1. My reservation was half board, i.e. dinner included. It is open buffet dinner, therefore all the staff is supposed to do is to clean tables and bring drinks. The first day we arrived about 45 minutes to the end of the dinner service. Almost half of the buffet was empty. The service was very slow, I could never get anything brought to table before […] reminding at least two more times. For 3 nights the waiters could not open the wine bottle, took out the cork before removing the labeling on it, did not bring wine glasses, etc. Overall dinner service (not the food) was a disappointing experience. 2. Also wireless internet is available in an aisle on the ground floor only. Why not in the lobby? 3. For the sake of transparency hotel guests should be reminded that Euro Disney entrance fee is extra, not included in the hotel price. I was misled with the "at Disneyland" part in the name of the hotel. Read moreGenuine Expedia guest review
"Wasn't going to Disneyland but..."
We were driving across Europe and decided to head to Paris without pre-booking a hotel. Hotels in downtown Paris were very expensive on short notice. The best options on Hotel.com were for some Disneyland locations. With no other choices for our budget, we decided to go ahead and book. Glad we did. If you can get past the kid orientated hotel decor […] (we were not travelling with kids), the rooms are actually really nice at 1/3 of the cost we were going to have to pay to stay in downtown Paris. The shuttle bus conveniently dropped you off at the park entrance/train station (10 min ride max) where we could take a train into Paris in about 40 minutes (bypassing the crazy drivers and even crazier parking fees). It was great other than having to leave Paris earlier at night than we wanted to ensure that we didn't miss the last train. Overall the rooms were clean and the hotel landscape outside was really nice. I would recommend this hotel to those looking to visit Disneyland or looking to save a few dollars while visiting Paris. It met our needs well. Read moreGenuine Hotels.com guest review
the hotel and the staff where great. Very helpful and kowledgeable about the area and can arrange to get you any where you need to go. The busses to and from disney ran on time and every half hour as advertised. Some negative about the hotel though. The internet is slow and unreliable. They could stand and upgrade in the service. You can only Wi-fi […] in a certain area of the hotel and pray not a lot of people are utilizing at the same time. Paris is 45 kilometers away so, plan accordingly of you want to include a day trip there. Getting form the airport to the hotel is a hassle with the bus setup. you catch a bus from the airport to the park, then get on another bus at the park for your hotel unless you are staying in the big three hotels there. Just be aware when leaving, you have to leave very early for the airport. After 4 days, i just called a taxi service and they took me to the airport for about 15 euros more than the disney shuttle service without all the hassle. If you have your own vehicle then no worries. It was fun and kids loved it........ Read moreGenuine Expedia guest review
"Great hotel, but do not relax on arrival"
Great hotel for the whole family, I recommend to all, but do not relax on arrival Unfortunately, I settled with a view to the bus stop So early rise was achievedGenuine Expedia guest review
"Our first European vacation!"
Fantastic stay at the Dream Castle Disneyland Paris resort!! Pool hours and gift shop hours definitely need to be extended. The hot/cold breakfast buffet included with your stay was incredible. The variety was fantastic!!!Genuine Expedia guest review
the hotel was clean, bus service to and from disney was great other than having to stand most of the time since the buses were over crowded unless you take the one before 8am and leave disney early.Genuine Hotels.com guest review
"Served the purpose!"
We hardly stayed in...we were at Disneyland most of the time. But overall it served its purpose...a decent place to stay for a couple of nights.Genuine Expedia guest review
"Disney Paris in three days."
Arrival was pleasing and receptionist was very helpful.Genuine Expedia guest review
"First time Last time And one time too many"
Reception given the wrong information. One official did not know about the information given by another official. First official seemed gave incorrect information and the other was busy apologizing. Invited Double room + child's bed. We got a small room could not accommodate an extra bed. On the 5th floor have sloping ceiling We returned fromDisney […] Land, at 23:00 We were told at the reception that we can eat in the bar until 23:30' rushed to the bar but it closed at 23:00. And guidelines discovered they were not true. Conclusion: we were at this hotel three times: First time Last time And one time too many Read moreGenuine Expedia guest review
"Clean but overpriced"
The hotel was clean but the whole lobby felt like a kids playhouse. They even had a ball pit. I was told there was wifi in the lobby but when I tried to access it, it was out of range. I asked about it and was told I would have to go right next to the bar to get any wifi. They have a shuttle that will take you to Disneyland and Disney Village but the […] shuttle stops at 10:45PM. This is inconvenient since they have restaurants in the Disney Village that are open later. The hotel room was very basic. They only give you shampoo and soap, not any of the usual toiletries like a shower cap or cotton swabs. The room just felt very sparse. There is a shuttle from and to the airport but it doesn't run constantly. We needed to leave for our flight before the shuttles started. It is a 90 dollar cab ride from CDG airport. Read moreGenuine Hotels.com guest review
"Families with little ones"
Hotel was clean, staff were nice. Kids running everywhere so be prepared. Lobby and most of public areas smell as if they are using bubble gum air freshener, a little overwhelming at points. Amazing part is how quiet rooms are considering the amount of children in hotel. Probably one of the most sound proof hotels I have ever stayed in. Breakfast was […] pretty bad, but if you stick to cold items it's ok. Bar is nice, wait staff friendly. Lastly, water in bathroom was always HOT! Read moreGenuine Expedia guest review
its a big hotel its nice but misses a lot of services,Genuine Expedia guest review
"Great economical alternative to Disney hotels."
The hotel was reasonably priced compared to the Disney properties. The shuttle service was convenient, and the breakfast buffet very nice with good variety for all tastes.Genuine Expedia guest review
"great Hotel for a fanily"
Great place to stay in, near euro disney,easy acsess to anyware, nice area.Genuine Expedia guest review
Your kids will love this place! Adults will too.Genuine Hotels.com guest review
"nice but could be better"
Very nice overall. Plusses- great, organized breakfast with plenty of variety. Nice room. Minusses- no coffee maker in room, had to pay for towels for the pool, front desk had no info about the fast train to the airport, tried to sell us the slow bus.Genuine Expedia guest review
Otel is ok generally, Pool is so small, reception staff is not informativeGenuine Expedia guest review
"close to disney"
I have stayed in your hotel before, while visiting euro disney ,and was happy with hotel so nooked it again. Unfortunately this time we were very unhappy with our stay this time ,room was not very clean and bathrooms were never cleaned well, as well restocked.We needed to call each day to have towels etc replaced house keeping was horrible.As being […] foreigners to france and europe we know our expectations are a lot higher for many services, then what is given in europe, but this time it was horrible i would believe even for european standards . the location is great for disney and buses were okay,could of run more frequent almost always standing regardless of time of travel, many people dragging luggage on took up lots of room. the front desk and staff as well as restaurant workers were all pleasant and helpful and i.d. tags showed languages which was very helpful Read moreGenuine Hotels.com guest review
Loved the king size bed and windows that opened for fresh air. The room was sparkling clean. Breakfast was abundant but eggs and potatoes always cold. Loved free shuttle to train bound for Paris. All in all it was a great stay.Genuine Hotels.com guest review
"Great hotel for family"
We enjoy the family rooms with a built-in bunkbed. There are also nice gardens in the back.Genuine Expedia guest review
"Nice place...awful food!"
Nice hotel which has a wow impact when you walk in the door. We stayed on the 5th floor and they had buckets in various locations down the hallway because of leaky pipes. (One was directly in front of our door.) The dinner buffet was very expensive and the worst buffet we have ever had. The food was either kept under the lamps too long, or cold...nothing […] was good. It was 34 Euro per person and we didn't even go back for seconds. The free breakfast buffet was exactly the same, the fried potatoes were even raw. Awful food, one would expect a lot more from this type of hotel; their entire kitchen needs a revamp! If you are like us, and one of the things you look forward to when on vacation is good food, don't stay here. Read moreGenuine Expedia guest review
"Dream Castle stay May 2012"
The pictures on the website does not reflect the true status of the hotel. The hotel amenities in fact are much older than on the publised pictures. It was on the overall a pleasant stay with clean bedroom. However huge efforts should be done on staffing and the level of service. They are not very friendly and helpful. At dinner time, 1-2 servers only […] a full room. It took hours to get the drinks. Long queues at check in and check outs and even at breakfast time and with kids it was not very convenient. Finally the food at the hotel was quite expensive. Read moreGenuine Expedia guest review
Bad service, cold water in the swimming-pool...queue at all times at the service desk, queue at breakfast or lunch rooms even very visual that are free tables. Rooms where not cleaned etc.. In overall not good place to be with a child!Genuine Expedia guest review
"If I had to do it again...."
The cost of the hotel is slightly less than the Disney resort, at least as far as room fees - but the costs ON SITE are basically the same that you'd pay at a Disney hotel. 15 euro Hamburgers at the bar, etc. So there's no real savings once you arrive. The hotel does have a free shuttle, which is difficult to catch at peak times because it is shared […] among multiple resorts - people were pushing and shoving so badly, we had to wait for 3 shuttles to go by (they come every 20 minutes) before we could get one to the park. Having said that, the SERVICE at this hotel is incredible - everyone was extremely helpful and friendly. But in the end, if I had to do it over again - we'd stay at the park and give ourselves the luxury of walking to and from the park, resting at the hotel, and avoiding shuttles, parking, and inconvenience. Read moreGenuine Hotels.com guest review
"Close to all Disney parks and access to trains"
Very nice stay. Enjoyed proximity to all parks and train station which gives you a chance to travel anywhere by metro, Tgv, or eurostar. Shuttle service by bus all day long from hotel to parks and train station. 10 minutes to CDG airport by TGV from train station.Genuine Hotels.com guest review
"Worth the price"
Fantastic, friendly staff. Very good breakfast buffet. Slight mold in tub/shower, but nothing that could not be overlooked.Genuine Expedia guest review
"is very far from the airport charletter"
I stayed 3 nights with my 2 girls and my husband and it was okay, overall the hotel can have better service and a bit more clean the breakfast area was not clean at all and no diversity in the breakfast. We also had one night the dinner buffet and the place was dirty and no service the waiters were no polite and in addition to the high cost of the meal […] drinks were extra and not food not good at all. We had to pay 95 Euros for the taxi to the airport, yes you can use the metro but not if your flight is departing very early in the morning. Going the the city was also very expensive about 40 euros 2 way for one day family of 4. The hotel is good if you are only going to visit Disney land, i would suggest another area for visiting the city. Food around you will only find typical american food around the disney area. For good French cousin in the city and neither in the hotel. Read moreGenuine Hotels.com guest review
Good alternative to severely overpriced hotels located closer to Disneyland (DLP). Very clean and comfortable rooms. It fit my family of 5 comfortably (me, wife, kids ages 5, 4 and infant). Breakfast was good (included with stay). Dinner and room service was good but overpriced. Drinks not included in evening buffet. All staff friendly and spoke English. This […] hotel is the first to be picked up by the free shuttle to DLP. Shuttle is cramped but timely and beats driving to DLP; although parking at DLP is free with your room key. Shuttle drops you off right in front of the train station, so going into Paris is very easy and you do not have to deal with the toll roads and driving in a congested/unfamiliar city. Swimming pool and hot tub were nice to tire the kids out before bed. Check in and check out were painelss. Front desk staff helpful and pleasant. Overall, we had a great 5 day stay at this hotel. One last travel tip: We came in from Bavaria, Germany and would recommend looking into taking the train into this area. The toll roads are expensive (approx 40 Euro each way) and Esso gas stations in France do not take the US issued Esso cards. It is unlikely that you can make it from the last Esso in Germany to DLP and back without filling up (or at least putting in approx 60 Euro of gas). Read moreGenuine Hotels.com guest review
"Dream Castle Hotel- Disneyland Paris"
The hotel is very convient to the park- with free shuttle service, major perk! You can also use the shuttle to get to the train station at no charge and then take the train into the city. I have traveled a good deal in Europe and for a European room it was rather large. A very pleasant surprise. The only reason I did not give it a 5 is because I do […] not think it is up to par with other Disney resorts. The shower did not drain properly, the metal soap dish was broken with exposed sharp metal edges (but the tub was huge!) and the only shelf in the closet was broken- if you placed anything on it the shelf closet would collapse. Also, the restraunt was grossly over priced. It was less expensive to eat at the nicer restruants in Downtown Disney. I don't mind paying for quality, but better quality was simply less expensive as far as dining. Overall though this is nice hotel and I would be willing to stay there again. Read moreGenuine Hotels.com guest review
"good hotel for families with bigger children"
we stayed 4 nights, arrival at 1.30 am which was no problem. reception was very friendly. King size beds, comfy matresses, big bath and shower, light blocking curtains. room 1 was ca. 3 x 6 m, small wardrobe, a safe, sideboard for luggage, 18" tv. room 2 ca. 4 x 6 m, same as room 1 plus a small empty fridge, desk with chair and one comfy chair. Breakfast […] 8 - 11 am. we went at 10 am and queued 5 mins to get a table. English and continental food . 3 out of 4 days the croissants and choc bread were delicious. Overall it was a good breakfast. entrance hall had a small shop and plenty sitting space with free Wlan and a drinks machine (cost per 0.5 l pop or water 3 €; barprice 4 €). two pool and two air hockey tables (2 € per game). No play area for small children. Pretty garden between the two wings of the hotel complex. swimming pool and fitness area in the basement. Plenty of free parking in a gated parking just in front of the hotel. Busses to the park every 20 mins up to midnight. sometimes not all people who were waiting could get on. ride on the bus was a bit rough. We had a youngster on crutches with us and were offered a ride back on a purple van (PEB), disabled, it was free and the driver told us that we could order it from the hotel reception to go back and forth by it. We used it three times. Very fast and smooth. Read moreGenuine Expedia guest review
"Good overall, but a few minor quirks"
We recently stayed at the Dream Castle Hotel at Disneyland. For my older daughter (4yo), it was a dream.....there was a ball pit, many rides (2E a piece), games, a playground, a jogging path around a large pond, and a small pool with a very small slide.....which was perfect for a family with young kids. All of the staff was friendly (though the hostess […] at the buffet breakfast seemed overwhelmed). You can get park tickets at the hotel (I highly rec doing this), which saves you a lot of time once you actually get to the park. They do offer dinners at the hotel, but I would save your money and make reservations at Mickey's Cafe in Disney Village (the kids can meet a ton of Disney characters) plus the food/location is much better. There is a free shuttle that runs every 20min from the hotel to the parks (until midnight). You can also drive and park for free at the park using your hotel room key (make sure you follow signs for Disneyland park NOT Disney Village...you will have to pay for parking at the later). Our overall experience was great, though for the price I thought the rooms could use a little sprucing up and pool towels should be free and available at the pool (vs using your own bath towel or having to pay 2E at the spa). Also, the eggs at breakfast are a bit sketchy, but other than those minor things we had a wonderful stay. If you forget any souvenirs at the park, they have a decent selection at their little Disney store too. Read moreGenuine Hotels.com guest review
This hotel was ideal for my family. The rooms are large and hotel shuttles were great. The resembled an American hotel.Genuine Hotels.com guest review
Great hotel for kids. Good location very close to Disney and the free shuttle drops you off right at the train station from which it is an easy ride to Downtown Paris.Genuine Hotels.com guest review
"Choose another hotel"
Pros: Sightly cheaper than Disney hotels, breakfast was good, staff was kind, shuttle gets you places (although is quite crowded and infrequent) Cons: Lobby was dirty, tile & bathtub were broken in the bathroom. Definitely not a 4-star hotel by any stretch of the imagination. I would suggest waiting to see if Paris Disneyland hotels have sales around […] the time you visit. Read moreGenuine Hotels.com guest review
"Great price, nice hotel"
Room was very clean. It's a great hotel if you are with children. The free shuttle service is definitely a plus since the hotel is not at a walking distance from the disney park. The price is really good for a hotel like this. Dont even consider to pay lots more to stay in a hotel located in the park. You find all you need in this one.Genuine Expedia guest review
I really impresssedGenuine Expedia guest review
"Clean and convenience"
Clean and convenience hotel with free shuttle bus No.54 to Disneyland and shuttle service of euro 5 to la vallee village -chic shopping outletGenuine Hotels.com guest review
"Great hotel for visiting Paris & EuroDisney"
Was really pleased with this hotel, rooms well appointed and clean, and breakfast was very good - the choice is vast! The evening buffet seemed expensive for what it was, but saved the need to find elsewhere to eat the first evening. The staff were very helpful and the shuttle buses (during high season) run from very early to very late, meaning you […] can easily get to and from Disney and the RER into Paris without the need to drive. Would definitely stay again. Read moreGenuine Hotels.com guest review
"Overcrowded, bad breakfast, poor service"
Too many guests, too small staff, information stand never ever occupied, horrible breakfast. However rooms are great, hotel in a great shape, great view. Very good for kids. Pity that all kids attractions cost astronomic amounts of money, no pool for adults, and no alternative to hotel restaurant and vending machines. And the hotel heavily utilizes […] this. Just an example - 3.5Euro for small bottle of water. 2Euro for each game (the cheapest one), and it can double and triple. Read moreGenuine Hotels.com guest review
"Great for kids, not for adults."
Great looks, great view, great for kids, lots of attractions on a positive side. On a negative side - astronomic prices for all kids attractions, drinks and snacks, horrible breakfast with no surrounding alternatives. Swimming pool for kids only. Poor service. Huge amount of guests with VERY limited staff. Information stand was NEVER EVER occupied.Genuine Hotels.com guest review
Very poor. 4 of us stayed at this hotel in a famly room. Everyday the room was not cleaned to a very good standard. Had to phone house keeping everyday (7 nights!!!!) for towels as non were ever left. When we finally got towels these would come in all different shapes and sizes, with and without holes!!! Didn't replenish tea and coffee making facilities […] for the whole stay. Carpets were stained and needed taking up and replacing and were also not hoovered for our weeks stay. Bedding had holes in it and if you dare, take a look at the quilts under the covers (yellow stained throughout - had to get them replaced. If not a fussy person but do expect the basics to be right but this hotel was far from it. Would not stay here again. Read moreGenuine Hotels.com guest review
Not a four star hotel to me. It's a family oriented hotel, rooms are spacious, the bunk beds were a hit with the kids. However, the carpets are stained, the rooms and especially the hallways have this odd odour, maybe the cleaning supplies they use? The towels are paper thin. It took forever to check in and out, I was the second in line! Not sure why? […] Maybe they need more staff....Buffet breakfast in the morning was nice to have, but the food needs to be filled more frequently, and the buffet areas needed to be cleaned better since kids are everywhere and food gets everywhere. There was only one coffee machine working, the others were broken, so you had to wait in a line just to get coffee. Otherwise, the hotel is fine as ypu are in disney most of the time. Read moreGenuine Hotels.com guest review
"Dreamy night sleep"
This hotel was very convenient for Disney parks and good value for money. Beds were very comfortable which was very welcome after walking and standing so much during the day. Food was okay but only disappointment really as we expected hot croissants and cooked breakfast was tepid at best. I stuck to French bread and honey and cereal had fruit was fine. […] Overall this was reasonable given spend for a family of four and kids loved it. Read moreGenuine Hotels.com guest review
Highly recommend this hotel! The staff were great and very helpful. The room was very clean. Food was great and shuttle service to the parks very efficient. Can not fault this hotel! A*****Genuine Hotels.com guest review
Internet is very important in this day and age but it was very poor! Made us miss a connection to airportGenuine Hotels.com guest review
"Comfortable and convenient for Disneyland Paris"
I stayed at Dream Castle Hotel for 3 nights in order to go to Disneyland Paris. We picked this hotel because of it's convenient location and it didn't disappoint...a regular, free shuttle bus was very much appreciated! The rooms were clean and modern, bed was comfortable and the wifi was good so we were happy. The buffet breakfast was very good too, […] lots of variety and amazing fresh baguettes! Only downside was shower pressure was pretty bad but it didn't make any difference to us. The service was outstanding too, check-in was quick and hassle free and on the morning we left, a very lovely lady on the reception desk organised us a taxi to Paris. Would highly recommend for anyone looking for a Disneyland Paris hotel. Read moreGenuine Hotels.com guest review
"Hotel is fantastic, except for drink prices"
We arrived at noon and there was a long lineup of others trying to do the same. We knew it was prior to check in time, but fortunately they had room for us as the airline lost our bags the previous day, and we needed to clean up. The desk clerk (Anna) was excellent at answering all our questions, and provided excellent service and made us feel welcome. […] Everything about the hotel was perfect other than the bus transportation to the park, and food and beverage pricing. The bus was supposed to be every 10 minutes, but twice we waited 25 minutes and 2 buses would show up together. This hotel is busy enough for its own bus but shares with 3 other hotels so can be very overcrowded with people also using it for the train station with their luggage. What really offended us was the excessive pricing in their restaurant, in particular, soft drinks and water at dinner - they charge way more than Disney does! ASK for tap water! But you will have to ask again for a refill. I suspect staff does not receive many gratuities, but service could definitely improve for the dinner but the food is very good and plentiful, but an expensive buffet. Many cheaper options at Disneyland. Read moreGenuine Hotels.com guest review
"good family vacation"
Good Hotel for family vacation; Just do not use the kettle (boiler) in the room; it had the metal (aluminum or lead) heating element which corrosed and produce white subtances in the water.Genuine Hotels.com guest review
"Dreamcastle hotel- jul 14"
I booked this hotel the night before we stayed in a Disney hotel for our trip to Disneyland. The hotel is medieval themed and certainly doesn't disappoint. From the staff costumes, to the rooms first class job. However that is all that is good about it. First things you think your room price is correct but a tourism tax is added, more money. As it was […] late when we arrived, kids 8+6 were thirsty, a cola in the bar was 5.30 Euro, wow,we tried a vending machine a can 3.50 Euro. In fact food and drink so expensive, eyewatering stuff. We had breakfast included but we had to wait 30 mins to be seated. Breakfast nothing to write home about. All in all beautiful hotel but if you are watching your budget stay well away from here. Read moreGenuine Hotels.com guest review
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