"Nice right on the beach."
We had a pleasant experience. The room was clean. The layout of the resort was confusing.Genuine Expedia guest review
"Borderline Quality for the Price"
Elevator, in tower with parking, needed maintenance, or replacement. Room was small. Carpet needed replaced. Kiddie water area closed at 7 pm with a 4 pm check-in time at hotel. Provided cards to charge to your room for on-site stores and restaurants. If you are going to enjoy this hotel, you would have to stay multiple nights.Genuine Expedia guest review
"Nice beach, nice hotel"
Nice family fun! Also great for couples and groups. Great places to visit near to this hotel. The beach is beautiful!Genuine Expedia guest review
"Nice hotel everything close"
Had a great time hotel was clean staff friendly amenities greatGenuine Expedia guest review
"3 bedroom ocean view"
The room was clean and comfortable. I wish they had 3 bedroom ocean front rooms. Really enjoyed the water park and the extra freebies.Genuine Expedia guest review
The website I viewed showed kitchenette +(a villa).....so I booked it thinking that's what I was getting. When we walked in the room we had none of that, just a very small room.....on top of that the kids pool area main attraction was closed (Fri-Sat)and didn't open until Sunday the day we left. Firework was going off all times of night,that made it […] a little hard to sleep. All in all no kitchenette,kids water slide closed,small room,fireworks going off late night, my family and I still had an outstanding time outside of the hotel(Myrtle Waves etc).Fix the website,and the fireworks. Read moreGenuine Expedia guest review
"Nice Hotel Close To The Beach"
Great Hotel for families. My Grandchildren loved the children's waterparkGenuine Expedia guest review
"Really nice hotel! Right on the beach!! Rate all 5"
We had a great time! The fire works was fantastic. .we were on tbe 14th floor and it was like having front row seats! Wow and the oceanveiw was breathtaking!!Genuine Expedia guest review
Good Service. Bed was uncomfortable.Genuine Hotels.com guest review
The rooms were on the 10th and 14th floor but the elevators kept messing up and we had to use the stairs. My father is handicapped and was stuck in his room because of this. The rooms weren't quite what was advertised but the view and location was nice. The amenities were fantastic, the waterpark and tickets to pavilion were great .Genuine Hotels.com guest review
Check in was a nightmare. Rooms were t ready by check in. And had to wait in a line for 45 minutes.Genuine Hotels.com guest review
Path to the ocean was horrible - smelly, messy, alley like. Lunch's only option was overpriced, greasy bar food! Staff were few and far between with limited knowledge. My daughter left her change on the dresser ($2.02) and the cleaning staff took it as if it were a tip or something. This was on our 2nd day of a 5 day stay. DUH! There was no additional […] money left for them when we left! Everything was hard to find. (ie: water park passes in one building, breakfast in another.) We had to walk through a parking garage to get to the Hall of Heros to get waterpark passes and then double back to get to the waterpark! No one was at the counter there but all the supplies were so we helped ourselves! Fortunately, we're honest people and only took what we had paid for. Be prepared for little/no parking and at least a 45 min. wait to check in! I could go on, and on. I asked them to hold a box that contained our beach supplies and UPD would pick it up......we've been home for 5 days and the box hasn't arrived even though I had prepaid the label and attached it myself! They didn't even have a strip of packaging tape I could use to secure the box. Pathetic! Read moreGenuine Expedia guest review
"Myrtel beach hotel"
shower water pressure was so strong it hurt to take a shower. Room was worn and less than clean. Water park was disappointing. Mattress was weak. But price was rightGenuine Expedia guest review
"We had an oceanfront room which had a great view."
We split our time between the beach and waterpark. It was nice to have the waterpark as an option. The beach was very close...not a walk like we've experienced with other spots. There was a variety of activities going on at various times...Karaoke, magician, etc. Our 6 & 9 year old enjoyed this spot. If our 18 year old had been with us he would not […] have been as pleased. There weren't any big slides or older kid activities at the waterpark except the lazy river. The resort gave you tickets to an amusement park. It was a disappointment. They were carnival type rides...not an amusement park as we expected. The catamaran trip they give you tickets for is highly recommended. No charge for that either and it was neat. We saw dolphins while out on our trip. Make reservations for this prior to arriving at the resort....it fills up fast. Read moreGenuine Expedia guest review
It was a great value. An ocean view room with great amenities. Rooms a bit outdated and run down, but wonderful atmosphere. I will be returning.Genuine Hotels.com guest review
"First and not our last"
My stay was wonderful. We enjoyed the free amenities that the resort had to offer which gave a group my size a budget friendly trip. I did not care for the gym equipment it was rusty and out dated, the hot tubs were broken, the ceiling of the indoor pool needs work, the mango bar isn't family friendly with adults (sorry use to taking my kids to karaoke). […] The staff was friendly and gear to help. Overall we had a blast, so I can overlook a few faults. Read moreGenuine Hotels.com guest review
"great vacation with my grandson"
Great time room was nice beautiful views and the beach was great Water park was funGenuine Hotels.com guest review
"Close to the beach."
I have never written a review before, but I am very happy to write one about our stay here. We enjoy the stay very much I was very impressed with the whole experience. The place was very clean, the staff was very friendly and helpful. I would be very happy.to go back again.Genuine Expedia guest review
"Loved my time there.. I will stay again!"
Had a GREAT time while I was there. It was my sons first trip to the beach and it was a success! Very Please and Will continue to stay there on my next visit.Genuine Expedia guest review
"Nice hotel close to the beach and many attractions"
This hotel was very nice they gave you free tickets to an off campus water park. They provided many different opportunities. Overall this hotel was pleasing.Genuine Expedia guest review
"Time for a few upgrades"
The idea and sound of the "Resort" are far more upscale than the reality of it. The air condition unit was so loud we opted to open the windows for cooler air, found garbage on the floor, elevators need some repair, and the overall feel of it was quite cramped for a "resort". Also, the line for check-in was ridiculous and then when I finally go to the […] counter, a lady came to ask a question complain about some charges and I was told to wait while she was taken care of. I even asked if she could please finish my transaction first and was told to "just wait a minute". Needless to say, I will not be a repeat customer. Read moreGenuine Hotels.com guest review
"Great view from the balcony"
The staff at the hotel was very nice and helpful and you are 15 minutes at most from just about anything you would want to do. I only had two issues. First, the room was quite small (but if you are only going to sleep in the hotel and not hang out there most of your stay then its fine). Second, the room was not as clean as I would have liked. There […] was hair on the floor in the bathroom and in one of the towels, and when they cleaned the room, the didn't always replace all of the towels that they removed. Read moreGenuine Hotels.com guest review
The hotel has potential for a family friendly beach stay, after much improvement. Rooms do not appear to be vaccumed. If you have a large party be prepared to carry luggage a long way from parking garages to rooms. Do not expect housekeeping to bring you anything left out of you room when they prepared for your stay. Everytime we called front desk to […] request sheets (left out of room), towels (too few) or trash bags, we were told housekeeping is not on duty so go to front desk (even during the day). Pool is not large enough for the number of rooms in complex. Information in front lobby about adjacent activities was always incorrect regarding location and times. Read moreGenuine Hotels.com guest review
"So convenient to the ocean"
Wonderful getaway. The negative thing was that we could not figure out where to park to register and parked in a parking place that had a parking meter that we did not know how to operate. We wound up with a parking ticket from the Town of Myrtle Beach. It said overtime parking and the reason that we were there so long was that a lot of people were […] registering and we had to stand in line a long time to register. Read moreGenuine Hotels.com guest review
"Average Hotel Nothing Special.Carpets were dirty."
I was a little disapponted in my stay.Room is small. Balcony is small. Carpets are old and filthy, Elevators were dirty. I never felt comfortable there, it somehow reminds me of a cheap end motel. The lobby area is nice and the location is right on the beach but the room was not what I expected. I would not stay here again.Genuine Hotels.com guest review
Great place to stay, on the beach with a nice resteraunt/bar and pizza place on property. Staff friendly and rooms very clean.Genuine Expedia guest review
"Worst hotel we have stayed at in Myrtle Beach"
The beds were way too small. We got doubles and they were more like twins. Than we wanted to upgrade to another room and they had a 3 bedroom penthouse that only had doubles and it cost the same as getting a 2 bedroom. so we all had to sleep on separate beds my husband was not happy at all. The hotel was very outdated. Than when we went to eat at the […] all you can eat buffet for $10 it was horrible. It was fake eggs and the worst quality food. Not to mention you can't check in till 4pm and the waterpark closes at 5pm and than you check out at 11am that is the time you can go to the waterpark it is not ideal at all for families for cost or quality it was definitely a D- in my book and I will never go back there again. We spent well over $400 dollars for double beds that did not fit us and were not comfortable, food that was more the powdered form and very low quality. It was a horrible experience. Read moreGenuine Expedia guest review
"Great for family."
Nice resort. Lots for adults and kids to do. Room nice and bed comfortable.Genuine Expedia guest review
"Nice hotel right on the beach"
We were greeted by wonderful helpful staff. We also wanted a ocean view room so the reception let us look through some of the rooms to see which we liked best. They ended up giving us a beautiful suite! The indoor pool is on the second floor and little run down but the water was warm and they had 2 whirled pools, steam room and a sauna. Also there was […] a deck type balcony facing the ocean. A great hotel on the beach for great price:) Read moreGenuine Expedia guest review
"Ocean front, great view of the pool and ocean"
Very enjoyable and restful.Genuine Hotels.com guest review
"Excellent hotel right on the beach!"
This was one of the best beach experiences we've ever had! Perfect location for us & near a lot of attractions but still felt secluded.Genuine Expedia guest review
"Nice affordable hotel on beach"
This was a nice hotel to stay at for the weekend with my kids. There were two things that we didn't expect though that really irritated us. We picked the hotel for the kids water-park, BUT the hours were very limited so there for we didn't even get to use the water-park at ALL. It was only open Saturday from 12-4. Check-in is after 4 and it was not […] open on Sunday at all. There were other parents a little miffed at this too and upset kids. The parking garage does not go all the way to ground floor. It has quite a few stair that you have to go down to be able to get into the hotel as the parking garage is not attached to hotel. This did not make it easy for strollers or suitcases. Food at the hotel was good, rooms were clean, nice beach and nice staff, but had a known about water-park hours I would not have book at that hotel. Read moreGenuine Expedia guest review
I really enjoyed the stay I would highly recommend this hotel to other people! I would stay again.Genuine Hotels.com guest review
"Decent hotel for the money"
The pool was full all the time from people, especially children, from other hotels. The hotel was decent, but I am not sure I, personally, would want to stay there again. My reasoning is because the bathroom was SUPER SMALL and it was not as clean as I would have liked. When I shut the door, there was a half used bar of soap and what appeared to be […] pubic hairs in a pile. The tub itself was okay, but it was slick when I stepped in which made me think it had not be thoroughly cleaned in some time. The floors where not the cleanest in the world but the sheets, blankets, and towels seemed to be clean as they smelled fresh. As for parking, there was not a lot of it that was convenient, as I got car sick going up to the 7 and a 1/2 floor, but at least we did have parking and it wasn't outrageously distant from the hotel. For the price, it was a decent deal. Read moreGenuine Expedia guest review
"Try someplace else"
The front office staff was very helpful and nice. The lobby had some weird smells going on as did the area near the restaurant. The lobby fountain was not working and the feeling in the lobby was one of aging disrepair. The room was smaller than other rooms I have stayed in in that area. Job was missing on bathroom cabinet and cleaning service was poor. […] Didn't like this place and would not recommend. Old and sort of dilapidated. Read moreGenuine Expedia guest review
"Don,t expect dvd or vhs players in your rooms"
The room itself was nice but the online description was deceiving. It led us to think that we had dvd players in our rooms and the receptionist told us after the fact that they didn't provide that!!!!!! We brought a bag of movies in hopes of the dvd players being in our rooms as stated online. They need to change this in their room description!!!!! […] ! Read moreGenuine Expedia guest review
"Great Location, Reasonable Price, Comfortable"
After driving 4 hours to this location, we were very ready to check in and kick back. Arriving at the hotel is easy, finding the registration/parking is a pain. The parking lot is set up VERY strange, one sign points you towards registration, from there you have to find parking then remember where that one sign is. The check-in staff was very plain […] and had no personality at all. They didn't give us any direction on how to get to our room, just a complicated little map which we eventually figured out. Once getting to the room, we found it to be exactly what we paid for. Sure, it's not updated and there was two tvs in there since one didn't work, but we didn't go there to watch tv. The beds were comfortable. The in room amenities were just what we needed to get by. I'm sure the resort offers all sorts of things during the summer, but during an off season stay, the price was great for the room. The oceanfront view is amazing. Beds were very comfortable, a little bouncy if that makes any sense. Did not try any of the food, but ate at Flamingo Grill, just up the street, and would highly suggest it if the restaurant at the resort is closed. I would stay there again for the view and the price, I would suggest it to anyone with children during a summer stay. There's a large lazy river (along with a small tot sized one) and an arcade. This is the first resort we stayed at and I feel it was worth the price/trip. Read moreGenuine Hotels.com guest review
"Great time at Sand Dunes"
We had a wonderful time at this hotel. The kids enjoyed the Easter egg hunt. Will be back.Genuine Hotels.com guest review
"their are better places to stay."
room was old looking and the bed was awful. The staff at check in was excellent as well as at checkout.Genuine Expedia guest review
We absolutely loved our stay, the room was great. Since there were two dining places on premises and a convenience/gift shop and small arcade room we didn't even leave hotel except to go to beach. It would be nice to have more games for younger kids, and the elevators were rough looking and sounding but most elevators are so no bad report here. We plan […] on coming back for our next visit! Read moreGenuine Hotels.com guest review
Nightmare, disgusting bathroom, dirty carpet.. Old fashion furniture.Genuine Expedia guest review
I booked a smoking room was given non smoking. The receptionist was rude and took over a hour to give me another room. Once in the new room the refrigerator didnt work and only half the lights worked. No batteries in the remote and front desk didn't have any. The worse hotel experience I've ever had! I don't recommend this hotel to anyone!Genuine Hotels.com guest review
The toilet was stopped up one the first night, they sent someone up with a plunger to get it unclogged. The second night the toilet was stopped up and they sent security up with a plunger and told me I had to unclog it. They didn't have any face clothes the entire weekend. I was just disappointed, because it looked like a nice place.Genuine Expedia guest review
The stay was very nice. The only drawback is the parkingGenuine Hotels.com guest review
"Great for an out of the way vacation"
This was the second time I have stayed here and both times have been great. The room was nice and clean the staff was very friendly. The location is well north of te hustle and bussle of down town and close to many great restaraunts.Genuine Hotels.com guest review
It was a nice get-away. Comfortable room.Genuine Hotels.com guest review
Our room had issues and we ended up upgrading to a better room. There was a water leak and room spacewas very limited. With the room change though it was much better and we were able to enjoy our stay.Our first room was very disappointing with the water leaks, no space and overall noise. We were able to enjoy the rest of our stay with the room chan […] ge. Read moreGenuine Hotels.com guest review
I ordered a suit and it had no shut off door to the living area. When I asked a bout a room with a shut off door the staff was not willing nor did they try to accommondate me. Sleeping on the sleeper sofa was bad for my back as well as for the back of my guest.Genuine Hotels.com guest review
"Great family hotel"
The room was spacious, private, and had a nice wrap around balcony. This hotel very family oriented. The only improvement would be the parking garage which gets somewhat better when you learn how to navigate around it.Genuine Expedia guest review
We had a good time.Genuine Hotels.com guest review
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