"Just not what we expected."
We got to the hotel and Tiffiany the girl at the front desk had a very nasty attitude. No one offers any info about the other parks in the area. We got to our room 720 it is smaller then my living room, not the luxury sweet it was supposed to be The beds if you sat on the end would flip over and you would fall off the bed. If you want to get to the […] balcony you would first need to hop of the bed, The shower would move when you step into it. Not to mention the roach in my wife's shoe. This place is a dump, I would never step foot back in there. But the location was great! Read moreGenuine Hotels.com guest review
"Outdated but fantastic location"
My wife and I stayed overnite just to get away and do some shopping. I had seen reviews of how dirty and nasty rooms were but we were satisfied with the conditions considering how outdated the hotel is. I didn't see roaches or have to re-clean the floors. If I Had to complain about anything it would be the shower was slow to drain. The location is fantastic […] and makes up for the hotel being outdated, close to golf coarses, restaurants, grocery store. We sat on the balcony and listened to the band play, it was very relaxing. I would stay again Read moreGenuine Hotels.com guest review
Room 1414 was discussing and smelled like an ash tray. Never stay at this place!!! Room 1205 is equally disgusting. Stayed there one night week earlier and hotel would not cancel my 2nd night. Very very disappointed.Genuine Hotels.com guest review
"liked having everyyhing I needed on sight"
We had a great time, and are thinking about a return visit. The hotel in all was great. The room was ok, not as nice as some. Frige needed a little help. We really enjoyed the bands on the deck, and spent every night there dancing, It was also nice hearing the band while on the beach during the day.Genuine Hotels.com guest review
I would not stay here again. I insist that you stay at another hotel.Genuine Hotels.com guest review
Our room has not been updated since the hotel was built. It was very old and discussing. The balcony door didn't shut all the way,let alone lock. The shower was GROSE.Genuine Hotels.com guest review
Loved it, tell them that arrived at 4:30 pm (check in is at 4 pm) and my room was not ready yet, to reward us had a very nice suite, very good atmosphere, very good food too the restaurant Windows, was very good breakfast buffet for $ 10.00, many varieties of breakfast and scrambled egg mmm great, the only bad thing is that only staying me 2 days and […] a night, for another time, I would stay, but for a week Read moreGenuine Hotels.com guest review
"Would stay again"
The rooms are very modest, but clean. I stayed with my husband and two teenagers and we really enjoyed it. It seemed to be the place to be at night. There were a lot of people on the beach at night in front of our hotel because it was very well lit. We enjoyed fireworks on the beach. I'm not a fan of bars and wild nightlife, but you could hear the music […] on the beach, which was nice. Overall I enjoyed my stay alot!!! My 19 year old has never liked the beach much, but he loved it!!!! Read moreGenuine Hotels.com guest review
"Good Price, Nice Place"
Enjoyable stay. Could use updates, but good for the price. Staff was ok, lots to do.Genuine Hotels.com guest review
Hotel is a little out dated but the service was great, room service did not make the beds but did provide towels , it was nice being on the beach and driving distance from many attractionsGenuine Hotels.com guest review
I would stay here againGenuine Hotels.com guest review
"Ready to go back!"
Great place to stay, big rooms, Ocean Annie's, large beach area, 3 pools, and every room has a view!Genuine Hotels.com guest review
Great place. Don't forget to ask about the extra amenities. We found out about the free lunches on the beach at the bar, free entry to a water park , and free golf two days into our 4 day vacation. took full advantage of the water park. The beach was nice but not the best place to surf.Genuine Hotels.com guest review
"definitely lacks service"
The hallway on our floor smelled putrid, our room's balcony was just over a really odorous garbage dumpster, and housekeeping never came to our room to freshen towels or otherwise -- even though we phoned for them. I honestly felt like we were staying in another country. Also, the outdoor amenities at this location are misleading as the photos on the […] website are of much more expansive pools and outdoor fun areas than the Myrtle Beach location offers. Read moreGenuine Hotels.com guest review
"Family vacation was a blast"
Great staff, great location, close to everything!Genuine Hotels.com guest review
I was disappointed in the room. The location is great but the room needed lots of attention. The carpets were thin and stained. The mattress was not good quality. The bedspread was very thin, fabric picked and outdated. Bathroom may have been clean but had stains so it did not feel clean. We had a 3 night reservation but I actually checked out the very […] next morning and found other accommodations. Read moreGenuine Hotels.com guest review
Needs some major upgrades. Looks like most of it is timeshare or condos people own and rent out if this is the case they need to get with the program and update appliances and electronics. I felt like it was 1992 when I was in the room. Not at all the experience I thought I was paying for. Also the hotel was hot like they were conserving energy but […] for the guests it was muggy and nasty and made the hotel hallways smell horrible. Read moreGenuine Hotels.com guest review
"Not a family friendly place"
Lots of drunken party goer's. People wandering the halls at all hours talking loudly.Genuine Hotels.com guest review
The hotel itself is very old and rooms are outdated. Sandals bar and ocean annies are great places. But to me Sands Ocean Club is not a family oriented resort.Genuine Hotels.com guest review
"Great location, great hotel"
Our hotel room was nothing super fancy, but it had everything we needed and was steps from the ocean. Check in took less than 2 minutes and check out was just as simple. We would definitely stay here again. The only negative was the music was pretty loud at bedtime, but my husband and children and I didn't have any trouble falling asleep after a day […] playing on the beach and in the pools. Read moreGenuine Expedia guest review
Bathroom needs updating. Beds were worn outGenuine Hotels.com guest review
Not a bad place to stay for bike week. Had to make many calls for maintenance to check the A/C. Also had to call just to get pillow cases and towels for our room which was supposed to have been ready. Could have been quite a bit better for the money we paid.Genuine Hotels.com guest review
The mattress on the beds could have been updated and cleaner.Genuine Hotels.com guest review
The hotel was nice but it was at the furthest end of Myrtle Beach. It would be great for people that like the beach relatively quiet and don't mind driving to attractions.Genuine Hotels.com guest review
"Older hotel but good location"
This is definitely an older hotel which has been updated, but you can tell it is still old. The first room we were given had an adjoining door to the room next door and at 7:30 am on Saturday, I could hear the little girl and her family talking like they were in OUR room! So I went down to the front desk and asked if we could change rooms....they were […] very nice and accommodating and gave us another room without the adjoining door. MUCH better and even though smaller, the room was more updated and nicer. Nice pool and we loved the pool bar and the band playing all afternoon while we were on the beach! Overall it was ok but not sure if I'll go back. Read moreGenuine Hotels.com guest review
"These are private condos that are rented"
The Sands Resorts are privately owned condos that are rented out when not in use by owner. Units condition will vary a lot due to this. We could see rooms with Flat Screen TVs where ours was dated with original cabinets, most likely older carpet and not so hot decor. The common areas were very nice; the buffet was great with out 9 yr old eating free […] ($8 per adult) with Omelets, scrambled eggs, great French toast, and more. Price to be right on the beach is great. You should know that the Lazy River and some other amenities are located at another Sands Resort which I believe you can access: we only went down for one night so did not look into this. Two pools where good size and it is a plus to have an indoor pool. Read moreGenuine Hotels.com guest review
Overall everything was really nice. It would be much more accommodating if guest were allowed to use a cart on their own. I asked a young man at the door if I could use a cart, and he very rudely answered "no". I understand these bellman count on tips from guests, but you should be allowed the option of doing it yourself. The only other thing that was […] a little off, was the air in the room. It never cooled off properly, but we just left the door open and enjoyed the breeze from the ocean. We will definitely go back again. Read moreGenuine Hotels.com guest review
Not really a place for kids. But was still a nice get awayGenuine Hotels.com guest review
Like staying here...could use some sprucing up. All I need all...good experience. Friendly staff.Genuine Expedia guest review
"Unexpected bar activity at night."
Although the hotel itself is in fair condition for such an "Old" building there were some negative issues with the room to include what appeared to be dark mold on the ceiling and a broken air conditioner. The most disturbing thing about our stay (we have young kids) is that the bar in the front foyer starts up around 4pm and the drunks are obnoxious, […] loud and rude to passing patrons in the lobby. There is no way to bypass this bar after 4pm if you want to take the family out for dinner and return to your room. If the bar contained the party goers it would be fine but they populate the lobby area as they become more intoxicated. I love a vibrant atmosphere from time to time but I was definitely not prepared to explain this raucous behavior to my 8yo twins. I suppose if one had no kids and was there to "hook up" this would be the best hotel in Myrtle Beach, however unless I was offered a Free stay I would NEVER stay there again with my kids. Saving grace during the day is that the Breakfast Buffett is really good (although the A/C there wasn't working either) and the Staff is very nice. Read moreGenuine Expedia guest review
Over all good experience. Staff was very friendly. Room was ok, needed some repairs, Hotel also. Lobby got very adult after hours, our 11 yr. old heard some alcohol induced slurs !! Over all good stay.Genuine Hotels.com guest review
The location was wonderful. In general all was good with one exception. The bed mattresses needed replacing 10 years ago. They were the most uncomfortable mattresses I have ever and I underline ever attempted to sleep on.Genuine Hotels.com guest review
"This hotel is a must visit resort"
The hotel itself was beautiful! I loved the different pools and the outside decks as well. the scenery was awesome. my only complaint was the room was nasty and not clean at all. I had to switch my first room out because the toilet was stopped up and overflowing, the next room they gave me, the floors was dirty the bed linen was dirty as well like as […] if it wasn't changed from the last guest who stayed. room service did not provide fresh wash clothes or towels for the whole 3 days. But over all the hotel, pool, spa, outside decks and location was the best part. I enjoyed myself and I would go back Read moreGenuine Hotels.com guest review
"Not for Kids or Families"
I stayed at the Sands Ocean Club on the last weekend of spring break for my kids. The pools were all suited for adults, with no kids play pools or anything for kids. The guests in the hotel were more interested in the hotel bar, and drunks were all over the place. The hotel features an indoor and outdoor bar, and would be good for a party person, but […] not family friendly at all. The rooms were standard for a 2 star type place, and the staff was friendly. Read moreGenuine Hotels.com guest review
"Overall great. Will visit again"
Check in was easy and friendly. Housekeeping leaves alot to be desired. Very slow. Location and overall experience was good.Genuine Expedia guest review
"Excellent bellmen, room horrible"
The bellman couldn't have been more polite and helpful however The room (room #1026) was horrible The sheets had stains(called left voicemail for new sheets and never got them, even when maid service came STILL didn't change sheets) Mattress was so old you could feel the springs, and closet door was off the hinges and sitting in the closet.Genuine Expedia guest review
My first dissapontment was finding out they no longer had an airport shuttle...cost me $150 to rent a car. Room was dirty...hallways smelled..pools were filthy. Buffet breakfast was OK. The hotel was conveniently located near the venue where I was attending a wedding.The only other positives were that our room had a balcony overlooking the ocean, but […] while standing on it, I almost got hit in the head by a cigarette butt that someone had thrown from a higher floor. Also, the lady who ran the store(s) was very nice. Read moreGenuine Hotels.com guest review
"Reasonable Place-Reasonable Price"
I have stayed now at four resorts in the Myrtle Beach so far. With the exception of the maintenance and upkeep of the facilities being just okay, I thought that my overall experience was quite good. The price was the least that I've ever paid of the places that I've tried (although thre may have been a special price that they had in April). Most rooms […] have an ocean view due to the shape of the building. The fitness room was pretty minimal but had most of what I needed although the presence of only one treadmill required that I occasionally wait for its use. There are no free weghts. The sauna was not working at the time. It was clear that the room had not been renovated for a while but it was thoroughly clean and comfortable. Maid service was a little inconsistent and i had to ask for some items once. I really like the fact that they give you coffee every day for the coffee maker. The pool and hot tub are both indoors which, in April when it's raining, is actually nice. The live band that they had outside playing daily at the bar was a nice touch and very entertaining. I did not try their restaurant for breakfast or dinner but, for lunch, the food was good and reasonably priced. But buy your smoothies at the bar, they are cheaper. Night life at the indoor bar appeared to be very popular (and a bit loud) but I can't comment further since I didn't participate. The people at the front desk were always very polite and very helpful. Overall, a good experience and I would definitely return there if the price was similar to my last stay. Read moreGenuine Hotels.com guest review
Over all good stay at this resort. Definitly a good place to stay if you aren't using the hotel for anything more than sleeping. Right on the beach. Great staff! The rooms were small but absolutely worth the priceGenuine Expedia guest review
"Great Hotel easy to find Good locationGreat parki"
Loved the hotel will stay there again Had a little trouble finding the River Cafe but did find it and was pleased with the service.Genuine Expedia guest review
We love the indoor pool and hot tubs. A reasonable price....and its in a nice area. Two parking decks give plenty of parking. Close to everything. Cant wait to stay again!!Genuine Expedia guest review
"Hotel is on the beach, and has everything you need"
Hotel has everything you need right there, resturant, bars, live music, stores, laundry mat, pools, lazy river, spa, and more.Genuine Expedia guest review
"could have been more customer friendly"
1 rep was not so nice. Agree could not find my reservation. Ariel was wonderful she contacted hotel.com they found my reservation. Only had 1 need room went to front desk girl with glasses reading book ask if I could get sheets she said yes when I back to the room no clean sheets. She was not very helpful both of the times.Genuine Hotels.com guest review
Right on beach but not a lot within walking distance. Great price for an older hotel. The staff was great!Genuine Hotels.com guest review
I'd definitely stay there again!Genuine Hotels.com guest review
"Ocean view is great, hotel itself is old, worn out"
We were allowed to check in early (nice). The suite (2 rooms, 2 beds + sofa) was rather unimpressive, especially for the price. EVERYTHING was very old - walls, faucets, kitchen doors hanging down or even falling off (seriously), coffeemaker not working well, kitchen utensils scratched up, etc. No HBO on TV (what?). My iPad could never connect to internet, […] I tried many times. No disposal in the sink (we paid for the full kitchen to cook at home). Soon after checking in, there was a water pipe breakage - no water for about 2 hours! meanwhile we cannot use the toilet, cannot wash hands, cannot make coffee, etc. Second day after housekeepers cleanup - no TV remote (found later under the end table!), no towels at all! The toilet got clogged up - had to wait for the serviceman to come and clear it. Sink faucets dripped, at the end of the stay the shower faucet was leaking badly. Bathtub was not draining well. We let kids use the 2 beds in the bedroom and my wife and I slept on the sofa in the main room - the sofa was PAINFUL to sleep on, sharp metal springs and tubes, I suffered through 2 nights. The front desk lady probably knew me by my voice on the second day, I can to make so many calls :) but she was nice and tried to be helpful, and I tried to stay calm :) We got free breakfast for 2 days when we complained about the no water situation, so at least we did not suffer for nothing. But the whole experience was rather negative, we were very glad to be done with this hotel. Read moreGenuine Expedia guest review
"Hotel close to the beach but old."
had a 1 night stay. Recieved a room with partial beach view. tha balcony was right up the restaurant ceiling wich was very dirt. The room needed a renovation. The TV was a huge black box and didnot work well. Called and they send maintenance people right away who changed it for another huge old TV that worked better.Genuine Expedia guest review
My family has a time share and I am always very pleased with Sands Ocean but my husband and I went for our 5 year anniversary (weekend) and we were very pleased. We will make it a point to stay here every time we come to Myrtle Beach.Genuine Expedia guest review
"Would NOT go back"
The view from the hotel was the only good thing. The room was not clean and had hairballs in the bathroom that was not ours. Parking was HORRIBLE! I would not go back!Genuine Hotels.com guest review
"Will be coming back !"
Great hotel with an amazing view ! The staff were friendly & made sure our stay was worth it ! Me & my family will be returning & Sands Beach is now or resort of choice !Genuine Expedia guest review
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