The hotel shuttle helped, as I arrived around 1:00 a.m. due to a flight delay. Front desk was quick and courteous. I liked the layout of the large room with a jacuzzi tub in the corner. I wanted a beer or something akin to that, but the mini fridge was empty, alas. The king bed was comfortable. Breakfast was basic.Genuine Hotels.com guest review
The staff their went above and beyond to make sure we had a great stay at the hotel.Genuine Hotels.com guest review
A great hotel to stay at if you need to be close to the airport. They offer a free shuttle that leaves every half hour to the airport. I checked out by noon and waited in the lobby before heading to the airport. The hotel is much more comfortable to be at than the airport. The room is very spacious and clean so it was very relaxing.Genuine Hotels.com guest review
I loved the hotel. I only used it because I come from out of town and I was picking up customers the next morning to visit our Head Office. I wish they were closer to our HO because I would this hotel all the time. I also had an issue the next morning with my car and the front desk personal were very nice and helped me. I would recommendGenuine Hotels.com guest review
"Stay at Fairfield Inn"
Hotel was nicely maintained, clean rooms and in close proximity of the Toronto Airport.Genuine Hotels.com guest review
The fridge was out of order and never fixed when we there.. Despite I spoke to the hotel reception.Genuine Hotels.com guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello, Thank you for posting your comment s on Expedia. I would like to apologize for the inconvenience of not having a fridge in working order while you were with us. This is not how we conduct business. Please give us another chance to make your guest experience better Hopefully we'll see you again when your travel brings you to the area. Regards, Management
Mediocre hotel nothing special.. Room was ok. Cleanliness ok. Staff was ok, little abrupt.Genuine Hotels.com guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello Mimi, Thank you for taking the time to post your comments on Expedia. Hopefully you'll be able to stay with us again as we would like to have a 2nd chance to make your guest experience more memorable. Again thank you and we look forward to seeing you again in the near future. Regards, Management
"Convenient and Comfortable"
Had a short stay between flights. Very friendly and helpful staff. I would have liked a more substantial restaurant to eat at when I arrived late evening.Genuine Hotels.com guest review
Stayed here for the weekend because my daughters had a rally at wonderland...very clean, friendly staff, great continental breakfast, and it was really quiet given the proximety to the airport. Would definitely stay here again!Genuine Hotels.com guest review
Friendly staff, decent breakfast, great room very cleanGenuine Expedia guest review
The check in was quick and efficient as well as check out. The Hotel and room was clean and comfortable. The breakfast was enjoyable and had a good variety. The location to the airport was close and the shuttle was clean and convenient.Genuine Hotels.com guest review
A Little out of the way but worth it and shuttle to airport no problem.Genuine Hotels.com guest review
"Convenient to the international centre!"
It was an okay hotel with beds that are aging and will need to be upgraded soon to today's high standards of comfort. Basic rooms with nothing too fancy but included everything one needs. The room include wifi which was great, but they charged for parking at over $ 10 per night, which was unfortunately a factor to consider on my next visit. The hotel […] was clean and the room rate was very reasonable when booked with hotels.com Read moreGenuine Hotels.com guest review
"Excellent Airport Hotel at Excellent Price!"
- fast, reliable airport shuttle service pick-up and drop-off: literally 5 min drive to airport. Shuttle runs every 30 mins 24 hrs a day. It will drop you off at the airport so you can catch the Airport Rocket Bus to the subway station to go sightseeing. - friendly front desk, shuttle and restaurant staff - restaurant menu is not extensive but has enough […] of what you need when you are tired and hungry from a long flight - best complimentary breakfast I've had so far - comfortable beds with nice, white linens -very spacious room for our 4 huge suitcases - free, fast wireless Internet Read moreGenuine Hotels.com guest review
The pool and spa tub were disgustingly dirty.Genuine Hotels.com guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello, I would like to apologize for the pool and spa not being up to your standard while you were here. I can assure you that is not the standard we keep, I do however would like to let you know that we had a few groups in while you were here and that contributed to the pool being not up to standard. I know that 's not an excuse but I have spoken to my maintenance team and this will not happen again in the future. Regards, Management.
"Excellent shuttle service"
Very convenient location close to airport. Shuttle service was excellent. They have a dedicated mini bus for airport shuttle. The shuttle runs every 30 minutes, but we needed a ride at 4:15 am and they accommodated us.Genuine Expedia guest review
"Ok but below expectations"
It was decent, but there was an extra charge for everything, crib, cot, not to mention parking which is free in most fairfield. I had auch better and friendly experience in the fairfield i went to in pennsylvania.Genuine Expedia guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello , Thank yor for the comments, Sorry that you had to pay for parking and rollaway beds, however most of the hotels on the Airport strip does charge for parking and rollaway beds. I understand that parking is complimentary at some of the Fairfields , that's because they're located in the suburbs. Thank you for staying with us . Regards Management
"Good enough for a quick stay"
Overall was good. Service was super when we checked in late after a long day of travel. Room was ok on the surface. Small ants in the bathroom. Weird cause everything else about the hotel was super clean... Great value for money and not having to pay extra person fees was a plus. Very few hotels offer this. Free breakfast was great and appreciated!Genuine Hotels.com guest review
"Very convenient to the airport"
Reasonable price, good shuttle service, close to airportGenuine Expedia guest review
"Very Pleasing Rooms"
Very pleased with room. Beds were comfortable with lots of pillows. Beddding was white and refreshing with white, crisp, clean sheets.Genuine Expedia guest review
"Airport Hotel Close By"
The beds were very comfortable and the shuttle service was on time, excellent. The hotel service at the front desk and elsewhere was excellent.Genuine Hotels.com guest review
"Close to. Airport"
Staff were all friendly and informative, including bar and shuttle driver. I would definitely go back to this hotel.gGenuine Expedia guest review
"Very convenient and nice breakfast"
Location and parking convenient; reasonable rates. Clean room. Our daughter swam laps in the pool. My flight left earlier than my family's flight so I took a shuttle separately. The shuttle was a little early so the driver warmly encouraged me to sit down and enjoy a coffee while I waited. The coffee was really good, as was the fresh fruit and yogurt. […] The other items in the breakfast buffet looked plentiful and appetizing. Very nice service. We'd go back to this hotel. Read moreGenuine Expedia guest review
"close to airport"
best rate for Marriott quality.Genuine Hotels.com guest review
Rooms very nice and very clean.....Hotels restaurant was great for supper and free breakfast. Very close to airport and right off hwy 427.Genuine Expedia guest review
"Average Park n Fly"
Was disappointed with our room. It was spacious and the sofa and wallpaper were nice, but the walls were dirty, the lampshades were cracked, and it had a very worn look overall. Lightbulbs were missing in some of the lamps and the sink didn't drain very well. The bed was comfortable, though, and the front desk staff was pleasant. The fitness room was […] extremely small but the equipment (two treadmills and a elliptical) was in good shape. Part of the lobby is very cool looking but the breakfast area is very utilitarian. Breakfast selection was good - lots of very nice pastries and cereals - but not enough fruit. Very close to the airport and the shuttle is convenient but the only thing around this hotel is more hotels. Read moreGenuine Hotels.com guest review
"Good stay, but better get there yourself"
We used this hotel only as a place to crash between flights from the Toronto Pearson airport. The room was quite nice and clean, and there wasn't any noise that we could detect. Our sole complaint is that the airport shuttle service was unacceptably slow. Once we made it through customs and baggage claim, we called for the shuttle and were told it would […] take 15 minutes. After waiting 30 minutes, we called again and were told the shuttle would be another 15 minutes. The shuttle finally arrived 20 minutes after that call, but even then we didn't go back to the hotel, instead sitting outside another gate waiting for another passenger for 20 more minutes. It turned out that the trip between the airport and the hotel was under 5 minutes, so I have no idea why it took so long to pick us up in the first place. Doubtless the passenger for whom we waited thought the shuttle was very prompt. Moral of this story: save yourself an hour and a half and go by taxi, or if you don't mind annoying your fellow shuttle passengers, call for the shuttle while you're still on the plane. Read moreGenuine Hotels.com guest review
"Very convenient location"
Very happy with our overnight stay. Clean. quiet, comfortable room, good breakfast, handy parking, reasonable cost. Ten minutes drive from our event at Congress Centre and convenient for airport, will use this hotel again.Genuine Hotels.com guest review
The heat in the room did not work. If was freezing. The hotel has logs of rooms but very little parking. We had to park down the street on the road and walk to the hotel. The ceiling in our room was separating from the wall and has a large crack around the perimeter. The water flow in the shower was very little as the shower head was so clogged. Will […] not stay hear again. Read moreGenuine Hotels.com guest review
"A Nice Place to stay before catching an early morn"
They also have parking available for while you are away at a reasonable price which is a real plus.Genuine Expedia guest review
The staff were great and of course the hotel met my expectations for Fairfield hotels. I just wish that the breakfast times was lonfger than 6am to 9am. Sometimes you have conference calls early in the morning and can't make it down until after 9am so you miss breakfast.Genuine Hotels.com guest review
"A good hotel for a layover"
The hotel is very convenient to Pearson Airport with a good shuttle service. It is clean and has a good included breakfast for a reasonable price.Genuine Expedia guest review
Unfriendly staff otherwise great hotelGenuine Hotels.com guest review
"overnight before flight"
All restaurants nearby and deliveries oare unavailable in Ontario after 22:00 hours. If you arrive later make sure to bring your own food. The hotel has a vending machine for soft drinks. There is also a small store at the lobby for microwavable food and snacks, but no real meal. Breakfast is just wheat products and cofee. Starts at 06:00 hrs. if you […] fly early, there will be no food eather. Appart from that we were very satisfied. Nice, spaceous rooms. Read moreGenuine Hotels.com guest review
"Spacious and Convenient"
We arrived at 1 am and departed at 11 am. Not enough time to really do a good evaluation of all amenities. I liked our spacious king suite and the bed was very comfortable. Pillows too soft for my liking though. Nice to have a fridge and micro. Staff friendly and professional. Very clean. Airport shuttle runs 24/7 and that is a big plus as many shut […] down at midnight. Conveniently located just a mile to the Pearson Airport. Would recommend this hotel to travelling guests. Read moreGenuine Hotels.com guest review
"clean comfortable hotel close to the airport"
We where stranded in Toronto due to weather conditions, needed a place to relax and have a good rest and some food, our flight was postponed and then rescheduled at the regular time leaving us rushed to reach the airport and shuttle driver made an extra trip just to take us to catch our plane on time.Genuine Expedia guest review
Only there for 7 hours. bed was ok, room was clean so was all we needed. Nothing fancy, but adequate.Genuine Expedia guest review
"Excellent customer service"
I was helping a friend get back to the United States and was given some wrong information buy Expedia. The hotel manager was very accommodating about straightening out things.Genuine Expedia guest review
"Great stay for a budget"
Loved the cleanliness, staff, location, brrakfast and wi-fi. Will stay there again!Genuine Hotels.com guest review
nice hotel near airport good priceGenuine Hotels.com guest review
Very clean, all amenities, great breakfast included. Only thumbs down which can be a major one to some is the beds are very firm, no soft plush pillow tops, very basic mattress's.Genuine Expedia guest review
"Close to Airport"
The staff were very nice however the response time to a simple request was unsatisfactory. It took two phone calls and over 30 minutes to receive a basic item that should have been in the room.Genuine Expedia guest review
Arrived exhausted, left collected and refreshed. Not much to see or do nearby, needed to have a car or take a cab to pick up a few things I needed. Enjoyed the quiet time and fitness room. The cleaning lady was lovely!!!!Genuine Hotels.com guest review
Huge room for the price. I was happy, would use again if I was ever going back to Toronto, which I won't (because Toronto is a rubbish city)Genuine Hotels.com guest review
"convenient overnight stay"
Room was very clean, nicely decorated and close to airport. Breakfast was good, staff pleasant and having a shuttle leaving for the airport every half hour was most convenient.Genuine Hotels.com guest review
"Lay over at Toronto airport."
Was close and easy, with breakfast included. Shuttles every 30 minutes. Very convenient.Genuine Hotels.com guest review
Hotel common areas were clean and quiet. Room was clean and fresh and I had an excellent night sleep. Included breakfast was far better than I expected. Pool was same temperature as the hot tub so something didnt seem right about that. Overall, I though it was a very good place and I'd definately stay again.Genuine Expedia guest review
"Very nice clean hotel"
Staff was very professional.. Booking went smoothe. Indoor parking was fantastic. Breakfast and hotel in general was excellent. I would book this hotel again I. A heartbeat... It's location is a little away from action.. But makes for a good night sleep.Genuine Hotels.com guest review
"Very nice hotel."
Overall everything was great. Staff, very accommodating, room very clean. The only thing we'd like to say that the hot tub was luke warm like bath water even after going in after the pool and there weren't many options for restaurants in the vicinity, so the motel restaurant needs more selections on the menu. Other than that it was a good night.Genuine Expedia guest review
gave me what I wanted--clean and close to air portGenuine Hotels.com guest review
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