The experience was in fact very pleasing and good. It was very short though ... less than ten hours. But water leaking out of the ceiling / air conditioning duct above the closet wetting the floor and my clothes was unacceptable and marred quite a bit what otherwise is a truly good hotel. They need to be a little more aware of what goes on in their […] hotel in terms of maintenance. Else a property I strongly recommend. Read moreGenuine Expedia guest review
"missed the flight"
This was a good option when I missed my flight though most cabs didn't want to go there.Genuine Hotels.com guest review
"O.K. for a couple of nights."
We only stayed in the Hyatt for 2 nights prior to flying home. This hotel obviously caters well for business people and conferences with large conference rooms, lots of lounge and meeting areas, a very large gym and a large array of high end shops on the ground floor - for that last purchase for the one at home. We arrived late one evening and had to […] leave again the following night so the room served our purpose. The bed was very comfortable and 3 way bathroom serviceable. Room amenities were excellent. Our balcony was however filthy and looked over the very noisy constuction site of some kind. Staff were very friendly and unobtrusive. We enjoyed the pool area - huge hike from our room however. Read moreGenuine Expedia guest review
"Check with hotel before booking"
The hotel had a function for which trials started around 7 AM and later during the evening the function went on till very late in the night . They stopped the function after several complaints and finally a visit to the room by duty manager. The noise, rattling and vibration made sure i couldn't sleep well in morning and further ensured that I sleep […] with a migraine in the night. They should not have given the room when they already know that a function makes like miserable for the guest staying there. The only thing they have to say is sorry we can change your room in the middle of the night. Over all I felt like staying on road side third rated motel. Read moreGenuine Hotels.com guest review
"Excellent hotel and location."
Great hotel, friendly staff, would stay here again!Genuine Expedia guest review
The stay was soured on the last day when I was advised that I owed money for breakfast. We had purchased a package that included breakfast, internet and transfer to the airport. The breakfast area was pointed out to us upon check-in. However on our last morning we were ask to pay as we were apparently at the wrong spot and should have been going to […] a seperate lounge! Dissapointment!! Read moreGenuine Hotels.com guest review
Courteous staff. Good facilities. Wish breakfast was ready earlier for those needing to catch an early flight.Genuine Expedia guest review
Excellent. Staff was very courteous and helpful.Genuine Hotels.com guest review
great hotel .one room with three adults very uncomfortable. A SEPERATE ROOM SHOULD HAVE BEEN GIVEN TO ME FOR THE THIRD ADULT. I PAID FOR THREE ADULTSGenuine Hotels.com guest review
I like to stay always there because service to the guest is too good and rooms are slso very clean..........Genuine Hotels.com guest review
"Grand Hyatt Mumbai"
Great business hotel. Grand Club upgrade worth while if you tend to otherwise find you add meeting coffee, teas and drinks to your final bill. Includes the house car returning you to the airport too.Genuine Expedia guest review
"Nice place to stay"
Well in few words all i can say is the hotel is surely upto the mark taking service,warmth and accomodation into consideration but surrounding surely should have been better. In all Its a 5 star located in rural area!!Genuine Hotels.com guest review
"Very grand hotel, but sterile"
Hotel was great. Perhaps too big and sterile. Not very cosy and inviting like the Oberoi or Taj. Needs some more femionine touch in the foyer and lounges. Other wise great food, service, cleanliness, etcGenuine Expedia guest review
"Grand Hyatt Mumbai"
Great hotel in side , the exterior building is crumbling. location is poor around slums. could not go for a walk. Admin is poor as have good over charged for stay.Genuine Hotels.com guest review
"Grand Hyatt Mumbai - good for Airport connections"
We arrived on new years eve with 2 children. The hotel didnt have any extra beds in our room which took a long time to eventually get sorted. The hotel is extremely expensive for food/drink. We had a fantastic buffet meal on new years day. The standard of the hotel is very high and fabulous artwork everywhere. More a business hotel and good for airport […] connectrion which is why we chose it. Gave us some luxury after more basic accomodation during our holiday. Read moreGenuine Expedia guest review
"Do not go there"
For a five star hotel, the decor was poor. Toilet was not clean and when house keeping staff were informed of this, a guy came and spread a horrible smelling spray in the bathroom and the entire room to mask the smell in the bathroom. The room was booked for three but they did not provide extra bed as they said no bed was available. Coffee cups were […] not replaced once used. All in all, a bad hotel. Read moreGenuine Hotels.com guest review
"grand hyatt mumbai"
unfortunately the hyatt is not grand in service. it has all the trimmings but the service is crap. the staff only smile and wish you but beyond that they are ineffective. the second day of our stay they didnt even clean the room. we came back from a long day and the room was a mess. what is the use for paying for a 5 star when there is no standard. […] my kids were asleep and obviously i couldnt wake them up to give the hotel a chance to clean up when i called them. when i called for the bell boys to take out our luggage while checking out, they didnt turn up for 15mins and i had to call them again. Shameful service for a 5 star. better to go for the oberois, they have a standard at least. Read moreGenuine Hotels.com guest review
"Great place to catch up on sleep"
I had a 14hour flight from Sydney + 4hour flight from Dubai and was catching a flight to Goa the next day. Was in need of some serious sleep which I got no problems in the lovely King size bed. Great buffet brekkie, late checkout, close proximity to international and domestic airports.Genuine Expedia guest review
Stayed in Mumbai for 2 nights at this hotel, if you love mumbai and what it has to offer and you are in the city for longer than 3 nights - this hotel probably aint the best for you...We had a great time here it was perfect for coming back to after seeing parts of mumbai and just relaxing, using the facilities and eating a feast for breakfast. Right […] by the airport and the hotel transport was great (included in a package we had). There should be free wifi here though for the prices they charge. Read moreGenuine Hotels.com guest review
"Great hotel close to Mumbai Airport"
This is a great hotel close to the airport which is a good retreat from the intense nature of India! The rooms are clean and luxurious and was a nice treat to start our holiday. This is probably more of a business hotel, but with its extensive facilities (pool, gym, spa, small shopping centre, and several restaurants) means it is fine for a leisure […] trip as well. It is a relatively expensive hotel for India, however if you get a good rate (as we did) you certainly wont regret it! Read moreGenuine Hotels.com guest review
"Excellent Hotel with Great Facilities, Shame the Staff Dont Know Anything About Them!"
A great hotel if your travelling on business as many of the corporates are within a sensible driving distance. If your travelling for pleasure (as I was) go to Juhu, Colaba or Nariman Point as this hotel is so far from any of Mumbai's attractions that most of your day is spent in cabs! Hotel itself is fantastic, lovely ambience and decor, ultra clean […] throughout and great choice of restaurants. Hotel front desk & concierge really let this place down, they did not inform us of the majority of the hotels facilties (i.e nite club, bar & 2 of the 4 restaurants) we were sent through to the wrong swimming pool, as access is determined by your room choice. Concierges could not really provide real time information or any of the local sights, attractions, bars restauarants etc, so we had to explore ourselves. Staff (other than room service) were generally rude and arrogant, dont expect anyone here to go the extra mile for you, they show you a rate card for pretty much everything and anything with a take it or leave it attitude. Take the hotel taxi at your peril, vastly over-priced, the alternative is to get a local cab at a fixed 1 journey cost, but beware of falling for the "take me all day" for a fixed price, you will never get rid of the driver. Overall, mumbai is a nice place if you know what your looking for, do your research before you leave and take this hotels advice with a pinch of salt, question them as they wont bother to give you the full compliment of information. Read moreGenuine Expedia guest review
Had a good time.Genuine Expedia guest review
"Great service, easy to access, beautiful facility"
allGenuine Hotels.com guest review
"Good hotel near airport"
Good stay with what you can expect of a 5 star hotel. Nice pool area, nice restaurants. We ate at the buffet style restaurant down stairs which offered excellent food at a reasonable price. We left during the evening, and was offered to store a luggage at the hotel, and then use their bathing/pool/spa facilities before heading to the airport at no extra […] charge. It was an great way to end the vacation, with a few hours at the pool, a quick shower, dinner and then off to the airport. Only downside is their expensive internet charges. Seems a bit outdated to charge so much, for tourists who only need to check a few quick things about the city etc. Read moreGenuine Hotels.com guest review
Fantastisk service!Genuine Hotels.com guest review
It was a bit of a treat staying at Hyatt after having travelled for a while in India. It is a nice hotel but quite a contrast with the luxury and abundance compared to the life of the people living on the street just next to the hotel.Genuine Hotels.com guest review
Lækkert hotel med god service. Veludstyret træningscenter og spa område. Lille men ren og lækker pool, flere gode restauranter, shoppingcenter og serviceminded personale. Tæt på lufthavnen og langt fra indiagate ca. 1 times kørsel. Hotellet kan absolut anbefalesGenuine Hotels.com guest review
"Very beautiful hotel with excellent service"
Best service I have experienced in years. They got me a doctor right away because I was ill. Took me to my room to make sure everyting was in order. Nice spacious room with beautiful bathroom. Good selection of restuarants. But right outside the 5 star hotel with all conveniences - the slums.Genuine Hotels.com guest review
"전체적인 서비스는 좋습니다."
전체적인 서비스는 좋습니다. 단지 주위에 할 만한 것들이 별로 없구요. 특히 호텔 픽업 비용이 5만원 정도라 인도 물가에 비해서 너무 비쌉니다. 공항 택시 이용이 좋습니다Genuine Hotels.com guest review
주후비치와 가깝고, 타지마할호텔과 30km위치 호탤내 중식당이 맛있따. 체크인할라고 30분을기달리다니, 새벽에도착해서,..무슨등록에 그리오래걸리는지...Genuine Hotels.com guest review
"kill the base"
To arrange party, even on weekdays, That are allowed to play very loud music (earplugs do not help) until 02:00, indicates a total ignorance of the hotel guests.Genuine Hotels.com guest review
空港から近いことで選んだが、セキュリティチェックも厳しく、安心だった。 ホテルの部屋もモダン、清潔で、アメニティもお土産に買おうかと思うレベルだった。他のムンバイのホテルもそうだったので、そういうものなのかも知れないけれど、トイレを含むバスルームがガラス張りなのは、なんとなく落ち着かない。 年に一度のお祭りの時期だったためか、結婚式か何かあったのか、外では夜11時過ぎまでインドの高音の楽器や歌声が鳴り響き、翌朝4時出発を予定していて早寝したかった私には、かなりストレスであった。普通の状態であれば、良いホテルだと思う。Genuine Expedia guest review
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