Excellent price. Big rooms. Lovely food. Friendly staff.Genuine Hotels.com guest review
"Nice hotel close to airport"
It's really an excellent place to stay. Room was very clean and quite. When ever going to mumbai again, i will prefer to stay in the same hotel. CheersGenuine Expedia guest review
It on really nice palaceGenuine Hotels.com guest review
Pleasent stayGenuine Hotels.com guest review
We really enjoyed our stay. The food is excellent and the portion size is good. The staff is courteous .Would definitely revisit and highly recommend to friends and relatives. My daughter who is based in a London and has travelled widely all over the world was very impressed with the overall standard and found it better than many international 5 star […] hotels. . Overall a pleasant stay and worth the price we paid Read moreGenuine Hotels.com guest review
this is one of my best stay, from porter,reception,room cleaning staff and your dinning staff especially on the first floor diamond club. I would most definitely encourage my staff when visiting Mumbai to stay at your hotelGenuine Hotels.com guest review
Can a hotel be too nice? On visiting Mumbai I wasn't quite expecting The Grand Hyatt to be anything special. The room was not that expensive. I was only looking for a cheap mid range price when I booked. I received a great discount price so I was expecting a fairly middle of the range experience. The Grand Hyatt was exceptional. Funny but it was probably […] too good. I'm not really into the full service. Room being made up at least twice a day, towels changed continually. I actually kept reminding the staff I didn't need my towels changed every five minutes. I find it a little uncomfortable when the staff make a huge fuss of you. It's not my style. If that's how you like your holiday the Grand Hyatt will spoil you rotten. The room and facilities was fantastic really. Meals were awesome. Maybe a tad expensive but probably cheap by international standards. Can't fault it really. Definitely above what I was expecting. Read moreGenuine Expedia guest review
"Our family experience"
Very good stay we had entire family enjoyed well only drawback is there is no locking system in bathroom n toilet other than this everything is fantasticGenuine Expedia guest review
"Experience of Hyaat Mumbai"
Amazing experience in Grand Hyaat, Mumbai. It's a very big and very luxurious...Amazing food, amazing comfort, very talented and supported hotel staff, and the shopping arcade is too good with national and international brands.Genuine Expedia guest review
"Lovely hotel next to the airport"
Great friendly staff. Concierge desk took care of a shipment I wanted to send with no issues at short notice.Genuine Expedia guest review
"Excellent hotel with very good staff."
Wonderful experience. Great food at lounge and customer service was the best. They really care for you. The front desk person ayush was very helpful throughout my stay.Genuine Expedia guest review
I stayed there for one night on a leisure trip with family and friends and the overall experience was you receive double of what you pay. LOCATION: Just 15 mins. drive from airport. Ratings 5/5 Check in & Check out: Smoothly done although a big hotel but managed very well. Ratings 5/5 ROOMS: Spacious with simple yet striking decor with all the basic […] amnesties. Mini bar,tea and coffee maker,spacious bathroom with a bath tub. Ratings 5/5 RESTAURANTS: A lot of options are there to satisfy your taste buds. Pizzas are there speciality. Indian,Continental, Chinese you name it and you get it. Mouth watering delicasies. Ratings 5/5 ATMOSPHERE & ACTIVITIES: Atmosphere is charging . They have a huge lobby with tasteful artefacts displayed all over the hotel.Nice swimming pool and well equipped Gymnasium. A luxurious spa and a complimentary Jaccuzi. At night you can easily spot celebrities. They have a fully operative shopping arcade with outlets of high end brands. KUDOS. Read moreGenuine Hotels.com guest review
Good hotel, excellent food, nice rooms and bathrooms. Location is good for business travellers, but out of the way for leisure travellers.Genuine Hotels.com guest review
"The Grand Hyatt is located in the Heart of Mumbai."
We booked this hotel for 2 nights which was a delight with GRANDDD rooms, lobby, lavish buffet/ choice of cuisines, friendly staff, other amenities made a perfect Holiday... Soaked in Luxury!!! Must stay for the truly GRANDDD Experience with Hyatt :-)Genuine Expedia guest review
"IDEAL SHORT STAY HOTEL"
iDEAALY LOCATED CLOSE TO AIRPORT, ANDS CLOSE TO THE MALLS & POULAR EATARIES.HAS EXCELLENT INHOUSE IYALIAN & CHINESE RESTAURANTS.WOULD LOVE TO STAY WHEN IN MUMBAI AGIANGenuine Hotels.com guest review
"Nice hotel with excellent services/staff"
I would strongly recommend Grand Hyatt Mumbai because of 1. Located near both the airports 2.Nicely maintained rooms 3.Very Prompt and excellent room service 4.memorable food quality Just before check in in Grand Hyatt I stayed in one of very popular Taj hotel based at Mumbai. .and services and service staff working for Hyatt are much better than that […] hotel... Read moreGenuine Expedia guest review
Lovely Hotel, with extremely helpful staff especially the coffee shop on the lower ground floor.Genuine Hotels.com guest review
"Comfortable Stay in the city"
Comfortable Stay in the city, highly recommended to everyone.Genuine Expedia guest review
It was too Gud and fabulous enjoyed a lotGenuine Hotels.com guest review
"Nice hotel in the central business district of BKC"
Location close to Bandra was the main reason for choosing this. Check-in was an issue as the hotel did not get the booking detaisl from eXpedia. But they were courteous enough to accomodate us in the room while they checked for the booking. Excellent facilities. Great ambience. Toiletries were class leading. Bathroom was a little different. Open space […] for shower was different than in most hotels. Beds were comfortable. Staff was courteous & friendly, but I thought a tad slow. I had to wait for 15 mins for a duplicate key as my original key was not working. Funnily the issue with the key happened twice. Don't miss the buffet breakfast. Read moreGenuine Expedia guest review
Very nice hotel other than some staff, did not have time to say bye with a smile as maybe it cost, my parents told we are leaving and they said ok, plz come back, did u like your stay or not, nothing, not even bi, tc, but overall was comfortable stay, my parents did not use any restaurants, when they checked in they were asked to pay rs.10,000 I.e £100 […] even though full rent for two days was paid in advance, my parents refused n they said ok u will need to pay cash if u use any room service or other facility n they said ok. :) Read moreGenuine Expedia guest review
"Nice and clean.Comfortable bed."
Enjoyed each and every moment.Forgot our address proof but they did allowed us. Thanks for that.Genuine Expedia guest review
Great rooms, super clean & fantastic food (a lil expensive though)Genuine Hotels.com guest review
"Outstanding Service & facilities!"
The stay was amazing, only the location and the surrounding neighborhood lets the ranking down. The hotel location is away from happening places in the Western suburb of Mumbai but for business purpose, I would always stay at the Grand Hyatt. In years to come, as Mumbai develops and the surrounding places improve, this will become the best place to […] stay! Read moreGenuine Hotels.com guest review
the worst stay i have ever experienced..will never stay there againGenuine Hotels.com guest review
"Very Nice..Close to Mumbai Domestic Airport..!"
My sister was not well while her arrival at Mumbai. The hotel staff took great care & called immediately the doctor. The shift incharge was very spontaneous & showed much care. It really touched us.Genuine Expedia guest review
"Unbelievably non-courteous staff!!"
It is surprising for me to write but the staff, particularly at the reception, was extremely non-courteous. They were least helpful and I actually had to run behind them from one desk to another to get my booking. For my luggage, I literally had to request them 3-4 times to move that into my room. It was even more shocking when in the morning when I […] checked out at 6am, there was no staff to assist me in my luggage. I actually had to blast the reception people while checking out. However, the hotel, in terms of cleanliness, was very good. But, the behaviour of the staff was a BIG turn-off! Read moreGenuine Hotels.com guest review
"Good business hotel, location is a problem,"
Overall very good , staff is polite but impersonal, in room dining is over priced rooms are clean and comfortableGenuine Expedia guest review
"Nice Hotel. Close to Airport."
Stayed for one day.Check in was fast.I requested for a late check out until 5 pm which was obliged without any fuss.Genuine Expedia guest review
"Nice - but overpriced"
Overall it was a nice stay. The staff was friendly; however, we had trouble getting service at breakfast.... and the breakfast was not that great (definitely not worth the price). The rooms were nice and clean, but the bed was a bit stiff. We had room service and ate at the Indian restaurant. The food was good, but way overpriced.Genuine Hotels.com guest review
"hotel is good, but rooms are old furniture"
Don't know exactly what went wrong, but could not sleep till 2 am in the morning. May be the bed was too soft for a good night sleep. Also no airport pick and drop for such expensive * hotelGenuine Hotels.com guest review
Great rooms with great facilities and a wonderful ambience. ..Genuine Hotels.com guest review
Amazing ambienceGenuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
"Good place to stay"
Bath tub drainage ws choked wn chkd in bt ws taken care of.Genuine Expedia guest review
Value for money but internet service should be complementary which is an essential service at any business hotel and should not be charged separately. B'fat offered was too expensive....Should be reasonable for the inhouse guest.Genuine Hotels.com guest review
FANTASTIC STAY AND GOOD CLEAN ROOMGenuine Hotels.com guest review
"Ultimate lux 5star"
Fanstastic rooms among the top in mumbai real value for money,wide spread breakfast variety so much to choose from , awarded Italian &chinese restaurants , nice shopping plaza very best cafe. Only thing I failed to understand why staff at front desk is do sad alaways. Don't greet. As such service is not a problem at all.Genuine Hotels.com guest review
"Staff took very gooood care of us..."
Booked for my Anniversary, it was a wonderful experience. I especially thank Deepika B for making it a special moment for us.Genuine Expedia guest review
"Nice hotel near business center"
My stay at grand Hyat is very good experienc it was comfertable stay Its house keeping ,receptipn,reastaurant service is excellent so overall experience is wonderfulGenuine Expedia guest review
"Good experience with Hyatt"
It's a very pleasant stay with all comforts.services is very good and staff is cooperative .Genuine Expedia guest review
"5 star Stay"
The hotel is Grand like the name suggests . Rooms are great . The service is excellent . The location is very close to the airport and the new business hub BKC Only improvement can be made in the food , dint taste that good specially for the rates chargedGenuine Expedia guest review
"Good option if you need to be near airport"
I was in transit from Pune and needed to be near the international airport + combine with a local dinner meeting. Restaurant options at this hotel are the best compared to other hotels near the airport, the Italian restaurant was very good. Hotel only 10mins drive to the Intl airport + has a nice shopping mall attached to it...good pit stop if you need […] to be near the airport in mumbai Read moreGenuine Hotels.com guest review
"a small complain"
Hi .... Just a small complaint .... The house keeping guys cleaned th room without permission in th evening n cleaned th food we ordered.... Just haf of th food we ate n went down for a couple of drinks at th bar n came bac in th room n it was cleaned n th food was not there ....Genuine Hotels.com guest review
Very nice and friendly staffs, very good location and excellent choice if meal.Genuine Hotels.com guest review
The rooms were extremely comfortable and very well laid out and the service staff were are very helpfulGenuine Hotels.com guest review
"Good Hotel, Close to important places of business"
The Hotel is well located and easy to access. Reception is warm and friendly. The rooms are well equipped and Service response time is moderate. The quality of food is good. We had a pleasant stay.Genuine Expedia guest review
"Good hotel close to both airports"
Good hotel close to both airports. Staff very helpfulGenuine Expedia guest review
We had a fabulous time at the HYATT. Really had a great stay. The service and staff were brilliant. Great location for our needs. Great for families. Swimming pool was very nice. Primarily a hotel for business but also good for leisure!Genuine Expedia guest review
"Fabulous genuine caring service"
The property is beautiful and (although not in the best location) once your inside the hotel it is an oasis of calm and peace in an otherwise noisy, bustling Mumbai. We found the staff helpful and attentive. I unfortunately took ill while at the hotel and the staff was genuinely solicitous and went to great lengths to ensure my wife and I had what we […] needed. We were touched and impressed. Well done, Grand Hyatt Mumbai! Read moreGenuine Hotels.com guest review
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