7 Springs Inn & Suites - Palm Springs

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Genuine Hotels.com guest review

The good...nice rooms, nice courtyards. The bad...very thin walls, bathroom fixtures loose, Internet access very slow and unuseable. Overall an ok place to stay.

Genuine Hotels.com guest review

Everything was awesome with the exception of the batheoom plumbing. Shower woulnd stay hot and the toilet took an hour to refill its tank. Otherwise it was a pleasant stay.

Genuine Hotels.com guest review

Parking was a bit rough, but other than that, we would stay again. Rod

Genuine Hotels.com guest review

The room was clean and the bed was very comfortable. The grounds were beautiful though we didn't have time to enjoy the pool. The staff was very helpful and accommodating. Walking distance to great restaurants and shops; we would definitely stay again.

Genuine Hotels.com guest review

the room with the full kitchen was great, right across from the pool, with french doors , and a nice big tv!!

Genuine Hotels.com guest review

Throughly enjoyed our stay and they have done an excellent job updating the hotel. You won't loose on this place.

Genuine Hotels.com guest review

We only stayed shortly on our way, but it seemed like a nice place. The lobby didn't open at 7 am as it should though.

Genuine Hotels.com guest review

Loved this smaller, boutique hotel. Clean, friendly staff and the softest sheets ever!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

King suite would be great for an extended stay. We only stayed one night, wish it was longer. Very quiet, peaceful, pools and landscape were beautiful. Will definitely stay again.

Genuine Hotels.com guest review

We really enjoyed our stay. It was a very short stay as it was just a quick overnight trip from AZ to LA and this was a good inbetween location. We weren't there long, but had a great experience when we arrived and actually wished we could have stayed longer. It's a really neat small hotel. Parking is a little rough, but the front desk was super helpful […] and actually helped us find a parking spot. We would totally stay here again. Read more

Genuine Hotels.com guest review

It was a great place for the two nights I was in town on business! The internet connection worked impeccable which is great considering I can barely do my work on any Hilton hotel internet connection. The people at the front desk were VERY nice and personable. Checking in was a breeze and the rooms were very well done. I loved that my second story room […] had its own personal staircase. Room was pretty nice and clean for the price I paid with my own balcony. Microwave and fridge worked great, though there wasn't a lot of plugs to charge your phone, laptop, camera, etc. The sink got clogged easily but no problem with water pressure or hot water. Only down side was the parking. Awful. The place wasn't even completely booked and I was lucky to get a spot close to the hotel after 6 pm when everyone else was in. And the biggest parking lot (about 20 spaces) was split in half with an adjacent hotel where they would tow you in a heart beat if you accidentally park there so beware. Getting in and out of the hotel's parking lot could be a pain at certain times of the day given into on a heavily congested street but I was surprised how quiet the place was. Even with people staying out late and being very noisy at the pool outside my window, the room was pretty soundproof giving you a quiet night's sleep! Highly Recommend!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

7 Springs is in walking distance of downtown, and in a good neighborhood. Rooms are large, and beds are comfortable and long enough for tall people. The shower head is taller than in most places, but still a little low if you're over six foot. Parking on site is free, but limited. Additional parking on side streets is available. I've stayed here twice […] and have been satisfied both times with the staff and the room. I'll stay here again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

just so nice and welcoming

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

First and foremost, it should never take 40 minutes to check into a hotel. I stood in line with three guests in front of me. At that time, there was only one person working the front desk. She did not call for back up. Twenty five minutes later, a second person (Oscar) comes in and calls me up to check me in. I made arrangements thru hotels.com, so […] my room was pre-paid. One would think that would simplify the check in process. Not so. I don't know if he is new, but he kept me waiting for another 15 to 20 minutes because he made some kind of mistake in the process. I asked him if there was a problem because honestly, why would it take so long. By this time, the other agent had checked in two other guests, so if I had been waited on by her instead of Oscar, I would have been well on my way. The hotel itself was excellent, but your customer service leaves much to be desired. Read more

Genuine Hotels.com guest review

I booked this hotel online for Stagecoach music fest. It was cheap and a good location. I was nervous when we pulled up and saw the very classic '60s look to the outside. We were afraid it was going to be old and outdated. Before we even got to our room we were floored by the ambience. It was old school meets new school, throwback chìc. When we got […] to the room we were more than impressed! I've spent 3 times as much on rooms I haven't been THIS impressed with! Cool air conditioning, fabulous and modern wall decorations set the vibe for the room. There was a full kitchen with pita and pans and a full size fridge. My boyfriend and I were only staying one night but we're already planning our next vacation so we can go back to this mini paradise soon! Read more

Genuine Hotels.com guest review

Nice bed, cutle little fully functional kitchen, nice grounds. I'd stay there again for sure.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The grounds and our room were impeccable! Our room had recently been remodeled and there was not an extra drop of paint or wild grout to be found. The bed was to die for. It was like sleeping on a cloud. Pool was the perfect temp and plenty of lounge chairs. Reasonably priced. Jennifer in the office was very accomodating. She called a half hour after […] we checked in to see if we liked it nd if there was anything she could do for us! 5 out of 5!! Read more

Genuine Hotels.com guest review

The hotel was very nice and the staff was extremely friendly and helpful. The bedding and pillows were some of the best we've ever had in our lodging experience. Another plus is the hotel is within walking distance to restaurants. Overall great experience and would definitely return.

Genuine Hotels.com guest review

Staff is great. Oscar at the front desk is outstanding.The place is cool.

Genuine Hotels.com guest review

Everything was beautiful. The hotel was clean and cozy. Felt like we were on a private resort away from everything but close to everything you need. Can't wait to go back very soon!!!! Staff was wonderful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My fiancée and I had just spent 3 days camping at Coachella Festival. What a great time but we were completely over the heat, dust and portable facilities. We decided to find a hotel. We found 7 Springs and booked while walking back to the car. We arrived at about 10pm. When we entered the lobby we were immediately happy with the retro decor. There […] was another guest checking in ahead of us. As she was grilling the front desk guy about pretty much everything. I couldn't help but notice how well he handled her up tight personality with such professionalism and patience. After he took care of her every need, he even went as far as going outside to her car to direct her how to park it! I mean come on lady!!! You drove her!!! You can't park your car on your own. Anyways, after he took care of her. O.R. introduced himself to us and apologized to us for the delay. He checked us in quickly and also upgraded or room from a double queen to a king w/ jacuzzi. He totally didn't have to do that but he wanted us to enjoy or sleep. The grounds of this renovated motel/hotel are so clean, green. The pool is opened until 12am and heated! Because it is enclosed from the street it is very quiet. Our room was fantastic!!! It even had a kitchen!! I think we would have been happy in any room at 7 Springs but thanks to O.R. our stay was elevated! Thanks again, we'll be back next year. Read more

Genuine Hotels.com guest review

The hotel itself is walkable to town, and the property is in good condition overall. I would stay again, if it weren't for the militant attitude of the staff with regard to strictly adhering to their internal policies. Clearly following their policies, without any hint of flexibility trumps customer service every time. In asking for a late check out […] to 2 p.m. I was told that it would cost me 125 dollars! Then, "Anything after 1pm carries a half night room charge, and anything after 3pm, a full night room charge". I said, "OK, we will be out by 1pm then", and the reply was, "Sir, I cannot grant you that either, you MUST be out by check out time of 12 pm, without exception". They actually seem happy and excited to inform you of their inability to help you on any level......in asking the night desk about an ice bucket, a very rude reply, of "There is one in your room, go find it" - It did turn out to be there, hidden in a tiny closet on top of the also hidden refrigerator......but overall, the staff are incredibly rude, even when they are smiling and pretending to be curteous! Would NEVER go back. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Best Hotel bed I have ever slept in......Pool are is impeccable.....Ill be back.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

comfort of room would have been a 5 except we had hot waters issues BUT as soon as we notified the staff they turned up hot water heater and it was fine

Genuine Hotels.com guest review

Wonderful find in the middle of Palm Springs, totally surprising when you enter the property. Beautifully landscaped and charming mid-century modern decor and architecture. The newly remodeled rooms are very comfortable. The only drawback is the parking situation, with very limited spaces, but I understand there is an alternate area if needed. Would […] definitely stay here again. Read more

Genuine Hotels.com guest review

Renovated room with remodeled bath, new beds, new t v , interior view on second floor with view of mountains. Staff was very nice and extremely helpful, especially with parking which as noted van be tight. Very clean with state of art A/C in room with remote operated perfectly. Great value, am going back again for sure. Movie colony area so a short […] drive or longish walk to restaurants (Purple Palm is a few blocks away though and very good for nice meal or cocktails). Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I loved the room. The beds and bedding are amazing...like a 5 star hotel. I'll be back.

Genuine Hotels.com guest review

The hotel has a great boutique feel to it. The staff is friendly and helpful. The rooms are clean and cool looking, but the beds are way too soft! It was like the old 'I Love Lucy' episode when Lucy sank in that bed at the motor lodge with the trains passing by. I informed the front desk and they happily moved me, but it wasn't any better. They also […] had construction going on by the pool and a worker ask me to move to a different spot because of the dust. Then the next day I found a large drill bit by the pool next to a lounge chair. Everyone working there was really nice and the place could be amazing with a few fixes here and there. Read more

Genuine Hotels.com guest review

A little far from the downtown shopping area, but I drive (most) everyone in PS anyway. The suite was bigger than my apartment & had a big-screen TV in the main room. The bathroom lacks a shelf for your makeup & toiletries, so plan on using the desk & mirror off the kitchen. No big deal. The bed & bedding were SUPER COMFORTABLE. No icky DNA-infested […] bedspread: just white super-fabulous & soft duvet + sheets. Am returning to PS in June, and have already booked my stay at the 7Springs. Highly recommended. Read more

Genuine Hotels.com guest review

THE POOL AND HOT TUB WERE NICE BUT THE ROOM I STAYED IN HAD A BRIGHT LIGHT OUTSIDE THE WINDOW AND I HAD TO PUT TOWELS UP OVER THE WINDOW EACH NIGHT SO I COULD SLEEP. STAYED THERE 4 NIGHTS AND HOT WATER WAS SHUT OFF EVERY NIGHT AT 8 AND TURNED BACK ON AROUND 9 EACH MORNING. I FOUND THE HOT WATER HEATER AND VISUALLY LOOKED AT IT. IT LOOKED LIKE IT WAS […] NEW SO THAT IS WHY I THINK THEY WERE SHUTTING IT OFF ON PURPOSE. I TRIED ONE NIGHT AROUND MIDNIGHT WITH SAME COLD WATER RESULTS . PETER AT FRONT DESK WAS NICE BUT I LIKE HOT WATER WHEN I STAY SOMEWHERE. Read more

Genuine Hotels.com guest review

The hotel was clean. The front desk personnel helpful. Walking distance to main Street for restaurants wtc However, the hotel has limited parking. I had to park about one block/residential side street - hoping and praying that my car will not be tolled by the city. We stayed room 135 downstairs . I was awaken at 7am by kids running up and down the stairs […] etc So if you want a good sleep good luck. Upon checking out I did mentioned this to the hotel clerk. She said they are working on this. Whatever they means. I said just remind the parents to control their kids. Read more

Genuine Hotels.com guest review

All good, staff was great. Room was good, but linens were worn. Clean. Quiet. Liked the boutique feel to the hotel. Even though not a full service hotel, did provide outside services such as massage and room service from elsewhere. I would recommend this place to couples and friends, not families with children. Great central location.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed 4 days. Staff was very friendly and accommodating. Parking not as bad (based on previous reviews), always found a spot in one of the lot. Room was clean and bed was very comfortable...best nights sleep in a hotel in a while! Were on the 1st floor (rm 137) occasional noise from the upstairs guests, usually just coming and going and normal for […] any hotel really. This hotel is located about a block away from the hospital so had a few Flight for Life helicopters fly over. Huge hot tub right outside the room, always unoccupied except for last night there (Fri). Patio area and/or balcony outside every room. Room had a full kitchen with utensils and flatware. Bathroom slightly small but good water pressure and always hot water. Within walking distance (few blks) or short drive to main strip (Palm Canyon Drive). Always felt safe, vehicle and walking around the area at night. Would definitely stay here again and recommend! Read more

Genuine Hotels.com guest review

The room was decent. The shower was small. The metal headboard bars could've been dusted before our stay but it was not horribly dusty. The hotel was older but kept up. My room (room 114) was smaller than my cousins room (room 115) for the same rate. Close to the main downtown drag. We walked to California Pizza Kitchen in downtown right by the Marilyn […] Monroe statue for dinner. It was a nice walk. If you drive, they may run out of parking spaces on the property and you will have to park on the street. So park it and leave it would be my suggestion. Pool was a little too warm for the 90 degree weather we had. It was like taking a warm bath. Supposedly they are no longer pet friendly but saw one guest with her big dog on the property and no staff members said anything. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The pictures do it no justice. I was very pleased with the esthetics as well as the service. I went initially because of the rate....everything else was such a +. This is my new go to hotel unless the rates get outrageous! Lol

Genuine Hotels.com guest review