"Disappointed in Wyndham Policies"
I had requested a room no higher than 5th floor in the event of a fire alarm (due to two knee and a hip replacements). Was placed on the 18th floor. They said everything was booked, however we observed them still doing walk-in rentals later that evening. Also our two young g.kids were to share a sofa bed and when set up, my husband sat on the rt. lower […] corner and went all the way to the floor, taking the skin off his elbow on the frame. Since he is on plavix and aspirin, he bleed all over our bed during the night even with three bandaids. Finally, we had purchased our own beach umbrella (a very good one that cost around $65.00 with the anchor) and were told if it was approved by the renters of their equipment we could use it. They approved it, then one of their people came and made us remove it (because it was against Wyndham policy). Theirs cost $12 a day and $8 each for chairs, or less for multiple days. The hotel where we normally stayed would have been cheaper and beach set-up is free. We thought this would have been a better place--NOT!! Read moreGenuine Hotels.com guest review
Spent one week and had a wonderful experience! Just a short walk out the back of the hotel to the beach...pools, Jacuzzi and pool bar all a plus and well maintained! Flexible inside bar hours w/beach waitresses. Chair and umbrella service for a decent fee. Small gym with sauna and Jacuzzi well maintained. Free Redbox rentals! Great location with a very […] short drive to pharmacy, Target, and restaurants and the Harbor! Read moreGenuine Expedia guest review
I've never been to Destin before and I absolutely loved it! The hall ways were smelly (like old) but the view, location, and my condo we're beautiful! I would definitely go back.Genuine Hotels.com guest review
"DONT DONT DONT GO THERE MOLD EVERYWHERE"
DONT EVER THINK TO GO THERE PICTURES IS WRONG MOLD MOLD ON PILLOWS , SHEETS CARPET BAD STAFF, BAD BAD DISCUSTING MORE THAN THAT , I WISH I CAN SHOW YOU PICTURES OF THE MOLD AND NASTY SHEETS AND DISCUSTING CARPET , BAD BAD POLPLE ONLY GO THEREGenuine Expedia guest review
"Not to Wyndham standards"
My rating was based on the price of the room and what I've seen at other Wyndham resorts. For 2 people room had full kitchen and large living room. The 1 1/2 bathroom was convenient. Bedroom was nothing more than ok. Exterior hallways were dirty. Yogurt, or something, was spilled in front of our room and was there overnight and well into the next day. […] No room maid service, that was extra (at the price that we paid)! but we had plenty of towels, fortunately. Cleaning staff used same elevators as guests. This was inconvenient at times. Generally, people were courteous, we had a great view and it was literally on the beach. You could do worse by going elsewhere. The service and ambiance was not up to the level of what we paid for the room. Read moreGenuine Hotels.com guest review
"Great Hotel... But"
The hotel was right on the beach. Walking distance to water park & go-cart track. Two problems I had. One the comforter that was on the bed was filthy like they never changed it or washed it. I did let the front desk know and they sent someone up to get it. The second thing, you canNOT have your own personal umbrella even if you have an anchor. Other […] than that great place to stay. Read moreGenuine Expedia guest review
We loved SunDestin. It was our first family vacation to the beach. We took our four year old and one year old. We did bring a pack and play because they do not provide cribs. The location was great! The beach was beautiful. It was very convenient to be right on the beach. We could back to the condo for lunch. Our kids loved the pool and the splash pad. […] We were on the 17th floor and had a great view! Our room was clean and the beds were comfortable. Our son loved the bunk beds. We had plenty of towels, soap, paper towels, and toilet paper. We did take paper plates and paper bowls because I did not want to do dishes. The check in process was very easy. This is a great place for a family vacation and we will stay again. Read moreGenuine Hotels.com guest review
"close to all must-do sights"
We will stay here on our next visit to Destin.Genuine Hotels.com guest review
"Room I'll repair!"
Den floor was wet with condensation to point of puddling . Air conditioner smelled like ( p ). We hAd to spray with Lysol every little bit to endure . Lock on pattio had to be repaired. No linen change or room cleaned while there. No a c in halls or elevator. Worst value for dollars spent ever.lGenuine Expedia guest review
My husband and I spent one week in condo 1212 which is a corner unit so we had a straight on view of the ocean and a side view looking west. Needless to say, the views were remarkable! We stayed in Destin 2 years ago in a condo that had a road separating the condo from the beach. This time, at the SunDestin, we were pleasantly surprised to be able to […] walk out directly to the beach without having to cross a road. After traveling all day, my husband and I did not want to get out and drive to a restaurant so we just went to the Cabaña Restaurant in the hotel. It was surprisingly great! We ended up eating there twice in the week we were there. SunDestin had paddle boards and kayaks to rent. The location was only one mile from Henderson Beach State Park and a mile or two from the Harborwalk! The ONLY complaint I have is the master bed and pillows. I am only 26 years old, so I can handle different bed types. However, this bed was EXTREMELY firm and I had to go buy my own pillow because I woke up with a neck cramp from the hotel pillow being so flat. Other than that, I have no complaints! Very pleased! Read moreGenuine Hotels.com guest review
"Decent resort but not for the price I paid"
The resort wasn't too bad, but it wasn't the Hilton, it was in the middle of a very busy area (not that I'm complaining). The resort itself wasn't anything special, but I only got it because it was my best friend's wedding during a very busy time and this was the only place available.Genuine Hotels.com guest review
We had not been to this hotel before and we're very pleasantly surprised. We had a one bedroom side ocean view condo. It was great. Very roomy and comfortable. We would go back again in a heartbeat!Genuine Expedia guest review
"Nice hotel right off the beach with a ocean view"
Very good, bed slept comfortable and hotel was in walking distance to most everything in the area. Grocery stores and shopping very convenient,some stores like Wal-Mart was even open 24 hours.Genuine Expedia guest review
"AWSOME BEACH VIEW!!!!!!!!!!"
TV QUIT ON DAY ONE THEN A TEMP FIX LASTED ONLY A DAY IT QUIT AGAIN WAITED 2 DAYS TO GET A NEW ONE. NONE OF THE PHONE WOULD WORK THE WHOLE TIME. 2 BATHROOM SINKS STOPPED UP. THE DOOR WAS SO HARD TO OPEN MY WIFE COULDNT OPEN IT. THE PARKING WAS TO FAR TO WALK UNLESS YOU GOT LUCKY AND SEEN SOMEONE LEAVE AND TAKE THIERS. BUT THE BIGGEST THING THAT MADE […] ME HATE THIS PLACE WAS THE FACT YOU COULDNT SET ON THE BEACH BECAUSE THEY WOULD MOVE YOU AT 8 AM UNTIL 5PM SO THEY COULD PUT UP CHAIRS AND TENTS FOR PEOPLE TO RENT PRE DAY. PLUSE THEY WILL CHARGE YOU A CLEANING FEE EVEN IF YOU CLEAN IT YOURSELF. Read moreGenuine Hotels.com guest review
Loved this resort!! Room was very spacious; beautiful view of the ocean; conveniently located to everything. Only downside was that our bedding had hair in them :( Will be sure to bring my own bedding next time....but will definitely stay there againGenuine Hotels.com guest review
We be back next year.Genuine Hotels.com guest review
"Great beach destination!"
We had a two bedroom condo overlooking the ocean. Room was very clean and nice. The hotel had a great pool, restaurant, bar and kids activities. The staff was friendly and beach service was great. We would definitely go back!Genuine Hotels.com guest review
Family of four (small children), we rented 1br/1.5 bath. Good layout but kind of tight. No where to really put our stuff down and very little space around countertops in bathroom. Loved being right on the beach though. My advice is reserve your beach umbrellas when you make reservations or you will not get a front row spot on the beach.Genuine Expedia guest review
The location of the hotel was great, but the hotel/rooms themselves need serious updating.....paint, re-carpet, new furniture, etc. Staff was friendly....I probably would not stay here again unless they do renovations.Genuine Hotels.com guest review
"Great place to stay off of the beach"
My family and I had a wonderful time. The staff was awesome and the service was excellent. We were so impressed that we chose to extend our stay at Sundestin.Genuine Expedia guest review
"Great hotel, friendly & helpful staff,"
Very enjoyable stay. Front desk staff was very helpful and friendly. Easy to navigate to and from. Great beach access as well!Genuine Expedia guest review
"It was nice"
Overall it went well. Most of the staff was very friendly. Room was nice. Couch bed was pretty uncomfortable. Some updating to the hotel is probably coming due. Our room happened to be one of the rooms that had been updated. Walk right onto the beach. We arrived early. They called housekeeping and asked them to clean our room next. Got a call an hour […] later from the desk that it was ready for us. That was 2pm. Read moreGenuine Hotels.com guest review
Very clean and nice. Would definitely stay here againGenuine Expedia guest review
"Great location and great view"
Really enjoyed the stay at SunDestin. The location is great, being right on the beach and with so much to do so close by.Genuine Hotels.com guest review
"Nice place right in the beach"
Awesome experience. Great room. Amenities were plenty and the staff were all helpful!Genuine Expedia guest review
""Hotel Fire - No customer service""
Me and my husband booked for a 4 night get away. We were pleased with our room when we first arrived. We had a sea view room which had a great view! Our room was clean and comfortable. It was a very good area with plenty of places to eat within walking distance. Beach are was nice. The second night we were there we were awakened at 12:15 by an alarm […] and an announcement saying that there was an emergency and we needed to leave the building. It was a very stressful thing to be woken up by this kind of thing happening. We made our way down the stairs to the outside of the building along with all of the other guests. My complaints comes at this point in time - We had to wait outside for HOURS. This is totally understandable with the fire but there were elderly people, newborn babies, people in wheelchairs all waiting outside in the middle of the night for hours and NOT ONE person from the hotel was available or came around to check and see if anyone needed anything. Because of the situation, you leave the hotel with NOTHING! Mothers did not have diapers, formula or anything for their babies. Also, for the rest of our stay, no one ever contacted us to see if everyone was okay or if anyone needed anything. I really think this is very poor customer service and a lack of concern for their guest. Read moreGenuine Hotels.com guest review
"Best vacation in a long time"
We stayed in room 512. It was a great room. Very well furnished, including kitchen utensils. This was a great stay. The view was amazing. Great balcony.Genuine Hotels.com guest review
Two floors above us caught on fire.. Had to evacuate and run down 15 flights of stairs with 3 toddlers .. Ended up leaving our vacation a day earlier and they wouldn't refund that day or comp us another weekend ..Genuine Expedia guest review
"Dated, but lots of amenities"
This hotel had tons of amenities, but they were rather dated. With 18 floors and 1 set of elevators a lot of time was spent trying to get up and down to our room, which took away from our sun and fun time. For the ridiculously expensive prices this hotel demands, I believe it might be time for a slight upgrade!!Genuine Hotels.com guest review
"Stay at the Hotel"
Our stay at this hotel let us know that they are clearly not there for the customer's happiness, they are only there for the money. When we first arrived I purchased an umbrella and chairs on the beach for our stay, well it stormed our whole vacation. They wouldn't take it off my bill! $50.00 for nothing! And $7.00 was a tip!Genuine Expedia guest review
Great place. The only drawback was having to stay on the 15th floor. It made it almost impossible to relax on the balcony since we had a three year old boy.Genuine Hotels.com guest review
"Great Stay! Hope to return soon!"
We stayed Friday night thru Sunday night. Ocean Front room on 15th floor. Absolutely loved it!Genuine Hotels.com guest review
"Very Nice Place"
Nice hotel to stay in. My wife and I really enjoyed our stay at the place. There are restaurants near by so not a bad location. Melvin's Pizza was really good.Genuine Expedia guest review
"Cozy comfort on the beach"
Staff very nice and professional. Hotel very clean and nice decor.Genuine Expedia guest review
did not towels ,toilet paper and luggage carts had to carry down luggage by hand 6 trips down the elelavatorGenuine Hotels.com guest review
"When "partial ocean view" is "no ocean view""
We rented a room with "partial ocean view" based on the pictures on the Hotel.com website showing a partial but unrestricted view of the ocean (probably taken from above the 10th floor). However, upon arrival they gave us a room on the 4th floor overlooking an adjacent motel. There was just a sliver of ocean view (may be 2 meters). We spent considerable […] amount of money to upgrade to another room. Read moreGenuine Hotels.com guest review
The hotel was over priced and the drains in the bathroom and tub were slow and are in need of repairs. The view was to be "partial gulf view" and the ocean/ beach was barely visible from my room. I had to peek through buildings to get a glimpse. The room next to me had loud music playing until 3 a.m. and I thought this was a family resort and would […] be quiet. In addition, I am still wondering what the extra charges were for since guests are required to take the garbage out and run the dishwasher. I was expecting more for my money. The staff was friendly and this is the best thing I can say about this resort. Read moreGenuine Hotels.com guest review
"Nice place to stay."
Nice place to stay and a great location. The room had some maintenance problems, however, that should have been reported by the cleaning staff. Clogged sinks and toilet that won't stop running. All else was fine. Great staff!Genuine Expedia guest review
"Great weekend getaway"
Everything about the hotel was great. It was clean, everything needed was provided. The location of the hotel was wonderful, very close to many great restaurants. Umbrellas/chairs were reasonably priced and the staff sat us closer to the water on the 2nd day that I had rented.Genuine Hotels.com guest review
"Nice condo on the beach."
We have stay at SunDestin several times and have always been pleased.Genuine Expedia guest review
Had a wonderful time. Girl at front desk was not helpful . Stood in line 3 times to go parasailing .she actually lied twice about it!!!Genuine Hotels.com guest review
"It was amazing!!!"
It was amazing !!! The hotel and all the things , is a good view and the beach is very clean ;-)Genuine Expedia guest review
"Honeymoon heaven! :)"
The staff was friendly! The room was clean and there was everything you needed to cook a meal! Had plenty of good pillows on the bed! The room we had was a partial ocean view from the balcony and our balcony was private! The hotel was right on the beach and you do have to pay for umbrella and chairs but when do you not have to pay for them? There are […] no complaints on our end and we would enjoy going back to Sun Destin! :) The neighborhood was safe and clean and right off the main street! Read moreGenuine Hotels.com guest review
Great place ! No complaints.Genuine Hotels.com guest review
There were 2 bathrooms and toilet paper in only one of them. Should not have to ask for tp. There was "no soap" in either bathroom.Genuine Expedia guest review
Great location. Stayed for a wedding. Some of the best beaches in north america!! Also the pizza at the bar/lounge downstairs is amazing!!! I would recommend this resort to all my family and friends!Genuine Expedia guest review
"Great place to stay"
We wanted a place with a small kitchen, big bed, decent view, and access to the beach--this place had all of the above! It was clean and well-kept. We had a partial view that was practically a full ocean view; the only part of the condo/room where you didn't see the ocean was if you were laying in bed--sitting up, you could still see the ocean. The […] view was gorgeous. The wifi always worked, even though we were on the 16th floor. The furniture was comfortable, and they give you a card for free movie rentals. Chair/umbrella rentals are VERY reasonable. There's an indoor and an outdoor pool, as well as a splash pad area for kids. The elevators are fast. This isn't a hotel--it's definitely more of a condo, so if you want daily cleaning service, this isn't the place for you, but it's pretty obvious that this is a condo and not a hotel room. Our stay here has helped us decide that we prefer staying in a condo-style place like this; no worrying about getting in/out in time for the maids to get in for the day, no worries about having to put everything up b/c someone would be wandering through, plus, it was basically a two room (one bedroom, one living/kitchen room) suite--a similar size would cost twice as much at a regular hotel. The clean-up they ask for is minimal (put dishes in dishwasher, throw out trash). Read moreGenuine Expedia guest review
My husband and I came here for our honeymoon and LOVED it. The location was great, plenty of things to do and places to eat! Only thing was the bed wasn't that comfortable but that's to be expected when you are sleeping anywhere else but your own bed. The staff was great, the girl named Kelsey at the front desk was extremely nice.I thought it was cool […] how they allowed you to rent movies as well without charge. One of the reasons why we booked the hotel was because of the Tiki Bar but the only days it was opened were the days we weren't staying so that was kind of a bummer. Also, it was nice that they had chairs out (seeming we didn't have any) but didn't like how you had to rent them every day (which got a little expensive) it would be nice if that was just one of the things that came with your stay, but the guys running the stand were extremely nice and helpful as well. The room was very clean and provided you with everything you could possibly need. Overall our stay was great and we would definitely stay there again! Read moreGenuine Hotels.com guest review
"Bad weather Great Hotel and staff Excellent Cafe"
Monsoon rains Let aft very helpful with road closing and updatesGenuine Expedia guest review
"Clean Comfortable Condo Right next to the beach."
Great Condo right next to the beach. Had all the amenities we were looking for and more. Had a great stay and plan to return someday.Genuine Expedia guest review
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