All hotels in New York, New York, United States of America
1 room, 2 adults
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303 Lexington Avenue, New York, NY, 10016, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 1,437 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.4
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
One night stay, very relaxed atmosphere inside the hotel. Great location on the east side, and many places to eat near buy, and close to shopping centers
Genuine Expedia guest review
Other trip Mar 6, 2015
A Traveler
US
4.0 / 5Excellent
"Wonderful size room,quite,good view, affordardable"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The deluxe room was amazing for our family. The deluxe one bedroom included an extra room for our baby to sleep and a kitchen.
Genuine Hotels.com guest review
3 night family trip Feb 27, 2015
Ulises
US
5.0 / 5Outstanding
"Love This Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Always a gracious welcome at this hotel. Andy checked us in and graciously offered a complementary upgrade...actually, this was not the first time he has done so. The hotel is always immaculate the staff most courteous. We visited the hotel restaurant Rare, for both dinner and breakfast on stays two weeks apart, never a disappointment!
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Cynthia
US
5.0 / 5Outstanding
"Great hotel with great location & excellent staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic staff (Renata Zablocka was extremely helpful every time we needed something). Clean, quiet hotel, with modern upgrades highly recommended to frequent traveller!
Genuine Expedia guest review
Other trip Mar 3, 2015
leszek
US
5.0 / 5Outstanding
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Half the price of other comparable hotels but all the same features. Spacious room, clean, comfortable bed. Friendly staff willing to help in any way.
Genuine Expedia guest review
Other trip Mar 2, 2015
Caroline
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly and helpful staff. Easy check in. Very quiet.
Genuine Expedia guest review
Other trip Mar 1, 2015
Doug
US
5.0 / 5Outstanding
"Excellent hotel. Great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Check in process was great. Room very comfortable, clean. Very close to everything.
Genuine Expedia guest review
Other trip Feb 27, 2015
Guillermo
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, close to the Grand Central Station and places to eat. The staff was very helpful and welcoming. I asked for a room with a view and they didn't hesitate to find it for me.
Genuine Expedia guest review
Other trip Feb 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay for a Bachelorette Party!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had two of the double beds rooms (705&812) four ladies in each room, for my sister's Bachelorette party. Great Hotel! They let us check in early (1:30pm, when we arrived) we stayed Friday and Saturday, but when I called prior they also, said they had a locked room they could store our luggage in. Also, they let the other girls get into the room as they arrived which was great. From 5-6pm they have a complimentary wine hour, which is a lovely touch! The neighborhood of the Hotel is great too, Murray Hill is a great area. There is always a great doorman too there. All the rooms, have a mini kitchen, with a microwave and stove. Really, loved this Hotel!
Genuine Hotels.com guest review
2 night trip with friends Feb 20, 2015
Alice
US
5.0 / 5Outstanding
"Friendly, efficient, convenient alternative."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Notably friendly service. Arriving around 6 on a Saturday evening, desk provided an upgrade to a suite. When I walked in, the smoke alarm was emitting a low-battery message. I called down and they sent a pleasant young man immediately to fix it. Check-in and check-out were efficient. Murray Hill location is quieter than some but an easy walk to activity. Price from Hotels.com, in the dead of winter of course, was quite good.
Genuine Hotels.com guest review
1 night trip Feb 21, 2015
maxwell d.
US
4.0 / 5Excellent
"nyc in freezing weather"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
nice big room...tiny bathroom,but ok...likedsemi kitchen...quiet...lacks free use of cpu...6.00 for 15 min...ok restaurant on site....great location
Genuine Hotels.com guest review
4 night romance trip Feb 13, 2015
Joseph
US
4.0 / 5Excellent
"great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Surprisingly so close to work and convenient.
Genuine Hotels.com guest review
3 night business trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
People next door were a little noisy late at night.
Genuine Expedia guest review
Other trip Feb 22, 2015
Steve
US
4.0 / 5Excellent
"Brown Water"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Apparently there was a broken water pipe one of the days we were there and the water coming out of the faucets was dark brown,like coffee. We couldn't shower or brush our teeth ,etc. I understand things happen but they never notified us or offered bottled water or any reimbursement for our inconvenience. Poor customer service.
Genuine Hotels.com guest review
2 night business trip Feb 16, 2015
susan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
AWESOME EXPERIENCE!!! LOCATION WAS THE KEY, AND HOTEL STAFF WAS VERY FRIENDLY. WE WILL COME BACK FOR SURE TO SHELBURNE.
Genuine Expedia guest review
Other trip Feb 19, 2015
MARCELO
US
5.0 / 5Outstanding
"Great location and staff!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great property and location... The staff are very helpful and accommodating...
Genuine Hotels.com guest review
4 night business trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"We'll be back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful weekend. Responsive staff.
Genuine Hotels.com guest review
2 night family trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Almost 100%"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Several of us stayed in this Hotel for a family wedding, we visited from Thursday checked out on Sunday. I don't know if anything would have made it any better, we were so pleased with everything. Just by chance we found this hotel and we now consider ourselves lucky. The only thing we were not totally pleased with was our breakfeast experience. The OJ was very good however not received either day until after we had completed breakfeast. I must prefer receiving with me meal or not at all. I myself am very happy with frozen that would be served on time.
Genuine Hotels.com guest review
3 night family trip Feb 12, 2015
eileen
US
4.0 / 5Excellent
"overnight business trip"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Easy to get to fron the FOR. Room was very nice and great price. Staff was friendly and helpful. Must check out Rare . Restaurant off the lobby. This was my second stay and I plan to use the shelburne again when I have business in midtown.
Genuine Hotels.com guest review
1 night business trip Feb 12, 2015
PATRICK
US
4.0 / 5Excellent
"Great stay...only one issue"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a wonderful time at the Shelburne. The hotel is well-updated, clean, and centrally located for easy access to any part of Manhattan (grand central is right down the street). My only major complaint is that WIFI is not accessible for free in the rooms...only in the hotel lobby. If you are traveling for business and need to work this is a major inconvenience.
Genuine Hotels.com guest review
3 night business trip Feb 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had a wonderful stay here. I will be going back on future trips to NYC. The staff were particularly accommodating.
Genuine Expedia guest review
Other trip Feb 17, 2015
Tricia
US
5.0 / 5Outstanding
"shelburne"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had a 1 bedroom suite. Was big and comfortable. Could use a remodel as far as furniture goes but overall nice
Genuine Hotels.com guest review
1 night business trip Feb 11, 2015
A Traveler
US
4.0 / 5Excellent
"A Plus"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed in 1 bedroom. It was big and comfortable. Could use some remodeling as far as furniture goes but overall ok. Would definitely recommend it and stay again.
Genuine Hotels.com guest review
2 night business trip Feb 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Best value in NYC"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Terrific value for NYC. Large, updated and clean rooms.
Genuine Hotels.com guest review
2 night business trip Feb 10, 2015
Nick
US
4.0 / 5Excellent
"Weekend trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay overall! Loved the service and location. Very clean. Only disadvantage was how thin the walls are. Can hear lots of the guests in the hallway and tv from the other rooms. Pretty standard for any hotel tho!! Would definitely come back
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
Rachel
US
5.0 / 5Outstanding
"Andy rocks!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The whole staff was all very helpful, but it was Andy at check-in that really was a standout. We were running late for a party and he was so fast and funny he really shifted our whole mood. We will certainly stay again!
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Seth
US
5.0 / 5Outstanding
"Christmas Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Courteous amd accommodating staff! Excellent location, quiet neighborhood, yet close to all New York city holiday attractions!
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
Neal
US
4.0 / 5Excellent
"Great mid-town base for a business stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Short walk to grand central, great little restaurant/bar, helpful staff, and a quiet room... What's not to like!
Genuine Hotels.com guest review
4 night business trip Feb 1, 2015
A Traveler
US
4.0 / 5Excellent
"Good Value in the City"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good value for New York City. A little tired, but what isn't in New York. Good location, friendly staff.
Genuine Hotels.com guest review
3 night business trip Feb 4, 2015
Robert
US
4.0 / 5Excellent
"Very pleasant stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very pleasant hotel, attentive staff in a great neighborhood.
Genuine Hotels.com guest review
4 night business trip Feb 2, 2015
Ivan
US
4.0 / 5Excellent
"Totally fine for business."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Close to Grand Central, great service, was just here for business so not looking for anything fancy. Room was clean but a bit dated.
Genuine Hotels.com guest review
1 night business trip Feb 3, 2015
Courtney
US
4.0 / 5Excellent
"Excellent value"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel is an excellent value. Room is not super-luxurious but large and pleasant. Nice fitness center also. Only very minor complaints was that the in-room coffee was pretty bad, and I never got the TV remote I requested.
Genuine Hotels.com guest review
2 night business trip Feb 4, 2015
A Traveler
US
4.0 / 5Excellent
"Good value in New York"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good value in New York. Central location, lots of good restuarants near by. Hotel is a little worn but what isn't in New York. Friendly staff. I would recommend the hotel to anyone.
Genuine Hotels.com guest review
2 night business trip Feb 4, 2015
Robert
US
5.0 / 5Outstanding
"Great place."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice Neighborhood a bit of a.mix.residential and business. It is a 5 block walk to subway.(37th to Grand Central). Restaurants a grocery store about a block and.a half away. Did not.have the time to really explore the area as much as I would have liked to. The hotel staff was terrific.
Genuine Expedia guest review
Other trip Feb 5, 2015
jon
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice, clean size room with many convenient features ... Many outlets and mirrors. We stayed in a room on the quiet courtyard side and was given a free upgrade which included a refrigerator and microwave. Excellent service with a smile! Only slight negative was a small bath room. Definitely would stay again.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We found this hotel to be clean and comfortable and the staff was very nice. We had no issues and can only suggest that the decor be rethought as it is dark and ominous with poor choice of art and color but that's just me!
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice room. Staff very attentive.
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Michael
US
5.0 / 5Outstanding
"Excellent midtown spot"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
One of the better hotels in midtown I've stayed in, this room was totally silent--no street noise at all (though the staff thoughtfully left earplugs in the bedside drawer in case there was any). Great fitness center for the area (most hotels don't have them at all). Well appointed, convenient location, great price!
Genuine Hotels.com guest review
3 night business trip Jan 20, 2015
Kathleen
US
4.0 / 5Excellent
"slightly disappointed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
a bit disappointed with a paper sheet on the bed and no comforter one evening. I have never had issue with the hotel in past visits.
Genuine Hotels.com guest review
2 night business trip Jan 20, 2015
Kelly
US
5.0 / 5Outstanding
"Wonderful in every way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great room and even greater people. I was running late for a business dinner and was dropping my bags at the front desk. The manager ath the desk took my bags and put them straight in my room. No questions and no extra time. I was in and out to my meeting in less than one minute. So helpful and understanding.
Genuine Hotels.com guest review
1 night business trip Jan 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Exceptionally nice staff. Would definitely stay again.
Genuine Hotels.com guest review
1 night romance trip Jan 21, 2015
Peter
US
3.0 / 5Good
"Nothing special but alright at value price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Chose this for low seasonal price and location ( midtown east side). Nothing distinguishes it really from other similar hotels: no special amenities (bath robes apparently on request only, no sample shampoos , grooming aids or courtesy waters etc). The TVs are relatively small . Double beds were however a nice size. The wine and cheese hour literally that, missed it. I did like online check in and they honored my room choices.
Genuine Expedia guest review
Other trip Jan 23, 2015
NPMorg
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We love this hotel great location by Grand Central clean staff is very friendly
Genuine Hotels.com guest review
2 night romance trip Jan 14, 2015
kim
US
5.0 / 5Outstanding
"Excellent Value, Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were very pleasantly surprised with this hotel. We picked it because it was near the East River Ferry (our son lives near the Williamsburg dock), but it is also just a few blocks from Grand Central, and the subway. Our room was large by NYC standards. The bed was great although some of other furniture was a little run down. We also appreciated the complimentary newspapers and in-room coffee makets.
Genuine Expedia guest review
Other trip Jan 21, 2015
Jim and Barbara
US
5.0 / 5Outstanding
"Happy at the Shelburne!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean, good sized quiet room (wonderfully quiet)! Great roomy shower! Beds very comfortable! Good view of Empire State Building from the room was unexpected surprise. 16th floor roof top terrace and beer garden (closed in winter), offered great views of mid-town. Just a few blocks from Grand Central Station. Front desk staff very friendly and efficient. Very happy with our stay at the Shelburne!
Genuine Hotels.com guest review
1 night trip with friends Jan 4, 2015
Hartley
US
5.0 / 5Outstanding
"Def give Shelburne a try!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really enjoyed my stay at the hotel! the room was clean and spacious. The bathrooms are big too (that's a must if you are on an all girl's trip)
Genuine Hotels.com guest review
1 night trip with friends Jan 17, 2015
Surbhi
US
3.0 / 5Good
"Great Location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Location is the best thing about this hotel. It's close to Grand Central, the Theater District, and local food stores and restaurants. I stayed in two different one bedroom suites, each with a different floor plan. The change of room was handled very professionally. On the down-side, The Affinia upgrade of this hotel has gotten old fast. Huge floor lamps are already bent to one side. The carpets are looking past their age. Cold, big-framed 'art' works hang lifelessly on the walls to fill up space. One of the suites had an ample-sized bathroom, the other did not. If you have the chance, the best thing is to see what you're getting first in person, once you've arrived. On the plus side, the rooms are larger than most New York hotels. The staff was generally very good. But there was a connectivity issue with the internet, and some of the staff didn't seem to take an interest in the problem. I came to do a lot of work in New York, and this was particularly frustrating for me. Finally, one of the managers intervened, and this helped a lot. But the connection issues still remained until the day I checked out. All in all, I gave this hotel 3 stars.
Genuine Expedia guest review
Other trip Jan 18, 2015
David
US
4.0 / 5Excellent
"Excellent Value & Midtown Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great deal on a very good hotel, in a good location for my business interests. Nice staff.
Genuine Hotels.com guest review
2 night business trip Jan 13, 2015
JON
US
4.0 / 5Excellent
"Great Hotel in Midtown Manhattan"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Affinia Shelburne is my hotel of choice when I'm in NY for business trips. It's central location is great for getting around, with close proximity to metro lines and Grand Central Terminal. The rooms are spacious and it's nice to have a restaurant and fitness center on the property. Staff is constantly friendly and go above and beyond to ensure your stay is perfect.
Genuine Hotels.com guest review
3 night business trip Jan 12, 2015
Jessica
US
5.0 / 5Outstanding
"Best value for money in NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nothing to say except such excellent value for money and a superb hotel. Will definitely keep it in mind for our next business trip to NYC
Genuine Hotels.com guest review
3 night business trip Jan 11, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews