"Keep driving to the next city or exit"
Facility looks nice ... but ... filthy. Carpet in my first room looked like someone had wipped their behind on it. Bathroom was filthy. Changed rooms and it wasn't much better. I went out for a run as the fitness center is hardly that; a beat up bike and treadmill. The neighborhood around the area looks like it would be nice but is filthy. Garbage all […] over the sidewalks, beer bottles and cases thrown all over the side of the room. Not close to much, the exit doesn't have any decent place to eat. Keep driving to the next exit. Read moreGenuine Hotels.com guest review
The hotel was nice, the pool on the other hand needs work. Myself and one other hit our feet on the incline from the deeper end to the shallow end, water temp was ice cold, and the inside edge of the pool was awkward in general.Genuine Hotels.com guest review
"good but not great"
When we stepped off of the elevator at our third (top) floor location the hall way wreaked of smoke. Thankfully once we got to our rooms we could not notice the smoke...just had to hold our breath each time we walked down the hall. The rooms were clean and comfortable. The pool was too cold but the hot tub was nice. The breakfast each morning was excellent. […] There is a Burger King and a Sonic close by. Also a sports bar located in the next block. It took about 15-20 minutes to get from the hotel to downtown KC. Overall it was a decent stay. Read moreGenuine Hotels.com guest review
"Comfort Inn Lee's Summit, MO"
Room 210. Bedspread stained and had holes burned into it. Excessive noise from the floor above. Elevator was not climate controlled. I will not use this property again.Genuine Expedia guest review
"Too much smoke"
Our room smell like smoke. I had to spray in down with air freshener._Genuine Hotels.com guest review
Great staff, great value. Good location to access restaurants and shopping. Internet unacceptably slow.Genuine Expedia guest review
SMALL restrooms. You have to turn sideways and slide by the toilet to shut the door to get to the shower. Very awkward setup!! Other than that we were pleased w/ the hotel.Genuine Hotels.com guest review
"Only problem was the Pool and Hot Tub"
The main reason we picked this hotel was that it was close to friends we were visiting and it had a pool that the kids could swim in that night. We went to the pool and it was soooo cold we couldn't stay in it. We tried to get in and my daughters teeth were chattering. The hot tub had too much chemicals in it. Your eyes were on fire if you tried to […] sit in it. Very disappointed.... Read moreGenuine Hotels.com guest review
Traveled for business, check in/out was quick and easy, hotel was clean, and close to my destination.Genuine Hotels.com guest review
"Comfort Inn, Lees Summit, MO"
This hotel could not have been any friendlier, and my room was perfect. Very clean, very comfortable, and I was more satisfied with my room this time. Thank you.Genuine Hotels.com guest review
The only thing I can think of is that the carpet looks like it had oil on it or it had been burned in spots. Otherwise the room is very nice and very comfortable. This isn't the first time I have stayed at this Comfort Inn and will stay there again over and over. I just wish the carpet would not have looked soiled or burnt. Thank you.Genuine Hotels.com guest review
"As good as could be expected"
The only really bad thing that happened during my stay was the alarm clock in my room had not been turned back from daylight savings time. I didn't notice until the next morning after I realized I was up an hour earlier than I needed to be. Otherwise it was as good as I would normally expect. Didn't wow me but there was nothing really bad either. Breakfast […] was a bit better than most complimentory breakfast that are offered. Read moreGenuine Expedia guest review
When I made my reservations I was told I would be on first floor with the rest of my grandaughters ball team but when we arrived they stuck us on the third floor clear away from everybody else on the ball team. Our room was disgusting, there wer stains on the bed linen, stains on the walls, and also stains on the floor all over. We had to tell our kids […] to not lie on floor it was so bad. The breakfast they offerd was ok but the biscuts they offerd for biscuts and gravy were hard and had to be warmed in microwave, but overall breakfast was so-so. I will never stay at this place again. And all we really want from a place like this is a clean room to sleep in and a half way decent breakfast. The kids did not mind at all because they did have a swimming pool. Read moreGenuine Hotels.com guest review
staff was profesional and still fun to be around. Interacted well with parents and 8 yr. old softball team.Genuine Hotels.com guest review
"bigger than i thought"
I really enjoyed my stay here! Loved how the bathroom had a a good size stink and table and then another sink outside of the bathroom. Way bigger than I thought! Room smelled good and was clean. Breakfast was good. The only thing I didn't like was the fact we couldn't stay longer!Genuine Hotels.com guest review
"Great Location - nice staff"
This was a great location for my family within miles of everything we needed to attend. The staff was very nice. We got a call from the front desk asking us if our room was satisfactory. My kids enjoyed the indoor pool. Breakfast was okay, they just need to replace their waffle maker as the waffles were too light. We truly enjoyed our stay and I would […] definetely stay there again. Read moreGenuine Hotels.com guest review
Hotel was fine if you just wanted somewhere to sleep close to whatever you were doing. Cleaning on a daily basis was ok and fresh towels supplied daily. However the hotel could do with a refurb. Walls in most parts of the room were stained, carpets were awful but the beds were comfortable. Breakfast was hardly a dining experience either.Genuine Expedia guest review
"NFL football getaway"
front desk very helpful and polite location just off freewayGenuine Hotels.com guest review
09/12/14 Corilee B Alvord, Iowa
Sorry, but I was not at all impressed with the accommodations. Hot tub was very dirty. Room had super bad smoke odor. We're not willing to switch rod to accommodate customer. Would not stay at this motel again.
"Nice place to rest"
09/02/14 D M Port Saint Lucie, Florida
I booked this hotel online, and the process was quick and easy. We are Choice Hotels members, so I was able to get both of our rooms at a good price. The check-in/out procedure was hassle-free. The lobby was clean and modern. The young man at the front desk was polite and friendly. Our rooms were very clean throughout our stay. The beds were wonderfully comfortable, plenty of nice, fluffy pillows. Outside noises were not heard inside the hotel, and sounds from the hallway or adjoining rooms were not heard in our rooms. I would have rated this hotel a little higher except that the shower head in one of our rooms could not be adjusted (was stuck at firm pressure), the breakfast area was crowded both mornings (8:30-9:30), and biscuits served during both morning breakfasts were cold (had to heat in a microwave). We will stay at this hotel again, and I have no hesitation recommending it to others.
"Great room but smoky in the hallways."
09/02/14 Michael M
The staff was very helpful and courteous. The rooms were very clean and spacious. Walking distance to shopping area and restaurants. A great bargain for the price. The only drawback was that the non-smoking rooms were located directly next to the smoking rooms. The hallways were continuously filled with smoke and a cloud drifted in our room every time we opened our door. Would highly recommend this place if cigarette smoke is not an issue.
"Average, but clean and comfy bed"
08/24/14 Innga Lindstrom, Minnesota
The room and lobby are not the most up-to-date, but that being said, the room was clean and staff very friendly. Good value especially for a one night stay. Left before breakfast started, but appeared to be the normal hotel continental breakfast fare.
"An All Around Great Visit!"
08/19/14 donbast Holtsville, New York
Was in the area for a family reunion and this nice comfy hotel added to the wonderful few days. Am not to familiar with the going rate for area hotels, but the price I paid was a great value compared to New York prices!! Room was very clean but what was so great was you are given the choice of pillows for each bed, soft or firm, which made for a great nights sleep!!!! Mattress was also nice and firm. There was an extra deep tub with whirl pool jets but didn't see any off/on switch. Stepping into such a deep tub without a grab bar in sight was a bit unsafe and scary. I can also attest to great maintenance as the toilet was flushing a bit slow and 10 mins. later while at breakfast the fellow came by to let me, "it was all taken care of." Breakfast was the usual fare of hot and cold items but they did offer a second tasty choice of waffle mix an almond flavor with extra omega threes in it. Pool and hot tub right off the lobby were nothing fancy but adequate. An outside patio would have been welcomed. Haven't stayed at a Comfort Inn in a long time but with this experience so positive I will try them again in the near future.
"The service and the staff was wonderful."
I had 6 rooms,we stayed there during our family reunion and had a great experience. The air went out in 1 of the rooms and maintenance was Johnny on the spot. The staff was definitely there to please.
07/23/14 firemancal St Joseph Missouri
Nice Place, Room was clean, Hot Tub was Hot, :) pool seemed cool, but that was after the hot tub, so not a good judge of temperature. Adequate furnishings, we had a refrigerator and microwave with a King Suite that was a very minimal extra rate than the regular room. The breakfast was good, clean and well maintained. Staff was very friendly and seemed to appreciate our business. Just off I-470, on, what I would consider, the northern part of Lee's Summit. A dirt hill separates the Hotel from the Interstate so road noise is NOT noticeable. The road in front was quiet with little traffic. If they had benches in front it would be a good place to just sit and chill out. We will consider staying here again when in the area.
"Great Location, Good Value"
07/17/14 Jim S Dallas, Texas
We stayed at this hotel 2 nights for a visit to the Harry S Truman Presidential Library and Museum. The location is excellent -- easy to find from the highway, yet secluded in small office area mostly of doctors offices. As a runner, the location offered peaceful, low traffic, and safe runs in the mornings. The rooms were clean and the hotel was as expected from previous positive CI&S stays in other cities. It is only minutes from Independence and we found the rates to be less in Lees Summit than in Independence. Overall, a positive experience
"Comfy bed, average breakfast, broken telephone"
06/03/14 Mom_in_Iowa_11 Marshalltown, Iowa
My son and I stayed one night. The front desk was friendly--we arrived at 10:30pm. The pool and fitness room had closed at 10pm. We had given my husband and parents the phone number. They were not able to contact our room because the phone was broken. An attendant attempted to fix the problem, but could not. She mentioned that it was a "maintenance problem". The next morning, I told the front desk while checking out on May 31st. He thanked me for telling him. I mentioned that we relied on those phone calls that we did not receive. There was no apology and it was not important to him. This would not affect most travelers with upgraded cell phones.
06/02/14 Wenjammer Martensdale, Iowa
We had a very speedy check in, but when we opened the door to our room, the smell was horrible! It smelled like dirty diapers, to the point we checked all trash bins to ensure they were empty. We went back down to the front desk and the staff on duty was very nice and I explained we were going out to dinner and he assured us he would take care of it, which he did. He called while we were at dinner to advise they had taken steps to remove the smell and gave us the option to change rooms, which we did. The staff (guy) was very nice and did address our concern immediately, which was great. I overheard this staff member tell another client that the hotel had recently been completely updated, however that is difficult to believe. It sure does not look like it. Looked, felt and smelled old and outdated. It was a disappointing stay for us. The female staff who checked us out, was not nearly as friendly and made us feel like it was an inconvenience to have to check us out.
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