The hotel and staff were wonderful . I will stay again when traveling through Toronto.Genuine Hotels.com guest review
"Standing in the cold"
Only complaint, and its the same for all Toronto Airport Hotels, is the shuttle pickup location. Either stand outside freezing or huddle in a doorway where its hard to see the hotel names on the busses & vans.Genuine Hotels.com guest review
"The Fairfield by Marriott"
It is in the airport area so as such is not really a destination of choice unless one is travelling through. The location is therefore of little concern. I suppose one could argue that there are better situated hotels in the area. The room was clean and comfortable. The staff was cordial and most helpful. We enjoyed a pleasant, private stay. I would […] stay again if the need arose. Read moreGenuine Hotels.com guest review
Could use extra blankets/ thicker comforter.Genuine Hotels.com guest review
"Mr. and Mrs."
excellentGenuine Hotels.com guest review
"Should have stayed longer!"
King room with spa was large, clean, comfortable and well-appointed.Genuine Hotels.com guest review
"Overnight before flight"
stayed overnight before a early am flight. Parked and took shuttle, to and from airport. 4am to airport and p/up @ 5pm, both went off without a hitch. Would stay here again.Genuine Hotels.com guest review
We only had a few hours to sleep before catching an early Am flt but, we were able to rest quietly even in that timeGenuine Hotels.com guest review
"Friendly staff and Clean Rooms!"
Very nice for an overnight stay. Would have preferred earlier opening of the bar. Breakfast was simple but nice. Lounge area and business centre was good.Genuine Hotels.com guest review
Pretty simple - needed a place to sleep before heading out of Canada. Price was right, room was good.Genuine Hotels.com guest review
"Starting your trip"
The hotel was very nice and clean. The only disadvantage is there are not restaurants within walking distance and the restaurant in the hotel is not always open. For a one night stay, it was a good hotel.Genuine Hotels.com guest review
Very convenient to the Toronto Airport area - very clean, nice rooms, great breakfast!Genuine Hotels.com guest review
"convenient to airport"
Awkward to get to if not using an airport shuttle. Parking charge not disclosed at check-in.Genuine Hotels.com guest review
"very low end"
Paper cups in room. No TV stations besides basic free TV.Blanketing is old and cheapGenuine Hotels.com guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello Thank you for posting your comments on Expedia I do understand alot of guests prefer glasses instead of paper cups, however if you request at the desk we can ensure you have them in your room at check in. Our brand is a limited service property and all of them carry disposable cups in the rooms. TV stations and linens are Fairfield Inn Standard. Thank you Management
"Nice convenient location next to airport."
I was only there a short time; just overnight. Room was comfortable.Genuine Hotels.com guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Thank you for the wonderful comments hope to see you again when your travel brings you to the area. Regards, Management
Not a bad airport hotel. Good breakfast, large room and friendly staff. Nothing of interest in the surrounding neighbourhood-but that's airport hotels! Slightly loud air conditioner.Genuine Hotels.com guest review
"very good , you have to pay for overnight parking"
you have to pay for overnight parking 12$ a night , that's cheap ....Genuine Hotels.com guest review
"Good over all, BUT"
It was a great stay for one night, met Marriott standards....but forgot my laptop charger in the room, they did not inform me until I got in touch with them and they wanted me to come back from a 100km again to pick it up as lost and found was closed, With much difficulty a guest service agent got it for me. It was frustrating especially since they […] could have called to inform me!! Read moreGenuine Hotels.com guest review
Very satisfied with room and free breakfast. Nice decor and neat rooms.Genuine Expedia guest review
Good value from an airport hotel.Genuine Hotels.com guest review
Good hotel for the price. Room was clean and comfortable. Underground parking was safe and convenient. Breakfast was alright. 24 hour "Marketplace" in the Libby is convenient. Overall good experience, would recommend and would stay there again.Genuine Hotels.com guest review
"Nice hotel -new and clean."
This was a nice hotel with friendly, helpful staff. Everything seemed new, clean, and well kept. Location was great for us as it was 5 minutes away from the airport and the shuttle made everything quick and easy -we had a very early flight. The restaurant in the hotel had something for everyone (we have 2 picky kids) at fairly reasonable prices. This […] was a bonus as there aren't many restaurants near by other than a Tim Hortens. Read moreGenuine Expedia guest review
"Excellent; more like a Courtyard"
Much better than expected, almost like a Marriott Courtyard.Genuine Hotels.com guest review
"More of a Family Hotel"
The front desk staff were very friendly, but the decor of the rooms needs an upgrade and the photo on the website of the 'fitness facility' is not correct. There is actually a very tiny room with two treadmills and a few free weights. If you are someone who likes to work out and keep a schedule during your business travel this isn't a great hotel gym. […] The photo needs to be updated. The breakfast is free - but as others have said, far too busy and not enough space. The line up on a Sunday morning was very long and I'd rather have sat down in a quiet restaurant and paid $10-12 dollars for made to order eggs at that point. I did request a few things I forgot (toiletries) and wanted more coffee filters and had to call more than once to remind them. It took over 45 minutes to receive extra coffee filters. I gave up on the clean towel. I would also say it caters more to families than business travel. Read moreGenuine Hotels.com guest review
swimming and Jacuzzi was closes for maintanceGenuine Hotels.com guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello Please accept my sincerest apologies for you not being able to use the pool and the jacuzzi tub. We had a few hockey teams that weekend and our maintenance department had to drain both the jacuzzi and the pool as it needed a good washing. Please don't let this experience sway you from coming back to our hotel. We would love for you to come and enjoy the facilities . Regards, Management
Excellent service, nice rooms, very clean. Would definitely stay there again!Genuine Hotels.com guest review
A great hotel...as I mentioned in my review below. I gave a "4" for comfort this time because the water pressure in my shower was a little on the light side. The staff offered to move us to a new room, but we didn't feel like moving all our stuff for just a two-day stay Enjoyed the excellent, FREE, breakfast again ! A great stay as usual.Genuine Hotels.com guest review
It was a hotel close to the airport with a free shuttle bus. The hotel is quite a distance from the city of Toronto . However you can catch the 192 airport rocket bus to Kipling train station and take a train into the centre. It costs $3 each way. Unfortunately the breakfast area does not have sufficient seating, which can be a problem if you are not […] down early enough. Read moreGenuine Expedia guest review
"The Fairfield Inn has every thing you'll need."
We had a very early flight from Winnipeg but still booked in about 9:30 am but knew we could not get into the room then. However the girl on the front desk asked the maid to do our room early and we were in at 11:00 am. Outstanding that two people made such an effort on our behalf. If ever in Toronto the Fairfield Inn is the place to be. Thanks you […] all so much. Read moreGenuine Hotels.com guest review
"Nice hotel close to Toronto Airport"
Room was very clean, beautiful furnishings. Enjoyed having the breakfast served in the morning before leaving for the airport and the shuttle service to and from the airport was excellent.Genuine Expedia guest review
"Dinning room a bit small."
A great overnight stay nice comfy beds yes I would recommend this hotel.Genuine Hotels.com guest review
Very nice and very clean. Will definitely stay again.Genuine Hotels.com guest review
The hotel shuttle helped, as I arrived around 1:00 a.m. due to a flight delay. Front desk was quick and courteous. I liked the layout of the large room with a jacuzzi tub in the corner. I wanted a beer or something akin to that, but the mini fridge was empty, alas. The king bed was comfortable. Breakfast was basic.Genuine Hotels.com guest review
The staff their went above and beyond to make sure we had a great stay at the hotel.Genuine Hotels.com guest review
"Large comfortable room close to airport"
The hotel was easy to locate. Underground parking with direct access to the hotel was wonderful, especially since it was raining when we arrived! The room was neat and clean with a very comfortable bed. Breakfast was a nice hot buffet in the bar area off the front lobby.Genuine Expedia guest review
"hotel was near woodbine race track."
We booked and paid for a king size bed. We were given a queen size and the desk person argued that it was a king. We sleep in a king at home so we know the difference.Genuine Expedia guest review
Good thing that the Hilton garden Inn Next door had a Lounge that was open past 10 pm.Genuine Expedia guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello, Thank you for posting your comments on Expedia. I apologize for our lounge closing at 10pm and for any inconvenience that this may have caused. If we are busy we'll keep the lounge open an extra hour or so but if we're not then it closes at 10pm. Thanks for staying with us and hope to see you soon. Regards, Management
"Hotel is close to the airport"
Staff were accommodating ang go the extra mile. Room was clean and is very comfortable, a very welcome change for travellers like us.Genuine Expedia guest review
Room was fine. Spacious. Beds were okay. Cleanliness okay. Towels small. Went to restaurant and was not greeted by staff so left. Booked hotel online and was no indication that parking would be additional.Genuine Expedia guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello Verified traveller, Thank you for taking the time to share your review on Expedia. I am so sorry to hear you were not greeted by the restaurant staff. I have looked into this and addressed the issue. All of the airport area hotels charge a parking fee, our daily parking rate is $12 and it's very comparable to the rest of the hotels in the area. Thank you again for staying with us. Regards, Management
"Close to the airport, convenient"
Shuttle service worked fine, hotel was ok in terms of cleanliness and facilities but in room wifi was not working. However, they allowed me to store my luggage after checking out since my flight was at night. Overall, convenient and did its purposeGenuine Expedia guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello Thank You for taking the time to post your comments on Expedia. I am glad to hear you enjoyed your overall stay with us. I would like to apologize for the internet not working while you were here. We are in the process of upgrading the internet service. Thank You again and hope to see you in the near future. Management
A great hotel to stay at if you need to be close to the airport. They offer a free shuttle that leaves every half hour to the airport. I checked out by noon and waited in the lobby before heading to the airport. The hotel is much more comfortable to be at than the airport. The room is very spacious and clean so it was very relaxing.Genuine Hotels.com guest review
I loved the hotel. I only used it because I come from out of town and I was picking up customers the next morning to visit our Head Office. I wish they were closer to our HO because I would this hotel all the time. I also had an issue the next morning with my car and the front desk personal were very nice and helped me. I would recommendGenuine Hotels.com guest review
"Stay at Fairfield Inn"
Hotel was nicely maintained, clean rooms and in close proximity of the Toronto Airport.Genuine Hotels.com guest review
The fridge was out of order and never fixed when we there.. Despite I spoke to the hotel reception.Genuine Hotels.com guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello, Thank you for posting your comment s on Expedia. I would like to apologize for the inconvenience of not having a fridge in working order while you were with us. This is not how we conduct business. Please give us another chance to make your guest experience better Hopefully we'll see you again when your travel brings you to the area. Regards, Management
Mediocre hotel nothing special.. Room was ok. Cleanliness ok. Staff was ok, little abrupt.Genuine Hotels.com guest review
Response by Fairfield Inn and Suites by Marriott Toronto Airport Hello Mimi, Thank you for taking the time to post your comments on Expedia. Hopefully you'll be able to stay with us again as we would like to have a 2nd chance to make your guest experience more memorable. Again thank you and we look forward to seeing you again in the near future. Regards, Management
"Convenient and Comfortable"
Had a short stay between flights. Very friendly and helpful staff. I would have liked a more substantial restaurant to eat at when I arrived late evening.Genuine Hotels.com guest review
Stayed here for the weekend because my daughters had a rally at wonderland...very clean, friendly staff, great continental breakfast, and it was really quiet given the proximety to the airport. Would definitely stay here again!Genuine Hotels.com guest review
Friendly staff, decent breakfast, great room very cleanGenuine Expedia guest review
The check in was quick and efficient as well as check out. The Hotel and room was clean and comfortable. The breakfast was enjoyable and had a good variety. The location to the airport was close and the shuttle was clean and convenient.Genuine Hotels.com guest review
A Little out of the way but worth it and shuttle to airport no problem.Genuine Hotels.com guest review
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