"Best place to stay at the beach"
I love this hotel, it is a great pleasure to stay here. The staff is great! A+Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your review. We look forward to hosting you in the future.
Over all, The Sands is a older resort and it shows. We had to call for enough towels and washcloths. We did not have maid service the last two days. If I had been an owner or an exchange from another resort I could have understood, but being a paying guest is a different classification.Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for taking the time to comment. We strive to give the best hospitality possible. We will use this feedback to strengthen our service.
"good place to stay"
can you get me another dealGenuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your review. We hope to see you again soon.
Great for a fun time! Needs some renovation, and the room was less than impressive. But bars were alot of fun!Genuine Expedia guest review
Response by Sands Ocean Club Resort Thank you for taking the time to comment. We are glad you enjoyed your stay and hope to see you again soon.
Great location and amenities. Rooms a bit musty however. Property in need of some upgrades for sure.Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your review. we appreciate the feedback and will use it to better service our clients.
Mildew in shower. Needs renovation And it was listed as a hotel but was a timeshareGenuine Expedia guest review
Response by Sands Ocean Club Resort Thank you for taking the time to give a review. We value your feedback and will use it to better service our clients.
"Brand new, nicely appointed condo."
I'll start by saying that the condo was beautiful and we enjoyed staying there. The owners had a memberhsip to the Atlantica Beach Resort, so we were able to use their passes to park on the board walk and use the beach front of the resort. NICE perk! Now I'll tell you the frustrating part. If you're arriving after 5pm, you have to call ahead, which […] would be fine, but after calling and holding (3 times) for several minutes it was getting close to 4:30pm and I was worried we wouldn't be able to check in. I had to call Expedia to intervene for me, which they did. Thank you Expedia! Our keys were locked in a lock box, which we picked up well after dark. The directions were very confusing and maps impossible to read (no street names, no numbers on buildings). The written directions told us to turn left out of the parking lot and after about 15 minutes of confusion we figured out that we were supposed to turn right. I did complain about the directions when I checked in that morning, but no one seemed to care at all. One lady just walked away after giving me a dirty look. Read moreGenuine Expedia guest review
Response by Sands Ocean Club Resort Thank you for taking the time to post a review. However we think this may be for another resort. We do not have a lock box and we have a front desk that is open 24hrs. Guests may check-in anytime after 4p.m.
"Have loved staying at Sands Ocean Club 20 years."
Easy and Fast check in. Nice room with nice view of the Ocean. Great band at Ocean Annie's. More than enough lounge chairs around pool, covered area with table and chairs, lazy river. Best breakfast buffet of anywhere on the beach. Thomas is famous for his omelets. Convenient to large mall, Tanger outlet, golf course and restaurants, nightclubs.Genuine Expedia guest review
"some pluses and minuses"
Hotels.com person said we got oceanfront, but hotel had signed us for ocean view and did not have oceanfront available the first night. We believe the people at the hotel. Several palmetto bugs required dispatching. Room not ready even at check-in time, and maid service was haphazard, though calls to Housekeeping got supplies quickly. Front desk personnel […] friendly but couldn't answer questions. We go to MB often, will likely stay elsewhere. Nice that a live band played daily even in September. Sandals Bar was nice. Read moreGenuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for taking the time to post a review. Your comments will help strengthen our service in the future.
"Filthy and full of rude people"
The only thing nice about this hotel is the location and the sweet girl at the front desk who works the front desk at night. Our original room was disgusting with an unmade bed, a half empty drink can on the counter and urine on the seat of the commode. The hotel smells of stale smoke and mold and the staff except for the lady at the front desk are […] very rude. I wouldn't recommend this hotel for anyone with children - as the adults aren't a very good example of how good people are supposed to act. Read moreGenuine Expedia guest review
The tub was dirty and had to ask for towels several times only to be told they were "out" they finally "found" 1 towel. Housekeeping never showed up once.Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your feedback. We appreciate your comments and we will use them to better our service.
"Oldie But Goodie!"
Yes this place is old but it HAS EVERYTHING! 2 bars (one is the only ocean front bar on the beach) 2 pools 2 hot tubs, food, view. For the price you can't beat it!~Genuine Hotels.com guest review
Response by Sands Ocean Club Resort We are happy you enjoyed your stay at The Sands Ocean Club. Our staff strives hard to ensure a good time and good service. We look forward to hosting you in the future.
"Housekeeping needs improving"
Floors look as though they haven't been cleaned in a long time. Sticky stuff in carpet, loose shoe moulding tiles in bathroom, broken or loose fittings, bits of trash on floor everywhere . I was actually concerned they might charge me for those pre-existing damaged fittings or a torn shower curtain by earlier guests. The maids only came into the room […] once in the 3 days there and not sure why they bothered then. I found 2 key cards (room key envelopes) between the bed and bed side table. I'd really be upset if the pricing of the room weren't so discounted, but I guess you get what you pay for! Read moreGenuine Expedia guest review
the room we got was dated but clean the outdoor bar and deck with live music was awesome will be backGenuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for taking the time to comment. We are glad you enjoyed your stay and look forward to hosting you in the future.
"Room a huge let down."
Location and staff were great . Room was a mess. Carpet was filthy. Weird shape kept wall unit ac from reaching the bathroom on other side of room and around a corner. Shower curtain was covered in mildew. . Found old food behind dresser and under one bed. Nasty stains on box spring. Room need some majoy TLC.Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for taking the time to comment. We will use your feedback to fix any needs in the room you were assigned.
"knee replacement recovery"
We like to spend about 3 to 5 days a month in Myrtle Beach. SANDS Ocean Club is now our new favorite. We never had to leave the resort because there were so many amenities. Usually hotel restaurants are awful, however, Windows restaurant served a good economical breakfast and then the River City Cafe offered enough options for our other snacks and meals. […] They have the BEST burgers! It's great to avoid the traffic and hassle to go out for every meal, however, with River City Cafe we could order take out with an adult beverage and eat in the room. Outside ocean front entertainment deck, Ocean Annie's had the BEST band. There were two steps to Ocean Annie's and the attendants/bouncer/security gentleman were always on the ball to offer assistance with my walker and helping me go up and down the steps with an offer an arm or hand to keep me safe. I am thankful to those gentlemen and all the staff from frontline check in and the kindness of the housekeeping staff. Everyone always had a smile and nice greeting and genuine courtesy to offer a pleasant getaway. We look forward to our next MYR getaway at Sands Ocean Club. Read moreGenuine Hotels.com guest review
Response by Sands Ocean Club Resort We are glad you enjoyed your stay with us. Hope to see you again soon.
"Perfect for Ocean Annies and beach walking"
While the building itself could use a makeover in the worst way, the staff was one of the most friendliest and hard-working I've ever seen. They went out of their way to make me feel at home, and I could not have been any happier with the customer service provided!!!!!!!Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for taking the time to respond. Our staff strives hard to give the best service possible. We will use your feedback to be able to better serve our clients in the future.
The hotel was okay. It didn't have the fanciness of other hotels but the staff was great and the whole feeling of the hotel was wonderful. The price for my stay was off the chart (good) and that is what made it worth it. No bugs or unpleasantries of that sort. My stay was GREATGenuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for taking the time to comment.
Upon reading the mixed reviews I was concerned about this hotel. We though had a very positive experience. I think the differentiation of room quality is due to some rooms are owned as condos and rented out as hotel rooms when the owners are not using them. Our room was this case and it was in excellent condition. I could see though from the balcony […] that some rooms were under going renovations. The reason it didn't give the hotel a 5 on condition of hotel and staff is due to the shear volume of use of the hotel. We went labor day weekend and it was packed. I would advise upon checkin asking if your room has been renovated lately or not. Read moreGenuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your review. We are happy to hear you had a great time.
1st room we stayed in was dirty and a/c not working properly. We asked to change rooms and 2nd room newer and cleaner. We used to stay here years ago and it has gone downhill. Will never stay there again. Not worth $100 a night.Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your review. We are sorry to hear your experience was not what you remembered. We are glad to hear however our staff was able to relocate you into a newer room.
"great oceanview location"
We had been to Ocean Annie's to party while staying at another location a few years ago. We loved that we could virtually stay on the property and find lots of fun . Heated outdoor pools were nice at night.I wouldnt take kids here cause its a place for adults to have fun and throw a few back. Thats why we went....to unwind and relax. Great stay.Housekeeping […] was very nice every day.We will be back next year! ! Read moreGenuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your comments. We try our best to give our guests a great onsite experience. Glad to hear you enjoyed your stay.
"Another Fun Year!"
We stay here every year at the same time of year and have a blast! We see lots of old friends we've made along the way and always meet new ones! If you are looking for a fun adult place to stay this is definitely what you're looking for!Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your review. We look forward to hosting you in the future.
"In bad need of repairs...."
Room keys stopped working several times... they didn't work for the parking garages either... kept having to go to front desk to get new keys... a lot of driving around trying the parking gates.... had to back into the middle of the street. Elevators not working .... stopping short of floors and doors closing on people... stop 6 inches short of floor […] and people tripping off of elevator.... Ice machines not working .. In one our rooms the air not working and the refrigerator didn't work... smelled of a burning smell.... Read moreGenuine Expedia guest review
"Right on the Beach"
Location is awesome could not ask for better. Anything you might need to purchase is within walking distance. Hotel is old and it shows. The free water park etc that they advertise is somewhat misleading. Staff were not always the friendliness. Price and Location are the only two features I can give a good rating on for this hotel.Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your comments. Our staff works hard to make every guests stay enjoyable. We will use your review to help improve customer service.
"Great for the price!!!"
Keeping in mind I got a great deal for my hotel room, this hotel was great. We had a great beach front room. Only complaints were the comfort of the mattress and having to pay for caffeinated coffee while decaf was free. Great location with lots of things to do for the family... it is a drive to get anywhere besides the hotel commodities and the beach. […] Friendly staff although not very helpful as far as visiting the free water park... Make sure you ask for details before going to water park, you need a wristband the hotel will give you, but only if you ask. We did have a great time and I would book with this hotel again... (but I would bring my own pillows!) Read moreGenuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for taking the time to comment. We will use them to help better service our guests in the future.
Great room with a great view. Best stay yet.Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your review. We are glad you enjoyed your stay and look forward to hosting you in the future.
"Thank goodness you only had to sleep there..."
It's what you would expect for the price point, but still disappointed in the cleanliness. Terrific ocean/beach view from the balcony facing the east. There were cigarette butts left on the balcony from the last occupants and housekeeping didn't bother to run the sweeper or change the linens during our entire stay. They started bringing clean towels […] after the 2nd night there and swept the bathroom tiles with a broom, but that was it. Glad I brought a can of Lysol. The "resort" is very outdated and the elevators incredibly slow. Very happy with the beach outside though - probably the best spot in that area. Ocean Annie's was a plus too. Great band that has been playing there for years and a nice place to dance and have drinks outdoors. Met a lot of happy people in the 40 age group during the last week of August. Breakfast was good, but very busy on Sunday mornings. About 1 mile away from Route 17 which is the road that has most of the places to eat and shop. Its an easy drive to get to Ocean Blvd and Broadway at the Beach from this hotel. First time at Myrtle Beach, but overall it was great trip and we all want to go back next year. Read moreGenuine Expedia guest review
The room had a great view but there where dead bugs every where, cigarette burns in the bedding,carpet was gross. The coffee pot in our room was broken and we asked for another one 4 times and still did not get one. The staff was horrible and didn't seem to care. Great price but you get what you pay for!Genuine Expedia guest review
"not as close to sights"
took grand kids for their birthday they had a great time ! did not like pool towel policy will bring own beach towels next time.Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your review. We are sorry you did not like the pool towel policy. These were put in place to guarantee our guests had towels and non guests did not take them.
i have been staying here for over 15 years. they now sensor ur internet usage, blocking undesirable sites. its my laptop and no one has the right to sensor my laptop. love ocean annies music, but will find another hotel next augustGenuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for your comments. Sorry you did not like the policy on internet usage. We try to keep sites that cause viruses at bay.
"Myrtle Bch stay"
Loved the Ocean Club Resort. The hotel's pool side bar & lazy river are a lot of fun. Very friendly Hotel Staff.Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Thank you for taking the time to comment. We are glad you enjoyed your stay with us and look forward to seeing you again in the future.
We had a great time, had to request towels a couple of times, overall, very nice time, we have stayed with you before and will again.!!Genuine Hotels.com guest review
Response by Sands Ocean Club Resort Glad to hear you enjoyed your stay. We are sorry you experienced problems with towels. We will have that fixed for your next stay.
"Great location and entertainment; room rundown."
It was as expected since I was familiar with the hotel. Rooms are rundown and quality of maintenance and repair is poor. Had to call for bath towels twice.Genuine Expedia guest review
"Late summer vacation"
Second time staying here, and this trip was even better than the first. Right on the beach and close to everything. Free lunch on the beach is added bonus. Room was recently updated with new furniture and a large flat screen. We were oceanfront on the 16th floor with an amazing view for the fireworks.Genuine Hotels.com guest review
"On the beach..relaxing."
Hotel was perfect for family and the amenities were a plus.Genuine Expedia guest review
"We love it."
Everyone was so nice and helpful. The room was great. I will come back to this place.Genuine Expedia guest review
"great weekend getaway"
we had an AWESOME time. took the kids for a weekend getaway, spent most of time in lazy river and 2 pools, on the beach, great hotel for the price. housekeeping very nice and hardworking.Genuine Hotels.com guest review
"Enjoyed our stay!"
We took a short one-night two-day trip to Myrtle Beach and stayed at the Sands Ocean Club Resort. It was perfect for a short visit because of all the things to do right there at the hotel. We enjoyed all of the amenities; indoor and outdoor pools, lazy river, hot tub, Annie's club, Annie's Convenience Store, and the River City cafe overlooking the pool […] and beach. The burgers were to die for!! We even went to the gym! The view from our room was spectacular and beach access was perfect. We would absolutely stay there again. Read moreGenuine Hotels.com guest review
The hotel was a great location, wasn't a high class hotel, but good for our purpose. Its the only hotel along that stretch of the beach that has lights that light up the beach all night long. It will be my hotel choice the next time I go as long as the price is right.Genuine Hotels.com guest review
great location! right on the shore line, however the room I was in was so dirty I did not stay the night. I left.Genuine Expedia guest review
Save your money. Do not stay here! Came to the beach one day early, so we had to get a hotel for 1 night until our other hotel (Dunes Village=Awesome) came available. Besides the staff, wich were friendly and helpful every other aspect was horrendous. Opened the door to the room to be greeted with a funny smell,1960's appliances, broken door handel, […] stained walls, dirty nasty carpet that was pulled up from the walls, a huge gap in doors between rooms of wich I could see into the other side. The whole hotel is dirty. The pools looked like they were cesspools. I felt very uncomfortable would not take my socks off and would not get in the pools. Luckily is was only for night. Read moreGenuine Expedia guest review
For the money we spent on the room it was not bad. My major complaint is the mold on the walls in our room. I realize its very humid there but that was disgusting!Genuine Hotels.com guest review
"Good value for the price...but"
My only real complaint was the service at restaurant/bars. If you purchase a drink from one area of hotel the bouncers harass you for carrying it to another restaurant. I would have spent $200-$300 in the restaurant/bars during my stay but because of the way they treated me when I tried to carry a drink (that I purchased from them!) in I didn't spend […] another dime in their restaurants or bars. Read moreGenuine Hotels.com guest review
Love the location! However this is not a kid friendly environment. Between lounges/nightclub in front and large bar with drunks in the back. Worst of all, Guess where the smoking area is outside. It's the entryway from pool to the hotel. The one opposite the bar. The rooms were ok but in need of repair, especially the bathroom. Does have a safe in room […] which I highly recommend! Read moreGenuine Hotels.com guest review
"not for everyone"
booked thru hotel.com. check-in was pretty quick. stay in a room on 6th flr. Had to have maintenance man help us with the electronic lock on front door. the hotel receptionist gave us a room with a partial view of the ocean even though we did not request it, which was great. the furniture was a little outdated but I didn't care as long as the room was […] comfortable. And it was comfortable. the hotel was oceanfront and attracted a lot of families with kids. the resort had a bar on the beach called Ocean Annies. The bar had live music for ten hours a day and the band played great music, which was enjoyed while me and my husband lounged in the pool. overall the hotel was not the newest but what people call old AND outdated, we called it a hotel with character. the only quip we had was the breakfast buffet in the hotel. save your money and eat somewhere else. Read moreGenuine Hotels.com guest review
no a/c in hallway, everything inside looked and felt outdated except for tv. amenities appeared to be awesome( unfortunately we did not have time to enjoy them) staff was hard to understand and we had difficulty locating our room originallyGenuine Hotels.com guest review
The hotel was not the cleanest or in the best shape, but it was comfortable enough and very convenient to get to as well as nicely situated right on the beach. Our main problem was the noise from the hotel's outside restaurant/bar - it had live music playing most of the day and until about 11 p.m. Even on the 8th floor of the hotel it was too loud for […] either kids or adults to get to sleep. Read moreGenuine Hotels.com guest review
When you get to the hotel you've got to be mindful of the parking cause they have one parking garage in front of the hotel the other across the street you'll have to pay for parking outside of the garage around the hotel next if you're looking for luxury this isn't it the hotel looks like an old building but it does have a spa and a nice lounges inside […] and out it's right next to the beach which is the only real benefit the view from the room was beautiful so in closing if you're really picky about the hotels you stay in this isn't the one for you but if you just wanna enjoy the beach this is a perfect place to stay cause I would stay here again Read moreGenuine Hotels.com guest review
Location was wonderful for us. Room was clean not dated but loved my stayGenuine Hotels.com guest review
"Unfriendly hotel staff"
the staff treat guest who are staying just a night or two with disrespect and give preference to the condo or time share owners. not at all close to most sights but it is right on the beach. decent rooms, a little out of date. The rooms had been cleaned, but not well.... we had greasy hand prints on the head board to our bed.....Genuine Hotels.com guest review
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