I had a great time!Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Happy Birthday! We're glad to hear that you had a great stay with us. Can't wait to Rock with you again soon!
We had a nice visit was a beautiful hotel hated the smoking didn't gamble much pool was beautiful had to drive to places though. Shops outside were okayGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Judith, Thank you for your feedback and time. We appreciate you letting us know about your recent experience while visiting The Seminole Hard Rock Hotel & Casino - Hollywood, FL.
"Missed half of the concert."
After booking the reservation, I called to see if we could get an early check-in. We had purchased tickets to the Hard Rock Live concert the same night and it started at 4pm. We were told they could not guarantee an early check-in. Okay. We arrived at 3:30 pm and there weren't any rooms available yet and they couldn't give us an estimate. They said […] they would upgrade us to a suite. That's nice but we needed to get into a room and change for the concert. You would think one could guarantee a 4pm check-in as the website shows. Needless to say, by the time we got our room and changed, it was after 5pm. We got to the concert and enjoyed what remained (1.5 of the bands out of 4). The concert was over at 6:30pm. That wasn't on the Hard Rock Live tickets either. The room was very nice, but the whole point was to go see the bands. Very disappointed and very expensive. Read moreGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Ed, Thank you for taking the time to share your experience with us. We appreciate your review and are sorry to hear that you did not enjoy your time while visiting The Seminole Hard Rock Hotel & Casino. We hope that you will try us again in the future.
"Not family friendly"
This hotel is local for us. We stayed there since it first opened. The rooms have gone downhill. We took our 2 boys this time to swim in the pool. The weather turned out to be terrible. Really bad rain storm. They closed the pool and there was nothing for the kids to do. Would not stay there again with familyGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Thank you for telling us about your most recent visit. We appreciate you taking the time to share your experience and value your feedback.
"OMG!!!! Great place to go"
Got a very good deal through expedia, the room was amazing, I love the fact u park your car and everything is there for u, shopping, eating, pool, everyhing, there's always something to do, I did feel that the resteruants were pretty pricey. Other then that this hotel is #1 in my book, can't wait to go back!!!Genuine Expedia guest review
Response by Seminole Hard Rock Hotel and Casino Thank you for sharing your recent experience with us. We appreciate and value your feedback and can’t wait to Rock with you again soon!
Brought my daughter and 82 year old mother for some fun and relaxation. We enjoyed the casino immensely. The casino staff were friendly and very helpful. The spa services were excellent; it helped to relieve the stress which allowed us to enjoy the facilities that much more. The choices for restaurants was top notch and there were plenty of shopping […] options. Never made it to the pool area due to rain, but it looked fantastic. Look forward to a return visit next time we are in town. Read moreGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Thanks for sharing your feedback with us! We value your comments and time and hope to see you again soon. Rock On!
Perfect place to stay longer with your family loveeeee definitely recommend this place for other people...................,.Genuine Expedia guest review
"Great getaway for the night."
Great getaway for the night! Was a little disappointed in our room. Spent almost $200 for the night for a king and upon arrival they offered a free upgrade. The upgrade was a double queen. other than that, such a great time! Will be going again soon!Genuine Expedia guest review
"Weekend get away"
Everything was great except at the pool when u order food and drinks, they charged my credit card 3 times and over a week I am still waiting for one charge to come offGenuine Expedia guest review
The hotel is so beautiful, the pool area amazing. My only complaint is the high cost of some of the food. We ordered platters which were great. To charge $18 for a basket of fries which was less then 2 orders of $4 fries was disgusting & $90 for less then $50 wings.Genuine Expedia guest review
"Great Stay - Great times"
We have stayed at the Hard Rock before as we live close by. Hard Rock is the perfect place to escape and feel like you were on vacation. The person at the Hotel check in was wonderful welcoming us to the hotel. Although this time we booked just the basic room it was more than adequate. The bed and linens are fabulous and the rooms look brand new. We […] had drinks and dinner in the Outdoor area followed by a concert at Hard Rock Live. Ended our evening with some gambling. All and all, super time. Would highly recommend to anyone. Read moreGenuine Hotels.com guest review
We booked this hotel to rest a couple days after a Cruise. We were very impressed! It's clean and staff is nice. It was a lot bigger than we thought prior to vacation. There was plenty of stuff to do and a nice area to take walks outside. A lot of food options also. The only issue was that it was really smokey in the casino. They need a better ventilation […] system. We were there on a Monday and Tuesday and it wasn't very crowded but still smokey. I would hate to see what it's like on weekends. Read moreGenuine Expedia guest review
"Great hotel for a Pre or Post Cruise from FLL."
Very nice hotel, clean and staff was super friendly.Genuine Expedia guest review
The room was nice, but not worth the price charged. I stayed there to gamble and only went to the room to sleep.Genuine Expedia guest review
Great hotel except for the fact that they allow dogs. There was a dog in the room next to me that would bark anytime someone would walk by in the hallway. Otherwise awesome place and a great time!Genuine Expedia guest review
It was an amazing trip was able to check in my room early maids did a very good job cleaning little expensive but I'd stay again and cafe mortaranos best food thereGenuine Expedia guest review
Great facility, clean, well managed, casino up to date and fun.Genuine Hotels.com guest review
I have traveled all over the country and stayed in every hotel you can name but I have never stayed in a room that was as good as this one was it was better than being home. My wife didn't want to leave. If you have never stayed in a suite like this one I recommend that you do so real soon.Genuine Hotels.com guest review
"Bad water and drainage"
The sink water came out brown. Staff said that was normal and water was tested safe. The sinks did not drain well at all and couldn't be bothered with staff coming to address it. Location is in a not so pleasing neighborhood. Even though the rooms are smoke free you will smell smoke everywhere else. Very smokey! Waitress at restaurant was not nice and […] staff at casino not very pleasant. Wish I had more positive things to share. Read moreGenuine Hotels.com guest review
AwesomeGenuine Hotels.com guest review
"not what we expected"
this resort was not what we expected, we would never stay here again, the pool was not heated, service was pretty bad, our server by the pool was extremely rude, would not recommend this resort for a family vacationGenuine Expedia guest review
"Relaxing stay with the kids!"
Enjoyed the day by the pool. Kids had fun swimming & enjoyed the water slide, while I ordered drinks and food relaxing with my Kindle. The room was beautiful with an amazing view of the pool area!Genuine Expedia guest review
"Awesome place but NOT family friendly."
Extra charges for everything. Had to check in with hotel staff every time going back to room. Not a child friendly environment, but fortunately our son knows more about hard rock than the average person, so enjoyed the rock memorabilia. NOT A GOOD PLACE FOR ANYONE WITH A SPECIAL NEEDS OR FAMILY!!!!!!Genuine Expedia guest review
"Wonderful hotel to chill & play"
The room was awesome! Arrived early from a cruise ship and did not have to wait very long to get our room. Huge casino with every imaginable slot machine. Great restaurants, shops & beautiful pool area.Genuine Hotels.com guest review
"We LOVE the Hardrock!"
We come here almost every year and we absolutely love it! The rooms are spectacular and the pool area is so fantastic is almost makes up for the fact that this hotel is not on or near the beach! The food at the beach club out at the pool is also fantastic! The hotel is so well maintained and the casino gets better and better every time we go there. […] I highly recommend this hotel and we will definitely be back! Read moreGenuine Hotels.com guest review
"Everything i expected"
Had a wonderful time...A beautiful hotel to stay at !!!Genuine Hotels.com guest review
The casino was very smoky and my eyes burned. And the water is a disgusting yellow color.Genuine Hotels.com guest review
Top rate service and accommodations.Genuine Hotels.com guest review
Nice hotel with lots of interesting memorabilia to see. Room was clean and comfortable. Nice pool with food and beverage service. Biggest problem is smoking allowed in casino. Non smoking area to small to enjoy. Smoking should be eliminated totally.Genuine Hotels.com guest review
"Great for a short stay."
After changing rooms through an upgrade I was extremely happy with my accommodation. Breakfast room service was great but so was the coffee and pastries bar downstairs in the lobby. The steakhouse was top notch. The pool was fun and the drinks and food were good there too. If you stay longer than two days be prepared to drive to the beach area. Ft Lauderdale […] is at least a 20 minute drive. Leave time for the valet to get your car. Surprisingly I would suggest the hotel for all age groups, families and singles. Children really enjoy the pool and make believe beach area. Read moreGenuine Hotels.com guest review
"WEDDING DAY STAY!"
The hotel staff went over and beyond to take care of us! first class all the way!!!!!!Genuine Expedia guest review
"Great hotel room!"
The hotel facilities and room were fantastic. There is so much to do here, from shopping to swimming to going to the casino. The pool area is gorgeous and such a great break from the noisy casino. The food at the hotel was also very good. Room service was quick and room service staff were very nice. Also the cleaning staff was very kind and accommo […] dating. Read moreGenuine Expedia guest review
Loved the onsite restaurants, the pool and hotel. The casino was pricey and smokey but a lot of fun.Genuine Hotels.com guest review
"30 Birthday bash"
Very great service! Couldn't have asked for a better stayGenuine Expedia guest review
I stayed on the 12th floor of the North Tower. My room was HUGE!!, the bathroom had a tub, dual sinks, stand up shower with bench. I really like that they had USB outlets, made it easy to charge my cell phone, IPad. I'd highly recommend a stay hereGenuine Expedia guest review
"Clean and comfortable"
Room was comfortable. Nice to be close to ever thing and not have to leave the grounds.Genuine Expedia guest review
"Great Room and Pool area!!!"
Had a great stay at the Hard Rock! Hotel staff was wonderful and even upgraded my room to a mini suite which I did not even request. Pool area is the best!! Also loved the fact that Hotels.com had the lowest price. I did not have to go to the Hard Rocks site and search around. Reservations at the hotel close at 9:00 pm?? That is very odd since it makes […] it difficult for travelers or people that work late. They should also have more happy hours or lower priced drinks. Overall excellent stay! Read moreGenuine Hotels.com guest review
"don't bring the kids"
My wife and 2 boys went down to Miami in Dec to catch a dolphins game and stayed at the HardRock Hotel. The biggest issue is that the hotel is not kid friendly and does not cater to families at all. The pool was nice but closed at dusk (6pm) right when the kids needed something to do which forced us to leave the hotel to find something fun to do. The […] rooms were ok but the casino was very smokey and none of us smoke so it was not a place we felt comfortable hanging out or walking around. The restaurants were very expensive and the staff was not extremely friendly, except for at the HardRock Cafe. Read moreGenuine Expedia guest review
From the time arrived to the time I departed, it was class A the whole time! They ensured my stay was enjoyable and pleasant. I can't wait to go back.Genuine Hotels.com guest review
"Weekend W/ Friends"
This is the 4th time I've stayed at this hotel and I absolutely LOVE it! Excellent location, great rooms, and fabulous atmosphere! The pool is beautiful and if you want to shop or bar hop, just walk out the doors! The casino is very fun and the Hard Rock shop is really cool. This is an amazing hotel for a fun trip with friends or even a romantic getaway. […] I wouldn't recommend bringing kids, but for everyone else, it's definitely a good time! Read moreGenuine Hotels.com guest review
"A Nice surprise"
i have stayed at two Hard Rock Hotels in Florida, and both have exceeded my expecations. Clean, modern, good staff, good casinos and affordable restaurants which I don't expect in casino properties. nice pool area and shopping district: I really enjoyed myself.Genuine Hotels.com guest review
Amazing hotel. Can't wait to go back and hang out at the pool! A little pricy at 200.00 on a week night, but worth it. Will definitely be back.Genuine Hotels.com guest review
Great mid-week price, even upgraded my room at no charge when I was checking in.....wonderful restaurants and clubs as well. Love the food and the atmosphere of the gaming! Always stay there when Hotels.com offering these mid-week prices.Genuine Hotels.com guest review
"Stopped because of business,return for the fun!"
I really enjoyed my stay here. I do not gamble but the hotel had a great price so thought I'd check it out. What a wonderful surprise!! The shops, restaurants, lots to see and if you do gamble they have that too! I will definitely return my next business trip to Miami area.Genuine Hotels.com guest review
Couldn't have been better!Genuine Hotels.com guest review
Once there did not need to leave the premises. It has it all. Restaurants, bars, casino,etc. Highly recommend for business stay.Genuine Hotels.com guest review
"Don't stay here if you want a non-smoking room"
We were in a designated non-smoking floor, but the hallway smelled like cigarettes and the smell came into our room - sometimes when the air conditioning kicked on too. We left as soon as we could in the morning.Genuine Hotels.com guest review
I was looking forward to have basic things like microwave and fridge in the room but there was none or I had to pay extra for it. In the end, the stay was comfortable and niceGenuine Expedia guest review
We had a great time celebrating thanksgiving at the Seminole Hard Rock Cafe.Genuine Hotels.com guest review
"Very Nice Stay"
Everything was as expected or better, except for some gurgling in the sink every couple hours. That wouldn't be a problem except the room is designed so that it is somewhat open to the bathroom, so the sound woke me up a couple times. Also, over a 12 hour period I had to re-log in to the wireless 3 times. Oh, and the wireless phone in the room had a […] dead battery, so my call to room service was cut off after just a few seconds. Read moreGenuine Hotels.com guest review
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