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Reviewed by a Hotels.com guest on May 4, 2012
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""Reviewed by a Hotels.com guest on May 2, 2012
Only problem was we booked a non-smoking room, and we got a smoking room. Gross. Otherwise, it was fine for what it is! The lady who helped us check in was very sweet.
Reviewed by a Hotels.com guest on Apr 30, 2012
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""Reviewed by a Hotels.com guest on Apr 29, 2012
O.K. other than rowdy group celebrating next door until 2 A.M.
"Very helpful staff!"Reviewed by a Hotels.com guest on Apr 29, 2012
We were in Cali to welcome home our son from his Afghanistan deployment. The staff was extremely helpful no matter what our requests. My husband is prescribed insulin so they brought a refrigerator into our room. Not being from Cali, we needed directions and they were helpful in getting us to and from our many destinations. Also, with construction on the highways we couldn't return as directed so with a phone call to the front desk we quickly made it. The only issue we noticed is the room needed serious vacuuming around the edges.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"We plan to come back and recommend to others."
Great.
Very nice location right on lake with a huge deck and dock could only see lake from room if you go outside on walkway but it was clean cozy and friendly staff. Also like they have a pool spa and ping pong and pool table.
LOVED IT CABIN WAS AWSUM.. LAKE WAS STEPS AWAY.. CANT WAIT TO RETURN KIDS LOVED IT TOO.
"Cute little cabin close to the village"
We rented a one bedroom cabin which was quite small, but comfortable. The queen bed had a memory foam topper which made it comfortable and the sofa bed was better than most. There were adequate linens and towels. The kitchen was stocked with enough dishes and cookware for one meal and had stove, microwave, frig, toaster and coffeemaker. It wasn't fancy […] but it was clean, though the ants did find an opened food package. The heated outdoor pool and spa, a billiards table, an outside ping pong, a basketball hoop, and complimentary DVDs and videoswere a nice plus. It is about 3 blocks from the village area. Read more
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"Nice hotel..."
Hotel is nice and cozy..I booked a double queen and when I got there they only had a king.. But it had a jacuzzi tub..and rollaway bed.. So I thought cool my daughter will love the jacuzzi tub... Well after about 20 min Our jacuzzi tub leaked and soaked our floor in our room... they had no other rooms and the girl at the front desk was very rude... […] They brought us towels to put on the floor... They did offer us our money back knowing there was no more Ava hotels Ava that weekend and there was a blizzard outside so we couldn't exactly go home.. So we stayed in the soaked floor room. Read more
"Frontier in Big Bear"
Room was average and so was the service. The price was reasonable, but we wouldn't stay in the same room again.
"Big Bear Frontier Hotel"
Great location in Big Bear, close to the lake and lots of restaurants. Rooms are a bit run down, no blow drier and very firm beds. Also very thin walls! T.V. was great as was the fireplace and fridge. Bring your own wood! The price was right.
great place close to lake clean nice people.
"Big Bear Frontier"
Love this place, it is cozy and romantic. Be sure to check which rooms you want in advance as there are several cabins as well as two small hotels. It is right on the lake and has a great working heater when it's cold and options for spa and fireplace.
"Excellent time"
I stayed there n i was very pleased with the service and the room was more than i expected for the price.
"Why so low rating on your sight?"
This is the 3rd time I have stayed and I have been very happy with the service and the hotel. Its a very nice place. I highly recommend it.
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"FRONTIER HOTEL IN BIG BEAR"
Lovely rooms great staff running the hotel. Very helpful , warm and friendly. Nice location.
"Frontier Big Bear Ca"
Great location, affordable, clean, right by the lake and a fireplace in the room!
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"nice"
Next to the lake and only minutes to ski stations. Room was clean and there was everything you need : a fridge, microwave, coffeemaker, fireplace... ! The only negative aspect was the lack of breakfast.
"Nice stay - made wife happy"
Except for the carpeting being a little dirty and stove gas burners being difficult to start, the stay was exceptional.
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"So Nice"
My son and I stayed here to play in the snow. It was an incredible surprise. It was nothing like I expected of a two and a half star hotel. The cabin was the coziest little place with the fireplace. The lake was right across the street. We were first to be in a cabin by the pool which isn't ideal in the winter. They moved us into our cabin without any […] trouble. It was so clean and comfortable. I will bring my whole family next time. Read more
"Good location"
Front desk service was good, chalet was nice. But found ants on dining table in the morning.
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"Beautiful cottage"
I stayed in the accommodations while it was stormy. There was a minor problem with checking-in, but it was an graet overnight stay since the cottage had romantic feel. I recommand it for couples.
"big bear hotel"
For the price this was a good hotel. Only thing I suggest is asking for a upstairs room. You can hear everything that happens above you. That was our only issue. it was better than I expected for the price. I would stay there again
"Perfectly fine"
I have to admit that I was a little dubious about the high ratings this hotel received. But for a mid-week cheap quick convenient spot it was indeed perfectly fine. Quiet, clean, a bit dated, friendly. Because of the comments about noise I even brought ear plugs, which were thoroughly unneeded, though perhaps this was a function of it being a Thursday […] night in March with few people around. My 6 yr old loved waking up, walking outside, and feeding the ducks by the lake which is steps away. Read more
"ski with the fam"
My family of four stayed here - we loved the pleasant accommodations. Spacious 2 bedroom cabin (# 31) with full kitchen, fireplace, etc. Very cozy. Plenty comfortable for our family of four. Close to great skiing and great restaurants. Will definitely be going back here next year. By the way - the (very hot) hot tub was great for relaxing after a full […] day of skiing. Also, by the way: there was a Jacuzzi tub our cabin! Read more
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"Great 2 BR Suites"
I recently stayed in a 2Br Suite with my cousin and was not expecting to have a massive kitchen as we did, fully equipped with refrigerator (super clean) table for 6, we will take full use of this feature next winter, the room condition could use a bit of TLC, one of our sheers weeds torn and the bathroom needed a bit of painting over a previous repair […] they did and the tub should be recaulk. Nothing that can not be repaired easily. The service was expected, we were out all day and we came back to a convenient serviced room, we liked the fact that our attendant did not place the spread back in the bed, is always a hassle to put it out every time. It was our second time there and we enjoyed very much! Read more
"watch out for noisy neighbors and ants!"
Came on president's day weekend, not only could we hear the neighbor snoring his lungs out, but also upstairs it was obvious that the kids were jumping off the beds, wish we had an upstairs room... Not sure why but there were constantly random black ants, drove home to san diego and found the same ants in my car hitch-hiking... On the upside, location […] was really conveninent, only 5 minutes to the village and it was lake side, there is a nice dock nearby Read more
"Big Bear Frontier"
This is a mountain hotel. A little rustic but clean and comfortable. Its the third time I have stayed here and would go back again. Daniel
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
Solid hotel with charm. My son loved it. Great service. Allowed my to rebook so I did not have to eat a canceled night. I would stay again.
This guest did not leave a comment.
really good location
"The Big Bear Frontier at Big Bear Lake"
Everything was almost perfect during our stay! The only issue was we were on a lower level room, we could hear the noise from the upstairs. If you have a chance to choose the room, be sure to have a upper level one!
"Cozy, affordable cabins"
We thoroughly enjoyed our stay. Great lodging for the price and location. Rooms are cozy with a rustic feel. We had a kitchen, fireplace, dvd player and porch with our cabin...all of which we used each night of our stay. Bars, restaurants and other forms of entertainment are within walking distance. And Big Bear Lake is only a stone's throw away...our […] cabin was right next to it. Would definitely stay here again. Read more
beautiful scenery right at the lake, kids loved the free billiard, table tennis and movies - make sure you are not on ground level as the noise from guests on the second floor is very lound and disturbs your sleep
"Big Bear Frontier - Super Clean and great location"
The hotel room was super clean, and a great location, on the water, blocks to the village. The kids loved the Pool table in the main lobby area. The heat was poorly adjustable, and left us cold and shivering at night. The room fireplace was nice but did not offer warmth. The outdoor swimming pool is opened and supposedly heated year round, but the air […] temperature was too cold for us to attempt it. Our room was in a lakefront building with a pier, perfect location. We look forward to returning to this hotel in summer. We have stayed at many Big Bear locations and this was the cleanest yet. The rooms are not fully soundproof and we could at times hear the neighbor’s dog bark, but we still got a good-night’s sleep. We had instant hot water in the shower and good quality toilet paper. The housekeeper even folded the facial tissue and hand towels into a bow each day. Read more
"Exactly what you'd expect"
Just got back from a quick stay at Big Bear Frontier (just one night) and I really loved the hotel. My girlfriend and I chose one of their rooms with a fireplace in it and the room couldn't have been better! This isn't 5-star luxury, mind you. But the rooms are perfect in their quaint nature (it's all wood trim / wood decorations... really gets you […] in that "cabin" feel). Our room was across a street from the main lobby, but it was right next to the lake and had an unbelievable view! Beds were comfortable for hotel beds and the room was quite clean considering this is a pet friendly hotel. They have VHS tapes that you can take to your room for free. Archaic technology, but I still appreciated being able to get a movie for free! They have a pool & jacuzzi, but we unfortunately didn't get to utilize either since our stay was so short. We were there for the skiing and I have to say the location of this hotel can't be beat. You're no more than 10min away from Snow Summit or Big Bear. And for after hitting the slopes, this is walking distance to many restaurants / bars. My only complaint is that come morning time I could hear my neighbors and the housekeeping staff from outside as if they were RIGHT in our room. I had no clue from the night before as everyone was being quite, but it was a shocker in the morning. No one was even partying - this was just things like people taking a shower in the room next door, or someone shutting their car door / trunk. All of it sounded like we had left our door open! Not a bid deal since we wanted to get up to hit the slopes anyway, but if there was people partying late at night or being loud earlier in the morning (we woke up to noise at 8:30am, so it wasn't obnoxious) I can see how it would be almost unbearable. Beyond the noise creep, this place was spot on and is somewhere I would definitely stay again for a quick weekend ski trip!! Read more
"Our Overnight Stay"
I did a one night stay here with my lady in a cozy little cabin just to get away and get some fresh air. The cabin we had was perfect for us two. Next to the lake which made it a bit better. I'll be back here again because of its location and quality cabins.
"Cozy and friendly home environment"
These cottages had everything that you would need for an extended stay vacation. It was the perfect spot to kick back after a day on the slopes. We had a one bedroom cottage. It was spacious, could sleep up to 4. The front desk was extremely helpful and courteous. We were even able to borrow movies from their extensive collection for free.
"Diamond in the Rough"
Went to Big Bear just for one night to go Zip Lining, and booked a room at the Frontier due to location and price. I booked a studio cabin and was pleasantly surprised; although I did not have the chance to take advantage of all the imenities due to my short stay, I will consider returning for a stay with the kids. The facility has everything: a basketball […] court, ping pong, pool table, heated pool and spa, VHS/DVD library, outdoor bbq's aplenty, picnic eating areas, and a nice community area/patio overlooking the lake. It is also walking distance to the"Villiage" with lots of shops and restaurants. For just stumbling upon the Frontier with no previous history of hotels in the area, I feel I lucked out. Read more
"Cute"
Its cute, its close to the village and slopes and cheap! What more can you ask for? Only bad this is the walls are thin and it sounded like elephants walking around above. Next time I'll ask for a 2 floor room.
"The Big Bear Frontier at Big Bear Lake"
We wanted to stay in a little 1 bedroom cabin near the lake. The cost was very reasonable. The cabin had a small fridge, stove, and microwave. We could make our own meals if we wanted to. The main living room had a couch with a pull out bed and a dining table with 4 chairs. My wife, children(11 and 6) and I were all able to sit on the couch and watch […] tv late at night. There was also a small patio with a table and 2 chairs. You have to walk through the bedroom to get to the bathroom. The living room, bedroom and bathroom were very clean and had ample supplies(Towels, soap, etc). I would recommend this for a small family of 4. I would not recommend the 1 bedroom cabin for more than 2 adults. There is a heater vent on the wall that blows heat to the bedroom and living room areas. Any and all noise is heard through that vent. We could hear the kids talking on the sofa/sleeper when we went to bed. Surprisingly, the pool was open in early Jan. We saw kids swimming at 10am, the morning we checked out. There was also a pool table and board games for the kids in the main lobby. All in all, it was well worth the money we spent there. We will definitely be staying again in the summertime. Read more
"Big Bear Frontier"
The room was clean, the location was great and I will stay hear again.
I had a great time at this hotel. Everything was good.
"Noisy hotel"
Very noisy. You can hear neighbors' conversations, even hear when they use the toilet and when their heater turns on. We had a really bad night.
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