"Great mom and daughters time"
I went with my two daughters for a girls weekend to celebrate my daughter's birthday. The one bedroom unit was very spacious with a lot of room for each of us and all our things! The staff was very accommodating as well. The location was a little lower than I would have preferred, but it was still pretty walkable to most placesGenuine Hotels.com guest review
Older hotel but clean, comfortable and safe. Best rate we could find in the area. Bathroom is very small, especially the shower but the room itself was spacious and comfortable. There was street noise which was to be expected but no between room noise. Staff was helpful and friendly and the location is accessible to Times Square, Penn Station across […] the street. I would definitely stay here again for the price relative to other places. Read moreGenuine Hotels.com guest review
My stay was disturbed, unpleasant, noisy and extremely uncomfortable. I was kept awake through the night due to unruly guests in the adjacent guests and it took the security staff 4 hours from 12:30 AM to 04:00 AM to get the situation under control. As a service gesture, I was given a $20 breakfast coupon. This shows the height of insensitivity towards […] a guest by assuming that having slept at 06:00 AM I would wake up just to partake the 07:00 AM breakfast call. On highlighting the issue to the person concerned I was promised a 30% refund on the nightly rate which never came. All that glitters is not gold! A great location, but poor services sold! Read moreGenuine Hotels.com guest review
"Works for me"
Old place, nicely renovated. Near Madison Square GardenGenuine Hotels.com guest review
"Good if you need to be near Penn Station"
Located directly across the street from Penn Station/Madison Sq. Garden so convenient if you need to be there but it is a noisy location. Our room was in back of building and the traffic/sirens were heard clearly. Luckily, management supplies disposable ear plugs in night stand drawer.Genuine Hotels.com guest review
we had a little issue with the room one of the lights on the ceiling was coming down. The service was great though.. They did offer to take money off but it was already paid for. So they said if I was planning on coming again they would accommodate me.Genuine Hotels.com guest review
"Good Value and a Great Location"
My son and I were going to the football game at the Meadowlands and wanted a hotel near Penn Station. Since we were going to be there only for one night and I did not want to spend $300/night, I chose the Manhattan (one block from the Station and $225). We were able to check in early so we did not have to store our bags. The room was small (aren't most […] NY hotel rooms>) but clean and warm. In addition to being close to Penn Station, it is right across the street from Madison Square Garden. Lots of sports bars in the area and we had dinner and drinks at "Legends" (food was bar food but lots of games on the tvs.) Turned in at 1030 and was not disturbed by any noise in the hall or from the next room. Hotel was fine for my son and me. Read moreGenuine Hotels.com guest review
Everything was good. The heat was blaring all day and night. Wish I could've had the choice to adjust to my liking. Customer service was awesome. I will definitely stay here again.Genuine Hotels.com guest review
The shower in my Deluxe room was about the size of a sink - not at all what I expected, especially after walking into the room which was on the corner and was large enough for a separated kitchen/office, a couch, an arm chair, and a king size bed. I had a hard time even turning around in the shower. Really though, that was my only issue. I've stayed […] in a much smaller room on another visit and it was fine. The staff is courteous and nice - they sent a bottle of wine up to my room after my wife mentioned it was our anniversary! Read moreGenuine Hotels.com guest review
"Lot's of money for very little in return"
Met a friend in NY for a business conference and roomed together. Room is TINY. Could barely walk around each other. Sink in bath did not drain, just poor design. Window AC not sealed properly and cold air blasted in along with excess noise from street below. Needed ear plugs. Booked on Hotel.com and specifically asked for 2 beds. Called the hotel earlier […] in the week to confirm they had a room with two beds reserved for us and they did. Upon arrival, we were told only single bed was available. Or they could give us an "airline" room. Told us just because we specified, and they confirmed two beds did not guarantee we would have that upon check-in since we booked via third party. Gave us a really hard time but finally got what we requested. Spoke with a (asst?) Manager to make them aware of the problem upon checkout and she was less than helpful. We weren't looking for any compensation of any kind, just trying to make them aware of a problem so it could be corrected in the future. Acted like we had the attitude and they had no problems. The beds were comfortable but our feet were hanging off the bottom. Seemed very short, like a custom size because the room was so small. We are both mid 5' height. Shower had good water pressure Read moreGenuine Hotels.com guest review
"Solid NY hotel."
Overall great customer experience. The woman at the front desk (Keisha?) went out of her way to make the experience great!Genuine Hotels.com guest review
"Weekend in Midtown"
Stayed for 1 night only, on a Saturday. Lobby was modern and clean. Checked in quickly and went up to our room. The room was small but by NYC standards, normal. The problem was the roach that we noticed within a few minutes of being in the room. We called the front desk and after upgrading us to a more spacious suite we were good to go. The receptionist […] that helped us move was a bit flippant about the situation, but overall they moved us quickly. We were still a bit freaked out that we might still have a problem but the rest of the stay was pretty smooth. Read moreGenuine Hotels.com guest review
It was a great stay; upon my return in two weeks I will stay here again. Great Hotel! Thanks....Genuine Hotels.com guest review
Great location. The bed in the room was torture and the bathroom was the smallest I've ever seen. Decent price.Genuine Hotels.com guest review
"Save your money"
I would never stay there again. The room was dated. The location was horrible. No good restaurants near by. Paint was stripping off walls in the bathroom. Not a good hotelGenuine Hotels.com guest review
"Updated and well located"
The hotel was very well located, price was affordable compared to other options on the marathon weekend. The room had a kitchen, fridge, microwave oven, very well equipped. My only downside was the room layout, lots or columns and walls, not like the room in the picture that was square and open, weird, dark, windows looked to an internal patio with […] no light at all, windows were tiny. Read moreGenuine Hotels.com guest review
"Staying in the big smoke"
The hotel, or at least our room, was very noisy being located near a police precinct, Penn Station and the Fire Department. Therefore, the hotel provided us with earplugs. However, I found all the staff very helpful and polite and realise that New York is a noisy city.Genuine Hotels.com guest review
"Last minute need to stay in the City"
They try hard, but very large hotel with a lot of rooms and international visitors. Neighborhood is loud due to being across the street from the Garden. Decent value, but there are better options.Genuine Hotels.com guest review
"Great NYC Hotel"
great environment and atmosphereGenuine Hotels.com guest review
Hotel location is great for attending events at MSG. Hotel is older, but the 1 bedroom suite had a king bed and 2 small bathrooms and 3 small closets. We enjoyed the extra space and location. It being an older hotel the wall heater unit did not work well so we had to sleep in our jackets to keep warm. Overall I would stay at this location again as long […] as it wasn't during winter. Read moreGenuine Hotels.com guest review
"Excellent Service & Central to Interesting Places"
I had excellent service from Margaret. She took care of us with special care. I would definitely choose this hotel every time I need to say near MSG. The room was beautifully decorated. Only issue is the bathroom was super small. The beds were extremely comfortable.Genuine Hotels.com guest review
have stayed at affinia before and affinia 50 - and call it luck of the draw that the room i got was not clean, super noisy since they have in room air conditioners and its not really noise sealed from the outside street noise, etc. Wouldn't necessarily go back.Genuine Hotels.com guest review
"Killer location, tiny bathrooms!"
In town for a show at Madison Square Garden. Location can't be beat!!! The worst thing about this hotel is the SMALL BATHROOM… the living areas are huge, big space, big suite, and the bathroom shower and tub are barely big enough for an average man. Just be warned. There was virtually no shelf space in the bathroom either. Staff was GREAT!Genuine Hotels.com guest review
"Very convenient mid-town hotel - no major flaws."
It is New York. I expect friendly attention - I got that. I expect a run down hotel with some character - I got that. There was a desk, a tv, a clean bed, a not-too-ancient shower head. The Wi-Fi was down for half the day - but they did NOT charge for it. By now I should be used to paying $350 in New York for a room that is not as nice as a $89 Holiday […] Inn Express in Plymouth, Indiana but I just cannot give it 5 stars. Read moreGenuine Hotels.com guest review
Had an amazing stay at hotel and city. Concierge, front desk and staff all wonderful! Take cab to airport (don't take hotel car)!Genuine Hotels.com guest review
"Great location, right across from Madison Sqaure."
Was upgraded complimentary to a one bedroom suite which was great, had a little kitchen, living room area and desk area. Had a view of Madison Sqaure garden building.Genuine Expedia guest review
"i liked it"
We went to an event at Madison square garden and it was right across the street. I thought overall it is a good hotel. The staff was excellent and very helpful. The room, like any room in Manhattan was small, but had everything we needed. Outside of Madison Square, there is not much to do very close to the hotel. You need to get in a cab or walk to […] check things out. That is really the only thing I didn't like that much, was the location to a lot of the other things we wanted to see. Read moreGenuine Expedia guest review
"Definite a 2 star hotel"
Whoever did a "renovation" at this hotel forgot that it takes way more then just putting nice furniture in the room to make it look good. Chipped tile , muddy windows , mildew all over bathroom appliances seems to be typical for this hotel as I had to switch rooms 3 times and finally decided to give up and check out .Genuine Expedia guest review
"Close to Madison Square Garden."
From the time we arrived, til the time we left, the staff was fantastic about making feel at home, welcome, and comfortable. Would be great to have to some sort of breakfast (continental) provided in the morning. Thanks!Genuine Expedia guest review
Excellent service! Spacious and cozy! Courteous staff and the best location! Proceeds great value for money!Genuine Hotels.com guest review
"Just across the street to Madison Square Garden"
Easy to go to MSG and can walk 10 minutes to Time SquareGenuine Expedia guest review
"GREAT PLACE !!!"
room was huge by city standards. we were going to a concert at the Garden so the location was great. Staff very nice. Great stay!!!Genuine Hotels.com guest review
"Superb Manhattan hotel"
Best of six we've tried in Midtown, an putstandong value in all ways. We usually do not rave and swoon but the Affinia is definitely exceptional.Genuine Hotels.com guest review
"Been there before"
I usually love this hotel. But this time I had a very small room - I was alone but it was miniscule. No real problem until the middle of the night when the air conditioner started banging and rattling. Obviously way to late to change rooms. I told the desk clerk about this when I checked out and she was sympathetic and told me that she would have definitely […] changed my room. Read moreGenuine Hotels.com guest review
"A great Saturday night out, across the street from Madison Square Garden. And a perfect stag"
This hotel is recently refurbished and beautifully designed, it is a small room, as is typical in Midtown. But larger than others we have seen. We had an inside room so our window did not open to the street. And on an upper floor so it was perfect. All of the staff was gracious, and we dined at their restaurant. It was excellent. Happy to get 20% off […] the restaurant Read moreGenuine Hotels.com guest review
"nice hotel close to MSG"
Had a great dinner in Niles, everything was great except the valet in the morning was terrible! Waited 45 min. for my vehicle when they clearly were not busy!!!!!! Also wouldn't let me call from room to get my vehicle!Genuine Expedia guest review
"Great hotel and very close to everything."
From the moment we walked in and was greeted by AMANDA, We knew we wanted to stay in your hotel. Amanda was so polite, helpful, professional and courteous. She is without a doubt the most charming front desk employee that we have had the pleasure of meeting. With people like Amanda greeting your guest, I know your hotel will get many return guest. Dr. […] Edward and Mrs. (Shirley) Joyner Read moreGenuine Expedia guest review
great price and great room and locationGenuine Hotels.com guest review
"Nice, with some issues"
The staff were incredibly attentive and that aspect felt like a 5 star hotel stay! However, the building is an older building and it seemed only the lobby had been renovated. There was a strong smell of bleach in the bathroom of our room, and mildew behind the wallpaper in the room and bathroom. Window air conditioning unit was old and bit dingy. But […] in the end, the customer service won out and made it a nice stay! Read moreGenuine Hotels.com guest review
"Room reeked of smoke"
I reserved a non-smoking room only to arrive late at night and receive a room that had obviously been smoked in by the last traveler. When I inquired about anther room, they said they were sold out. I ended up sharing a room with a co-worker because her room had not been smoked in. To top it all off, they charged me full price for the room that I didn't […] even stay in! Management was no help. They said their hotel was 100% smoke free (as if that makes people NOT smoke because there is a little sign on the desk!). Overall a terrible experience at this hotel an I will not visit this property again nor would I recommend it to anyone. Read moreGenuine Expedia guest review
My sister and i went by train from Boston penn station was just acroos the street very convinient and very close to everything, friendly staff and overall beautiful hotel, i will definetly comback again hopefully soon. Bravo. 5 star all the way, i'm a very happy customer.Genuine Hotels.com guest review
"Convenient but small bathroom without tub."
This hotel is close to the Penn Station, it's very convenient. The bed and the little study are very good, but the bathroom is terrible, it's extremely small and has no tub.Genuine Hotels.com guest review
"Comfort & space in NYC"
My room was ready before check in and I was grateful because I was tired from traveling. The room size amazed me. A hallway with a spacious clean bathroom to the right led to a queen sized bed with a spacious sitting area with couch and two lounge chairs. There was a work space nook on the side of the bedroom. The work space had a desk, lighting and […] plenty of space for a laptop and working room. The bed was luxuriously comfortable. It was firm enough and linens were crisp and clean. The air conditioning in the room was the best I have experienced in NY. Even though it was a window unit the temperature was adjustable and functioned perfectly. I will stay here from now on because of the facility and the superb location. Read moreGenuine Expedia guest review
"Close to Penn Station"
Would not stay here again. The owners need to update this Hotel. Location is great but the room was painfully small .The bathroom door hits the toilet when opened! I'm sure there are some nice rooms in this hotel but as a first impression my room failed miserablyGenuine Hotels.com guest review
"Wonderful stay, we will be back!"
Absolutely beautiful room, it felt like my own NYC studio. Very large desk area! My only issue; how does anyone fit in those small showers? They are very small.Genuine Hotels.com guest review
"Extremely convenient to Amtrak and all of Downtown"
The location is ideal, the hotel is extremely well maintained and stylish, and the staff are extremely friendly. I have stayed here several times, and it is always a good experience.Genuine Hotels.com guest review
"Nice secure hotel close to Penn Station."
Pretty pricey! But your guaranteed a clean and comfortable place to launch from.Genuine Expedia guest review
"What else could go wrong"
Arrived evening, tried to wash up only to find water coming out of the tap BROWN, only later was not functioning, Delayed our departure the following morning becuase water was NOT working. Second night, someone triggered the Hotel Fire alarm casuing another terrible night sleep for my son and me.Genuine Expedia guest review
affinia was differently a surprise when i entered the suite. i didn't expect it to be so spacious with a full kitchen. the bathroom could use more remodeling and the vents can be vacuum, since i am allergic to dust. beds were squeaky so the box springs/bed can be replaced. comforters could be a better quality, a bit on the rough side. overall, i will […] be coming back and recommend the hotel to others. Read moreGenuine Hotels.com guest review
This was a last minute trip, and we knew nothing about the hotel beforehand. It is a few minutes walk from Penn Station. We have absolutely no complaints at all. The room was comfortable and clean, the staff were friendly and helpful. We will definitely stay here again.Genuine Hotels.com guest review
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