"Big Bear Frontier"
Hotel staff was very friendly and the cabins were very cozy and cute! Loved it! Location was excellent.Genuine Hotels.com guest review
Temperature in the room was hard to control. Love the location.Genuine Hotels.com guest review
"Great place for family fun!"
Loved that it close to everything I needed to get to in Big Bear VillageGenuine Hotels.com guest review
"Cute and cozy"
I was supposed to get two queen beds but they were full size. The maid didn't fully clean room. She didn't leave new towels or take the old ones. The room was very cute and cozy. It had a beautiful view of the lake.Genuine Hotels.com guest review
It was a good stayGenuine Hotels.com guest review
"Excellent location and amenities"
Very nice hotel/cottages right on the main street just as you enter Big Bear near the village but still felt quiet and offset enough to be peaceful. The property has direct access to the lake and is walking distance to the Village. Really nice room and very clean. Lobby and staff are great. I would definitely go back.Genuine Hotels.com guest review
"quick family getaway"
The hotel was great, the only problem was the nearby rooms. Its a pet friendly hotel and people's dogs were barking in the middle of the night.Genuine Hotels.com guest review
"Amazing romantic get away!"
So romantic! Loved the fireplace and jacuzzi tub! Super cozy room. Definitely recommend.Genuine Hotels.com guest review
"Great Location...Average Rooms"
I'm told that for Big Bear, this hotel is one of the better ones...that said, I would call this lodge average. Definitely nothing fancy. My family and I stayed in one of the cabins. The rooms were small for a family of 4, with a dog. The fireplace was just for show, it didn't let off any heat. The bathroom was very small, with a very large shower. However, […] the shower had no light fixture, therefore you almost felt as if you were taking a shower in the dark. My kids were going to sleep on the murphy bed, however, I don't think the sheets had been changed since the last guest because there were stray hairs all over the sheets. Good thing we brought sleeping bags and extra blankets. I do have to say that the kitchen was full size, which was great; the staff was very attentive and the view of the lake was wonderful. We just walked across the street to the lake. Read moreGenuine Hotels.com guest review
"Good location and close to the lake."
The "chalet " was very small for 5 people. The one room was a lean-to with just room for a bed and very cold at night. The two bedrooms were also very small with only room for the queen bed and difficult to walk around the bed, no closet.Genuine Expedia guest review
"Pick a different hotel."
the hotel never got the reservation info and blamed It on hotels.com. I had 3 adults, one child and a dog and the hotel took a "oh well" attitude. Hotels.com however was very accommodating and offered a new hotel and vouchers for the inconvenience.Genuine Hotels.com guest review
Amazing location, great cabins and very relaxed wIt's pets. The whole experience was outstandingGenuine Expedia guest review
"Broken heater and NOISY neighbors."
This is my 3rd time staying at The Frontier, and my first disappointing experience. We stayed in Cabin 32, and the heater worked for a whole 5 minutes. Thank GOD there were space heaters in there (I'm guessing they were there because they were already aware of the heater issues). When we notified the front desk, they said they'd "take care of it". Granted […] we were only there 1 night, nothing was done and nobody ever showed up to check it out. We were also placed in a cabin right next to an EXTREMELY loud group. I was less than happy about yelling at young adults to SHUT UP in the wee hours of the morning so my sick daughter could actually sleep. While the group was no fault of The Frontier, more appropriate placement would have been nice seeing as how they knew I was checking in with 2 young children. Not sure if I'll be going back again. :/ Read moreGenuine Expedia guest review
It was cute and very clean. The employees were very niceGenuine Expedia guest review
We had a very good experience during our stay at the pet friendly Big Bear Frontier. The chalet was very clean and the staff was also very polite. Would definitely stay there again with our pet.Genuine Expedia guest review
"Small, clean, comfortable cabin"
Wife and I stayed in cabin 25. It was clean, comfortable, and in a good location. It is a small cabin, but for two people, it was great. The price was reasonable, and we enjoyed our stay. We arrived at night, and after checkin, had some trouble making our way to the cabin in the dark, so be sure to understand the map before you head to the cabin. The […] TV in #25 had a bit of trouble with the connection, but we raised the issue with the staff and got prompt assistance. Read moreGenuine Expedia guest review
Great getaway great price. Close to a nice wine tasting place. Close to good foods and bars.Genuine Expedia guest review
"Nice weekend at the Big bear Frontier"
We had a nice stay and the room was great. The hotel is in a good location right on the lake. The only concern I had was when I heard a dog in a neighboring room bark, but it only happened once - if we had noisy neighbors it might have been a drag because the walls seemed pretty thin. Id definitely stay here again.Genuine Hotels.com guest review
"Will not stay here again."
This room was so old and dingy. The bed was not comfortable and the walls are thin so you can hear your neighbors. The fireplace is wood burning and there is no wood. Would not stay here again.Genuine Hotels.com guest review
"Spring for an upgrade"
I reserved a one-bedroom chalet on hotels.com and asked for a cabin (cabin 6) I had stayed in the last time I made the same reservation and stayed at Big Bear Frontier not realizing that I had received a free upgrade to a delux chalet. Needless to say, I was initially disappointed with how small the cabin I was initially given (think it was 206) and […] after talking with the front desk, I gladly paid for an upgrade to Cabin 5. The first cabin was very clean but very cramped to the point it was difficult to figure out where to put luggage. Cabins 5 and 6 are very large (could comfortably sleep 4-5 people), roomier kitchens (functional unlike smaller cabins), have little porches, and have large spa jetted bathtubs in addition to the small showerstalls of the other cabins which is a plus when it is cold! Read moreGenuine Hotels.com guest review
"MAKE SURE YOU HAVE YOUR RESV. SECURE WITH HOTELS.C"
AS I SAID BEFORE THIS PLACE IS GREAT, JUST MAKE SURE HOTEL'S.COM GETS YOUR RESV. IN SO WHEN YOU GET THERE YOU HAVE A ROOMGenuine Hotels.com guest review
"Nice Little Cabin"
This is a nice little cabin. It's in the middle of the city of Big Bear, so you're not out in the wilderness. The cabin I stayed in didn't have a lake view from inside, but I could see the lake from the porch. The cabin I stayed in had a kitchen and had all the pots and dishes needed to make and eat a meal. The tub took forever to fill, and the cabin […] was on the older side. Even thought it was clean, it still felt dirty. But you're out in the woods so it's what's to be expected. Read moreGenuine Hotels.com guest review
It was so wonderful staying in a Chalet! The Big Bear Frontier is walking distance to the main street in Big Bear! The only disappointment was having an electronic fireplace rather than a wood fireplace like the other chalets. Otherwise it was great!Genuine Hotels.com guest review
"Noisy downstairs rooms - beware!"
Friendly, neat and great location BUT the quality of the lower level rooms completely unacceptable in terms of noise. The hollowness of the floor between the two levels is a sleep depriving nightmare - both during waking and sleeping. Clunk, clunk, clunk and creaking floor boards, every time the guests upstairs walked. I wore ear plugs and was still […] wakened every time they moved. Its a shame because everything else was pretty nice, from the super friendly front desk staff to the great location and clean and neat interior. Oh well, just avoid the downstairs rooms at all cost! Read moreGenuine Hotels.com guest review
"Nice place for couples or families"
Though we were only there for one night, I feel I can honestly say that for the money, it was a very worthwhile place. Very close to the Village, clean, lots of activities (basketball net, ping pong, picnic sites), and a very friendly staff (they greeted me by name after check-in). Parking was conveniently close to the cabin.Genuine Expedia guest review
"will be back"
the phone in the room didnt work. The tun was old and kinda dirty. and we had to pay for wood for the fire place. but the location is good. And the place is cozyGenuine Hotels.com guest review
Fun trip. We will return!Genuine Hotels.com guest review
We stayed at this hotel for a two night weekend getaway, It has a good location and was very clean but the room was small and cramped, the shower had a shower head that was only ~5 1/2 feet high - great if you want to shower on your knees and had very low water pressure. Staff was courteous and polite. Overall it was an average hotel, you can do be […] tter. Read moreGenuine Expedia guest review
We did not get the room I thought we booked so small you couldn't move I could not even sit on the toilet as I am 6 feet tall and my legs hit the wall and shower door. I would never book a room with a kitchen as I am on vacation and I know that was not mentioned in the add. The hotel said that is the room we booked so that is what we get....we left […] $200.00 down the drain...would be a perfect room for little people ! Read moreGenuine Expedia guest review
It was ok...thin walls, hard bed and pillows made for a very long unrestful nite...Genuine Hotels.com guest review
The main problem is with the condition. We stayed at the inn face to the lake. The wall is too thin. We can hear people next door talking and using microwave and the TV noise from downstairs. It is eleven! When people spoke outside. We can hear very clear. And the AC does not work. We found out in the morning.Genuine Expedia guest review
It was so beautiful. Weather was great until sundown, and then a little cold. How ever we had a fireplace and burned our duraflame log. So romantic. Can't wait to go back!I love the Frontier lodge. Always a good experience!Genuine Hotels.com guest review
Great location very cozy cabin for the right price would recommend 100%Genuine Hotels.com guest review
"A nice setting --Staff were cordial, room was nice"
Everything was good with the exception of a broken toaster and dirty tubGenuine Expedia guest review
Loved this place. Super convienent to village, lake etc! Clean, very roomy & very comfy!Genuine Expedia guest review
"Amazing hotel close to the lake and village"
Had a wonderful experience staying at Big Bear Frontier. We stayed in the Queen suite w/ a fireplace and jet tub. Room was clean and spacious, close to the lake, the village, and the bed was amazingly comfortable. No complaints.Genuine Expedia guest review
"Beautiful area on the lake"
Was a very quiet & clean hotel right on the beach & within walking distance to the Village shops & restaurants. Dog friendly also. Room was clean & very comfortable.Genuine Hotels.com guest review
cabins could use new flooring...wooden floors under icky carpet needs to be replaced.Genuine Expedia guest review
We had a wonderful time and always enjoy staying at Big Bear Frontier!Genuine Hotels.com guest review
"Frontier Lodge Big Bear Ca"
Other than our in room safe malfunctioning which had to be dismantled so we could retrieve our items everything was very good. The I-room lighting should be improved.Genuine Hotels.com guest review
"Big Bear Frontier"
The location is great, just a short walk to The Village. Nice deck and pool table for guests enjoymentGenuine Expedia guest review
"Great weekend escape"
My husband and I love this hotel! It's so cozy and easy- perfect for a little getaway. We love it's proximity to the lake, and the fact that there are grills and picnic tables outside, and even a little area on the patio to sit and have breakfast! To top it off, we get to bring our doberman for only a $15 charge! Love it!!Genuine Hotels.com guest review
Nice cozy hotel, with nice room. Only thing missing was an inside table, but we took in the outside table from the balcony.(It was below 40 at night.)Genuine Hotels.com guest review
"Hotel next to deck overlooking the lake."
We stayed in the hotel part of Big Bear Frontier in September 2014. We were surprised to find the inside of the room looked like we were in a cabin. Loved it!! Beautiful deck overlooking the lake. Every inch of the grounds, the hotel and cabins were very clean. With a pool and spa, plus ping pong table and pool table we were busy all the time, even […] when we weren't out on the lake. Great staff, very friendly and helpful. We are going to suggest having our family reunion at Big Bear Frontier next year. The cabins are perfect for families large and small. We are already talking about a return trip in the winter. Thanks for a great time! Read moreGenuine Expedia guest review
Absolutely loved the studio cabin. This is a great getaway hotel. Close to the Village which was really convenient.Genuine Expedia guest review
"best romantic get away"
when we got there the room was spotless and it smelled great. my fiance and i were staying in the cabin and it was perfect for just us 2. we shared a patio in the middle of the two cabins and the neighbors were nice! the only thing that was wrong with the room was the last few blinds on the glass door were broken but we called the front desk and they […] fixed them right away. the room had everything we needed from cups and plates and pans down to the soap and sponges. the hotels and cabins are in a great location right by the village so you can literally walk to everything! Read moreGenuine Hotels.com guest review
"Excellent for the cost!"
We stayed in a double queen bed room and it was amazing! It was right by the water and there is a deck overlooking the lake just for Frontier guests. The room was very clean and comfortable.Genuine Hotels.com guest review
"Big Bear Lake"
They have a hotel and cabins. We stayed in the hotel which is right on the lake. The weather was perfect and we really enjoyed the beauty of the mountainsGenuine Expedia guest review
"Nice Cabins, Great Location"
We stayed in a cabin which was clean, spacious and comfortable. The only hitch was is was too close to the main road through town which made for a lot of vehicle noise so try to get a room closer to the lake. Yes, the hotel is on the lake,.. The hotel is also a short walk to shopping and places to eat. There is spool, basketball court, and picnic tables […] with grills. We had a very good experience. Read moreGenuine Hotels.com guest review
The place is nice and close to everything especially the lake. The only problems we had were the toilet is so tiny (I think heavier people would not fit in there especially the shower enclosure, the faucet in the shower was so faucet to pull and turn on and the TV set needs to be changed. It's still in working condition but TOO OLD that the color picture […] is sooo BAD!! Read moreGenuine Hotels.com guest review
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