Very nice hotel; room was above average for the price. Shuttle to the 'original' Shula's steakhouse was nice, as our special rate was NOT for the restaurant actually in the hotel.Genuine Expedia guest review
Wi-fi connection in room was horrible.Genuine Hotels.com guest review
"Very Nice Hotel"
I was really pleased with this hotel and location. I was in town for a funeral and it was literally just over a mile form the residence which made it very convenient. I absolutely loved the fact that there were hardwood floors in the room--the only time I was not afraid to walk around barefoot. Great stay and would definitely stay again.Genuine Hotels.com guest review
A relaxed experience. Area surrounding the hotel was great for a stroll or shopping excursion.Genuine Hotels.com guest review
"It is a nice, sport themed hotel."
I stayed on the hotel for business purposes, the overall feeling of the hotel was quite nice. Just had one strange problem, that I got locked out of my room for over two hours, and for the first hour and a half, the staff seemed helpless upon the situation. Nevertheless, they managed to repair my door lock. That day though, I did not get any hous […] ekeeping. Read moreGenuine Expedia guest review
Loved it! A few difficulties at first , but taken care of right away! Pool walls tiles need to be cleaned,Genuine Hotels.com guest review
"Don't expect too much"
Stayed here 4 times for 4 weeks for business. First about Miami, For a hub for cruise ships you would assume customer service would be second nature to the city of Miami... Wrong. Don't come to Miami with expectations of good service. You will be greatly disappointed from the cabs, to the restaurants and this hotel. Service is average at best. The little […] Main Street is quaint and enough dining in walking distance, but nothing extraordinary. Movie theater close which is a plus. Rooms are kind of modern but you wouldn't know by the exterior, halls or cleanliness of the bathrooms. My dresser drawers wouldn't shut which seemed trivial but an annoyance. Bathroom showers didn't work too well. Loud A/C units but they did work! Read moreGenuine Hotels.com guest review
THE A/C IN THE ROOM SOUNDED LIKE A FLEET OF DIESEL TRUCKS. NOT TO MENTION, I HAD TO CALL THE FRONT OFFICE AFTER 10:30 P.M REGARDING NOISE COMING FROM THE POOL ARE (WHICH WAS SUPPOSE TO BE CLOSED) BUT THE NOISE DID NOT CEASE UNTIL AROUND MIDNIGHT. UPON CHECK OUT, GUEST REGISTRATION REP. (CHRISTOPHER) DID HALF HEARTEDLY APOLOGIZE FOR THE A/C NOISE AND […] NOT THE DISTURBANCE FROM THE POOL AREA. NEEDLESS TO SAY, I WILL NOT BE STAYING HERE AGAIN. Read moreGenuine Hotels.com guest review
The customer service at this hotel was inadequate. I was given a complete different reservation from what was booked. I felt that I was treated unequally. Not a place to do business.Genuine Hotels.com guest review
Rooms are alright. Walls are so thin that sound travels very easily. Can hear when the maids are cleaning other rooms. If you are looking for a tranquil place to stay then stay awayGenuine Hotels.com guest review
"Nice hotel and clean rooms and bed."
I spent 6 nights at this hotel with excellent experience. The rooms are clean and free parking is available. The staff are so friendly and to mention names: Mac and Natasha at the reception. They assisted me alot with many different requests. Thanks to both of them.Genuine Expedia guest review
"Stay here monthly so quite familiar."
Housekeeping needs to do a better job. Upon checkin my room was not thoroughly clean. Bathtub and bathroom floor had hair on them. Counters and night stands were not wiped off-- residue left from food and other dirt visible. I don't think they even wiped it at all.Genuine Expedia guest review
This is my hotel when I come down to Florida. It's comfortable, quiet, less than 30 minutes from Miami beach!!! I loved it. You will tooGenuine Expedia guest review
This is my hotel when I come down to Florida. It's comfortable, quiet, less than 30 minutes from Miami beach!!! I loved it. You will tooGenuine Expedia guest review
"OK but less than expected for the price."
OK. Basic Services bit works for me. Too far from the Airport compares to La quinta that os similar but with lower rates.Genuine Expedia guest review
The room was very comfortable, and the hotel was very clean. Service was very good and professional. I would definitely stay there again. The only (minor) nit I had was that there is no room service available., which is a great convenience if you arrive late and don't want to sit in the restaurant for a late meal. Take-out was available from Shulas […] 2 and the Shulas Steakhouse, in the hotel itself, but room delivery would've been nice. Read moreGenuine Hotels.com guest review
"Shula's is an oasis of calm"
I love this hotel. It is my favorite place to stay when in Miami not on vacation. I frequently travel to Miami Lakes to see my mother who is old and ill. I hate going to Miami. Shula's makes the trip bearable. Shula's is quiet. It's unlike every other hotel in Miami. They enforce quiet. This is a godsend in the boom-boom world of Miami. The bar is nice. […] The bartenders are not pompous but they know how to make a decent drink. Gio at the front desk is cool and remembers me when I come. It's a great place. Rooms are lovely. Beds are comfortable. Tasteful. Modern, without pretention. This hotel is a gem. Read moreGenuine Hotels.com guest review
Must spend more time thereGenuine Hotels.com guest review
"Great staff and excellent conditions!"
We, the family of 5, neded a hotel for 1 night on our way from Key West to Tampa. We were delighted with very helpful personnel, high quality of rooms and the pool. Restaurant in the hotel was very good and with reasonable prices.Genuine Expedia guest review
"beautiful surrounding area"
Way overpriced for the quality of the room staff wasn't accommodating. there other location was much nicer and better accommodations.Genuine Hotels.com guest review
me and my family enjoyed our stay at shula's we stayed right by the pool and were able to celebrate in the water. the hotel was close to shopping and restaurants which was in walking distance to the hotel. next year I will stay here again.Genuine Hotels.com guest review
"Don Shula Hotel"
Temperature control was awful and door nob failed and locked one of us in bathroom. Neighborhood was nice, plenty of shops within walking distance.Pool was nice as well.Genuine Hotels.com guest review
I will certainly stay at this hotel every time I return to Miami but I will make sure not to stay in room 1252. It's right next to the ice maker and the laundry room.Genuine Hotels.com guest review
Staff was GREAT and friendly. Cute hotel and location was perfect. My only complaint was the noise (it is a hotel and it is to be expected). Aside from hearing the outside door open and close through most of the evening, everything else was PERFECTGenuine Hotels.com guest review
My husband and I were traveling with out two 8 year old sons. They put 4 of us in a room with one king bed. They were sold out, so they could not move us. We made our reservations months in advance, but still were told they couldn't move us. They would not refund our money, so we literally had no other choice. We got no sleep needless to say. The walls […] and doors are paper thin, so we could hear everything (not that we were able to sleep anyway)! There was not a couch or sofa to sleep on, so it was one room, with one bed for 4 people. Read moreGenuine Expedia guest review
"Make sure you get what you booked"
First of all, the hotel itself was amazing. What I didn't like was my maid of honor nor I got what we booked. She booked a deluxe double bed and was given a regular room with a full bed. After we got to the room & saw what it was, we called the front desk & was told that they we're sold out of rooms & they would give us a cot. The cot never showed up […] & so she called again. We were then accommodated with the original room that was booked. I booked a king room & was given a double deluxe. After arguing with the front desk, they accommodated me with a room at Hotel Indigo-which was immaculate. The hotel itself was great but service did not compare. Read moreGenuine Hotels.com guest review
The hotel was very nice in appearance. Upon arrive I was fairly disappointed, the room was supposed to be ready as of 3pm for checking in, we arrived at 3:30 already running late for a wedding, we ended up waiting an entire hour for our room to be ready. Once we arrived to the room to dress for the occasion. The room was still dirty with hair and ashes […] of the previous client. Paying so much for a one night stay and they couldnt even include a continental breakfast. Needless to say I was fairly disappointed!!!! Read moreGenuine Hotels.com guest review
"Nice and clean"
I made reservations for my sister coming from Canada for 2 double bed and a sleeper couch and they end up getting a king bed and a sleeper couch so the family of 4 end up sleeping in the king bed.Genuine Expedia guest review
Hotel was very nice, it was our first time at the Shula's resort. Finding our room was very difficult if you're not familiar with the area. They should put more security officers to help people find their room. The staffs were very friendly and helpful. We had a minor problems with our room, it was quickly handled by management.Genuine Expedia guest review
"Nice hotel...loved main street."
Loved everything about it except rooms are quite noisy from hallway noises.Genuine Expedia guest review
"Nice Hotel close to golf."
The rooms were clean and tidy the hotel staff provided courteous and receptive information and assistance and the property was beautiful.Genuine Expedia guest review
We had such a lovely stay at Shulas! Our room was very clean and modern and I loved the Aveda products! The clerks and maid were very friendly-I highly recommend this hotel and will rebook here next time we're in Miami.Genuine Hotels.com guest review
"Not What You Expect"
When booking this hotel, our expectation from the pictures and description was that this hotel was at the Don Shula resort and the reality is it is not. It is almost a mile away from the golf course and also the country club facilities. It's an older hotel with not much of a view or the amenities that you think you will get. Also, when we booked it, […] we were supposed to get a $25 dining certificate which made the price more reasonable. However, when we checked in, we got a certificate that was only good if you spent $100 or more, which again is very misleading (luckily Expedia fixed that for us). The hotel is OK otherwise and the room was clean and comfortable. Walking distance to Miami Lakes shopping and restaurants, which was nice. Because we were expecting something different from what we got, this hotel gets a lower rating. They really should not be showing the golf course pictures and other amenities that are actually not a part of the hotel. Read moreGenuine Expedia guest review
We live in the area, but just wanted to have a lazy, relaxing weekend of nothingness. Checking in was easy, though we had to wait a while for them to prepare our room. The hotel is near lots to do and it was quiet. Exactly what we wanted.Genuine Expedia guest review
"Hotel needs updating in their rooms!"
Nice staff but room was old and the furniture in terrible shape. Good location.Genuine Expedia guest review
"THEY OVERBOOK AND YOU WILL NOT GET ROOM"
I had a confirmed booking though expedia. I had called and told them that I will be checking in late. When I reached the hotel, there were 2 guests in from of me trying to get a room and the hotel said they did not have any rooms as they were sold out. They took my info. After that I waited 1 and half hour, till they could service me.After 2 hours at […] 2 am night I , my wife and 10 months old baby were told to go to a hotel 20 miles as they did not have any rooms. We drove that hotel and on checking in their, I was told that I have to leave at 12pm ( standard check out ), as they were full the next day. I told them I had booked for 2 nights in Shula and i should be staying for 2 night. The front desk at the other hotel ( which was a definitely a lower star), told me that shula had only paid for my 1 night stay. I called up Shula hotel and they said they will get back regarding the same. At 3:30 at night, they informed me that I could stay there for only 1 night and to call up Shula hotel in the morning. In the morning, I called them up, but the front desk had no idea about what happened last night. I explained the situation and she said they will call back ASAP. After half hour, I had still not heard back , so I called back as needed to know where I would be staying.She said they would call me back. Eventualy, they did call me back saying they would have room ready for me at 12:30pm. So, I had to repack everything and drive 20 minutes to get to Shula and check in. Read moreGenuine Expedia guest review
This hotel was beautiful, clean, friendly staff and great price.Genuine Hotels.com guest review
"Very nice quite hotel, with tennis courts"
very nice quite hotel, there are a lot of shops, fast foods restaurants around the hotelGenuine Expedia guest review
i had a very nice stay, upon checking in the receptionist was a very dry, no sense of humor just dry. other than all was goodGenuine Hotels.com guest review
"Corrected an issue beyond expectations"
We had poor television and internet service in our room and since they couldn't fix it, they moved us to one of their suites! While it was gorgeous, going to the upper level, where the bed was, did present some issues. You had to go up a spiral staircase every time and at my age, 60 and my husband, 65, it was just not that convenient, but certainly […] not worth complaining about. The phone was only available upstairs too. The shopping area looked awesome, but there were very few good shops there. Lovely neighborhood and hotel was clean. Read moreGenuine Hotels.com guest review
"Sun life stadium /orange bowl"
Parking easy, area great, breakfast not so great. Shulas 2 decent but slow serviceGenuine Expedia guest review
"One bad egg !"
At the reception desk one very rude lady at time of check in , impossible to reason with her but my overall experience of the hotel is excellent and memorable , one bad apple in a bunch can' t spoil my stay and honestly, I would choose this hotel again.Genuine Expedia guest review
We really enjoy our stay. Love the bedroom, nice pool. Just a bit small. Friendly stuff. We will go back!Genuine Hotels.com guest review
Clean rooms , clean hotel, great area !! Sliding door a little hard to open. No Mini fridge . Overall great place to relax.Genuine Hotels.com guest review
"Very convenient to our daughter and her family"
Room was nice - but lighting was not very bright. (We're readers and there was no comfortable reading chair either). Mattress springs felt sprung on one side of the bed nearest the door. Balcony screen in our room (2246) was off the track and very balky to operate. (Maintenance said they'd fix it after we left.) Food at Steakhouse 2 was moderately good […] but not great. Breakfast buffet was pretty skimpy for $15/serving. Service in restaurant was slower than we're used to. Miguel (bellman) was great - excellent service. Read moreGenuine Hotels.com guest review
"Excellent cost effective"
The hotel room is a bit out of date. But considering $80 per day, I got a big, clear and comfort room and bed, thus it's most cost effective. The location is outstanding with easy access to downtown of Miami Lake by walking.Genuine Expedia guest review
"get the signature floor"
on the minus side, the hotel is a mile away from the golf course, if you really want an hotel on the course, go to the Indigo hotel (same mgt). The Shula is in a cute district with a pedestrian street, shops, restaurants...The hotel itself is a change from the standardization of the usual chains, we found it quite nice with a kind of colonial charm. […] What we really liked was the signature floor with access to a lounge with a very good and complete breakfast! Read moreGenuine Hotels.com guest review
"Dolphin Game Weekend"
This was our first time here, stayed 3 nights and we had a wonderful stay. The staff was very friendly & polite. The hotel was spotless. Our room was spotless. The bed was comfy. There's shopping and various restaurants all around the hotel, walking distance. It was a short drive to Sun Life Stadium. Took about 15 minutes. (we got there around 10:30am […] for a 1:00pm game). We didn't play golf but I heard the course was excellent! Very challenging on the back nine. We would definitely stay here again. Read moreGenuine Expedia guest review
"Everything was fantastic"
We had a great time.. We were in town for a beneift golf tournament and the hotel staff and layout were exceptional.. Thanks for a great stay.You have to tell us where you get your BEDS and PILLOWS...the best!!Genuine Hotels.com guest review
was goodGenuine Hotels.com guest review
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