"Cheap and understaffed, its a hit or miss"
Stayed here for three nights in August. The location and breakfast buffet in the morning are the only things going for it. Unfortunately, they are seriously understaffed especially at night and if you have any unforeseen needs, rest assured they will not be taken care of. They dont carry basic housekeeping items ( toothpaste ) , the A/C was being turned […] off (apparantly on purpose) every night and the poor receptionist (while being sincerely apologetic) had no clue why that was happening. At checkout, there was a spurious charge for an item that I had never used. Be wary of this place. Read moreGenuine Hotels.com guest review
"Great little hideaway"
Perfect hotel, great breakfast buffet. 15 minute walk to center of townGenuine Hotels.com guest review
The room was clean and very specious. Breakfast had a great variety: cereals, yogurt, different kinds of fresh juices, cold cuts, breads, fruits, hot dishes: omelet, frankfurters. Location: tram D is around the corner, short 7 min ride that takes you directly to the Ring and the Opera. Very convenient. Friendly staff. We had a very pleasant stay.Genuine Expedia guest review
"Good city hotel in nice surroundings"
The room was spacious and well equipped. It is a problem that whatever you put into the switch at the entrance, the personnel confiscates it, stopping the fridge and the charging of computers etc. The are Apple computers for guests' use and printing downstairs, but unless you know how to deal with them you can do little - the personnel does not have […] a clue and use Windows themselves. Read moreGenuine Expedia guest review
"Clean and Convenient Hotel in Vienna"
Took a chance on the Strudlhof based on Expedia reviews. Glad I did. The location is wonderfully quiet: neat the tram (D Line) that takes you direct to the heart of Vienna. The breakfast buffet was wonderful complete with fresh breads, many cheeses, smoked meats and even salmon. Internet speed was well above average. The room was VERY clean and staff […] friendly (with most speaking English). Only drawback: nothing fancy about this hotel. The facilities look plain and lack the "classic touch" that Vienna is famous for. Would I stay again? ABSOLUTELY. Read moreGenuine Expedia guest review
Response by Hotel & Palais Strudlhof We are very pleased that you took time for a review to let us know that you felt comfortable in our hotel. It is always a nice feedback for us to read that our team was and is able to satisfy your needs and you are absolutely sure that you will come back to our hotel. We hope to see you soon and it will be our pleasure to welcome you again.
"Very pleased with hotel experience"
My wife and I stayed at Hotel & Palais Strudlhof for 2 nights. The hotel is located in a quiet area of Vienna, not very far from the city attractions. We like to walk, and as an example it took us roughly half an hour to get to St. Stephen's Cathedral. The Vienna Ring Road is 10-15 minutes away by foot also. And of course, there is public transportation […] available. The receptionists were very nice and helpful, our room was clean and spacious (very spacious compared to other European hotel rooms we have stayed in), and the bathroom was clean and spacious as well with a large bathtub. The breakfast was also very good. We also used the steam room on the top floor. Read moreGenuine Expedia guest review
Easy access and really close to dowtown Vienna, only 10 minutes away from the city. Nice breakfast!Genuine Expedia guest review
It should be rated 3 star, even in European standard not 4 or 4.5 star!Genuine Expedia guest review
"Handy, but quiet and priceworthy"
We were very pleased with the Hotel Strudelhof. It's quiet location made it a bit hard to find but worth finding.Genuine Hotels.com guest review
The Strudlhof is an excellent hotel -- clean and efficiently run -- staff unusually friendly and helpful -- their breakfast, included in the price of the room -- is one of the best my wife and I have ever seen, and we've seen many. Only negative is its rather remote location, but it is in walking distance to the efficient Vienna tram system which connects […] you with all points in the city as well as with the easy-to-use underground system. Read moreGenuine Hotels.com guest review
"Excellent staff, service and location"
We enjoyed our stay for five nights. Staff was very courteous and helpful. Breakfast variety and presentation deserve no less than 5/5Genuine Hotels.com guest review
"Nice, quiet hotel close to Vienna's Ringstrasse"
I was extremely pleased with this hotel and would not hesitate to stay here again. Breakfast buffet was excellent and was included in the price of the room. Staff was extremely helpful, courteous, and friendly. They even provided me an adapter for charging my cell phone when the one I brought from the States didn't work :). Rooms were clean and comfortable. […] This hotel is close to the D tram and it will let you off a block and a half from the property. The U-Bahn is about a 8 or 9 block walk to get to the inner city sites. I appreciated the quietness of the hotel as it is on a dead-end street off of the main roads-- I slept very well while there :). The only downside was that the air conditioner didn't work for a couple of days while Vienna was experiencing a heat wave, but they were waiting for a part being shipped to the hotel for repairs and was fixed promptly once they had it. I had AC 13 out of 15 days of my stay, so not bad :). Read moreGenuine Expedia guest review
It was very nice the staff was very friendly and sweet great breakfast all was greatGenuine Hotels.com guest review
"Friendly staff, excellent location"
Overall, we had a very good stay and experience in the Strudlhof. We will definitely stay here again and and will recommend it to others who would appreciate the quiet and upscale neighborhood. The hotel's airport transfer service is convenient and affordable, though once we knew our way, the hotel is very accessible using the modern train and subway […] system. The buffet breakfast was very good with plentiful healthy choices. Our room was very spacious, modern and kept clean during our one week stay. The staff was very helpful and spoke good English (since our German is limited to two words only), especially when one of us lost our luggage and they helped us follow it up and even delivered it up to our room. There were plentiful places to eat out for lunch or dinner. The hotel has a bar which provides a very affordable delicious apple strudel and coffee or tea, and drinks, of course. Read moreGenuine Expedia guest review
"Great hotel in quiet neighborhood of Vienna"
We stayed for two nights at the Hotel & Palais Strudlhof. The staff was always very courteous and helpful. The rooms were spacious for a hotel in central Vienna where space is usually an issue. Everything was very clean and in great shape. We enjoyed our stay and would definitely come back again!Genuine Hotels.com guest review
"Not in center, but easy access"
Good location in nice neighborhood - away from crowds in city center, but easy access by tram. Very tasty breakfast included in room rate. Only quibbles - room climate control system didn't work very well, and washcloths or scrubbies in bathroom would have been nice. But would definitely stay here again.Genuine Hotels.com guest review
This hotel was off the beaten path a little bit but it was worth finding. A short tram ride from almost all the sights, it was very comfortable with rooms more generous in size than most in Europe. The included breakfast was typical of those found in Germany and Austria with the added benefit of being able to eat outside on the terrace if you chose. […] We had a neat couple of days there and would recommend the hotel to anyone. Read moreGenuine Hotels.com guest review
"Step into history!"
Hard to imagine a better location, and the connection to the palace and gardens makes this always my first choice in Vienna.Genuine Hotels.com guest review
"Works great for a busy trip"
The hotel felt new and clean. My only complaint was the size of the "two twin beds" - which turned out to be a queen-sized bed with two blankets - but small hotel bed are pretty typical for Europe. Free breakfast was amazing and it was a short walk to pizza places and the tourist sites.Genuine Expedia guest review
I thoroughly enjoyed my stay. Everything was as expected. The complimentary breakfast was excellent, the hotel staff was friendly and professional, and the condition of the room and facilities was excellent. You could not ask for a better experience.Genuine Hotels.com guest review
"Vienna is must visit"
We loved Vienna and the Strudlhof hotel was a great choice...our young familyneeded a baby bed and had plenty of room in the spacious accomodations...staff was amazingly helpful...breakfast very good...view fromroof terrace great....steam and sauna....easy transportation from airport and around town with week card but no one ever checked our ticket […] on bussessubway or trams...don't miss this incedible city, Sacher rest., City Cafe Read moreGenuine Hotels.com guest review
"Near by most sights."
The hotel was very quiet and clean. The staff very friendly & helpful. Excellent breakfast & the public transportation just a short walk away. I would recommend this hotel.Genuine Hotels.com guest review
"Great place...Even As It Is Being Remodeled"
Awesome front desk staff...they couldn't be helpful enough. Excellent breakfast buffet. Rooms were well maintained on a daily basis. We needed to change rooms during our stay to accommodate a third person. The new room was spacious and a comfortable fold out bed was provided. Hotel is situated in very quiet location across from the Liechtenstein museum. […] Once you become comfortable with the city's excellent public transportation system it is easy to get anywhere with minimal difficulty—the front desk staff was extremely helpful to us in that regard. Highly recommend this hotel. (You should probably double-check the progress on the remodel project for the moment. Note that while we were there the lounge was not in operation, so we had to walk about a normal city block for the closest "night cap"—this actually added to our Prague experience.) Read moreGenuine Hotels.com guest review
"Enjoyed very much"
Good location and knowledgable, friendly staff. Breakfast was great! I was worried the room wouldn't be as I requested in the Expedia reservation, but it was. This hotel has AC, making it a welcomed oasis on our European trek. Its within walking distance of the U-bon, their subway system, which is quite easy to navigate. Very pleased with everything; […] from the cleanliness of the room to the ease of checkout. Whenever I'm back in Vienna, I'll stay here again. Read moreGenuine Expedia guest review
"Close to train station"
OkGenuine Hotels.com guest review
"do not miss a great hotel in the heart of Vienna"
The showcase of great facility+great location+great staff+service you do not notice, but are pleased with+flexibility to accommodate your needs/requests+++ great price!!!: few things might look too simple, but all is well thought and implemented. Excellent breakfast!! Highly recommend this hotel!!Genuine Expedia guest review
"Surprise Car Park Fee"
The hotel is proper and very convenient location to the centre. But hotel may charge some expences without informing you such as car park. The hotel has charged us 18 Euro per day without our information. It is unacceptable that hotel charge car park from its clients.Genuine Expedia guest review
"Great and quiet location"
Great hotel. In very quiet area but near to the D tram which gets you into the centre in minutes. Good quality room, very clean, comfy. We were very pleased and will return and stay there again.Genuine Hotels.com guest review
"Clean and close enough"
It was comfortable couple of nights, clean, nice quite area, the only comment, the gym and steam room was locked and have to inform the reception every time you want to use it.Genuine Hotels.com guest review
"Best Coffee in Years"
Very nice hotel, large room, nice garden. The restaurant provides breakfast only, which is a shame. The adjacent palace gives a nice touch, and although the hotel is not at the heart of the city (albeit almost within the walking distance to the Ring), location is convenient and the connection to public transport system is excellent. If you have a chance, […] do not miss the Josephinum (walking distance), the home of a museum of history of medicine (Wien is a birthplace of modern medicine) and the fantastic collection of anatomical wax models (!). Btw, the coffee at breakfast was the best I had in years (!!!!). WiFi is free and of reasonable speed. Read moreGenuine Hotels.com guest review
"Very comfortable hotel, in quiet residential area"
We stayed four nights at this Hotel. It is located a little way from the city centre, in a pleasant residential area. The Hotel is modern, clean, comfortable and the superior room 703 on the top floor was quiet and spacious, with a nice view, good aircon and a safe. The toilet and bathroom are separate giving great flexibility. The free WiFi is good […] too. Breakfast in the 3rd floor restaurant has a good choice of cold dishes, plus eggs, bacon and sausage. Be aware that the restaurant doesn't appear to serve evening meals and the Bistro was empty most of the time. Wasn't a problem for us as there are plenty of places to eat just a few minutes walk away. The Gasthaus Wickerl has an authentic feel and good Austrian food at reasonable prices. There is also a good Greek place too. Tip: The integrated tram/bus/subway in Vienna makes it easy to get into the city centre. Buy a 24 hour ticket from the nearby Friedensbrucke U station (line U4), 10 minute walk. You can buy the ticket anytime, but the 24 hours start from the time you validate it with the blue box on the station or tram. U4 line gets you into the city in 10 minutes. Tram 5 to the Prater fair ground park and Ferrris wheel in 20 minutes. Overall no issues with this Hotel, enjoyed the stay and good value in my opinion. Read moreGenuine Expedia guest review
"Lovely place to stay"
Excellent location, beautiful hotel, nice and clean rooms, nice bathrooms, fantastic ambience, great breakfast. Overall... Very nice place to stay for any tourist in Vienna.Genuine Expedia guest review
"Alsergrund hotel close to wahringer strasse."
Same hotel for every Vienna visit. Rooms, location and breakfast are excellent.Genuine Expedia guest review
"Serene! A very special place."
It's unlike any other hotel in Vienna. The location, the park, Palais Strudlhof, the peace, just pure tranquility and pleasure right, left and center. The terrace on the 8th floor, not many hotels can offer that. Every single staff member was great. If you need something, or if there is a small problem, they are extremely accommodating and helpful. The […] breakfast buffet is excellent and so is the room, very bright and inviting. Overall, great experience. Read moreGenuine Expedia guest review
"A little far from the city center"
The hotel itself was fine, the included continental breakfast was very good too. The only issue is that we had to walk about 15 minutes to a subway to take us to the main areas.Genuine Hotels.com guest review
"Perfect Location for a visit to Vienna!"
We have just returned from a wonderful trip to Vienna including a 10 night stay in Hotel and Palais Strudlhof. We had lived in Vienna for over 7 years, part of which was in this 9th District (Bezrik), so we felt immediately comfortable, especially since it is such a quiet location, perfect for accessing everything! The a tram, a bus and the subway are […] very close by and Stephensdom is less than 30 minutes at a very easy pace! The hotel is well staffed with multil-lingual people who are very helpful. The breakfast buffet was fantastic and we were even able to invite good friends who live near by to join us. As a travel agent (this fact not known by the hotel) my only complaint was that here was no regular schedule for the housekeeping which meant that several times our room was not even made up. One day at about 1 pm, when housekeeping finally came, we said we would leave in 5 minutes and we also reported this to the front desk to make sure it would be done. We were gone for over 2 hours only to get back to nothing having been done! She come back to clean 5 minutes after we got back but when we told her we would not be going out again until later, she told us too bad, she was going off shift! Read moreGenuine Expedia guest review
Our stay was nice and enjoyable. The room was spacious and the bed was comfortable. Breakfast was nice and the staff were attentive.Genuine Expedia guest review
"Very nice hotel!"
Very comfortable hotel with courteous staff. Breakfast was also very good. The location could be a little more convenient but was an easy 5-10 minute walk from the U-bahn.Genuine Expedia guest review
"Central hotel in Vienna"
The staff were exceptionally helpful. The breakfast was good. The hotel comfortable and quiet, only about 10 minutes from the main attractions.Genuine Expedia guest review
I had a great time in Vienna although actually sleeping in the hotel for a few hours each night. The room was not really what I booked however it was clean, with a good bathroom, and very quiet neighbours. Surprisingly the TV had few russian and uk channels. The breakfast served was amazing, meat selection, fruit salads, breads, yoghurts, cerials and […] delicious pastries. Am definitely booking this hotel on my next visit. However it could be a little cheaper I think. Read moreGenuine Hotels.com guest review
"very comfortable, efficient service good breakfast"
overall very good. clean, efficient and polite service. quiet location but within reach from bus & tram.Genuine Hotels.com guest review
Very nice hotel, clean and modern. Large breakfast spread. Couple blocks from metro. Would stay here again.Genuine Hotels.com guest review
"Incredible bang for your buck"
Hotel staff were awesome and there were no difficulties communicating in English. Breakfast "buffet" was well stocked with enough varieties available to satisfy pretty much anyone. The room was clean, well-laid out with very good air conditioning. Bathroom was well appointed and typical of much bigger hotels. In spite of it's central location, this […] was not a "party" hotel and I am very okay with that! A wide variety of restaurants are all within a couple of blocks and the hotel itself is in a very quiet sidestreet away from traffic noise. The Lichtenstein Palace is literally across the street but was closed so crowds weren't an issue. I found it to be an easy 20 minute walk to all the sites I wanted to see (museums, parliament, theater) although the streetcars due run very regularly less than a block away. All in all an excellent place to stay and I have to say, do not be mislead by the low rates ... this was an incredible bargain and a wonderful hotel for the 3 days I was in Vienna Read moreGenuine Expedia guest review
"Air conditioning broke during heat wave"
Hotel is lovely and breakfast buffet was great. But the air conditioning system broke during the middle of a heat wave and was not fixed by the time I left (after four nights). This is not the fault of the hotel but they needed to have a back-up plan like provide fans for all the rooms. I bought a fan out of desperation, because it was impossible to […] sleep in that heat! Read moreGenuine Hotels.com guest review
"Vienna without the tourists"
Great location for an authentic Vienna experience.about 10 minutes by tram from old city centre.Excellent bars and cafes within 5 minutes walk in an upmarket artsy district. 10 minutes walk from underground that connects to airport train.Excellent breakfast.Comfortable bedsGenuine Hotels.com guest review
"Perfect hotel for family in the city centre"
Very friendly and helpful stuff, good and healthy breakfast buffet choices, inexpensive but delicious lunch buffet, 5 minutes by tram or bus to city centre, located in a nice quiet and green place, spacious room for a standard size, more wardrobe and drawers space,spacious and bright bathroom, clean bedroom,comfortable bed, worth the money. We will […] definitely recommend this hotel to anybody. Most of the top sightseeing in Vienna such as Parliament building, Rathaus or City Hall, museums of fine arts, museum quarter, museum of natural history, Hofburg Imperial Palace, Neau Burg, Spanish Riding aschool, Volksgarten, Burg Theatre, State Opera, Nashmarkt, Are only 7 minutes by tram Read moreGenuine Expedia guest review
"Excellent hotel and very friendly staff ladies."
Excellent. Very friendly staff specially in the reception. The ladies was very friendly, was helping us to find the place where we wanner go. I like to said Thank you again to reception ladies Hotel was clean, close to tram, train and restaurant to the Vieena City. Will definite stay the hotel again, if i have a changed to go Vieena Austria.Genuine Expedia guest review
Excellent location for us as we were visiting someone at university. Close to U4 but easy to walk into central Vienna. Bars and restaurants close by but immediate area very tranquil.Staff all helpful and friendly.Lovely breakfast and great value overall.Genuine Expedia guest review
"Nice hotel near Vienna City Hall"
Nice hotel with acceptable price and comfortable stay, just walk distance to Vienna City Hall, and then you can walk along the ring road to visit other sights. Disadvantage is that it's not convenient to get there because the nearest underground station is more than 10 minutes away although there are also some tram or bus services nearby.Genuine Hotels.com guest review
"Good base for sightseeing, excellent breakfast."
Good hotel, clean, nice room. Excellent breakfast. Bistro was closed (for refurbishments?) which was frustrating the first night as we arrived late from a delayed flight and it would have been good to eat in hotel. The hotel is a way out of the centre, but well placed on tram and tube lines so very easy to get into all the sights. The area was a bit […] quiet, but I think it is a university area and it would have been university holidays, so if you like somewhere that is buzzing then maybe not a good choice. Read moreGenuine Expedia guest review
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