All hotels in Myrtle Beach, South Carolina, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here9550 Shore Dr, Myrtle Beach, SC, 29572-5132, United States of America, ‏‎800-491-6126
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3.5 / 5Good

Score breakdown (from 756 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.6
  • Comfort
    3.4
  • Condition
    3.1
  • Neighborhood
    4.2
3.0 / 5Good
"fun bands, great location, good prices"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
arriving in the fall the bands had shorter hours, but great when they play. The rooms are reasonable clean.
Genuine Expedia guest review
Other trip Oct 10, 2014
A Traveler
US
4.0 / 5Excellent
"rest and read"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
peaceful
Genuine Hotels.com guest review
2 night trip Sep 29, 2014
jaszz
US
2.0 / 5Fair
"Very unpleasant and unhelpful receptionist"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel is in a great location, but unfriendly and very unpleasant and unhelpful receptionist named something like Elantra (I don't seem to remember her name exactly) refused to let me use a hotel cart to move my heavy and expensive photographic equipment back to my vehicle. She told me, that the guests HAVE TO use a bellman on duty. I am sorry, I don't let anyone else handling my equipment. She did not let me use the hotel cart reffering to some "hotel policy". Interesting enough, I had no problem borrowing the cart the previous day from someone else. She had absolutely no interest in helping a guest, she never smiled and was so unpleasant ruining my hotel experience totally.
Genuine Hotels.com guest review
4 night trip Sep 21, 2014
Ron
US
3.0 / 5Good
"Nice location with little dirty room"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel location is nice, good parking lot, nice swimming pools and easy access to beach. There is big disappointment in room condition. First room we got was not acceptable, rotting smell from air-condition, fan hanging on wire from ceiling and very dirty carpet. We switched to different room. For couple days room service only changed towers, I borrowed broom and swiped out fungus from air-condition, the carpet was very old and worn out matters. Overall room condition was quite bad, but location was nice.
Genuine Expedia guest review
Other trip Sep 30, 2014
Cypher
US
5.0 / 5Outstanding
"Best place to stay at the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love this hotel, it is a great pleasure to stay here. The staff is great! A+
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
Nena
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Over all, The Sands is a older resort and it shows. We had to call for enough towels and washcloths. We did not have maid service the last two days. If I had been an owner or an exchange from another resort I could have understood, but being a paying guest is a different classification.
Genuine Hotels.com guest review
5 night family trip Sep 21, 2014
K.D.Carter
US
3.0 / 5Good
"good place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
can you get me another deal
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
dave missory
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Great for a fun time! Needs some renovation, and the room was less than impressive. But bars were alot of fun!
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
US
3.0 / 5Good
"Convenient location"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Great location and amenities. Rooms a bit musty however. Property in need of some upgrades for sure.
Genuine Hotels.com guest review
3 night trip Sep 16, 2014
Steve
US
2.0 / 5Fair
"Old. Dirty"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Mildew in shower. Needs renovation And it was listed as a hotel but was a timeshare
Genuine Expedia guest review
Other trip Sep 24, 2014
wayne
US
4.0 / 5Excellent
"Brand new, nicely appointed condo."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I'll start by saying that the condo was beautiful and we enjoyed staying there. The owners had a memberhsip to the Atlantica Beach Resort, so we were able to use their passes to park on the board walk and use the beach front of the resort. NICE perk! Now I'll tell you the frustrating part. If you're arriving after 5pm, you have to call ahead, which would be fine, but after calling and holding (3 times) for several minutes it was getting close to 4:30pm and I was worried we wouldn't be able to check in. I had to call Expedia to intervene for me, which they did. Thank you Expedia! Our keys were locked in a lock box, which we picked up well after dark. The directions were very confusing and maps impossible to read (no street names, no numbers on buildings). The written directions told us to turn left out of the parking lot and after about 15 minutes of confusion we figured out that we were supposed to turn right. I did complain about the directions when I checked in that morning, but no one seemed to care at all. One lady just walked away after giving me a dirty look.
Genuine Expedia guest review
Other trip Sep 23, 2014
Beth
US
5.0 / 5Outstanding
"Have loved staying at Sands Ocean Club 20 years."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy and Fast check in. Nice room with nice view of the Ocean. Great band at Ocean Annie's. More than enough lounge chairs around pool, covered area with table and chairs, lazy river. Best breakfast buffet of anywhere on the beach. Thomas is famous for his omelets. Convenient to large mall, Tanger outlet, golf course and restaurants, nightclubs.
Genuine Expedia guest review
Other trip Sep 20, 2014
Dee
US
2.0 / 5Fair
"some pluses and minuses"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotels.com person said we got oceanfront, but hotel had signed us for ocean view and did not have oceanfront available the first night. We believe the people at the hotel. Several palmetto bugs required dispatching. Room not ready even at check-in time, and maid service was haphazard, though calls to Housekeeping got supplies quickly. Front desk personnel friendly but couldn't answer questions. We go to MB often, will likely stay elsewhere. Nice that a live band played daily even in September. Sandals Bar was nice.
Genuine Hotels.com guest review
10 night trip with friends Sep 7, 2014
Frequent Tarveler
US
1.0 / 5Poor
"Filthy and full of rude people"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The only thing nice about this hotel is the location and the sweet girl at the front desk who works the front desk at night. Our original room was disgusting with an unmade bed, a half empty drink can on the counter and urine on the seat of the commode. The hotel smells of stale smoke and mold and the staff except for the lady at the front desk are very rude. I wouldn't recommend this hotel for anyone with children - as the adults aren't a very good example of how good people are supposed to act.
Genuine Expedia guest review
Other trip Sep 18, 2014
Jack
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The tub was dirty and had to ask for towels several times only to be told they were "out" they finally "found" 1 towel. Housekeeping never showed up once.
Genuine Hotels.com guest review
2 night trip with friends Sep 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Oldie But Goodie!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Yes this place is old but it HAS EVERYTHING! 2 bars (one is the only ocean front bar on the beach) 2 pools 2 hot tubs, food, view. For the price you can't beat it!~
Genuine Hotels.com guest review
1 night business trip Sep 15, 2014
BioJoe
US
3.0 / 5Good
"Housekeeping needs improving"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Floors look as though they haven't been cleaned in a long time. Sticky stuff in carpet, loose shoe moulding tiles in bathroom, broken or loose fittings, bits of trash on floor everywhere . I was actually concerned they might charge me for those pre-existing damaged fittings or a torn shower curtain by earlier guests. The maids only came into the room once in the 3 days there and not sure why they bothered then. I found 2 key cards (room key envelopes) between the bed and bed side table. I'd really be upset if the pricing of the room weren't so discounted, but I guess you get what you pay for!
Genuine Expedia guest review
Other trip Sep 18, 2014
Drave
US
4.0 / 5Excellent
"not bad"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
the room we got was dated but clean the outdoor bar and deck with live music was awesome will be back
Genuine Hotels.com guest review
1 night romance trip Sep 12, 2014
robert
US
3.0 / 5Good
"Room a huge let down."
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
Location and staff were great . Room was a mess. Carpet was filthy. Weird shape kept wall unit ac from reaching the bathroom on other side of room and around a corner. Shower curtain was covered in mildew. . Found old food behind dresser and under one bed. Nasty stains on box spring. Room need some majoy TLC.
Genuine Hotels.com guest review
2 night business trip Sep 12, 2014
A Traveler
US
5.0 / 5Outstanding
"knee replacement recovery"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We like to spend about 3 to 5 days a month in Myrtle Beach. SANDS Ocean Club is now our new favorite. We never had to leave the resort because there were so many amenities. Usually hotel restaurants are awful, however, Windows restaurant served a good economical breakfast and then the River City Cafe offered enough options for our other snacks and meals. They have the BEST burgers! It's great to avoid the traffic and hassle to go out for every meal, however, with River City Cafe we could order take out with an adult beverage and eat in the room. Outside ocean front entertainment deck, Ocean Annie's had the BEST band. There were two steps to Ocean Annie's and the attendants/bouncer/security gentleman were always on the ball to offer assistance with my walker and helping me go up and down the steps with an offer an arm or hand to keep me safe. I am thankful to those gentlemen and all the staff from frontline check in and the kindness of the housekeeping staff. Everyone always had a smile and nice greeting and genuine courtesy to offer a pleasant getaway. We look forward to our next MYR getaway at Sands Ocean Club.
Genuine Hotels.com guest review
3 night trip Sep 7, 2014
Ca r ol i ne
US
3.0 / 5Good
"Perfect for Ocean Annies and beach walking"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
While the building itself could use a makeover in the worst way, the staff was one of the most friendliest and hard-working I've ever seen. They went out of their way to make me feel at home, and I could not have been any happier with the customer service provided!!!!!!!
Genuine Hotels.com guest review
2 night trip with friends Sep 9, 2014
Andrew Nortz
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was okay. It didn't have the fanciness of other hotels but the staff was great and the whole feeling of the hotel was wonderful. The price for my stay was off the chart (good) and that is what made it worth it. No bugs or unpleasantries of that sort. My stay was GREAT
Genuine Hotels.com guest review
2 night romance trip Sep 8, 2014
Toni Taylor
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Upon reading the mixed reviews I was concerned about this hotel. We though had a very positive experience. I think the differentiation of room quality is due to some rooms are owned as condos and rented out as hotel rooms when the owners are not using them. Our room was this case and it was in excellent condition. I could see though from the balcony that some rooms were under going renovations. The reason it didn't give the hotel a 5 on condition of hotel and staff is due to the shear volume of use of the hotel. We went labor day weekend and it was packed. I would advise upon checkin asking if your room has been renovated lately or not.
Genuine Hotels.com guest review
3 night trip Aug 29, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
1st room we stayed in was dirty and a/c not working properly. We asked to change rooms and 2nd room newer and cleaner. We used to stay here years ago and it has gone downhill. Will never stay there again. Not worth $100 a night.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
Sue
US
4.0 / 5Excellent
"great oceanview location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We had been to Ocean Annie's to party while staying at another location a few years ago. We loved that we could virtually stay on the property and find lots of fun . Heated outdoor pools were nice at night.I wouldnt take kids here cause its a place for adults to have fun and throw a few back. Thats why we went....to unwind and relax. Great stay.Housekeeping was very nice every day.We will be back next year! !
Genuine Hotels.com guest review
3 night business trip Sep 2, 2014
Janet
US
4.0 / 5Excellent
"Another Fun Year!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stay here every year at the same time of year and have a blast! We see lots of old friends we've made along the way and always meet new ones! If you are looking for a fun adult place to stay this is definitely what you're looking for!
Genuine Hotels.com guest review
4 night trip with friends Sep 3, 2014
A Traveler
US
2.0 / 5Fair
"In bad need of repairs...."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Room keys stopped working several times... they didn't work for the parking garages either... kept having to go to front desk to get new keys... a lot of driving around trying the parking gates.... had to back into the middle of the street. Elevators not working .... stopping short of floors and doors closing on people... stop 6 inches short of floor and people tripping off of elevator.... Ice machines not working .. In one our rooms the air not working and the refrigerator didn't work... smelled of a burning smell....
Genuine Expedia guest review
Other trip Sep 8, 2014
D.
US
3.0 / 5Good
"Right on the Beach"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
Location is awesome could not ask for better. Anything you might need to purchase is within walking distance. Hotel is old and it shows. The free water park etc that they advertise is somewhat misleading. Staff were not always the friendliness. Price and Location are the only two features I can give a good rating on for this hotel.
Genuine Hotels.com guest review
3 night trip Aug 29, 2014
Anita
US
5.0 / 5Outstanding
"Great for the price!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Keeping in mind I got a great deal for my hotel room, this hotel was great. We had a great beach front room. Only complaints were the comfort of the mattress and having to pay for caffeinated coffee while decaf was free. Great location with lots of things to do for the family... it is a drive to get anywhere besides the hotel commodities and the beach. Friendly staff although not very helpful as far as visiting the free water park... Make sure you ask for details before going to water park, you need a wristband the hotel will give you, but only if you ask. We did have a great time and I would book with this hotel again... (but I would bring my own pillows!)
Genuine Hotels.com guest review
1 night trip with friends Sep 1, 2014
Emily
US
4.0 / 5Excellent
"Great View"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great room with a great view. Best stay yet.
Genuine Hotels.com guest review
5 night trip Aug 24, 2014
Don
US
3.0 / 5Good
"Thank goodness you only had to sleep there..."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
It's what you would expect for the price point, but still disappointed in the cleanliness. Terrific ocean/beach view from the balcony facing the east. There were cigarette butts left on the balcony from the last occupants and housekeeping didn't bother to run the sweeper or change the linens during our entire stay. They started bringing clean towels after the 2nd night there and swept the bathroom tiles with a broom, but that was it. Glad I brought a can of Lysol. The "resort" is very outdated and the elevators incredibly slow. Very happy with the beach outside though - probably the best spot in that area. Ocean Annie's was a plus too. Great band that has been playing there for years and a nice place to dance and have drinks outdoors. Met a lot of happy people in the 40 age group during the last week of August. Breakfast was good, but very busy on Sunday mornings. About 1 mile away from Route 17 which is the road that has most of the places to eat and shop. Its an easy drive to get to Ocean Blvd and Broadway at the Beach from this hotel. First time at Myrtle Beach, but overall it was great trip and we all want to go back next year.
Genuine Expedia guest review
Other trip Sep 2, 2014
GiGi
US
2.0 / 5Fair
"Bad"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The room had a great view but there where dead bugs every where, cigarette burns in the bedding,carpet was gross. The coffee pot in our room was broken and we asked for another one 4 times and still did not get one. The staff was horrible and didn't seem to care. Great price but you get what you pay for!
Genuine Expedia guest review
Other trip Sep 2, 2014
kimmy
US
4.0 / 5Excellent
"not as close to sights"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
took grand kids for their birthday they had a great time ! did not like pool towel policy will bring own beach towels next time.
Genuine Hotels.com guest review
2 night trip Jul 29, 2014
v. collins
US
3.0 / 5Good
"last stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
i have been staying here for over 15 years. they now sensor ur internet usage, blocking undesirable sites. its my laptop and no one has the right to sensor my laptop. love ocean annies music, but will find another hotel next august
Genuine Hotels.com guest review
5 night trip Aug 24, 2014
don
US
5.0 / 5Outstanding
"Myrtle Bch stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved the Ocean Club Resort. The hotel's pool side bar & lazy river are a lot of fun. Very friendly Hotel Staff.
Genuine Hotels.com guest review
2 night family trip Aug 26, 2014
Maria M
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time, had to request towels a couple of times, overall, very nice time, we have stayed with you before and will again.!!
Genuine Hotels.com guest review
4 night family trip Aug 24, 2014
Julia
US
4.0 / 5Excellent
"Great location and entertainment; room rundown."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was as expected since I was familiar with the hotel. Rooms are rundown and quality of maintenance and repair is poor. Had to call for bath towels twice.
Genuine Expedia guest review
Other trip Sep 1, 2014
andy
US
5.0 / 5Outstanding
"Late summer vacation"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Second time staying here, and this trip was even better than the first. Right on the beach and close to everything. Free lunch on the beach is added bonus. Room was recently updated with new furniture and a large flat screen. We were oceanfront on the 16th floor with an amazing view for the fireworks.
Genuine Hotels.com guest review
3 night romance trip Aug 25, 2014
Russ
US
5.0 / 5Outstanding
"On the beach..relaxing."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was perfect for family and the amenities were a plus.
Genuine Expedia guest review
Other trip Aug 30, 2014
monique
US
5.0 / 5Outstanding
"We love it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was so nice and helpful. The room was great. I will come back to this place.
Genuine Expedia guest review
Other trip Aug 29, 2014
J
US
4.0 / 5Excellent
"great weekend getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
we had an AWESOME time. took the kids for a weekend getaway, spent most of time in lazy river and 2 pools, on the beach, great hotel for the price. housekeeping very nice and hardworking.
Genuine Hotels.com guest review
2 night family trip Aug 22, 2014
L Jones
US
4.0 / 5Excellent
"Enjoyed our stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
We took a short one-night two-day trip to Myrtle Beach and stayed at the Sands Ocean Club Resort. It was perfect for a short visit because of all the things to do right there at the hotel. We enjoyed all of the amenities; indoor and outdoor pools, lazy river, hot tub, Annie's club, Annie's Convenience Store, and the River City cafe overlooking the pool and beach. The burgers were to die for!! We even went to the gym! The view from our room was spectacular and beach access was perfect. We would absolutely stay there again.
Genuine Hotels.com guest review
1 night trip Aug 20, 2014
Diane Lucas
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel was a great location, wasn't a high class hotel, but good for our purpose. Its the only hotel along that stretch of the beach that has lights that light up the beach all night long. It will be my hotel choice the next time I go as long as the price is right.
Genuine Hotels.com guest review
2 night family trip Aug 22, 2014
Tim
US
1.0 / 5Poor
"sands ocean"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
great location! right on the shore line, however the room I was in was so dirty I did not stay the night. I left.
Genuine Expedia guest review
Other trip Aug 26, 2014
A Traveler
US
1.0 / 5Poor
"Terrible!!"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Save your money. Do not stay here! Came to the beach one day early, so we had to get a hotel for 1 night until our other hotel (Dunes Village=Awesome) came available. Besides the staff, wich were friendly and helpful every other aspect was horrendous. Opened the door to the room to be greeted with a funny smell,1960's appliances, broken door handel, stained walls, dirty nasty carpet that was pulled up from the walls, a huge gap in doors between rooms of wich I could see into the other side. The whole hotel is dirty. The pools looked like they were cesspools. I felt very uncomfortable would not take my socks off and would not get in the pools. Luckily is was only for night.
Genuine Expedia guest review
Other trip Aug 25, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
For the money we spent on the room it was not bad. My major complaint is the mold on the walls in our room. I realize its very humid there but that was disgusting!
Genuine Hotels.com guest review
2 night family trip Aug 19, 2014
Mary
US
4.0 / 5Excellent
"Good value for the price...but"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My only real complaint was the service at restaurant/bars. If you purchase a drink from one area of hotel the bouncers harass you for carrying it to another restaurant. I would have spent $200-$300 in the restaurant/bars during my stay but because of the way they treated me when I tried to carry a drink (that I purchased from them!) in I didn't spend another dime in their restaurants or bars.
Genuine Hotels.com guest review
2 night business trip Aug 19, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Love the location! However this is not a kid friendly environment. Between lounges/nightclub in front and large bar with drunks in the back. Worst of all, Guess where the smoking area is outside. It's the entryway from pool to the hotel. The one opposite the bar. The rooms were ok but in need of repair, especially the bathroom. Does have a safe in room which I highly recommend!
Genuine Hotels.com guest review
4 night family trip Aug 16, 2014
Tracy
US
3.0 / 5Good
"not for everyone"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
booked thru hotel.com. check-in was pretty quick. stay in a room on 6th flr. Had to have maintenance man help us with the electronic lock on front door. the hotel receptionist gave us a room with a partial view of the ocean even though we did not request it, which was great. the furniture was a little outdated but I didn't care as long as the room was comfortable. And it was comfortable. the hotel was oceanfront and attracted a lot of families with kids. the resort had a bar on the beach called Ocean Annies. The bar had live music for ten hours a day and the band played great music, which was enjoyed while me and my husband lounged in the pool. overall the hotel was not the newest but what people call old AND outdated, we called it a hotel with character. the only quip we had was the breakfast buffet in the hotel. save your money and eat somewhere else.
Genuine Hotels.com guest review
2 night trip Aug 12, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
no a/c in hallway, everything inside looked and felt outdated except for tv. amenities appeared to be awesome( unfortunately we did not have time to enjoy them) staff was hard to understand and we had difficulty locating our room originally
Genuine Hotels.com guest review
1 night family trip Aug 16, 2014
A Traveler
US
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