"A night at the Hardrock"
Under construction so some additional noise and mess. Most floors smelled of cigarette smoke due to the full smoking casino. Hotel service was great. Front Desk service fantastic and very pleasant. Restaurant service was slow and ridiculously slow in Bongo's.Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Hi, David! Thanks for your comments. We appreciate your feedback and apologize for the noise caused by our renovations. We're working hard to have some exciting property upgrades completed in December 2014 for our guests to enjoy. We hope that you will visit again in the new year to share in our excitement as we unveil new & improved amenities, dining & entertainment options!
"One Stop Shop"
Great stay. Suite was very nice and clean. Food, shopping, and entertainment on site. Will definitely stay there again.Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Hi, Carol - thanks so much for your review! We're thrilled to hear that you had a pleasant stay and can't wait to have you back for more rockin' fun soon!
Would have scored hirer but the pool was closed for renovations, loud construction noise in the lobby through out the day.Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Hi, Kevin - thanks for taking the time to share your comments with us. Please accept our apologies for any inconvenience our property renovations may have caused during your recent stay. Our lavish new pool oasis, new style Japanese restaurant, enhanced amenities & entertainment options are scheduled for completion in mid-December of this year. Please visit us again to share in our excitement as we reveal all-new Hard Rock experiences, you won't be disappointed.
Was under construction. Very loud :( but usually its s great hotel.Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Hi, Haitham. Thanks for your feedback, we apologize for the noise generated by our Future Rock property renovations. Rest assured, we are working hard for completion of our property upgrades by mid-December 2014. We hope you'll visit again to share in our excitement as we unveil an all-new pool oasis, enhanced amenities & lavish new dining & entertainment options.
"I like this seminole hard rock hotel and casino"
Awesome stayGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Thanks for your feedback! Hope to see you back rockin' again soon!
"2 thumbs down for seminole hard rock..."
Upon check in we were notified that the pool is closed until 12/18... The alternative was to be bused to a hotel that was said to be a few blocks away. 40 minutes later we arrive at a typical mediocre Sheraton. Totally disappointed I feel it was misrepresented and the hotel was unwilling to refund any of the nightly rate. Did I mention that in addition […] to the closed pool area a large portion of the hotel is also under construction.... Read moreGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Hello & thank you for sharing your comments with us. We sincerely apologize for any inconvenience our Future Rock renovations may have caused during your recent stay. We are working diligently to have our all-new pool oasis, enhanced amenities, dining & entertainment options complete by mid-December 2014 for guests to enjoy. We hope you'll consider returning to experience an all-new Hard Rock once we unveil these exciting upgrades.
"Loud and noisy construction site!!"
In general, the room was nice, very clean. My only complain was when checking in, I was told I was getting a complimentary upgrade. Which I did, but unfortunately for me, I was upgraded to a room next to a construction site that started at 6 am. That was no upgrade! Paying this kind of money and not being able to enjoy agood night sleep!Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Good morning and thank you for taking the time to review your most recent stay with us. We are sorry to hear that your room was located in close vicinity to our construction area and sincerely apologize for the inconvenience this may have caused you at an early hour. We are working hard to have renovations complete by mid-December 2014 and hope you will consider returning for another visit to enjoy all of the property enhancements we are introducing to our guests. We're confident you won't be disappointed!
"Very disappointed pool was closed"
I went for 50 percent pool and 50 percent to play poker. The poker room was great-good games, good action. However, the pool was closed for renovations. Had I have known that, I definitely would've waited. That was very disappointing!! They did have a shuttle that took u to another hotel with a pool and beach, which was very nice, but I wanted the pool […] on site. Read moreGenuine Expedia guest review
Response by Seminole Hard Rock Hotel and Casino Hi, Terri - thanks so much for taking the time to review us. Please accept our sincere apologies that you were not notified that our pool is undergoing renovations, as we are working diligently to inform all guests prior to arrival during this time. Renovations are scheduled for completion mid-December 2014 to include a completely revamped pool experience and enhanced amenities, in addition to new dining and entertainment options. We're glad you had a chance to take advantage of our shuttle service during your stay and hope you will come back and visit again once renovations are complete to share in our excitement as we unveil all new Hard Rock experiences!
Recommend it as lot of energy and fun atmosphere.Hotel has all the amenities for a great time.Genuine Expedia guest review
Response by Seminole Hard Rock Hotel and Casino Thanks for your review! We're thrilled to hear that you had a rockin' experience. Come back and see us soon!
"No pool :("
The pool was being refurbished so they had to shuttle us 30 minutes away to another hotel to use thier pool, that sucked!!Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Thank you for taking the time to review your recent experience with us. We apologize for any inconvenience our pool renovations may have caused during your stay. We are working diligently to have our property upgrades complete by mid-December 2014 for your enjoyment. We hope you'll consider another visit at that time to experience all that's new and improved!
Great hotel with many things to do close byGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Thanks for your feedback! We are making some exciting upgrades to our pool experience, amenities, dining options and entertainment - scheduled for completion mid-December 2014. We hope you will visit us again to share in our excitement as we unveiling all-new Hard Rock experiences!
"overall very good"
Little disappointed that we weren't told that the pool was under construction but they made up for it by upgrading us to a deluxe suite & letting us check in early.Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Hi, Traci - we apologize that you were unaware of our pool closure, as we are working to inform all guests prior to arrival about our renovations. We hope you'll be back to enjoy all-new Hard Rock experiences when our upgrades are complete in December 2014! Thanks for staying with us.
"An excellent experience"
All around professional environment, suited to the needs of the guests. Comfortable, clean, pleasant, convenient, and entertaining environment. Great room. Awesome bathroom. Very enjoyable.Genuine Expedia guest review
Response by Seminole Hard Rock Hotel and Casino Hi, Mike! Thanks so much for your comments. We're thrilled to hear that you had a pleasant stay and hope to have you back rockin' again soon!
"I was treated like a king."
I was treated like a king. The facilities and room were far beyond my expectations.Genuine Expedia guest review
Response by Seminole Hard Rock Hotel and Casino Hi! Thanks for your review. We're thrilled to hear that you received the rock star experience that we strive to deliver to all of our guests. We hope to see you back rockin' and rollin' again soon!
Everything was perfect for my visit, great room, great staff, great games and very good food.Genuine Expedia guest review
Response by Seminole Hard Rock Hotel and Casino Hi, Kingston! Thanks so much for your comments. We're thrilled to hear that you had an all around great visit. See you soon!
"Overpriced - smells like smoke"
Place stinks like smoke and the management should remember they are in the service industry. It appeared that service help was abrasive, not sure why?Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Hi, Richard. Thanks for sharing your comments. We are sorry to hear of your experience with our staff, as we strive to deliver rock star experiences to all of our guests. Although we maintain a smoke-friendly casino, we utilize air handlers that work to freshen the air around our property. Your feedback is appreciated and we hope you'll give us another try in the future.
"Staff not friendly or helpful"
Pool was closed we were never informed prior to stay or even when we arrived and staff was not helpful at all. All questions were just treated matter of fact with out ever being polite. Rooms however were niceGenuine Expedia guest review
First time here and thoroughly enjoyed my stay. Tons of options of bars, restaurants, shops, great pool, etc. Play was spotless from top to bottom and the staff was extremely nice and accommodating.Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Good morning and thanks for your feedback! We're thrilled to hear that you had a rock star experience during your recent stay. We appreciate your comments regarding our staff and entertainment options and hope to have you back creating more memories soon!
"fun adult play land"
had a few rude, slow staff problems but most very good. food was very good at hard rock café and the diner. lots of food at fair price.Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Hi, there! Thanks for your review. We're glad to see that you enjoyed the food at our resort and have noted your comments about our staff. Hope to see you rockin' again soon!
My stay was short but very goodGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Hi, Barbara! Thanks for your comments, short stay or long we are pleased to hear that you had a nice time. Hope to see you back soon!
I have stayed at the Hard Rock Hotel and Casino in Ft Lauderdale/Hollywood many times in the past. However, this time was extremely disappointing. Room was not cleaned properly, absolutely NO view. The staff I was in contact with were very nice i.e. Room service staff, front desk and valet. That was the only positive. The room was garbage!Genuine Expedia guest review
"Good day or weekend getaway"
The food was great! Shower was wonderful. Pool was ok. The area is not very big and did not seem very relaxing. The chairs are way too spread out and did not like the sand. Area to walk around in and the clubs were fun.Genuine Expedia guest review
"Extremely pricey, but the room was excellent"
We were celebrating our 50th wedding anniversary and wanted an upscale dinner, but $92.00 for a rib eye steak was a but much. The food at the Hard Rock Cafe was mediocre at best and not cooked very well. Plus we were there for two days and played a lot of different machines in the caisson and nevere once heard anyone claim a jackpot. We played every […] video poker machine and the most we hit was one four of a kind...you guys ought to take a look at Foxwoods...their rooms are inexpensive and their playoffs are frequent. Read moreGenuine Expedia guest review
I had a great time!Genuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Happy Birthday! We're glad to hear that you had a great stay with us. Can't wait to Rock with you again soon!
This is a fun place to stay - besides the casino, the shops and restaurants are great.Genuine Expedia guest review
We had a nice visit was a beautiful hotel hated the smoking didn't gamble much pool was beautiful had to drive to places though. Shops outside were okayGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Judith, Thank you for your feedback and time. We appreciate you letting us know about your recent experience while visiting The Seminole Hard Rock Hotel & Casino - Hollywood, FL.
"Missed half of the concert."
After booking the reservation, I called to see if we could get an early check-in. We had purchased tickets to the Hard Rock Live concert the same night and it started at 4pm. We were told they could not guarantee an early check-in. Okay. We arrived at 3:30 pm and there weren't any rooms available yet and they couldn't give us an estimate. They said […] they would upgrade us to a suite. That's nice but we needed to get into a room and change for the concert. You would think one could guarantee a 4pm check-in as the website shows. Needless to say, by the time we got our room and changed, it was after 5pm. We got to the concert and enjoyed what remained (1.5 of the bands out of 4). The concert was over at 6:30pm. That wasn't on the Hard Rock Live tickets either. The room was very nice, but the whole point was to go see the bands. Very disappointed and very expensive. Read moreGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Ed, Thank you for taking the time to share your experience with us. We appreciate your review and are sorry to hear that you did not enjoy your time while visiting The Seminole Hard Rock Hotel & Casino. We hope that you will try us again in the future.
"I won't go again"
The only thing that I like was the room, it had a good comfort; but the rest of the hotel was a disaster. The food was expensive and not good.Genuine Expedia guest review
"Good variety of food"
Nice staff, smoky room, great pool. A good variety of food. Far walk from parking garage. There was a problem with the water had to order room service to get ice and drinks.Genuine Expedia guest review
"Not family friendly"
This hotel is local for us. We stayed there since it first opened. The rooms have gone downhill. We took our 2 boys this time to swim in the pool. The weather turned out to be terrible. Really bad rain storm. They closed the pool and there was nothing for the kids to do. Would not stay there again with familyGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Thank you for telling us about your most recent visit. We appreciate you taking the time to share your experience and value your feedback.
"OMG!!!! Great place to go"
Got a very good deal through expedia, the room was amazing, I love the fact u park your car and everything is there for u, shopping, eating, pool, everyhing, there's always something to do, I did feel that the resteruants were pretty pricey. Other then that this hotel is #1 in my book, can't wait to go back!!!Genuine Expedia guest review
Brought my daughter and 82 year old mother for some fun and relaxation. We enjoyed the casino immensely. The casino staff were friendly and very helpful. The spa services were excellent; it helped to relieve the stress which allowed us to enjoy the facilities that much more. The choices for restaurants was top notch and there were plenty of shopping […] options. Never made it to the pool area due to rain, but it looked fantastic. Look forward to a return visit next time we are in town. Read moreGenuine Hotels.com guest review
Response by Seminole Hard Rock Hotel and Casino Thanks for sharing your feedback with us! We value your comments and time and hope to see you again soon. Rock On!
Perfect place to stay longer with your family loveeeee definitely recommend this place for other people...................,.Genuine Expedia guest review
"Great getaway for the night."
Great getaway for the night! Was a little disappointed in our room. Spent almost $200 for the night for a king and upon arrival they offered a free upgrade. The upgrade was a double queen. other than that, such a great time! Will be going again soon!Genuine Expedia guest review
"Weekend get away"
Everything was great except at the pool when u order food and drinks, they charged my credit card 3 times and over a week I am still waiting for one charge to come offGenuine Expedia guest review
The hotel is so beautiful, the pool area amazing. My only complaint is the high cost of some of the food. We ordered platters which were great. To charge $18 for a basket of fries which was less then 2 orders of $4 fries was disgusting & $90 for less then $50 wings.Genuine Expedia guest review
"Great Stay - Great times"
We have stayed at the Hard Rock before as we live close by. Hard Rock is the perfect place to escape and feel like you were on vacation. The person at the Hotel check in was wonderful welcoming us to the hotel. Although this time we booked just the basic room it was more than adequate. The bed and linens are fabulous and the rooms look brand new. We […] had drinks and dinner in the Outdoor area followed by a concert at Hard Rock Live. Ended our evening with some gambling. All and all, super time. Would highly recommend to anyone. Read moreGenuine Hotels.com guest review
We booked this hotel to rest a couple days after a Cruise. We were very impressed! It's clean and staff is nice. It was a lot bigger than we thought prior to vacation. There was plenty of stuff to do and a nice area to take walks outside. A lot of food options also. The only issue was that it was really smokey in the casino. They need a better ventilation […] system. We were there on a Monday and Tuesday and it wasn't very crowded but still smokey. I would hate to see what it's like on weekends. Read moreGenuine Expedia guest review
"Great hotel for a Pre or Post Cruise from FLL."
Very nice hotel, clean and staff was super friendly.Genuine Expedia guest review
The room was nice, but not worth the price charged. I stayed there to gamble and only went to the room to sleep.Genuine Expedia guest review
Great hotel except for the fact that they allow dogs. There was a dog in the room next to me that would bark anytime someone would walk by in the hallway. Otherwise awesome place and a great time!Genuine Expedia guest review
It was an amazing trip was able to check in my room early maids did a very good job cleaning little expensive but I'd stay again and cafe mortaranos best food thereGenuine Expedia guest review
Great facility, clean, well managed, casino up to date and fun.Genuine Hotels.com guest review
I have traveled all over the country and stayed in every hotel you can name but I have never stayed in a room that was as good as this one was it was better than being home. My wife didn't want to leave. If you have never stayed in a suite like this one I recommend that you do so real soon.Genuine Hotels.com guest review
"Bad water and drainage"
The sink water came out brown. Staff said that was normal and water was tested safe. The sinks did not drain well at all and couldn't be bothered with staff coming to address it. Location is in a not so pleasing neighborhood. Even though the rooms are smoke free you will smell smoke everywhere else. Very smokey! Waitress at restaurant was not nice and […] staff at casino not very pleasant. Wish I had more positive things to share. Read moreGenuine Hotels.com guest review
AwesomeGenuine Hotels.com guest review
"not what we expected"
this resort was not what we expected, we would never stay here again, the pool was not heated, service was pretty bad, our server by the pool was extremely rude, would not recommend this resort for a family vacationGenuine Expedia guest review
"Relaxing stay with the kids!"
Enjoyed the day by the pool. Kids had fun swimming & enjoyed the water slide, while I ordered drinks and food relaxing with my Kindle. The room was beautiful with an amazing view of the pool area!Genuine Expedia guest review
"Awesome place but NOT family friendly."
Extra charges for everything. Had to check in with hotel staff every time going back to room. Not a child friendly environment, but fortunately our son knows more about hard rock than the average person, so enjoyed the rock memorabilia. NOT A GOOD PLACE FOR ANYONE WITH A SPECIAL NEEDS OR FAMILY!!!!!!Genuine Expedia guest review
"Wonderful hotel to chill & play"
The room was awesome! Arrived early from a cruise ship and did not have to wait very long to get our room. Huge casino with every imaginable slot machine. Great restaurants, shops & beautiful pool area.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )