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Reviewed by a Hotels.com guest on May 2, 2012
This guest did not leave a comment.
"Nice renovations!"Reviewed by a Hotels.com guest on May 1, 2012
I was there on business and I was literally in the hotel for about 2 hrs total! My mom and daughter were there much more than I was...but the room was clean and beds pretty comfy! We were in the new side and it was very nice!
"A lot to like about this hotel"Reviewed by a Hotels.com guest on Apr 24, 2012
After viewing all the other reviews, I selected this hotel. What a pleasant surprise. Restaurant for dinner is pricey but worth it. The breakfast (by voucher) is way above what you would normally see on a breakfast buffet.Will definitely stay at Best Western Plus again. White Spot Restaurant across the street is upscale and food is wonderful.
"close to airport"Reviewed by a Hotels.com guest on Apr 22, 2012
Quite clean hotel close to airport
Reviewed by a Hotels.com guest on Apr 21, 2012
This guest did not leave a comment.
Location.
Located in Edmonton (West Edmonton Mall), Hilton Garden Inn West Edmonton is close to West Edmonton Mall, Galaxyland, and World Waterpark. Also nearby is TELUS World of Science, Edmonton.
Hotel Features.
Hilton Garden Inn West Edmonton has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3-star property include a business center, small meeting rooms, and a meeting/conference room. This business-friendly hotel offers a restaurant, a coffee shop/café, and a bar/lounge. Additional amenities include gift shops/newsstands, laundry facilities, and a fireplace in the lobby. Onsite parking is complimentary. This is a smoke-free property.
Guestrooms.
The 160 air-conditioned guestrooms at Hilton Garden Inn West Edmonton include safes and complimentary newspapers. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with LCD televisions with premium cable channels and pay movies. All accommodations provide desks and ergonomic chairs; free local calls are offered (restrictions may apply).
All units feature microwaves, refrigerators, and coffee/tea makers. Additional amenities include hair dryers and irons/ironing boards. In addition, housekeeping is offered daily and amenities available on request include wake-up calls. All guestrooms at Hilton Garden Inn West Edmonton are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Hilton Garden Inn West Edmonton has a restaurant serving breakfast, lunch, and dinner. Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"West Edmonton Hilton Garden Inn Stay Was Just Fine"
Everything about the hotel met our expectations. It was reasonably priced and for what we paid, it was far better than many other hotels where we have stayed in the past. We would definitely stay there again!
"Great hotel for the price"
Hotel was definitely of Hilton standard and quality. Could have used a hotel shuttle to West Edmonton Mall as it is a 30 min walk. Bed, as always comfortable. Hotel staff friendly and frequently used our name when speaking to us. Staff could have been a little more efficient but made up for their lack of speed with their professionalism. Would definitely […] recommend to others. Read more
"Awesome and very clean"
i really enjoyed staying here and would stay here again because it felt very comfortable and the service was excellent I would recommend it to anyone who likes a clean and comfortable hotel
"The Hilton Garden Inn in Edmonton"
The location of the hotel was great!! We found the food very good at the restaurant..The beds we found not be as comfortable as stated but overall a good hotel.
"Great hotel"
We were in Canada for a month. This hotel was the best one we stayed in despite the fact that it is situated, along with other hotels, in what must be Edmonton's motor mile. It had a great atmosphere. The staff were very helpful. just a short taxi ride from the mall which is certainly worth seeing.
"staying in edmonton"
very low key establishment, but staff very attentive to your needs..quiet, close to shopping at edmonton mall and not too far from downtown area
we were located on the 3rd floor with it all being filled with kids! they were running up and down the hall, stayed up late, parents not attending to them. Very loud and did not enjoy our room or two nights at all. the pool had no towels and when we called they never did bring ANY. Kids unsupervised in the pool as well...
This guest did not leave a comment.
This guest did not leave a comment.
"Hilton Garden Inn - Handy to West Edmonton Mall"
Very polite staff. Room was quite clean, and kept up very well every day. Only a mile or so from West Edmonton Mall so that worked well for us. Very happy with our stay.
This guest did not leave a comment.
"Good access to all major routes"
We travelled with two small children and found the room to be relatively quiet. Room had ample space fore the pull out sofa and a playpen for the baby. It was great having the two bathrooms and mini-kitchen. The pool facilities were very clean. The water was on the cold side and there were no towels available, so I got my husband to bring some from […] our room. Great stay overall. Read more
This guest did not leave a comment.
"The Hilton Garden West Edmonton"
The hotel was very close to all amendities. Staff were helpful and knowledgeable about the area. Food was good as well.
"The Hilton Garden Inn Edmonton"
Very nice and clean rooms. No complaints.
"Great Hotel!"
Would definitely recommend this hotel. Close to all amenities. The staff were really friendly and rooms were very clean.
This guest did not leave a comment.
This guest did not leave a comment.
"overall nice"
only complanints are tv was fuzzy and no curtains which was a little unsettling
"Nice hotel at a reasonable price"
Very nice and clean hotel. Room was spacious. Restaurant served very good food. Only minor complaint was that there was no free continental breakfast.
"Hilton Garden Inn West Edmonton"
Excellent service. Reasonable rates. Clean and comfortable.
This guest did not leave a comment.
This guest did not leave a comment.
"Adequate Hotel"
Bed excellent. Hotel facilities clean and modern. Good soundproofing.
Overall our stay was great, the only thing we have to complain about was our bed. It SUCKED! It was concave in the middle and both our backs were very stiff the next day.
"Nice place to stay"
Very nice and Clean, no complaints although the restaurant is very expensive we thought so we didnt eat there.
Good location, quiet room except heating/air conditioner unit was very noisy, vibrated when on. Also remote for TV didn't work well even after batteries were changed. Didn't buy the hotel/breakfast pkg but probably should have as my granddaughter only wanted cereal one morning but they wanted to charge the $8.95 for the whole buffet, which I ended up […] buying for her and she wasted most of what she took. Wouldn't do that again. Read more
"more than we bargained for!"
The rooms were awesome! Once we figured out the "dial" softness of the beds, they were awesome too. Everything was so white and clean looking, Lots of amenities within the hotel-- and close to the West Ed mall. All in all, a great weekend and great value.
"Hilton Garden Inn Edmonton"
Great hotel. Clean, friendly staff, good to excellent service. One of my favorite hotels to stay at when I travel to Edmonton. Only drawback is location. It is close to West Edmonton Mall, other than that it is far from many of the other things in the city, so it is ok if you have a vehicle only.
"Hilton Garden Inn West Edmonton - Excellent hotel"
Hotel was very nice and the staff where excellent. Highly recommended.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Nice place"
Very nice hotel, strongly recommend it. It's very close to anything you could need or want.
"Hilton in Edmonton"
Absolutely one of the best we have been in, with very curtious staff all through the ranks, from house keeping to the front desk. Would highly recomment this hotel,as it is close to all ammenities.
"Convenient and Comfortable"
We recently stayed at this hotel for the second time while visiting Edmonton. After having lived there for a couple of years we like to take a couple of weekends every year to visit West Edmonton Mal and the World Waterpark. This hotel is clean, convenient and perfectly located. The little restaurant there is very good but there are also many restaurants […] nearby. When we visit Edmonton again, we stay there. Read more
This guest did not leave a comment.
"Hilton Garden Inn Edmonton"
Excellent service. Staff are very friendly. Restaurant is really good food.
"Hilton Garden Inn West Edmonton AB"
Overall, the building seemed quite nice. However our room smelled like dirty socks. It was very difficult to maintain a constant temperature in the room--too hot then too cold! Bed was supposed to be adjustable for firmness on each side, but turning the button did not affect the firmness. Room cleanliness was substandard-carpet was dirty etc. Will not […] recommend this over priced hotel to anyone. Read more
"pleasant stay"
Stayed one night, checking in was efficient and quick, room was very clean. The bed was so comfortable would stay again,
This guest did not leave a comment.
This guest did not leave a comment.
Better than some 4 star hotels i have stayed at!
This guest did not leave a comment.
"Best Hotel in The West End"
I have stayed in probably at least 90 % of the Hotels in the West Edmonton Mall Area due to bussiness, and the Hilton Garden Inn in the BEST one by far: always super super clean, quiet, lots of parking and great customer service. I highly recommend this hotel
"Hilton Garden Inn Edmonton"
Rooms are very nice, Spotlessly clean and good bathroom products. The staffs are truly helpful, and I sense a little sincerity when they speak to you the manager of this hotel runs a very tight ship. And you quickly observe this when you walk through the front door. The food in bar restaurant is cooked fresh and portions are ample. The breakfast experience […] is nice again fresh cooked the way you like it. Only one disappointment I had, I booked via hotels.com the room rate included full breakfast however i still received a bill for breakfast when checking out. The mistake was quickly resolved, but i sometimes wonder if they truly look at your booking request if it’s booked via an agent. I used the same day laundry service which was excellent and very good value for money compared to other hotels in Edmonton. Not a great amount to do around about the hotel due to its location. There is a few car sales outlets to meander around if you fancy that monster truck. Traveller from South Korea Read more
This guest did not leave a comment.
"Page 1 and 6 down"
I would recommend this hotel to others. Staff were friendly and rooms are very clean and location is very convenient.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
