"Great hotel but bad view......"
LOve the hotel, great staff, but view to the railroad is not funGenuine Expedia guest review
We have just passed a delightful Friday night at The Mandarin Oriental. Our request for an upper floor was immediately granted with an upgrade, and the room was perfectly appointed. The bed could not have been more comfortable, and the shower/bathroom was perfect. Our water view was to the east, away from The Jefferson Memorial, but interesting none-the-less. […] Tea and cocktails in the lobby bar were followed with a brief stroll along the Marina Walk, obtained through the hotel garden and across a footbridge within steps of the property. Upon our return, we dined in the Sou'wester: Susan and I both selected the She Crab Soup followed by Scallops. Our son chose the Miso Soup and Pork Bellies. Desserts were ample, and the atmosphere both casual and intimate. We found our way to The Martin Luther King Memorial after bidding our son farewell, and enjoyed a warm, Washington evening before settling in for the night. Although our complementary newspaper would not arrive before our departure, we were offered the Desk's personal New York Times, which was happily waiting for us upon our return to Long Island. I would gladly return to The Mandarin Oriental, Washington D.C., and intend on exploring some of their other properties, as well. Read moreGenuine Hotels.com guest review
"Beautiful Hotel near the war memorials and museums"
Elegant hotel with a very helpful staff. Only negative is that the bar seems to be overwhelmed by their afternoon rush. But overall, a very nice experience.Genuine Expedia guest review
"Great Staff Makes This Experience Excellent"
From the moment my daughter and I arrived (early in the day) at the Mandarin, we were treated like royalty--and like family. The vast majority of the staff at this lovely hotel went out of their way not only to fulfill our request, but to enhance it as well. We could ask any question, and the response was always happily and enthusiastically given. I […] had a hard time finding restaurants nearby; this was our first visit to D.C. and I had dinner arranged for the second night, not the first. That was a little bit of an issue as I am allergic to wheat and my daughter is allergic to dairy. All I had to do was mention the allergies and we were offered many choices. Within the hotel, Sou'wester is good. Outside of the hotel, the area is very quiet over the weekend with very few businesses open. Read moreGenuine Expedia guest review
"Good but tyring"
The Mandarin Oriental is a high quality hotel. I think the DC hotel is just a little bit tired. The furniture in the common area needs an update, the room decor needs an update. The bed and bathroom are 5 stars but the rest is not a 5 star hotel.Genuine Hotels.com guest review
"Lovely view of cherry blossoms!"
We were curious from the photos; the hotel looked nice. It was even more wonderful than we had hoped. Best shower ever in a hotel (warm water, great water pressure!) Dinner at CityZen was fantastic, one of the best meals we have had in DC. The staff was well trained and had excellent manners. Despite being a large hotel, there was a sense of personal […] attention. Read moreGenuine Hotels.com guest review
"Definitely won't go again!!"
A lot less than what is expected from Mandarin Oriental!! Staff not friendly or helpful. Not impressed at all with quality of service, room, food. Might as well stayed at a Sheraton or its like rather then spending $$$ on this hotel stay!Genuine Expedia guest review
"Excellent hotel for families, great location!"
We were a little apprehensive about bringing an 8 month old baby to such a nice and fancy hotel, but they were incredibly accommodating and i could not recommend this hotel more for families traveling with children. The Mall is maybe a 5 minute walk away and you're right by the wharf and tidal basin. If the weather's not cooperating, they have a great […] indoor pool as well. Also, we were there over Easter and they even did an Easter Egg hunt for all of the children staying there which was a lot of fun. The rooms were very well kept and frequently serviced throughout the day. Read moreGenuine Expedia guest review
This is a luxury hotel. It is off the beaten track, but has Main Avenue waterfront views. More than I would normally pay, but for a special occasion everything was first rate.Genuine Expedia guest review
The hotel was wonderfu. It is in a corporate area so nothing is open on the weekends. I think $50 parking is overkill for the area it is in. Especially on the weekends.Genuine Hotels.com guest review
The Mandarin Oriental in Dc was wonderful the staff was very warm and friendly the Hotel's decor was beautiful. The location was perfect the room was well appointed the bathroom was the icing on the cake. Great hotel will definitely be a returning guest in future trips to Dc.Genuine Hotels.com guest review
"Great Get-away hotel."
Very nice hotel, with a fabulous restaurant. Great weekend get-away.Genuine Expedia guest review
Really enjoyed our stay at the Mandarin Oriental. The staff was very nice and helpful. It is a little bit tucked away but thought of it more as a hidden treasure.Genuine Hotels.com guest review
Always wanted to stay at a Mandarin and finally stayed here while visiting family for Christmas. Location is EASY in/out from/to DCA. Would say hotel is geared more for business travelers than tourists, though. Need to taxi to restaurants and sites. Staff was exceptional. Room, closet and bath were huge! Bath could use a little more attention--dust […] on marble baseboard and a little mildew in shower, but overall clean, comfortable room. Decor throughout hotel is simple/borders on sparse. Read moreGenuine Expedia guest review
"Close to the museums"
Our family had an excellent stay at the Mandarin Oriental over the holidays. The beds were comfortable, the rooms very quiet, and the shower fantastic. It was an easy walk to both the metro and the museums. The front desk and front door staff were very attentive, especially Phillipe. I would like for the hotel to have offered free Wi-Fi. Other less […] prestigious hotels we've stayed in have offered Wi-Fi; certainly for the cost of staying at this hotel this amenity could be offered. My only other negative comment is the service in the restaurant was slow and breakfast was pricey. Read moreGenuine Hotels.com guest review
We really enjoyed our stay. The hotel was spotless and the location was very convenient for seeing all of the sights. Service and facilities were also very good. Last time we were in DC we stayed at the Willard while we attended a wedding and this experience was as good if not better. Highly recommend this hotel.Genuine Hotels.com guest review
"Great hotel for everyone."
Great service and location, excellent spa, super restaurants!Genuine Expedia guest review
"Top quality service"
My wife and I chose this as a local getaway for our anniversary weekend. We found the highest level of service at the Mandarin Oriental, and thoroughly enjoyed our stay. Room service was top notch as well. We only regret not booking spa services ahead of time, as they were already booked on the day, and were not able to accomodate out schedule. We'll […] be sure to plan ahead next time. Read moreGenuine Hotels.com guest review
"Great family hotel"
This place really caters to their guests. The ambiance is so warm, relaxing and friendly. If you have kids, the pool is a huge bonus and quite large. The Tai Pan club lounge is totally worth the extra money to upgrade especially if you are 2 or more people. The location is ideal and close to everything. Can't wait to stay here againGenuine Expedia guest review
"Loud neighbors and train"
Loud phones in nearby rooms to 4 am. The worst part were the cargo trains every hour or so. The entire room vibrated and was loud as heck. Do not recommend this hotel for the high price. Stay closer to the action also.Genuine Hotels.com guest review
"Can't miss romantic spot"
My wife and I spent our second anniversary celebration here. this place is awesome!Genuine Hotels.com guest review
The people who work at the Mandarin were attentive and took good care of us during our visit. Overall a nice place, and a comfortable bed. I was a little disappointed that the pillows smelled funny/dirty since we spent so much money to stay there. This is a nice place to stay if in D.C.Genuine Hotels.com guest review
"Not pet friendly as they claim"
The hotel is perfect for business travelers and non-family tourists. It is a "pet friendly" hotel but they dont have anywhere to walk the dogs, no bags for pick-ups, no trash cans to dispose of those pick-ups and no doggy "hospitality" items like other hotels. They also require a $75 pet fee forbhaving the dogs buy again, not very hospitable for them. […] I would love to stay at the hotel without my pets, however, I will never stay at the Mandarin with my pets. Read moreGenuine Expedia guest review
Beautiful hotel in a great location! Walking distance to The National Mall area and museums. Professional staff and well-versed concierge. Great food and outstanding views. I would also recommend a club level room...it's worth every penny. We will stay there again in the future.Genuine Expedia guest review
"Will try to stay there next time"
A lovely hotel. $12.00 taxi from the north side of Capitol Hill. Exquisite location. Service like none other.Genuine Hotels.com guest review
"Don't usually spend big bucks, but it was worth it"
It was expensive, but, if you want to be near the sites, it is the place to stay. it probably would not have changed my mind, but I wish Hotels.com would have told us that the parking would be extra, ~ $50.00. At the price we paid, we could only afford the one day, we but made the most of its luxury. The TV receiption was poor, freezing at times. The […] room was quite, comfortable, and the dark curtains were great for sleeping in. Read moreGenuine Hotels.com guest review
"Great location, friendly staff"
This hotel was perfect. The location allows you to walk anywhere in DC! We were there for a special occasion and the staff sent chocolates and a bottle of champagne to our room for free. Would highly recommend.Genuine Hotels.com guest review
Situated in an office park this hotel doesn't live up to the Mandarin Oriental brand.Genuine Hotels.com guest review
"Great hotel- walking distance to National Mall etc"
This hotel is so convenient to all the tourist attractions in the area(White House, Capitol, National Mall, museums etc). We walked from and to the hotel. The customer service is exceptional. They always go out of their way to help. We stayed in a double bed room with water view and the room is clean and well maintained. The bathroom is one of the nicest […] bathroom we've been to. Again, clean and well maintained. I would definitely go back here again! Read moreGenuine Expedia guest review
Very nice hotel. Close to everything we wanted to see and do.Genuine Expedia guest review
The hotel and staff were about as personable and helpful as any I've ever encountered. My wife had a mediocre meal in the hotel's less expensive restaurant - we did not like that the hotel charged $15 per night for internet access, while it is free in so many others - otherwise the hotel was one very high point of a "couples" short visit to Washington […] DC for a tour of art museums Read moreGenuine Hotels.com guest review
I been in many places before this was my first time in DC and if I ever go back this would be the Hotel I would like to stay. If you don't have money don't stay here cause is pricey but is an excellent hotel. One of the managers (Alexander) made us feel at home very polite and very helpful. The bathroom is really beautiful and is very CLEAN place if […] I was to recommend a hotel this one would be my first choice. THE BEST HOTEL!! Totally LOVE, LOVE and LOVE this place. THANK YOU Mandarin Hotel!! Read moreGenuine Hotels.com guest review
From the service to the decor this hotel is perfectly clean and everything is of the highest quality. It is excellent.Genuine Hotels.com guest review
"Exceptional staff and the best spa in the country"
I shared my birthday here and the staff and spa made my stay one I will remember forever!Genuine Expedia guest review
"Disappointing for the price"
Hotel faces a highway and railway tracks, a la motel. Depressing and ugly view. Very long hallways. Assistant manager super helpful. But hotel disappointing for its class. Even though the staff tried to be helpful, coming directly from a stay at the Four Seasons the training of the staff was startlingly not of the same caliber.Genuine Expedia guest review
"For people who demand First Class treatment"
It is Located within a short Walking Distance of the National Mall and The Smithsonian Museums. The Hotel Staff is very Courteous and Personal.Genuine Expedia guest review
WAS MAGNIFICENT, ONE OF THE GREATEST HOTEL I HAVE EVER BEEN , THANK YOU FOR MAKING OUR STAY SO COMFORTABLEGenuine Hotels.com guest review
Our stay at the Mandarin Oriental was great! Our flight landed at 5am so I was unsure if they'd let us check in so early especially since I hadn't requested an early check in, but they did. After our overnight international flight we truly grateful that they we able to accommodate us. The service at the hotel was exceptional. My family and I look forward […] to staying there again. Read moreGenuine Hotels.com guest review
"Superb Service and close to the DC sights."
I have never been treated so well, from the time I entered the hotel until we left. The staff went above and beyond to make our stay memorable. We brought our parents with us and were close enough to walk to the must see sights with them. Thank you for an amazing stay in DC.Genuine Hotels.com guest review
I would absolutely recommend this hotel. The service is superb and the rooms are wonderful.Genuine Hotels.com guest review
Everything was wonderful!Genuine Hotels.com guest review
"disappointing rooms - dated and shabby"
Lobby is very nice, so is pool/spa area. We stayed in a deluxe waterview double room. Although we thought the bathroom in the room was lovely, the rest of the room was very dated and a bit shabby. We were very disapointed, and will not return to this hotel. Also, in our "waterview" room we could only see the water if we put our head right next to the […] window and looked way over to the left. It felt like we had been a bit conned actually, which was a shame because we had looking forward to our DC trip. This definately put a bit of a damper on the trip. Read moreGenuine Expedia guest review
"Nice Hotel in a dumpy hood"
Nice room, courteous staff. Upon entry to the room the A/C unit was making a loud ticking noise, which was resolved by maintenance. Was complementary "upgraded" to top floor for view, which was somewhat hindered by a scaffolding hanging from the roof and very dirty windows. Neighborhood is a dump, nothing goes on after 9 PM, and it doesn't feel safe […] to walk around in. Read moreGenuine Hotels.com guest review
"The Spa was the best we have ever experienced!"
This was for our Wedding Anniversary, but this five star Hotel really was the best Hotel I have ever stayed in. We went downtown and rode on the Segways and after that we went to Mc Cormack & Schmich resturant for dinner. Maybe when I save up some money and their is a play that I want to see I will get tickets for that Saturday night. Check into the […] Hotel Friday, go to the Spa Saturday during the day and the Theatre that night. Read moreGenuine Hotels.com guest review
wonderful hotel, great location, really recommended.Genuine Expedia guest review
"Very nice hotel on waterfront"
Hotel is close to Maine Ave, just a pedestrian walk away from Phillips Seafood if you don't want to dine at one of the hotels restaurants. But if you're looking for breakfast on the weekend, you'll have to dine-in. Food was delicious. It's located in a business neighborhood and all starbucks are closed on the weekends because the businesses aren't open. […] Even the CVS that is across the street is closed at 5pm. If you want to shop, you'll have to take the metro. Valet parking was $49. Read moreGenuine Hotels.com guest review
"Good for special occation"
Reserved for my wife's birthday. Hotel prepared cake for birthday. And restaurant printed "Happy birthday" on the menu and gave small gift. It was great experience for her.Genuine Expedia guest review
"Top notch all around.."
Right from check, greeted with warm towelettes and mini stuffed animals for my young kids. Room was immaculate. Quick room service. Whole family enjoyed indoor pool which welcomed kids till 9pm. Couldn't navigate DVD so staff tried to talk me through it on the phone, but when I still could not get it, they sent an engineer to help right immediately. […] Great night sleep on beds that were like clouds. Just thought valet parking was a little high but we ended up using the car three times in the one day we were there, so having the car brought to entrance as we needed was not so bad. Would definitely recommend to others as well as return. Read moreGenuine Hotels.com guest review
"Our kids first visit to DC"
We had an excellent stay at this hotel. It was fairly close to the Mall area, within walking distance. Restaurants are further away and we needed to take a taxi. Facility is very nice but restaurants are more high end which we found difficult with younger kids. Best to plan on eating elsewhere and skip the Tai Pan upgrade unless you are interested in […] drinking beer and wine. Pool and spa are also very nice. Read moreGenuine Hotels.com guest review
Very welcoming hotel in the heart of DC. Great SPA and jazz. Staff is friendly and rooms are very comfortable. Great spot for both business and leisure travel.Genuine Hotels.com guest review
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