With the exception of restrooms at the beachside pools, all facilities were in good repair. We chose this hotel for the waterpark which has a jungle-gym type of play area. Overall good experience except the property was so large it took extra time to walk form our room to the (several) pools or to the beach: not ideal if you have little ones. I suspected […] this might be a problem but the booking process did not make it clear that the Sand Dunes south proprty (vice Ocean dunes) would have been better. Read moreGenuine Hotels.com guest review
after booking my rooms i contacted the hotel directly to request the rooms close together. the front desk person gave me the room numbers and told me they even noted the account not to move them. upon arrival i was told sorry we are sold out and you are on two different floors 3 floors apart. The room quality was moderate there was a musty almost pet […] smell in the rooms and you could hear every step and voice in the hallways so sleeping in wasn't an option. In one of our rooms the smoke detector went off for about an hour around midnight while matinence was supposedly coming to fix it. After all the trouble I tried moving hotels for the next couple of nights and they refused to refund me even though they weren't able to give me the rooms i was promised. Luckily hotels.com took care of me where the hotel wouldn't. I have frequently visited this area for the past 10 + years and for the price I paid with all the inconveniences I will most definitely go elsewhere in the future. Read moreGenuine Hotels.com guest review
Very pleased with this hotel was able to check in earlier than expected and staff was very niceGenuine Expedia guest review
"right on beach"
I thought the hotel was very over priced for the accommodation they offer. Outdated in need of a make over.Genuine Hotels.com guest review
"Nice hotel by the beach"
The views and the location is very good, but the personal need to improve a lot, everything works in slow motion and the frond desk people are usually behind the door, you need to ring for somebody all the time. the internet is not working or working very slow if you stay on the upper floors, the room are not as clean as they suppose to be.Genuine Expedia guest review
"One too many dunes"
Actual wanted one it other dune location didn't even know this one existed but turned out be even better place to stay now became our family preferred place to stay at myrtle beachGenuine Hotels.com guest review
"Great overnight stay"
It was great and the price was just rightGenuine Hotels.com guest review
"Dirty and unpleasing room"
Room did not appear to be cleaned prior to our arrival, hair and dirt found all over bathroom floor, food left in refrigerator from previous occupants. Cold unwarm feeling about the room and walking through the hotel, the building is not very inviting. Clocks did not function, had a broken chair in room. Did like having 2 toilets in our room and plenty […] of sleeping area for a large family. The best feature along with the beach access would be the free water park passes however you must drive about 30 mins from the facility to the water park. Read moreGenuine Expedia guest review
A little older hotel but still nice for price paid expecally when considering all the family stuff to do on site. Could use a little updating but still had lots of fun. Bartender Austin at Margo's was great. My family loved it and will be giving them first shot at next myrtle beach vacation.Genuine Hotels.com guest review
Was nice and relaxingGenuine Hotels.com guest review
full of things to do. 50% off at Mangos restaurant. free access to the O.D. Pavillion amusement park, Whirl waters and Wheels. loved it...will definitely stay again!Genuine Hotels.com guest review
Needs upgrades badlyGenuine Hotels.com guest review
"Over priced,old & run down.Staff sucks!"
Extremely comparable to cheap hotels- I paid a lot for a crappie room Assuming I would have SOMETHING to brag about. (Should have saved my money and went else where or paid more for a nicer hotel) from what Expedia showed on site it looked like a nice place. It was NOT. Old,run down,neglected building and property. Doesn't even smell clean. The staff […] act as if they can't be bothered; just to check in they act as if you're inrtupting there personal phone calls. Wanted a nice night out with my husband AWAY from the kids, we drove 3 hrs for one night and it sucked. Read moreGenuine Expedia guest review
"A Time To Refresh."
My time there was good, I went for total rest which was great. I was very pleased with the oceanfront view.Genuine Expedia guest review
While this hotel was older and in need of renovations, the view and location were nice, the staff members were very friendly and helpful and you even get a pass and tickets to a few waterparks and attractions. I would definitely recommend this to my family and friends and I will be staying here again in the future.Genuine Hotels.com guest review
SucksGenuine Hotels.com guest review
"Beach was great!"
Hotel was so disappointing! When I checked in, I kept trying to erase the word "dump" that kept jumping to mind. I checked in about 6:00 on a Sunday but the luggage cart (one) "had not been returned" so I lugged everything up in 2 trips. The room appeared to be pretty clean but sloppy-the bedspread hung on the floor 2" all around-once I took my shoes […] off, I realized the carpet was very sandy. The patio door didn't latch and there was no security bar and the lighting was AWFUL. After a cursory look, I was really concerned about bugs, all kinds, but thankfully we were good in that dept. The linens were literally threadbare and one pillow was ripped so there was stuffing coming out of a 4-5" hole. The shower curtain rod was coming down. Did I mention the lighting was AWFUL? The refrigerator and microwave worked fine-I didn't use the coffee maker. The balcony had a stream of water from upstairs running down one end that had been running so long the paint was gone and the concrete was damaged. There was an awning below the balcony that was littered with trash, the "deck" chairs by the pool were old but functional but if you weren't on the concrete, you were in dirt/mud, not sand or grass. There was only one working ice machine for the first 6 floors. Each staff member that I talked to was polite and friendly but you could tell they were not "hospitality" personnel. Myrtle Beach has too many options, in the same price range, to make this anything but a bad deal. Read moreGenuine Expedia guest review
AMy stay there was just ok. I really didn't appreciate that our room didn't get cleaned all day Friday. We called about it and still no service. As far as the hotel room itself, great location and good things for the children to do. O the shower curtain needed to be changed maybe months ago. Advise: Even though the hotel need some restoration, do your […] Best on everything that can be done now, like the things I mentioned and customers can ignore some things. I would recommend, but also warn. Read moreGenuine Expedia guest review
"Close to the beach. Big resort."
Room was clean. Nice view of the ocean. The only thing we did not like was the mattress. It needs to be replaced. It was so uncomfortable that I slept in one and my wife had to sleep in the other.Genuine Expedia guest review
I expected the worse after reading these reviews so I was pleasantly surprised. Rooms were outdated, but clean. I thought it was worth what I paid. Good location.Genuine Hotels.com guest review
Well the first room wasnt ocean front like i wanted. The hotel was booked.so they upgraded me to a larger room for free and discounted the extra night. It was great customer service. Our children loved there water park and lazy river. And so did me and the wife. Its great they gave free tickets to wet wild and wheels. We used them the day we left. The […] first room we was to stay in did not smell clean. Had a bad oder. The rooms are a little out dated. Overall its a great place for kids. And good to stay for familys with children. I would stay again with my kids but if its a adult weekend away id look other places first. Read moreGenuine Hotels.com guest review
"ocean dunes resort"
We really liked the ocean and the beach was awesome, the pool was nice for our 3 year old. But!!, the rooms were filthy! The hotel it self was very old and ran down. We never felt relaxed in the room, it was that bad.. They showed us 4 rooms and none of them were clean.Genuine Expedia guest review
"Overpriced and Needs to be cleaned"
Customer service was decent but the explanation is a little unclear in regards to all of the amenities and everything you need with you to actually visit them. The elevator smell is very musty. The are spots within the hotel where there is no air conditioning outside of the rooms. Carpet is old and again has the sent of being moldy from a mixture of […] water and heat. Worst part was the room. Not clean at all. Immediately walked in to food and hair inside of the room. Stains on the bed sheets and bed spread and hair inside of the bathroom. Mold is all over the outside of the room. If you stay here look at the walls surrounding your oceanfront balcony. Carpet in the room needs to be replaced. The bed mattress itself is also very hard. Cracked floor and mirrors. The only positive thing I have to say about the hotel is the customer service (not housekeeping) was fairly friendly and the location was right on the beach with a nice view. Read moreGenuine Expedia guest review
No real issues...great location....but most things are looking outdated. The A/C works great but is really loud. Ice machines were not working on 2 of the floors of our buildingGenuine Expedia guest review
It was great no problems staff was friendly very enjoyableGenuine Expedia guest review
Not satisfiedGenuine Hotels.com guest review
Upon arriving one of the beds on our room wasn't even made and the cleanliness wasn't to our satisfaction and when we called they didn't want to change our bed sheets! We went to a much nicer resort for the same price. Wouldn't recommend to anyone!Genuine Expedia guest review
Nasty, broken down, dirty, trashy mess..so not happy with this place..I will NEVER stay there again. Obviously from the top down, no one cares about this place and it's appearance.Genuine Hotels.com guest review
"Needs to be upgraded"
The room was very filthy. The last night there the air stopped working. I was there to attend a wedding so I picked this place for convenience. Convenient or not, I have no plans to return unless some major upgrades are done. It doesn't look like any updates have been made done the place was built. The best feature was the water park. At least the kids […] enjoyed that. Read moreGenuine Hotels.com guest review
The only positive thing about this hotel is that it is right on the beach. Everything is old and dirty and our bed smelled like urine! It was absolutely horrible.Genuine Expedia guest review
"fun family getaway"
great hotel, tons to do on-site but lots in surrounding area. ocean dunes is older but well kept and clean. 1 bedroom suite was the perfect size for our family of 6 for a long weekend. i have no complaints!Genuine Hotels.com guest review
"horrible, absolutely disgusting"
The hotel was dirty, from the windows in the game room to the hotel room. The room smelled like urine and the beds where broken!!! If you have kids get them their shots before coming here or just spend a little more and go somewhere else!!!Genuine Hotels.com guest review
"Booking through expedia"
We were in a room a little set back from the rest couldn't see the sunrise because other balconies butted out and blocked the view. We wondered if this was because we went through special instead of the hotel. Also check in wasn't until 4. Thought that a bit ridiculous.Genuine Expedia guest review
"Great hotel close to the beach"
We had a great experience. The staff were all great. They were so helpful. We arrived early and check in isn't until 4pm but they let us get a parking pass early so we could enjoy the beach. They also let us get our ammenities package so we could enjoy the pool and such while we waited. They took down my cell number and called me when our room was ready. When […] we asked if we could conduct a Zumba event on the beach they were extremely nice and let us do it with little notice. The room was spacious and plenty of room for multiple people to stay. Read moreGenuine Expedia guest review
"it was great"
we were in tower 2 sercurity was great not a lot of traffic I rode mybike in & out no trafficGenuine Expedia guest review
We had a great family time with all of the great experience this hotel has to offerGenuine Expedia guest review
The staff was friendly and we enjoyed our stayGenuine Hotels.com guest review
"Close to beach."
Bathroom was dirty hair in the shower, hair on bathroom floor.Their was white stuffing on the bedroom floor.Sheets on the bed were stained.Genuine Expedia guest review
""smelly run down""
Our one night stay was terrible.We where suppose to stay at this hotel for a week but as soon as we checked into the room we were knocked out with the overwhelming smell of a dirty dog kennel. We tried to leave right away but they said we had to stay because we were going to be charged for the room even though we were unhappy with it. So we delt with […] it for the night and left in the morning. Read moreGenuine Hotels.com guest review
The elevator area smelled bad, dog poop was not cleaned fast enough or good enough. Room wasn't all bad but had to keep asking for towels. Location right on beach but had to drive to eat and do things...nothing in walking distance but a convience store.Genuine Expedia guest review
"bad hotel on the beach"
the service was very bad had to ask for towels had to ask to clean the room and to ask for cups for the coffee never changed the sheetsGenuine Expedia guest review
"Hotel for the desperate! Stinks!!"
Loved that I found a pet-friendly hotel when, at the last minute, I discovered I had to bring my dog along. Hotels.com made switching hotels easy, and I was delighted to find another beach-front hotel--one that allowed my dog, but if I had to do it again, I would have stayed off the beach rather than choose this hotel. It's cheap, tired and worn out. […] It stinks! Phone service and wireless internet connection were useless in the room making it very difficult for my stay. Starbuck is within walking distance..good internet connection. The staff can't keep up with the maintenance of the place, though they try. I wouldn't stay in this hotel again if it were free. Read moreGenuine Hotels.com guest review
"Will definitely be back"
Friend and I went for one night, wished we would have stayed longer. Staff was friendly, place was nice (more homey than ritzy) but we loved it! Will definitely go there again!Genuine Hotels.com guest review
Surprisingly bad. I am not a critique person and I have stayed in many hotels, local and internationally. The room was supposed to have ocean front view and instead got a side view, buildings front view. floors have trash all over in the common areas. I had to call housekeeping to bring towels, no cups or other condiments to make coffee (yes I am a […] coffee person and this is very important to provide). There was a hole in the wall and I was afraid some kind of creature would jump on me in the middle of the night. At the end of our stayed, while checking the drawers in the dresser, found panties that were not mine, totally disgusted!!!!I Read moreGenuine Hotels.com guest review
I took my three kids to the hotel for three day and they loved the fact that the hotel is sooooo close to the beach and the water park was also amazing. Great experience for us all. We will do it againGenuine Hotels.com guest review
I will never stay at this hotel again. We arrived on Friday evening and we couldn't get any wash clothes until Saturday evening. The hotel lobby told us they did not have any in the hotel and we would have to wait until the linen truck came on Saturday. We asked for towels on Saturday evening and they didn't have any of them either. We had to use beach […] towels after we took a shower. Another guy was in the lobby and he didn't have any pillows, towels, or wash clothes in his room. He was going to have to go out and purchase his own pillows, towels, and wash clothes. This was very awful. The room wasn't clean either. I will not stay there again and I wouldn't recommend this hotel to anyone either. Read moreGenuine Hotels.com guest review
"Older hotel on the water."
Not a bad place to stay but we didn't get any maid service even when requesting it. It's a little older and could use some updating but the location was perfect.Genuine Expedia guest review
"Served it's purpose"
My friends and I were in town for bike week. I had never been to the area so I didn't really know where to stay but this turned out to be a pretty good location. The hotel wasn't the greatest but the view from our room made it worth it. We could see the ocean and the festivities of bike week that were going on in our hotel. The hotel should be updated […] and more outlets added to each room. The air conditioning sort of worked, as well as, the toilet. Read moreGenuine Hotels.com guest review
"Customer service horrible"
I arrived at hotel thinking I was approved for a early checkin only to not be allowed to checkin until after 4pm to a nasty little corner room with a broken tv sitting on the floor, no towels and rags and a bed that looked like it had been slept in not to mention the refrigerator being nasty.Genuine Expedia guest review
It was ok. The parking garage was a hassel because there were no elevators to or from different levels. No carts for luggage so therefore we had to unload at the front doors near checkin and then go park the car. Room service took towels and didn't leave any so we had to call twice about that issue.Genuine Hotels.com guest review
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