"People at the Affinia Manhattan are wonderful!"
The phone in my room did not work...but EVERYTHING was great!!Genuine Hotels.com guest review
We showed up 3 1/2 hrs after the stated check in time and we were told our room wasn't ready. We waited another 45 minutes for our room that was still dirty. Rooms are extremely small. Location was perfect although I will most likely choose a different hotel next time.Genuine Hotels.com guest review
"Great first experience at Affinia"
My boyfriend and I stayed at the Affinia Hotel the weekend of March Madness which took place at Madison Square Garden. Couldnt have asked for a better location - it was right across the street! Not only was the location great, but I was very pleased with the hotel itself as well. This was my first time staying at the Affinia, and I found it online so […] I wasn't sure what to expect. All of the staff were very friendly, and we got a room upgrade upon our arrival. The room was very clean, modern and spacious. The bathroom however was tiny, but that didnt really have much of an affect on our stay. The complimentary wine hour in the lobby from 5-6 was also nice. I would stay here again. Read moreGenuine Hotels.com guest review
"Hotel near Penn Station NYC"
The hotel was decent for the price but it was kind of disappointing because the room was too hot and the AC is shut off in the winter. The bed was really hard and uncomfortable. The staff were nice and they lobby is pretty. I wouldn't recommend eating that the restaurant downstairs, Niles, overpriced and the food wasn't great.Genuine Expedia guest review
"Hotel close to everything"
the stay was good I was just disappointed that They never returned my security deposit for $100Genuine Expedia guest review
"Hotel close to everything"
the stay was good I was just disappointed that They never returned my security deposit for $100Genuine Expedia guest review
"Best hotel for family Vacations in NYC"
I used this hotel before reason why I chose it again. We came for a long EEurope trip with 2 kids and a big jet lack, and at the checking time the offer us a complementary upgrade for the most espaceus hotel room I ever had in NYC ever, perfect to fit lost of luggage, small kitchen, sofa bed and high floor. Excellent service, good location, nothing […] more to ask. Thank you Affinia Manhattan for contributed for unforgettable family vacation. Read moreGenuine Hotels.com guest review
"Handy if Penn Station/MSG is destination but YUCK"
Nice front desk. Bopeautiful commodious room. But I don't think I have ever stayed in a less well maintained room. Old is one thing. This was a whole other ball game. Grimy. Years of caked in dirt. Chipped. The tub? You don't wanna ask.Genuine Hotels.com guest review
"Perfect. Great location"
Got upgraded to suite. Downstairs bar was great on Friday night.Genuine Expedia guest review
"Excellent service and more space for the money"
The staff was especially helpful and got us in an upgraded room early in the morning. They were also helpful in shipping clothes we unintentionally left in a closet. I've been staying here for 25 years and it has always been a great deal for the cost.Genuine Expedia guest review
I woluld stay and recommandGenuine Hotels.com guest review
Extremely convenient! Walking distance to Penn Station. We always stay here whenever we are in NYC. Clean and comfortable room. Good prices too.Genuine Hotels.com guest review
"Nice hotel near to everything"
in one of the best places in NY, good service, nice rooms!Genuine Expedia guest review
Too many situations in two days. Problems with employees and service. Too many situations with rooms. It have a great location. Maybe wasnt the best days for the hotel. Totally unpleasant.Genuine Hotels.com guest review
"Not four stars!"
I stay in a lot of hotels, and this is not four stars. I understand it's Manhattan but the room was tiny, and certainly didn't match the picture. Apparently they spent $17M on a recent remodel? Should have spent $25M and gotten it right. Among the irritants; slow elevators, room keys that didn't work (twice, and I was on 15th floor!). Saving grace was […] excellent location. Read moreGenuine Hotels.com guest review
Great location, Nice Hotel, could have been cleaner but happy overallGenuine Hotels.com guest review
"close to msg"
love it. very courtious employees. very close to madison square gardens. excellenct resturant located in hotel. really good food. reasonably priced and if staying at hotel you get 20% off your bill.Genuine Expedia guest review
Service and friendliness of staff is outstanding. Location was great for concert at MSG and shopping. Bathrooms could be cleaner, one flooded when you tried to use the shower. Room was uncomfortably warm, but we were able to get the window open to drop the temperature a little.Genuine Hotels.com guest review
Fantastic. Saw a show at the garden. It was a 3min walk.Genuine Hotels.com guest review
"Location location location!"
Only complaint would be the outdated heating system, had to wait a good 30 mins for room to heat up. But loved the speed check in, staff was very nice, room was nice too, just the slow heater n drafty Windows. Would i recommend? Yes.Genuine Expedia guest review
Everyone was very friendly and helpful. My room was upgraded and I loved it. Room service was prompt and food was yummy.Genuine Expedia guest review
"close to everything"
great location ,lot of street noise(I am from the country)nice roomGenuine Hotels.com guest review
"Close to Madison Square Garden"
We went for one night to see the final game of the Big East basketball tournament. I had booked a deluxe room for the extra space. On check in the hotel was VERY busy. The desk clerk said to us " You don't need the sleep sofa do you?" I said no I booked the deluxe room for the extra space. He gave us our room keys and off we went to the room. I opened […] the door of the room and discovered we were in the standard size room! I immediately called the desk and the woman who answered was very polite and put me on hold for a moment. She came back on and told me that the clerk said he told us our room wasn't ready but he had a standard room available right away. I told her that was not the case and I didn't appreciate him not telling the truth. I told her what he had said and my response. She offered to move us later to the bigger room or give us a $20 credit for the "hotel store" and free Wi-Fi. We opted for the credit and Wi-Fi. the hotel store consisted of two refrigerated coolers, some snack bags and candy bars. We were unable to access the Wi-Fi with the code she gave us. Overall, the room was just ok. A small room with a bathroom the size of a tiny closet. If you stay here while there is an event at the Garden make sure you are getting what you paid for before you leave the front desk. Read moreGenuine Hotels.com guest review
I would never again stay in that hotel. I have stayed in Affinia hotels before and they were great. This hotel was horrible. I didn't sleep all night as fire trucks kept me up as well as the most uncomfortable bed and pillows as well. The bed was like a rock, the pillows (which were hard to come by) were also like a rock. My neck has been sore since […] I stayed there. Never again would I stay at that Affinia. Very different from the Affinia 50 and the Affinia Dumont. Read moreGenuine Hotels.com guest review
The hotel served it's purpose, needed something close to Penn Station. However, the room was ice cold, and there was no toilet paper when we arrived! But this was quickly sorted out.Genuine Hotels.com guest review
Very nice hotel room was very big and spacious I recommend for any trip and will be coming back hereGenuine Hotels.com guest review
"Nice and close to Madison Square Garden"
Very nice motel located right near subway and train stations, plenty of food and bars nearby. I would ask for a room higher up, we were on the 4th floor and could hear all the traffic and sirens all night. Would also be nice to have free wi-if, at least in the lobby. Overall would definitely recommend. Beds are comfy!!Genuine Expedia guest review
The front desk staff was excellent -initially sent me to a very dirty room not yet cleaned and manager gave me free wi fi during my stay. Rooms were ok, very standard, nice kitchen and best of all 2 full baths. I would stay againGenuine Hotels.com guest review
"Great stay in a busy Manhattan area"
The staff is very polite. They offer free wine in their lobby between the hours of 5-6pm (red and white). The lobby is very beautiful and I enjoyed the tiny details of antiques located throughout the hotel. The room is cozy but I was not a fan of the bed. The sheets felt rough, they didn't have that cozy feel to it. However the room was clean which […] is always a must! Beware, it becomes very loud at night because you are in the city that never sleeps. If you are a light sleeper, you will hear police sirens and traffic. Also if you are on a lower floor (we were on the 4th floor), you can feel a slight rumble from the train. However I am a native New Yorker and rented the hotel room as a gift to my fiancee, so the noise was not a big deal. Read moreGenuine Expedia guest review
Very surprised at how nice this hotel was when we walked in. The staff was pleasant our room was very spacious . Great value!Genuine Expedia guest review
"Great MSG location-largest NYC room ever had."
Perfect location for attending basketball tournament at MSG. Room was extremely large with kitchenette (didn't use), table for 4, sofa/chair seating area, separate sleeping room and ample open floor space. Very impressed. Only flaw was with the large crowd there for the same event the elevators were not sufficient. Seemed that only 1-3 were working […] at any given time. Read moreGenuine Expedia guest review
PERFECT!!!!!Genuine Hotels.com guest review
The location of the hotel was perfect! It was just a few blocks away from Times Square. Step outside doors and you're in front of Madison Square Garden. But the price of my stay did not match the room. The restroom was so small if you're more than 50 inches wide you probably will not be able to fit comfortably. I had a hard time and I'm 30 inches. The […] bathtub would get clogged, took all night to go back down, and there was no hot water. You couldn't adjust the AC so it was very uncomfortable getting dressed since I was sweating and couldn't cool down. When calling front desk about it they said they would send a maintenance member to tend to us, he got there and said there was nothing he could do because he could not plug in the AC unit since the outlet wasn't working. Which brings me to the next point, there was only 3 outlets I could use and 2 of them I would have to unplug the lamps, which is the only light provide. But most of the time the outlets had a shortage and would not work. The bed was very comfortable and staff was super friendly. The room within its self seemed very rundown and the when we checked in the front desk noted that the hotel was recently remodeled. I would have never guessed. Read moreGenuine Hotels.com guest review
"I like it"
The room is spacious and clean. The window is large and the staff are very friendly. Quite near the subway station.Genuine Expedia guest review
"Great stay in NYC"
Stayed at this hotel and i have to say it was one of the better experiences I've had with NYC hotels. The staff was pleasant and the rooms were clean. I highly recommend checking into the Affinia.Genuine Expedia guest review
"Incredibly convenient location and good value"
Staff was great, bed was comfortable, room was clean and reasonably large (i.e. small, but not too small for two), lobby was atttractive. Only lacked free wifi in room.Genuine Hotels.com guest review
The maid turned up the thermostats when my daughter and I went to dinner. Came back to the room and it was like a sauna. Maintainence man at 1 AM had to shut off the heat and open the windows. Certainly put a damper on our visit.Genuine Hotels.com guest review
"I love your hotel"
I had a very nice stay, the hotel was nice and clean. The staff was friendly and everything was just perfectGenuine Expedia guest review
"Hotel.com & Affinia Hotel"
I made reservations for Sunday - Tuesday online, however, after making the reservation I realized that by the time I wld arrive in NY it would be 2am. I arrived at the hotel and had to drive down a very narrow and steep hill to park my car (2 days $84.00) with no assistance to help carry my bags around the corner to the hotel. Once I arrived I was very […] impressed. However, I only stayed Monday night and left Tuesday before noon, they charged me for 2 nights. Oh, breakfast was $39.00. I was on the 18th floor and the sounds of the city can easily be herd so it took me awhile to get to sleep. I would stay there again believe it or not. It's a nice hotel for the rate I got thru Hotel.com. Read moreGenuine Hotels.com guest review
Everything was great, staff and everything. They even gave me a free room upgrade. Location is perfect, right across the street from Madison Square, and just a couple blocks away from Empire State Building, Times Square.... Highly recomended. My only bad experience was when I took a cab back to the airport, An employee from the hotel (I assumed) took […] me to this SUV (going back to the airport) and told me that it was the same rate than a regular cab.... It was NOT, and I had to found out at the airport, VERY disapointing specially after an expensive weekend. Read moreGenuine Hotels.com guest review
"close to everywhere"
Hotel location is wonderful, it close to everywhere. Room is very clean, but bath towels are little old . Pillows is not comfortable at all; its a little small for queen size bed and so flat. it also cost a stiff neck.Genuine Hotels.com guest review
I HATED IT!!!!Genuine Hotels.com guest review
"Horrific customer service."
I called the hotel for 5 straight days previous to our travel date. Sat on hold or was transferred to their 1-800 number every time, where they were unable to access specifics of my reservation and were unable to help me. Left repeated messages for staff at the manhattan property and I have never heard back. I have been staying at this hotel for 15 […] years and have never been treated so poorly. I will be staying somewhere else when I travel to NYC next month. Read moreGenuine Expedia guest review
good price for the size of the room….helpful and courteous staff.Genuine Hotels.com guest review
"Hip & affordable oasis, short jaunt from Penn Stat"
Arrived after a long day of meetings, late. Frankly chose the hotel because of proximity to meetings and low rate online. Pictures did not lie. Rooms were hip, modern, roomy and extremely comfortable. Bed was lovely. An l-shaped room offered a perfect portable office setting for working in. A minor inconvenience at check-in led to a beautiful bottle […] of wine being sent to my room. That is service. That is hospitality. I have already recommended your hotel to several people. And especially New England peeps who need an affordable stop near MSG and Penn Station. Looking forward to my next stay. Read moreGenuine Hotels.com guest review
"Room next to service elevator. Very loud"
Not good . Loud. Valet took like 40 min to bring my car at frontGenuine Expedia guest review
"Enjoyed my stay"
I was in Manhattan for a 5 days on business and enjoyed my stay at the Affinia Manhattan. It's an area of town where you can find affordable meals, and it provides easy, walkable access to local sites. The room was lovely, and despite a rather small bathroom, I enjoyed every moment of my time in the room.Genuine Hotels.com guest review
good for price!Genuine Hotels.com guest review
"room too small"
rooms were too small! we had two rooms booked and had to end up changing the rooms because it was way too small.when i booked the hotel, the package had free wifi and breakfast but we werent offered any of that. wifi was $15 a day!! there were dirty dishes outside our neighbor's room for almost 2 days!!Genuine Hotels.com guest review
"Romantic, relaxing evening for two"
My fiance is an attorney and I'm an author and literary agent. We're both parents. He has an 8 year old daughter. I have twin 26 year old sons who live at home. This getaway was a little piece of heaven free of distractions and the usual daily concerns. It was the re-charge our batteries needed with a comfortable bed. Enough space to stretch out and […] an attentive staff. Read moreGenuine Expedia guest review
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