Ocean Sands Resort - Virginia Beach

Would have been a lot nicer if the weather had been nicer, but can't count on the weather. really like the location.

Genuine Hotels.com guest review

Room was very clean but very small to be a suite but they did have everything that was needed in the suite. Dish detergent, pots, pans, etc...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Only complaint is the sound proofing between rooms. Was in 614 on the end and when the guest checked out of 615, the following morning the alarm cloock went off around 6 am with no one to shut it off. I called front desk & they sent someone up but the front desk said they could hear the alarm over the phone when I called. Following night at quarter […] to 10pm I was playing some cd music & new guest with small children called front desk & complained we were too loud. I'm 55 & pretty responsible ... 10pm isn't real late and the music was not that loud ... however I'm sure they could hear so I turned it off but I felt like I was limited in enjoying my room becuase of concern over the sound carrying to the adjoining room. Read more

Genuine Expedia guest review

We enjoyed our stay with our two small children(3 and 1). The pool only goes to 4 feet and was perfect for our 3 year old. Several of the staff reached out to our kids to make them feel right at home. The staff are friendly and very quickly responded to our request to have some things in the room fixed. The hotel does have a well used feel to it and […] I would not be surprised if most rooms have something slightly broken but still useable. The rooms are also clean but far from immaculate. Be aware that you are responsible for taking out your trash and exchanging any dirtied linens. This is a little effort but ensures no one is coming into the room so you can spread out and feel at home (important when you've got a fragile block tower to protect) Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

At first arrival to the Ocean Sands Resort, the front desk attendant treated me like she was doing me a favor by letting my family stay in "her" hotel. Not once did she say hello or welcome. She ran through all the "Resort" rules and shoved a contract in my face to initial and then sign. There was no mention of the requests I made 2-3 weeks earlier […] to Expedia during booking for the type of room I preferred. I asked the attendant about my previously requested room preference, she made an excuse, and put the room keys on the desk. Once I laid eyes on the old room (oh yeah, I mean suite) I paid way too much per night for, I felt like a fool..OMG and the rest of the old hotel (oh yeah, I mean resort) looks like it was probably beautiful in the 70s early 80s with their old pool towels with the once blue now dirty looking stripe down the center.... It looks like the old hotel used to have balconies but decided to close them in to be able to call the the room a suite. A few people I ran into in the hall while waiting FOREVER for the elevator shared my opinions. Read more

Genuine Expedia guest review

I was pleasantly surprised. The room is on the smaller side, particularly when the sofa bed is pulled out, but for us it worked out just fine. If your family needs significant floor space to spread out toys during the day, this may not be the place for you. My daughter complained once about noise in the hall (our room was right outside the elevator), […] but it abated within 5 min and we didn't have any other issues. No noise issues from outdoor restaurant 4 floors below. The bedroom gets very cold with the door shut while the outer room air circulation wasn't as good. Having the kitchenette was very convenient and saved us money as we made breakfast & lunch every day. There is a full scale grocery store ~ 3 blocks from the hotel. The kitchen had a few basics so I was glad I had brought cooking spray and a spatula to make French toast for breakfast. The kitchen did have a small bottle of dish soap, washcloth, new sponge and 3 tablets for the dishwasher. We did miss the balcony; I brought a drying rack from home. Changing out the towels at the pool was not a big deal. The halls and room were clean, as were the linens. The location is fantastic - right on the boardwalk, with a bike rental stand just outside the back door and the beach less than 50 steps away. We checked in at 3 pm and were told our room was ready. We checked out at 10 am, but were allowed to keep our car in the parking deck, so we swam in the ocean and the pool for another few hours. Read more

Genuine Hotels.com guest review

Absolutely EVERYONE we met on the hotel staff went the extra mile to be helpful, courteous, and friendly. We were very pleased. The room suited our needs, we enjoyed the pool and jacuzzi, it was nice to have a fitness room and ATM in-house, and there were multiple things to do within walking distance. It cost a bit more than we are accustomed to paying--but […] it was so excellent that we both said we would save the contact information for our next trip to the area. We had some rowdy teens who rented a room nearby, and the staff responded quickly and successfully to our request for assistance to address raucous partying in the wee hours--it is our understanding they were re-routed to an activities room more suited to late night merrymaking. We never heard any fussing or complaining--it just stopped. Nice job! Read more

Genuine Expedia guest review

Good location, comfortable small suite for 2 people with well-equiped kitchen, staff was always cheerful, polite and helpful. They bent over backwards to answer questions, give directions to places of interest.They made us feel very welcome. Covered parking was very good. did not realize from ads that these were time-shares mostly. Guests required […] to go to pool area for clean towels as needed, required to dump their own trash and recyclables as needed. We stayed 4 nights and there was no housekeeping whatsoever, no bedding change, or clean-up. We were required to strip our own linens, dump our trash and load the dishwasher Read more

Genuine Hotels.com guest review

The hotel smelled horrible, seemed a bit run down, walls are extremely thin so you can every little thing going on in the rooms next to you. All sounds on the same floor sound like they are coming directly from your room. Only found one staff member to be friendly. We stayed one night and moved to another hotel. Did not care that I was losing the money […] paid for the second night. After the first night we found another hotel and check out. Only god thing was the ocean view. Read more

Genuine Hotels.com guest review

The staff at the desk were cheerful and friendly. The room was spacious with a well stocked kitchen, full sized fridge, cook top stove, coffee maker, dishwasher and microwave. There was a dining table to seat four and a sleeper sofa in the front room. The bedroom had a huge window overlooking the ocean. We slept with the windows open at night listening […] to the waves roll in. There was a large parking garage with key card access to the hotel (once our key card didn't work) and an elevator right inside the door. The halls and elevator were the only areas of the hotel that looked a little dated and had kind of a musty smell. The room itself smelled very fresh. We made good use of the hotel's gorgeous pool area and the complementary tanning bed. The tanning bed was a very old model but it was sanitized before each use and worked very well. The hotel also has a massage therapist available by appointment that was excellent! My husband and I both had hour long massages and enjoyed every minute! Guests should know there is no room service during their stay but towels can be exchanged at the pool for fresh towels. There is a vacuum in the room, extra toilet paper and tissues, as well as dish soap/sponge, dishwasher tablets, little salt/pepper shaker (thimble sized), soap and shampoo dispenser in the shower and by the sink. Personally I liked not being bothered by room service, or having to plan the day around when they would be coming. We would absolutely stay again! Read more

Genuine Expedia guest review

the hotel staff there is excellent.all of them especially the man that helped us when we arrived,checking us in, takeing our suitcases to the rom and showing us around was out of this world.great employee. the hotel itself was a little out dated, small, and the equipment it used to cool and heat the room was less then standard. it was rated as a rci […] resort and im not sure how it got that status.was basically a hotel room that had a wall stuck in it to seprate the bedroom from the rest of it.small,very small. the linins were great.pillows were great.bed was great. best i have slept on in a hotel.the price i paid for the stay was way out there, too much for the location, no balcony,but that didnt break the deal when i first located it.wasnt a bad stay at all though, only problem was the size of the room,SMALL.not sure id rate it rci though. employees as i said were exceptional Read more

Genuine Hotels.com guest review

The only draw back is no balcony

Genuine Expedia guest review

hotel not to bad needs some work the most amazing thing i encountered was that the way the toilet was installed the lid would not stay up because it hit on a shelf the water pressure in the shower was terrible

Genuine Expedia guest review

clean room, very convinient location, nice and helpful crew.

Genuine Expedia guest review

The view and location were great.

Genuine Expedia guest review

I did not like the fact I had to pay a deposite after I paid alot of money for the room. Of all the other hotels I've stayed in at virginia beach that was the first for a deposite. I can understand if it was for the phone but it wasn't. I didn't like the fact I had to put it on my credit card.Why I couldn't pay cash? The hold is still on my card. You […] stated it will take two days for the release of the hold. I'm still waiting. Check out time was to early and didn't offer breakfast. Also I didn't like the fact you ask your guest to take off the linen on the bed and put the dishes in the dish washer. What is housekeeping for? That is there job not your guest. Read more

Genuine Hotels.com guest review

Our family hope to go back in this Summer. We are so excited, comfortable at that hotel.

Genuine Expedia guest review

Excellent location right by the cement walk, the rooms are spacious and have a great view of the ocean and beach. Located just a couple blocks away from some amazing bars, restaurants, and clubs. The hotel staff was extremely friendly and helpful. Cant wait to go back!

Genuine Expedia guest review

The hotel was great. Large spacious room with full Kitchen and seperate bedroom. The room was very clean and well kept up. The bed was comfortable and the lenens were great. Lots of pillows. The hotel even had a quaint little bar / resturaunt which was very convinient. The only draw back of the hotel was there was no balcony. When you go down to the […] beach to me that is a big deal. Love to hear and smell the fresh ocean breeze. Other than that not sure you can find a better deal. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The Hotel was wonderful. The beach made everything even better. The room was very well taken care of. The staff was the greatest. We will stay at this place again, and again. Thank you everyone!

Genuine Expedia guest review

We had a great time and the staff at the hotel were very helpful and very kind.

Genuine Expedia guest review

Our hotel met AND exceeded our expectations. We were totally and pleasantly surprised at our hotel room. It was comfortable and wonderful and had all the comforts of home along with an awesome view. We parked our car in the hotel parking garage and never had to get it out again until we left. Everything was in walking distance and we loved the night […] life on Atlantic Avenue. The view of the ocean and boardwalk outside our hotel room was spectacular. Our room actually had a dishwasher, which we have never encountered before. The room was spacious enough for 2 adults and 2 children and was just perfect for our stay. We are, without a doubt coming back next summer and will be requesting the same room or a similar one next time. The ONLY problem with our stay is that it was just not long enough!!!! LOVED IT!! Read more

Genuine Hotels.com guest review

Staff was very accomodating. Only wish had balconey so could have sat out there and watched the porpoise go by.

Genuine Expedia guest review

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Genuine Hotels.com guest review

My first trip to Va Beach and after reading many reviews of hotels I selected this one. The Locations was a perfect location on the boardwalk, the staff very friendly, room was spotless, and the view of the ocean incredible. No complaints and will be comming back.

Genuine Expedia guest review

hotel was great ,but no balcony.I think it was the only ocean front hotel without.not a big problem,but would have been nice.

Genuine Expedia guest review

This hotel is in the heart of everything. Walking was our main way of getting around but they have shuttle buses that come every 15 minutes. I think you will enjoy your stay.

Genuine Expedia guest review

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Genuine Hotels.com guest review

right in the hearth of the action on main street as you went out of the hotel with a beautiful view of sandy beaches and gorgeous sunrises from the bedroom of the suite we had rented at a very reasonable price for this type of location. Perfect for lovers or a family stay.

Genuine Hotels.com guest review

Nous avons passé un très beau séjour. Comparativement aux autres hotels avoisinnants il était plus abordable pour ce qu'il offrait. Par contre, il faut savoir aussi que comparativement aux autres hôtels, quoique toutes les chambres ont une vue sur la plage, aucune des chambres n'a de balcon. Aussi, il n'y a pas de ménage quotidien de la chambre à moins […] de demander ce service, et ce moyennant 50$/jour de plus. Toutes les chambres contiennent une chambre fermée + un salon/cuisine avec sofa lit. 2 TV. Nous nous y sommes trouvé très confortable. Même s'il n'y a pas d'entretien quotidien il y a un aspirarteur dans la chambre si vous voulez enlever le sable qui se serait accumulé sur les planchers à votre retour de la plage et vous pouvez aller échanger autant de fois que vous le voulez les serviettes souillées ou mouiller pour des serviettes propres à la piscine de l'hôtel. Nous recommandons fortement cet hôtel pour son confort, propreté, la proximité de la plage, et la cuisinnette qui nous a permis de mieux manger que dans n'importe quel restaurant à proximité. Read more

Genuine Expedia guest review