The bed was really uncomfortable the casino experience was nice good drinks.Genuine Expedia guest review
Loved it.. Thanks!!!Genuine Hotels.com guest review
"Nice, but not great."
Everyone was very nice and offered good service. The steak house food was very good. The buffet breakfast was OK, but not impressive. The problem was that the air was stuffy, smell of old smoke in the 1st floor hallway. Room was good, you have to pay for wireless. The rate was the reason we booked this hotel, don't think we would again.Genuine Expedia guest review
"Didn't have to leave the hotel!"
Loved it, it was my wife's birthday. Ate at the buffet, drank at the cantina, went to the casino.Genuine Hotels.com guest review
"average at best"
Our room was great and the folks working in the Casino were enjoyable. We got terrible service and treatment in one of the Restaurants. Had to pay for a glass of water and then was accused of "throwing money" at the server. This was not true and captured on camera. Employee should have been told to apologize. She did not. The entire area, even the Hotel, […] smells like cigarette smoke. Read moreGenuine Hotels.com guest review
The only problem we had with the room was there was only one bath towel for both my husband and myself. However after a call to Housekeeping, we were given more. Also they did not provide any shampoo or lotion which really wasn't a big deal to us.Genuine Hotels.com guest review
Great food. Friendly staffGenuine Expedia guest review
All the staff was friendly. The room was very clean as was the rest of the hotel. I had not been to Boomtown in a few years and was surprised that some of the furniture in the room was worn. Could use updating. One drawer on dresser was broken, upholstery on one of the chairs was torn, but everything was neat.Genuine Hotels.com guest review
"Great hotel, close to the boardwalk"
Hot tub was amazing. Nice touch. Room was very comfortable.Genuine Expedia guest review
"Worst Experience at a Hotel/Casino Ever"
The staff was not helpful when we asked questions. The layout was just awful. We left ASAP in the morning. Way to expensive for the amenities. Will not be returning, and will tell everyone thinking about going to avoid BoomTown at all costs.Genuine Expedia guest review
We had a fantastic time. Casino, food, room everything was wonderful. We will definetly return real soon!!!!Genuine Hotels.com guest review
"You get what you pay for"
I read lots of reviews for this hotel - some of them made me regret booking the room after I had done it, but ultimately I decided to give it a shot. This was one of the least expensive casino resort hotels and it also offers the least of the other casino resorts. The casino area must have a poor ventilation system because the smell is so fowl from […] smoke it's almost unbearable. The casino areas themselves are not much to look at - I'd rather go elsewhere if I am going to gamble. The main lobby/entrance area looks nice and our stay included a free breakfast buffet. They didn't really know how to handle the free buffet but ultimately gave it to us. The breakfast buffet was a joke - I wouldn't pay for it (or probably even go again for free). The rooms looked like they may have been updated at some point in time, but are already pretty worn. The bathrooms aren't the cleanest or best functioning. On the plus side, the A/C in the room worked very well. In short - I'd stay again if I needed someplace cheap, but I don't think that it was worth it overall. I'd probably try to pay just a little more to stay elsewhere. Read moreGenuine Expedia guest review
"Nice hotel, very clean, hotel staff very nice."
Had a great time with my family, while we were celebrating my Son's "21st" Birthday.Genuine Expedia guest review
"my stay at noontime hotel"
electricity was out 13 hours. no refund..other than that no problemsGenuine Expedia guest review
Hotel room was clean and comfortable although Hotel overall could use some updates. If your are planning to do Boardwalk shopping, etc. just know the area. We spent almost an hour trying to find the hotel and finally a very nice taxi driver led us to the door. Right away, we had problems with the TV. The remote batteries were dead and there was no other […] way to even turn off the TV. When notified, maintenance came soon with a new, already programmed remote. Problem solved. Overall the stay was comfortable , we ate at the Casino breakfast buffet which was reasonable with good food. That being said, next time I will pay the extra and stay closer to the Boardwalk because i don't navigate well. Read moreGenuine Hotels.com guest review
"Center of Red River District"
My husband & I loved staying at Boomtown. The pool was awesome. The whirlpool was so relaxing. There was plenty to do close by that you could drive to. There was also plenty to do without even leaving the Boomtown Complex. (restaurant, entertainment, stores, gaming, etc).Genuine Hotels.com guest review
"Just what I needed at a great price"
I was called to Shreveport for a movie audition. I needed an inexpensive yet safe place to stay. It was a delightful surprise! The staff was very friendly, the parking was very easy and convenient (and free!), the room was spacious, and the freeway access was close by. I brought a friend a long and the room was larger than most chain hotels. We both […] loved the comfy beds. Our toilet kept running (loudly) and after letting the front desk know, they had it repaired in no time at all. It was also very sweet that the front desk staff was so encouraging, as I left for my audition the next day, and kept an eye on my luggage(I got the part!) I would stay here again and recommend it to others. Read moreGenuine Hotels.com guest review
Room and hotel were clean.Genuine Hotels.com guest review
"close to all must-see sights"
WonderfulGenuine Hotels.com guest review
OkayGenuine Hotels.com guest review
"Great stay for a weekend getaway"
We had a wonderful time everyone was very helpful and friendly this will be the hotel we choose againGenuine Expedia guest review
"Nice hotel, fair price"
What I liked the most.... Absolutely no kids in this hotel. Nice getaway for couples. Loved the pool areaGenuine Expedia guest review
took a very long time to get checked in overall experience was adequate except we had to go and find someone to accept our vehicle at hotel valet, horrible serviceGenuine Expedia guest review
"Comfortable, professional & welcoming"
We had a good time. I felt the staff were all very professional, warm and friendly. The buffet was great. Casino staff was very good. We visited some other properties in the area that were very good but we didn't find any reason to leave Boomtown. I will go back.Genuine Hotels.com guest review
"Cool fun Cool Room"
Good short vacation. Really needed out of the hot summer sun for a while. Room was really quiet ,restful and cool. my wife and I really enjoyed our short stay. Thanks we will be back.Genuine Hotels.com guest review
"nice place to stay"
when i got there i was told that i was in a king room. i had asked for a double. i always get double. the woman behind the counter was so nice and got me what i thought i had reserved to begin with at the same price. when she looked at my paperwork she said it was a common mistake. the room was clean and very comfortable. it was the best beds we slept […] in all week on our vacation. wish we would have had that bed at all the other places we stayed in Read moreGenuine Expedia guest review
The beds need to be updatedGenuine Hotels.com guest review
My daughter just turned 21, and she wanted to go to a boat to see what it was like. So, I decided to make a vacation out of the trip. We stay 4 days and 3 nights at Boomtown. We were greeted with great kindness. We had a room on the 6th floor. We had a great view of the surrounding area. My daughter had a great time and wants to go back.Genuine Expedia guest review
"Nice but not sure it was worth the price"
We had a room with a Jacuzzi tub in it. The button for the jet sprays was unbelievably hard to push in, my husband even had issues with it. The two room phones did not work. The bed was comfortable and my husband loved the pillows! The tile in bathroom and around jacuzzi was surprisingly not slippery when wet. but the Room needed to be updated some: […] few small holes/dents in the walls from previous reservations, the carpet at edges was fraying, water stains on ceiling. I do NOT recommend their buffets. Big waste of money! We couldnt eat half of what we got. Overall it was ok, just not as nice as we were expecting for the price. Read moreGenuine Hotels.com guest review
Pool water was very dirty. Toilet had pubes and pee on it. Sheets feel like sandpaper. Staff was very nice. Overall happy stay, just disappointed in cleaning staff.Genuine Expedia guest review
A very cheesy hotel with silver fabric on the ceiling. Not for families with children. There was soap scum in the tub, and our non-smoking room had a very icky used-car smell. Would not stay there again.Genuine Hotels.com guest review
"Love This Hotel"
I loved this hotelGenuine Hotels.com guest review
"Just having a relaxing day away"
I always stay at Boomtown and even recommended it to another player that was staying at Diamond Jack's and was unhappy with her room there.Genuine Expedia guest review
No free wifi in hotel. Additional $10/day fee? Not cool. Hotel was ok, casino lacked. Would try a different venue if I ever went back. If your into gambling, Shreveport is not the place.Genuine Hotels.com guest review
Most enployees were rude. Table in hotel room was dirtyGenuine Expedia guest review
"Could be Better"
The staff was pleasant enough and the room was clean. Everything had a generally run down look about it. The café was very good for the prices. 1800 Prime was NOT (cannot emphasize this enough - seriously, take your money and your appetite somewhere else). Very bad cut of steak, i.e., nothing "Prime" about it. The pool is smaller than it looks in the […] pictures, but it was fine. The casino was as expected (read loud and smoky). What really surprised us is that you can’t get room service. What?!? Your café is open 24 hours and no room service? Okay, can I call in my order (from the button on the phone marked "café")? No, can’t do that either. Ridiculous. I assume a bar at the pool. Nope. So, basically, for the cost of a nice hotel, I get a less than nice experience. Really, some paint and thoughtfulness as to the needs of the guests would go a long way. Won’t stay there again. Read moreGenuine Expedia guest review
"Nice hotel, beautiful pool area"
Nice hotel, beautiful pool area. Rates very reasonableGenuine Expedia guest review
overall good but did not like the 150 deposit for cleaning room that takes 5 days to get backGenuine Hotels.com guest review
"Booked room not available."
When I checked in, I was told all the rooms with two beds were filled - even though that is what I had requested. I had to take a room with a King bed instead. A friend and I stayed three nights. . One evening the bed was not made and no towels or soap were left. I couldn't tell if anyone had cleaned anything. The workout room only had three machines...but […] it worked ok. To use the pool we had to get bracelets. Most of the people in the pool either had no bracelet or the wrong color for the day. On a good note, the bedding and towels were white and were very clean. Read moreGenuine Expedia guest review
"The sold my rooms....that I paid for already."
They booked rooms I had already paid for and called about twice that day. Tried putting me up in some roach by the airport.... Finally gave me a smoking/handicapped room ( i booked a deluxe king no smoking). Fire alarms went off in the place every couple hours... the front desk assured me everything was "ok, they go off all the time.. it's a loose wire […] or something" AWESOME PLACE...if you're into to third world accommodations. Read moreGenuine Expedia guest review
"No big whop"
Room sufficiently clean and comfortable but they clearly have a different understanding of what a suite is than any other hotel I've been to. Casino was dismal and small and I didn't see anyone very excited at the slots so I would only recommend the table games, and only then if you are patient enough to wait for a space to open up ( to be fair, we […] were there on a sold out holiday weekend). We decided to visit a local bar on Saturday night and had to request a cab 4, that's right 4 times before we actually got one. The 1800 Grill was pretty good with good service but was, predictably, overpriced. I was disappointed but had a great time in spite of the casino...just goes to show that its far more important WHO you travel with than WHERE you travel! Read moreGenuine Expedia guest review
The room had no refrigerator or microwave. The floor was dirty. Had trash behind the desk.Genuine Hotels.com guest review
"Accessible to casino and food"
Comfy but can hear people talking outside in hallway, need better insulation I appreciate the cleanlinessGenuine Expedia guest review
We enjoyed our stay every one we talked to was very nice we would stay there again.Genuine Hotels.com guest review
Rude front desk girl when checking in. Maybe made eye contact once during the process. Room was clean but didn't feel clean. Smelled of smoke even though we had a non-smoking room. Only sheets on the bed to sleep. No comforter or blanket. Casino was dark and felt like a dungeon. The only thing I liked was the rubber duck they put on the jacuzzi tub. […] I thought it was cute but that is about it. Very rude and unfriendly staff. So not worth the money. Read moreGenuine Hotels.com guest review
"Hotel is great, casino is horrible"
The hotel is great. The rooms are clean and service is fantastic; however, the casino is the worst that I have ever been to. Drinks? Not happening. The slots are the biggest rip off that I have ever played. This was my second stay at Boomtown. There will not be a third.Genuine Hotels.com guest review
"stay at the boom town"
clean rooms,hotel service good and location good and easy to findGenuine Hotels.com guest review
Wow..the hotel looks like a relic of the 1970's and smells like a dirty sock.Genuine Hotels.com guest review
"This Hotel Charges for Wifi"
Clean and nice room. This hotel charges for wifi, so if you're comparing prices with others, add $10 per night for the price of this one.Genuine Hotels.com guest review
I enjoyed the stay, however the staff was a little rude at times.Genuine Hotels.com guest review
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