Genuine Hotels.com guest review
It was quite pleasentGenuine Hotels.com guest review
"Convenient and clean"
The staff was friendly, the room was clean. The pool was small and looked well-used. Plus there were never enough towels, but that's the only negative.Genuine Hotels.com guest review
When I arrived in Carson city I didn't realize how small Carson city is and saw lot of hotels when driving through, all look old or look scary so I realize we may got a nice hotel for this area even if hotel isn't at the prime but still nice! I chose this one because I wanted the affordability and wanted the hot tub lol. Riding horse in freezing conditions […] then take a dip in hot tub sounded so good to me! Rooms are clean and staff are nice. Free breakfast in morning. Pool/spa area need a bit of work on appearance but still nice that it's available! Mattress is too soft. Read moreGenuine Expedia guest review
"Overall a good choice"
We would stay here again. The room was clean and comfortable, the pool was nice, and the staff was friendly. The breakfast was OK but would prefer more choices, especially fruit and other healthy options. The rooms have no fans in the bathrooms so with several family members showering in a row, it was difficult.Genuine Hotels.com guest review
"close to alot of points of interest"
The First Room Had A Very Deteriated saggy Bed. The Front Desk Changed Us To Another Room Which Was Much More Comfortable.Genuine Hotels.com guest review
Clean rooms, the bed was so comfortable and close to town and to the freeway entrance. Breakfast was good, will stay there again!!!Genuine Expedia guest review
"Right off of the freeway"
The location of this Holiday was great, it was right off of the freeway in Carson City. However there isn't anything right around the hotel, but a short drive will get you in to town. The breakfast could definitely be improved and they can update their gym room and indoor pool. Overall I had a nice experience.Genuine Hotels.com guest review
Stayed two nights and it was wonderful! There is nothing else to say except it was awesome.Genuine Hotels.com guest review
We had a wonderful stay. The room was good, smelled new. Good hot breakfast. We will definitely stay there again!Genuine Hotels.com guest review
"Carson City experience"
We were exhausted when we got to the hotel. Check in was fast, breakfast the next morning was very good and the staff was awesome and very helpful. I will always look for Holiday Inn Express to stay in when I travel.Genuine Expedia guest review
The hotel was clean. But the breakfast was a little bad. The Pancake machine was out of order.Genuine Hotels.com guest review
"great hotel in a neutral location."
Good, Great clean rooms, free wifi, and good breakfast.Genuine Expedia guest review
"Great hotel and helpful staff"
I've stayed here before and chose to come back. Hotel was comfortable and well set up for the traveling business person. Breakfast was more than sufficient and replenished generously. The desk clerk recommended a wonderful restaurant for dinner and also gave me clear shortcut directions to my destination.Genuine Hotels.com guest review
Everything was great, however a very small work out room and both treadmills were out of order...Genuine Hotels.com guest review
Hotel staff was very friendly, and the room was comfortable and clean. Everything was basically fine, or as I would expect from a Holiday Inn Express. My only negative comment would be the walls seem unusually thin, and crying babies in the next room or the TV in the fitness room, were quite audible in our room, which is not too cool through the AM […] hours of the night. Read moreGenuine Hotels.com guest review
"check out area realestate"
We liked how clean and fresh the rooms were and how friendly the staff was. We enjoyed the morning breakfastGenuine Expedia guest review
GoodGenuine Hotels.com guest review
"Great hotel. Close to the hospital!"
I have 4 kids and the youngest is 2 1/2. It means a lot to me to have a great hotel with a refrigerator and microwave in the room. But it is more than that with the whole mini kitchen set up!Genuine Expedia guest review
"Did the job."
Everything was good, but our room was way too hot when we arrived, and the air conditioner took hours to cool it down when we turned it on. I spoke with the manager who agreed that the air conditioner should be left on when the weather is hot, rather than being turned off. I would suggest that travelers call ahead and make sure that the air conditioner […] in their room is not turned off when the weather is hot. Read moreGenuine Hotels.com guest review
"Trip to the NW"
Great location & helpful staffGenuine Hotels.com guest review
"Not My Best Hotel Stay"
Reality didn't match up with my expectations. Room was stuffy. Air conditioner was too loud, even with earplugs. Refrigerator also too loud; had to unplug. My room was in the front of the building. Outside light shining in. Curtains not the type that could close and block out light. Windows slide open 3in on both side, not sufficient air-flow and did […] not want windows open anyway because of all the traffic noise. I gave up on sleep and departed at 5am. Read moreGenuine Hotels.com guest review
The check in was extremely quick as the staff had all paperwork printed and ready for me as well as the room key. The room was extremely clean and very spacious. The bed was harder than I liked, but I was still able to sleep overall very well. The breakfast was more than your typical bagel, which was great, they had options that included both cold and […] hot breakfast meals. I'd definitely stay here again! Read moreGenuine Expedia guest review
"Decent Room in New Hotel"
Stopped on biz. New hotel with decent sized plain jne rooms and cable TV. There are some healthy breakfast items on the buffet. I wish the pool was outdoors though. Would stay again because its clean and close to the freeway on the north end of town.Genuine Hotels.com guest review
"Better than I expected but still a bit overpriced"
I was pleasantly surprised by this hotel. It is one of very few chain hotels in Carson City and it is probably one of the nicest in town. The included breakfast was excellent, again, better than I expected. It is a "full breakfast" in that there are eggs, both as an omelet and hard boiled, sausage, bacon, toast, bagels, hot cinnamon rolls, pancakes, […] yogurt, fruit, cereal, oatmeal, etc. There is a nice wide variety available available so you are not limited to just toast and cereal, which is important for me. The room was large, comfortable, and clean. The standard toiletries were fine, I rarely use them anyway but it was nice to have them available. There is an indoor pool and hot tub although I did not bring my suit so I didn't use either. There is plenty of parking although if you have a large vehicle you will probably be relegated to the back of the lot. The location is next to the highway, which is convenient but it is completely removed from downtown Carson City. I would say that if you plan to stay here a car would be helpful. I chose this hotel because it was a known name and I felt comfortable that it would be decent place to stay, however, I still feel it was a little overpriced for the area. If I had not been staying for such a long period of time, I would have chosen one of the less expensive, local, unknown hotels or motels as the price difference was significant. Regardless, this is a nice hotel and I would stay there again if I was not on a budget. Read moreGenuine Hotels.com guest review
The hotel was good: excellent breakfast offerings, nice beds, clean room. Only a couple of things that need to be fixed namely the toilet seat looked a little older, the shower curtain also needed to be replaced. These are both very small things and we really liked this hotel, would come back again!Genuine Hotels.com guest review
We stay here often for family business and it is always fine for our purposes. The staff is very friendly and helpful. The heaters in the room are too loud and come on randomly for a minute. The udated lobby lounge is very nice.Genuine Hotels.com guest review
"Kind in the middle of nowhere but nice and clean"
Nice location but a bit isolated, clean and nice rooms a bit pricey for the locationGenuine Hotels.com guest review
We're big fans of the Holiday Inn Express in other cities, so when we needed a night alone in our own town, this was the perfect choice. The hotel is undergoing some renovations currently, so the pool and hot tub were out of order, but the place is as clean and nice as you'd expect from the chain. The staff was helpful and friendly. The hotel itself […] was quiet and comfortable. It's at the north end of town were there isn't much in the way of entertainment if you prefer to walk to your activities, but Carson City is small, so everything in town is a 10- or 15-minute drive away, and this location is within 35 minutes of downtown Reno. No complaints here! Read moreGenuine Hotels.com guest review
I was here for a business meeting, their rate was higher than most of the nearby hotels. They boast free high-speed internet access. This is false advertising. Yes, they had internet, NO, it was not high speed. Front desk had to move me from 1st to 3rd floor to get better access and connection but it did not work. I needed wifi badly that night. Front […] desk even blamed my Macbook Pro Retina and iPhone 5 for the issues I was having. I moved to Days Inn where rate is 200% lower than Holiday's yet they lived up to their promise of fast wifi. Horrible experience. You will lose a lot of clients from our company. Thats for sure. Read moreGenuine Hotels.com guest review
Comfortable, clean, helpful staff. Really nice place.Genuine Expedia guest review
"The hotel was 1 hour away from where I was trying"
I am asking to be reimbursed for the night in which I did not stay. the hotel was not what was advertised. It was over an hour away from where I was visiting daily and could not make the mountain drive in the night. They advertised it was only 13 miles away and that was not correct. I am asking for a refund.Genuine Hotels.com guest review
"Very Enjoyable Stay"
First let me say that the breakfast is complete with eggs, bacon or sausage, sweet rolls, toast, cereal, pancakes, oatmeal, etc. I was very happy to see this since I really need protein in the morning to get going. The location of the hotel is good, close to the highway and an easy/short drive to downtown Carson. The room was comfortable and clean, […] a nice size, and I really appreciated the mini-fridge to store leftovers and lunches for work. I would definitely go back and can recommend a stay without reservation. Read moreGenuine Hotels.com guest review
Thank you for a wonderful place to stay.Genuine Hotels.com guest review
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