All hotels in Vienna, Austria
1 room, 2 adults
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Gruenentorgasse 30, Vienna, Vienna, 1090, Austria, ‏‎800-491-6126
4.0 / 5Excellent

Score breakdown (from 220 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    3.9
  • Neighborhood
    3.9
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4.0 / 5Excellent
"Convenient location"
This hotel is located close to a subway station with convenient access to all parts of the city. Our room was a nice, clean apartment, however the service was lacking in the hotel. I would recommend this hotel only because of the location.
Genuine Hotels.com guest review
3 night family trip May 8, 2014
Karin
US
5.0 / 5Outstanding
"Very enjoyable stay"
Friendly and courteous staff and generous and tasty breakfast. Great location. Close to the U stop. Pleasant neighborhood. Overall a winner!
Genuine Expedia guest review
Other trip Apr 12, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice area"
We had a great time at the Hotel. The location was a walk block away to the trains. The staff was excellent. The hotel very clean. Breakfast could be better and they need new beds for people who have bad backs. But the service and the employees were so nice and helpful and very enjoyable. I would stay there again.
Genuine Hotels.com guest review
4 night family trip Sep 18, 2013
Chris and Mitch
US
5.0 / 5Outstanding
excellent !
Genuine Hotels.com guest review
2 night trip Jul 19, 2013
A Traveler
US
3.0 / 5Good
"You can do better"
The temperature was hot, very hot, but the hotel wanted 15 euros/night to turn on the A/C in our room! No wifi included, that was also expensive. With those extra charges, we could have stayed at a higher quality hotel. The breakfast buffet was very nice, and overall the staff was quite friendly. The hotel location is not convenient to major attractions, we needed to take taxis or the subway, another cost that could have put us in a better hotel. Overall, nothing too bad, but nothing good enough to recommend it.
Genuine Hotels.com guest review
3 night family trip Jun 15, 2013
Tim
US
3.0 / 5Good
For the price, it was a acceptable hotel. The location is too far from all tourist attractions however the mentro is very close.
Genuine Hotels.com guest review
3 night trip Jun 26, 2013
A Traveler
US
4.0 / 5Excellent
The hotel is very clean modern with friendly employees. The enconviniece of being away from city centers is made up by a very good transportation system Vienna offers and very definitely the reasonable room cost. I recommend it highly
Genuine Hotels.com guest review
3 night trip Jun 26, 2013
Darius
US
4.0 / 5Excellent
"Good location and clean."
Updated bathroom and clean. Close to metro and two stops from Hofburg palace.
Genuine Hotels.com guest review
3 night trip Jun 23, 2013
Vivian
US
5.0 / 5Outstanding
"Excellent hotel for the active traveller."
Friendly staff (who had very good English), nice room, excellent location: right next to the subway, and an easy walk to the center of town.
Genuine Expedia guest review
Other trip Jun 2, 2013
Scott
US
4.0 / 5Excellent
"Not a 4 star hotel"
It was a good stay over all but this is NOT a four star Hotel as advertised, And I think it was overpriced......... we stayed there for a week and they never changed the bed sheets or vacum the carpet, the Hotel personnel was very helpful.............Is a good location, the metro is just a block away and you can go any were on it and it appears to be safe.
Genuine Hotels.com guest review
8 night romance trip May 17, 2013
Otto
US
5.0 / 5Outstanding
"Great place."
It was very practical to us. I have nothing negative to say. Staff was great also. Breakfest was early and ready as we had to leave early.
Genuine Expedia guest review
Other trip May 26, 2013
L and R
US
4.0 / 5Excellent
"Nice location, tube across the street. Very close"
Arrived from overnight train, very early. Naturally room was ready, so gave us an apartment so we could get into a room, was very nice. Breakfast was the best we had out of the 3 cities we stayed on our holiday.
Genuine Expedia guest review
Other trip May 6, 2013
jim
US
5.0 / 5Outstanding
"Would be happy to return"
Very nice hotel with pleasant and supportive staff. Location is excellent as are the continental breakfasts. We really enjoyed our stay and would happily return.
Genuine Expedia guest review
Other trip May 2, 2013
A Traveler
US
4.0 / 5Excellent
"Vienna"
Close to sights, Ubahn, Tram, and good restaurants. Staff are friendly, and informative. Breakfast has good selection of both hot & cold food. Rooms are clean and soundproof. I would definitely stay here again.
Genuine Hotels.com guest review
5 night family trip Apr 16, 2013
World Traveller
US
4.0 / 5Excellent
"Very good hotel"
Very good hotel. Not centrally located but right next to a subway stop and it only took about 10 minutes to get to the city center area. Staff is courteous and friendly. Good breakfast buffet.
Genuine Expedia guest review
Other trip Apr 20, 2013
Marty
US
5.0 / 5Outstanding
"Great Hotel and Valve"
no location centrally, but only one train stop away or walk a few blocks and you're around all the action. For a long stay it was worth saving the money from stay right in the middle of central. The rooms were great and came with free breakfast.
Genuine Hotels.com guest review
3 night trip Nov 30, 2012
Ion
US
5.0 / 5Outstanding
It was a great pleasure, we enjoied so much.
Genuine Hotels.com guest review
3 night trip Oct 19, 2012
A Traveler
US
4.0 / 5Excellent
"Perfect for a short stay"
Good breakfast, very kind assistance, quiet area, very close to the subway
Genuine Expedia guest review
Other trip Oct 9, 2012
Peter
US
5.0 / 5Outstanding
"Pleasent suprise!"
I wish I had used this hotel for both stops in Budapest. Lots of room, Very good breakfast, Close to tram and Metro stops, Friendly staff, and Clean. I was only there one night so didn't have a chance to view the cleaning service, but the room was very clean and ready when we checked in. My only negitive was the bed was not as comfortable for my wife as most of the other hotels we stayed in, but I found it okay.
Genuine Expedia guest review
Other trip Sep 20, 2012
A Traveler
US
3.0 / 5Good
"Really a Three Start Hotel"
I am not quite sure why this is rated as a four star hotel. Decor was a little dated. Elevators are quite slow, but OK. Breakfast was good in a more European type. Personnel was all good and the location in good. A couple of issues. Number one: NO AIR CONDITIONING! Do four star hotels really not have AC in Europe? At least have a ceiling fan, or at a minimum, an occillating fan in the room. Weather wasn't too bad, but even so, the room got real hot. I can't imaging staying here during hot summer weather. The other issue is the noise that echos through the courtyard of anyone, and everyone who enters the hotel. Compounded with this, is that you have to have the window open at night in order to get any kind of air movement in the room. But, I still enjoyed Vienna, and all else was fine. But if you think you are getting a four star for the price of a three here, you are not.
Genuine Hotels.com guest review
8 night trip Aug 25, 2012
Spam Grievance
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Very very nice hotel. Opp metro station. Excellent"
Superb staff. Free internet. Large airy rooms. Its like home away from home. Must stay.
Genuine Expedia guest review
Other trip Jun 12, 2014
A Traveler
GB
5.0 / 5Outstanding
"City outskirts located hotel"
Was there to see Vienna.Hotel ideally placed for that.
Genuine Expedia guest review
Other trip May 25, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great location"
It was a really great experience. The quality of service was outstanding, though I thought the breakfast somewhat wanting. The location is unbelievably great, close to the U-Bahn.
Genuine Hotels.com guest review
5 night trip Dec 31, 2013
Guiscard
PH
4.0 / 5Excellent
"quite and close to tourists centre"
Location was good, nearby subway and pleasant.
Genuine Hotels.com guest review
4 night trip Oct 17, 2013
Anatoly
CA
3.0 / 5Good
"Unfriendly"
We sstayed 2 nights at Deutsmaister Hotel in Vienna..... First of all It is not the Hotel they show you on their website. The building you see at the pictures is Deutchmeister Apartments,, The Hotel is behind this building.. This a big misleading the customer. Hotel stuff are very un friendly.. In the morning Saying Good Morning to the customer is not very hard thing to do..
Genuine Expedia guest review
Other trip Oct 19, 2013
Omer Erol
CA
3.0 / 5Good
"Not a 4 star hotel"
Doesnt have any toiletries, the double bed has only 2 pillows, bad mattress, small lobby.
Genuine Hotels.com guest review
3 night business trip Oct 8, 2013
Claudia
IE
4.0 / 5Excellent
"great location"
Great location, great hotel! Exception: staff! we were late with the check in, and I informed the hotel through email, the answer were very courteous. But when we reach there, the night staff did not know about us, I asked about parking, to park inside, but he told me that is a charge of 17 euro! The parking was empty, and when I book the hotel was a note that the charge is in case is a limited space on the parking area. When I asked how much is we park in front of the hotel, he doesn't knew!!!! It was free, because was weekend! Then he appeared so unprofessional, asking us personal questions... next morning, another receptionist was so distant and cold, that we thought is related to maybe a discussion between them about us. The rest was wonderful! Location, food, comfort...
Genuine Hotels.com guest review
1 night family trip Aug 31, 2013
Simona Beches
GB
4.0 / 5Excellent
"Good for a short break"
Good location for city centre and attractions if you want to walk. Also very good for public transport (train/tube) - very close to a station. Used public transport to and from the airport with no trouble at all. Basically the hotel was just a place to refuel in the morning and lay our heads after a day out and it served its purpose well. There was a reasonable choice for breakfast. The room was quite warm but I like it like that. Air conditioning is a reasonable expectation for 4 stars. Free wifi would have been nice but I knew about that beforehand. The staff were polite and helpful. Would use again.
Genuine Expedia guest review
Other trip Jul 13, 2013
Dad and kid
GB
1.0 / 5Poor
"Not great for couples, ok for groups of teenagers"
It was a shame as the overall cleanliness of hotel was fine, but there was an annex separate to the main hotel, which was a make shift hotel in which we were allocated rooms. It was obvious they let long stay students stay in this part which does not make for a quiet nights sleep. Loud music and knocking on our door kept us awake most the night and it was quite intimidating walking through crowds of teenagers hanging out on the stairwell late at night to access the room. Staff did not deal with the complaint. Would not recommend at all. Very disappointing. 4* rating was a joke.
Genuine Hotels.com guest review
1 night trip Mar 26, 2013
A Traveler
AU
4.0 / 5Excellent
"Close to the city centre!"
Hotel was very good, good room, clean and in a good location about 10 minute walk to the city centre. Breakfast was not good, so get a bagel from the shop around the corner!
Genuine Hotels.com guest review
4 night romance trip Dec 6, 2012
A Traveler
GB
4.0 / 5Excellent
"Good hotel for a weekend break"
Our room was warm and quiet. The staff were helpful and friendly. I was very impressed that the waiter at breakfast remembered our groups' drinks preferences on our 2nd morning. The breakfast room was a little small and crowded. The walk into the centre was about 20 minutes which our group enjoyed but may not be everyone's preference. There was an underground station just around the corner though. Also in the wing in which we were staying there were quite a lot of steps to get up before we reached the lift so families with young children would have to make sure they were put into the main hotel building.
Genuine Expedia guest review
Other trip Dec 12, 2012
Beatrice
GB
3.0 / 5Good
"Clean, basic hotel and problems left un-resolved"
The hotel is well-placed near a metro station and there are pubs and restaurants in walking distance. The breakfast was good, there was enough choice of bread, cheese, ham, eggs etc and staff there were very happy to get more if requested. Staff at reception were pleasant but not warm or friendly in their manner, some coming across as aloof. We had booked two twin rooms but were told that two twin rooms were not available. I expressed my concern at this and eventually a second twin room was found, but no explanation or apology was given. Once in our room it had the basic amenities and was very clean. However our shower did not work, there was a pressure and temperature problem with it, it dribbled water and went from boiling hot to ice cold without a medium. I told reception and a man was sent to our room to look at it. He spent 10 minutes in the room while we waited and then left. However the shower was not fixed and we again informed reception. Throughout our three night stay nothing was done about this and having informed them immediately, I consider this to be unacceptable. On checkout we were told that breakfast was not included and I challenged this as I knew for certain that it was. After five minutes this was sorted out but again I felt that I had been met with obstacles that were unnecessary. A pleasant but basic hotel that did not address the problem we brought to them and this diminished our comfort and enjoyment.
Genuine Expedia guest review
Other trip Dec 3, 2012
Janey
GB
2.0 / 5Fair
"resonable hotel but far away from city center"
i stay in this hotel 2 days, it was far from city center unlike what written in hotle.com discreption, break fast is normal no thing to show, however all the rooms was seperated by thin sealing and any sound in the other rooms will fall directely in your ears!, there is now sound sealing installed inbetween the walls, this hotel is definetly 2 star NOT 4 star!!, if you want to have cheap price but nothing else, then this is your hotel !!!
Genuine Hotels.com guest review
3 night business trip Nov 14, 2012
zaman
IE
4.0 / 5Excellent
"close to main attruction's"
very nice stay,the hotel location is very good, helpfool staff
Genuine Hotels.com guest review
3 night trip Sep 11, 2012
A Traveler
GB
4.0 / 5Excellent
"Convenient to public transport"
Nice friendly staff, clean hotel and excellent location for subway and access to local transport links. Good selection at breakfast, with lovely restaurant staff. Staff at front desk were a bit hit-and-miss, but overall friendly. Stressful checkout due to miscommunication in the early hours of the morning. Vienna itself? Once you found how to get to subway station, easy to use transport, but both myself and a colleague took a while to find the subway when coming from airport! (by train and bus respectively)
Genuine Hotels.com guest review
Business trip Oct 2, 2012
Esther
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Tolle Lage, Bad müsste saniert werden"
Wir waren 4 Tage in Wien. Vom Hotel aus erreicht man in wenigen Minuten die U4. Trotz der zentralen Lage ist das Hotel sehr ruhig. Das Personal ist freundlich und das Angebot beim Frühstücksbuffet sehr üppig. Einzig das Bad im 5. Stock ist nicht optimal. Die Wassertemperatur der Dusche konnte nicht richtig eingestellt werden.
Genuine Hotels.com guest review
4 night romance trip Oct 24, 2014
A Traveler
AT
4.0 / 5Excellent
"Деловая поездка."
Буквально недавно остановилась в этом отеле по работе, отель оставил неплохие впечатления, на завтраках лакомилась хорошими бутербродами, работники отеля были весьма отзывчивыми, что и оставило положительные эмоции.
Genuine Hotels.com guest review
12 night trip Oct 15, 2014
NATALYA
RU
4.0 / 5Excellent
"Соответствие цены."
Остановился в этом отеле по рекомендации, так как я ездил с деловой поездкой, отель не плохой, цена и качество соответствует полностью ему. Хорошо встретили, кормили тоже не плохо))))))))
Genuine Hotels.com guest review
12 night trip Oct 15, 2014
NATALYA
RU
4.0 / 5Excellent
"Деловая поездка."
В отеле номера в целом не маленькие, все необходимое есть. Взяли с завтраком, завтраки не плохие и очень сытные. До центра недалеко минут 20-30.
Genuine Hotels.com guest review
12 night trip Oct 15, 2014
NATALYA
RU
4.0 / 5Excellent
"リンク傍の落ち着いたホテル"
Wien mitte駅からは若干距離があるホテルではあるが、ウィーン大学をはじめとするリンクの見所へ徒歩圏内。スタッフの対応も良く、朝食は豪華である。惜しむくは、隣の建物が改修中であり、朝4時から賑やかだったこと。
Genuine Expedia guest review
Other trip Oct 23, 2014
A Traveler
JP
4.0 / 5Excellent
"Rekommenderas"
Helt okej hotell, 4 star ? Men bra rum med okej standard, rent o fräscht, frukosten okej, dock lite tråkig frukost lokal. Hotellet ligger på en innegården i ett kvarter, så det är lugnt o tyst på natten. Ligger också på gångavstånd till centrum men med tunnelbana runt hörnet, samt spårvagn två kvarter bort, i området finns mysiga pubar och matställen. Så som sagt helt okej hotell för ett besök i Wien
Genuine Hotels.com guest review
2 night trip with friends Oct 4, 2014
Peter
SE
3.0 / 5Good
"Etwas in die Jahre gekommen"
Das Frühstück war übersichtlich - und das Hotel ist etwas in die Jahre gekommen - und leider auch sehr hellhörig. Das Personal war sehr freundlich und das Zimmer sehr sauber. Die Lage ist sehr gut. Die vier Sterne sind aus unserer Sicht an der Grenze
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2014
A Traveler
DE
5.0 / 5Outstanding
"grasl"
Super service
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
A Traveler
AT
4.0 / 5Excellent
"満足!"
地下鉄の駅から近いし、空港からもおよそ35分くらい。(CAT--U4)
Genuine Hotels.com guest review
5 night business trip Aug 17, 2014
kk
JP
5.0 / 5Outstanding
"Glimrende hotel med god beliggenhed"
Hotellet levede helt op til vore bedste forventninger. God beliggenhed meget tæt på U-bahn og Donaukanal (100 m.). Fint og rent værelse, god service og god morgenmad. Meget anbefalesesværdigt.
Genuine Hotels.com guest review
4 night trip Jul 7, 2014
Martin
DK
3.0 / 5Good
"Entäuschend für vier Sterne"
Frühstück sehr entäuschend - Zimmer angenehm groß - Personal sehr freundlich - Hotel in die Jahre gekommen, sollte renoviert werden.
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
DE
4.0 / 5Excellent
"Mycket prisvärt med bra och lugnt läge"
Allt fungerade mycket bra. Jag är nöjd.
Genuine Hotels.com guest review
4 night family trip May 15, 2014
A Traveler
SE
4.0 / 5Excellent
"Hotel mit Frühstück"
- Übernachtung mit Frühstück - Hotel liegt am Donaukanal an der Rossauer Lände - vom Flughafen benötigt man ca. 40min (S7 bis Wien Mitte/Landstraße und dann mit U4 bis Rossauer Lände) - im Sommer gibt es viele Biergärten am Donaukanal mit "Kulturprogramm" - U4 in 2 min vom Hotel erreichbar, somit ist man in nicht mal 10 min im Zentrum - zu Fuss benötigt man ca. 25 min ins Zentrum - Restaurants, Supermarkt, Cafe und Bäcker in 2 min erreichbar - wir waren schon 6mal im Deutschmeister und würden immer wieder dieses Hotel buchen
Genuine Expedia guest review
Other trip May 24, 2014
A Traveler
DE
4.0 / 5Excellent
"Verkehrsgünstig gelegen im 9. Bezirk"
Hinweis: in Wien braucht man kein Auto, tolle Verbindungen mit U-Bahn, S-Bahn, Straßenbahn und Bus.
Genuine Expedia guest review
Other trip May 3, 2014
Ehepaar
DE
4.0 / 5Excellent
"思ったよりもレトロな印象"
場所はちょっと入ったところにあるので少しわかりづらいかも。ただ駅からは近いです。 エレベーターも手動開閉などけっこうレトロ。部屋もエレベーターの前だったので、音が少しきになりました。 朝のブッフェはバラエティもあり、コーヒーや紅茶などテーブルまでポットで届けてくれるのでありがたいです。 スタッフの方の対応もフレンドリーでよかったです。
Genuine Expedia guest review
Other trip Apr 28, 2014
ichigo
JP
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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