Mandarin Oriental, Washington D.C. - Washington 38.88417, -77.02938

The Mandarin in DC was possibly the most comfortable hotel that I've ever stayed at. The service was outstanding, the morning breakfast "buffet" was excellent and well priced, and the bathroom in our room was excellent.

inconsistent service, remodeling / work underway was overwhelming. Location is remote. Terribly disappointed. Did not meet my standards for a 5 star. I am not a fan.

The hotel is a really beautiful hotel. They were able to check us in early but they claimed they were giving us an upgrade and they put us in a handicap room which does not have the nice bathroom. Not much of an upgrade. There doesn't seem to be anyplace to park your own car and valet parking is expensive. If you're a lady, you will love the whirlpool and steam room in the ladies locker room, very nice. Only downfall, don't eat here if you can help it! If you want food, go back out across the bridge and find a restaurant! Prices were way to high!! We sat in the lounge, drinks were basically over priced, we ordered some fancy chicken wings that were double what you'd pay normally, the menus are very limited without many choices unless you eat sushi, sashimi, etc. They will give you mixed nuts on your table if you get something. The jazz was nice, if you go on the weekend, but the lounge gets crowded and there's not enough seating. Our room had an honor bar but make sure that you check it for whats in it and match it against the list; we were missing several things, but I was able to let the front desk know so they didn't charge us for it. There is a CVS right next door that was opening a few days after our visit, get your snacks there. Breakfast was ok but very expensive, plus they charge a delivery fee and extra service charge. So, beautiful hotel, sleep here, but if you want to save some money, go out for all your eating and activities.

To the point... I liked the hotel and it was quite comfortable. But, NO SODA MACHINE!!! Really? So, I have to go to the bar or get a soda from the room bar? $4.00 for a tiny die soda!!! A little inconvenient. Other than that, it was just fine.

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New, nice and clean. One of the few DC hotels with a pool, which was great for the kids. Hotel staff was outstanding.

My Suite was beautiful, spacious, comfortable, big bathroom, clean!. The service was excellent. Highly Recommend

I would definitely recommend the Mandarin Oriental. However I would caution future visitors to understand that the prices for food and drinks are quite high. On average for $12 for a glass of wine or beer. We went off property for dinner and drinks, and the good thing is that the proximity of the hotel is just a short cab ride to more affordable establishments. In fact a short walk over the bridge and you are an amazing outdoor fish market that will cook fresh seafood to order. Dawn

A truly five star property, beautifully designed and maintained. Happy to stay there next time I'm in DC, if it's again possible to get the kind of deal hotels.com offered (otherwise it's more than I'd want to pay on a simple business trip).

This hotel is pricey but the quality matches the price well. Service was excellent - the safe in our room didn't work, but when we called they had someone in to fix it within 5 minutes. The spa is great - also expensive but the facilities and service were appropriately excellent. There's a Starbucks across the street and a sandwich shop next door, but not much else in the same block. However, the National Mall is only two blocks away.

The hotel was 5 stars. The concierge and the staff were great they helped my friend and I get around Washington. We were given ideas for restauants and sight seeings. It was a great trip. THANKS

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This hotel is beautiful, the staff is wonderful- friendly and professional. Our every request was met quickly, room service even arrived for breakfast in 15 minutes! Can't wait to return to DC so we can stay at the Mandarin again!

The staff was courteous, professional, and very helpful. Upon arrival, we uprgraded our room and enjoyed a nice room with a lovely marble bath. We enjoyed being quietly tucked away from the noise and activity,(as the hotel is located in a cul de sac ) yet were able to walk to the mall and partake in the museums.

We loved the location and enjoyed all of the amenities of this luxury hotel.

The hotel was wonderful with beautiful decor and great in-house dining. My only complaint was the the AC did not cool my room down- had I stayed longer I would have requested another room. Everything else was fantastic!

Not much to the immediate neighborhood but that gave it a quiet feel in the middle of a busy city. Back yard looks over marina and coffee is set out at no charge. Room was fantastic, as was the staff. About 2 blocks from the mall, and perhaps 4 from the metro. I really enjoyed my stay.

Hotel was very nice however, the rug in our room was dirty. It could use a shampoo. Also, the shower door had mold growing around bottom. The staff was nice and helpful. Great location.

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Very nice hotel. Great location to the national mall (walking distance). Bathroom was beautiful. We were expecting a little more out of the room itself for the price and the reputation of the hotel. It seemed a little dated and in need of a renovation, but it was clean and comfortable. The hotel itself is beautiful. I recommend a water-view room. It's pretty amazing especially if you have a view of the Jefferson Memorial. They have live jazz on fri and sat nights which is a treat.

Wish I could've stayed longer but otherwise great experience.

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Room service and restaurant prices were too pricey for the quality of food. I ate in the Asian Fusion restaurant and the food was good but not outstanding enough for me to eat there again if I have a choice. Comfortable and well furbished room with easy wireless connection. The bed was comfortable and the mini bar was adequate. The room cost was high but apparently all hotels in this area are expensive. Hotel staff were warm, friendly and efficient.

I thought the room service menu was better than what was offered in the restaurant (I am not a sushi fan) but the food was not exactly as described in the menu. Two nights in a row I received the same dessert because they were named and described differently. I did love that every member of the staff I saw more than once called me by name. Great service.

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The hotel is beautiful, extremely well done, all service staff was excellent except consistently slow restaurant service (however the food was excellent). Took for ever to have room service answer phone. Had to call front desk twice for room service help.

Very friendly and well trained staff made the stay very enjoyable.

This is a first class hotel. The staff is very friendly and professional. I love the free shoe cleaning service. Simply leave your shoes in the box provided outside of your door and they will clean them and return before 6 am the next morning!

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central location,easy access,helpful staff and good facilities.

We had a marvelous stay at the Washington, DC Mandarin Oriental Hotel. We were greeted in the lobby by attentive staff that gave us impeccable service. The lounge in the hotel was lovely, inviting and quite active. There was even a terrific jazz singer entertaining the patrons in the evening. Our room (deluxe water view) was beautifully appointed and the bathroom was beyond our expectations. This is truly a great hotel.

Disappointed that for this pricey hotel the furniture needed to be refinished or replaced. Also, did not receive the type of room that we requested.

From check-in to food & beverage to housekeeping, the Mandarin Oriental provided one of the best hotel experiences of my life.

The room was very clean. The service was excellent. The food was expensive but very good.

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Outstanding from check in to check out

Great place to stay with our two kids as we toured the D.C sites. Convenient and a great place to escape back to after a long day of site seeing!

Excellent in nearly every aspect. The fee for overnight parking is a bit pricey, but this is a five star property so I wouldn't expect anything different. The location is perfect for most downtown activities. I would definitely stay at the MO again, and I would also recommend it to others.

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most of the staff was exceptional, with few exceptions - which were okay. Lovely hotel and features.

Really enjoyed the convenience of this hotel. being so close to the Mall to take advantage of all of the free events. The only drawback was the bar, and parking were outrageously priced.

Absolutely stunning service. Fantastic rooms. Of course it all comes at a price, but it is definitely worth it. Great restaurants.

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Very professional and courteous. The spa was serene and pool warm. The staff was there to wait on you, and make life easier in an unfamiliar place.

We enjoyed our stay at the Mardarian, however it was a long walk to a Metro Station. It is not very convenient if you want to see the city, unless you want to take taxis everywhere. The rooms were very nice, but the beds were on the small side. The service was excellent, no complaints.