All hotels in Santa Clara, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here3915 Rivermark Plz, Santa Clara, CA, 95054, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 418 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.6
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2.0 / 5Fair
"Higher Price"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel lobby and dining hall are under renovation. Breakfast buffet was served in a much smaller room. My wife and I have been patronizing this particular hotel for many years now but their price has gone up to almost double, while their rooms are starting to show their age. Will not go back to this hotel unless they have special, more affordable price for their room as there are several roughly comparable hotels in the area with lower prices.
Genuine Hotels.com guest review
1 night romance trip Apr 4, 2015
Elwyn
US
3.0 / 5Good
"Overpriced"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
No express check-in,only 2 people behind the counter checking people in, long wait, no bar,no safe in the room.and way over priced!
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
Duane
US
4.0 / 5Excellent
"Busy city stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Beside the construction the hotel was nice. Breakfast was good. Room was clean.
Genuine Hotels.com guest review
1 night family trip Apr 17, 2015
dominic
US
5.0 / 5Outstanding
"Great place to stay if you are going to Levi Stad."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time and the shuttle to the light rail was perfect for our concert at Levi Stadium.
Genuine Hotels.com guest review
1 night trip with friends May 2, 2015
Roxane
US
4.0 / 5Excellent
"Fresh, Contemporary Suite-Style Room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was put in a remodeled room and it was really nice. A couple of small things I noticed, such as limited shelving in the shower and no hand towel rack at the vanity. Oh, and the bedroom TV had poor reception once you went higher than channel 8. The lobby was under construction but that wasn't much of an inconvenience. Breakfast was good and there was a nice variety to choose from. I wish there was a better location for the happy hour such as a patio area, however I'm sure the lobby will be a great area for that once it's finished. I really enjoyed my stay though! I will definitely stay there again next time I'm in the area.
Genuine Hotels.com guest review
3 night business trip Apr 27, 2015
Aaron
US
5.0 / 5Outstanding
"Felt the comforts of home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Business trip, great area close to eatery & shopping
Genuine Hotels.com guest review
1 night business trip Mar 27, 2015
A Traveler
US
3.0 / 5Good
"Hmm"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was undergoing renovation while we there, but this has nothing to do with my review. Both my wife and I were not very satisfied with the comfort of the bed or pillows. The bed was not a comfortable bed. The pillows were like over stuffed cotton, very lumpy with little give. Each day I woke up a little more sore from the bed. The suite had a couch that was also like trying to sit on pillows full of concrete. Not very impressed. These are not the same beds as you would have at a Hyatt Regency as this is where we wanted to stay but it was sold out. The breakfast in the morning was set up in a meeting room and again was not as good as I have had in the past. The eggs texture was like plastic very hard and a weird kind of chunky. I guess when they normally have a breakfast area they make omelette stop order this may have helped. Overall not very impressed. The hotel was clean even while going under renovation.
Genuine Hotels.com guest review
2 night romance trip Apr 17, 2015
mark
US
5.0 / 5Outstanding
"Looking forward to the next stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect for families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent place for a family with kids. Grocery store,pharmacy and many shops and restaurants within a 2 minute walk. Great staff and a better than most hotels breakfast included. Highly recommended.
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
Jesus
US
5.0 / 5Outstanding
"Enjoyed stay at Hyatt House."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed for one night for a local conference. Was very pleased with cost, convenience and service. No complaints.
Genuine Hotels.com guest review
1 night business trip Mar 27, 2015
Patricia
US
4.0 / 5Excellent
"Very pleased."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I Stayed at this hotel with friends for my birthday, and we were all very comfortable. Very well pleased with the experience. Even with the hotel renovations going on, we were not inconvenienced by it. Staff was great, and very helpful with everything we needed. Can't think of anything negative to say about this place at all!
Genuine Hotels.com guest review
2 night trip with friends Mar 20, 2015
Robert
US
5.0 / 5Outstanding
"Great place to stay, everything was very close by."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Everyone was very nice and helpful. Would recommend it to anyone. Our room was bigger than i expected to that was defiantly a plus.
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
leah
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff was very friendly and attended to our needs in a timely manner. I was very pleased with the cleanliness and overall comfort of the hotel. I will defiantly stay again!
Genuine Hotels.com guest review
3 night romance trip Feb 20, 2015
Ashley
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant stay. The breakfast was very good!
Genuine Hotels.com guest review
1 night family trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location for Great America / Levi Staduim"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This Hotel is in the right spot, being within a awesome shopping center. The rooms are very cozy with a home feel with the bedroom/ bathroom in a different room behind doors that separate it from the living room / kitchen
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
David
US
5.0 / 5Outstanding
"Two Day Visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Terrific location with a variety of shops and restaurants right outside the door. Nice community park and city library also within a short walk. Nice staff, clean rooms with kitchens, and full breakfast. Will definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice, clean hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here for a sporting event with my kids. The room was nice and comfortable. Hotel was very clean and nicely kept. Close to the freeway so we could get to where we were going. The neighborhood is great, with stores and restaurants nearby. Breakfast was delicious and served early, even on weekends.
Genuine Hotels.com guest review
2 night family trip Jan 17, 2015
Carla
US
5.0 / 5Outstanding
"Nice hotel with shuttle to light rail to Levi Stad"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice staff helpful in getting shuttle to Foster Farms Bowl game.
Genuine Expedia guest review
Other trip Jan 1, 2015
Pat
US
5.0 / 5Outstanding
"Very nice hotel near Levi Stadium"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location in close proximity to downtown San Jose, the airport and new Levi Stadium. The hotel is adjacent to a shopping center with many stores and restaurants in safe walking distance. Room amenities were top notch and staff was very professional.
Genuine Expedia guest review
Other trip Dec 20, 2014
Shannon
US
4.0 / 5Excellent
"Go Ducks!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very comfortable. Exceptional breakfast buffet. Walking distance to Levi's stadium.
Genuine Hotels.com guest review
1 night family trip Dec 5, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay for a 49ers game"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay was great and the fact that there was restaurants and a supermarket in the same parking lot is awesome. Breakfast was not great at all. Overall it was all good.
Genuine Hotels.com guest review
2 night romance trip Nov 26, 2014
Robert
US
5.0 / 5Outstanding
"GREAT"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
PERFECT WOULD RECOMMEND HIGHLY
Genuine Hotels.com guest review
2 night family trip Nov 26, 2014
RHONDA MARIE
US
5.0 / 5Outstanding
"Great place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable and close to Levi stadium.
Genuine Hotels.com guest review
2 night family trip Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
"convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have been staying here since it was the Hotel Sierra. The breakfast selection is still good, although I do miss the hot chocolate. Still have green apples upon arrival during the week (and by asking on week-ends and holidays). We were here for Thanksgiving and when we asked if we could have a couple of apples, the manager provide us with a bagful! The one bedroom suite is large with added privacy of the french doors. Convenient location, easy access to freeways. This hotel is located in a condo community (lots of restaurants, two parks, a library, huge Safeway, bakery, coffee shops, the list goes on...)
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
4.0 / 5Excellent
"On the way to visit family"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overnight stay on the way to visit family. Many restaurants close by. Breakfast was good-even had am omelet station. It was Thanksgiving morning so not sure if this is normal or not.
Genuine Hotels.com guest review
1 night romance trip Nov 26, 2014
Debbie
US
4.0 / 5Excellent
"49ers game"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Located Ina perfect area. Everything is close by. Came for a 49ers game. About a 45 minute walk.... VS a $50 parking charge. Breakfast was good
Genuine Hotels.com guest review
2 night family trip Nov 22, 2014
Jose
US
3.0 / 5Good
"An OK"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was an OK stay. The hotel was clean, but everything was a little old. The staff was nice enough. It is a 5 to 10 minute drive to Levi's ... The Hyatt regency is in the same parking lot as Levi's so if you are going to the game stay there.
Genuine Expedia guest review
Other trip Nov 26, 2014
cocanola30
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great service. Hotel staff very friendly. Room was clean and great. I will be staying here again.
Genuine Hotels.com guest review
1 night trip with friends Nov 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Awesome time. enjoyed our stay here at the hotel. Clean room abd great breakfast buffet! Will definitely stay again. Great location for Levi stadium
Genuine Hotels.com guest review
1 night trip with friends Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice!! Room was great and breakfast was FANTASTIC!!
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Great choice and great staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We enjoyed our stay with our family. Hyatt home is a great place.
Genuine Expedia guest review
Other trip Nov 24, 2014
NN
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent accommodations
Genuine Hotels.com guest review
2 night family trip Nov 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Super stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellant
Genuine Hotels.com guest review
1 night trip with friends Nov 15, 2014
Donald
US
5.0 / 5Outstanding
"Oprah Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great. Really nice. The breakfast buffet was good for a fast breakfast on the go.
Genuine Hotels.com guest review
1 night trip with friends Nov 14, 2014
Isela
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
First experience using Expedia or staying at this hotel. Both were excellent!
Genuine Expedia guest review
Other trip Nov 2, 2014
jay
US
5.0 / 5Outstanding
"Great for Family and when traveling without kids."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was great! I got a suite and it was spacious and met the needs of my family and I. The hotel was very clean, quiet, aestically appealing and the room was well made. The location was fantastic with the nearby market, shops, restuarants, brewery, bakeries - all within walking distance. Could not have asked for anything better. Highly recommend.
Genuine Expedia guest review
Other trip Oct 22, 2014
Emleads
US
3.0 / 5Good
"Convenience to freeways"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Our stay was all right except air conditioning system was just unbearable. Sounded like we were in a ship.
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
Honorio santos
US
3.0 / 5Good
"Excellent Location for Long or Short term stay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
For those looking for a long term stay - all rooms have kitchens. Excellent access to restaurants, cafes, bars & grocery store. Very close to 101 as well. Good breakfast, good cocktail hour daily. The rooms do need a little updating but overall a good place to stay even though usually a little overpriced.
Genuine Hotels.com guest review
2 night business trip Oct 8, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice hotel. Close to Levi stadium"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice and clean hotel. Complimentary breakfast was a plus and free parking. The rooms were a Lil small. But overall it was good. Close to San Jose airport,Levi stadium and six flags.
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient location for 49er Fans!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, nice rooms - nothing incredibly fancy, but just fine for a night or 2. Recommend Santana Row for shopping!
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was great! Location is perfect as it is right off the freeway and close to a grocery store and restaurants, like literally steps away. The breakfast was excellent and the hotel was beautiful. I would definitely stay here again the next time that I am in San Francisco.
Genuine Expedia guest review
Other trip Sep 29, 2014
Kerry
US
5.0 / 5Outstanding
"It's just worth it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hyatt is just the best. There's a sophisticated and modern feel to hyatt hotels! Never have an issue when I stay here.
Genuine Hotels.com guest review
2 night trip Sep 20, 2014
Anthony
US
5.0 / 5Outstanding
"Felt like a Queen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
My room was beautiful, very clean (Gold Tower)! Shower did not work one evening, maintenance man came up and fixed it immediately! If you want quiet or crazy its all at one location!
Genuine Hotels.com guest review
1 night business trip Sep 20, 2014
Callie
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is neat and clean and the staff was generally pretty helpful (one gentleman was very helpful). Our beds were comfortable and the breakfast was good. However, do not take a room with a King-size bed and foldout couch if you are traveling with children or anyone who needs the couch. It did not fit in the room and we ended up having to move the couch, a heavy dresser with a tv on it and the dining table to get the couch open. Then no could move in the room unless they climbed on the bed to get from one area of the room to the other (ie the bathroom to the front door). Otherwise, I would stay here again.
Genuine Expedia guest review
Other trip Sep 22, 2014
jk
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was satisfying and friendly.
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was nice and hotel staff were friendly
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
Tony B
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay in a great area. The staff was friendly and informative. We will definitely be staying at a Hyatt House in the future.
Genuine Hotels.com guest review
3 night trip Sep 13, 2014
Jason
US
4.0 / 5Excellent
"Nice area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall very comfortable. Had to get use to the noise of the ac unit but I'm noise sensitive. Did smell coffee the first morning and I don't know why. It did wake me up. Maybe from the next room? Slept well and the room was quiet.
Genuine Hotels.com guest review
2 night trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent Hotel! Comfortable bed, clean updated rooms, fabulous breakfasts! Great value!
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
Carmen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was great close to everything I needed staff was nice
Genuine Expedia guest review
Other trip Sep 18, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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