All hotels in Collinsville, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here3396 Green Mount Crossing Dr, O'Fallon, IL, 62269, United States of America, ‏‎855-239-9222
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3.9 / 5Good

Score breakdown (from 67 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.7
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"worth the stay...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Used this hotel many times while visiting my daughter. Pleased with everything.
Genuine Hotels.com guest review
3 night family trip Mar 27, 2015
James
US
4.0 / 5Excellent
"DR King"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The breakfast the first morning wasn't good, but the second morning it was actually really good. The hotel is behind Target and beside Golden Corral, if you like to eat and shop. Easy to get on the highway from the hotel
Genuine Hotels.com guest review
2 night family trip Mar 20, 2015
Julian
US
4.0 / 5Excellent
"Family Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable and excellent hospitality and housekeeping staff. There were some minor plumbing issues on the first floor with hot water and leaks.
Genuine Hotels.com guest review
5 night family trip Mar 16, 2015
Miranda
US
2.0 / 5Fair
"Needs updating"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Peeling paint and nicked corners are not a good look. Room was clean but not enough outlets to plug in laptop and phone at the desk. TV remote was minimal.
Genuine Expedia guest review
Other trip Feb 11, 2015
Bridget
US
5.0 / 5Outstanding
"Cozy and Quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I decided to stay here because we didn't want to stay in St. Louis and deal with the traffic. This hotel was really nice and easy to get to since it's right off the highway. There is a lot of shopping and quite a few food places around the hotel so you don't have to go far to eat if you don't want to. The staff was friendly and everything was really clean. The breakfast was good and had a decent variety of foods to choose from. It was also very quiet even though we were on the first floor. I would stay here again.
Genuine Hotels.com guest review
2 night trip Oct 17, 2014
Katie
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Came from out of town. Booked a non-smoking room. We walked in to a smoking room. There were no other rooms available. Checked before six PM. There was no hot water until around midnight. When we checked with the front desk, they said the hot water was working, which it was obviously not. There was hot water around ,midnight and the next morning. They had a nice continental breakfast. The room was a bit small. The hotel was next to a Target and many other shopping and eating places- that was a big plus. Overall it was disappointing, but not terrible.
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
1.0 / 5Poor
"Terrible, don't recommend this hotel"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I booked hotel thru Expedia and it was NON-SMOKING room with TWO beds. Check-in starts a 3:00pm and we were there at 3:04pm. I didn't ask anything and they didn't ask anything other than my last name. After they gave the keys, we went directly to room. It was SMOKING and only one KING size bed. We went down and asked for change. They said they don't have any room available. Talked to manager and she was not helpful as well. One of the customer offered to swap the rooms and we get what we needed AFTER MORE THAN AN HOUR wait. We came to breakfast room at 9:30am. There were no eggs, no cinnamon rolls, no biscuits, no fork and spoons. breakfast supposed to end at 10:00am and they brought biscuits, gravy about 9:55am when we are ready to leave.
Genuine Expedia guest review
Other trip Sep 21, 2014
Ozcan D,
US
5.0 / 5Outstanding
"Quality hotel a few minutes from downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The was a nice, clean Holiday Inn property. I would definitely stay here a gain when in the area. A short drive to downtown. It is a little odd to get to this place, you have to drive through parking lots of Target etc. Breakfast was OK except for the eggs. Holiday Inn on the whole could do better with the eggs. But other than that had a great stay and would recommend to anyone staying in the area.
Genuine Hotels.com guest review
1 night family trip Jul 19, 2014
TJ
US
4.0 / 5Excellent
"KDK Busn"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice location with a lot of Shopping and dinning close by.
Genuine Hotels.com guest review
2 night business trip Jun 23, 2014
kdk
US
3.0 / 5Good
"Decent hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nothing amazing. Worth what you pay though.
Genuine Hotels.com guest review
1 night trip May 22, 2014
A Traveler
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
I was not impressed at all. Upon calling the hotel for an early check in after a 10 hour drive: the csr answered the phone with a bad attitude (like she didn't feel like being bothered). Upon checking in the information the csr verified did not match my information at all. Even though she did not verify correct information she still swiped my credit card. This could have been fraud and the person would have gotten away with it. When getting off the elevator on the third floor there was a very strange smell. Then entering the room: the tub had a hole in it and the fridge was not in the room. The top to the air conditioning was broken and the room was not as clean as I would have expected it to be. The tub is so small that I felt confined. The pool was so small and the hotel had a foul smell. I will NEVER STAY at this hotel again.
Genuine Hotels.com guest review
2 night trip May 23, 2014
Clara
US
4.0 / 5Excellent
"Very convenient to things."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great breakfast. Nice place to come back to after a busy day.
Genuine Expedia guest review
Other trip May 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was clean and staff was friendly. Breakfast was nice. Close enough to city without staying right in it.
Genuine Hotels.com guest review
1 night trip Apr 18, 2014
wesmansgrl
US
5.0 / 5Outstanding
"Business trip."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very comfortable room; well-lit (it's surprising how often hotel rooms have lousy lighting); nicely appointed bathroom with great water pressure/hot water supply. Glad to see minifridge and microwave in room. Good continental breakfast with decent selection.
Genuine Expedia guest review
Other trip Apr 15, 2014
Adam
US
4.0 / 5Excellent
"A good hotel/hard location to get to"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was good, breakfast good, but under construction/remodeling. The renovation should end soon.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
dmers
US
3.0 / 5Good
"Good place to stay in the area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel is a good place to stay if you're in the Belleville/O'Fallon/Shiloh area. It's centrally located right off the interstate, and close to the Scott AFB exit. The hotel was clean and comfortable, even in the midst of remodeling.
Genuine Hotels.com guest review
3 night trip Mar 20, 2014
Gil Gilliam
US
4.0 / 5Excellent
"Comfortable beds, wonderful breakfast!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Comfortable beds, breakfast included biscuits and gravy, omelettes. Staff was courteous. Though some spots in main area under construction and paint smell. But did nor bother us on the 2 floor. Really nice, comfortable place, would definitely stay again:!!
Genuine Expedia guest review
Other trip Mar 28, 2014
bex
US
4.0 / 5Excellent
"Clean quiet hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was just for one night traveling through town and need a place to stay . Found hotel through Expedia
Genuine Expedia guest review
Other trip Mar 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
They Are Up Dating Right Now. Should Look Good In A Couple Of Months. They Do A Very Good Job Of Keeping It Clean Even Though There Is Construction.
Genuine Hotels.com guest review
1 night trip Mar 15, 2014
Jer
US
5.0 / 5Outstanding
"the pool was under construction and no one told us"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
the pool was under construction and no one told us so we booked and then got there and couldn't swim disappointing.
Genuine Expedia guest review
Other trip Mar 7, 2014
Lisa
US
4.0 / 5Excellent
"Conveniently located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Kind staff
Genuine Hotels.com guest review
3 night business trip Jan 4, 2014
Barbara
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was a great size, friendly staff, and updated appliances. will be back and would reccomend
Genuine Expedia guest review
Other trip Dec 30, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was okay. We were with another family and when they went to their room the door was open. Our top lock on the inside of our door look liked someone had tried to pry the door open in the past. I do have to say the staff was very helpful and very courteous.
Genuine Hotels.com guest review
1 night trip Nov 30, 2013
A Traveler
US
4.0 / 5Excellent
"Too close to freeway"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    1.0
Too close to freeway
Genuine Hotels.com guest review
3 night trip Nov 26, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel for price and close proximity to Scott AFB.
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean and comfortable rooms made our 2 night stay very enjoyable. We would stay at this location again.
Genuine Hotels.com guest review
2 night business trip Oct 29, 2013
Joy
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Below average
Genuine Hotels.com guest review
1 night trip Oct 1, 2013
donna
US
4.0 / 5Excellent
"fine hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel and the room were satisfactory. Hot breakfast was plentiful.
Genuine Expedia guest review
Other trip Oct 2, 2013
wayne
US
4.0 / 5Excellent
"Close to restaurants and shopping."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Went to a wedding nearby and this hotel was conveniently located.
Genuine Expedia guest review
Other trip Sep 23, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff was super friendly . Rooms were clean and up to date and the breakfast was delicious with a variety of different selections !
Genuine Hotels.com guest review
2 night trip Sep 13, 2013
A Traveler
US
3.0 / 5Good
"Epitome of 'meh'"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
1) The hotel is hidden behind a Target store - the street that the hotel is on looks more like it's part of the Target parking lot than anything else.2) In the fitness room there is only one treadmill and it's broken. 3) booked a room for four people - room was supplied with three washcloths, three towels, etc. Nobody should assume that one out of every four people is hydrophobic. 4) the breakfast provided had no fresh fruit of any kind - would have eaten far healthier at home.
Genuine Hotels.com guest review
1 night trip Aug 10, 2013
A Traveler
US
1.0 / 5Poor
"avoid this hotel like the plague"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Overall experience was horrible. Location was convenient but that was the only good thing. Our room was non-smoking but our floor smelled like an old ashtray. Our room was damp from the humidity and the bathroom smelled musty(my wife said it smelled like BO). This was our 3rd HIE in 3 different states on our vacation and had this been our first we would have cancelled our other hotels.
Genuine Hotels.com guest review
1 night trip Aug 1, 2013
Nathan
US
5.0 / 5Outstanding
"I would stay there again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I love having complimenatry breakfast and being close to a grocery store.
Genuine Hotels.com guest review
1 night trip Jul 27, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    2.0
only problem was what saw was not there.please saw only what u have in room.
Genuine Hotels.com guest review
1 night trip Jul 26, 2013
bhadresh
US
5.0 / 5Outstanding
"Friendly Staff, Clean Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel had nice rooms and great service. The breakfast wasn't great.
Genuine Hotels.com guest review
2 night business trip Jul 16, 2013
Derek
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The area was great, the service no so great. The sheets were never changed, and I had a maid stop me in the hall to ask if I needed towels then asked me to bring her the old ones from my room which was on the side of the hotel. We spent a total of 4 nights and thought we would get the sheets changed at least once.
Genuine Hotels.com guest review
4 night trip Jun 29, 2013
A Traveler
US
2.0 / 5Fair
"Not the cleanline expected at a Holiday Inn"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The caulk around the potty was peeling off. The shower was scratched. Overall it give the appearance of well maintained Hotel. I have stayed at other Holiday Inn and expected a certain degree of cleanliness and maintenance. This one almost approached a Motel 8.
Genuine Hotels.com guest review
1 night family trip May 5, 2013
A Traveler
US
5.0 / 5Outstanding
"No complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff was extremely friendly. Great breakfast. Rooms updated and clean. Pool little murky, but no big deal. Would stay here again.
Genuine Hotels.com guest review
1 night business trip Apr 14, 2013
Ryan
US
4.0 / 5Excellent
"cracker barrel right next to ya"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Pleasant stay. Very pleased with the breakfast buffet.
Genuine Hotels.com guest review
1 night family trip Apr 6, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was clean, but the pool had a tint of green to it and there was a ton of chlorine in the water. After swimming in the pool both of my children threw up.
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
A Traveler
US
2.0 / 5Fair
"Poor stay"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel was poor quality. Gym didn't have much equipment. No towels/paper towels in the gym. Pocket knife found in my room. Refrigerator was dirty and sticky.
Genuine Expedia guest review
Other trip Jan 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Thanksgiving"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean, comfortable, appeared brand new, great breakfast!
Genuine Hotels.com guest review
1 night trip Nov 21, 2012
Wendy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very clean with spacious rooms. Could use a little fixing up. Clear tape holding down wallpaper. Toilet was lopsided and staples holding down wallpaper in bathroom. Can smell coffee being made in the room next door. Breakfast staff was very helpful and courteous. We would stay here again.
Genuine Hotels.com guest review
1 night trip Sep 15, 2012
Ann
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
HAD A PLEASANT STAY - THE POOL AND HOT TUB VERY RELAXING-WONDERFUL BREAKFAST-ROOM GOOD SIZE-CLEAN-FRIDGE IN ROOM WAS A PLUS-HAVE STAYED HERE BEFORE AND WILL STAY HERE AGAIN-CLOSE TO THE METRO-SHOPPING-EMPLOYEES WERE HELPFUL AND CHEERFUL.
Genuine Hotels.com guest review
2 night family trip Jul 27, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel wedas very clean and the staff was very friendly and helpful. It was located conviently to a major highway with easy on and off.
Genuine Expedia guest review
Other trip Aug 2, 2012
Terry
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very Comfortable. Breakfast was nice.
Genuine Hotels.com guest review
4 night trip Jul 13, 2012
A Traveler
US
4.0 / 5Excellent
"Quick to get to dwntwn st louis"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pool was cold, and hottub was only half full and not warm at all
Genuine Hotels.com guest review
2 night family trip Jun 28, 2012
Brad
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"New hotel in growing area"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Obviously management has no idea what goes on in this hotel. We arrived at 2:30 pm for a 3:00 pm check-in - told to come back at 3:00! Of all the hotels we stayed at (15 in total this vacation) never been told that! Back at 3:00 pm a long line up of people trying to get rooms - it was gone 4:00 pm before we had a room and excuse was that loyalty customers do not need to check-out until 2:00 so housekeeping cannot get rooms ready in time. We stayed at the same chain in other locations and did not have this problem. The day we checked out housekeeping was at the door at 9:15 am - even though we had until 11:00 to check out!
Genuine Expedia guest review
Other trip Sep 26, 2014
retired
CA
5.0 / 5Outstanding
"Great Staff & Great Stay!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was there for 4 days, staff was very pleasant and friendly. Hotel and room were clean. Hotel was central to stores. Breakfast was good (sausage, eggs, bacon, cereal). I would stay there again.
Genuine Expedia guest review
Other trip Aug 27, 2014
koolkat
CA
4.0 / 5Excellent
"Under renovation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
While it was quiet and convenient to everything, our check in process left something to be desired. We got to the hotel @4pm, and requested a room on the top floor. We were told there was no availability on the top floor and the room they already had set up for us was not ready. So they gave us another room. While we were waiting for our room key, both ladies were already assigning rooms to people who have not checked in yet. The hotel is under renovation. The morning buffets were very good, a good selection of hot food was available. Plenty of restaurants available close by. Is it worth what we paid for it even on the website, no but for the amount of time we were there it was a good stay.
Genuine Hotels.com guest review
3 night trip with friends Mar 28, 2014
Teresa
AS
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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