We had a fabulous time at the HYATT. Really had a great stay. The service and staff were brilliant. Great location for our needs. Great for families. Swimming pool was very nice. Primarily a hotel for business but also good for leisure!Genuine Expedia guest review
"Fabulous genuine caring service"
The property is beautiful and (although not in the best location) once your inside the hotel it is an oasis of calm and peace in an otherwise noisy, bustling Mumbai. We found the staff helpful and attentive. I unfortunately took ill while at the hotel and the staff was genuinely solicitous and went to great lengths to ensure my wife and I had what we […] needed. We were touched and impressed. Well done, Grand Hyatt Mumbai! Read moreGenuine Hotels.com guest review
"very disappointed !!!!"
1) rooms carpet needs to be clean by steam or water extraction my sleepers were black !!!!! because a wedding festival I was obliged to take a cab and take my dinner buffet at the sofitel very disappointed !!!!Genuine Hotels.com guest review
We stayed at the hotel for just 2 nights on a visit the Mumbaii. Everything was superb. I would recommend the upgrade which gives a range of additional services - breakfast, complimentary evening cocktails and substantial nibbles, morning coffee, afternoon tea and airport transfer. It was well worth the money.Genuine Expedia guest review
This was good 5 star service and amenities, kids loved the pool and jacuzzi. Was like a little OASIS in after a long day of walking and driving around mumbai. Staff were very friendly and helpful, fruit in the room daily was a great touch.Genuine Hotels.com guest review
i have stayed with my wife and two children at several Hyatts and i really don't need to look any further. club is a great package and well worth that little bit extra and they always deliver.i can't believe their rating doesn't at least match the other top rated hotels.Genuine Hotels.com guest review
"Stayed here at the end of our vacation"
Grand Hyatt Mumbai is a lovely hotel. Rooms are luxurious and spacious. Room amenities are also all provided. The hotel has a very nice spa and steam/sauna facilities. We found it to be an ideal place to relax for a couple of days at the end of our India holiday.Genuine Expedia guest review
excellent management , security , comfort--------------all . Nice to spend vacations with full peace.Genuine Hotels.com guest review
Loved it. Good value for mumbaiGenuine Hotels.com guest review
"GREAT COMFORT AND LUXERY"
IT WAS A VERY GOOD EXPERIENCE IN STAYING IN THIS HOTEL.Genuine Hotels.com guest review
"Nice to be back"
The hotel has maintained it's great levels of service and atmosphere. New inclusion is the rooms for women travellers. Some little extras they provide are better hairdryer, special pampering items, hairspray, yoga mat. All these little things matter. The location just of the expressway and close to the airports is very convenient.Genuine Hotels.com guest review
"Nice Hotel close to the airport"
Overall excellent hotel near airport . So convenient for stopover stay but far from downtown or Juhu. The Chinese restaurant in there is very good and worth eating in there at least once. The hotel does not provide complementary transfer which I found disappointing and charged me an Rs 2400 inc tax for pickup . Taxi cost me Rs300 on my return. They […] charge for wifi which is also disappointing especially for business customers. Overall great hotel apart from these. Read moreGenuine Expedia guest review
"Good experience overall"
Spent a night here last week. Great ambience inside the property, though the approach road passes through a not very great neighbourhood. Staff is helpful and courteous. Food at the Chinese restaurant was quite good, though very expensive.Genuine Hotels.com guest review
The hotel staff were Good and Helpful The plumbing fixtures were of a 2 star hotel The cost just to press s shirt or trouser was ridiculously high - Rs 350 which I found strangeGenuine Hotels.com guest review
wrongly charged and no explaination was offered to my guests !Genuine Hotels.com guest review
There is lot room for improvement at reception atendentsGenuine Hotels.com guest review
The hotel is extremely good in terms of service and quality. We stayed there with children to catch an early morning flight. The staff are very courteous and very helpful. I would certainly recommend this hotel.Genuine Hotels.com guest review
"Pricey hotel without the perks"
The hotel is truely grand and immaculate. Our room was ready on arrival. It was very comfortable and spacious. Lots of good dining options within the hotel. However, nothing is included in the price of the hotel. Wifi in the room will cost you, and wifi in the lobby will cost you, There is a cost to even access computers in the business center. With […] an avg cost of $150/ night room, one would expect these basic services to be included. I have found that Marriott brand hotels offer better value for the money and their service is just as good, if not better. For my future stays, I will not consider staying at Hyatt brand of hotels. Read moreGenuine Hotels.com guest review
"Good Hotel But Expensive for Rs 9000"
Hotel was good, stay was nice, service were also goodGenuine Hotels.com guest review
"Not worth of the money spent"
We had booked a room for 3 and we never got any service for 3. All accessories (consumables and other utilities) were for 2 persons and every time we had to call for an addition for 3rd person...The rate they have charged is exorbitant considering the fact that breakfast was not included in that rate.Genuine Hotels.com guest review
"Probably one of the best hotels in Mumbai"
Swish, beautiful, good service and excellent restaurants. We must have benefitted from low rates during off-season (June)Genuine Expedia guest review
"Great for business or holiday"
Brilliant hotel - particularly gym and pool at club oasis.Genuine Expedia guest review
"An excellent hotel"
Courteous helpful staff, outstanding food and well furnished rooms. Although it's located in a slightly decrepit location, once in the property there is hardly anything one can complain about. A really nice experienceGenuine Hotels.com guest review
The experience was in fact very pleasing and good. It was very short though ... less than ten hours. But water leaking out of the ceiling / air conditioning duct above the closet wetting the floor and my clothes was unacceptable and marred quite a bit what otherwise is a truly good hotel. They need to be a little more aware of what goes on in their […] hotel in terms of maintenance. Else a property I strongly recommend. Read moreGenuine Expedia guest review
"missed the flight"
This was a good option when I missed my flight though most cabs didn't want to go there.Genuine Hotels.com guest review
"O.K. for a couple of nights."
We only stayed in the Hyatt for 2 nights prior to flying home. This hotel obviously caters well for business people and conferences with large conference rooms, lots of lounge and meeting areas, a very large gym and a large array of high end shops on the ground floor - for that last purchase for the one at home. We arrived late one evening and had to […] leave again the following night so the room served our purpose. The bed was very comfortable and 3 way bathroom serviceable. Room amenities were excellent. Our balcony was however filthy and looked over the very noisy constuction site of some kind. Staff were very friendly and unobtrusive. We enjoyed the pool area - huge hike from our room however. Read moreGenuine Expedia guest review
"Check with hotel before booking"
The hotel had a function for which trials started around 7 AM and later during the evening the function went on till very late in the night . They stopped the function after several complaints and finally a visit to the room by duty manager. The noise, rattling and vibration made sure i couldn't sleep well in morning and further ensured that I sleep […] with a migraine in the night. They should not have given the room when they already know that a function makes like miserable for the guest staying there. The only thing they have to say is sorry we can change your room in the middle of the night. Over all I felt like staying on road side third rated motel. Read moreGenuine Hotels.com guest review
"Excellent hotel and location."
Great hotel, friendly staff, would stay here again!Genuine Expedia guest review
The stay was soured on the last day when I was advised that I owed money for breakfast. We had purchased a package that included breakfast, internet and transfer to the airport. The breakfast area was pointed out to us upon check-in. However on our last morning we were ask to pay as we were apparently at the wrong spot and should have been going to […] a seperate lounge! Dissapointment!! Read moreGenuine Hotels.com guest review
Courteous staff. Good facilities. Wish breakfast was ready earlier for those needing to catch an early flight.Genuine Expedia guest review
Excellent. Staff was very courteous and helpful.Genuine Hotels.com guest review
great hotel .one room with three adults very uncomfortable. A SEPERATE ROOM SHOULD HAVE BEEN GIVEN TO ME FOR THE THIRD ADULT. I PAID FOR THREE ADULTSGenuine Hotels.com guest review
I like to stay always there because service to the guest is too good and rooms are slso very clean..........Genuine Hotels.com guest review
"Grand Hyatt Mumbai"
Great business hotel. Grand Club upgrade worth while if you tend to otherwise find you add meeting coffee, teas and drinks to your final bill. Includes the house car returning you to the airport too.Genuine Expedia guest review
"Nice place to stay"
Well in few words all i can say is the hotel is surely upto the mark taking service,warmth and accomodation into consideration but surrounding surely should have been better. In all Its a 5 star located in rural area!!Genuine Hotels.com guest review
"Very grand hotel, but sterile"
Hotel was great. Perhaps too big and sterile. Not very cosy and inviting like the Oberoi or Taj. Needs some more femionine touch in the foyer and lounges. Other wise great food, service, cleanliness, etcGenuine Expedia guest review
"Grand Hyatt Mumbai"
Great hotel in side , the exterior building is crumbling. location is poor around slums. could not go for a walk. Admin is poor as have good over charged for stay.Genuine Hotels.com guest review
"Grand Hyatt Mumbai - good for Airport connections"
We arrived on new years eve with 2 children. The hotel didnt have any extra beds in our room which took a long time to eventually get sorted. The hotel is extremely expensive for food/drink. We had a fantastic buffet meal on new years day. The standard of the hotel is very high and fabulous artwork everywhere. More a business hotel and good for airport […] connectrion which is why we chose it. Gave us some luxury after more basic accomodation during our holiday. Read moreGenuine Expedia guest review
"Do not go there"
For a five star hotel, the decor was poor. Toilet was not clean and when house keeping staff were informed of this, a guy came and spread a horrible smelling spray in the bathroom and the entire room to mask the smell in the bathroom. The room was booked for three but they did not provide extra bed as they said no bed was available. Coffee cups were […] not replaced once used. All in all, a bad hotel. Read moreGenuine Hotels.com guest review
"grand hyatt mumbai"
unfortunately the hyatt is not grand in service. it has all the trimmings but the service is crap. the staff only smile and wish you but beyond that they are ineffective. the second day of our stay they didnt even clean the room. we came back from a long day and the room was a mess. what is the use for paying for a 5 star when there is no standard. […] my kids were asleep and obviously i couldnt wake them up to give the hotel a chance to clean up when i called them. when i called for the bell boys to take out our luggage while checking out, they didnt turn up for 15mins and i had to call them again. Shameful service for a 5 star. better to go for the oberois, they have a standard at least. Read moreGenuine Hotels.com guest review
"Great place to catch up on sleep"
I had a 14hour flight from Sydney + 4hour flight from Dubai and was catching a flight to Goa the next day. Was in need of some serious sleep which I got no problems in the lovely King size bed. Great buffet brekkie, late checkout, close proximity to international and domestic airports.Genuine Expedia guest review
Stayed in Mumbai for 2 nights at this hotel, if you love mumbai and what it has to offer and you are in the city for longer than 3 nights - this hotel probably aint the best for you...We had a great time here it was perfect for coming back to after seeing parts of mumbai and just relaxing, using the facilities and eating a feast for breakfast. Right […] by the airport and the hotel transport was great (included in a package we had). There should be free wifi here though for the prices they charge. Read moreGenuine Hotels.com guest review
"Great hotel close to Mumbai Airport"
This is a great hotel close to the airport which is a good retreat from the intense nature of India! The rooms are clean and luxurious and was a nice treat to start our holiday. This is probably more of a business hotel, but with its extensive facilities (pool, gym, spa, small shopping centre, and several restaurants) means it is fine for a leisure […] trip as well. It is a relatively expensive hotel for India, however if you get a good rate (as we did) you certainly wont regret it! Read moreGenuine Hotels.com guest review
"Excellent Hotel with Great Facilities, Shame the Staff Dont Know Anything About Them!"
A great hotel if your travelling on business as many of the corporates are within a sensible driving distance. If your travelling for pleasure (as I was) go to Juhu, Colaba or Nariman Point as this hotel is so far from any of Mumbai's attractions that most of your day is spent in cabs! Hotel itself is fantastic, lovely ambience and decor, ultra clean […] throughout and great choice of restaurants. Hotel front desk & concierge really let this place down, they did not inform us of the majority of the hotels facilties (i.e nite club, bar & 2 of the 4 restaurants) we were sent through to the wrong swimming pool, as access is determined by your room choice. Concierges could not really provide real time information or any of the local sights, attractions, bars restauarants etc, so we had to explore ourselves. Staff (other than room service) were generally rude and arrogant, dont expect anyone here to go the extra mile for you, they show you a rate card for pretty much everything and anything with a take it or leave it attitude. Take the hotel taxi at your peril, vastly over-priced, the alternative is to get a local cab at a fixed 1 journey cost, but beware of falling for the "take me all day" for a fixed price, you will never get rid of the driver. Overall, mumbai is a nice place if you know what your looking for, do your research before you leave and take this hotels advice with a pinch of salt, question them as they wont bother to give you the full compliment of information. Read moreGenuine Expedia guest review
Had a good time.Genuine Expedia guest review
"Lyxigt och bekvämt"
Fin business hotell i närheten av flygplatsen. Gudomlig mat i hotellets indiska retaurang.Genuine Hotels.com guest review
空港至近のリージェンシーでさえ迎えの車は欧州車なのになぜかグランドは日本車。たまたま車が足りなかっただけなのか。別に欧州車でなければいけないという訳ではないですが、ホテルの格を考えれば当然かとおもいます。他の部分が全て良かっただけに残念でした。他の部分はさすがグランドと思わせるものでした。Genuine Hotels.com guest review
服務很好,床也很舒服,但隔音較差,餐廳多樣,印度菜,中國菜,義大利餐,還有一個酒吧,都很不錯,下次還會選擇此間Genuine Hotels.com guest review
離機場很近,故要在機場轉機的人很方便,但飯店的Wifi很爛,爛透了,常常不能連線,服務很好,但有點好過頭,吃一份早餐,已經點了一份煎蛋,但前後有三位服務員來問點了主餐沒,我想這跟飯店沒關係,而跟印度有關係Genuine Hotels.com guest review
"Great service, easy to access, beautiful facility"
allGenuine Hotels.com guest review
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