Very quiet and beautiful. Nice desert experience and the town was nice and relaxing.Genuine Expedia guest review
Response by Carefree Resort & Conference Center Thank you for your review. It is great to hear that you had an amazing stay. Next time come out on Friday for live bull ridding in the town. Thank you, Martha Lopez
"If you stay, chose the suites"
Loved the views and the suitesGenuine Hotels.com guest review
Response by Carefree Resort & Conference Center Thank you for your review that suites are among one of my favorites too. Martha Lopez
"Our stay was truly Carefree!"
The restaurant on site was also awesome! The food and staff were outstanding. The grounds were beautiful. We really enjoyed our stay. We would definetly come back and stay again!Genuine Hotels.com guest review
Response by Carefree Resort & Conference Center Hello Joe, Thank you so much for your review. We love hearing what a wonderful time our guests have in our property. I am happy to hear that you enjoyed our restaurant and grounds. We hope to see you again soon. All the best, Martha Lopez
"Just passing through"
We stayed here as we were passing through on a trip to California. The staff was very friendly and helpful. The rooms were large and clean. We arrived late and the staff still allowed us to use the pool after closing time. The only down fall for us was the distance from I-10. It was about a 40 detour from our route but worth it.Genuine Hotels.com guest review
Response by Carefree Resort & Conference Center Hello Gayle, Thank you so much for your review and thank you for visiting us on your way to California. We are very happy to hear that you enjoyed your stay and that our staff was accomodating and helpful. We look forward to seeing you on your next trip to Arizona. All the best, Martha Lopez
"Great Pool area"
we loved our ground floor room that was close to the pool and we even rented the pool side tent for 4 hours one day, but the only problem with staying that close to the pool was that there were some loud parties at night that kept us awake till after 2am, but other than that our stay was greatGenuine Expedia guest review
Response by Carefree Resort & Conference Center Hello Jackie, Thank you for your review. We are very happy to hear that you had a good stay with us. The first floor pool view are also one of my favorite rooms. It is great to hear that you also enjoyed your time in one of our cabanas. I am sorry about the noise by the pool I will notify my overnight security to be sure to keep our for any noise by the pool. We hope to see you again soon on your next visit. All the best, Martha Lopez
Had a great stay. 24hr shuttle is a huge plus. Dropped us off in town and picked us up.Genuine Expedia guest review
Response by Carefree Resort & Conference Center Thank you so much for your review. We are glad to hear you had a great stay and are pleased that you were able to take advantage of our shuttle service. We look forward to seeing you again! Thank you, Kristen Brodie, Front Office Supervisor
"Peaceful, quiet out of the way place"
Got in around midnight. Hungry and tired. Carl offered to take me to a 24 hr gas station to get food, since the hotel food outlets were closed. That is great service and much appreciated.Genuine Expedia guest review
Response by Carefree Resort & Conference Center Hello Carmelo, Thank you so much for your review. It is always great to hear that our employee's are offering superb hospitality. We have let Carl and upper management know about this great comment. We hope you can come back and visit us soon! Best Regards, Martha
Second time I have stayed at this hotel. Very friendly staff, great restaurant. Only complaint would be the sofa bed. It was one of the most uncomfortable I have ever slept on. Management should consider upgrading.Genuine Hotels.com guest review
Response by Carefree Resort & Conference Center Hello Kathy T, Thank you so much for your review. We are very happy that you had a wonderful stay with us and were able to enjoy our restaurant. We appreciate your comment about the sofa bed and we will forward it to upper management for review. We hope you visit us again soon! Thank you, Martha Lopez
"No food available"
The grounds are lovely, especially at night. We arrived late after a long day at the Grand Canyon and discovered that there was absolutely no food of any kind available after 9:00 p.m. Not even a vending machine for snacks! The room was a gift from family for my birthday, but the hotel had no record of the reservation since it had been made same day. […] We were kept waiting in the lobby over an hour before we were allowed to go to our room. It was very nice, clean and comfortable, a relief after such a cold reception by hotel staff. Since no food available and we didn't want to drive into town at that hour, we had only water for dinner. I would not recommend this place to anyone. Read moreGenuine Hotels.com guest review
Response by Carefree Resort & Conference Center Hello, Thank you so much for your feedback. We are sorry to hear that you did not have a pleasent encounter with our reception staff. We will investigate our restaurant situation since our restaurant normally serves food until 10:00PM. Please accept our most sincere apologies on your issues with reservations. Normally third party reservation can take up to an hour to come through when reserved same day. We will be sure to look into this issue to see how we can improve this process to make it seamingless to our guests. All the best, Martha Lopez
"Our Favorite Staycation"
We live near this facility & come here quite frequently. We love the rooms that overlook the pool area- the others, not as much. Staff is usually always great, other than the one gentleman that came to exchange our keys when we upgraded to a different room. He didn't even tell us how to get to our new room. Like I said, we love this place, so it's not […] going to affect our continuation of visits.. But was not the best 1st impression for my friend staying there. Side note: our adjoining room to another couple's did not prevent any sound barriers, so I would recommend making sure you do not get a room w/ adjoining door. ;) That being said: the views overlooking the pool are great; location wonderful; front office staff great and this is very affordable place to get away-even in town! Read moreGenuine Hotels.com guest review
Response by Carefree Resort & Conference Center Hello Krissy, Thank you so much for your review. We are delighted that you enjoyed your stay with us and that our hotel is your favorite staycation hotel. We feel honored! We are sorry about the negative encounter with one of our employees that is definetely not the level of service by which we operate and we will be sure to look into this. It is great to hear that you love our Premier Rooms with the pool view. We hope you come back and enjoy another staycation with us soon! Best Regards, Martha Lopez
Rates for the summer were a little on the high side. Loved the peacefulness of the location and the fact that the town keeps exterior lights off so that the stars can be seen at night. The grounds are lovely. It was very hot so not many people even at the pool. The pool itself was nice but needed to be netted for floating debris from the gardens. Great […] place for grown ups. Read moreGenuine Hotels.com guest review
Response by Carefree Resort & Conference Center Hello Karen, Thank you so much for your review. We are glad you found our hotel peaceful and that you loved the grounds. Thank you for your feedback on debris from the garden we advise our landscaping team about this issue and they have trimmed the trees in the garden. We hope that you can come back and visit us again soon! All the best, Martha Lopez
"Quiet until Friday afternoon"
Jan, Diane, and Brian were amazing. The desk people could learn from themGenuine Expedia guest review
"Would be nice if it was cleaner"
The shower smelled funky, it needs to be cleaned with bleach and the shower curtain changed. I would bet that housekeeping does not clean the shower because it is as sandstone like tile, but it smelled like a locker room shower. The cushions and chairs around the pool need to be washed, no need for stains on the cushions. On the positive side, the food […] in the restaurant was good and reasonably priced. The grounds and location are nice. Read moreGenuine Expedia guest review
Arriving rather late we were delighted the restaurant was still open. Service was ok, nice guy "Bronko" was our waiter. The room was clean and spacious. Sliding door out to the pool was really a treat. We stayed for 4 nights and used the restaurant regularly. Pool is awesome! They have drink service poolside. Beds in our room where very high off the […] floor and the room had a super large flat screen. When greeted we were met by a very nice clerk and she was very helpful and pleasant. Read moreGenuine Expedia guest review
I love this property. The grounds are landscaped beautifully. The pool is large and pristine. I stay here every time I visit Scottsdale yearly. This is the first time I booked through you. The resort was not busy this time of year. Because of who I booked through, our room was located on the outer perimeter of the resort farthest from the pool. This […] is the first time I was assigned a lower level room near the conference center. It was a bit under decorated and felt like I was in a basement, despite the vacancy of most rooms facing the pool and lovely gardens. Read moreGenuine Expedia guest review
This was a last minute booking. Staff are very nice, rooms are comfortable, and nice patio - but the resort could use a serious update on cushion padding for its pool.Genuine Hotels.com guest review
"He ideal desert getaway"
Pros: 1) Makes a great resort and feels like a perfect getaway! 2) Really nice pool and hot yup open even at night. 3) Big and spacious rooms. 4) House keeping did a great job! 5) Friendly staff Cons: 1) No free breakfast :-( 2) No fridge or microwave in the roomGenuine Expedia guest review
We enjoyed it and will stay with you again the next time we are in the area. The younger lady at the desk was so enthusiatic, helpful, and always had a smile and nice word for us when we walked by. She is the perfect front desk person! Your other staff members were also very nice.Genuine Hotels.com guest review
"It's an older facility in fairly good condition"
It's an older facility in fairly good condition. The staff were helpful and cheerful. The room comfortable.Genuine Expedia guest review
Pretty hotel, room was a little outdated, but it was clean. Good Carefree location.Genuine Hotels.com guest review
"Nice stay cation"
Go there a few times a year and love it. The staff makes the trip that much better. Hotel is a little dated but still very relaxing. Shuttle to nearby bars and restaurants is a great bonus, it's the main reason we stay there and not the Boulders.Genuine Hotels.com guest review
The Carefree Resort was a great place to spend a few days. There was plenty to do around the resort and in the area. I would definitely recommend it. The staff were great and the rooms were always clean. The air conditioning didn't work well and the rooms were out-dated, but overall very nice. The fitness room, pool, breakfast buffet and ease of parking […] were all excellent. Read moreGenuine Expedia guest review
Hotel was beautiful, room was nice and clean, staff was excellent! Lost our cell phone at the pool and it was actually returned to us!!Genuine Expedia guest review
"Needs some TLC and SOON."
I first must say that I would probably stay at the Carefree again, and have stayed here before, due to the inexpensive cost relative to the area, but: the facilities are in need of some upkeep and daily care. We arrived on a Monday afternoon and the Main pool area, a focal point of the resort, had a broken heater( we were her in April Days 72 Nites […] 50) so the pool was freezing cold. The heater was not fixed during our whole 5 day stay. You would think they could find a pool repair in Phoenix.? The paint and general condition of the exterior of the building is worn and coming loose in many areas. While our room was serviced, the bath was rather dirty, the iron didn't work, and the coffee in the room was only DECAF, when I asked the maid, she told me she didn't have regular coffee very often to put out and she had none at this point. When we arrived our reservation, even though the dates were correct, was under a different name. I gave them the conf # and it took about 15 minutes to figure this out. Maybe just some new general management would be a good start.? Read moreGenuine Expedia guest review
The resort was a little tired but nice enough, especially for the price. Unclear whether I will go back. Pretty remote but beautiful surroundingsGenuine Hotels.com guest review
"Beautiful surroundings, friendly staff."
Absolutely wonderful, food was great, staff friendly, my only suggestion would be better lighting in the bathroom.Genuine Hotels.com guest review
"So quiet and beautiful"
Great experience. Nice staff. Very quiet. Unique spot! Family or adults friendly. Visit Bartlett lake near by it's beautifulGenuine Expedia guest review
"Great spot north of Scottsdale"
Room was comfortable and clean. Staff was helpful and friendly. We will stay again!Genuine Hotels.com guest review
"Not worth a stay!"
This hotel was a big disappointment, I would not recommend nor stay again myself. Starting w/ our request for more that two pillows on the bed, which I had to call three times for over a hour and a half, to no phone or clock on the bedside table. Our room didn't have tissue in it either, all of which seem very standard at any hotel, let alone a resort. The […] resteraunt on site is decorated nicely, as is the hotel lobby, and all seems inviting; but the service was awful and the food was nothing special. All in all, a real bummer! Read moreGenuine Hotels.com guest review
"Nice hotel if you don't mind a bit of a drive"
Nice clean hotel in Carefree. The hotel looks clean and new. The rooms are large, and have been re-done since my last visit. There are good restaurants nearby. The neighborhood is great for walking, or using one of the hotel bikes.Genuine Expedia guest review
"Nice hotel with amazing views of the desert"
We enjoyed the swimming pool and the nearby shopping. The staff was extremely friendly.Genuine Expedia guest review
Uncomfortable beds un comfortable beds Resort is way of beaten pathGenuine Expedia guest review
"Nice place in Carefree,Arizona."
Lovely pool,hot tub and grounds. Chairs in the room and balcony very uncomfortable. Housekeeping could use some lessons. Baskets not emptied. Hair band and toe nails on carpet at check-in. Coffee and cups not always left each day. Had to call for room to be cleaned one day. However,staff at front desk, were very pleasant. Overall,we would return and […] try it again. Read moreGenuine Expedia guest review
Overrated and overpriced plus u have to pay to park....smell in hallways made me sickGenuine Hotels.com guest review
Had a great timeGenuine Hotels.com guest review
"No heat in February"
They have a one-way system which means you can either have heat or ac but not both. It was 67 in our room at 11:30 pm and we were told heat wouldn't be available until the next week.Genuine Expedia guest review
"Ok, but a little worn"
Hotel is 3 star, maybe 3 1/2 at best. Paint around hotel is worn and the whole building in general seems dated. Staff at desk, especially Erin and Jaime, were very well informed and pleasant. Bar and rest. are the nicer parts of the facility. Pool area was somewhat dirty and the hot tub was not functioning correctly. Location is great, out of the noise […] of Cave Creek, but close enough to enjoy the area. Gardens are beautiful. Great place for kids and family, but not to impress a new date. Read moreGenuine Expedia guest review
"Very nice area."
Just stayed overnight, didn't use resort facilities. As stated before in another review, the bed sagged.Genuine Expedia guest review
Friendly staff- free parking and loved the shuttle sevice within a 3 mile radius !!! Rooms were dark with only a few small lamps otherwise clean - pretty.Genuine Hotels.com guest review
I was so impressed with the lobby décor and scent. Too bad it didn't go all the way through the hotel. The first room I checked into I asked to move to another room. It was a musty smell. Thank goodness the staff was very nice and accommodating. Luckily the second room smelled much better. This is a beautiful hotel that really needs some room updates. […] The southwestern design is great but can be updated to current standards. Resort fees are understandable when added to a room rate but when you go to eat breakfast for $12.00 you DON'T expect to be charged another $10 RESORT FEE. Read moreGenuine Expedia guest review
Great stay. Great staff except for one stressed person.Genuine Expedia guest review
"Good stay with the family"
We had a good stay, the rooms were a bit outdated, but clean.The staff made our stay great, Aubrey helped us move our stuff to our room when we got there and back when we left. This was very helpful with an almost 2 year old. Everyone at the front desk greeted us. When I asked to change rooms to the top level to get a view they did it without hesitation. […] The view was beautiful and peaceful. Make sure to ask for the top floor! Their restaurant made great food as well. We were too tired to go anywhere the first day, so we ate there, and we were very happy with server and food. Great service, overall! I would definitely recommend it. Read moreGenuine Expedia guest review
"Second time staying"
Hotel is very nice! Pool is very nice as well. Restaurant okay.Genuine Hotels.com guest review
We love this place. We use to stay here all the time but . I would stay here again but will not ever eat there again. The food was a great disappointment. Place is beautiful though.Genuine Hotels.com guest review
"Definitely not worth it."
Almost 100 of us were there for a conference. There was 1 bellman on duty...who can never be found...and if found, unwilling to assist without being begged to help. Parking was a half of block away. My small earrings went missing after room cleaning. Staff didn't even apologize, much less give any type of compensation...or a report to submit.Genuine Hotels.com guest review
"Beaitiful resort - uncomfortable sleeping."
The resort is beautiful, however, the pillow cases were very old and worn, and one had wht appeared to be pubic hairs. Also, the beds were very hard and very uncomfortable.Genuine Expedia guest review
My 2 sisters and I arrived about 7 pm tired and cranky. Audry (sp?) and the staff were great. She just took all our bits and pieces of luggage and stuff, got the rooms issues corrected and swept us up to our destinations. All the time eliciting (gently) info about why we were there, etc. Then she talked about her sisters... anyway. We felt so at home. […] It turned out she knew my sister who lives in Carefree and stayed there earlier. We loved the pictures, paintings, decor etc. ALL employees were very ready to help with anything we wanted. IOh, and all the time it was raining! Extra umbrellas were at the ready via the valet. What a nice man. We'll be back. Read moreGenuine Hotels.com guest review
"Close yet secluded for comfort"
Perfect! Great breakfast buffet!Genuine Hotels.com guest review
"Spa, fitness center facilities not up to standards"
villas too remote to walk to main hotel facilitiesGenuine Expedia guest review
"What a beautiful place"
The dining room and staff are very professional and the food was very fresh.Genuine Expedia guest review
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