"Home away from home"
The situation required our family of 3 to stay at this hotel for 3 nights. It needed to be with all the comforts of home: kitchen, clean, comfortable bed, easy to access, etc... The hotel delivered quite well. We chose the Hyatt House because they offer breakfast in the room rate, and that breakfast is more than just bread and fruit. We loved the "cook […] to order" omelettes and the sausage, ham and scrambled eggs. Parking is very accessible and it's literally in a "town" complex with restaurants and a grocery store within a few hundred yards. Perfect. And great access to the main roads in San Jose. Couldn't ask for more. Oh, and a friendly shuttle service to the lightrail when we asked for it!! Read moreGenuine Hotels.com guest review
Everything was great!Genuine Hotels.com guest review
"Enjoyed Our Stay"
We came to San Jose for a concert. We had stayed at other Hyatt's so that is why we picked this location. The check in went smoothly. The clerks were very polite. Our room was very nice. It was a studio, but a good space for just 2 of us. I liked having the hair dryer and the magnifying mirror. We didn't use the kitchen, but it was very nicely supplied […] with everything you would need for a longer stay. The breakfast buffet was very good. There was a good selection of fruit, eggs, sausage, bacon, bagels and bread. You could also have an omelet made. Everything was hot and the eating area was very nice. We were a little farther from the SAP Center than I had thought, but our GPS got us there with no problem. I had one issue with the lighting. A bulb exploded when we turned on a light right by the bed. It wasn't replaced while we were there, so our bedroom was a little dark. Read moreGenuine Hotels.com guest review
Very nice hotel including omlete bar. Small incovevience that the jacuzzi was set to daylight savings time and shut off an hour earlyGenuine Hotels.com guest review
I never write reviews but after staying here I have too. The hotels is clean, comfortable and friendly. I was there for a hockey tournament and they let me check out an hour later than checkout time so I could take a shower before I head home. Great shopping center located in same parking lot. All in all PERFECT experienceGenuine Hotels.com guest review
"Great family trip"
Very comfortable for my whole family. Close to grocery store and resturants. Had everything I needed.Genuine Hotels.com guest review
The hotel was clean and had all the amenities I needed. I appreciated the great service. Breakfast in the morning was delicious. I would recommend this hotel to anyone looking for a nice hotel at a reasonable price.Genuine Hotels.com guest review
"Airport shuttle not on demand"
The hotel was fine. Clean, well appointed. My rating is based on their airport shuttle service. Those who are arriving or departing on flights and are expecting to be picked up and dropped off by their advertised airport shuttle service need to know that the shuttle only operates 7am - 10pm and has to be reserved in advance. In our case, our flight […] was delayed past 10pm and they refused to pick us up at the airport requiring us to pay for a cab ($25) which added a surcharge to our overnight stay. Then, since we had to leave for the airport the next morning by 6:30 am, they initially refused to take us there until I complained. People arriving by plane need to keep this policy in mind when selecting this hotel. Read moreGenuine Hotels.com guest review
"Nice economical gateway"
Quality of serviceGenuine Hotels.com guest review
"it is perfect!"
we were trying to visit Standford and chose to stay here. the room was big enough with full kitchen, and the safeway was nearby, so we cooked a dinner ourselves, so nice!Genuine Hotels.com guest review
"Best hotel in our vocation"
Nice location, easy accession to express way, most best high tech companies within 20 minutes drive. good service and free breakfast and news WSJ. Will stay again next time.Genuine Hotels.com guest review
"Can't believe everything you get for the price."
This was one of the best hotels I've ever stayed in. The rooms and all of the facilities were very clean. The room was huge and had everything you could need.Genuine Hotels.com guest review
"Not worth the money"
Hot tub didn't work. Located in a strip mall/apartment complex. Ok but definitely not a $300+ a night hotel.Genuine Hotels.com guest review
This was a very nice hotel. The staff was very friendly and the breakfast was wonderful. There were plenty of restaurants within walking distance. I would definitely stay there again.Genuine Hotels.com guest review
"Comforts of Home in a Shopping Center"
The hotel room had a king sized bed, a fridge and a kitchenette. The kitchenette had a dishwasher, a stove and plenty of dishware. It was roomy and seemed very new. The bed was comfortable and the bathroom had nice toiletries to use in a larger tub. The hotel is tucked in a shopping plaza with a Safeway and several great (casual) restaurants. We were […] only there for the night and the location seemed pretty good to go the Winchester House and other San Jose attractions. I wish it were closer to downtown San Jose. The breakfast was better than average, and those working at the front desk were very courteous. Read moreGenuine Hotels.com guest review
"Close to restaurants"
Very comfortable!Genuine Hotels.com guest review
The best hotel we have every stayed at. Very friendly staff, clean rooms, and great breakfast.Genuine Hotels.com guest review
Great stay. Breakfast with omelette station.Genuine Hotels.com guest review
Great amenities and service. Really liked the breakfast bar in the mornings.Genuine Hotels.com guest review
The room was great. Breakfast was excellent!Genuine Hotels.com guest review
I really liked this hotel. I stayed for just one night because I needed to take someone to the airport (San Jose Mineta, about 10 minutes away) early in the morning. The room was nice, in the typical business-calls hotel sort of way, and included a kitchenette. What really made it stand out was the bed - as comfortable as any bed I have ever slept in. […] The hotel is in the corner of a shopping center, with a selection of coffee spots and restaurants virtually right outside the door. I was there on a weekend night, when business hotels in the area tend to have very low rates, and I honestly don't know if I ever have gotten more bang for my buck than I got here. Read moreGenuine Expedia guest review
My wife, 3 year old and I stayed for just 1 night but it was a great 1 night. The location, service, cleanliness and all other intangibles were superb. The included breakfast was outstanding. The only 2 negatives I had were the location next to a busy expressway and the noise we heard from traffic. If you get a room on the other side of the hotel you […] should be fine. Also, the bed was a little uncomfortable, however I think it was just me and anything that's not my own bed is uncomfortable. Read moreGenuine Hotels.com guest review
"A Gem in Santa Clara"
Breakfast supplied free had custom omelettes made for you. Location next to PeetsCoffee and StarbucksGenuine Hotels.com guest review
"Excellent Hotel = Five Star"
Greeted and taken care of by front desk promptly. Front desk staff were professional, friendly, and pleasant. Would absolutely stay here again. Fantastic hotel.Genuine Expedia guest review
The room is kind of like a little studio, which Is pretty cool. Desk chair is not comfy and they gave us a full size bed instead of a king as what was booked so that's why I only gave an overall point as a 4. I would give it a4.5 if it was possible. The room was on the top floor so the view was nice. It was pretty quiet and decently clean. When I ask […] for towels and bathroom supplies, they ca fairly quickly. Their breakfast ended a bit early so we had to get up early--- for a weekend, that's not so good since most people try to sleep in more or got in really late the day before if they are on vacation. Their hams, pancakes and sausages were not that good, but their bagels, eggs, French toasts, muffins, and omelet isn't bad. Read moreGenuine Hotels.com guest review
"Close to Santa Clara University and Great America"
The hotel is new, clean and has a shopping center in the same parking lot. the rooms have small kitchens, so having a grocery store so close was great. The complimentary breakfast could've been better. It wasn't kept stocked well by the staff & the food was a bit bland. Serious lack of juices and hot drink options other than coffee. How about some herbal […] tea AND hot chocolate?? PLEASE. Read moreGenuine Hotels.com guest review
The breakfast was great. The hotel staff could of being more outgoing and friendly.Genuine Expedia guest review
"Great bang for your buck"
Breakfast was better than i expected, the hotel is brand new and in a great shopping areaGenuine Hotels.com guest review
"Great for moving in a Santa Clara U student"
great facility that is close to everything needed to move in a Santa Clara U student. Large rooms can accommodate the entire family. Friendly staff that seems to genuinely care about your stay and reason for coming to the area.Genuine Expedia guest review
"Great location and good price"
The location is very good if you plan to stay in santa clara. Slightly disappointed with the breakfast. Over all its good for the priceGenuine Hotels.com guest review
Overall my stay was great. The room just needs a thorough cleaning behind beds and carpet. Great location and front desk service was great.Genuine Hotels.com guest review
"Very nice hotel"
The area was great. Hotel was excellent. The breakfast buffet was great as well.Genuine Expedia guest review
I took my daughter and her friends to this hotel for her 15th birthday. The idea was to stay in a suite, order room service, and hang out at the pool. Our room faced the main road which is an extremely busy thoroughfare, the pool is surrounded by high rise apartment complexes, and the hotel doesn't offer room service. Fail on all counts.Genuine Hotels.com guest review
We stayed at the Hyatt House 2 weeks ago for a family vacation / birthday trip & had a wonderful stay. The hotel staff were very friendly the location was great & all the shops / restaurants & stores within walking distance was a bonus. I love that they have social activities each week night to let the guest interact with each other. We will definitely […] plan to stay here again when we are in the area. A++++ Read moreGenuine Hotels.com guest review
"Loved this Hyatt"
This hotel was in a wonderful location, with shops and restaurants immediately surrounding it. Everything was well-maintained, the room was nice, and the complimentary breakfast was yummy. If we are in the area again, we will definitely stay here again.Genuine Hotels.com guest review
Really liked it!Genuine Hotels.com guest review
"nice hotel to nearby business"
I stayed at this hotel in order to visit the university of Santa Clara. It was close to the school. My daughter liked being there for two nights.Genuine Expedia guest review
It was a very nice place to stay and the breakfast was amazing... They had a Shuttle Service that took us to the Great America Park... Had a wonderful time and loved that they had kitchens in the rooms!!!Genuine Hotels.com guest review
I took my kids to Great America and decided to stay here. It was great. We had separate spaces. I was in the bedroom and my two older boys were in the living room watching t.v. We also took advantage of the pool. There was something for all of us. I can't wait to go back.Genuine Hotels.com guest review
"very decent hotel"
We stayed here with three children ages 6,4 and 1 it was homey, comfortable, clean, was nice without being to fancy and had a good consistent set up for keeping things and kids in order. The location was great and had many convenient restrants stores, and places to go right outside the hotel. The continental breakfast was good and there were many choices […] to fill up on. The mini store inside was over price and not much to choose from but like I said great lcation for other options. Houskeeping was awesome but other employees were a bit unprofessional. Read moreGenuine Hotels.com guest review
"Pleasant stay like home"
Free wine and beer with snacks during the weekdays evening makes me enjoy and relax after work-like a home staying!Genuine Hotels.com guest review
I liked the hotel. It was very clean and the staff were very friendly and helpful. The location of the hotel is great also with so many restaurants, cafe's, shopping and much more near by. Would stay there again if I needed to be there.Genuine Expedia guest review
"Great hotel at a great location"
This hotel is like a nice hotel in a shopping area with a market and many restaurants to eat. Great for nice walk in the evening after dinner. The room was great and the location is very convenience close to every thing, staffs are pleasant and the hot breakfast kicks start the day. Highly recommended .Genuine Expedia guest review
The hotel was nice and very clean. Although listed as a suite it really felt like a regular room size with a couch and kitchenette. The TV was small. There was a desk with rolling chair and one extra regular chair. It would have been nice to have a door to the bedroom to separate it from the living area so the baby could fall asleep. The hotel did offer […] items that you forgot a home for no charge (high chair, blow-dryer, flat iron, large coffee pot (sm one in room), universal phone charger- a few I can remember) by calling the front desk. Welcome evening reception is NOT held on Fri-Sun! Long line at breakfast, but good assortment. Also small market by front desk is very reasonable priced. There are many restaurants and stores a few steps from the hotel. The pool was good too. Read moreGenuine Hotels.com guest review
"Great to share with adult daughter"
Convenient to our family reunion in the area. Nice to have a separate bedroom with a door that closes and a hide-a-bed in the front room for our adult daughter. Only drawback was that the bathroom was through the bedroom. Minimal road noise although there was some. Nice breakfast options including fresh grapefruit halves!Genuine Hotels.com guest review
"Good value. Comfort stay."
It offers great value. The hotel is new and decorated, with free decent breakfast buffet. It has kitchen in the suite, the suite is relatively small though. The location is great, the shop center is just steps out of the door. Close to freeway. Inside a good, new neighborhood.Genuine Expedia guest review
We had a wonderful time at Hyatt House. We would definitely come back. The breakfasts were delightful! Thank You!Genuine Hotels.com guest review
"Very comfortable hotel"
Clean, nice and spacious rooms, close to the airport, great warm breakfast and right next to a bunch of restaurants and a 24 hr grocery store. Felt like a very safe, residential area. We stayed here with a baby for 5 days and never felt cramped for space. The only bad thing about some of the rooms is the noise from the road. Also travelling to Sunnyvale\Mtnview […] area was easy as you can take some backroads to avoid the 101 traffic. Read moreGenuine Expedia guest review
The front desk staff wasn't very friendly. When we got there they didn't greet us, then they said that our rooms are not ready and we have to wait for 35 min didn't even apologize. They also didn't give us any info like what time is the breakfast, or the check out time pretty much no info at all. We asked for extra towels and they said 20min it's over […] an hour no towels so we have to asked them again. Hotel was very nice and clean. Just bad service. Read moreGenuine Hotels.com guest review
Great location. Lot of restaurants within walking distance.Genuine Hotels.com guest review
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