"Great value hotel in a prime location"
The check-in and check-out lines were unusually long and slow at this hotel. And peculiarly, when I made it up to the front counter, they told me that my room was still being cleaned (at 7 pm, really??). However, Manhattan NYC made it up to me by checking me in immediately to an upgraded room. This suite included a living room, bedroom, kitchen area, […] and 2 bathrooms. It was a large, beautiful suite. I also agree with other reviewers that the city noise is surprisingly loud at this hotel (even from Floor 21). However, you are pretty much right across the street from Madison Square Garden and Penn Station. Hard to complain about that. If you don't like noise, then you probably want to stay in a completely different area altogether. Lastly, the hotel has some signs of age, which give it a little character (like the toilets). But the other amenities (electric mirrors, mounted TV's, kitchen area) are rather modern looking. Overall, I thought this hotel provided me with great value. I enjoyed my stay and would stay there again. I only hope that they could speed up their check-in/check-out lines. Read moreGenuine Hotels.com guest review
Check in at 3 room wasn't ready Until 530 Poor communication from front desk Otherwise adequate Great central location Door handle from bathroom broke off Was fixedGenuine Hotels.com guest review
"You get your money's worth with this hotel.."
This is actually a very nice find and my friends agree with me. The location couldn't be more perfect - It's very close to everything and the subway stop is just steps away. The hotel building itself is old but I can tell it is well-maintained. Compared to the other hotels, they offer much more space in the room. I will definitely come back here!Genuine Hotels.com guest review
"Sleepless night in NY"
The space was not as described by Hotels.com. We were told it was a bedroom plus a sitting room plus kitchenette. Also there was a lot of street noise and the room was so warm it was hard to sleep at all.Genuine Hotels.com guest review
when I went to check in around 430 they were telling me my room wasn't ready meanwhile check in was at 3. then they were telling me I had a free upgrade to a room that had a bigger bathroom and how it's one of their biggest rooms but how I would have to wait an hour at the most. 45 min later they were catching an attitude and told me it would take 2 […] more hours. the manager was rude as well. I took my normal room at this point which had enough space. location was good because it was literally accross the street from Madison square garden and a ten min walk from time square. Read moreGenuine Hotels.com guest review
It was no linen for the safa bedGenuine Hotels.com guest review
Great location. Did not look like 4 star hotel.Genuine Hotels.com guest review
The hotel was clean, staff was friendly and helpful. Great location. The only down fall was even being on the 4th floor you could still feel and hear the subway and the following night the hotel fire alarm went off all through the night keeping us awake! I would probably stay there again though!Genuine Hotels.com guest review
Good location . Room too small for 3 personsGenuine Hotels.com guest review
"Great location/clean/friendly staff"
We stayed weekend after Christmas when I've never seen NYC so busy. The Affinia Manhattan appeared completely booked but the staff was still helpful, friendly and accommodating - especially Evita. Our room was clean and updated. Two beds were ideal for us - 2 adults and 2 kids. Mid town location great for walking to everything. We'll definitely stay […] here again. Read moreGenuine Hotels.com guest review
"A competently remodeled, older hotel"
The Manhattan NYC Hotel offers guests a competently remodeled, older hotel facility. While the building shows its age, the young staff tries hard to make their guests as comfortable as possible. The lobby-level restaurant, Niles, is well worth a visit at any time of day or evening.Genuine Hotels.com guest review
"not our best stay"
They were overbooked and gave us a smaller room. We had to wait for 2 hours to check in even though we showed up 2 hours after 3 pm. They just had no clue how to manage. They even ran out of bottled water.Genuine Hotels.com guest review
IT was the most horrible stay I have ever had. We waited over an hour to check in to find out only one room of our two we had reserved and prepaid were ready. Many hours later, when we came back to get my sister's room, we had to wait again and we were told we would not have to wait in line upon our return but to just get a bellman and they would check […] to see if the room was finally available four hours later. The bellman said he had never heard of anything and would not help us. The lobby was full of people having the same problems. I requested to talk to the manager numerous times in person and to have her call me at our room to no avail. Still have not heard from management and we will never return to hotel. Read moreGenuine Hotels.com guest review
Hardly had any sleep. The street noise is incredibly insufferable, even by NYC standards...Had to check out day earlier before I lose my mind...Genuine Hotels.com guest review
"Affinia all the way!!!!"
Great atmosphere. Very friendly staff especially the front desk. Family was very comfortable and had an amazing 2 time overall in NYC. Would highly recommend this hotel to any traveler. One slight suggestion would be to update the bathtub. Thank you for a great time!!!!!Genuine Hotels.com guest review
this is my second attempt at reviewing this hotel- my first attempt was rejected for an unknown reason. but ew do not stay here. literally the worst hotel I've ever stayed in while in NYC. Most uncomfortable bed, no temp control, dirty & rundown room, & awful smelly bathroom. I don't understand how it has high reviews. stay away.Genuine Hotels.com guest review
Good hotel. Would stay again.Genuine Hotels.com guest review
"Clean but not fancy"
The rooms were outdated, but clean and comfortable enough. The location is great and the staff were all friendly and helpful. I would stay again for sure. There was a small kitchen in my room that was larger than the tiny bathroom which would be nice if I were staying a few days. I was by the elevator and the noise was disruptive at times during the […] night, but I think that was the very loud people in the room next door. Read moreGenuine Hotels.com guest review
"Good for a short stay."
Room was clean. Front desk was friendly. The two double bed room was ok for a one night stay with 3 people. However, I would not want to stay any longer than one night as the bathroom was very small and made it difficult for 3 females to get ready in the morning. Location was awesome! However, we were on the 16th floor and the outside noise was pretty […] distracting during the night. Read moreGenuine Hotels.com guest review
"One Night in NYC"
We just came into NYC for the weekend, arriving at Penn Station at 10:30 AM Saturday morning and leaving at 8:00 PM Sunday night. The Affinia Manhattan was in the perfect location, we just walked across the street with our luggage after getting off the train. Since check-in didn't begin until 3:00 PM, we couldn't get into our room, but were able to […] check our bags so that we could head out to enjoy the city. Our room was good size and fairly clean. It was a bit loud when we were getting into bed, but we were all so tired, we fell immediately to sleep. There were only two pillows on each bed (for three people) and the were extremely flat. Would have liked a few extra pillows as well as a few extra towels in the bathroom. The towels were very small. We checked out early the next morning and once again, they held our luggage while we toured the city. We stopped by the hotel on our way back to Penn Station, and grabbed our luggage before boarding our train. The staff at the Affinia were all polite and helpful. The location was great--close to Penn Station and within walking distance of many landmarks. We would definitely stay there again! Read moreGenuine Hotels.com guest review
The room was not ready until after 7pm. Paint was peeling on walls and ceiling a bit but room was clean & comfortable.Genuine Hotels.com guest review
Great location for an overnight stay with the family. Centrally located to all the usual tourist spots. Hotel was clean and comfortable, courteous staff was very helpfulGenuine Hotels.com guest review
stayed for Andrea Bocelli concert at MSG. Was a great trip, and great easy parkingGenuine Hotels.com guest review
Bathrooms are small but very nice place to stay.Genuine Hotels.com guest review
"small rooms, comfortable bed."
Room was small and the hotel is old. They have done a good job making it look ok but it is showing its age. I personally did not like the room and it was far to small to actually be on a business trip and get any work done. The one good things was the bed was comfortable and I was able to open a window slightly to get fresh air. If it wasn't for these […] two things, I would have hated the hotel. I was also disappointed that they didn't offer free internet. Read moreGenuine Hotels.com guest review
"Perfect for Our Needs"
We had a last minute need to be in NYC for both biz and family. The hotel was available at not a crazy price and near penn station which was great for us. We got the suite which was very roomy for NY. The room was more like an apartment then a hotel room. The staff was superb esp during the busy Christmas season. The facility itself is a bit worn and […] nothing fancy but respectable. More utility than decor. Again fine for our needs. Plus having Niles restaurant right there was perfect for my husband's biz meeting. Location is great for those traveling the LIRR or Amtrak via Penn Station and/or have a need to be near Madison Square Garden or Macy's. Read moreGenuine Hotels.com guest review
"Nice and convenient"
People are nice and welcoming. Location across from Penn Station is great since i usually arrive by train. Rooms are clean and crisp no problems there. But, they are showing their age a bit. Tub was delaminating, and tub was shallow as all get out for example. I had a cool little work area, so for me it all worked.Genuine Hotels.com guest review
"A Pleasant Stay"
Was Comfortable I enjoyed the large room but small bathroom. Was looking forward to a bath not a shower.Genuine Hotels.com guest review
"Great mom and daughters time"
I went with my two daughters for a girls weekend to celebrate my daughter's birthday. The one bedroom unit was very spacious with a lot of room for each of us and all our things! The staff was very accommodating as well. The location was a little lower than I would have preferred, but it was still pretty walkable to most placesGenuine Hotels.com guest review
Older hotel but clean, comfortable and safe. Best rate we could find in the area. Bathroom is very small, especially the shower but the room itself was spacious and comfortable. There was street noise which was to be expected but no between room noise. Staff was helpful and friendly and the location is accessible to Times Square, Penn Station across […] the street. I would definitely stay here again for the price relative to other places. Read moreGenuine Hotels.com guest review
My stay was disturbed, unpleasant, noisy and extremely uncomfortable. I was kept awake through the night due to unruly guests in the adjacent guests and it took the security staff 4 hours from 12:30 AM to 04:00 AM to get the situation under control. As a service gesture, I was given a $20 breakfast coupon. This shows the height of insensitivity towards […] a guest by assuming that having slept at 06:00 AM I would wake up just to partake the 07:00 AM breakfast call. On highlighting the issue to the person concerned I was promised a 30% refund on the nightly rate which never came. All that glitters is not gold! A great location, but poor services sold! Read moreGenuine Hotels.com guest review
"Works for me"
Old place, nicely renovated. Near Madison Square GardenGenuine Hotels.com guest review
"Great value close to Penn Station"
Good value in a great location, friendly staff. Rooms are recently renovated. We did not have problems with any noise, but we were up on the 23rd floor,Genuine Expedia guest review
"Nice hotel close to msg"
Air conditioner did not work well. Staff was very nice Pillows are very large and too firm Housekeeper knocked on our door at 10am with a quater which woke us up and she came right in so we said were good and did not need anything. She apologized and then did the same thing at 1045 amGenuine Expedia guest review
The hotel is gorgeous upon entry, and our Deluxe room was spacious and comfortable. The location was right across the street from the Subway and New Jersey Transit stations, making travel uptown or downtown a breeze. I would choose this hotel and recommend it to others.Genuine Expedia guest review
"Good if you need to be near Penn Station"
Located directly across the street from Penn Station/Madison Sq. Garden so convenient if you need to be there but it is a noisy location. Our room was in back of building and the traffic/sirens were heard clearly. Luckily, management supplies disposable ear plugs in night stand drawer.Genuine Hotels.com guest review
"7th Ave Gem"
I truly love New York, it is my favorite city. Staying at the Affinia Manhattan puts me right in the midst of this beautiful city. I can conveniently shop, dine and be entertained just a few steps from the Hotel.Genuine Expedia guest review
"Nice hotel but not for the price they asking"
Extra pay for breakfast and Internet in your room ? In 4 star hotel you have to be kidding me , 230 dollars for the room with no view and a size of barely walking aroun your bed.Genuine Expedia guest review
we had a little issue with the room one of the lights on the ceiling was coming down. The service was great though.. They did offer to take money off but it was already paid for. So they said if I was planning on coming again they would accommodate me.Genuine Hotels.com guest review
"Good Value and a Great Location"
My son and I were going to the football game at the Meadowlands and wanted a hotel near Penn Station. Since we were going to be there only for one night and I did not want to spend $300/night, I chose the Manhattan (one block from the Station and $225). We were able to check in early so we did not have to store our bags. The room was small (aren't most […] NY hotel rooms>) but clean and warm. In addition to being close to Penn Station, it is right across the street from Madison Square Garden. Lots of sports bars in the area and we had dinner and drinks at "Legends" (food was bar food but lots of games on the tvs.) Turned in at 1030 and was not disturbed by any noise in the hall or from the next room. Hotel was fine for my son and me. Read moreGenuine Hotels.com guest review
"Lack of Security"
I had a very scary situation one night while I was heading to my room: a man had followed me to my floor and tried to block me from possibly getting help. In the elevator, I had noticed as he stood next to me that he very blatantly grabbed himself. As you can imagine, I felt very uncomfortable when he & I were the only people to get off the elevator […] on my floor. He suspiciously loitered outside the elevator banks as I started to head to my room. I followed my gut & I turned around and headed back to the elevators to go back downstairs to tell the front desk. He tried to distract me was blocking my way to get on the elevator & blocking access to the house phone. I finally got an elevator & went to the front desk and they immediately called security. The security person on duty took me up to my floor. The man was gone. Security later called me to say they had found the man and had escorted him out of the hotel. Needless to say, I didn’t sleep that night. I felt very uncomfortable in the hotel and “what could have happened“ — harassment, robbery or, worse yet, assault — kept going through my mind. I checked out early the next day and told the front desk what happened. The manager on duty never even came out to talk to me and find out more about the situation! I wrote an e-mail to the hotel & also talked to the hotel manager on the phone. While they ended up finally refunding my money, they showed absolutely no concern for the incident. Read moreGenuine Expedia guest review
"Convenient hotel near MSG."
Great hotel in midtown. Service and staff acceptable.Genuine Expedia guest review
I arrived at Penn station and was delighted that the Affinia was on the same block.. So easy. Staff went the extra mile on a couple of situations I had and was extremely accommodating. Room was larger than most nyc boutiques and had plenty of space for the two of us to move around comfortably. Access in and out was efficient and the location was central […] to many of the sites, lounges and restaurants that we planned to visit. overall it was a great experience and I would recommend this hotel. Read moreGenuine Expedia guest review
"I'd definitely go back!"
The Affinia is pretty much what I expected when reading reviews. We paid the extra $20 for 200 more feet of space and it was well worth it. The noise level was as expected on 7th Ave in New York, but they supplied ear plugs if so inclined. We didn't eat in the restaurant because of our schedule but when we go back, will definitely imbibe. Housekeeping […] was excellent and front desk and concierge polite and helpful. If I had to complain about anything, it would be the size of the bathrooms and sharp cornered sink counters that, if you weren't careful, when you bend down you could very well crack your head on! We could live with that and chalk it up to small bathrooms in tight quarters. However, for a minimal expense, the Affinia could add some shelves in the bathrooms. Something other than the 8x12" counterspace. It was very frustrating to maneuver. Perhaps more hooks? Small, we could deal with, but for two people, there wasn't any place to put your things! Still, we'll definitely go back to the Affinia! \ Read moreGenuine Expedia guest review
Everything was good. The heat was blaring all day and night. Wish I could've had the choice to adjust to my liking. Customer service was awesome. I will definitely stay here again.Genuine Hotels.com guest review
Great! It was a nice hotel. Great location!!! Close to many awesome attractions in Manhattan !!! Love the architecture and artistic contemporary decor!Genuine Expedia guest review
The shower in my Deluxe room was about the size of a sink - not at all what I expected, especially after walking into the room which was on the corner and was large enough for a separated kitchen/office, a couch, an arm chair, and a king size bed. I had a hard time even turning around in the shower. Really though, that was my only issue. I've stayed […] in a much smaller room on another visit and it was fine. The staff is courteous and nice - they sent a bottle of wine up to my room after my wife mentioned it was our anniversary! Read moreGenuine Hotels.com guest review
Good location next to train station. In busy area with a lot of noise 24/7. Room was upgraded free of charge by hotel staff to delux room. Overall, pleasant experience.Genuine Expedia guest review
"Lot's of money for very little in return"
Met a friend in NY for a business conference and roomed together. Room is TINY. Could barely walk around each other. Sink in bath did not drain, just poor design. Window AC not sealed properly and cold air blasted in along with excess noise from street below. Needed ear plugs. Booked on Hotel.com and specifically asked for 2 beds. Called the hotel earlier […] in the week to confirm they had a room with two beds reserved for us and they did. Upon arrival, we were told only single bed was available. Or they could give us an "airline" room. Told us just because we specified, and they confirmed two beds did not guarantee we would have that upon check-in since we booked via third party. Gave us a really hard time but finally got what we requested. Spoke with a (asst?) Manager to make them aware of the problem upon checkout and she was less than helpful. We weren't looking for any compensation of any kind, just trying to make them aware of a problem so it could be corrected in the future. Acted like we had the attitude and they had no problems. The beds were comfortable but our feet were hanging off the bottom. Seemed very short, like a custom size because the room was so small. We are both mid 5' height. Shower had good water pressure Read moreGenuine Hotels.com guest review
"Solid NY hotel."
Overall great customer experience. The woman at the front desk (Keisha?) went out of her way to make the experience great!Genuine Hotels.com guest review
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