"just a place to sleet"
This Hotel is getting older and needs update. The beds are NOT comfortable at all. Overall the room was clean so it was ok.Genuine Expedia guest review
I had read the reviews, positive and negative, and was a little worried about taking the risk. THis was our first time at Boomtown but our trip turned out Awesome. We found the hotel was a little older but very clean and the staff was excellent,.... Really, they went above and beyond to make our stay great. We had a wonderful time at a great price. […] Thanks Mrs Carmen and Staff, ya'll were A1. All I can say is that anybody who isn't satisfied with this hotel and staff probably either lost their hind ends in the casino or they are just to Uppidy for Louisiana anyway. :) This is a good place, great location, good people at a great price. Read moreGenuine Hotels.com guest review
we had so much fun, it was right by the river in a peaceful area, but we were not far from downtown. i loved the location and would stay there again...Genuine Hotels.com guest review
Well for starters I paid extra for a a room with a spa tub... No tub... The air didn't work there was only sheets on the bed no blanket... Not that you needed it because it was like 80 in the room no matter what the air was set on. The staff with exception of the cleaning ladies was very rude worst hotel stay ever!!!Genuine Hotels.com guest review
"Stay at Boomtown"
It was peacful, didn't win any money. The food was good. The people were nice. The city is pretty and there is all kinds of stuff to do downtown shreveport.Genuine Expedia guest review
The hotel had a smoke smell to it,once you got in.The room was ok,did not have an alarm clock,the TV was very loud and we could not lower the volume.overall we were not happy with the hotel and will not return.Genuine Hotels.com guest review
"Boomtown was a bust"
No Blanket in room, two pillows on a king size bed...hotel was not clean, long wait for valet, valet had cars parked under the awning, had to walk in the rain to my car.....Genuine Hotels.com guest review
Room was in great location... but no blankets available.Genuine Expedia guest review
Best place to sleep,eat,and playGenuine Hotels.com guest review
"Spring break trip"
Bed extremely comfortable and clean. Room and hotel very nice and clean. Love the way they decorate their towels in the bathroom. Overall great experience.Genuine Expedia guest review
Suites w ere much nicer and updated.Genuine Hotels.com guest review
It has been a long time since I was in a casino. So the smoke was over whelming and when i exited i found myself almost gasping for air. Then when I walked into the room I was taken over by some perfume. Almost as if some one else was just in the room. I wouldn't trust being here with an asthmatic.Genuine Hotels.com guest review
Rooms have been updated and look nice. The food was just OK....Genuine Hotels.com guest review
the hotel was fine . the only problem was when we tried to get into the room the key didn't work so we had to go back to the lobby from the 4th floor and wait in line to tell the staff. they informed me the handle on the door was upside down so just lift the handle up instead of down... they could have told me that when I first checked in!! and if they […] know the handle is installed wrong .. fix it!! Read moreGenuine Hotels.com guest review
"Not worth the price."
The casino was ok. The bar was great. The room was definitely not worth 160 dollars. I guess you are paying to stay at the casino.Genuine Expedia guest review
"Won't go back."
The doors were filthy, and there were spots all over the fabric ceiling. You could not see out the windows because they were all cloudy from the broken seal between the panes. There was no shampoo in the bathroom either, and the toilet paper was like sandpaper. The breakfast waitress was terrible....it was buffet, so she didn't have to serve us our […] food, just drinks. She didn't bring water when we asked and didn't check on us much for more coffee or anything. Read moreGenuine Expedia guest review
friendly service, room was not what i was expecting. the hotel lobby and casino was very smoky, I would not command this hotel to anyone.Genuine Hotels.com guest review
"Not staying there anymore!!!!!"
Am going to keep it to myself ... I have nothing nice to say about our stay...Genuine Hotels.com guest review
Where to start??? Well; we had to ask for shampoo, the hair dryer didn't work, and for breakfast they charged over a dollar a piece for what seemed to be 3 day old hard doughnuts. I wrote a complaint/review of the hotel directly, after 2 days they still have not addressed it.................................this shows that they just don't care.Genuine Expedia guest review
"Read the reviews"
I read many mixed reviews about this hotel and the majority of the negative comments were correct. The room was ready two hours late. We received a comp meal that wasn't that good. The service was horrendous. The room was about the only thing we were happy with. I've read reviews discussing their poor lighting and need for upgrades that I probably wouldn't […] have noticed otherwise. The cost of the room wasn't worth the overall experience. Read moreGenuine Hotels.com guest review
Room needed to be updated over than that wasn't a bad stay.Genuine Hotels.com guest review
not very impressed. had to wait til after 6pm to check in due to rooms not being ready. two of the ladies at front desk were nice but one of the managers was dissrectful in staring at my wife making her very uncomfortable and me very angry. some pillows were missing. room was nice but unfinished cleaning.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
My wife and I work all the time and seldom get the chance to get away and have time to ourselves. This was perfect! Beyond the amenities that were clearly plentiful, the service was great and talking price, it couldn't be beat. The relaxation was exactly what we needed and we will be back.Genuine Hotels.com guest review
Dirty, dated, gross! Room smelled bad. Tile was dirty. Sheets were dirty. Fabric Headboard was gross.Genuine Hotels.com guest review
We had a great stay.. Will be back.Genuine Hotels.com guest review
"Meet needs, nothing special"
Meet my needs and great rate but I prefer a more upper scale hotel accommodation. Bathroom was dated and I felt tub/shower was not clean.Genuine Hotels.com guest review
Stayed on the 5th floor the first night and everything was good. The second night stayed on the first floor the shower floor was gross. The noise in the hallway from people in the lobby kept weakening us up. The cigarette smoke from the lobby was coming in the room. We. left at 10:00pm and drove 3-1/2 hours home. Don't stay on the 1st floor!!!!!Genuine Hotels.com guest review
Honeymoon was great. Hotel was a little in need of maintenance, but we were upgraded to a suite when we arrived. Would stay again if in the area.Genuine Hotels.com guest review
Was not happy. Walked into a room where beds were half done.Genuine Hotels.com guest review
"My stay at boomtown."
Expected more for the rating of $$$. It was ok. The cantina had great burgers. The casino was too smokey.Genuine Expedia guest review
"I was happy"
I was worried after reading some of the review but overall i was happy with our room. I think the suites are nice. The hottub was very nice. It was pretty clean... The staff could have been a little more helpful but whatever...Genuine Hotels.com guest review
"close to everything"
check in was quick and easy. room was clean and comfortable. staff was very friendly. this is the second time we've stayed at this hotel and would definately stay again.Genuine Hotels.com guest review
"2nd December in a row"
Hotel was easy to find, right off I-20. Easy on/off highway. Room was clean, maid service was fine during our three day stay. Did not eat at hotel, as we were visiting family in area. Casino is small, but clean. Had $5 blackjack tables. (We were there Mon-Wed). Good hotel for the price.Genuine Hotels.com guest review
Shower pressure was terrible. Bathroom was outdated and had mold on the grout in the tub. Room was dark. Overall the room was ok but having to start your day with a shower that bad was not good.Genuine Hotels.com guest review
"Cheap enough - but ..."
Rooms could have been cleaner - the mattresses need to be burned!! They sink in the middle and are long overdue for replacement. It is an ok place to stay for 1 night on the road - but don't expect anything spectacular. It is just OK.Genuine Expedia guest review
"It's ok but I wouldn't go back"
The hotel staff wasn't friendly at all they were very dry that Saturday morning staff had a much better attitude didn't understand when I got there I had to pay a deposit on this room which wasn't stated when I booked this roomGenuine Expedia guest review
When I arrived and went to checkin, the 3 people at the desk waited for the other to help me. Hotel advertises internet, but there was none. Staff told me it is down most of the time. Would I stay again, I'll prolly try another hotel in the area next time I come thru.Genuine Hotels.com guest review
"Don't stay here"
Employees are rude and the casino is one of the worst paying that I have ever been to. Choose the horseshoe next-door Instead. Street when I so tell and awesome casino.Genuine Expedia guest review
It was a very nice place and the people in the hotel were extremley pleasent pleasent ,all staff including the maids and all.. It is a beatiful place and sure would recomend it . Someday we hope to be back.Genuine Hotels.com guest review
Greeting very unfriendly - Was not made aware that a deposit was needed until we checked in - Didn't think that was necessary if all was prepaid and they had a credit for incidentals - No information in the room about room service, internet, local attractions - When I asked they informed that the info had been pulled for updates - I ask how did I order […] room service if I did not know what was offered or cost - Was informed that what more did I want for breakfast but pancakes, waffles - I was asked if I really needed to know the offerings or costs - No resturants for breakfast except the buffet - Even though we did okay in the casino, we will not stay there again. We will go to Samstown! Read moreGenuine Expedia guest review
We have stayed at all the casinos in Shreveport and this is the one we keep coming back to. The rooms are nice and they are very affordable. My wife and I will definitely be back.Genuine Expedia guest review
"Bad Hotel Bad Service"
No blankets available? No apology? Argue with me instead? Why am I here?Genuine Hotels.com guest review
Casino was small and not very clean. Lighting in room was not good.Genuine Hotels.com guest review
I was very disappointed with this hotel. I was there for two nights on business. When I checked in, the girl at the front desk did a quick job w the check-in, but when I asked her about info on nearby food delivery places, she said "there are a few places, but I don't have their info." The room looked outdated, but it was clean. I set up a wake up call […] two days in a row and did not receive neither of the calls. Thank God for my alarm clock!!! They also charged 9.99 for internet- per device!!!! Which they don't even tell you until after you pay. I spoke with them about this, and they started to blame each other for the charge. In any case, it wasn't horrible, but I would not stay there again, not even if they pay me! Read moreGenuine Hotels.com guest review
"Comfort & FUN"
We really enjoyed this trip to Boomtown. Hotel is clean, the staff, friendly and helpful, and everything is convenient. We would give top marks to this place.Genuine Hotels.com guest review
The rooms we stayed in were the filthiest I've every seen. The headboards on the bed were padded, dirty and stained. The ceilings were the same. There was some type of stinging bug crawling in the bathtub. Someone had spit in the elevator. The price I paid for the rooms were extremely high for the condition they were in. I will never stay there aga […] in. Read moreGenuine Hotels.com guest review
"Nightly trip away"
Hotel was clean and the front desk staff was nice.Genuine Hotels.com guest review
I was expecting a better hotel, it did not impress me, I have stayed at much better ones, will try a different next timeGenuine Hotels.com guest review
Older hotel needs some upgrades. Casino needs better ventilation for the smoke. Good location near the boardwalk and shopping.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )